STATE OF IDAHO

THE DEPARTMENT OF HEALTH AND WELFARE

REQUEST FOR PROPOSAL (RFP)

Crisis Residential Placement

RFP2605 / IPRO RFP1382

Issue Date 07/20/2026

TABLE OF CONTENTS

Page

1RFP ADMINISTRATIVE INFORMATION

OVERVIEW

QUESTIONS

INSTRUCTIONS FOR SUBMISSION OF PROPOSALS

PROPOSAL FORMAT

PROPOSAL REVIEW, EVALUATION, AND AWARD

MANDATORY SUBMISSION REQUIREMENTS

Business Information Organization and Staffing

SCOPE OF WORK

APPENDIX A -- COST PROPOSAL AND BILLING PROCEDURE

APPENDIX B -- REPORTS

APPENDIX C – STATE OF IDAHO CONTRACT TERMS AND CONDITIONS WITH ARTICLE 6

APPENDIX D -- RIDERS

APPENDIX E -- IDAHO TERMS AND CONDITIONS BACKGROUND AND LIMITATIONS

ATTACHMENT 1 -- OFFEROR QUESTIONS

ATTACHMENT 2 -- MODIFICATION AND EXCEPTION FORM

ATTACHMENT 3 -- PRE-PROPOSAL CONFERENCE REGISTRATION FORM

ATTACHMENT 4 -- STATE SIGNATURE PAGE

ATTACHMENT 5 -- COVER FORM

ATTACHMENT 6 -- DISTRICT MAP

ATTACHMENT 7 – HUB MAP

RFP ADMINISTRATIVE INFORMATION TC "RFP ADMINISTRATIVE INFORMATION" \f C \l "1"

Supervisory Lead Grants/Contracts Officer Cassandre.DiBonaventura@dhw.idaho.gov

Submit Proposal to:

Submit electronically via IPRO Electronic Submission:

IPRO LOGIN

Pre-Proposal Conference Date/Time:

Pre-Proposal Conference Location:

Monday, July 27, 2026, 2:00 p.m. Mountain Time By Microsoft Teams only You must email the RFP Lead by the Pre-Proposal Registration Deadline to receive conference details. Late registrations will not be guaranteed to receive conferencing information. There will not be an in-person conference.

Microsoft Team Meeting ID: 261 935 359 844 319 Passcode: iW9Be6Um

OVERVIEW TC "1

OVERVIEW" \f C \l "1" 1.1 Purpose The Department’s DD CPCS Team is seeking proposals for crisis residential placement services for the Department’s DD individuals. These services will be provided in the Department’s Districts 6 or 7 (Attachment 6 – District Map). Occasionally the Department may transport placements from other areas of the state. The Contractor will be primarily responsible for serving participants originating in Districts 5-7.

1.2 Background Information The Department coordinates crisis placement services for individuals with DD whose community placement has been jeopardized or lost. These services have historically been provided by agencies who can demonstrate that their agency meets the minimum qualifications of a Residential Habilitation Agency. These agency requirements can be found at IDAPA 16.04.21 at https://proddfmmainsa.blob.core.windows.net/dfm-admin-website/rules/current/16/160321.pdf. Crisis placement services are typically provided in residential homes that meet the physical requirements established in this RFP including: 1) Environmental Sanitation Standards; 2) Fire and Life Safety Standards; 3) Home Construction and Physical Home Standards; and 4) Site Requirements.

The Idaho State Legislature recently added Adult Residential Care Facility rules, IDAPA 16.03.21. The successful Offeror will be required to seek and secure licensure under this rule set for the crisis house during the first nine (9) months of the Contract.

The nature of this service often involves the need for short-term residential placement that is immediately available, within forty-eight (48) hours, for individuals with DD. During 2025, all referrals to the existing crisis houses were individuals committed to the Department under Idaho Code (I.C.) 18-212, 66-406 and 20-519B. The average duration of these placements was seventy-five (75) days. There have been sufficient referrals to keep the existing five (5) homes (three [3] in the west hub and two [2] in the north hub) operating at capacity.

Medical services for referred individuals will be accessed by a separate provider contract or provider agreement on a case-by-case basis. The provision of medical services, except for medicine administration enumerated in the Scope of Work of this RFP (medicine administered by staff trained in medicine administration according to Home & Community-Based Services [HCBS] waiver guidelines) should not be considered a requirement of the Contract resulting from this RFP.

State and federal funding and/or policy changes may cause fluctuations in the Department’s funding and/or the services needed.

QUESTIONS TC "2

QUESTIONS" \f C \l "1" 2.1 Restrictions on Communications

From the issue date of this RFP, until a Contract is awarded, or the RFP is cancelled, vendors are prohibited from communications regarding this RFP with Department staff, evaluation committee members, or other associated individuals, except the Department’s RFP Lead.

2.2 Pre-Proposal Conference

A non-mandatory pre-proposal conference will be held at the time indicated in the RFP Administrative Information Section, page 1 of this RFP. This will be your opportunity to ask questions of Department staff. All interested parties are invited to participate by an established call in number. To receive conference details, participants must register for the Pre-Proposal Conference no later than Friday, July 24, 2026, 5:00 p.m. Mountain Time by submitting the completed Attachment 3 -- Pre-Proposal Conference Registration Form via e-mail to the RFP Lead at Cassandre.DiBonaventura@dhw.idaho.gov. Late registrations will not be guaranteed to receive conferencing information. Vendors are strongly encouraged to submit questions to the RFP Lead prior to the pre-proposal conference. Any oral answers given by the Department during the pre-proposal conference are unofficial and will not be binding on the State. Conference attendance is at the vendor’s own expense.

2.3 Questions and Vendor Proposed Modifications and Exceptions to Requirements, Terms, or Conditions

Questions must be submitted, by email, to the RFP Lead by the date and time indicated in the RFP Administrative Information Section, page 1 of this RFP in order to be considered. Vendors are strongly encouraged to submit any proposed questions, and or modifications to the requirements, terms, or conditions at this time. Written questions must be submitted using Attachment 1 -- Offeror Questions and requested modifications and or exceptions, must be submitted using Attachment 2 -- Modification and Exception Form. The RFP Lead is the only contact for this Solicitation. All correspondence must be in writing. Official answers to all written questions will be posted on the State’s eProcurement system (IPRO) as an amendment to this RFP.

2.3.1 Proposed modifications and exceptions to requirements, terms or conditions must contain the following:

a.

The rationale for the specific requirement being unacceptable to the party submitting the question (define the deficiency).

b.

Recommended verbiage for the State’s consideration that is consistent in content, context, and form with the State’s requirement that is being questioned.

c.

Explanation of how the State’s acceptance of the recommended verbiage is fair and equitable to both the State and to the party submitting the question.

2.3.2 The State will not consider any modifications or exceptions that are not identified specifically on Attachment 2 and that are submitted after the Question deadline.

2.3.3 The State has sole discretion to determine if the modifications or exceptions submitted by an Offeror would result in a material change or otherwise threaten the integrity of the procurement process. Pursuant to IDAPA 38.05.01.084, the State may only negotiate non-material modifications or exceptions. Modifications or exceptions which the State determines to be material, or which otherwise threaten the integrity of the procurement process, will not be accepted or negotiated.

2.3.4 Except as otherwise provided in the Solicitation document, including the State of Idaho Standard Contract Terms and Conditions with Article 6 (updated July 2024) the State will not consider modifications or exceptions to the requirements, terms, or conditions which are proposed after the Question deadline.

2.3.5 Proposals which condition the Proposal based upon the State accepting other terms and conditions not found in the RFP, or which take exception to the State’s terms and conditions, will be found non-responsive, and no further consideration of the Proposal will be given.

INSTRUCTIONS FOR SUBMISSION OF PROPOSALS TC "3

INSTRUCTIONS FOR SUBMISSION OF PROPOSALS" \f C \l "1" 3.1 General Instructions

3.1.1 Proposals must be submitted as detailed in 3.1.6 below. Except as otherwise addressed in this Solicitation, all submission materials must be submitted at the same time. If multiple submissions are received, only the latest timely submission will be considered.

3.1.2 Alternate proposals are not allowed.

3.1.3 All files must be in Microsoft Word, Excel or searchable PDF format. The only exceptions are Attachment 1 – Offeror Questions and Attachment 2 -- Modification and Exception Form which must be submitted in Word format. The electronic version must NOT be password protected or locked in any way.

3.1.4 All Offerors participating in this Solicitation must establish an account in the IPRO system as it is necessary in order to submit your response and award the resulting Contract(s). Establishing an account is free and only takes a few minutes.

3.1.5 Vendors are strongly encouraged to begin the process of submitting the response far enough in advance of the Closing Date to allow for resolution of technical difficulties. Be advised that the State is not responsible for a Vendor’s failure to timely submit a responsive submission due to any technical or technological difficulties. See IDAPA 38.05.01.61.

3.1.6 Both the Technical Proposal and the Appendix A - Cost Proposal and Billing Procedure must be submitted electronically through IPRO. Failure to input this data in IPRO will result in the Proposal being found non-responsive. Download the Excel spreadsheet titled “Appendix A – Cost Proposal and Billing Procedure” found in the Question Section of IPRO. Complete the spreadsheet, upload it back into IPRO in an Excel spreadsheet format. Upload your Technical Proposal into the appropriate Question Section in IPRO.

3.1.7 The current version of the Solicitation Instructions to Vendors is incorporated by reference into this Solicitation, and attached or referenced in any resulting Contract, as if set forth in their entirety. This document can be downloaded at https://purchasing.idaho.gov/vendor-resources/; or copies obtained by contacting the Division of Purchasing at 208-327-7465 or purchasing@adm.idaho.gov. Failure by any Offeror to obtain a copy of this document or the State of Idaho Contract Terms and Conditions with Article 6 - Appendix C shall in no way constitute or be deemed a waiver by the State of any term, condition or requirement contained in the referenced documents; and no liability will be assumed by the Department for an Offeror’s failure to consider the State of Idaho Standard Contract Terms and Conditions with Article 6 and Solicitation Instructions to Vendors in preparing its response to the solicitation.

SPECIAL TERMS PRECEDENCE: The State of Idaho Contract Terms and Conditions with Article 6 have been adapted for use by the Department of Health and Welfare and are included with this Solicitation as Appendix C.

3.2 Trade Secrets

Paragraph 28 of the Solicitation Instructions to Vendors describes trade secrets to “include a formula, pattern, compilation, program, computer program, device, method, technique or process that derives economic value, actual or potential, from not being generally known to, and not being readily ascertainable by proper means by other persons and is subject to the efforts that are reasonable under the circumstances to maintain its secrecy.” In addition to marking each page of the document with a trade secret notation (as applicable; and as provided in Paragraph 28 of the Solicitation Instructions to Vendors), Offerors must also:

3.2.1 Identify with particularity the precise text, illustration, or other information contained within each page marked “trade secret” (it is not sufficient to simply mark the entire page). The specific information you deem “trade secret” within each noted page must be highlighted, italicized, identified by asterisks, contained within a text border, or otherwise clearly delineated from other text/information and specifically identified as a “trade secret.”

3.2.2 Provide a separate document entitled “List of Redacted Trade Secret Information” which provides a succinct list of all trade secret information noted in your Proposal; listed in the order it appears in your submittal documents, identified by Page #, Section #/Paragraph #, Title of Section/Paragraph, specific portions of text/illustrations; or in a manner otherwise sufficient to allow the State’s procurement personnel to determine the precise text/material subject to the notation. Additionally, this list must identify with each notation the specific basis for your position that the materials be treated as exempt from disclosure and how material complies with the Public Records Law.

3.2.3 If your Technical Proposal contains trade secret information, you must also upload a redacted copy with all trade secret information removed or blacked out. The redacted copy must be uploaded into IPRO into the appropriate Question Section in IPRO with the word “redacted” in the file name.

3.3 Electronic Submission of Proposals 3.3.1 Proposals must be submitted through IPRO, at https://sms-idaho-prd.tam.inforgov.com/fsm/SupplyManagementSupplier/page/XiSupplyManagementSupplierPage?csk.SupplierGroup=LUMA. When submitting through IPRO, upload your Technical Proposal and Appendix A - Cost Proposal and Billing Procedure, and all other required submittal items in the appropriate Question Sections. Remember to submit an additional redacted version of the TECHNICAL PROPOSAL if you have identified trade secrets.

3.3.2 The Technical Proposal and Appendix A - Cost Proposal and Billing Procedure must be separate files submitted at the same time.

3.3.3 Offerors are further advised to upload response materials with descriptive file names, organized and consolidated in a manner which allows evaluators to efficiently navigate the Offeror’s response.

PROPOSAL FORMAT TC "4

PROPOSAL FORMAT" \f C \l "1" These instructions describe the format to be used when submitting a Proposal. The format is designed to ensure a complete submission of information necessary for an equitable analysis and evaluation of submitted Proposals. There is no intent to limit the content of Proposals.

4.1 Table of Contents

Include a table of contents in the Technical Proposal identifying the contents of each Section, including page numbers of major subsections.

4.2 Format Proposals shall follow the numerical order of this RFP starting at the beginning and continuing through the end of the RFP. Proposal Sections and subsections must be identified with the corresponding numbers and headings used in this RFP. Respond to RFP Sections marked with an evaluation code. In your response, restate the RFP Section and follow with your response.

Offerors are encouraged to use a different color font, bold text, italics, or other indicator to clearly distinguish the RFP Section from the Offeror’s response.

4.3 Evaluation Codes

(M) Mandatory Response - failure to respond to any (M) Section, or to comply with any mandatory specification or requirement, will render Offeror’s Proposal non-responsive and no further evaluation will occur.

(ME)

Mandatory and Evaluated Response - failure to respond to any (ME) Section, or to comply with any mandatory specification or requirement in an (ME) Section, will render Offeror’s Proposal non-responsive and no further evaluation will occur. Offeror must respond to these sections as directed; points will be awarded based on predetermined criteria.

(E) Evaluated Response - a response is desired and will be evaluated. If Offeror cannot meet the requirement, or chooses not to respond for any reason, zero (0) points will be awarded for the Section. If Offeror responds, points will be awarded based on predetermined criteria.

Note: Offerors are directed to IDAPA 38.05.01.074.02.a, which allow the designated State official to waive minor informalities. The State also reserves the right to seek clarification on any M, ME or E requirement.

PROPOSAL REVIEW, EVALUATION, AND AWARD TC "5

PROPOSAL REVIEW, EVALUATION, AND AWARD" \f C \l "1" 5.1 Overview

The objective of the State in soliciting and evaluating Proposals is to ensure the selection of a firm or individual that will produce the best possible results for the funds expended.

5.1.1 All Proposals will be reviewed first to ensure that they meet the Mandatory Submission Requirements of the RFP as addressed in Sections noted with an (M) or (ME). Any Proposal(s) not meeting the Mandatory Submission Requirements may be found non-responsive.

5.1.2 Evaluation Criteria

Technical Proposal:

Mandatory Submission Requirements Met Pass/Fail

Business Information (Section 7) 100 points

Organization and Staffing (Section 8) 160 points

Scope of Work (Section 9) 340 points

Cost Proposal:

Cost Proposal and Billing Procedure (Appendix A) 400 points

Total Points 1000 points

5.2 Technical Proposal

5.2.1 The Technical Proposal will be reviewed first on a “pass” or “fail” basis to determine compliance with those requirements listed in the RFP with an (M) or (ME). All Proposals which are determined by the Department, in its sole discretion, to be responsive in this regard will continue in the evaluation process outlined in this Section.

5.2.2 The Technical Proposal will be reviewed, evaluated, and scored by one (1) or more Technical Proposal Evaluation Committee(s).

5.2.3 The scores for the Technical Proposal will be normalized as follows: The Technical Proposal with the highest overall total technical score will receive a score of six hundred (600) points. Other Technical Proposals will be assigned a portion of the maximum score using the formula:

X raw score of Technical Proposal being evaluated highest raw technical score

5.3 Oral Presentations/Demonstrations 5.3.1 Oral demonstrations will not be conducted for this RFP.

5.3.2 The scores for the Oral Presentations/Demonstrations will be normalized as follows: The Oral Presentation/Demonstration with the highest raw score will receive all available Oral Presentation/Demonstration Points: Two hundred (200) points. Other Offerors will be assigned a portion of the maximum available Oral Presentation/Demonstration Points, using the formula:

X raw score of Oral Presentation/Demonstration being evaluated highest raw Oral Presentation/Demonstration score 5.4 Appendix A - Cost Proposal and Billing Procedure 5.4.1 The Appendix A - Cost Proposal and Billing Procedure will be reviewed first to determine if it meets the mandatory requirements of the RFP. All Proposals which are determined by the Department, in its sole discretion, to be responsive in this regard will continue in the evaluation process outlined in this Section.

5.4.2 The Appendix A - Cost Proposal and Billing Procedure will only be evaluated for Offerors who receive the top three (3) technical scores.

5.4.3 The scores for the Appendix A - Cost Proposal and Billing Procedure will be normalized as follows: The cost evaluation will be based on the total cost proposed for required services as itemized in Appendix A. The Proposal with the lowest Total Contract Amount For Year One (1) will receive a score of four hundred (400). Other Proposals will be assigned a portion of the maximum score using the formula:

X lowest Cost Proposal and Billing Procedure Cost Proposal and Billing Procedure being evaluated

5.5 Responsibility

Pursuant to IDAPA 38.05.01.081, the RFP Lead may, in the State’s sole discretion, conduct a review to determine if the apparent high point Offeror is responsible. As part of the responsibility review, the RFP Lead may:

5.5.1 Require the apparent high point Offeror to provide credit or financial reports to the satisfaction of the Department.

5.5.2 Require the apparent high point Offeror to provide a reference list and contact the Offeror’s references, which may include sending references a reference questionnaire.

5.5.3 Conduct other responsibility reviews at the discretion of the RFP Lead.

Failure to provide requested documentation may result in the Offeror being deemed non-responsible. Nothing herein shall prevent the State from using other means to determine Offeror’s responsibility.

5.6 Award

Award of Contract will be made to the responsive, responsible Offeror whose Proposal receives the highest number of total normalized points.

MANDATORY SUBMISSION REQUIREMENTS TC "6

MANDATORY SUBMISSION REQUIREMENTS" \f C \l "1" A complete response begins with the mandatory items identified in this list and the following Sections. NOTE: THIS CHECKLIST IS PROVIDED AS A COURTESY ONLY; OFFERORS ARE RESPONSIBLE FOR SUBMITTING ALL MANDATORY SECTIONS, ATTACHMENTS, SUBMITTAL ITEMS, ETC., REGARDLESS OF WHETHER THEY ARE IDENTIFIED IN THIS LIST.

(M) State Signature Page: Upload a completed, signed, Attachment 4 -- State Signature Page in the appropriate Question Section of IPRO.

(M) Cover Form: Upload a completed, signed, Attachment 5, Cover Form in the appropriate Question Section of IPRO

(M) Acknowledgement of Amendments: If the RFP is amended, the Offeror must acknowledge each amendment with a signature on the acknowledgement form provided with each amendment. Failure to return a signed copy of each amendment acknowledgement form with the Proposal may result in the Proposal being found non-responsive. See IDAPA 38.05.01.52. Upload a completed, signed, Acknowledgement of Amendments form in the appropriate Question Section of IPRO.

Section 7: Provide a response to all (E) (M) and (ME) Sections, and any other required submittal items.

Section 8: Provide a response to all (E) (M) and (ME) Sections, and any other required submittal items.

Section 9: Provide a response to all (E) (M) and (ME) Sections, and any other required submittal items.

(ME) Appendix A - Cost Proposal and Billing Procedure: Offerors are required to upload their Appendix A – Cost Proposal and Billing Procedure in the Question Section in IPRO in an Excel spreadsheet format.

Technical Proposal: Offerors are required to upload their Technical Proposal in the Question Section in IPRO.

Trade Secret Redactions: If applicable, the Offeror must upload a redacted copy of Technical Proposal and list of Trade Secret redactions, as detailed in Section 3.2.2.

Insurance: Review the required types and levels of insurance—these are mandatory requirements. If you do not already have the required types and levels of insurance, you are strongly encouraged to contact your insurance representative to find out if you will be able to obtain the required insurance. (The Offeror should not purchase additional insurance in reliance of being awarded a Contract). If you are awarded a Contract, failure to provide proof of the required insurance will be grounds for termination of the Contract. DO NOT SUBMIT WITH PROPOSAL.

Business Information TC "7 Business Information" \f C \l "1" 7.1 (ME) Business Profile

Provide a profile of your business including Offeror’s business history, description of current service area, and customer base. Provide your organizational chart, including detail of any relationships with parent and subsidiary organizations.

7.2

(E) Experience

Describe in detail your knowledge and experience in providing services similar to those required in this RFP. The Offeror must:

7.2.1 Provide specific data demonstrating previous success in providing care to individuals with DD, including those experiencing mental health, social, medical, and/or other difficulties.

7.3 Faith-based Organization

If you are a faith-based organization describe how you will:

7.3.1 Segregate Contract funds in a separate account if federal funds;

7.3.2 Serve all participants without regard to religion, religious belief, refusal to hold a religious belief, or refusal to actively participate in a religious practice;

7.3.3 Ensure that State-referred clients’ participation in religious activities, including worship, scripture study, prayer or proselytization, is only on a voluntary basis;

7.3.4 Notify participants of the religious nature of the organization, their right to be served without religious discrimination, their right not to take part in inherently religious activities, their right to request an alternative provider and the process for doing so;

7.3.5 Ensure that Contract funds are not expended on inherently religious activities; and

7.3.6 Comply with applicable terms of 42 CFR Parts 54 and 54a, and 45 CFR 260 and 1050.

Organization and Staffing TC "8 Organization and Staffing" \f C \l "1" Describe your qualifications to successfully complete the requirements of the RFP by providing a detailed response to the following:

8.1

(E) Staff Supervisor

Your response should demonstrate the extent to which you have the expertise to accomplish the Scope of Work.

Identify the person who will be the dedicated Staff Supervisor if Offeror is awarded the Contract. Provide a description of the proposed Staff Supervisor’s experience and qualifications. You may submit a resume in response to this section that fully demonstrates the required experience. The Staff Supervisor must:

8.1.1 Have a minimum of two (2) years’ full-time, supervised work experience providing direct services to adults with DD.

8.1.2 Have at least one (1) year of experience working with adults with DD implementing programs for maladaptive behaviors that include physical aggression and/or property destruction.

8.1.3 Experience or training in: supervision, dual diagnosis, positive psychology, applied behavior analysis. crisis de-escalation, trauma informed care, and common medical diagnosis associated with intellectual and developmental disability (IDD).

8.2

(E) Key Personnel and Qualifications

Your response should demonstrate the extent to which you have the expertise to accomplish the Scope of Work.

Provide a list of direct care staff to be used in the fulfillment of the Contract (in addition to the Staff Supervisor). Provide role descriptions, including requisite qualifications and experience of the person(s)/role(s) identified, as well as an explanation of how the person in that role will contribute to the project. Direct care staff providing supervision and support to participants must meet the mandatory requirements below. The Offeror must demonstrate the requirements have been met in the applicable staff resumes, by having the requirements as part of the job qualifications for future hires, and by having a plan for any staff not currently meeting the requirements to meet them prior to providing any direct care under the Contract resulting from this RFP. Proof of current and future staff meeting these requirements may be requested by the Department at any time during the course of the Contract:

8.2.1 Staff must have at least three (3) months’ experience working with adults with DD implementing programs for maladaptive behaviors that include physical aggression and/or property destruction.

8.2.2 Describe how you will ensure direct care staff are trained to meet needs of the DD/ID population commonly placed in crisis houses – include topics to train, frequency, hours for each topic, and any staff certifications.

8.2.3 Describe how emergency or crisis situations will be handled by staff and how supervisors will support staff in resolving issues, including methods of response, response time frames, and pertinent training and certifications. If additional staff response is part of the plan, include response times.

8.3 Subcontractors

If the Offeror utilizes any entity other than the entity submitting the Proposal to provide any of the services required by this RFP, the relationship between the two (2) entities is considered that of a contractor-subcontractor for the purpose of this Section, regardless of whether a relationship is based on an actual written Contract between the two (2).

8.3.1 If you intend to utilize subcontractors, describe the extent to which subcontractors will be used to comply with Contract requirements.

8.3.2 Include each position providing service and provide a detailed description of how the subcontractors are anticipated to be involved under the Contract (including requisite qualifications/experience).

8.3.3 If applicable, provide resumes for those subcontractors who will be managing and or directly providing services under the Contract.

8.3.4 Include a description of how the Offeror will ensure that all subcontractors and their employees will meet all requirements.

8.3.5 Offerors must disclose the location of the subcontractor’s business office and the location(s) of where the actual work will be performed.

8.3.6 If you do not intend to utilize subcontractors, provide a statement to that effect.

Note: The information provided for subcontractors, if any, will be evaluated as part of the Key Personnel and Qualifications section 8.2 above.

SCOPE OF WORK (SOW) TC "9

SCOPE OF WORK" \f C \l "1" All Sections of the SOW are required Contract services. Use this Proposal outline as part of your response to the RFP by restating each Section number and then providing your response. Keep in mind, the evaluators will be scoring your Proposal based on the methodologies proposed and the completeness of the response to each item listed below. Describe how you will meet each requirement marked (ME) Mandatory Evaluated and (E) Evaluated by describing, in detail, your organization’s qualification and experience (rather than simply restating the question or confirming compliance without additional supporting information); as well as how your organization plans to meet SOW requirements detailed in this RFP. The Proposal should address methodologies, pertinent timelines, personnel, activities, and other pertinent information in order to implement the SOW successfully to achieve full compliance with all tasks and deliverables. Offerors must identify any information or resources needed from the Department in order to perform any of the work. By providing a response to this Solicitation, you affirm you agree to and will comply with the following requirements.

I. General Requirements A. The Contractor must provide professional and timely emergency residential placement services to the Division of State Care Facilities (Department), Developmental Disability (DD) Crisis Prevention and Court Services (CPCS) Team in compliance with all relevant federal, state, county, city and Department laws, rules, and policies relevant to the services. The Contractor must:

1. Maintain certification and be in compliance with all applicable IDAPA 16.03.21 Rules Governing Standards for Residential Habilitation Agencies.

2. Pursue licensure under IDAPA 16.03.21 Adult Residential Care Facility. Successful licensure will be required within nine (9) months of the Contract effective date.

3. Comply with applicable Homeowner Association or equivalent covenants or rules applicable to the property.

4. Ensure all service provisions are delivered by persons who meet provider qualifications outlined in IDAPA 16.03.21 and provide evidence of licensure, certification, and any other applicable provider qualifications to the Department on request.

5. Maintain compliance with the Department's philosophy of least restrictive intervention.

6. Deliver services in accordance with a written Crisis Plan or Safety Plan developed through a coordinated effort by the Department and the Contractor.

7. Report to the Department immediately any critical incidents or any incident that has reasonable potential to negatively affect participant safety. The Department will provide contact information to the Contractor.

8. Report to the Department and Child/Adult Protection Authority any allegations or disclosure of abuse or neglect within twenty-four (24) hours. The Department will provide contact information to the Contractor.

9. Obtain a signed consent for release of information from the participant or their guardian in order to request any records deemed necessary.

B. The Contractor is responsible for disease prevention and maintenance of sanitary conditions in the home. Emergency placement services must be provided in a home that meets the following requirements:

1. Water Supply: The water supply for the home must be adequate, safe, and sanitary.

a. The home must use a public or municipal water supply or a Department-approved private water supply.

b. If water is from a private supply, water samples must be submitted to a private accredited laboratory or the Idaho Bureau of Laboratories for bacteriological examination at least annually or more frequently if deemed necessary by the Department. Copies of the laboratory reports must be kept on file at the home.

c. There must be enough water pressure to meet sanitary requirements at all times.

2. Sewage Disposal: The sewage disposal system must be in good working order. All sewage and liquid wastes must be discharged, collected, treated, and disposed of in a manner approved by the Department.

3. Nonmunicipal Sewage Disposal: For homes with nonmunicipal sewage disposal, at the time of the initial certification and at least every five (5) years thereafter, the home must provide proof that the septic tank has been pumped or that pumping was not necessary. In addition, at the time of initial certification:

a. The home must obtain a written statement from the local health district indicating that the sewage disposal system meets local requirements. The written statement must be kept on file at the home; or

b. If the local health district does not issue these written statements, the home must obtain a written statement to that effect from the health district. The written statement must be kept on file at the home.

4. Garbage and Refuse Disposal: The Contractor must provide:

a. Garbage containers outside of the home used for storage of garbage and refuse must be constructed of durable, non-absorbent materials and must not leak or absorb liquids. Containers must be provided with tight-fitting lids.

b. Garbage containers must be maintained in good repair. Sufficient containers must be available to hold all garbage and refuse which accumulates between periods of removal from the premises. Storage areas must be kept clean and sanitary.

5. Insect and Rodent Control: The home must be maintained free from infestations of insects, rodents, and other pests. Chemicals (pesticides) used in the control program must be selected, stored, and used safely.

a. The chemical must be selected on the basis of the pest involved and used only in the manner prescribed by the manufacturer; and

b. The home must take the necessary precautions to protect participants from obtaining toxic chemicals.

6. Yard: The yard surrounding the home must be safe and maintained. The backyard must also be fenced.

7. Linen-Laundry Facilities and Services: A clean washing machine and dryer must be provided for the proper and sanitary washing, including detergent and other necessary supplies, of linen and other washable goods.

8. Housekeeping and Maintenance: Sufficient housekeeping and maintenance must be provided to maintain the interior and exterior of the home in a clean, safe, and orderly manner.

a. Sleeping rooms must be thoroughly cleaned; including the bed, bedding, and furnishings before occupied by a new participant; and

b. Deodorizers must not be used to cover odors caused by poor housekeeping or unsanitary conditions.

9. Fire and Life Safety: Emergency placement homes must meet all applicable requirements of local and state codes concerning fire and life safety. Emergency placement services must be provided in a home that meets the following fire and life safety requirements:

a. The home must be structurally sound and equipped and maintained to ensure the safety of participants.

b. When natural or man-made hazards are present, suitable fences, guards, and railings must be provided to protect the participants according to their need for supervision as documented in their plan of service.

c. The premises of the emergency placement home must be kept free from the accumulation of weeds, trash, and rubbish.

d. Smoke detectors must be installed in sleeping rooms, hallways, on each level of the home, and as recommended by the local fire district.

e. Any locks installed on exit doors must be easily opened from the inside without the use of keys or any special knowledge.

f. Portable heating devices of any kind are prohibited.

g. Homes that use fuel-fired stoves must provide adequate railings or other approved protection designed to prevent participants from coming into contact with the stove surfaces.

h. Each participant's sleeping room must have a window that can be easily opened from the inside. The windowsill height must not be more than forty-four (44) inches from above the finished floor. Window openings must be at least twenty-two (22) inches in width and height.

i. Flammable or highly combustible materials must not be stored in the home.

j. Boilers, hot water heaters, and unfired pressure vessels must be equipped with automatic pressure relief valves.

k. Portable fire extinguishers must be mounted throughout the home according to the configuration of the home. Location of fire extinguishers is subject to Department approval. All extinguishers must be at least five (5) pound multipurpose ABC type.

l. Electrical installations and equipment must comply with the applicable local and state electrical codes.

m. Solid fuel heating devices must be approved by the local building/heating/venting/air conditioning board. Openings in all solid fuel heating devices must have a door constructed of heat-tempered glass or other approved material.

n. Exits must be free from obstruction.

o. Doorways in the path of travel to an exit and all exit doorways must be at least twenty-eight (28) inches wide.

p. The door into each bathroom must unlock from the outside in case of an emergency.

q. Smoking is a fire hazard. The home may choose to allow or not allow smoking. If the home chooses to allow smoking, it must reduce the risk of fire by prohibiting:

i. Smoking in any area where flammable liquids, gases, or oxidizers are in use or stored;

ii. Participants from smoking in bed; and

iii. Unsupervised smoking by participants unless unsupervised smoking is allowed in the plan of service.

r. Emergency Preparedness: Each emergency placement home must develop and implement a plan for emergencies including evacuation of the home. The emergency plan must be reviewed with participants upon admission and at least every three (3) months thereafter. This review must be documented in each participant's individual file.

s. Fire Drills: Homes must conduct and document fire drills at least quarterly. Participants who are physically unable to exit unassisted are exempt from physical participation in the drill if the provider has an effective evacuation plan for such participants and discusses the plan with the participant at the time of the drill.

t. Report of Fire: Any participant injuries sustained in a fire must be reported to the Department within seventy-two (72) hours from the time of occurrence. A separate report on each fire incident occurring within the home must be submitted to the Department within thirty (30) calendar days of the occurrence. The report must include date of incident, origin, extent of damage, how the fire was extinguished, and injuries, if any.

10. Maintenance of Equipment: The Contractor must ensure all home equipment is properly maintained, including but not limited to:

a. The smoke detectors must be tested at least monthly, and a written record of the test results maintained on file.

b. Portable fire extinguishers must be serviced annually by an outside servicing agency. Fire extinguishers purchased in the last twelve (12) months are exempt from annual service if the home has a dated receipt on file. All portable fire extinguishers must be examined at least quarterly to determine if maintenance is needed.

c. Fuel-fired heating systems must be inspected, serviced, and approved at least annually by person(s) in the business of servicing these systems. The inspection records must be maintained on file in the home.

11. Emergency placement service must be provided in a home where home construction and physical home standards meet the following requirements:

a. Any residence used as emergency placement home must be suitable for that use. Emergency placement homes must only be located in buildings intended for residential use.

b. Remodeling or additions to homes must be consistent with residential use of the property and must conform to local building standards including obtaining building permits as required by the local jurisdiction. Remodeling that is not consistent with the general practice of the neighborhood is not permitted. Examples of remodeling that is not permitted may include converting garages to bedrooms or constructing large buildings which overwhelm the lot.

c. All homes are subject to Department approval.

d. Walls and floors must withstand frequent cleaning. Walls in sleeping rooms must extend from floor to ceiling.

12. Telephone: Each emergency placement home must:

a. Contain a landline telephone in the home that is accessible to all participants.

b. Have adequate privacy while using the telephone.

c. Be immediately available in case of an emergency.

d. Post emergency numbers near the telephone.

13. Toilet Facilities and Bathrooms: Each emergency placement home must:

a. Contain at least one (1) flush toilet, one (1) tub or shower, and one (1) lavatory with a mirror;

b. Be separated from all rooms by solid walls or partitions;

c. Have either a window that is easily opened or forced ventilation to the outside;

d. Be connected to hot and cold running water; and

e. Not require a participant to pass through another sleeping room to reach the toilet or bath.

14. Accessibility for Residents with Physical and Sensory Impairments: Homes choosing to provide services to participants who have difficulty with mobility or who have sensory impairments must ensure the physical environment meets the needs of the participant and maximizes independent mobility and use of appliances, bathroom facilities, and living areas. The home must provide necessary accommodations as described below according to the individual participant's needs:

a. A ramp that complies with the Americans with Disabilities Act Accessibility Guideline (ADAAG) 4.8.

b. Bathrooms and doorways are large enough to allow easy passage of a wheelchair and that comply with the ADAAG 4.13.

c. Toilet facilities that comply with the ADAAG 4.16 and 4.23.

d. Sinks that comply with the ADAAG 4.24.

e. Grab bars in participant toilet facilities and bathrooms that comply with the ADAAG 4.26.

f. Bathtubs and shower stalls that comply with the ADAAG 4.20 and 4.21.

g. Non-retractable faucet handles that comply with the ADAAG 4.19 and 4.27. Self-closing valves are not allowed.

h. Suitable handrails on both sides of all stairways leading into and out of the home that comply with the ADAAG 4.9.4.

15. Storage Areas: Adequate storage must be provided in addition to the required storage in participant sleeping rooms.

16. Lighting: Adequate lighting must be provided in all participants’ sleeping rooms and any other rooms accessed by the participant.

17. Ventilation: The home must be well ventilated, and the provider must take precautions to prevent offensive odors.

18. Heating: The temperature in the emergency placement home must be maintained at seventy degrees Fahrenheit (70°F) or more during waking hours when participants are at home and sixty-five degrees Fahrenheit (65°F) or more during sleeping hours or as defined in the plan of service. Wood stoves must not be the primary source of heat and the thermostat for the primary source of heat must be remotely located away from the wood stove.

19. Plumbing: All plumbing in the home must comply with local and state codes. All plumbing fixtures must be easily cleanable and maintained in good repair.

20. Resident Sleeping Rooms: The participant's sleeping room must not be in an attic, stairway, hall, or any room commonly used for other than bedroom purposes. The participant's sleeping room may be in a basement only if the following conditions are met:

a. The window must not open into a window well that cannot be exited. All other fire and life safety requirements for windows must be met;

b. The basement must have floors, ceilings, and walls which are finished to the same degree as the rest of the home. The sleeping room must meet all other requirements of these rules;

c. The participant must be assessed through the plan of service to be capable of evacuating from the basement without assistance in an emergency;

d. Walls must run from floor to ceiling and doors must be solid;

e. The participant must not occupy the same sleeping room as the provider.

f. The participant must not occupy the same sleeping room as the provider's family unless the participant is also a family member.

g. Ceiling heights in sleeping rooms must be at least seven feet six inches (7'6");

h. Sleeping rooms must have closets equipped with doors. Closet space shared by two (2) participants must have a substantial divider separating each participant's space. Free-standing closets must be deducted from the square footage in the sleeping room; and

i. Sleeping rooms must have at least one hundred (100) square feet of floor space in a one (1) person sleeping room and at least one hundred sixty (160) square feet of floor space in a two (2) person sleeping room. Participants of different genders must not share a room.

21. Manufactured Homes and Modular Buildings: Idaho Division of Building Safety (IBDS) approved modular buildings, or U.S. Department of Housing and Urban Development (HUD) approved buildings may be approved for use as an emergency placement home when the home meets the following requirements:

a. The manufactured or modular home meets the requirements of HUD or IBDS requirements in accordance with state and federal regulations as of the date of manufacture.

b. The home meets the adopted standards and requirements of the local jurisdiction in which the home is located.

c. Recreational vehicles, commercial coaches, unregulated or unapproved modifications or additions to approved manufactured housing or modular buildings; and manufactured housing constructed prior to June 15, 1976, are prohibited for use as an emergency placement home without Department assessment and approval.

d. A manufactured home approved for use as an emergency placement home before July 1, 2001, may continue to be certified when evaluated on a case-by-case basis.

e. The emergency placement home must comply with the following site requirements:

i. The home must be in a lawfully constituted fire district;

ii. The home must be served by an all-weather road kept open to motor vehicles at all times of the year;

iii. The home must be accessible to emergency medical services within thirty (30) minutes driving time; and

iv. The home must be accessible within thirty (30) minutes driving time to necessary social, medical, and rehabilitation services.

II. (E) Short term Emergency DD Residential Placement Services Describe your experience providing the services as described in this section:

A. The Contractor must:

1. Ensure services are in a community residential home (facility) that meets all the physical home requirements outlined in the General Requirements section of the Scope of Work.

2. Ensure services are provided to individuals with a DD upon referral from the Department.

3. Ensure residential placement services meet the needs of individuals with a DD.

4. Provide sufficient staffing and supervision to ensure a safe and effective placement.

5. Collaboratively work with the Department to ensure the needs of the participant are met.

6. Ensure staff assigned to work with the participants have general and participant specific training sufficient to meet the needs of the participant. All staff must at a minimum receive twelve (12) hours annual training in: dual diagnosis, positive psych, applied behavior analysis, crisis de-escalation, trauma informed care, and common medical diagnosis associated IDD from a third-party entity that offers a certificate of completion. This training may be completed after staff start working in the crisis house and must be completed at a rate of at least one (1) hour of training per month.

7. Ensure no minors, other vulnerable adults, or other participants receive services in the emergency placement home, unless otherwise determined by Department staff. All participants of the crisis beds will be referrals from the Department.

8. Ensure the ability to provide a two-to-one (2:1) staff to participant ratio as needed based on participant need and safety plan requirements.

9. Ensure placement and sufficient staff are available within twenty-four (24) hours of notification from the Department.

10. Provide food and lodging as part of the emergency placement.

11. Provide basic hygiene supplies to clients upon admission when the client lacks such supplies.