C2-PWS_FireJanitorial.pdf

Performance Work Statement Janitorial Services

Central MT District Office Fire Facilities

1. DESCRIPTION OF WORK: The Contractor shall provide management, supervision, labor, supplies, materials, equipment and tools, except for specified Government-furnished property, required to effectively, efficiently, and satisfactorily perform the janitorial services specified within this Performance Based Service Contract. The work shall comply with codes and standards applicable to each type of work and as listed in the individual sections of these specifications.

2. LOCATION OF WORK: BLM, Central Montana District Office Fire Management Facility – Central Montana

Fire Zone Interagency Dispatch Center Facility, located within the airport complex, West of Lewistown, Lewistown, Montana. The complex consists of two (2) buildings:

1) Fire Management and Dispatch Center: A single story building that houses approximately 18 office spaces, a hallway type kitchenette, two single stall restrooms, a meeting/work room, a printer/copier common area; and,

2) Fire Warehouse: This contract is limited to the four office spaces, hallways, and two single stall restrooms with showers.

3. WORK WEEK AND WORK SHIFT: The various phases of cleaning and janitorial work shall, at a minimum, be carried out to meet the standards and frequencies set forth in Section 22 – Custodial Services Requirements. The policing of corridors, restrooms, servicing of restrooms, and the washing of windows may be carried out at any hour, but interference with Government business shall be avoided. Other services are to be performed after 6 p.m. and before 6 a.m. Work hours for the Fire Dispatch Center and Fire Warehouse are normally from 6 a.m. to 6 p.m.; however, if there is fire activity, these facilities are open 24 hours a day. When this occurs, the contractor shall talk with the supervisor on duty to negotiate the cleaning effort for that day.

Federal holidays: New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas Day.

4. SCHEDULING OF OPERATIONS: The Contractor shall schedule all cleaning operations so as not to interfere with normal working conditions of the building occupants per an approved plan prior to start.

5. CONTRACTOR FURNISHED EQUIPMENT AND SUPPLIES:

a. SCOPE: The Contractor shall be required to furnish all labor, supplies, tools, and equipment to complete the work described in this contract.

b. SUPPLIES: The following items shall be furnished by the Contractor: cleaning supplies, disinfectants, deodorizers, paper towels, 2-ply toilet paper, trash bag liners, liquid soap, incandescent light bulbs, and florescent light tubes. The use of “Green” or environmentally safe products is required (see “Green Product Information” attachment). The government has the right to approve or reject any supply with a request for a substitute.

c. EQUIPMENT: All necessary cleaning equipment, including power-driven scrubbing, buffing and

Page 1 03/27/2015 polishing machines, vacuum cleaners, etc., shall be of the type and size customarily used in high quality work of this kind. Equipment shall be configured to contain or otherwise restrict airborne irritants so that they go un-noticed. All equipment shall be furnished and maintained by the Contractor at his expense and shall meet the approval of the COR.

d. HAZARDOUS MATERIALS: Contractor shall keep MSDS posted and/or in a notebook or folder by the stored cleaning supplies and is responsible to inform his/her employees. All chemicals are to be stored in their original container or in compatible containers clearly marked as to what the chemical is and its hazards and their remedy.

6. GOVERNMENT-FURNISHED ITEMS:

a. SUPPLIES: The Government will furnish the following supplies: dumpsters.

b. UTILITIES: Reasonable amounts of electricity and water will be made available for use by the

Contractor, as provided in the facility.

c. KEYS: Keys and/or lock combinations to access the facilities will be provided by the Government, if applicable. The Contractor shall sign a receipt of keys issued, and be responsible for their return at the end of the contract. The Contractor shall notify the Contracting Officer immediately if any key(s) are lost or stolen. The Government may, at the Government’s option, hold the Contractor liable for all costs associated with replacing lost keys, including the cost of re-keying or changing the locks affected, to include master keys and re-keying entire facilities.

d. STORAGE AREAS AND JANITORIAL CLOSETS: The Contractor shall share existing storage areas and janitor closets with building occupants. All Contractor stored materials, supplies, and equipment shall be conspicuously identified with the Contractor’s markings to indicate ownership and shall be stored in containers appropriate for the substance being stored. The Government shall provide a separate metal storage container for any and all flammable or corrosive cleaning chemicals that have been approved for use. All The Government shall not be responsible in any way for damage or theft of Contractor stored supplies and equipment, or the Contractor’s employees’ belongings brought into the buildings.

7. PERSONNEL QUALIFICATIONS AND SECURITY REQUIREMENTS: The Contractor shall employ qualified personnel with janitorial experience. Entry level staff shall accompany experienced employees until a professional level of workmanship is obtained. All employees shall receive a copy of the Performance Work Statement. ALL employees having unescorted access to a Federal facility must pass a background check per 52.204-9 and HSPD-12 as described in the attachment “Contractor Personnel Security and Suitability Requirements.” Because this is a costly and time-consuming process, turnover shall be kept to a minimum. If two or more personnel changes occur within a contract year, $200 will be deducted from the Contractor’s invoice for each occurrence. The COR is to be contacted as employees are replaced.

Employee contact information shall be updated as changes occur.

8. CONTRACTOR LIAISON/SUPERVISION: The Contractor shall have a Project Supervisor (Supervisor) on duty during all operations of this contract. The Supervisor shall have the authority to make decisions on behalf of the Contractor; and, be able to read and speak English. The Contractor and/or the Supervisor shall contact the COR at least once a month to discuss the conduct of the work and alleviate any minor misunderstandings that may arise during the performance of the work, and be available to take immediate action to have deficiencies corrected, if required, that may be called to their attention. This person shall be identified (name and telephone number) at the onset of the contract and as changes are made.

9. SAFETY: The Contractor shall use all necessary precautions for the control and safety of the Contractor personnel physically working on this contract.

10. FIRE PROTECTION AND PREVENTION: Prior to commencing work, the Contractor shall be acquainted with the location of the fire protection equipment, to assure that such equipment is available. The Contractor shall take necessary action to assure that all flammable materials, all cloths and cotton waste that might constitute a fire hazard are placed in metal containers and removed from the buildings at the end of each day. No flammables shall be stored in the buildings overnight.

11. SECURITY OF BUILDINGS: The Contractor shall be responsible for checking and securing the buildings being cleaned by the Contractor’s personnel. Responsibility includes checking and locking exterior doors, closing and securing any open windows, turning off designated lights, and closing and securing any open gates.

12. PROTECTION AND DAMAGE: The Contractor shall, without additional expense to the Government, be responsible for all damage to persons and property that occurs as a result of his negligence in connection with the performance of work under this contract, and shall be responsible for the proper care and caution of all work performed. Breakage or loss of office equipment or other property, including that of a Government employee, which may occur in or about a building as a result of the Contractor’s operations, or of the actions of his agents, subcontractors, or employees, shall be repaired or replaced by the Contractor at his expense.

13. REPORTING: The Contractor shall require each employee to IMMEDIATELY report fires by calling 911 and the COR. Other emergencies such as a broken pipe or break-in should be reported to the COR immediately. Items in need of repair such as leaky faucets, broken toilet seats, etc., shall be reported in writing to the COR at the end of each shift. Government furnished items in need of repair shall be reported in writing to the COR at the end of each shift. Adequate time will be allowed to repair or replace them. If the cleaning staff is unable to access the facility for any reason for a scheduled cleaning, the COR is to be contacted by noon the following work day. Contact information – in priority order of who to contact in the event the COR is unavailable – will be provided prior to the contract start date. This list will be updated as changes are made.

14. LOST AND FOUND: The Contractor shall give all articles found to the designated COR.

15. FURNITURE: The Contractor shall ensure that all furniture, waste baskets, office equipment, etc. are returned to their original position and location after cleaning each room.

16. UTILITY CONSERVATION: The Contractor shall ensure that water, lights and other electrical consumption precludes the waste of those utilities. Lights shall be on only in areas where and when work is actually being performed and water faucets or valves shall be turned off after the required use has been accomplished.

17. CONTRACT LIMITS AND FLOOR PLANS: The attached Contract Limits Map and the Main Office Floor Plan indicate the general area that is to be serviced. They do not necessarily depict the specific square feet of area to be cleaned or serviced.

Page 3 03/27/2015

18. DEFINITIONS

CONTRACTING OFFICER REPRESENTATIVE: The BLM will designate a qualified Contracting Officer Representative (COR) to assist the Contracting Officer (CO). They will serve as the primary contact for this contract and perform the majority of inspections.

CLEAN: Clean, cleaning, or cleanup, as used in this contract, is the removal of any foreign material or matter, including but not limited to, candy and gum spots; dirt, mud or dust, scuff marks; oil or grease spots; and pencil, pen, or crayon marks in order to leave the surface free from dirt or impurities, unsoiled and unstained.

POLICING: Policing, as used in this contract, is the preservation of acceptable conditions as described. It involves a conscientious visual inspection followed by subsequent cleaning or servicing as needed.

19. CONDUCT OF WORK: All persons employed by the Contractor shall either be experienced in this type of work or shall work with an experienced person. Conduct of work shall indicate deliberate effort to produce first quality results. Hasty or careless work is not acceptable. The Contracting Officer may require, in writing, that the Contractor remove from the work site any employee the Contracting Officer deems incompetent, careless, or otherwise objectionable.

a. This is a performance-based service contract where the requirements are written with results in mind.

The contractor is to meet or exceed the standards set forth in Section 22 – Custodial Services Requirements of this Performance Work Statement.

b. Examples of unacceptable work: Dirt in corners; mop splashes on baseboards and walls; dust build-up on surfaces including window sills and base boards; wax build-up on floor perimeter; dirt, debris, etc.

under waste baskets, garbage cans and chairs; accumulated filth in cracks, joints, stair treads, etc.;

failure to remove trash such as cups, paper clips, staples from floor; failure to clean mop sinks after use; mop strings on floor; mopping or sweeping tracks on floors; failure to lock doors and turn off lights when leaving the buildings; failure to concentrate on high use areas; and other manifestations of lack of concern or capability of producing first quality work.

c. Repetitive notices of failure to perform shall be considered evidence of noncompliance of the contract and shall be grounds for removal of Contractor Personnel or termination of the contract.

20. QUALITY ASSURANCE PLAN SURVELLIENCE PLAN (worksheet): This contract is a performance-based contract where the monthly payment is dependent on the satisfactory completion of all work requirements. If work requirements are unsatisfactory or not completed then a percentage of the monthly payment may be withheld. A worksheet has been developed for each area covered by this contract with each area evaluated separately. The plan is divided into two parts:

a. An informational section that identifies the work requirements with reference to Section 22 –

Custodial Services Requirements; a frequency schedule in which each required service is to be policed or performed; and, a percentage of pay breakdowns.

b. An evaluation section that will serve as the form that will be used for each inspection to record the satisfactory or unsatisfactory completion of each requirement. This form will also be used to summarize the results of those inspections (if two or more inspections are conducted) on a monthly basis and to recommend if there are to be any monthly payroll deductions.

21. EVALUATION PROCESS:

Inspections will be performed by a qualified COR or a representative in their absence.

a. Number of Inspections: The normal level of inspections (four inspections per month) will be used at the start of the contract. The minimum level of inspections (one inspection per month) may be used at the COR’s discretion.

b. Unscheduled Inspections. If defective conditions are discovered between inspections, a separate worksheet will be used to record the finding noting that it is an unscheduled inspection. When a trend in defects becomes evident during the course of regularly scheduled inspections, unscheduled inspections will also be used to determine the magnitude of the defects for each specific worksheet item in question.

c. Sample Size: 100% of all work requirements will be inspected using a variety of sampling procedures.

d. Sampling Procedures: Visual observations, random sampling, spot checking, customer feedback or other commercially accepted inspection methods will be used to insure compliance with the quality standards.

e. Evaluation Procedures: Each area under contract will be inspected separately and a worksheet will be completed for each area.

f. Analysis of Results. At the end of the month, inspections will be summarized on a Monthly Payment Analysis Form for each area. As necessary, payment deductions will be calculated and forwarded to the CO for consideration.

22. CUSTODIAL SERVICES REQUIREMENTS: The Contractor shall provide the custodial services as described in the attached Table 1 – Janitorial Performance Measurement Frequency Requirements.

Frequencies can be defined as the following:

- Daily, preferably before the onset of listed day:

= Monday through Saturday excluding Federal holidays during the months of July – September = Monday, Wednesday and Friday excluding Federal holidays during the months of October –

February = Monday through Friday excluding Federal holidays during the months of March - June

- Weekly:

= Once a week, preferably before the onset of the new workweek

- Semi-Annual:

= Two times a year spaced at least five months a part

- Yearly = Once a year

Page 5 03/27/2015

BASIC SERVICES: Basic services shall be performed at the locations and frequencies shown in Table 1 and shall consist of the services listed for the specified spaces. No chemical or cleaning compound shall be used that will damage the item being cleaned or surrounding items. Objects moved while performing basic services shall be returned to their original position and location.

CLEANUP: All cleaning materials and equipment must be stored properly upon completion of work in order to prevent hazards. Rags, brushes, mops, and other combustible materials used in cleaning that contain or retain a residue of animal, vegetable, or mineral oils are considered to be subject to spontaneous combustion and must be disposed of outside the buildings.

Table 1 - JANITORIAL DESCRIPTION PERFORMANCE MEASUREMENT

FREQENCY REQUIREMENTS

AREA DESCRIPTION OF WORK PERFORMANCE MEASUREMENT

DAILY

AS N

EEDED

W

EEKLY

SEM

I-AN

N U

AL

AN

N

U

AL

General Office Area

Sweep and/or vacuum traffic patterned areas, including work spaces (including chair mats), to remove obvious dirt, paper pieces, crumbs, etc.. from around and under furniture.

VACUUMING: Carpeted surfaces will be vacuumed with commercial vacuums. At the beginning of each work day, the carpeted floors and carpet type rubber or polyester entrance mats shall be free of litter, soil, stains, and embedded foreign matter and grit. Chairs and trash receptacles shall be moved to clean underneath. Entrance mats shall be lifted to remove soil and moisture underneath and shall then be returned to their normal location. SWEEPING: Non-carpeted areas shall be swept. At the beginning of each work day, the non-carpeted floors shall be free of litter, soil, stains, foreign matter and grit.

X

Detail sweep, mop and/or vacuum all office areas to remove all dust, dirt, crumbs, and other debris from around and under furniture. Detailing includes vacuuming all carpet edges and areas where carpet meets furniture partitions.

Detailing includes wet mopping all hard surface chair mats, entrance mats, etc.

VACUUMING: Carpeted surfaces will be vacuumed with commercial vacuums. At the beginning of work week, the carpeted floors and carpet type rubber or polyester entrance mats shall be free of litter, soil, stains, and embedded foreign matter and grit. Detailing vacuuming includes vacuum edging of carpets, under desk areas, etc. Chairs and trash receptacles shall be moved to clean underneath. Entrance mats shall be lifted to remove soil and moisture underneath and shall then be returned to their normal location. SWEEPING AND MOPPING: Non-carpeted areas shall be thoroughly swept including behind doors, all corners, detail sweeping at wall edges. At the beginning of work week, the non-carpeted floors shall be free of litter, soil, stains, foreign matter, encrustations, and grit. Non-carpeted floors and chair mats shall have a uniform appearance with no streaks, swirl marks, or detergent residue. There shall be no splash marks or mop streaks on furniture, walls, baseboards, etc.,. or mop strands remaining in the area.

X

Spot clean carpets to remove stains.

CARPET SPOT CLEANING: Spots, spills, stains, smears, shall be removed.

There shall be no evidence of damage to carpet surface from harsh rubbing or brushing. Clean areas shall blend with adjacent carpet.

X

Deep clean carpets and carpeted floor mats. All moveable objects, such as chairs, boxes, garbage cans, chair mats etc. shall be moved to ensure broad spectrum cleaning.

CARPET DEEP CLEANING: Compatible professional grade solutions and equipment shall be used according to manufacturer specifications to thoroughly clean all carpeted floors and carpeted mats. Carpets shall be cleaned under floor protector mats, also. A thoroughly clean floor shall be free of litter, soil, stains, embedded foreign matter and grit and have a like new appearance. All objects moved shall be returned to their place.

X

Strip wax, maintain and apply floor wax finish to non-carpeted floors. All moveable objects, such as chairs, boxes, garbage cans, etc. to ensure broad spectrum cleaning.

STRIP AND WAX: Stripping shall be defined as the complete removal, without damage to the floor surface or sub-floor, of all finish and/or sealer from all accessible floor surfaces. The stripping chemical(s) used shall be used according to the manufacturer’s instructions for the type of finish and/or sealer being stripped. Application of the new floor finish seal shall be in accordance with the manufacturer’s application instructions for the product and type of floor material. After the finish has dried, the gloss shall be uniform and no streaks, swirls, etc., shall be visible. No stripping solution or finish shall remain on baseboards, doors, or other non-floor surfaces. All floor finishes and sealers applied under this contract shall meet or exceed ASTM Standard D2047 for slip resistance or by UL rated as to slip resistance.

X

Includes all office areas: i.e./private offices, shared office spaces, dispatch office, meeting/work room, printer/copier common area, vestibules, corridors and hallways, etc.

AREA DESCRIPTION OF WORK PERFORMANCE MEASUREMENT

DAILY

AS N

EEDED

W

EEKLY

SEM

I-AN

N U

AL

AN

N

U

AL

Dust and clean all horizontal surfaces of furniture: desks, tables, filing and storage cabinets, display cases, partitions, chairs, window sills, fixtures, etc.

DUSTING AND CLEANING OF SURFACES: Surfaces shall be free of dust, dirt, cobwebs, spots, and encrustations. Working papers shall not be disturbed.

When dusting computer equipment, do not dust any controls or computer screens. The cleaning process shall be safe and harmless to the surfaces cleaned and shall not adversely affect appearance or durability..

X

Spot clean all wall surfaces 70" above the finished floor.

WALL SPOT CLEANING: Smudges, marks, dirt, and spots shall be removed without damage to paint or wall covering.

X

Clean all wall surfaces and areas higher than 70" above the finished floor.

HIGH CLEANING: All surfaces above 70" shall be clean and free of dust. All corners shall be free of cobwebs or dust webs. This includes all surfaces adjacent to air vents. Dust tops of all door casings and general office pictures.

X

Dust/clean venetian blinds DUST/CLEAN BLINDS: All slats of all blinds must be free of dust, cobwebs, insects, and lint.

X

Clean/dust all convectors (HVAC vents, fan vents, etc.).

CLEAN/DUST ALL CONVECTORS: All ventilation registers and bathroom fans shall be cleaned so that they are free of all dirt, dust, and lint.

X

Clean light fixtures of insects, visible dirt and debris.

CLEAN LIGHT FIXTURES: Insects, visible dirt and debris shall be removed from all incandescent light fixtures with glass globes, exit signs, fluorescent lenses, and fluorescent tubes as soon as they become apparent. When this cleaning occurs light fixture shall be damp cleaned. All debris from the light fixture must be cleaned from the floor or furniture below the fixture. This service should be done without request, but at least twice a year per fixture.

X X

Replace fluorescent office lighting.

BULB REPLACEMENT: All fluorescent office lighting and exit light signs shall be in working order. Lights in the entrances shall be policed throughout the week.

X

Clean all interior and exterior.

Cleaning of interior windows includes windowsill, window frames, and woodwork.

WINDOW CLEANING: Glass panes shall be cleaned so that they are free of any streaks, lint, smudges, watermarks, spots and grime and not be cloudy.

Windowsills, woodwork, window frames, sashes, and any other surroundings of the glass shall be wiped free of water drippings, watermarks, and dirt.

X

Remove all trash from the building and replace trash liners.

TRASH REMOVAL: The facility shall be free of obvious garbage and the wastebaskets and garbage cans and their lids shall be free of dirt, spots, debris, and other encrustations. Plastic liners shall be unsoiled and free of holes. All boxes, cans, papers, etc. placed near a wastebasket or garbage can and marked as garbage or trash shall have been removed. The contractor shall police any spillage of trash, debris, refuse, etc.

X

Restrooms / Shower Facilities

Sweep, wet mop, and/or scrub floors, including baseboards using a disinfectant cleaner.

Particular attention should be paid to areas adjacent to urinals and toilet fixtures.

CLEANING FLOORS: Floors shall be clean and free of soil, debris, scum, mold, or encrustations and shall have a uniform appearance with no streaks, swirl marks, detergent residue. There shall be no splash marks or mop streaks on furniture, walls, baseboards, etc., or mop strands remaining in the area. All moveable objects shall be moved to clean underneath.

Floor drains shall be maintained free from dirt, rust or encrustations.

X

This includes restrooms in both buildings. No chemicals, materials, or combination of chemicals or materials shall be used that will damage walls, floors, or fixtures in the process of cleaning. Cloth or any other linen material or paper towels used for cleaning purposes shall not be disposed of by flushing down the toilet. Cloth or any other linen material or paper towels used for cleaning restrooms shall not be used in cleaning any other part of the building.

AREA DESCRIPTION OF WORK PERFORMANCE MEASUREMENT

DAILY

AS N

EEDED

W

EEKLY

SEM

I-AN

N U

AL

AN

N

U

AL

Strip wax, maintain and apply floor wax finish to non-carpeted floors. All moveable objects, such as chairs, boxes, garbage cans, etc. to ensure broad spectrum cleaning.

STRIP AND WAX: Stripping shall be defined as the complete removal, without damage to the floor surface or sub-floor, of all finish and/or sealer from all accessible floor surfaces. The stripping chemical(s) used shall be used according to the manufacturer’s instructions for the type of finish and/or sealer being stripped. Application of the new floor finish seal shall be in accordance with the manufacturer’s application instructions for the product and type of floor material. After the finish has dried, the gloss shall be uniform and no streaks, swirls, etc., shall be visible. No stripping solution or finish shall remain on baseboards, doors, or other non-floor surfaces. All floor finishes and sealers applied under this contract shall meet or exceed ASTM Standard D2047 for slip resistance or by UL rated as to slip resistance.

X

Clean and disinfect all fixtures, including metal and chrome, water closets, urinals, shower stalls, washbasins, mirrors, waste receptacles, dispensers and noticeably soiled wall surfaces.

FIXTURE CLEANING: Porcelain fixtures and metal surfaces, (washbasins, urinals, toilets, shower stalls, etc.) shall be clean and bright; there shall be no dust, soap scum, spots, stains, rust, green mold, built up mineral deposits, or excess moisture on any fixture.

X

Descale and disinfect toilet bowls and urinals. Deodorant blocks for urinals and deodorizers for tanks shall be in place.

DISINFECT AND DESCALE: Toilet bowls and urinals shall be disinfected and free of scale, scum, mineral deposits, rust stains, streaks, other stains, and all foreign matter. Deodorant blocks for urinals and deodorizers for tanks shall be in place.

X

Spot clean other surfaces and dust horizontal surfaces.

SPOT CLEANING: Smudges, marks, or spots shall be removed without causing unsightly discoloration. THOROUGH DUSTING: There shall be no dust streaks, oils, spots, or smudges on dusted surfaces. Corners, crevices, molding and ledges shall be free of all dust.

X

Spot clean all wall surfaces 70" above the finished floor.

WALL SPOT CLEANING: Smudges, marks, dirt, and spots shall be removed without damage to paint or wall covering.

X

Clean all wall surfaces and areas higher than 70" above the finished floor.

HIGH CLEANING: All surfaces above 70" shall be clean and free of dust. All corners shall be free of cobwebs or dust webs. This includes all surfaces adjacent to air vents. Dust tops of all door casings and general office pictures.

X

Dust/clean venetian blinds DUST/CLEAN BLINDS: All slats of all blinds must be free of dust, cobwebs, insects, and lint.

X

Clean/dust all convectors (HVAC vents, fan vents, etc.).

CLEAN/DUST ALL CONVECTORS: All ventilation registers and bathroom fans shall be cleaned so that they are free of all dirt, dust, and lint.

X

Clean light fixtures of insects, visible dirt and debris.

CLEAN LIGHT FIXTURES: Insects, visible dirt and debris shall be removed from all incandescent light fixtures with glass globes, fluorescent lenses, and fluorescent tubes as soon as they become apparent. When this cleaning occurs light fixture shall be damp cleaned. All debris from the light fixture must be cleaned from the floor or furniture below the fixture. This service should be done without request, but at least twice a year per fixture.

X X

Replace fluorescent office lighting.

BULB REPLACEMENT: All fluorescent office lighting shall be in working order.

X

AREA DESCRIPTION OF WORK PERFORMANCE MEASUREMENT

DAILY

AS N

EEDED

W

EEKLY

SEM

I-AN

N U

AL

AN

N

U

AL

Clean all interior and exterior.

Cleaning of interior windows includes windowsill, window frames, and woodwork.

WINDOW CLEANING: Glass panes shall be cleaned so that they are free of any streaks, lint, smudges, watermarks, spots and grime and not be cloudy.

Windowsills, woodwork, window frames, sashes, and any other surroundings of the glass shall be wiped free of water drippings, watermarks, and dirt.

X

Empty waste receptacles, supply/service paper towel, soap, toilet paper & seat cover dispensers. Empty, clean, and disinfect all sanitary napkin receptacles:

replace used receptacle liners.

SERVICING: All supplies shall be provided and dispensers filled. Waste and sanitary napkin receptacles shall be cleaned and disinfected. Receptacle liners shall be replaced.

X

Clean toilet stall surfaces, handrails and toilet paper holders.

DISINFECT SURFACES: Toilet stalls (enclosures), handrails, and toilet paper holders shall be free of watermarks, scum, mold, and any other foreign material.

X

Damp wipe the full surface area of all toilet stall partitions, doors, handrails, toilet paper holders, and waste paper receptacles utilizing a disinfectant deodorizer cleaner.

DAMP WIPING: All dirt, dust, water stains, spots, streaks, and smudges shall be removed from all partition surfaces.

X

Kitchenette/ Galley Area

Vacuum traffic patterned areas, including work spaces (including chair mats), to remove obvious dirt, paper pieces, crumbs, etc.. from around and under furniture.

VACUUMING: Carpeted surfaces will be vacuumed with commercial vacuums. At the beginning of each work day, the carpeted floors and carpet type rubber or polyester entrance mats shall be free of litter, soil, stains, and embedded foreign matter and grit. Trash receptacles shall be moved to clean underneath.

X

Detail vacuum area to remove all dust, dirt, crumbs, and other debris from around and under furniture. Detailing includes vacuuming all carpet edges and areas where carpet meets furniture partitions.

VACUUMING: Carpeted surfaces will be vacuumed with commercial vacuums. At the beginning of work week, the carpeted floors and carpet type rubber or polyester mats shall be free of litter, soil, stains, and embedded foreign matter and grit. Detailing vacuuming includes vacuum edging of carpets. Trash receptacles shall be moved to clean underneath.

Mats shall be lifted to remove soil and moisture underneath and shall then be returned to their normal location.

X

Deep clean carpets and carpeted floor mats. All moveable objects, such as chairs, boxes, garbage cans, chair mats etc. shall be moved to ensure broad spectrum cleaning.

CARPET DEEP CLEANING: Compatible professional grade solutions and equipment shall be used according to manufacturer specifications to thoroughly clean all carpeted floors and carpeted mats. Carpets shall be cleaned under floor protector mats, also. A thoroughly clean floor shall be free of litter, soil, stains, embedded foreign matter and grit and have a like new appearance. All objects moved shall be returned to their place.

X

AREA DESCRIPTION OF WORK PERFORMANCE MEASUREMENT

DAILY

AS N

EEDED

W

EEKLY

SEM

I-AN

N U

AL

AN

N

U

AL

Remove all trash from the building and replace trash liners.

TRASH REMOVAL: The facility shall be free of obvious garbage and the wastebaskets and garbage cans and their lids shall be free of dirt, spots, debris, and other encrustations. Plastic liners shall be unsoiled and free of holes. All boxes, cans, papers, etc. placed near a wastebasket or garbage can and marked as garbage or trash shall have been removed. The contractor shall police any spillage of trash, debris, refuse, etc.

X

Clean sink and countertops/tabletops with disinfectant cleaner.

DISINFECT: Sinks and countertops/tabletops to be cleaned with disinfectant cleaner to remove all drink and food stains, dirt, dust, smudges, fingerprints, spots, rust, mold, encrustations, and excess moisture. All chrome is to be polished.

X

Fill paper towel holder SERVICING: All supplies shall be provided and dispensers filled. X

Clean all exterior surfaces of all upper and lower cabinets.

CLEAN CABINETS: Clean all exterior cabinets to remove all fingerprints, food stains, smudges, dirt, grease, etc. Polish all cabinet hardware.

X

Janitorial Closet

Sweep traffic patterned areas to remove obvious dirt, paper pieces, crumbs, etc..

SWEEPING: At the beginning of each work day, floors shall be free of litter, soil, stains, foreign matter and grit.

X

Detail sweep and mop area to remove all dust, dirt, crumbs, and other debris. Detailing includes wet mopping all hard floor surfaces.

SWEEPING AND MOPPING: Area shall be thoroughly swept including behind doors, all corners, detail sweeping at wall edges. At the beginning of work week, the floor shall be free of litter, soil, stains, foreign matter, encrustations, and grit. Floor shall have a uniform appearance with no streaks, swirl marks, or detergent residue. There shall be no splash marks or mop streaks on furniture, walls, baseboards, etc.,. or mop strands remaining in the area.

X

Clean and maintain janitorial sink.

CLEANING SINK: Janitor closet sink/washbasin shall be free of debris and encrustations.

X

Clean and police bathroom and janitor closet doors.

CLEANING DOORS: The inside and outside of the doors shall be free of smudges, water spots, scuff marks, etc.. X

All cleaning materials and equipment must be stored properly upon completion of work in order to prevent hazards. Rags, brushes, mops, and other combustible materials used in cleaning that contain or retain a residue of animal, vegetable, or mineral oils are considered to be subject to spontaneous combustion and must be disposed of outside the buildings.