ITS53SysAdminEHS-FY14006QUINCYREPOST2ServerSupportQuincy006repost2Johnson.doc

Specifications for ITS53 Staff Augmentation Posting

[Document Number]: ITS53_SysAdmin-EHS-FY14-006-QUINCY_REPOST2 [System Administrator] New Posting

X Re-Posting: No suitable resumes received, reposted with no changes (please do not resubmit resumes)

__ Reposted with skill set edits

__ Reposted with different title, higher maximum rate

General Requirements:

CORI requirements: _X_MUST BE COMPLETED

__ Other (including special requirements):

Interview requirements: __x in person

__ Other:

Total number of positions sought: _1_ Maximum acceptable hourly rate: $_60 May be filled PRIOR TO CLOSE DATE: _x_Yes __No Additional Resume Submission Specifications and Requirements:

· Maximum number of resumes per ITS53 Vendors: _4_

· Resumes must be emailed to: EOHHS-ITContractorResumes@MassMail.State.MA.US

· The subject line of the email must read: ITS53_SysAdmin-EHS-FY14-006-QUINCY_REPOST2

· No phone calls please – email questions to: ___ kara.banderier@state.ma.us

· Indicate on resume if candidate is presently working for another State Agency or has worked for another State Agency within the past 12 months (if so, indicate State Agency name)

· Include candidate Pay Rate in the email that accompanies the resume

· Rates are all-inclusive (travel and any additional expenses are included in the rate)

· Exclusive right to represent

· Third party status

· DO NOT SEND PEOPLE WHO HAVE BEEN SUBMITTED IN THE PAST –

· Please be sure candidates are aware there is Help Desk assistance involved - must be flexible

Worksite Address: 100 Hancock Street Contract Length: June 30, 2014 Project(s) Duration: end of project Hours per Week: 40 Submission Deadline: Thursday, February 20th, 2014.

Other Schedule Related:

Rate Card Title from the Rate Card posted on Comm-PASS: System Administrator Position Summary:

· Responsible for Customer/User satisfaction as it relates to IT services and support.

· Performs tasks associated with managing, prioritizing, and resolving Help Desk tickets.

· Maintains the IT inventory database as applicable

· Assess, debug and resolve technical problems associated with desktops / servers and system peripherals.

· Performs all duties in a respectful and professional manner.

· Performs all duties in accordance with EOHHS policies and procedures.

· Performs all business administrative duties in a timely and accurate fashion.

· Coordinate site visits with service providers.

· Performs troubleshooting and resolving Network and Infrastructure issues as required.

· Performs backup and restore process as required

· Monitors and Maintains the health and integrity of the network

· Ensure compliance with system security and network policies

· Maintain an organized and safe work environment

· Participate in meetings as required

· Responsible to perform related duties as required.

· Knowledge of hardware / Microsoft Desktop & Server operating systems through current version

· Experience supporting MS Office Suite

· Experience working with Active directory

· Knowledge of and experience with the Local Area Networks (physical and logical).

· Knowledge of capabilities and limitations of computer hardware, Servers, PCs, Laptops, Printers & Peripherals.

· Ability to communicate professionally both verbally and written with peers and management

· Ability to follow oral and written instructions.

· Valid driver’s license and access to a vehicle