20160126_A4PT_PWS__Draft_version_1.docx

Solicitation # 5TP57100245

Solicitation

PERFORMANCE WORK STATEMENT

For

Standardization of the Service Development and Delivery Process (SDDP) for Logistics Capability Initiatives (LCI)

A procurement by the General administrative Agency (GSA) On behalf of The U.S. Air Force HAF/A4PT Wright Patterson Air Force Base, Oh

Solicitation Number

Contract Number

Contents

1. Objective

1.1. The Air Force is re-engineering and transforming its logistics businesses processes, systems, and organizational structures as part of the broader Department of Defense (DoD) effort to enhance Warfighter support. The Air Force selected AF/A4PT to facilitate this effort by implementing a standardized Service Development and Delivery Process (SDDP) for selected Logistics Capability Initiatives (LCI) to deliver transformed business processes.

1.2. This is an on-going effort to re-engineer and transform the U.S. Air Force logistics and business processes, systems, and organizational structures in compliance with Air Force Manual 10-606 Service Development and Delivery Process (SDDP). The SDDP details the processes and procedures by which Information Technology (IT) capabilities that support Air Force mission and business processes are identified, defined, developed and delivered. The objective of SDDP is to maximize information technology capabilities while minimizing the investment in redundant and inefficient IT applications.

1.3. The purpose of this effort is to obtain contractor support to provide all necessary technical support, business operations support, organizational support, requirements management, analysis, data capture, issue identification and resolution, and facilitation for the SDDP effort. This support will require the skills and resources necessary to support the A4PT environment. This includes assisting with development and maintaining all SDDP steps 1-3 required artifacts.

2. Scope

2.1. The contractor shall provide support for the Service Development and Delivery Processes (SDDP), Air Force business process re-engineering, business process architecture and contextual modeling, modeling and simulation scenarios, data capture and analysis, requirements management, business case analysis, quality assurance, course of action analysis, logistics analysis, and business operations.

2.2. The contractor shall provide support in leading and/ or facilitating Capability Initiative workshops, business case analysis and developing all required SDDP and acquisition artifacts.

2.3. This contract is being executed as a set-aside for an Alaskan Native Corporation.

2.4. Due to constantly changing Air Force needs and priorities and unforeseeable future funding levels, there may be substantial changes in the man-hours of personnel required. Manpower changes may also be dictated by the requirement for timely completion of critical projects. The government will provide the contractor with as much advance notice of changing work requirements as possible.

3. Specific Requirements

3.1. The Contractor shall schedule and coordinate a Project Kick-Off Meeting within five (5) business days after the award of the contract at a location approved by the Government. The meeting will provide an introduction between the contractor personnel and Government personnel who will be involved with the contract. The meeting will provide the opportunity to discuss technical, management, contractual, and security issues, as well as, travel authorization and reporting procedures. At a minimum, the attendees shall include key contractor personnel, representatives from A4PT, other key Government personnel, and the contract administrator procured on contract number XXX COR. The Contractor shall provide a Kick-off agenda for presentation that will include the following:

· Introduction of team members and capabilities

· Overview of contract scope, schedule, and deliverables

· Security requirements/access procedures

· Invoice procedures

· Points of contact

· Other logistics issues

· Additional issues or concerns

3.2. The Contractor shall provide a draft copy of the agenda for review and approval by the contract administrator procured on contract number XXX COR and the A4PT TPOC prior to finalizing. The Government will provide the contractor with the number of participants for the kick off meeting and the contractor shall provide sufficient copies of the presentation for all present.

3.3. Under this contract/Performance Work Statement, the contractor shall employ a staff with sufficient experience and expertise to perform each of the tasks in the PWS. (Reference “Staff Employee Requirement” in Section 7 of this PWS.)

3.4. The Contractor shall furnish or provide all personnel, personnel management and supervision, all related internal supporting business functions (including background and “overhead” personnel) to perform the full range of technical services and business operations required by this contract/Performance Work Statement.

3.5. During the course of this contract/Performance Work Statement, the Government may make additional Government Furnished Items (GFIs) -- materials, equipment, and facilities -- available upon receipt of a written request from the Contractor to the Air Force Technical Representative. These GFIs, if provided, would be in addition to those initially set forth in Section 9.

3.6. The contractor shall provide fully trained personnel.

3.7. Contractor employees shall perform work as specified in this performance work statement as directed by the contractor’s designated project manager, who shall have full responsibility for the assignment and monitoring of contractor employee activities. All work shall be performed within the scope of this performance work statement and the Government will not ask or require the contractor to perform work that is outside of the scope of this performance work statement.

3.8. The customer and recipient of all work performed under this contract order is HAF/A4PT at Wright Paterson Air Force Base, Ohio.

3.9. Contractor performance shall be monitored by Government representatives in accordance with the Contractor’s Quality Control Plan (QCP) and the Government’s Quality Assurance Surveillance Plan (QASP)(see Section 6, below).

3.10. The contractor shall provide technical expertise for functional requirements management. This includes collecting all process model requirements, performing Quality Assurance on all functional requirements, converting into smart format, inputting into AF requirements management tool of choice, managing and tracking all requirements through the SDDP and/or acquisition process, development of community of interest (COI) and contextual models as well as and ensuring all customer requirements are met and/or adjudicated. If there are any questions on requirements from the acquisition community, the contractor will work with the customer to get issues resolved

4. Tasks

4.1. Data Analysis and Process Modeling

4.1.1. The contractor shall work with A4PT to ensure that all “AS IS” and “TO BE” process models and data (inputs, outputs and process block) are input and maintained in the AF and/or AFMC System Architect (SA) tool and/or another architecture tool. The contractor is required to perform work necessary to map the models to the Logistics Business Enterprise Architecture (LogBEA) and follow LogBEA standards. Contractor shall work contextual model hand offs with the acquisition community. This requires expertise and knowledge of SA modeling and the AFMC data architecture tool set.

4.1.2. Contractor personnel shall develop/Maintain/Complete DRM/COI templates for SDDP Step 3 for all LCIs and also capture and ensure compliance with DoD and AF standards for Data Management.

4.1.3. The contractor personnel are expected to identify and document information flows in each process, tie the information flows to information assets, identify external information (GETS) and internal information (PUTS) and associated business/validation rules. For all the SDDP steps (1-3) the contractor shall provide the initial list of information flows, information assets, GETS, PUTS and associated business/validation rules for the DRM development.

4.1.4. The contractor will capture and gather information at each step of SDDP for DRM development. They must ensure that the data quality is followed, perform the DRM documentation and support the COA team with development of data related evaluation criteria.

4.1.5. Contractor shall provide acquisition expertise with regards to implementation of AF LCI’s SDDP course of action. Contractor shall also ensure that all appropriate acquisition documentation and artifacts are developed to coincide with the SDDP process for a material solution including, but not limited to, AOA and AIP Part I and II support. All artifacts will be approved through appropriate AF governance.

4.2. Functional Requirements Management

4.2.1. The contractor shall assist AF/A4PT in facilitating development and management of all requirements for the Logistics Capability Initiatives (LCI).

4.2.2. Contractor is expected to work with the Data Capture resources to load the requirements into DOORs or other tool required by the AF.

4.3. Capability Workshop Support

4.3.1. The contractor shall support SDDP workshops by providing facilitation, moderating, and business process reengineering support. The contractor shall provide resources that have experience running workshops. The contractor shall provide resources with experience in helping groups achieve their objectives without taking a particular position in the discussion.

4.4. Business Process Re-engineering

4.4.1. The contractor shall provide technical expertise to perform root cause problem solving and business process re-engineering, to include modeling in the AF system architecture tool of choice, data capture and analysis, community of interest, contextual models, Business Case Analysis (BCA) and any other technical artifacts required by SDDP steps 1-3 to ensure all information is appropriate and captured in the SDDP artifacts and models.

4.4.2. The contractor will also assist in performing Course of Action /COI analysis of Alternatives/BCA analysis. This includes providing expertise in operations research analysis, industry/Commercial-off-the-Shelf (COTS) / Government-off-the-Shelf (GOTS) solutions, systems engineering, and cost analysis.

4.5. Operations Research Analysis

4.5.1. Operations Research Analysts (ORA) provide support in developing the COA evaluation criteria that will stand up to audit and protest and performing complex analyses on alternative material solutions and impact analysis across the (DOT_LPF) spectrum. ORAs also develop metrics down to the activity level for re-engineered business processes to allow for measurement of successful pain point resolution once the process has been deployed.

4.6. Cost Analysis

4.6.1. Contractor shall provide the cost analysis and cost estimate to support the Logistics Initiatives Return on Investment (ROI), Pay Back Period calculations, and Rough Order of magnitude (ROM) calculations for all SDDP financial requirements.

4.7. 4.7. Data Analysis and Process Modeling

4.7.1. Contractor shall capture and ensure compliance with DoD and AF standards for data management, work with A4PA on developing an A4 Data Management strategic plan, and also assist in developing and maintaining data ontology standards.

4.7.2. Analysts shall also develop, maintain and complete Data Reference Model DRM/COI, step3 of SDDP for all LCI’s.

4.7.3. The contractor shall identify and document information flows at step 2 of SDDP in each process, ensure activities and tie information flows to information assets, identify external (GETS) and internal information (PUTS) and associated business validation rules, provide initial list of information flow for DRM development.

4.7.4. Contractor captures all the information from SRM for DRM development in step 3 and is expected to ensure data quality to complete DRM documentation, support COA teams with developing data related evaluation criteria.

4.7.5. The contractor shall have a thorough understanding of the SDDP process, SDDP artifacts and deliverables, and the SDDP data requirements needed to support SDDP Steps 1-3.

4.7.6. The contractor will use and maintain the A4PT data collection templates (SICAT SDDP Informational Capture and Analysis Tool) for data capture in LCI workshops.

4.7.7. The contractor shall identify all systems, and note whether they are systems of record, what types of data are needed, where the systems are housed, and other pertinent data information to parties interested in reviewing and cleansing the data.

4.7.8. The contractor is expected to sit in all workshops to capture standard template data, and then review the data with team leads to ensure that initial data capture is relevant and valid.

4.7.9. The Contractor shall help articulate strategic and capability alignment support the business process re-engineering (BPR) and support the requirement definition

4.7.10. Contractor will develop the mission maps and business process models and facilitate the Enterprise Architecture (EA) analysis, and migrate and develop the content to the IBM Rational System Architect (SA

4.7.11. Contractor shall leverage Microsoft Visio® and IBM Rational System Architect (SA) to support the architecture view development and business process modeling at various stages of SDDP.

4.7.12. Contractor shall work with A4PT to ensure that all "AS IS" and "TO BE" process models and data (inputs, outputs and process block) are input and maintained in the AF and/or AFMC SA tool.

4.7.13. Contractor shall support the Business Process Re-engineering (BPR) effort as related to the “AS IS” and “TO BE” process models and complete mission maps, SDDP Step 2 EA analysis, and the ACART assessment

4.7.14. Contactor shall support the Contextual Modeling, compliance certification including the Information Support Plan (ISP) development and support of the process model updates/development as required for SRM, COA, DRM and M-IMP

4.7.15. The contractor is required to perform work necessary to map the models to the Logistics Business Enterprise Architecture LogBEA standards

4.7.16. Contractor shall work contextual model hand offs with acquisition community. This requires expertise and knowledge of SA modeling and particularly AF and AFMC tool set.

4.7.17. Contractor shall analyze and improved leveraging industry best practice from Business Process Modeling Notation 2.0 (BPMN 2.0).

4.7.18. Contractor shall establish and maintain Architecture and Modeling standards and guidance consistent with Department of Defense Architecture Framework (DoDAF).

4.7.19.

4.8. Functional Requirements Management

4.8.1. The contractor shall maintain the A4PT standardized requirements management plan that includes tools, design, and proof of concept, guidelines, and templates to promote consistency in managing requirements throughout the SDDP process.

4.8.2. Contractor is expected to work with Data Capture resources to load the requirements into IBM Product DOORS or any other tool required by the AF.

4.8.3. The contractor shall help in defining requirement types, assigning priorities, work with functional customer and PEO to validate, and assist the Functional LCI in approval.

4.8.4. Facilitate and support the requirements governance and provide a feedback loop to the user community regarding clarifications and Gap Analysis.

4.8.5. The contractor shall provide assistance and support to the requirements team. They should possess an understanding/ familiarization of business process reengineering to facilitate appropriate data capture and understanding.

4.9. Capability Workshop Support

4.9.1. Contractor will provide trained facilitators to plan and execute workshops that generate rapid and sustainable results aligned to strategic and tactical goals and objectives.

4.9.2. Select and apply the most effective lean and other quality improvement tools most appropriate for problem statement analysis

4.9.3. Conduct effective root cause analyses to ensure appropriate and sustainable solutions

4.9.4. Guide the redesign of future state business processes and drive out associated functional IT requirements

4.9.5. Utilize key metrics to eliminate waste, design effective processes and monitor ongoing performance •Coach leadership in effective continuous improvement actions.

4.9.6. Utilize project management skills to ensure adherence to defined scope, schedule, cost, and quality requirements

4.9.7. Contractor shall provide technical expertise in logistics analysis to support SDDP workshop teams.

4.9.8. Contractor will provide high level logistics strategy expertise and assist functional LCI in aligning with Logistics Best Practices (both commercial and DOD).

4.9.9. Contractor will provide initial gap analysis and ensure complete assessment of LCI scope, to include assessment of problem statements, performance measures, Legal Regulatory Policy (LRPs), and processes.

4.10. Business Process Reengineering

4.10.1. The contractor will assist A4PT in performing COA/AOA/BCA analysis and package development. This includes defining COA evaluation criteria, performing effectiveness analysis, analyzing Doctrine, Organization & education, Training, Leadership & education, Personnel. & Facilities (DOTLPF) impacts, performing the benefits analysis, providing cost estimates, determining compliance requirements, and assisting in making recommendations for material solutions.

4.10.2. The contractor personnel should look for existing implementations and technologies that can be used to satisfy all or parts of the material solution.

4.10.3. Contractor should be competent with market research. In order to perform this process, contractor will analyze existing web services, systems or GOTS solutions that may already exist within the AF and or DoD.

4.10.4. The contractor is also expected to look for COTS products, either in use within DOD environment or not yet in use, that could meet components of the Contextual Model. The contractor shall provide the widest available set of candidate solutions to be considered during the construction of the alternate COA solution.

4.10.5. Contractor shall deliver the COA package after the market research is completed.

4.10.6. Contractor shall provide technical skills to provide Business Case Analysis in accordance with AF regulations and SDDP guidance.

4.11. Operations Research Analysis

4.11.1. Contractor shall develop metrics in the PRM, BRM, and the Contextual Model. Also shall support the evaluation and recommendation of the COA to the sponsor providing the following metrics: Metric in the business case, Measures of Effectiveness (MoEs) for business processes, Measure of Performance (MoPs) for Information Technology Functional requirements (ITFR)

4.11.2. Contractor shall administer the scoring for each COA criterion and ensue sufficient supporting rationale are documented for each score given to the COA

4.11.3. The ORA will perform the professional and scientific work requiring the design, development, and adaptation of mathematical, statistical, econometric, and other scientific methods and techniques providing the insight about the probable effects of alternative courses of action regarding to implementation of Air Force Logistics Business Area (LBA).

4.11.4. The ORA will promote interchange of information on mission requirements, capabilities, deficiencies, and technology applications.

4.11.5. The ORA will analyze problems revealed from prior studies and advises higher officials of the feasibility of different approaches which provide a basis for action or the solution and develop the models to test, analyze, and evaluate algorithms and other logic.

4.11.6. The ORA shall identify the start points, end points and outcomes during the Process Re-engineering, ensures measures are represented in the process definitions, identify skill set and proficiencies for each process step, characterize information flows and conduct EA analysis when there are negative impacts

4.11.7. The contractor shall provide operations research analysts to support the COA/AOA/BCA analysis process.

4.11.8. The Operations Research Analyst (ORA) will provide support in developing COA evaluation criteria that will stand up to audit and protest.

4.11.9. The ORA will provide support in performing complex analyses on alternative material solutions and impact analysis across the (DOT_LPF) spectrum.

4.12. Cost Analysis:

4.12.1. The contractor shall generate, justify and provide inputs for Budget (BES/PB) and Program Objectives Memorandum (POM) processes for supporting transformation activities.

4.12.2. Provide the cost estimates for the Material Solution, use cost analysis software as well as resource loading an Integrated Master Schedule (IMS) for material solution and DOT_LPF-P activities. These costs include the Budgetary and Non-Budgetary costs.

4.12.3. The Contractor shall identify financial LRPs, Financial COA criteria, and COA evaluation supporting processes identified.

4.12.4. The contractor shall identify the financial events in the As-Is and the To-Be process flows in the capabilities initiatives and work with the appropriate FM organization to identify process mapping for interfaces with FM systems.

4.12.5. The contractor will support and provide the SRM evaluation of catches and throws of the financial data and the DRM evaluation for inclusion of the relevant financial data elements

4.12.6. The contractor shall identify appropriate Financial Reporting Objectives and Key Supporting Documents in support of FIAR Compliance requirements.

4.12.7. Contractor shall attend Automated Cost Estimating Integrated Tools (ACEIT) cost analysis system training, if needed, to support cost analysis projections for Logistics Capability Initiatives.

4.12.8. The contractor shall work with the cost team, to establish and coordinate cost/pricing models on all submissions.

4.12.9. The contractor shall utilize historical data (i.e. RICE objects, software/hardware costs, labor hours, etc.) to develop cost/pricing models, economic viability templates and Adhoc reports.

4.12.10. The contractor shall refine and maintain cost/pricing models for use in A4PT and A4PA budgeting discussions, subject to strategic guidance and direction from A4PA and/or A4PT leadership, and is expected to use cost models and tools as basis of estimates in planning and budgeting conversations.

4.12.11. The contractor shall produce benefits models and business case analysis, subject to modeling and theoretical guidance from A4PT or A4PA leadership. This information will help support future projections and what-if scenarios.

4.12.12. Contractor shall also produce financial charts, briefings, and briefing materials coordinating production of briefing materials with the cost team.

4.13. Functional Guides and Playbooks

4.13.1. The contractor shall provide support in evaluation of SAF MG/B SDDP guidance to maintain the current SDDP Guide that can be scaled and applied to any Logistics SDDP effort. It is a repeatable and executable process to prepare a sponsored need into an acquisition ready event. The contractor is expected to keep standard up to date templates; continuously capture lessons learned, Do’s and Don’ts, etc. This is a living document, which will be updated consistently. The contractor shall provide support in developing a training guide for SDDP for all levels from LCI leads up to and including AF senior Leadership. The contractor shall also maintain and update playbooks for each specific SDDP skill set.

4.14. Schedule Management

4.14.1. The contractor shall work with A4PT team leads and functional LCIs to lay down complete schedules for each ongoing SDDP effort. The contractor is also expected to organize, consolidate, and provide quality assurance to the weekly activity report WAR and program management report (PMR). In addition contract personnel are expected to manage monthly PMRs to include scheduling, update of agenda and charts, and meeting facilitation.

4.15. Knowledge Management

4.15.1. The contractor shall maintain the A4PT knowledge management plan, both for work in process and ultimate configuration management of final SDDP deliverables. Contractor personnel shall also maintain a SharePoint structure to facilitate knowledge management and provide expertise regarding proper disposition of working documents and final deliverables.

4.16. Integration

4.16.1. The contractor shall perform a complete integration analysis of ongoing SDDP activities across LCIs, this includes, but is not limited to, comparing and contrasting scope/problem statements to identify gaps and/or redundancies, overlaying the diverse models to generate heat maps, analyzing the Log IT strategic roadmap, and reviewing “To Be” process models to ensure a single view of transformation is being pursued.

4.16.2. Execute SDDP Integration tasks and Enterprise Architecture (EA) Analysis tasks outline in AFMAN 33-402

4.16.3. Prepare and review Integration Task Findings as part of the Integration Analysis Team (IAT)

4.16.4. Develop and sustain the AF/A4PT Integration Playbook

4.16.5. Support CI EITDR Registration and OEP certification for the CIs

4.16.6. Assist with configuration management the Enterprise Architecture and update integration requirements as LCIs progress through all the steps of SDDP

4.16.7. Support CI Team Development of Legacy Migration Plans as Part of the SDDP Step 3 MIP

4.16.8. Monitor Functional Execution of DOTLPF Tasks

4.16.9. Develop and execute an approved Log Transformation Strategy which implements transformational capabilities

4.16.10. Publish and Update a detailed Logistics Capability Transformation Plan outlining the individual Logistics Capability Initiatives and their objectives

4.16.11. Provide Logistics Capability Initiative (LCI) information to support and inform the Enterprise Logistics Flight Plan (ELFP)

4.16.12. Provide LCI impact statements and budget inputs to support Agile Combat Support (ACS) planning

4.16.13. Build the LCI Deployment and Fielding Strategy based on the priorities outlined by the Logistics Board and the ELIT Governance

4.16.14. Build a path to future where Logistics will achieve and support the capabilities envisioned in the Air Force Future Operating Concept (AFFOC)

4.16.15. Conduct Business Process Reengineering (BPR) and identify integration points within scope of the current LCIs and legacy systems utilizing SDDP

4.16.16. Identify and evaluate disruptive technologies, to include innovations in both hardware and software, to insert in improved business processes

4.16.17. Provide input on LCIs to support AF/A4P discussions during Congressional Staffer Days

4.16.18. Provide Logistics Transformation status updates, senior leader briefings and road show presentations for use by AF/A4P Leadership and other Stakeholders.

4.17. Risk Management

4.17.1. Contractor shall provide technical support to provide risk/issue management support. Contractor will assist A4PT in developing a risk management plan. Contractor shall analyze the outcome of SDDP steps 1-3 to identify/assess risk/issues. Once risks/issues are identified, the contractor shall assist in analyzing, assessing, and prioritizing them and providing the appropriate documentation to raise them immediately to the appropriate governance process.

4.18. Quality Assurance

4.18.1. The contractor will assist in QA of all SDDP artifacts, requirements, and models to ensure that standardized processes / standards / templates are being used correctly. Quality assurance work should result in consistent LCI Capability Initiative approval from AF Senior Leadership with minimal rework.

4.19. Business Operations

4.19.1. The contractor will provide personnel to perform business operations support duties for the A4PT Chief, and Deputy/Technical Director. The Business operations staff will maintain executive staff calendar, answer phone calls as needed, schedule meetings, assist in personnel/human resources actions, accomplish TDY orders, and manage workflow, payroll and other duties as assigned. The Contractor shall be proficient in the most recent version of MS Office (Word, Excel, PowerPoint, Access, and Outlook) and Adobe Acrobat. The contractor will possess an advanced level of proficiency in Facilities Management, Calendar Management, Meeting/Travel Coordination, Verbal/Written Communication Skills, Financial & Budget Reporting, Internet Research, Faxing, Scanning, Photocopying, Purchasing, Filing, Phone, Mail, & Shipping, Keyboarding Skills, Equipment and Supplies Inventory, AF Human Resource processes.

4.19.1.1. The contractor will have awareness of and skill in creating Air Force staff packages, to include development of complete electronic staff summary packages and writing/staffing of background papers and item of interest (IOIs). The contractor shall have knowledge of Tongue and Quill guidelines and will utilize Air Force templates for staffing relevant artifacts.

4.19.1.2. The contractor shall assemble, distribute, and coordinate presentations to all the stakeholders utilizing PowerPoint and other Microsoft office applications. The contractor shall monitor all inquiries and responses with respect to briefings. The contractor shall work with facilities and computer support staff to coordinate office moves/assignments for A4PT personnel.

4.19.1.3. The business operations contractor shall coordinate with the Information Technology support staff to ensure A4PT technology needs are met. This includes coordinating computer equipment maintenance, accountability, and basic non-technical computer troubleshooting. The contractor shall support A4PT by completing the hardware request document (AF Form 2875 and addendum accessibility documents) to ensure that A4PT staff receives the equipment needed in a timely manner, so that they can perform their job in an effective and timely manner.

4.19.1.4. The contractor shall provide Timesheet Administrators to provide timecard reporting support. The contractor should be proficient using the Automated Time Attendance and Production System (ATAPS).

4.19.1.5. The business operations staff processes Defense Civilian Personal System DCPDS Requests for Personnel Actions (RPAs) for vacancy fills, realignments, reassignments, etc. The business operations contractor shall help in performing records tracking to providing emergency support and issue resolution. This also includes creating and editing presentations as required by A4PT staff to ensure briefings are professional and technically accurate.

4.19.1.6. The A4PT business operations contractor has the responsibility of acting as the emergency management (EM) Representative for Emergency Evacuations. The contractor shall maintain the current Recall List, account for all personnel during an evacuation, and report to the Emergency Coordinators on scene.

4.19.1.7. The contractor shall support working group sessions, forums, and meetings including developing agendas, coordinating meetings, monitoring action items and producing minutes. The contractor shall facilitate meeting schedules, facilities, logistics, and communications requirements, e.g., video and telephone teleconferences.

4.19.1.8. The business operations contractor shall arrange meetings on behalf of the A4PT Executive Staff, civilians, and contractors. The business operations contractor shall schedule and coordinate the AF/A4PT conference rooms, meetings, workshops, and conferences for A4PT Executive Staff. As required, they provide briefings, graphics, copies, and technology support to ensure that the meetings are conducted timely and efficiently.

4.19.1.9. The business operations team shall support the A4PT Executive Staff and civilians by assisting with travel plans, which includes booking air/hotel/rental vehicles and processing expense vouchers in the Defense Travel System (DTS) as needed. Additionally, they maintain budgetary tracking for A4PT contractor travel to ensure that contractor travel does not exceed the budget.

4.19.1.10. The contractor shall provide workflow support to track A4PT tasking’s from stakeholders such as Air Staff, Congressional Staffers, DoD, OSD, and Secretary of the AF, CSAF, internal and external Government agencies/stake holders. Tasking’s are received via a SharePoint designated email address, analyzed to interpret type of requirement/ response format, and then routed to the appropriate action officer. The contractor shall monitor suspense dates and ensure that proper approval and signature cycles are adhered to. Contractor shall ensure proper formats and procedures are followed by all action officers.

4.19.1.11. A4PT tasking is initiated, tracked and managed through the Workflow Share Point (version 2016 Suspense Tracker application. The SharePoint suspense tracker is part of Microsoft’s Enterprise Information Management System (EIM).

4.19.1.12. The contractor shall report tasking status through the Weekly Tasking Status Report, the A4PT Weekly Activity Report and through the development and maintenance of customized reports in response to tasking from the Air Staff, Congressional Staffers, DoD, OSD, and Secretary of the AF, CSAF, and external Government agencies. The contractor will also provide a daily tasking log to the A4PT Senior leaders.

5. Transition

5.1. The contractor shall develop a transition plan at the discretion of the government to identify how it will coordinate with the incoming contractor and or Government personnel to transfer knowledge regarding the following:

· Points of contact

· Location of technical and project management documentation

· Status of ongoing technical Capability Initiatives

· Contractor to contractor coordination

· Transition of key personnel

· Identify schedules and milestones

· Identify actions required of the Government.

· Weekly status meetings.

5.2. A transition shall ensure no disruption to vital Government business. The contractor shall ensure that there is no service degradation during and after transition. The contractor shall propose a draft Transition Plan, as part of its proposal and provide a final Transition Plan at the kick-off meeting.

5.3. The Government anticipates that the support for the transition period would require up to 30 calendar days.

5.4. The contractor shall identify and provide support services coordinated with the outgoing contractor personnel and Government personnel, to transfer knowledge and total support requirements as they are identified and being performed in the Performance Work Statement.

5.5. Upon receipt of the A4PT Director’s or designated individual’s approval of the transition plan, the Contractor shall execute the Transition Plan.

6. Deliverables

6.1. Format

6.1.1. Submit an electronic deliverable using the Air Force standard office applications (such as Microsoft Office Suite) and a hard copy to HAF/A4PT in a format jointly agreed to by the contractor at the beginning of the task.

6.1.2. Test Materials

6.1.2.1. All test materials, documents, notes, records, software tools acquired, and/or software produced by the contractor under this PWS shall become the property of the U.S. Government, which shall have unlimited rights to all materials and determine the scope of publication and distribution. The contractor shall be required to deliver electronic copies of all documents, notes, records and software to the Government quarterly and upon termination of the contract services or expiration of the contract period.

6.1.3. Trip reports

6.1.3.1. For all long distance travel, the contractor shall submit Trip Reports five working days after completion of a trip for all long distance travel. The contractor shall reconcile the Trip Reports with each invoice such that they can be matched month by month.

6.1.3.2. The Trip Report shall include the following information:

· Personnel traveled

· Dates of travel

· Destination(s)

· Purpose of Trip

· Contract effort supported and Task number;

· MAJCOM supported (if applicable);

· Training (be specific)

· Meeting Minutes

· Actual Trip Costs

· Approval Authority Documentation

· Trip Summary

6.1.4. Progress Reviews (IPRs).

6.1.5. The contractor shall conduct formal In Progress Reports (IPRs). IPRs shall include, at a minimum, the contract administrator procured on contract number XXX COR, Technical Point Of Contact (TPOC), contractor PM, contractor key personnel and additional Government and contractor representatives deemed necessary by the COR and/or TPOC. The IPR will provide a forum for Government review of progress, planning, and issues related to the contract and schedule. The IPR shall contain current financial status, anticipated financial status, current performance metrics, mitigation plans for under-performing areas, and other issues and concerns. The IPR shall focus on a high-level presentation of information already discussed and presented in other reports. The contractor shall prepare and deliver an agenda/briefing one week prior to the meeting and shall document and email IPR minutes to IPR participants. IPRs will be held quarterly at a mutual agreeable time and place.

6.1.6. IPR Topics

· Reporting period

· Brief Performance Work Statement status including tasks and financial status

· Summary of effort, progress and status of all activities/requirements by contract

· PMP updates and schedule changes, issues and/or variances.

· Matrix of Actual hours vs. planned and/or funded with variances and an explanation of significant variances for current period and of actual vs. planned hours cumulative to date

· Problem areas and risks

· Personnel actions for the period (separations, labor category changes, recruitments)

· Anticipated activity for the next reporting period

6.1.7. Monthly Management Update

· Brief status on tasks and deliverables for the contract

· Brief summary of effort, progress and status of all activities/requirements

· PMP updates and schedule changes, issues and/or variances.

· Brief problem areas and risks

· Brief personnel status

6.1.8. Monthly Status Report.

6.1.8.1. Monthly status reports shall include status of work, schedules, deliverables, current and cumulative task funding status (direct labor and travel funding status to be reported separately as required), risks and risk mitigation techniques, outstanding issues, and proposed resolution approaches and actions to resolve any outstanding issues. The report shall identify milestones and deliverables completed and progress towards major milestones and deliverables. The report shall identify activities and deliverables planned but not completed including the government acknowledgement and approval of the incomplete work. The monthly status report shall be submitted simultaneously with the monthly invoice.

6.2. Meetings and Briefings

6.2.1. The contractor shall prepare meeting minutes, briefings, background papers, bottom line electronic mail, and other correspondence to HAF/A4PT. The contractor shall participate in meetings, video-teleconferences, web-based collaboration events, working groups, and briefings providing technical support and policy subject matter expertise as required.

6.3. Performance

6.3.1. Work is to be accomplished through the contract administrator procured on contract number XXX Federal Acquisition Service (FAS), Great Lakes Region 5, through its contract with the selected contractor. Certification by the Government of satisfactory services provided is contingent upon the contractor performing in accordance with the terms and conditions of the referenced contract, this document, the approved technical and price quotes, and all amendments. The client's representative, contract administrator procured on contract number XXX’s representatives, and the contractor's representative(s) shall meet when deemed necessary at the client’s request. The client representative, the contract administrator procured on contract number XXX representatives, and the contractor’s representative may meet at the place determined by the client representative and contract administrator procured on contract number XXX representatives.

6.3.1.1. The base year will be 12 months with 4 one year option periods. The period of performance for this requirement is estimated as follows.

· Base Year

· Option Period 1 June 23, 2016 through June 22, 2017

· Option Period 2 June 23, 2017 through June 22, 2018

· Option Period 3 June 23, 2018 through June 22, 2019

· Option Period 4 June 23, 2019 through June 22, 2020

6.3.2. Place of Performance.

6.3.2.1. The primary place of performance will be at WPAFB

6.3.3. Alternate Place of Performance

6.3.3.1. Contractor employees may be required to work at another approved activity within the local travel area or at the contractor's facility. Contracting Officer Representative (COR)/Task Monitor (TM) approval is required to work at an alternate work site unless directed by the government.

6.3.4. Work Hours

6.3.4.1. On-site contractor support shall be available during customer agency normal operating hours. Work shall consist of 40-hour workweeks, Monday through Friday, excluding Federal holidays. The Government requires contractor work hours to be staggered to meet Government work hours. The contractor personnel shall observe all Federal holidays. The contractor shall provide for non-standard duty hours support on an as required basis. Non-standard duty hours and additional hours for work to be performed (to include work beyond the standard 40-hour work week, work on holidays, and work on down days) is uncommon and shall be coordinated with an authorized government representative.

6.3.5. Travel

6.3.5.1. Contractor will be required to travel by commercial or government conveyance. The specific location, number of days and number of personnel will vary. All travel will be handled in accordance with the terms and conditions of the contract. The A4PT Director or designated individual shall approve all non-local travel prior to costs being incurred. Travel requests, to include projected costs, shall be submitted to enable COR recommendation and A4PT Director or designated individual approval no later than five workdays prior to travel. Travel will be handled, to include the reimbursement of expenses, in accordance with the terms and conditions of the contract and the Joint Travel Regulation guidance. All non-local travel arrangements will be the responsibility of the contractor including, but not limited to, airline, hotel, and rental car reservations. The contractor should make all efforts to schedule travel far enough in advance to take advantage of reduced airfares.

6.3.5.2. The Government can increase or decrease the allotted travel amounts for all performance periods. The Performance Work Statement will include an Other Direct Costs (ODC) allowance for reimbursable travel expenses.

6.3.6. Legal Holidays

6.3.6.1. The following legal holidays are observed under this contract:

· New Year's Day

· Martin Luther King's Birthday

· President's Day

· Memorial Day

· Independence Day

· Labor Day

· Columbus Day

· Veteran's Day

· Thanksgiving Day

· Christmas Day

· Holidays granted by Executive Order

6.4. Government Furnished Property and Services

6.4.1. The Government will provide a standard Air Force office workspace with furniture, personal computer with network access (remote access is authorized) and standard services (email, print, applications, etc.), telephone access, and access to office equipment for official business.

6.4.2. Data -The government will give the contractor access to government data that is essential for the performance of individual task, as and when the need arises. The government will provide the contractor with system access as required to perform this work. The contractor is responsible for obtaining data necessary to perform each task if that data is in the public domain and is not otherwise furnished by the government. (Note: See the data list that accompanies the Government Furnished Equipment, below.)

6.4.3. Equipment - The government will provide customary office furnishings, equipment, and supplies for the use of contractor employees.

6.5. Security

6.5.1. Physical Security:

6.5.2. The physical security section is applicable only to personnel performing work on a Department of Defense (DoD) installation.

6.5.3. The contractors shall ensure their employees are those of their subcontracts have the proper credentials allowing them to work in the applicable country. Persons found to be undocumented or illegal aliens shall be remanded to the proper authorities.

6.5.4. The Performance Work Statement requires all personnel, to include subcontractors and Independent Consultants, performing work on this Performance Work Statement to possess at least a SECRET clearance. Contractor Personnel shall hold the designated clearance level required for a position at the time of appointment/award as indicated by the Government. “Exceptions to the above” will be reviewed and approved by the Government point of contact, the COR. All exceptions will include a justification to include, but not limited to the following: the reason for the exception, what skill is being provided, and why the position cannot be filled with personnel cleared at the designated level.

6.5.5. Contractor personnel shall obtain a Common Access Card (CAC) issued by the Government to obtain entrance to any Government facility required in the performance of their duties. CAC Cards will be prominently displayed while in a government facility and must be used to gain access to the government network.

6.6. Property Protection:

6.6.1. Property protection for facility where the Contractors' primary work center is located will be the responsibility of the local facility manager and local Government Security Manager, or their duly authorized representative IAW AFI 31-101, The Air Force Installation Security Program and command/local directives. The Contractor must safeguard all government-owned equipment and materials in his/her possession or use.

6.6.2. The Contractor shall meet Air Force standards for storing, processing, and handling unclassified and/or sensitive but Unclassified (SBU) information and systems. Additionally, all resources (e.g. publication/instructions) provided by the government to assist the Contractor in the performance of their contract shall be surrendered upon termination of employment or the end of the contract performance period.

6.6.3. Positions of trust require a favorable National Agency Check (NAC). Per Air Force Systems Security Instruction 5027, the Contractors/instructors accessing a government network must, at a minimum, have a completed and favorable NAC. IAW AFI 31-601, Industrial Security Program Management, when Contractors require unescorted entry to restricted areas, access to sensitive unclassified information, access to Government Automated Information Systems and/or sensitive equipment, not involving access to classified information, the Contractor’s personnel security questionnaire is processed by the sponsoring Air Force activity per DoD 5200.2-R and AFI 31-501, Personnel Security Program Management.

6.7. Security program and command/local directives:

6.7.1. The Contractor shall safeguard all Government-owned equipment and materials in his/her possession or use. The Contractor shall meet Air Force standards for storing, processing and handling classified information and systems.

6.8. Nondisclosure Agreement.

6.8.1. Completion of a nondisclosure statement (attachment A) for each individual is required. The contractor shall enter into a non-disclosure agreement with other Government contractors as requested by the Government. Any and all information prepared during the performance of these contract services shall have restricted distribution within the selected contractor organization. The contractor shall release no data or information related to this SOW without the prior authorization of the government.

6.9. Privacy Act.

6.9.1. Work on this project may require personnel to have access to Privacy Information. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

6.10. Government and Contractor Contact Information

Contractor Contacts

Government Contacts

· Contract Officer Representative (COR)

· Contracting Officer

· AF/A4PT Primary Client Contact

· AF/A4PT Alternate Client Contact

6.11. Quality Assurance Surveillance Plan (QASP).

6.11.1. The Government's Quality Assurance Surveillance Plan (QASP) method is monthly checklist based on requirements identified in the PWS. The Contracting Officer will provide notification to the contractor should any month Quality Assurance Surveillance Plan (QASP) indicates performance not meeting the acceptable performance standard identified in the PWS.