LSJ 20-055 - SAP MaxSecure (Redacted).pdf

Control No: 20-055 Supply/Service: SAP MaxSecure Est Dollar Value:

Department of the Army

Limited Source Justification for Brand Name Order under

General Services Administration Multiple Award Schedules

1. Contracting Activity: U.S. Army Contracting Command – Rock Island (ACC-RI), Rock Island Arsenal, Rock Island, IL 61299-8000.

2. Description of Action: Program Executive Office Enterprise Information System, Logistics Modernization Program (LMP) requests a Firm Fixed Price call order for the Renewal of SAP MaxSecure with Baseline Support for Custom Solutions. ACC-RI will compete this action among the four Department of Defense (DoD) Enterprise Software Initiative (ESI) SAP Public Services, Inc. Blanket Purchase Agreement (i.e., DoD ESI SAP BPA) holders. The ESI established the BPAs against General Services Administration (GSA) Information Technology Schedule 70, Special Item Number 132 32 Federal Supply Schedules. ACC-RI is conducting this acquisition under the authority of the Multiple Award Schedules Program. ACC-RI projects award for

, Army Working Capital Funds. An acquisition plan is not required because this procurement does not meet the threshold at Defense Federal Acquisition Regulation Supplement 207.103(d)(i)(B).

3. Description of Supplies/Services: The Renewal of SAP MaxSecure with Baseline Support for Custom Solutions will provide LMP with continued SAP software maintenance. This effort contains two categories of software maintenance: (1) SAP MaxSecure and (2) SAP Baseline Support for Custom Solutions.

First, SAP MaxSecure provides maintenance of existing software and products used in the LMP and Defense Information Systems Agency (DISA) datacenters. LMP’s licenses for SAP software require it to maintain the software pursuant to the terms and conditions of the End User License Agreement (EULA). LMP currently uses SAP Government Support Services (GSS) MaxSecure to remain current and receive all necessary updates pursuant to the EULA. Table 1 identifies that SAP MaxSecure maintenance is broken down into three efforts. The Technical Quality Manager (TQM) provides strategic advice, guidance and assistance, and tracks licensee’s implementation of SAP’s recommendations and action plans. The Engagement Architect (EA) prepares, realizes, and follows up with detail licensee focus areas identified in strategic planning workshops.

The SAP Government Support Services Full Time Equivalent (SAP GSS FTE) provides onsite and virtual maintenance to safeguard SAP resources, resolve technical issues, and assist with software specific changes and architecture design.

Second, LMP requires SAP Baseline Support for Custom Solutions to provide an elevated level of maintenance needed for customers with higher security requirements.

(b) (4)

(b) (4)

Because LMP provides operational functionality of all Army-wide repair depots, the system requires higher security due to the nature of information passing from one site to another. This Baseline Support for Custom Solutions provides support for LMP’s SAP Complex Assembly Manufacturing Solution (CAMS). The CAMS solution provides a means for planning, managing, and controlling shop floor and manufacturing operations.

Both categories of software maintenance include twenty-four hours, seven days a week, three-hundred sixty five days per year (24x7x365) on-line, email, telephone support to also include upgrades, security patching, firmware, software architecture changes, and remote support from Technical Access Center (TAC) technicians as needed. This also includes diagnosis of software problems and continuous problem resolution by phone, e-mail, or online assistance. Table 1 summarizes the Line Number, Part Number, Item Description, Quantity, Unit of Issue, and Rate of each type of maintenance support.

The period of performance for the order will be . LMP is including options to extend maintenance to address unforeseen new requirements needing SAP MaxSecure support. LMP estimates a dollar value of based upon vendor rough order of magnitudes, including the option quantity.

Table1

Line P/N Item Description Qty U/I Unit Rate Total SAP MaxSecure for 1 Year

1 70091142-CS SAP GSS TQM FTE

2 70091141-CS SAP GSS Engagement Architect

3 70091143-CS SAP GSS FTE

SAP Baseline Support for Custom Solutions (CAMS) for 1 year

4 70091147-CS Product Support for Custom Solution (CAMS Shop Floor)

5 OPTIONAL CLIN Additional SAP GSS Block of FTE days

OPTIONAL CLIN Additional SAP GSS Block of FTE days

OPTIONAL CLIN Additional SAP GSS Block of FTE days

4. Authority Cited: Federal Acquisition Regulation (FAR) 8.405-6(a)(1)(i)(B) and FAR 8.405-6(b)(1). The needed support is unique or highly specialized by brand name.

However, more than one source under the DoD ESI SAP BPA is capable of providing the maintenance support at the level of quality required. Thus, competition will be conducted amongst the four DoD ESI SAP BPA holders that can provide the SAP MaxSecure with Baseline Support for Custom Solutions.

5. Reason for Authority Cited: Restricting this procurement to SAP is essential to meet the agency’s requirement and to remain compliant with the initial commercial product warranty of the SAP brand name software already in use. The software maintenance provided under SAP MaxSecure with Baseline Support for Custom Solutions can only be made by SAP technicians. SAP GSS will provide a secure socket channel that provides a secure link between SAP technicians to enable re-architecting and/or modification to the software within the Government framework. Maintenance is included in the software subscription. Currently there is no other original equipment manufacturer (OEM) authorized to access SAP’s proprietary software to conduct secure modifications or architecture changes to the SAP software. SAP is the sole provider able to securely modify or provide architectural changes to its proprietary software through a secure portal, which prevents data leakage or intrusion into the environment during the software adjustment.

6. Market Research: In accordance with FAR Part 10, LMP conducted market research during the period of 27 December 2019 through 26 February 2020 to determine the availability for the Renewal of SAP MaxSecure with Baseline Support for Custom Solutions. It was determined that the items are customarily available commercially.

Additionally, LMP also determined that no other similar OEM products or vendors exist that can meet the Government’s requirements.

Market research consisted of querying Government wide databases of contracts (https://www.contractdirectory.gov/contractdirectory/) and other procurement instruments, reviewing market research on similar or identical requirements, as well as a review of Government, scientific/business search engines, such as: Computer Hardware Enterprise Software and Solutions (CHESS), Department of Defense (DoD) Enterprise Software Initiative (ESI) and General Services Administration (GSA) Federal Supply Schedules (FSS) to determine if the products were available for purchase. The searches identified that

LMP issued a Request for Information to the DoD ESI SAP BPA authorized resellers on 30 December 2019, and the following resellers responded with price quotes, thereby indicating that these products are available under the DoD ESI SAP BPA:

7. Actions to Increase Competition: The Government will continue to conduct market research to ascertain if there are any changes in the marketplace. As LMP begins the next Technical Refresh cycle, it will consider all products capable of meeting the Government’s requirements to determine the next, most prudent baseline and standard configuration to use through the next lifecycle iteration. Technical Refresh is the periodic replacement of Commercial-Off-The-Shelf products, e.g., computer operating systems, commercially available software, within larger systems to ensure continued supportability

(b) (4)

(b) (4)

(b) (4)

(b) (4)

(b) (4) throughout its lifecycle. In this way, LMP can promote competition for all products, while maximizing efficiencies and value for the Army and its customers.

8. Other Facts:

a. Procurement History:

Contract: W52P1J-19-F-0517 Contractor: Carahsoft Technology Corporation Award Date: 1 June 2019 Competitive Status: Competed among brand name resellers Authority: FAR 8.405-6(b), LSJ 19-046

Contract: N00104-08-A-ZF43-BA05 Contractor: Carahsoft Technology Corporation Award Date: 31 May 2018 Competitive Status: Competed among brand name resellers Authority: FAR 8.405-6(b), LSJ 18-070

Contract: HC1028-18-F-0125 Contractor: Carahsoft Technology Corporation Award Date: 12 December 2017 Competitive Status: Competed among brand name resellers Authority: FAR 8.405-6(b)

Est Dollar Value:

9. Technical Certification: I certify that the supporting data under my cognizance, which are included in the justification, are accurate and complete to the best of my

10. Requirements Certification: I certify that the supporting data under my cognizance, which are included in the justification, are accurate and complete to the best

11. Best Value Determination: I hereby determine this procurement of SAP MaxSecure with Baseline Support for Custom Solutions represents the best value to the Government in accordance with FAR 8.405-6(c)(2)(v).

Date: _________________ ____________________________ John P. Hemmen Contracting Officer

12. Contracting Officer Certification: I certify that this justification is accurate and complete to the best of my knowledge and belief.

Date: _________________ ____________________________ John P. Hemmen Contracting Officer

HEMMEN.JOHN.P.1277

042963

Digitally signed by

HEMMEN.JOHN.P.1277042963

Date: 2020.04.17 09:55:03 -05'00'

HEMMEN.JOHN.P.12

77042963

Digitally signed by

HEMMEN.JOHN.P.1277042963

Date: 2020.04.17 09:55:39 -05'00'

(b) (4)

(b) (6)

(b) (6)

Approval

Based on the foregoing justification, I hereby approve the procurement of SAP MaxSecure with Baseline Support for Custom Solutions under GSA Multiple Award Schedules on a limited source basis pursuant to the authority of FAR 8.405-6(a)(1)(i)(B) and FAR 8.405-6(b)(1), subject to availability of funds, and provided that the services or supplies herein described have otherwise been authorized for acquisition.

Date:________________ __________________

ADELAIDE J. TKATCH

Competition Advocate

TKATCH.ADELAI

DE.J.1228712503

Digitally signed by

TKATCH.ADELAIDE.J.1228712503

Date: 2020.04.20 11:25:59 -05'00'