06252012 SoW Kiosks.pdf

Page 1 of 4 06252012 SoW Kiosks.doc

Statement of Work (SOW) Floor Standing Kiosks

1. BACKGROUND:

The Yuma Sector was required to implement VMIS (Vehicle Management Information Systems) for labor tracking purposes. It was the determined that to better facilitate this requirement kiosks at each mechanics bay would provide a better way of tracking each mechanics labor.

2. SCOPE:

The kiosk’s requires OEM specifications. The service warranty shall extend out for at least 1 year (hardware). Each kiosk must come equipped with the following items:

Thin Keyboard Model Free Standing Kiosk with Full Metal Enclosure, 19'' SAW Touchscreen Monitor (1280x1024), Remote Control, Power Strip and Wiring Harness, 2–3.0 Watt Internal Powered Speakers, Powder Coating Finish, color-matched, powder coated steel accent blades and a 1 Year return-to-depot Warranty, No PC.

Stainless Steel Keyboard/Trackball: Standard Black TB (This keyboard does not include CTRL, ALT or DEL keys for security reasons)

19" SAW Touchscreen with Bezel includes interface USB Cable, Controller, and Software Driver

Powder Coating Color Dark Blue

3. APPLICABLE DOCUMENTS:

Federal Acquisition Regulation

4. SPECIFIC TASKS:

The vendor will provide 15 each kiosks with the following specifications:

• 19” SAW Touchscreen Display (1280 x 1024 - Native Resolution)

• Powder-Coated Steel Side Accent Blades

• Large Access Doors with Tubular Locks/Keys

• Tempered Glass Display Overlay (Certain UI Options Only)

• Cooling Fan

• Industrial Power Strip

• 3.0 Watt Speakers / 8 Ohm Impedance

• Precision-Cut, Durable, 16-Gauge-Steel Enclosure

• Full Interior MIG Welds / Brackets & Mounts to support CPU installation inside kiosk

• Cardinal Industrial Powder Coat Finish or equivalent

Dimensions:

54.7” Tall (1,390 mm)

• 18.7” Wide (475 mm)

• 18.0” Deep (457 mm)

Floor Standing Kiosks PR 20068331 Statement of Work

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Accessibility Requirements (Section 508) Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires that when Federal agencies develop, procure, maintain, or use electronic and information technology (EIT), they must ensure that it is accessible to people with disabilities. Federal employees and members of the public who have disabilities must have equal access to and use of information and data that is comparable to that enjoyed by non-disabled Federal employees and members of the public.

All EIT deliverables within this work statement shall comply with the applicable technical and functional performance criteria of Section 508 unless exempt. Specifically, the following applicable EIT accessibility standards have been identified:

Section 508 Applicable EIT Accessibility Standards 36 CFR 1194.21 Software Applications and Operating Systems, applies to all EIT software applications and operating systems procured or developed under this work statement including but not limited to GOTS and COTS software. In addition, this standard is to be applied to Web-based applications when needed to fulfill the functional performance criteria. This standard also applies to some Web based applications as described within 36 CFR 1194.22.

36 CFR 1194.22 Web-based Intranet and Internet Information and Applications, applies to all Web-based deliverables, including documentation and reports procured or developed under this work statement. When any Web application uses a dynamic (non-static) interface, embeds custom user control(s), embeds video or multimedia, uses proprietary or technical approaches such as, but not limited to, Flash or Asynchronous Javascript and XML (AJAX) then 1194.21 Software standards also apply to fulfill functional performance criteria.

36 CFR 1194.25 Self Contained, Closed Products, applies to all EIT products such as printers, copiers, fax machines, kiosks, etc. that are procured or developed under this work statement.

36 CFR 1194.31 Functional Performance Criteria, applies to all EIT deliverables regardless of delivery method. All EIT deliverable shall use technical standards, regardless of technology, to fulfill the functional performance criteria.

36 CFR 1194.41 Information Documentation and Support, applies to all documents, reports, as well as help and support services. To ensure that documents and reports fulfill the required 1194.31 Functional Performance Criteria, they shall comply with the technical standard associated with Web-based Intranet and Internet Information and Applications at a minimum. In addition, any help or support provided in this work statement that offer telephone support, such as, but not limited to, a help desk shall have the ability to transmit and receive messages using TTY.

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Section 508 Applicable Exceptions Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the COTR and determination will be made in accordance with DHS MD

4010.2. DHS has identified the following exceptions that may apply: 36 CFR 1194.3(b) Incidental to Contract, all EIT that is exclusively owned and used by the contractor to fulfill this work statement does not require compliance with Section 508. This exception does not apply to any EIT deliverable, service or item that will be used by any Federal employee(s) or member(s) of the public. This exception only applies to those contractors assigned to fulfill the obligations of this work statement and for the purposes of this requirement, are not considered members of the public.

Section 508 Compliance Requirements 36 CFR 1194.2(b) (COTS/GOTS products), When procuring a product, each agency shall procure products which comply with the provisions in this part when such products are available in the commercial marketplace or when such products are developed in response to a Government solicitation. Agencies cannot claim a product as a whole is not commercially available because no product in the marketplace meets all the standards. If products are commercially available that meet some but not all of the standards, the agency must procure the product that best meets the standards. When applying this standard, all procurements of EIT shall have documentation of market research that identify a list of products or services that first meet the agency business needs, and from that list of products or services, an analysis that the selected product met more of the accessibility requirements than the non-selected products as required by FAR 39.2. Any selection of a product or service that meets less accessibility standards due to a significant difficulty or expense shall only be permitted under an undue burden claim and requires authorization from the DHS Office of Accessible Systems and Technology (OAST) in accordance with DHS MD 4010.2.

5. DELIVERABLES AND DELIVERY SCHEDULE:

The kiosks will be delivered to 4035 S Ave A Yuma, AZ 85365

6. GOVERNMENT-FURNISHED EQUIPMENT AND INFORMATION:

A forklift can be provided to assist in unloading at time of delivery.

7. PERIOD OF PERFORMANCE:

The kiosks shall be delivered no later then 90 days from time of order.

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8. SPECIAL CONSIDERATIONS:

8.1 Changes to the SOW

No changes to this SOW or cost increases shall be incurred without written prior approval of the Contracting Officer. Any changes or cost increases will not take effect until the Contracting Officer executes a written modification.

8.2 Travel

Travel is not required to support the tasks identified in this SOW.

8.3 Points of Contact

All contract questions and concerns shall be directed to the point of contact as designated below. The Contracting Officer is the only individual with the authority to amend this contract.

Program POC:

Paul Maytum, Yuma Sector Program Fleet Manager Yuma Sector Garage Facility

4035 S. Ave. A Yuma AZ, 85365 928-341-6630 928-341-6640

Technical POC:

Bryan King, Yuma Fleet Supervisor Yuma Sector Garage Facility

4035 S. Ave. A Yuma AZ, 85365

928-341-6634 928-341-6640

BPA Contract Specialist (CS):

Kirk Hunt Office of Administration, Border Enforcement Contracts Division Phone: 520-407-2811 Email: kirk.hunt@dhs.gov

BPA Contracting Officer (CO):

Frank S. Duarte Office of Administration, Border Enforcement Contracts Division Phone: 520-407-2812 Email: frank.s.duarte@dhs.gov