M00264-16-R-0034_Amendment_0003.pdf

M3000416SU00974

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

1. Amend Pricing Template (Attachment 3 posted as separate document)

2. Amend the PWS (Changes are highlighted in Yellow )

3. Extend the RFP to 3PM Wednesday 8 June 2016.

4. Add PWS section 3.1.3.2 Hardw are and Softw are Parts for Maintenance Services

5. Add CLIN's 0006, 1006, and 2006 for Hardw are/Softw are Parts. See Schedule for details.

6. Add Wage Determination.

7. Amend period of perfromance to 3 years in FAR Clause 52.217-9 and in CLIN Structure.

8. Remove PR and MILSTRIP from CLIN's 0002, 0004, and 0005

9. Add FAR 52.232-7 Payment under Time and Materials and Labor Hours contracts.

10. Add instructions for CLIN 0006 pricing

All other terms and conditions remain the same.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 29

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 03-Jun-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X M00264-16-R-0034

X 9B. DATED (SEE ITEM 11)

26-Apr-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

03-Jun-2016

CODE

COMMANDING GENERAL - REG CON OFFICE NCR

2010 HENDERSON RD

MICHAEL T CURLEY

QUANTICO VA 22134

M00264 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

M00264-16-R-0034

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 03-Jun-2016 12:00 PM to 08-Jun-2016 03:00 PM.

SUPPLIES OR SERVICES AND PRICES

CLIN 0002

The MILSTRIP M3000416SU00974 has been deleted.

CLIN 0004

CLIN 0005

CLIN 3003

The CLIN description has changed from Hardware/Software Maintenance-Option 3 to Removed.

The CLIN extended description has changed from:

Perfrom Maintenance and Support Service as identifed in the PWS under section 3.1.3.

To:

Removed.

The pricing detail quantity has decreased by 12.00 from 12.00 to 0.00.

CLIN 4003

The CLIN description has changed from Hardware/Software Maintenance-Option 4 to Removed.

The CLIN extended description has changed from:

Perfrom Maintenance and Support Service as identifed in the PWS under section 3.1.3.

Removed.

The pricing detail quantity has decreased by 12.00 from 12.00 to 0.00.

CLIN 0006 is added as follows:

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Hardware/Software Parts-Base

T&M

Provide parts in support of Maintenance and Support Service as identifed in the

PWS under section 3.1.3.

NTE $300,000.00 for Base Period

FOB: Destination

MILSTRIP: M3000416SU00974

PURCHASE REQUEST NUMBER: M3000416SU00974

TOT ESTIMATED PRICE

CEILING PRICE

CLIN 1006 is added as follows:

OPTION Hardware/Software Part-Option 1

T&M

NTE $300,000.00 for Option Period 1

CLIN 2006 is added as follows:

OPTION Hardware/Software Parts-Option 2

T&M

NTE $300,000.00 for Option Period 2

DELIVERIES AND PERFORMANCE

The following Delivery Schedule item has been added to CLIN 0006:

DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC

POP 01-AUG-2016 TO

31-JUL-2017

N/A N/A

The following Delivery Schedule item has been added to CLIN 1006:

POP 01-AUG-2017 TO

31-JUL-2018

The following Delivery Schedule item has been added to CLIN 2006:

POP 01-AUG-2018 TO

31-JUL-2019

The following Delivery Schedule item for CLIN 3003 has been changed from:

POP 01-AUG-2019 TO

31-JUL-2020

POP 01-AUG-2019 TO

31-JUL-2020

The following Delivery Schedule item for CLIN 4003 has been changed from:

POP 01-AUG-2020 TO

31-JUL-2021

POP 01-AUG-2020 TO

31-JUL-2021

INSPECTION AND ACCEPTANCE

The following Acceptance/Inspection Schedule was added for CLIN 0006:

INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

N/A N/A N/A Government

The following Acceptance/Inspection Schedule was added for CLIN 1006:

The following Acceptance/Inspection Schedule was added for CLIN 2006:

The following have been added by reference:

52.232-7 Payments Under Time-And-Materials And Labor Hour

Contracts

AUG 2012

The following have been added by full text:

WAGE DETERMINATION

WAGE RATE DETERMINATION

(a) Offerors are advised that this procurement is subject to the requirements of the Service Contract Act of 1965, as amended.

(b) The Contractor agrees to furnish the Contracting Officer a copy of any collective bargaining agreement applicable to employees performing under this contract.

(c) The labor categories that are applicable to this requirement are:

01000 Administrative Support and Clerical Occupations

14000 Information Technology Occupations

Salaries paid to employees must be in compliance with this labor category and wage determination or collective bargaining agreement.

(d) Wage Determination No. _2015-4281_ Revision _3_ dated _4/8/2016_.

The following have been modified:

FAR 52.212-1 ADDENDUM

FAR 52.212-1 ADDENDUM -- Instructions to Offerors

1. Instructions, Conditions and Notices to Bidders

1.1 The Government intends to award a single contract, with Firm Fixed Price (FFP) requirements structured under this solicitation. Each Offeror shall submit a proposal that clearly and concisely describes and defines the Offeror's response to the requirements of this solicitation. Use of general or vague statements such as "standard procedures will be used" will not satisfy this requirement. Unnecessary elaboration or presentations beyond that sufficient to present a complete and effective proposal are not desired and may be construed as an indication of the Offeror's lack of understanding. Elaborate artwork and expensive visual or other presentation aids are neither necessary nor desired.

1.2. Offerors must submit an offer/proposal and other information in strict accordance with these instructions.

Failure to do so may result in the Offeror's submission being determined as unacceptable and ineligible for award.

Each Offeror’s submission shall be screened by the Contracting Officer or a designee upon receipt to ensure compliance with the instructions contained in the Request for Proposal (RFP). Elimination of an Offeror is at the sole discretion of the Contracting Officer.

1.3. The Marine Corps Base Quantico (MCBQ) G-6 section requires services for system operations, systems maintenance, sustainment engineering, systems engineering, customer requirements tracking, and network and system analysis, assessment. The technical service provided under this contract supports programs and institutional customers. Additionally the scope of this contract includes the provision of remote technical support 24 hours per day, 7 days per week, and 365 days per year. Other services include providing all tools, vehicles, equipment, training, and personnel necessary to support daily telecommunications operations. The contract award shall be made in accordance with the following information contained in FAR 52.212-1 ADDENDUM and FAR 52.212-2

ADDENDUM. Each Offeror must submit a proposal including information pertaining to Technical Capabilities, Management Capabilities, Past Performance, and Price. The Government will evaluate each Offeror's understanding of the contract and Performance Work Statement requirements, and each Offeror's ability to perform the work on the basis of its proposal.

52.215-1 INSTRUCTIONS TO OFFERORS - COMPETITIVE ACQUISITION BY REFERENCE.

ADDITIONAL INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFERORS

QUESTIONS: Offeror’s may submit questions requesting clarification of solicitation requirements. All questions must be received by: 10:00 AM EST May 6, 2016. All questions shall be submitted via email to the contracting officer and contract specialist. Questions shall be submitted electronically to Michael Curley, Contract Specialist, at michael.t.curley@usmc.mil and Christian Hernandez, Contracting Officer, at christian.hernandezsoto@usmc.mil.

2. Instructions for Submission of Proposals

Offerors shall submit one (1) hard copy version of the proposal and a compact disc with electronic copy of the entire proposal. Proposals shall be submitted no later than 3:00 PM EST June 8, 2016. In order to maximize efficiency and minimize the effort involved in the proposal evaluation process, all Offeror’s shall comply with the following instructions for proposal format and content. Proposals that do not comply with these instructions may be considered non-responsive and render the Offeror ineligible for award.

Proposals shall be delivered to the following address:

ATTN: Christian Hernandez-Soto and Michael Curley

United States Marine Corps

Marine Corps Installations National Capital Region-Regional Contracting Office

2010 Henderson Road

Quantico, VA 22134

2.1. Proposal Format

In order to maximize efficiency and minimize the time for proposal evaluation, it is required that all Offeror’s submit their proposals in accordance with the format and content specified. The electronic proposal shall be prepared so that if an evaluator prints the proposal it meets the following format requirements:

8.5X 11 inch paper

Single-spaced typed lines

1 inch margins on all sides

12 point font, Times New Roman mailto:michael.t.curley@usmc.mil mailto:christian.hernandezsoto@usmc.mil

Single sided pages

Graphs and drawings must be clear and legible

No photographs or hyperlinks are permitted

Microsoft Office compatible files are required

2.2. Proposal Content

Each proposal shall contain the following volumes/sections:

Volume 1 Offer Letter

Volume 2 Factor 1 – Technical Capabilities

Volume 3 Factor 2 – Management Approach

Volume 4 Factor 3 – Past Performance

Volume 5 Factor 4 – Price

Pricing information may not appear anywhere in the proposal other than Volumes 1 and 5 as specified below.

2.2.1. The Offeror shall demonstrate a thorough understanding of the requirements of the PWS and provide a proposal in accordance with these instructions and the evaluation criteria in FAR 52.212-2 ADDENDUM.

2.2.2. All information must be presented in sufficient depth for the Government to make a comprehensive evaluation of the Offeror's understanding of the PWS and capability for successful performance. The proposal should demonstrate this understanding and capability in a concise, logical manner and should not contain superfluous material not directly related to this solicitation.

2.3. Volume 1 - Offer Letter

2.3.1. Offer Letter - The Offer Letter shall include a summary of the proposed price by CLIN including a total proposed price for this effort, Data Rights Assertion Listing, and the Organizational Conflict of Interest (OCI)

Mitigation Plan proposed, if applicable. The Offer Letter shall be signed by an authorized company official and include the following:

1) The Solicitation number.

2) Company Information. The name, address, DUNS number, CAGE Code, and telephone number of the

Offeror.

3) Authorized Personnel. Provide the name, title, telephone number, facsimile number, and e-mail address of the company/division point of contact that can obligate your company contractually. Also, identify those individuals authorized to negotiate with the Government.

4) Terms of any express warranty.

5) “Remit to” address, if different than mailing address.

6) Acknowledgment of Solicitation Amendments (if applicable).

7) Agreement with terms. A statement specifying the extent of agreement with all terms, conditions, and provisions included in the RFP. Offerors are to clearly detail any exceptions taken and the rationale for the exceptions taken to the RFP. Please note that exceptions taken to the RFP may render the proposal unacceptable to the Government.

8) Identify any enclosures being transmitted.

9) State the length of proposal validity (at least a minimum of 60 days).

2.3.2 Standard Form (SF) 1449 - Complete Blocks 17a and 30a-c of Page 1 of the Solicitation (signed and dated).

Failure to do so may lead to rejection of the offer.

2.3.3 FAR 52.212-3 - A completed copy of the representations and certifications at FAR 52.212-3 (see

FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically), FAR 52.209-5, and DFARS 252.209-7992 DEV. Offerors who have completed the representations and https://www.acquisition.gov/far/current/html/52_212_213.html#wp1179194 https://www.acquisition.gov/far/current/html/52_212_213.html#wp1179194 https://www.acquisition.gov/far/current/html/52_212_213.html#wp1179194 certifications in the System for Award Management (SAM) do not need to submit a separate copy. Instead, they shall include a statement stating their representations and certifications are up to date in SAM.

2.4. Volume 2 - Factor 1 Technical Capabilities

2.4.1 The Offeror's technical volume submission shall include all relevant supporting information required or specified in the Solicitation. This Volume shall be limited to Thirty-five (35) pages, single sided, not including exhibits and attachments. Offeror’s shall submit the following information:

2.4.1.1 Technical Approach - The Contractor proposal shall demonstrate an understanding of and ability to meet all of the requirements covered in the Performance Work Statement (PWS). The proposal should sufficiently demonstrate how the Offeror will comply with Government tasking and requirements throughout the performance period. The Contractor shall provide a detailed description of the proposed technical approach for each task/deliverables set forth under the PWS.

2.4.1.2 Key Personnel - The contractor shall provide the resumes for all key personnel that demonstrate the minimum years of experience and skills necessary to perform the requirements in the solicitation.

2.5. Volume 3 - Factor 2 Management Approach

2.5.1 The Offeror's management volume submission shall include all relevant supporting information required or specified in the Solicitation. This Volume shall be limited to Thirty-five (35) pages single sided, not including exhibits and attachments. Offeror’s shall submit the following information:

2.5.1.1 The Contractor proposal shall demonstrate an understanding of and ability to meet all of the requirements covered in the Solicitation. The proposal should be sufficiently complete to demonstrate how the Offeror will comply with Government tasking and requirements throughout the performance period. Data previously submitted, or presumed to be known, (i.e., team structure used under previous contracts) cannot be considered as a part of the proposal unless physically incorporated in the proposal. Clarity, completeness, and conciseness are essential. The

Offeror shall demonstrate the ability, resources and experience required to perform the requirements in the

Solicitation, including the detailed procedures and methods to be used.

2.5.1.2 Management - The Offeror’s proposal shall include a detailed description of the management plan approach to managing the magnitude and complexity of work detailed in the PWS. The proposal shall describe the Offeror’s corporate experience and management structure to successfully perform all tasks required in the PWS. The proposal shall describe the Offeror’s ability to identify and implement cost efficiencies on the contract and manage personnel.

The proposal shall provide information that demonstrates the Offeror's ability and resources for meeting the G-6

Telecommunication Support Requirement Task being completed.

2.5.1.3 Teaming - The Offeror’s proposal shall include a description of the teaming approach to be used in the overall operational concept for this contract. The proposal shall demonstrate the Offeror’s approach for communicating, coordinating, resolving problems and working successfully as part of the overall team. The proposal shall clearly describe team structures, relationships, roles a nd responsibilities that are clearly defined and established to provide maximum quality performance and minimize risk to performance.

2.5.1.4 Staffing - The Offeror’s proposal shall include a detailed description of the staffing plan approach used to provide a fully qualified work force to include key personnel at contract award as well as the Offeror’s demonstrated ability to recruit, train, and retain sufficient numbers of personnel with required skill sets and security clearances to perform all PWS requirements. The staffing plan will also be evaluated for its completeness regarding qualifications, knowledge, and skills of proposed personnel and how well they correlate to the capability requirements of the PWS.

2.5.1.5 DD Form 254 - The Offeror shall demonstrate its ability to meet the security requirements of the solicitation and in accordance with the DD Form 254 (Attachment 2). Contractor shall provide a completed DD254, Contract

Security Classification Specification (Attachment 2) filled out for the Prime Contractor and any Subcontractors.

Offeror will be responsible for ensuring that its subcontractor(s) meet(s) security policies and regulations in accordance with the DD Form 254 and applicable security policies and regulations. The proposal must provide sufficient information for the Government to validate the proposed information.

The Offeror’s proposal shall provide specific information that indicates any Facility Security Clearance (FCL) and

Foreign Ownership, Control, or Influence (FOCI) issues and/or concerns by the Offeror, as indicated in the

NISPOM, that have not been properly negated. If no FOCI issues and concerns exists, the Offeror shall state it in the proposal. FCL and FOCI information shall include at least the following:

Company Name

Address and Zip Code

Commercial and Government Entity (CAGE) Code

Facility Security Clearance Level

Safeguarding Level

The proposal shall contain a listing of the proposed key personnel as stated in the RFP. Proposed key personnel information shall include at least the following:

Full Name (Last, First, Middle)

Name of current employer

Date of Birth

Place of Birth

Social Security Number (SSN) *

Current Investigation (Type and Date)

SCI eligibility date

Status of SCI (Indicate ‘Briefed’ or ‘Debriefed’ and ‘Date’)

Government Sponsor

*Documents containing Personal Identifiable Information (PII) shall be provided under an encrypted CD.

The encryption code shall be provided to the Government under the management volume.

2.6. Volume 4 - Factor 3 - Past Performance

This section shall not exceed nine (9) pages. The Offeror's Past Performance volume shall include sections that address the following:

2.6.1. The Offeror must provide a matrix with a minimum of three (3) references but no more than six (6) that will be able to provide information regarding the Offeror's relevant past performance during the last three years in regard to the following areas: (1) Customer Satisfaction, (2) Timeliness, (3) Technical Success, (4) Quality, and (5)

Cost Control. The reference information must be current to facilitate the evaluation process. If the Offeror does not have relevant past performance experience within the last three years, then the Offeror must make an affirmative statement to this effect.

Of the five (5) tasks referenced under the PWS, the Offeror shall submit no more than two (2) references where the

Offeror was a Sub-Contractor. For each relevant task identified, a Past Performance Questionnaire (Attachment 1) shall be used to collect data from the references.

For each of the Past Performance Information (PPI) identified, the Offeror shall:

(1) Describe how the work was/is similar to the USMCB Quantico G-6 Telecommunication Support

Services requirements in terms of the scope, magnitude, and complexity;

(2) Identify a Point of Contact (POC) (e.g. Contracting Officer, Contracting Officer’s Representative, Contracting Officer’s Technical Representative, or Government Program Manager), Name of contracting agency, agency representative, telephone number, and email address;

(3) Include type of contract, dollar value, brief description of work performed, problems encountered during contract performance and corrective actions taken;

(4) Provide the POC with a copy of the Past Performance Questionnaire (Attachment 1); and

(5) Request that the POC submit the completed questionnaire to the Government in accordance with the instructions on the questionnaire (Attachment 1). The Offeror and any Sub-Contractors should complete all applicable items of the Past Performance Questionnaire prior to providing it to each POC.

The Government will conduct an in-depth evaluation of all recent performance information to determine how closely the services performed under those contracts relate to the management and technical factors. The Offeror shall provide the Performance Work Statement (PWS) of the referenced contracts.

2.7. Volume 5 - Factor 4 - Price

2.7.1. General: All price information shall be contained in Volume 5 and in accordance with Schedule B of the solicitation. The Offeror shall provide sufficient cost and price information to allow the Contracting Officer to determine the reasonableness of the proposed price. A summary sheet with the offeror’s Total Price shall also be included in the price proposal. Offeror shall provide a narrative describing the assumptions and criteria used to price out their proposal. Pricing proposal shall identify the price proposed for each deliverable set forth under the PWS.

The Offeror shall submit the numerical price data using a Microsoft Excel 2007 or later version. The proposed price information shall be in unprotected spreadsheets that disclose the formulas and depict how the figures were computed. All price models submitted must be consistent with the Offeror’s estimating system and must duplicate the logic and mathematical formula reflected in the paper copy of the proposal.

Due to the competitive nature of this procurement, the Government is not requesting submission of certified cost or pricing data under this solicitation in accordance with FAR 15.4. The Offeror shall not submit certified cost or pricing data substantiating the cost elements being proposed. If adequate competition is not obtained or should a situation develop that the Government will require submission of information other than cost or pricing data, the

Offeror should be prepared to submit the cost or pricing data within five (5) business days after being requested by the Government.

The Offeror, subcontractor, interdivisional transfer, or any other business entity associated with the proposal may submit their sealed proposal directly to the Government or the Offeror.

Offers are solicited on an “all or none” basis. Failure to submit an offer for all requirements of the PWS shall be the cause for rejection of the offer. Non-compliance with any of the provisions herein may lead the Government to determine that your proposal is non-compliant and may result in removal from the evaluation.

All of the instructions for the Price Volume apply separately and individually to each Offeror, subcontractor, interdivisional transfer, or any other business entity associated to the proposal.

Offerors shall provide a price proposal following the format of the Pricing Template included under

Attachment 3.

2.7.2. CLINS - The Offeror shall propose a price for each of the tasks referenced in the PWS and break out the price for the base and option periods. The Offeror shall include a total amount capturing the total price proposed for the entire proposal.

Contractor shall propose a firm fixed price inclusive of all cost and profit for each task pertaining to the referenced

CLINS. For CLIN 0003, proposed price shall be inclusive of all cost EXCEPT hardware and software parts.

materials. Cost of hardware and software parts pertaining to CLIN 0003 (Task 3 of the PWS) shall be accounted for under CLIN 0006. For proposal purposes, contractor shall adhere to the not to exceed amount provided in the pricing template ($300,000 per period).

Labor cost pertaining to CLIN 0006 is solely for the labor used for handling purchases of hardware and software parts. A fully loaded labor rate shall be provided for the labor categories(s) proposed under CLIN 0003. A description of the labor category shall be provided with the proposal. If applicable, Contractor shall provide labor rates for subcontractor(s)functioning on this task.

2.7.3 Place of Performance - The majority of the work will be performed on Marine Corps Base Quantico.

2.8 Organizational Conflict of Interest (OCI) Mitigation Plan (if applicable)

The Offeror shall submit an OCI Mitigation Plan (if applicable) that addresses all actual or potential conflicts of interest in adequate detail for the KO to determine whether an OCI exists or has been mitigated. The offeror shall describe how the OCI Mitigation Plan was developed and the company's approach to avoiding, mitigating, or neutralizing any identified OCI risks. If an Offeror determines that an actual or potential OCI does not exist, the

Offeror shall include a statement to that effect as part of its proposal, and does not need to submit an OCI Plan.

To facilitate resolution of any potential or actual OCIs, Offerors are encouraged to submit their OCI Plans in advance of the proposal submission due date. This plan shall be included under Volume 1- Offer Letter. The

OCI Mitigation Plan shall specifically address the OCI disclosures required in this section, and explain how the prime contractor is in full compliance with the agency's OCI policy. As part of its OCI Mitigation Plan, the Offeror must identify which contracts or subcontracts it will continue to support and those it intends to terminate or allow to lapse to eliminate any conflicts of interest. The OCI Mitigation Plan shall also address other OCI resolution and mitigation measures to include the divestment of business units. The OCI Mitigation Plan can incorporate mitigation measures included in the OCI Mitigation Plan by reference.

The Government's review of the offeror's Organizational Conflict of Interest (OCI) Mitigation plan will consider:

a) the degree to which the Offeror addressed OCI concerns,

b) the Offeror's approach for mitigating actual OCI issues,

c) the Offeror's approach to mitigate potential OCI issues,

d) the adequacy of its OCI training and oversight programs,

e) the adequacy of its procedures, and

f) whether or not the Offeror's OCI plan and / or mitigation strategy complies with all regulatory and statutory requirements, including FAR Subpart 9.5.

2.9 Data Rights Assertion Listing

The contractor shall provide a Data Rights Assertion Listing for both non-commercial and commercial components, items, and processes (CIPs), and software. The Contractor shall use the format described under subsection (e) of

DFARS 252.227-7013. This information shall be included under Volume 1 - Offer Letter.

(End of provision)

PERFORMANCE WORK STATEMENT

1.0 Background

The Telecommunications Branch provides voice and data connectivity to Marine Corps Base (MCB), Quantico, VA customers, and is responsible for the proper design, installation, management, trouble-shooting/repair, and maintenance of the Base telecommunications infrastructure.

2.0 Scope

The technical services rendered under this contract include system operations, systems maintenance, sustainment engineering, systems engineering, customer requirements tracking, and network and system analysis, assessment.

The technical service provided under this contract supports programs and institutional customers. Additionally the scope of this contract includes the provision of remote technical support 24 hours per day, 7 days per week, 365 days per year.

Services rendered under this contract shall include all tools, vehicles, equipment, training, and personnel necessary to support daily telecommunications operations and perform the tasks described in this Performance Work

Statement (PWS).

Services rendered under this contract shall support material procurement, evaluation, engineering, installation and implementation of systems for additional user requirements and building renovation projects. These projects include material procurement, installing telephone sets, performing Add, Moves and Changes as required, installing inside plant in new or existing buildings, installing fiber and copper outside plant, and installing equipment.

Contractor shall provide onsite telecommunications service support for Task #1, #2, #4, #5 based on optional

SLINs included in the PWS. Each SLIN will be based on a full month of support. Execution of tasks set forth under the PWS shall consist of a staff to be on deck M-F 0600-1800 and times when emergency issues arrive or scheduled cut-overs limited staff would be required.

3.0 General Contractor Tasks

The task objectives under this contract include:

Recommendations, developments, and implementation of innovative approaches, consistent with Government guidance, that improves services and customer satisfaction provided under this contract. Also, task objectives include operation, maintenance, configuration, de-configuration, integration, disintegration, modification, refurbishing, and decommissioning obsolete system hardware and software listed within this PWS. The Contractor shall be ISO 9001 certified and follow Information Technology Infrastructure Library (ITIL) process model.

Provide technical system services up to end-equipment interfaces and other service provider demarcation points.

Notify the Contracting Officer’s Representative (COR) of all service disruptions and system down-times on a real-time basis. Notification shall include impact to service users.

Report system readiness of all equipment necessary to satisfy mission and institutional requirements at review meetings held by program customers.

Maintain current Contractor knowledge of the applicable laws, regulations, and Government directives

(Occupational Safety and Health Agency (OSHA), Environmental Protection Agency (EPA), Marine Corps Base

(MCB) Quantico Regulations), affecting Contractor performance and concerning the task requirements required within the PWS.

Contractor ensures that contractor personnel performing services under this contract maintain current knowledge on all current, new, and/or emerging technologies and training requirements.

Contractor provision of status to the COR of work progress and any issues affecting service delivery upon request.

3.1 Technical Service Task Requirements

3.1.1. Task 01: Telephone Network Support

Perform administration and modifications to the power, physical security and environmental monitoring, telephone network, transmission and computer systems and applications. Administration and modification services include

Hardware replacement for defective parts, Software Maintenance, Provisioning and Configuration support to ensure

98% operability. Services performed in support of 100% system operability shall be captured in a quarterly report submitted by the contractor to the Government for review.

3.1.1.1 Geospatial Database Management

MCB, Quantico, VA maintains drawings and geo-referenced maps in order to facilitate upgrades and ensure survivability of the telecommunications infrastructure by performing accurate locates.

Manage Quantico’s telecommunications geospatial database in Geofidelis utilizing government-provided computers, plotters, and unless otherwise replaced or supplemented, the following software: Trimble GPS, ArcMap 9.3.1, and

AutoCad 2007.

Gather information, update Geofidelis, and produce maps when modifications to associated areas are performed or as requested and hold an active Secret clearance.

3.1.1.2 Telecommunications Management

Manage the contract utilizing the K&R Custom Software (KRCS) Telephone Management System (TMS) computer application program to track Telephone Service Requests (TSRs) and Trouble Tickets (TT), allocate technicians workloads, and verify all work is completed within the listed documents in the PWS. Prioritize work in accordance with the task orders and enter completion information for TSRs and Trouble Tickets.

3.1.2 Task 02: Engineering Services

Engineering, installing and maintaining special circuits, to include ISDN-BRI/PRI, DS-0, DS-1, DS-3, SONET OC-

3/OC-12/OC-48/OC-192, Fast Ethernet, and Gigabyte Ethernet per service requests generated by subscribers or as directed by Defense Information Systems Agency (DISA). Services performed in support of engineering, installing, and maintaining special circuits as well as requirement recommendations and status of service request resolution shall be captured in a monthly report submission.

3.1.2.1 Structured Wire Engineering

Provide structured wire engineering for the outside cable plant and on-premise wiring as described within the PWS.

Develop engineering documents including, but not limited to, Bill of Materials and cost estimates for new task orders as described in the PWS. Manage task order projects, select and order appropriate materials under task orders, oversee cutovers, perform quality assurance checks, and provide consulting services to the Base on all telecommunications infrastructure subjects. Maintain the Marine Corps Base Quantico (MCBQ) standards and advise the Assistant Chief of Staff (AC/S) G6 of technology and code changes.

Qualification for this task include being a Registered Communications Distribution Designer (RCDD) with the

Building Industry Consulting Services, International (BICSI) organization and hold an active Secret clearance.

3.1.2.2 Integrated Systems Engineering

Design, engineer, present to senior executive staff, and deploy, advanced technologies such as Video

Teleconferencing, Voice over Internet Protocol, Passive optical network, Dense Wavelength Division Multiplexing/

Reconfigurable Optical Add Drop Multiplexers, Virtual Machine software PON, DWDM/ROADM, VMware, and collaboration tools in secured and unsecured environments.

Transform non-technical internal and external customer requirements into unique solutions that satisfy fiscal and operational constraints, and deploy them on time, on budget, and within scope. Other duties will include assisting other task areas in their duties, as well as advising division level executives in any technical matter.

Provide current network diagrams as requested by the COR and hold an active Top Secret clearance

3.1.3 Task 03: Hardware/Software Maintenance

Perform Hardware, Software, Maintenance, Provisioning and Configuration support using competence and certification with maintaining the following systems: CS2100 SE08 & SE09, Optical Metro 3500, Nortel/Avaya

AS-5300 system, Avaya CM6 system, including call processing and application servers, G450/650 Media Gateways, ERS5530 Data Switches (Core switches for AS-5300 and CM6), Tellabs Panorama (EMS for GPON). Tellabs T-

1000 systems, Tellabs GPON MSAP1150s, ION firewall, Ion Secure 520 software, DC Power system components

(Rectifiers, Inverters and Battery Disconnects), Call Pilot 1002R, and other similar telecommunications systems and subsystems. To promote 100% system operability. Services performed in support of 98% system operability shall be captured in a quarterly report submitted by the contractor to the Government for review.

3.1.3.1 Maintenance and Support Service

Maintenance and support of the telephone infrastructure outside plant, communications closets, all area distribution nodes, telephone switches, frame room, battery room and inverters. Provision of a single telephone number for collection and remediation of service support tickets. Understand remote access and support for all systems which includes:

Hardware, OS & Application:

Nortel/Avaya AS-5300 system, including four IBM x3550 servers, one Sunfire V215 Server (EMS), and two Audio

Codes MG3k voice gateways. We need Hardware, Software, Maintenance, Provisioning and Configuration support.

Hardware, OS & Application:

Avaya CM6 system, including two HP Proliant DL360 G7 servers (CM), two Sun Netra x4270 servers (CMS), and three G450 gateways. We need Hardware, Software, Maintenance, Provisioning and Configuration support.

Hardware, Software & Application:

One Brocade MLXE-8 Router to include 8x10G SFP+ and 24x1G SFP blades (Core router for BT Network). We need Hardware, Software, Maintenance, Provisioning and Configuration support for router and Brocade Network

Advisor application.

Hardware & Software:

Two Cisco Catalyst 3650x-48P switches (Workgroup switches for BT Network). We need Hardware, Software, and

Maintenance support.

Four ERS5530 Data Switches (Core switches for AS-5300 and CM6). We need Hardware, Software, Maintenance, Provisioning and Configuration support.

Application Support:

Tellabs Panorama 10.1.3.0.7 (INM for T1000 management). We need Software, Maintenance, Provisioning and

Configuration support. [Note include in Tellabs Hardware support below]

Twenty (20) Tellabs T-1000 shelfs, includes (VGWs, DLCs, LETs, RSTs configurations with associated cards). We need advanced replacement on all Hardware, Software, Maintenance, Provisioning and Configuration support.

Application Support:

Tellabs Panorama PON 19.1.1 (PPON for GPON management). We need Software, Maintenance, Provisioning and

Configuration support. [Note include in Tellabs Hardware support below]

Four Tellabs GPON MSAP1150s (Includes all OLTs with associated cards, ONTs, and ODHs). We need advanced replacement on all Hardware, Software, Maintenance, Provisioning and Configuration support.

ION firewall. To include the ION-5630-IU2 firewall appliance and P-RD-IA2-V VPN hardware device, PRIISMS authentication server, and Ion Secure 520 software. We need Hardware, Software, Maintenance, Provisioning and

Configuration support.

Hardware only:

All DC Power system components (Rectifiers, Inverters and Battery Disconnects) including sub-components of these systems. We need Hardware replacement for defective parts from these systems. (Inventory to be provided by node)

Nortel/Avaya CS-2100/SL-100 Hybrid system. All components installed in the system as identified in system specbook.

OM-3500 SONET equipment.

Call Pilot 1002R (one for auto-attendant trees, and one for voicemail w/7000 users)

3.1.3.2 Hardware and Software Parts for Maintenance Services

All hardware and software parts required for execution of this task shall be coordinated in advance (prior purchase) with the Contracting Officer Representative. Contractor shall provide a description of the part(s) needed, the compatibility with the system. This criteria includes new technologies that may arise during the performance of the contract.

Labor pertaining to CLIN 0006 is solely for the labor used for handling purchases of hardware and software parts.

The contractor shall provide to the Contracting Officer Representative a quarterly billing of materials describing the parts acquired, part numbers, quantities, price paid, and systems where they were installed.

3.1.4 Task 04: Support Services

Provide software, maintenance, provisioning and configuration support for the following systems: CS2100 SE08 &

SE09, Optical Metro 3500, Nortel/Avaya AS-5300 system, Avaya CM6 system, including call processing and application servers, G450/650 Media Gateways, ERS5530 Data Switches (Core switches for AS-5300 and CM6), Tellabs Panorama (EMS for GPON). Tellabs T-1000 systems, Tellabs GPON MSAP1150s, ION firewall, Ion

Secure 520 software, DC Power system components (Rectifiers, Inverters and Battery Disconnects), Call Pilot

1002R, and other similar telecommunications systems and subsystems. Services performed under this task shall ensure 100% system operability. Services performed under this task to ensure 100% system operability shall be captured in a quarterly report submitted by the contractor to the Government for review.

3.1.4.1 Central Office Services

Perform administration and modifications to the power, physical security and environmental monitoring, telephone network, transmission and computer systems and applications. Specific requirements include installation and maintenance of telephone lines, and trunks (including Voice over Internet Protocol (VoIP)), and provision CLASS features and Defense Switching Network (DSN) services in conjunction with telephone service requests. Support the

Technical Control Section by engineering, installing and maintaining special circuits, to include ISDN-BRI/PRI, DS-0, DS-1, DS-3, SONET OC-3/OC-12/OC-48/OC-192, Fast Ethernet, and Gigabyte Ethernet per service requests generated by Base users or as directed by DISA. Assist the COR in providing requirement recommendations, procuring equipment and complete service requests for each task order. Support and provide technical guidance to the COR in the transition from a Time Division Multiplexing (TDM) network to a VoIP network, and assisting in the deployment of all advanced technologies.

3.1.5 Task 05: Help Desk Support

a. Assess subscriber’s problem, perform on-line fault isolation and generate a trouble ticket by entering data into the computerized Telephone Management System.

b. Process work-orders for locates, moves, new installs, and disconnection of services.

c. Coordinate telecommunications concerns, through the COR, with the Telecommunications Branch

Head as required, and provide recommendations for resolution of identified issues/concerns.

d. Submit monthly report to summarize services performed in support of task #5

3.1.5.1 Help Desk Support Services

Manage all data entry and billing pertaining to the Telephone Management System for transmission, outside plant, on-premise wiring, inside plant and telephone systems.

Operate a Trouble/Help desk by clarifying the subscriber’s problem, performing on-line fault isolation and generating a trouble ticket by entering data into the computerized Telephone Management System. Conduct telephone cable damage investigations as required. Process work-orders for locates, moves, new installs, and disconnection of services. Coordinate telecommunications concerns, through the COR, with base public works and facilities maintenance, as required. Assist government personnel in coordinating special projects. Schedule conference calls using the Nortel Meridian Integrated Conference Bridge (ICB).

3.1.5.2 Telephone Operator Services

Provide continuous telephone operator and information services to personnel utilizing T-Metrics computerized operator console and K&R Telephone Management System. Operators must be able to assist and process calls of varying levels of difficulty, to include life and limb situations for fire, accidents, police, ambulance, suicide and bomb threats. Other tasks include updating all Base Telephone Directories, entering, updating and closing work orders and trouble tickets, and updating plant records information.

Telephone Operator Services shall be performed Monday through Friday from 0600 to 1800.

3.1.5.3 Outside Plant Services

Perform OutSide Plant (OSP) fiber and copper cable installation and maintenance of outside plant systems described in the PWS, as per Marine Corps Base, Quantico (MCBQ) Telecommunications Standards. Perform splicing, termination, protection, testing, repairs, utility locates and records updates as per the documentation listed within the

PWS and hold an active Secret clearance.

3.1.5.4 On-Premise Wiring Services

Install, move, add, change, and troubleshoot telephones and repair of inside wiring and telephones are required. The on-premise wiring consists of riser cables, Category 6E and 6 UTP, single and multi-mode fiber optic cable, racks, patch panels, and grounds.as described in the On-Premise Wiring and Telephones section of the PWS.

Identify, prepare and install pathways for new cabling installations

Pull copper, fiber and other low-voltage cable in horizontal, riser and backbone environments

Terminate and test voice and data jacks per industry best practices

Terminate voice and data cables on patch panels using proper cable management techniques

Cross connect or punch down cabling on patch panels, 66 or 110 blocks using proper dressing techniques

Ability to properly terminate copper voice feeder cabling

Troubleshoot existing and new network installation including voice, data and video applications

Install telco racks, mount rack equipment including cable tray, ladder rack, and cable management hardware

Perform grounding and bonding functions per industry best practices

Ability to work independently, prioritize and manage multiple tasks, manage time effectively, and execute responsibilities/requirements on time

Ability to read and understand blueprints, identify cable pathways efficiently, and comply with construction project specifications following BICSI and other industry standards

Mechanically inclined to use power tools and/or hand tools. Ability to use and understand voltage meter, and Fluke testing equipment

An effective problem solver, with the discipline to follow logical troubleshooting processes, propose solutions with the customer in mind, and able to execute decisions made

Ability to distinguish plenum versus non-plenum environments

Installs basic dial tone and DSL, Fiber services including WIFI

Install and maintain wiring in the central office, DLC, cross connections in the loop environment and on the customer premise

Responsible for the installation and repair of inside wiring and jacks, including CAT6 or latest base wiring standards

Responsible for installation and repair of wired and wireless networking

Responsible for installation and repair of fiber to the Dial Central Office/ Area Distribution Node

DCO/ADN

3.1.5.5 Transmission Services

Install and maintain circuits using fiber and copper media as defined in the transmission systems, cable plant, on premise wiring, and telephone network sections of the PWS.

3.2 Maintenance Response Times:

Work orders shall be completed within two (2) weeks from receipt.

Trouble tickets shall be completed within 72 hours of receipt.

Emergency calls shall be responded to within two (2) hours.

Each service ticket is to be opened by an authorized site Point of Contact (POC) and shall have a ticket number and a priority code of minor, major, critical, or outage assigned.

The priority code is to be designated according to the following criteria:

Outage – is an emergency category reserved for a complete failure of any major system or network component that is service affecting for a large number of system users. (Escalation Period: N/A, Update Period: every Hour)

Critical – is assigned to a failure of any major system or network component that is not service affecting, and creates a severe hazardous condition (HazCon), such that the component is operating on a redundant or backup component which would result in an outage if the redundant or backup component failed; or if the failure is service affecting for a small number of users. (Escalation Period: N/A, Update Period: every 24 Hours)

Major – is assigned to a failure of any system or network component that is not service affecting, and does not create a severe HazCon; or a failure of any sub-system or support system that creates a Hazcon for that minor sub-system. (Escalation Period: 3 days, Update Period: every 48 Hours)

Minor – is assigned to all other trouble tickets. (Escalation Period: 4 days, Update Period: 48 Hours)

Each service ticket shall be escalated to the next level higher priority after it has been open for the specified amount of time (Escalation Period), with the exception of critical and outage tickets. A minor ticket shall be escalated after 4 days, and a major ticket after 3 days. All activity shall be documented on open tickets and provide ticket status by phone or email to all designated site POCs according to the following update schedule: minor tickets 48 hours, major tickets every 48 hours, critical tickets every 24 hours, and outage tickets every hour.

3.3. Key Personnel

Individuals performing the following key positions must meet the following criteria and security requirements identified in section 4 of this PWS.

Program…