MR_Questionnaire.docx

MARKET RESEARCH QUESTIONNAIRE

Air Terminal and Ground Handling Services (ATGHS), Japan

HTC711-17-R-C001

Company Name: ______________________________________________________

Address: _____________________________________________________________

Phone Number: _______________________________________________________

Point of Contact: ______________________________________________________

Email Address: _______________________________________________________

Cage Code & DUNS Number_______________________________________________

Size/Status: (Check all that apply)

____Small Business ____Veteran-Owned Small Business ____Service-Disabled Veteran-Owned Small Business ____Small Disadvantaged Business ____Woman-Owned Small Business ____Large Business ____Foreign-Owned Corporation

DESCRIPTION OF SERVICES:

The contractor shall provide all technical support, personnel, supervision, equipment, tools, materials, facilities, and other items and services, (except as specified within the contract as Government-furnished materials, equipment, facilities, services, and training), as required, to perform ATGHS. Services include Air Terminal Operations Center, Aircraft Load Planning, Aircraft Services (control and record movement of cargo and mail, provide cargo processing, special handling, and aircraft loading and unloading), Passenger and Baggage Services, Records and Reports, Funds Handling, Fleet Service, Materials Handling Equipment and Vehicle Operation/Maintenance, Communications Management/Information Systems, and Custodial Services. At Misawa AB, the Contractor shall facilitate on-time aircraft departures and maintain the capability to provide sustained ATGHS for a working Maximum on Ground (MOG), as defined in Appendix A, of 1 wide-body aircraft or the equivalent thereof at both locations.

NAICS Code: 488119 – Other Airport Operations

Period of Performance: One year base period, 1 Oct 18 through 30 Sep 19, plus four (4) one-year options, taking performance through 30 Sep 23.

Hours of Operation: The Contractor shall staff the ATOC function (Misawa AB only) 24 hours a day, 7 days a week. All other functions shall be staffed and services provided 0600-1800 local time Monday through Friday and outside of these established operating hours to meet specific mission requirements.

Security: The Contractor shall comply with the applicable DoD, USAF, AMC, PACAF, and Installation Instructions, regarding Operational, Physical, and Communications Security as well as the Anti-terrorism/Force Protection Programs. Refer to the draft PWS for additional information.

Government-provided training: Government personnel will provide initial familiarization training at Misawa AB and to Itazuki Fukuoka IAP to Contractor personnel for the first 15 calendar days of the contract performance period. During this period, the Contractor is fully responsible for providing adequate personnel, supervision, and any items and services necessary to perform ATGHS as defined in this PWS. Training will include, but not be limited to, AMC operating procedures; documentation requirements; cargo/mail/ in-check, processing, preparation for airlift; passenger/baggage processing; JI processes; Load Team Chief requirements; aircraft loading/unloading; records and reports requirements; GATES; and maintenance/operation of vehicles and equipment. Beginning 1 October 2018, the Contractor is fully responsible for providing adequate personnel, supervision, and any items and services necessary to perform ATGHS as defined in this PWS.

Government-furnished materials/equipment: The Government will provide the GFE stated in Appendix C-2 of the PWS for Misawa and Fukuoka.

For questions 1 through 7 below, please provide detailed responses for recent (within the past 3 years) ATGHS work performed by your company.

1. Does your company currently or ever provided cargo handling, passenger and baggage services, aircraft loading/offloading at a commercial airport and/or military installation? If yes, please explain.

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2. Has your company been responsible for an Air Terminal Operations Center that manages all information and terminal resources required to receive, document, plan, and move passengers, cargo, and mail to ensure maximum aircraft utilization? If yes, specify services provided.

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3. Has your company attended and does it value attending an Industry Day prior to submission of proposals to review and clarify the solicitation requirements and the contract performance requirements?

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4. With a 60 day lead time, can your company transition with the required equipment, materials, and personnel (with associated clearances, badges, access cards, etc.) to be fully operational by 1 Oct 2018

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Does your company have an agreement with the Israel Airport Authority which allows you to provide services at Ben Gurion IAP and Ovda AB? If so which services have you been authorized to provide?

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5. Do your commercial contracts contain provisions for extending the term of the contract (e.g., yearly options)?

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6. Do your commercial contracts contain provisions for extending services at the end of the contract (e.g., option to extend services)?

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7. A draft copy of the Government's Performance Work Statement (PWS) is attached. Following your review of this document, please identify any commercial best practices, not already mentioned, that your company recommends the Government incorporate into the PWS and the associated benefit or rational for doing so. Along with each recommendation, please indicate the specific practice and the corresponding PWS paragraph.

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