II_1 RFQ 2032H5-20-R-00039 TCJA Modeling.pdf

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PART I

Request for Quotation 2032H5-20-R-00039, LB&I International Tax Modeling Tool

CLINs/Line Items

CLIN FSC DESCRIPTION QTY UNIT UNIT

PRICE

TOTAL

VALUE

0001 D399 Task 1 – Orientation Briefing (Base Period) 50 Hours

0002 D399 Task 2 – Customization and implementation

Planning (Base Period)

500 Hours

0003 D399 Task 3 – Delivery, demonstration, and training of users of modeling tool (Base Period)

200 Hours

0004 D399 Task 4 – Monthly status reports, executive briefings (Base Period)

50 Hours

0005 D399 Users Licenses (Base Period) 50 Each

0006 D399 Travel – Not to Exceed (Base Period) 2 Each $3,000.00 $6,000.00

1001 D399 Task 2 – Customization and implementation

Planning (Option Period 1)

200 Hours

1002 D399 Task 3 – Delivery, demonstration, and training of users of modeling tool (Option Period 1)

200 Hours

1003 D399 Task 4 – Monthly status reports, executive briefings (Option Period 1)

50 Each

1004 D399 Users Licenses (Option Period 1) 150 Each

1005 D399 Travel – Not to Exceed (Option Period 1) 2 Each $3,000.00 $6,000.00

2001 D399 Task 2 – Customization and implementation

Planning (Option Period 2)

200 Hours

2002 D399 Task 3 – Delivery, demonstration, and training of users of modeling tool (Option Period 2)

200 Hours

2003 D399 Task 4 – Monthly status reports, executive briefings (Option Period 2)

50 Each

2004 D399 Users Licenses (Option Period 2) 150 Each

2005 D399 Travel – Not to Exceed (Option Period 2) 2 Each $3,000.00 $6,000.00

WORK SPECIFICATIONS

Performance Work Statement (PWS)

LB&I International Tax Modeling Tool

Introduction/Overview

The Internal Revenue Service (IRS) Large Business and International (LB&I) division, Cross

Border Activities (CBA) Practice Area, needs contractor support to provide and assist with implementing a commercial off the shelf (COTS) software tool that would enable employees to perform scenario modeling of U.S. international tax provisions, including provisions of the

Tax Cuts & Jobs Act (TCJA). This assistance would include training and consulting with

IRS employees on how to use the tool and maximize its effectiveness in interacting with existing IRS databases and IT systems.

Background

CBA is the practice area within the Large Business & International Division of the IRS which has service-wide responsibility for the administration of many of the international inbound and outbound cross-border business tax provisions, including new regimes under the TCJA. CBA needs a tool to assist revenue agents in the field with calculating the ultimate impacts of different potential adjustments on overall tax liability and comparing what-if scenarios to understand how taxpayers might undertake tax planning to manage their U.S. tax liability over time.

Objectives

The Internal Revenue Service (IRS) Large Business and International (LB&I) division objective of this requirement is to obtain (i) a software tool for modeling scenarios reflecting the effects and interactions of international tax provisions on the overall liability of a taxpayer, (ii) assistance with integrating the tool into existing IRS systems and technology, and (iii) assistance with training IRS users and establishing internal IRS procedures for use of the tool.

Scope

The contractor shall provide support across various functional areas. This support includes:

• Providing access to an international tax modeling tool with the specifications listed at

Appendix A.

• Development of processes to address the project life cycle

• Technical troubleshooting

• Systems security

• Training for IRS employees to utilize the tool

• Documenting the operation of the tool and procedures for IRS usage of the tool

Knowledge, Skills, and Ability

The Contractor shall have the knowledge, skills, and ability to plan and execute work in the following areas:

• Strategy Planning and Implementation

• Large-Scale Program Implementation

• US Tax Code, especially pre- and post-TCJA international provisions, e.g., BEAT, FDII, GILTI, 163(j), 965, Foreign Tax Credits

• Training and Development

• Project Management Methodologies

• Production, Development, and Test Environments

• IT System Development, Modernization, Enhancement, and Operation & Maintenance

• Technology Integration & Implementation

• Operational Program Integration with IT and Business Operating Divisions

• Performance Management Design and Implementation

• LB&I Data Science and Data Product Management

• Tax Administration

Tasks

The Contractor shall perform the below tasks.

Task 1 - Orientation Briefing

The Contractor shall provide the following management, program, and technical support services and products:

• Conduct an Orientation Briefing at the Government's facility, or by conference call if both parties agree. Both parties shall agree upon the date and time. The Briefing shall introduce key task participants, explain their roles, discuss background investigation requirements, review communication ground rules, and assure a common understanding of task requirements

• Deliver an Orientation Briefing Package that includes the slides/handouts presented;

meeting minutes including names of meeting participants; and a list of key Contractor and IRS Program Office personnel identifying their name, role, telephone number, and address (physical and e-mail).

• The Contractor delivers the Quality Control Plan to the COR within 20 business days after the Orientation Briefing.

Desired outcomes:

The objective of the briefing is to initiate the communication process between the Government and Contractor by introducing key task order participants, explaining their roles, reviewing communication ground rules, and assuring a common understanding of task order requirements and objectives and expectations. The Contractor delivers the required Orientation Briefing materials to the COR within 7 business days after the Briefing. The Contractor delivers the

Quality Control Plan to the COR within 20 business days after the Orientation Briefing.

Task 2- Customization and Implementation Planning

The Contractor shall perform the below tasks.

• Identify any customizations needed to the Contractor’s existing COTS software the tool to meet IRS specifications and IRS IT system compatibility needs. This customization should not entail major rework of the Contractor’s COTS software product but instead be minimal customization.

• Provide the IRS with an information request for items needed in order to complete the customization plan.

• Modify the COTS software tool to meet IRS specifications and perform testing to verify.

• Provide a plan for training and rolling out the COTS software tool to agents.

The objective of the task is to modify the existing COTS software in order to customize it for the

IRS specifications and develop a plan for rolling out the tool and training agents. The IRS will provide information requested by the Contractor required in order to complete this task

Task 3 – Delivery, demonstration, and training of users of COTS software modeling tool

The Contractor shall provide access to a modeling software tool and management, program, and technical support services. Delivery, demonstration, and training of users of the modeling software tool

• Delivery of tool and provision of user access to the required number of users

• Demonstration of the modeling tool’s operations and international tax calculations

• Demonstration of specific technical issues or provision interactions

• Variability in inputs and saving scenarios

• Actual versus hypothetical data inputs, e.g. interactions with IRS systems

• Answer ongoing questions and provide as-needed training/assistance

• Training of IRS “super-users” that could provide support internally

• Maintain Group Activity Tracking/Dashboard

The software tool will allow IRS examiners to more efficiently conduct examinations by focusing their information requests and issue development on the most material compliance issues, which will reduce the amount of time that taxpayers will be required to spend on

IRS examinations. The tool must be capable of modeling the various types of taxpayers in the LB&I taxpayer population. The model would allow revenue agents to run hypothetical computations so that they can efficiently understand how changing certain items of income, deductions, and credits will affect the taxpayer’s ultimate liability.

Task 4 –Status reporting

The Contractor shall provide a Monthly Status Report containing the following:

• Summary section or tab including report period, contractor name, contract number, contract year, total cost of the contract year, portion of cost not yet invoiced as a dollar amount and percentage of the total contract year cost, and remaining months to contract year completion

• Separate sections or tabs for each technical task including total cost of the task, portion of cost not yet invoiced as a dollar amount and percentage of the total task cost, remaining months to task completion, work accomplished for the period, issues/problems outstanding, and work planned for the next month.

• The Contractor shall provide a Monthly Executive Briefing discussing the o work accomplished for the period, issues/problems outstanding, and work o planned for the next month.

• The contractor shall hold Bi-Weekly Status Discussions with the IRS Project

Manager.

Desired Outcomes:

The contractor shall provide all status reports which includes the Monthly Status Report and

Monthly Executive Briefing as agreed within the specified timeframes.

Training and Technical Support

The contractor shall provide ongoing training to the users for the COTS software tool.

This training may be conducted virtually or in-person per the request of the Service. The contractor shall also provide phone-based live technical support for the tool. The technical support should be available 7 days a week.

Estimates for Tasks

The Service requires the following number of users for the base year and option years.

Base Year- 50 users Licenses

Option Year 1: 150 users Licenses

Option Year 2 150 Users Licenses

The Government estimates the following labor hours below will be expended for this effort.

Note: This information is based on estimates. Offerors shall propose their own hours for this requirement

Deliverables

All “days” are calendar days. “TBD” = To be negotiated

Task 1 – Orientation [Base Year]

Deliverable Due Date Format Deliver to

Orientation Briefing

Orientation Briefing

Package

Quality Control Plan

Within 14 days after award

7 days after Orientation

Briefing

20 days after Orientation

Briefing

Microsoft Word, electronic copy

COR and PM

Task 2 – Customization and implementation

Planning

Format Deliver to

Deliverable Due Date

List of Customization

Changes

30 days after Orientation

Microsoft Word, Base

Year

Option

Period

Option

Period

Period 1 2

Number of Users 50 (NTE) 150 (NTE) 150 (NTE)

Task 1, Orientation

Briefing (BY ONLY) 50 0 0

Task 2 500 200 200

Task 3 200 200 200

Task 4 50 50 50

TOTAL 800 450 450

List of information items needed from IRS in order to execute customization

Rollout Plan

Training Delivery Plan

Task 3 – Delivery, demonstration, and training of users of modeling tool

Format Deliver to

Deliverable Due Date

Access to Modeling

Tool

Documentation and

Training Materials

90 days after orientation briefing.

90 days after orientation briefing.

Software

Electronic version

IRS employees per request from COR or

PM

Task 4 –Status Reporting

Deliverable Due Date Format Deliver to

Monthly status reports, executive briefings

Status Meetings with

Project Manager

Status Meetings with

COR

30 days after award, at least monthly thereafter and as agreed

Bi-Weekly after orientation briefing and as needed

Monthly after orientation briefing and as needed

Performance Requirements Summary

• Alignment with IRS Vision, Strategic Plan Goals and LB&I High Level Action Plans

• Agile and responsive to the emerging needs of the Service and whose LB&I needs which can sometimes be difficult to anticipate with any reasonable certainty

• Flexibility to define the contractor’s roles and responsibilities; daily, if necessary, to make sure the right effort is applied to the right tasks

• Agreement on the properties of the delivered work that are necessary to make the results acceptable and against which the work will be assessed

• The contractor has a clear understanding of the outcomes (quantity, quality and timing of) that will satisfy the customer; provides adequate staffing, consistent continuity of team resources and consistent continuity of thought leaders.

Performance Monitoring Methods

The Contractor and Government will monitor contract performance in accordance with the

Quality Assurance Surveillance Plan (QASP).

The Government will also monitor performance by:

• Monthly Status Reports

• Monthly Executive Briefings

• Bi-Weekly/Monthly Status Discussions

Incentives and Disincentives

If the performance of most requirements is exceeded, the contractor will receive an excellent performance rating at the end of the period of performance. If the performance of most requirements is not met, the contractor will be required to remedy the performance or will receive a negative rating at the end of the period of performance.

Place of Performance

The Contractors shall perform all work at the Contractor’s site unless an in-person meeting is requested by the Government.

Period of Performance

The period of performance will be for one base period, 2 option periods. as follows:

Base Period: September 30, 2020 through September 29, 2021

Option Period 1: September 30, 2021 through September 29, 2022

Option Period 2: September 30, 2022 through September 29, 2023

Contract Type: Firm Fixed Price

Government-Furnished Property (GFP)

GFP will not be issued in connection with this requirement.

GOVERNMENT-FURNISHED INFORMATION

GFI (to include manuals, notes, memos, instruction materials and other information) may be provided in the performance of this award.

INFORMATION ITEMS

Project descriptions

Access to program documentation on IRS SharePoint sites

Current task work papers

Program briefing materials

Program strategy materials

At the end of this task award, disposition of GFI shall be in accordance with FAR 52.245.5.

Travel

Local travel will not be reimbursed. The Contractor shall perform non-local travel only after obtaining advance authorization from the COR. Non-Local Travel and will have a separate line item for each Task. The CLIN cost will be a “not-to-exceed” amount and will be reimbursed at actual cost in accordance with the limitations set forth in FAR 31.205-46.

The following is an estimate of travel costs associated with the performance of all tasks that may be issued under this PWS under two separate CLINS:

Base

Option

Period

Option

Period

Period 1 2

Travel for 2 in-person training meetings

$6000 $6000 $6000

The Contractor shall provide a travel voucher statement for all local travel and nonlocal travel. The voucher shall ensure verification of costs incurred for local travel under the contract is both allowable and reasonable and in accordance with the regulation FAR

31.205.46. The Contractor shall attach the voucher and receipts to the monthly invoice.

http://www.arnet.gov/far/current/html/52_245.html#wp1149924

Appendix A

Tax Cuts & Jobs Act (TCJA) International Modeling Tool Functional Specification Requirements Document

Purpose/Background

Users: Cross-border Activities Agents

Concurrent users: Single user at a time. Desktop and/or cloud based

Number of taxpayers per calculation: one

Number of years to analyze per taxpayer: multiple, with carryforwards/carrybacks

System Compatibility: The tool should be compatible with IRS systems and allow for tax return data in IRS systems to be uploaded.

Data Protection: The tool should ensure that taxpayers’ identity and tax return information is protected under IRC 6103 guidelines.

Type of calculations: U.S. international provisions calculations and interaction with relevant domestic provisions in U.S. tax liability calculation

International calculations

• Section 965 –multiyear analysis tool with carrybacks and carryforwards into 965 inclusion years

• CFC Income:

– Subpart F and GILTI

– High Tax Exception

– Allocation and Apportionment (A&A) of expenses

– Foreign taxes accrued, tracking foreign tax attributes

– 905(c)

• Tracking of hybrid deduction accounts

• Earnings & Profits calculations

– 959 accounts

– Pre-TCJA Tax pools

• Section 250 deduction

– GILTI

– FDII

• 245A

• 163(j)

• BEAT, including deduction waiver

• FTC – including carryovers, OFLs, ODLs, SLLs, Allocation & Apportionment (A&A) modeling. GILTI FSI adjustment for PTEP distributions. Haircut 965 PTEP

– 901 adjustments

– 905(c) adjustments

• Section 986(c)

• Section 987 calculations

• Branch loss recapture rules

– DCL rules application

– Section 91 (367)

– 1.987-12 regulations

Data sources:

• Input/bridging capabilities

• Data in digitized format: XML files, data outputs to taxpayer case files, ability to do manual import of other key attributes not available in electronic format in IRS environment.

• Import (csv, excel, XML)

• Manual input

Domestic attributes: Data inputs should be geared to the tax attributes necessary for the analysis of the provisions outlined. This may include US calculation attributes such as NOLs, GBCs, charitable deductions, AMT carryforwards, and taxable income limitations.

International attributes:

• Sourcing and A&A attributes and keys

• E&P and key E&P adjustments, PTEP, Basis, 245A accounts

• 987 attributes/pools, deferred losses

• Foreign taxes accrued and carryovers

• ODLs/OFLs/SLLs

• BEAT waivers

• Deferred items (e.g., DITs in US return, 987 losses, etc., 952(c), 267)

PWS Attachment 1

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

LB&I International Tax Modeling Tool

TABLE OF CONTENTS

1 INTRODUCTION

1.1 Purpose

1.2 Performance Management Approach

1.3 Performance Management Strategy

2 ROLES AND RESPONSIBILITIES

2.1 The Contracting Officer (CO)

2.2 The Contracting Officer’s Representative (COR)

3 IDENTIFICATION OF REQUIRED PERFORMANCE STANDARDS/QUALITY LEVELS . 18

4 METHODOLOGIES TO MONITOR PERFORMANCE

4.1 Surveillance Techniques

4.2 Customer Feedback

4.3 Acceptable Quality Levels

5 QUALITY ASSURANCE DOCUMENTATION

5.1 The Performance Management Feedback Loop

5.2 Monitoring Forms

6 ANALYSIS OF QUALITY ASSURANCE ASSESSMENT

6.1 Determining Performance

6.2 Reporting

6.3 Reviews and Resolution

ATTACHMENT 1: PERFORMANCE REQUIREMENTS SUMMARY

ATTACHMENT 2: SAMPLE QUALITY ASSURANCE MONITORING FORM

QUALITY ASSURANCE SURVEILLANCE PLAN

(QASP)

1 INTRODUCTION

This quality assurance surveillance plan (QASP) is pursuant to the requirements listed in the performance work statement (PWS) entitled LB&I International Tax Modeling Tool.

This plan sets forth the procedures and guidelines the IRS will use in ensuring the required performance standards or services levels are achieved by the contractor.

1.1 Purpose

1.1.1 The purpose of the QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards/quality levels identified in the PWS and the contractor’s quality control plan (QCP), and to ensure that the government pays only for the level of services received.

1.1.2 This QASP defines the roles and responsibilities of all members of the integrated project team (IPT), identifies the performance objectives, defines the methodologies used to monitor and evaluate the contractor’s performance, describes quality assurance documentation requirements, and describes the analysis of quality assurance monitoring results.

1.2 Performance Management Approach

1.2.1 The PWS structures the acquisition around “what” service or quality level is required, as opposed to “how” the contractor should perform the work (i.e., results, not compliance). This QASP will define the performance management approach taken by the IRS to monitor and manage the contractor’s performance to ensure the expected outcomes or performance objectives communicated in the PWS are achieved.

Performance management rests on developing a capability to review and analyze information generated through performance assessment. The ability to make decisions based on the analysis of performance data is the cornerstone of performance management; this analysis yields information that indicates whether expected outcomes for the project are being achieved by the contractor.

1.2.2 Performance management represents a significant shift from the more traditional quality assurance (QA) concepts in several ways. Performance management focuses on assessing whether outcomes are being achieved and to what extent. This approach migrates away from scrutiny of compliance with the processes and practices used to achieve the outcome. A performance-based approach enables the contractor to play a large role in how the work is performed, as long as the proposed processes are within the stated constraints. The only exceptions to process reviews are those required by law (federal, state, and local) and compelling business situations, such as safety and health.

A “results” focus provides the contractor flexibility to continuously improve and innovate over the course of the contract as long as the critical outcomes expected are being achieved and/or the desired performance levels are being met.

1.3 Performance Management Strategy

1.3.1 The contractor is responsible for the quality of all work performed. The contractor measures that quality through the contractor’s own quality control (QC) program. QC is work output, not workers, and therefore includes all work performed under this contract regardless of whether the work is performed by contractor employees or by subcontractors. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. The contractor will develop and implement a performance management system with processes to assess and report its performance to the designated government representative. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. This QASP enables the government to take advantage of the contractor’s QC program.

1.3.2 The government representative(s) will monitor performance and review performance reports furnished by the contractor to determine how the contractor is performing against communicated performance objectives. The government will make determination regarding incentives based on performance measurement metric data and notify the contractor of those decisions. The contractor will be responsible for making required changes in processes and practices to ensure performance is managed effectively.

2 ROLES AND RESPONSIBILITIES

2.1 The Contracting Officer (CO)

The contracting officer (CO) is responsible for monitoring contract compliance, contract administration, and cost control and for resolving any differences between the observations documented by the Contracting Officer’s Representative (COR) and the contractor. The CO will designate one full-time COR as the government authority for performance management. The number of additional representatives serving as technical inspectors depends on the complexity of the services measured, as well as the contractor’s performance, and must be identified and designated by the CO.

2.2 The Contracting Officer’s Representative (COR)

The COR is designated in writing by the CO to act as his or her authorized representative to assist in administering a contract. COR limitations are contained in the written appointment letter. The COR is responsible for technical administration of the project and ensures proper government surveillance of the contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the government’s behalf. Any changes that the contractor deems may affect contract price, terms, or conditions shall be referred to the CO for action. The COR will have the responsibility for completing QA monitoring forms used to document the inspection and evaluation of the contractor’s work performance. Government surveillance may occur under the inspection of services clause for any service relating to the contract.

3 IDENTIFICATION OF REQUIRED PERFORMANCE STANDARDS/QUALITY

LEVELS

The required performance standards and/or quality levels are included in the PWS and in the QASP Attachment 1 “Performance Requirements Summary.” If the contractor meets the required service or performance level, it will be paid the amount agreed on in the contract. Failure to meet the required service or performance level will result in a deduction from the amount.

4 METHODOLOGIES TO MONITOR PERFORMANCE

4.1 Surveillance Techniques

In an effort to minimize the performance management burden, simplified surveillance methods shall be used by the government to evaluate contractor performance when appropriate. The primary methods of surveillance are:

➢ 100% Inspection – Each month, the COR/PM, shall review the generated documentation and enter summary results into the Surveillance Activity Checklist.

4.2 Customer Feedback

The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints.

Performance management drives the contractor to be customer focused through initially and internally addressing customer complaints and investigating the issues and/or problems but the customer always has the option to communicate complaints to the COR as opposed to the contractor.

Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed, and must be forwarded to the COR. The COR will accept those customer complaints and investigate using the Quality Assurance Monitoring Form – Customer Complaint Investigation, identified in Attachment 2.

Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints.

4.3 Acceptable Quality Levels

The acceptable quality levels (AQLs) included in QASP Attachment 1, Performance Requirements Summary Table, for contractor performance are structured to allow the contractor to manage how the work is performed while providing negative incentives for performance shortfalls. For all products and services, the desired performance level is established at 100 percent.

5 QUALITY ASSURANCE DOCUMENTATION

5.1 The Performance Management Feedback Loop

The performance management feedback loop begins with the communication of expected outcomes. Performance standards are expressed in the PWS and are assessed using the performance monitoring techniques shown in QASP Attachment 1.

5.2 Monitoring Forms

The government’s QA surveillance, accomplished by the COR will be reported using the monitoring form in QASP Attachments 2. The form, when completed, will document the government’s assessment of the contractor’s performance under the contract to ensure that the required results are being achieved.

5.2.1 The COR will retain a copy of all completed QA surveillance forms.

6 ANALYSIS OF QUALITY ASSURANCE ASSESSMENT

6.1 Determining Performance

6.1.1 Government shall use the monitoring methods cited to determine whether the performance standards/service levels/AQLs have been met. If the contractor has not met the minimum requirements, it may be asked to develop a corrective action plan to show how and by what date it intends to bring performance up to the required levels. Meeting, or failing to meet, the AQL may result in the incentives shown in QASP Attachment 1.

6.2 Reporting

6.2.1 At the end of each month, the COR will prepare a written report summarizing the overall results of the quality assurance surveillance of the contractor’s performance. This written report, which includes the contractor’s submitted monthly report and the completed quality assurance monitoring forms (QASP Attachment 2), will become part of the QA documentation. It will enable the government to demonstrate whether the contractor is meeting the stated objectives and/or performance standards, including cost/technical/scheduling objectives.

6.3 Reviews and Resolution

6.3.1 The COR may require the contractor’s project manager, or a designated alternate, to meet with the PM other government IPT personnel as deemed necessary to discuss performance evaluation. The PM will define a frequency of in-depth reviews with the contractor, including appropriate self-assessments by the contractor; however, if the need arises, the contractor will meet with the PM as often as required or per the contractor’s request. The agenda of the reviews may include:

➢ Monthly performance assessment data and trend analysis

➢ Issues and concerns of both parties

➢ Projected outlook for upcoming months and progress against expected trends, including a corrective action plan analysis

➢ Recommendations for improved efficiency and/or effectiveness

6.3.2 The COR must coordinate and communicate with the contractor to resolve issues and concerns regarding marginal or unacceptable performance.

6.3.3 The COR and contractor should jointly formulate tactical and long-term courses of action. Decisions regarding changes to metrics, thresholds, or service levels should be clearly documented. Changes to service levels, procedures, and metrics will be incorporated as a contract modification at the convenience of the PCO/ACO.

QASP ATTACHMENT 1

PERFORMANCE REQUIREMENTS SUMMARY

Required Services (Tasks)

Performance Standards

Acceptable Quality Levels

Methods of

Surveillance

Incentive (Positive and/or Negative)

Task 1 – Orientation

Conduct Orientation Briefing

Orientation Briefing Package

Quality Control Plan

The Contractor delivered the products and services at the required times.

If deficiencies are found , within 10 working days the

COR will identify the deficiencies in writing to the

Contractor.

The Contractor shall have 7 working days from the notification of deficiencies to provide corrections.

If the products and services are acceptable, the

COR will notify the contractor within 10 working days.

The Government will inspect all deliverables to determine if the

Contractor has provided the necessary products and services to meet this requirement.

Any deliverable will be reviewed by the COR or assigned designee days of receipt.

For all deliverables meeting the AQLs, “Positive” customer feedback will be reported to the Contractor by summarizing the past year’s surveillance activities under the Contractor Performance Assessment Reporting System

(CPARS).

For all deliverables which do not meet the AQLs, “Negative” customer feedback will be reported to the Contractor by summarizing the past year’s surveillance activities under the Contractor Performance Assessment Reporting System

(CPARS).

(Tasks)

Performance Standards

Acceptable Quality Levels

Methods of

Surveillance

Incentive (Positive and/or Negative)

Task 2 – Customization and Implementation Planning

List of

Customization

Changes

List of information items needed from IRS in order to execute customization

Rollout Plan

Training

Delivery Plan delivered the products and working days the

COR will identify the deficiencies in working days from the notification of deficiencies to provide corrections.

The Government will inspect all deliverables to determine if the

Contractor has provided the necessary products and services to meet this requirement.

Any deliverable will be reviewed by the COR or assigned designee days of receipt.

meeting the AQLs, “Positive” customer feedback will be reported to the Contractor by summarizing the past year’s surveillance activities under the Contractor Performance Assessment Reporting acceptable, the

COR will notify the contractor within 10 working days.

which do not meet the AQLs, “Negative” customer feedback will be reported to the Contractor by summarizing the past year’s surveillance activities under the Contractor Performance Assessment Reporting

(Tasks)

Performance Standards

Acceptable Quality Levels

Methods of

Surveillance

Incentive (Positive and/or Negative)

Task 3 – Delivery, demonstration, and training of users of modeling tool

Access to Modeling Tool

Documentation and Training Materials

Assistance with IRS data and systems integration

The delivered the products and services at the required times.

If deficiencies are found , within 10 working days the COR will identify the

The Government will inspect all deliverables to determine if the Contractor has provided the necessary products and services to meet this requirement.

meeting the AQLs, “Positive” customer feedback will be reported to the Contractor by summarizing

As needed technical support deficiencies in shall have 7 working days from the notification of deficiencies to and services are acceptable, the COR will notify the contractor within 10 working days.

Any deliverable will be reviewed by the COR or assigned designee within 10 working days of receipt.

the past year’s surveillance activities under the Contractor Performance Assessment Reporting System

(CPARS).

For all deliverables which do not meet the AQLs, “Negative” customer feedback will be reported to the Contractor by summarizing the past year’s surveillance activities under the Contractor Performance Assessment Reporting

(Tasks)

Performance Standards

Acceptable Quality Levels

Methods of

Surveillance

Incentive (Positive and/or Negative)

Task 4 –Status

Reporting

Monthly status reports, executive briefings

Status Meetings with Project Manager

Status Meetings with

COR

The Contractor delivered the products and working days the

COR will identify the deficiencies in working days from the notification of deficiencies to acceptable, the

COR will notify the contractor days.

Government will inspect all deliverables to determine if the Contractor has provided the necessary products and services to meet this requirement.

Any deliverable will be reviewed by the COR or assigned designee within 10 working days of receipt.

meeting the AQLs, “Positive” customer feedback will be reported to the Contractor by summarizing the past year’s surveillance activities under the Contractor Performance Assessment Reporting System

(CPARS).

For all deliverables which do not meet the AQLs, “Negative” customer feedback will be reported to the Contractor by summarizing the past year’s surveillance activities under the

Performance Assessment Reporting

QASP ATTACHMENT 2

SAMPLE QUALITY ASSURANCE MONITORING FORM

SERVICE or STANDARD:

SURVEY PERIOD:

SURVEILLANCE METHOD (Check):

Random Sampling 100% Inspection Periodic Inspection Customer Complaint

LEVEL OF SURVEILLANCE (Check):

Monthly Quarterly As needed

PERCENTAGE OF ITEMS SAMPLED DURING SURVEY PERIOD: ______ %

ANALYSIS OF RESULTS:

Observed Service Provider Performance Measurement Rate: ______%

Service Provider’s Performance (Check): Meets Standards

Does Not Meet Standards

Narrative of Performance During Survey Period:

PREPARED BY: ___________________________________ DATE:

PART II

CLAUSES

FAR 52.217-8 Option to Extend Services (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the contractor within 30 days of contract expiration.

(End of clause)

52.217-9 Option to Extend the Term of the Contract (Mar 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 10 days of contract expiration; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 36 months.

52.204-25 Prohibition on Contracting for Certain Telecommunications and Video

Surveillance Services or Equipment.

(a) Definitions. As used in this clause—

Covered foreign country means The People’s Republic of China.

Covered telecommunications equipment or services means–

(1) Telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate of such entities);

(2) For the purpose of public safety, security of Government facilities, physical security surveillance of critical infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision

Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities);

(3) Telecommunications or video surveillance services provided by such entities or using such equipment; or

(4) Telecommunications or video surveillance equipment or services produced or provided by an entity that the Secretary of Defense, in consultation with the Director of National Intelligence or the Director of the Federal Bureau of Investigation, reasonably believes to be an entity owned or controlled by, or otherwise connected to, the government of a covered foreign country.

Critical technology means–

(1) Defense articles or defense services included on the United States Munitions List set forth in the International Traffic in Arms Regulations under subchapter M of chapter I of title 22, Code of Federal Regulations;

(2) Items included on the Commerce Control List set forth in Supplement No. 1 to part 774 of the Export Administration Regulations under subchapter C of chapter VII of title 15, Code of Federal Regulations, and controlled-

(i) Pursuant to multilateral regimes, including for reasons relating to national security, chemical and biological weapons proliferation, nuclear nonproliferation, or missile technology; or

(ii) For reasons relating to regional stability or surreptitious listening;

(3) Specially designed and prepared nuclear equipment, parts and components, materials, software, and technology covered by part 810 of title 10, Code of Federal Regulations (relating to assistance to foreign atomic energy activities);

(4) Nuclear facilities, equipment, and material covered by part 110 of title 10, Code of Federal Regulations (relating to export and import of nuclear equipment and material);

(5) Select agents and toxins covered by part 331 of title 7, Code of Federal Regulations, part 121 of title 9 of such Code, or part 73 of title 42 of such Code; or

(6) Emerging and foundational technologies controlled pursuant to section 1758 of the Export Control Reform Act of 2018 (50 U.S.C. 4817).

Substantial or essential component means any component necessary for the proper function or performance of a piece of equipment, system, or service.

(b) Prohibition. Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L. 115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. The Contractor is prohibited from providing to the Government any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system, unless an exception at paragraph (c) of this clause applies or the covered telecommunication equipment or services are covered by a waiver described in Federal Acquisition Regulation 4.2104.

(c) Exceptions. This clause does not prohibit contractors from providing—

(1) A service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(2) Telecommunications equipment that cannot route or redirect user data traffic or permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(d) Reporting requirement.

(1) In the event the Contractor identifies covered telecommunications equipment or services used as a substantial or essential component of any system, or as critical technology as part of any system, during contract performance, or the Contractor is notified of such by a subcontractor at any tier or by any other source, the Contractor shall report the information in paragraph (d)(2) of this clause to the Contracting Officer, unless elsewhere in this contract are established procedures for reporting the information; in the case of the Department of Defense, the Contractor shall report to the website at https://dibnet.dod.mil. For indefinite delivery contracts, the Contractor shall report to the Contracting Officer for the indefinite delivery contract and the Contracting Officer(s) for any affected order or, in the case of the Department of Defense, identify both the indefinite delivery contract and any affected orders in the report provided at https://dibnet.dod.mil.

(2) The Contractor shall report the following information pursuant to paragraph (d)(1) of this clause

(i) Within one business day from the date of such identification or notification: the contract number; the order number(s), if applicable; supplier name; supplier unique entity identifier (if known);

supplier Commercial and Government Entity (CAGE) code (if known); brand; model number (original equipment manufacturer number, manufacturer part number, or wholesaler number); item description;

and any readily available information about mitigation actions undertaken or recommended.

(ii) Within 10 business days of submitting the information in paragraph (d)(2)(i) of this clause: any further available information about mitigation actions undertaken or recommended. In addition, the Contractor shall describe the efforts it undertook to prevent use or submission of covered telecommunications equipment or services, and any additional efforts that will be incorporated to prevent future use or submission of covered telecommunications equipment or services.

(e) Subcontracts. The Contractor shall insert the substance of this clause, including this paragraph (e), in all subcontracts and other contractual instruments, including subcontracts for the acquisition of commercial items.

52.204-21 Basic Safeguarding of Covered Contractor Information Systems (Jun 2016)

(a) Definitions. As used in this clause– https://www.acquisition.gov/content/part-4-administrative-and-information-matters#id1989GI040ZO https://dibnet.dod.mil/ https://dibnet.dod.mil/

“Covered contractor information system” means an information system that is owned or operated by a contractor that processes, stores, or transmits Federal contract information.

“Federal contract information” means information, not intended for public release, that is provided by or generated for the Government under a contract to develop or deliver a product or service to the Government, but not including information provided by the Government to the public (such as on public websites) or simple transactional information, such as necessary to process payments.

“Information” means any communication or representation of knowledge such as facts, data, or opinions, in any medium or form, including textual, numerical, graphic, cartographic, narrative, or audiovisual (Committee on National Security Systems Instruction (CNSSI) 4009).

“Information system” means a discrete set of information resources organized for the collection, processing, maintenance, use, sharing, dissemination, or disposition of information

(44 U.S.C. 3502).

“Safeguarding” means measures or controls that are prescribed to protect information systems.

(b) Safeguarding requirements and procedures.

(1) The Contractor shall apply the following basic safeguarding requirements and procedures to protect covered contractor information systems. Requirements and procedures for basic safeguarding of covered contractor information systems shall include, at a minimum, the following security controls:

(i) Limit information system access to authorized users, processes acting on behalf of authorized users, or devices (including other information systems).

(ii) Limit information system access to the types of transactions and functions that authorized users are permitted to execute.

(iii) Verify and control/limit connections to and use of external information systems.

(iv) Control information posted or processed on publicly accessible information systems.

(v) Identify information system users, processes acting on behalf of users, or devices.

(vi) Authenticate (or verify) the identities of those users, processes, or devices, as a prerequisite to allowing access to organizational information systems.

(vii) Sanitize or destroy information system media containing Federal Contract

Information before disposal or release for reuse.

(viii) Limit physical access to organizational information systems, equipment, and the respective operating environments to authorized individuals.

(ix) Escort visitors and monitor visitor activity; maintain audit logs of physical access;

and control and manage physical access devices.

(x) Monitor, control, and protect organizational communications (i.e., information transmitted or received by organizational information systems) at the external boundaries and key internal boundaries of the information systems.

http://uscode.house.gov/

(xi) Implement subnetworks for publicly accessible system components that are physically or logically separated from internal networks.

(xii) Identify, report, and correct information and information system flaws in a timely manner.

(xiii) Provide protection from malicious code at appropriate locations within organizational information systems.

(xiv) Update malicious code protection mechanisms when new releases are available.

(xv) Perform periodic scans of the information system and real-time scans of files from external sources as files are downloaded, opened, or executed.

(2) Other requirements. This clause does not relieve the Contractor of any other specific safeguarding requirements specified by Federal agencies and departments relating to covered contractor information systems generally or other Federal safeguarding requirements for controlled unclassified information (CUI) as established by Executive Order 13556.

(c) Subcontracts. The Contractor shall include the substance of this clause, including this paragraph (c), in subcontracts under this contract (including subcontracts for the acquisition of commercial items, other than commercially available off-the-shelf items), in which the subcontractor may have Federal contract information residing in or transiting through its information system.

52.222-35 Equal Opportunity for Veterans (Oct 2015)

(a) Definitions. As used in this clause—

“Active duty wartime or campaign badge veteran,” “Armed Forces service medal veteran,”

“disabled veteran,” “protected veteran,” “qualified disabled veteran,” and “recently separated veteran” have the meanings given at FAR 22.1301.

(b) Equal opportunity clause. The Contractor shall abide by the requirements of the equal opportunity clause at 41 CFR 60-300.5(a), as of March 24, 2014. This clause prohibits discrimination against qualified protected veterans, and requires affirmative action by the

Contractor to employ and advance in employment qualified protected veterans.

(c) Subcontracts. The Contractor shall insert the terms of this clause in subcontracts of

$150,000 or more unless exempted by rules, regulations, or orders of the Secretary of Labor. The

Contractor shall act as specified by the Director, Office of Federal Contract Compliance

Programs, to enforce the terms, including action for noncompliance. Such necessary changes in language may be made as shall be appropriate to identify properly the parties and their undertakings.

https://www.acquisition.gov/sites/default/files/current/far/html/Subpart%2022_13.html#wp1085590

52.222-36 Equal Opportunity for Workers with Disabilities (Jul 2014)

(a) Equal opportunity clause. The Contractor shall abide by the requirements of the equal opportunity clause at 41 CFR 60-741.5(a), as of March 24, 2014. This clause prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by the Contractor to employ and advance in employment qualified individuals with disabilities.

(b) Subcontracts. The Contractor shall include the terms of this clause in every subcontract or purchase order in excess of $15,000 unless exempted by rules, regulations, or orders of the

Secretary, so that such provisions will be binding upon each subcontractor or vendor. The

Contractor shall act as specified by the Director, Office of Federal Contract Compliance

Programs of the U.S. Department of Labor, to enforce the terms, including action for noncompliance. Such necessary changes in language may be made as shall be appropriate to identify properly the parties and their undertakings.

52.252-2 Clauses Incorporated by Reference (Feb 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.