Attachment_1_-_Performance_Work_Statement_23_April_2013.pdf

Solicitation HTC711-13-R-C003 Attachment 1

PERFORMANCE WORK STATEMENT (PWS)

TRANS-SAHARA SHORT TAKE-OFF AND LANDING (STOL) AIRLIFT AND

CASUALTY EVACUATION (CASEVAC) SUPPORT

23 APRIL 2013

1.0 DESCRIPTION OF SERVICES.

1.1 Air CASEVAC Service:

1.1.1 The contractor shall provide air CASEVAC services with National Registry Emergency Medical Technician - Paramedic (NREMT-P) equivalent level en route care capabilities within three hours of notification (N+3) and may be put on a heightened response posture to be airborne within one hour of notification (N+1).

1.1.2 The contractor shall be capable of operating from alternate locations for periods of up to 60 days with limited facilities in order to provide on-site CASEVAC for high risk activities (reference paragraph 3.4.1). During these periods, the contractor will be provided with opportunities to return to the main operating base for resupply, crew swapout, etc. An example of an operation from an alternate location is the annual support of Flintlock. Flintlock is a major exercise involving approximately 900 personnel. Facilities for the crew, to include sleeping quarters, bathroom/shower, and food are provided to contractors.

1.1.3 The contractor aircraft shall be equipped with necessary medical equipment and supplies to support medical personnel providing en route critical care to include, but not limited to, Basic Life Support (BLS), Advanced Trauma Life Support (ATLS), Advanced Cardiac Life Support (ACLS), and resuscitative measures commersurate with the American Heart Association, American College of Surgeons, and the National Registry of Emergency Medical Technicians-Paramedic level (NREMT-P) or equivalent standard, including equipment and medications stored and maintained under manufacturer approved conditions.

1.1.4 The contractor aircraft shall have the capability to load a patient on a litter with critical care equipment attached while maintaining the patient in a neutral horizontal position throughout the loading procedure. Note: A loading door meeting this requirement is acceptable as an alternate to a ramp.

1.1.5 The contractor aircraft shall have the capacity to safely transport a minimum of one medic, and four patients (two ambulatory and two litters or a combination thereof) from unimproved landing zones to an airfield designated by the supported unit.

1.1.6 The contractor shall provide NREMT-paramedic level certified/equivalent or higher level trained medical providers; at least one such medical provider shall operate on each aircraft tasked with evacuation and will have no other responsibilities when patients are onboard. For any equivalent standard/certifications submitted, a Department of Defense (DoD)-appointed Medical Doctor (MD), Doctor of Osteopathic Medicine (DO), Advanced Practice Registered Nurse Practitioner (APRN), or Physicians Assistant (PA) (SOCAF Surgeon) will review and approve credentials to ensure appropriate critical care and trauma skills commensurate to the

NREMT-P level of training. The contractor shall plan for up to two aircraft tasked with evacuation operations at a time with up to four patients for each aircraft.

1.1.7 Medical provider(s) shall have current documented skill certifications in BLS, ATLS, ACLS, and NREMT-paramedic (or equivalent courses of instruction). The BLS, ACLS, ATLS and NREMT-paramedic certifications will be verified before the first assignment, and shall be current throughout the assignment. The NREMT-paramedic shall be in good standing with the national registry (or equivalent certifying organization). This verified documentation shall be maintained for a period of at least two years. Alternative certifications may be approved if submitted to the Contracting Officer for consideration and review by the U. S. Special Operations Command, Africa (SOCAFRICA) Surgeon prior to hiring.

1.1.8 Medical personnel shall provide critical care NREMT-paramedic level service determined necessary for life support in support of CASEVAC operations. Routine medical care that is not associated with patient transport shall not be provided.

1.1.9 Contractor must document all patient care provided during each mission and provide a legible copy of medical documentation in English to the receiving medical facility or receiving medical crew (if being transferred to another medical aircraft) upon transfer of care. Copies of all medical documentation will be retained by the contractor for (1) one year from date of mission and provided to the contracting representative (COR) upon request.

1.1.10 Contractor will ensure all medical personnel wear adequate clothing/uniforms and equipment to safely operate and communicate during running aircraft operations (day or night) and wear protection against biological hazards during patient care

1.1.11 Historically, CASEVAC services has accounted for approximately 10 percent of monthly flight hours.

1.2 Personnel Airlift Service:

1.2.1 Personnel airlift service shall be available within a minimum of 48 hours notification.

Passengers will possibly travel with personal weapons (small arms) and small amounts of ammunition. Planning weight for passengers plus baggage is 350 lbs per person.

1.2.2 Aircraft shall be capable of carrying a minimum of six passengers.

1.2.3 The Government will provide the contractor a manifest prior to boarding. The contractor shall not permit any unauthorized personnel to board the aircraft without consent from SOCAFRICA. The contractor shall verify passenger and cargo weights.

Contractor shall leave an accurate passenger manifest at departure airfields with the user. Contractor shall present a safety briefing to all passengers prior to takeoff.

1.2.4 Historically, routine passenger and cargo movements have accounted for approximately 90 percent of monthly flight hours.

1.3 Cargo Airlift Service:

1.3.1 Cargo airlift service shall be available within a minimum of 48 hours notification.

1.3.2 The contractor shall provide service for cargo loads up to 2,500 pounds.

1.3.3 The Government will ensure all hazardous materials are properly prepared prior to loading the aircraft. Prior to departure, the Government will furnish the pilot in command the following information:

Proper shipping name United Nations (UN) number (if applicable) Hazard class and division Quantity in terms of weight or volume Location of the hazardous item in the aircraft Net Explosive Weight (NEW) for any Class 1 explosives Passenger authorization Any special handling instructions

1.3.4 Historically, routine passenger and cargo movements have accounted for approximately 90 percent of monthly flight hours.

1.4 Air Drop Service:

1.4.1 The contractor shall be able to execute door bundle drops with 48-hour notice.

Maximum door bundle dimensions are length: 36 inches, width: 30 inches, height: 47 inches, and weight: 75 pounds. The U.S. Government (USG) will wrap & prepare.

1.4.2 Aircraft shall be capable of static-line, personnel air drop operations.

1.4.3 Aircrew shall be air drop qualified in accordance with the contractor’s training program as approved by the FAA.

1.4.4 Air drop services are anticipated to be used sparingly throughout contract performance.

1.5 Support and Operation:

1.5.1 The Contracting Officer Representative (COR) will provide the contractor with the name of a Government Point of Contact (POC) who will act as the primary mission scheduler and will be responsible for providing all mission requirements and coordinating actions. The Government POC is currently based in Burkina Faso.

1.5.2 The contractor shall provide mission coordination personnel to coordinate with the Government POC. The contractor’s person(s) performing mission coordination duties shall be available to interface with the Government POC(s) in Burkina Faso in person on short notice to support mission planning requirements.

1.5.3 The contractor shall provide mission coordination services to SOCAFRICA to include, but not limited to:

Support for mission tasking, weather support, and publishing of all supporting documentation for the aircraft

Support for ad-hoc mission planning Coordination of diplomatic and other required approvals for aircraft international transit, as well as lodging and transportation at intermediate and mission-approved stopover locations

Operational support, mission scheduling, airspace coordination, and review of threat data for the operational area

Support required for coordination for protocols to support aircraft communications, ad-hoc and in-flight mission tasking, and force protection mission procedures

1.5.4 The contractor shall report any change of mission availability status within 30 minutes of change to the Government POC and COR.

1.6 Flight Hours:

1.6.1 The contractor shall provide all necessary support required to include, but not limited to, personnel, equipment, and material supplies to provide up to 1000 flight hours per year, to be carried throughout the entire performance period.

1.6.2 Only flying hours in direct support of this contract shall be invoiced. Hours for orientation flights are not billable against this CLIN. Flight hours are calculated from the moment wheels are off the ground until the wheels touch the ground at completion of a mission time to the nearest 1/4 hour expressed in local time.

1.7 Reimbursable Services and Costs:

1.7.1 Reimbursable expenses, listed in the Schedule, shall be identified as separate items and shall be supported by paid receipts. In the event paid receipts cannot be furnished, other documentation must be submitted.

1.7.2 The Government will reimburse the contractor, at cost, for airport fees assessed as a result of authorized performance under this contract. Airport fees include landing and parking fees, overflight fees, and aircraft ground handling services at destinations other than the base of operations (Ouagadougou, Burkina Faso).

1.7.3 Federal transportation taxes that the contractor is required to pay for performance of this contract shall be added to the contractor’s invoices as a separate item, and the Government shall reimburse the contractor, at cost, for the amount of such taxes.

(Reference Public Law 97-248, Tax Equity and Fiscal Responsibility Act of 1982).

1.7.4 In the event the contractor is requested by the Government to care for the passengers during a mission delay or diversion, which is not a contractor controllable delay, the Government will reimburse the contractor, at cost, for such expenses. Such expenses include lodging and meals for passengers and crew.

1.7.5 In the event the contractor’s crew is required to remain overnight at an enroute stop, the contractor will be reimbursed per diem rates consistent with PL 99-234, Federal Civilian Employees and Contractor Travel Expenses Act of 1985, FAR 31.205- 46(a)(2), and Federal Travel Regulations in effect at the time the travel is completed, during the performance period of this contract for each authorized overnight lodging.

Food and lodging arrangements are the contractor’s responsibility. Claims for food/lodging expenses shall be supported by paid receipts to the maximum extent possible. In the event paid receipts cannot be furnished, other documentation must be submitted. Contractor travel requiring prolongued relocation as specified in paragraph 1.1.2 will not be reimbursable and shall be included in the fixed price.

1.7.6 Economic Price Adjustment (EPA) Based on DESC Established Prices of Fuel – Airlift. TRANSFAR clause 5552.216-9002 is applicable to this requirement.

Adjustments will be made as indicated within the clause and shall be taken against the CLIN titled Fuel EPA Reimbursable. For this contract, the pegged price for fuel (per gallon) is as follows:

Jet Fuel:

JP8 & JA1 $3.73

JAA $3.71

JP5 $3.75

1.8 Phase-in/Phase-out Period:

1.8.1 Phase-in shall be forty-five (45) consecutive days after awarded start date to allow the contractor a preparation period for the purpose of relocating and training personnel (including site surveys and familiarization), travel, ordering materials, inventory of Government Furnished Equipment (GFE), and coordination of all phase-in matters associated with contractor take-over of the Short Take-Off and Landing (STOL) support functions required under this contract. These supplies shall serve as the baseline for supply inventory used to support flights that shall be maintained by the contractor. Contractors are advised that this inventory includes controlled narcotics for which stringent accountability shall be maintained. A report of this inventory, replenishment and utilization history for the reporting period shall be delivered per section 5.2 of this PWS (A002).

1.8.2 The contractor shall coordinate phase-in with the outgoing performer’s phase-out to ensure there is no more than a one-day break in service. This “one day” is allowed only to accommodate the lack of duplicative aircraft parking at the base location in Burkina Faso.

1.8.3 Failure to become fully mission capable by the 45th day of the phase-in period of performance will be grounds to pursue a Termination for Default.

1.8.4 The contractor shall execute the Phase-Out Plan (A008) as approved by the Contracting Officer.

1.9 Rapid Base Relocation:

This is a contingency option to be executed if operating at the Burkina Faso base is no longer feasible due to emerging events or other impacts.

1.9.1 The contractor shall relocate all assets and personnel to an alternate base location within 40 days of notice. For proposal purposes, use Mauritania as the alternate base location.

1.9.2 The contractor shall resume services required in this contract at the new location as soon as practical, but no longer than 40 days from date of notice.

2.0 SERVICES DELIVERY SUMMARY. The Services Delivery Summary (SDS) performance objectives and their associated performance thresholds establish the baseline for the Government’s surveillance program.

PERFORMANCE

OBJECTIVE

PWS

PARAGRAPH

PERFORMANCE

THRESHOLD

PO 1. At least one aircraft is Fully Mission Capable (FMC) for CASEVAC taskings.

1.1

No instances of non-availability of both aircraft. All aircraft are maintained at a combined availability rate of 90% measured monthly (Reference Note 1 for calculation)

PO 2. Mission Abort Rate is minimized to ensure effective execution of requirements

1.1

Mission Abort Rate less than or equal to 5% for non CASEVAC missions; 0% for all CASEVAC missions measured monthly (Reference Note 2 for calculation)

Note 1:

Availability Rate (%) = (Mission Capable Hours / Total Possessed Hours) x 100

Total Possessed Hours = (24 hours per day times number of days in period times 2 aircraft) subtracted by pre-approved scheduled maintenance hours subtracted by Contract Officer excused hours

Mission Capable Hours =

FMC hours + [PMC(CASEVAC) hours times 50%] + [PMC (Air Drop) hours times 5%] + [PMC (Personnel Airlift) hours times 25%] + [PMC (Airlift, Cargo) hours times 20%]

Where:

FMC (Fully Mission Capable) hours = All hours each aircraft can perform all required services.

PMC(CASEVAC) = Partially Mission Capable, able to perform CASEVAC.

PMC(Air Drop) = Partially Mission Capable, able to perform Air Drop.

PMC(Airlift, Personnel) = Partially Mission Capable, able to perform Personnel Airlift.

PMC(Airlift, Cargo) = Partially Mission Capable for Airlift, able to perform Cargo Airlift.

Note 2:

Mission Abort Rate (%) = (Number of missions aborted* / Number of missions tasked) X 100

An aborted mission occurs when a mission is tasked for aircraft that have been reported as mission capable for the required service, and the contractor then cannot complete the tasking.

* Aborted missions due to weather, earthquake, natural disasters, and acts of war do not count so long as the contractor has exercised reasonable due diligence to protect the aircraft from the effects of these events.

3.0 GENERAL INFORMATION.

3.1 The principal place of performance for this contract shall be the Primary Operating Area (POA), as dictated by operational requirements. The contractor may be required to provide labor hours in excess of 40 hours per work week to include holiday and weekends, and/or during irregular times and shifts based upon Joint Special Operations Task Force - Trans Sahara (JSOTF-TS) operations and exercises.

3.2 All contractor personnel supporting overseas missions shall obtain and maintain visas as required to perform the services required in this contract.

3.3 Crew duty shall be limited to 14 hours for two-pilot crews and 18 hours for three or more pilot crews or as restricted by flight time limitations and rest requirements under FAA Part 135, whichever is more restrictive. Crew duty will be considered as beginning when the crewmember reports for duty and ending at block-in of the final DoD segment for that crew.

3.3.1 Crew duty execution limits shall be the same as scheduled, except that the limits may be extended by two hours for two and three-pilot crews. This extension is at the contractor’s discretion.

3.3.2 The contractor shall maintain and provide to the Contracting Officer or his written designee upon request, statistical tracking of the number of times this extension is utilized.

3.3.3 Minimum crew rest, prior to first DoD segment or between DoD segments, shall be 10 hours. At the contractor’s discretion that rest can be reduced to nine hours if the crew is still able to receive eight hours of uninterrupted rest.

3.3.4 The reduced rest shall not be combined with the two-hour crew duty extension during a preceding or subsequent duty period.

3.4 Other Performance Requirements:

3.4.1 Services shall be based at Ouagadougou, Burkina Faso and be capable of conducting operations from various temporary Forward Operating Locations (FOLs), to include primitive field accommodations (such as tents).

3.4.2 While the U.S. Government does not anticipate a change of base location, events could arise that would require a rapid relocation to a new base of operations in the same POA. The contractor shall be prepared to relocate all contractor-provided assets and personnel in theater associated with this contract within 40 days of notice. This requirement is to ensure all assets are prepared and maintained for rapid mobilization;

an optional CLIN for this service has been established to execute the mobilization if needed.

3.4.3 The POA includes, but is not limited to, the recognized political boundaries of Algeria, Burkina Faso, Cameroon, Central African Republic, Chad, Democratic Republic of the Congo, Ethiopia, Kenya, Libya, Mali, Mauritania, Morocco, Niger, Nigeria, Senegal, Sudan, South Sudan, Tunisia, and Uganda, as dictated by operational requirements. It is anticipated the most likely locations for missions from the above list would be to: Algeria, Burkina Faso, Cameroon, Chad, Libya, Mali, Mauritania, Morocco, Niger, Nigeria, Senegal, and Tunisia.

3.4.4 Contractor performance shall include day and night time mission requirements involving short soft field landings/take offs and operating on improved and unimproved airfield landing zones. The contractor shall be able to land and take off at night from unlit airfields using contractor-provided night vision devices. The contractor shall be night vision certified by the FAA within six months of award to be able to land and take off at night from unlit airfields using contractor-provided night vision devices.

3.4.5 The contractor shall support operations 24 hours a day/7 days a week. Mission tasking for in-theater operations is typically initiated with 48 hours notice.

3.4.6 The contractor shall assess the current situation (weather, Intel, NOTAMS, terrain, crew experience, and tactical situation) prior to launch to make an accurate risk assessment before performing a mission.

3.4.7 The contractor shall be responsible to provide , at a minimum, the following requirements at all locations as required:

All maintenance and supplies required to operate aircraft All medical equipment and supplies required to execute a CASEVAC operation (reference section 4.0 concerning controlled substances) All airport handling, landing, and Aerial Navigation in Africa (ASECNA) fees All contractor personnel support (lodging, meals, laundry, etc.) to include appropriate gear for personnel support in primitive environments at FOLs (such as tents)

Any and all personal protective gear (including small arms as required) or other equipment as indicated in the contractor’s force protection plan

All force protection training prior to mission execution Appropriate theater/country authorities for aircraft entry and personnel clearances as required by specific nations

3.4.8 The contractor shall be responsible to coordinate, at a minimum, the following requirements at all locations as required:

Fuel Parking Hangar space (if available and necessary) Office space at the base location (if necessary per the contractor’s management approach)

3.5 Required Aircraft Equipment:

The aircraft shall contain the following installed equipment:

Instrument Flight Rules (IFR) capable with Traffic Collision Avoidance

System (TCAS) High Frequency (HF), Very High Frequency (VHF), and Ultra High

Frequency (UHF) Radios; Secure Capable (VHF, UHF, FM) and SATCOM radios with secure devices that are equipped to receive crypto codes using Simple Key Loader (SKL) AN/PYQ10 and Really Simple Key Loader (RSKL) (KIK-30) devices

Global Positioning Satellite (GPS) navigation equipment Oxygen readily available for crew and passengers above 10,000 ft IAW FAA requirements Ability to start aircraft engines without use of external ground power units Weather detection capable radar Global flight tracking equipment; JSOAD currently uses the “Blue Sky” system**, however, the following salient characteristics are required:

Ability for U.S. Government members to access the system through an online Web portal (such as MS Internet Explorer), using only a standard web browser with no additional user software required to be loaded on the user’s computer

Unlimited user accounts for accessing flight tracking Near real time worldwide tracking (GPS\Iridium Tracks location, velocity, heading, and altitude of asset Distress (Mayday, 911) capability 2-way text messaging Remote management of all GPS device settings

** “Blue Sky” is a commercial product. If one desires more information about this system, the contact information is:

Blue Sky Network, 1298 Prospect Street, Suite 1-D, La Jolla, CA, 92037, USA O: +1 858 551 3894 F: +1 858 225 0794

It is not the intent of this PWS to dictate or promote the brand of tracking system to be utilized. The contact information is provided solely so the salient characteristics listed above are fully understood.

3.5.1 Fire Containment Covers: In accordance with FAA airworthiness directive 93-07- 15, Fire Containment Covers (FCCs) shall be placed on all cargo transported in the class B cargo compartment of combination aircraft. This airworthiness directive also stipulates for alternate compliance exempt certain items from the requirement to be covered by FCCs.

3.5.1.1 The contractor shall furnish, transport, repair and replace sufficient FCCs on each operational aircraft. An FCC shall be deemed unserviceable if it has damage in excess of any of the following: 4” x 4” L-shaped tear, 8” long tear, 2” diameter tear.

3.5.1.2 The contractor shall be responsible for covering and uncovering cargo with the FCCs. If the Government removes FCCs from the aircraft, the

Government will ensure the same number of FCCs are returned to the aircraft.

3.5.2 All passenger and cargo doors used for on-loading and off-loading of passengers, baggage, and cargo aboard the aircraft shall be equipped with a safety barrier at chest or waist level. This safety barrier is not to supersede or replace any Original Equipment Manufacturer (OEM) mandatory safety procedures or safety procedures under the Title 14 of the Code of federal Regulations (CFR) Part 135 (hereinafter also referred to as FAA Regulation Part 135) and Title 32 CFR Part 861.

3.6 Required Aircraft Performance Requirements:

3.6.1 All aircraft used for this contract shall be multi-engine.

3.6.2 Depot-level maintenance or any other non-tasking-related aircraft absences from the base location shall not absolve the contractor from the requirements of this contract.

3.6.3 At least two aircraft shall be utilized to meet PWS requirements.

3.6.4 The aircraft shall meet the following minimum performance requirements at sea level on a standard day.*

* The "standard day" model of the atmosphere is defined at sea level:

Density (ρ): 1.229 kg/m³ Pressure (p): 101.3 kPa Temperature (T): 15 °C Viscosity (μ): 17.3 µPa·s

3.6.5 Aircraft shall be capable of taking off and landing with 1,750 lbs of cargo on an unimproved runway of a minimum of 2,500 feet in length.

3.6.6 Aircraft shall be capable of taking off and landing on unprepared and unsurveyed surfaces (for personnel recovery under emergency conditions during daylight hours).

Pilot discretion may be employed for landing location.

3.6.7 Aircraft shall have an un-refueled range of at least 700 nautical miles with 1,750 lbs of cargo.

3.6.8 Aircraft shall be capable operating in extreme heat and dusty conditions typical on the African continent.

3.6.9 The contractor shall obtain all necessary export licenses from the Department of State to address any International Traffic in Arms Regulations (ITAR) restrictions to facilitate performance in all required countries.

3.7 Applicable Regulations and Information:

3.7.1 All aircraft operations shall be conducted under FAA Regulation Part 135.

3.7.2 Aircrew training, proficiency and aircraft maintenance shall be performed in accordance with (IAW) FAA Regulation Part 135.

3.7.3 The contractor must be an approved DoD air carrier as determined by HQ AMC/A3B and the Commercial Airlift Review Board (CARB). The contractor must maintain this approval throughout the performance of this contract. The contractor shall comply with all FAA requirements and with all DoD additional standards as published on the following web site:

http://www.amc.af.mil/library/businesscustomers.asp

3.8 Personnel Requirements:

The contractor shall provide an adequate number of pilots, medics, air cargo handling specialists, and mechanics to support operational requirements as detailed in this contract.

3.8.1 All personnel shall be able to read, speak and write English fluently. French language skills are highly desired, but not required.

3.8.2 Each mission shall be staffed with the appropriate number of pilots to safely and effectively operate the aircraft.

3.8.3 The contractor shall coordinate all missions with the appropriate fixed base of operation (FBO), military range control and air traffic control (ATC) facilities (military and civilian).

3.8.4 Aircrew members shall be trained, qualified, and maintain proficiency in accordance with FAA Category I International Aviation Safety Assessment Program or in accordance with FAA Regulation Part 135.3.

3.8.5 Aircraft maintenance personnel shall be trained, qualified, and will maintain proficiency in accordance with FAA regulation part 135.

3.9 Unauthorized Self Drive:

Per direction from US Ambassador to Burkina Faso, contractor personnel shall be driven in vehicles by locally-contracted drivers. Self-driving, to include non-business related trips, is not authorized. The contractor shall follow USAFRICOM force protection requirements when doing so will not alter the terms and conditions of this contract. If compliance with these force protection requirements would alter the terms and conditions of the contract and/or give rise to a request for equitable adjustment, then the contractor shall inform the Contracting Officer and secure the Contracting Officer’s written direction prior to incurring any expense. Any action taken or expense incurred prior to express approval by the Contracting Officer will be deemed to be at the contractor’s expense.

3.10 Insurance:

Prior to performance of any services hereunder, the contractor shall, at its own expense, procure and maintain during the entire performance period of this contract, with financially and legally responsible insurance company or companies, minimum insurance coverage as set forth below:

3.10.1 Liability for Bodily Injury to or Death of Aircraft Passengers: A limit for each person of at least three hundred thousand dollars ($300,000.00), and a limit for each occurrence in any one aircraft of at least an amount equal to the sum produced by multiplying three hundred thousand dollars ($300,000.00) by the next highest whole number resulting from taking seventy-five percent (75%) of the total number of passenger seats.

3.10.2 Liability for Bodily Injury to or Death of Persons (Excluding Passengers) A limit of at least three hundred thousand dollars ($300,000.00) for each person in any one accident, and limit of at least twenty million dollars ($20,000,000.00) for each accident.

3.10.3 Liability for Loss of or Damage to Property: A limit of at least twenty million dollars ($20,000,000.00) for each accident.

3.10.4 If Combined Single Limit Liability is used, the amount thereof shall be at least equal to the combined minimum prescribed above for the various categories of split limits coverage.

3.10.5 Liability payment insurance purchased pursuant to the requirements of this paragraph shall cover payment to the U.S. Government pursuant to the subrogation provisions of the Medical Care recovery Act (42 U.S.C. 2651-3) and, within the liability limitations of this contract, the cost of U.S. Government provided medical care to the extent that said insurance would cover payment of the cost of medical care in the absence of any U.S. Government obligation to provide medical care.

3.10.6 The contractor will provide evidence of insurance to the Contracting Officer prior to contract award.

3.10.7 The contractor will verify that all policies submitted (i) contain endorsements providing for the waiver of any right of subrogation the insurer may have against the United States by reason of any payment under the policy on account of any damage or injury in connection with the insured’s use of any Government aviation facility, or the insured’s purchase of services or supplies from the United States Government;

and (ii) contain such provisions as the Government shall from time to time require in order to afford the Government adequate protections there under.

3.10.8 In the event of cancellation or material change in policy coverage, thirty (30) days prior written notice shall be given to the Contracting Officer.

3.10.9 All personnel performing duties in hazardous areas OCONUS shall be included in and insured with a policy covering Defense Base Act (DBA) requirements. DBA insurance for all personnel performing work OCONUS under this contract is required.

3.11 Contractor Travel:

3.11.1 Aircraft and crew shall meet all requirements specified in the Foreign Clearance Guide (FCG) for each country in the POA. The contractor shall be solely responsible for submitting all theater/country clearance requests for contractor aircraft and personnel in accordance with the Foreign Clearance Guide.

3.12 Security:

3.12.1. The majority of daily work associated with this PWS is at the unclassified level, but contractor personnel may be required to access SECRET information during performance of this contract. Specific security requirements are identified in the DD Form 254, DoD Contract Security Classification Specification.

3.12.2. Citizenship and Clearance Requirements. Contractor personnel performing services under this contract and requiring classified access shall be citizens of the United States of America. Dual citizens will not be authorized interim or final security clearance determinations. US Citizens who currently have (either expired or active) foreign passports will not be able to obtain or hold interim or final security clearances within DOD. These contractors who maintain or have in their possession a valid or expired foreign passport are considered dual-citizens and will not be authorized classified material or access. The contractor and subcontractor shall possess the capability to articulate well, speak and write fluently in the English Language, and comprehend the English Language.

3.12.3. Facilities Clearance Level (FCL). The contractor must have a valid FCL at the SECRET level. Interim FCLs are acceptable provided they are not expired. FCL procedures and security guidelines for adjudicative requirements are outlined in DOD 5220.22-M and DOD 5200.2-R. FCLs and Interim FCLs must be awarded by the Defense Security Service (DSS) field office. Contractor personnel must possess required security clearances granted by the Defense Industrial Security Clearance office (DISCO) at the timeof proposal submission or prior to performance under the contract if added after award.

3.12.4. Personnel Clearance Validation. Upon contract award, the COR shall submit the names of contractor personnel to the USTRANSCOM Security Services Center (SSC) for vetting through JPAS to ensure investigative and clearance requirements have been satisfied.

This shall be completed before the COR/Trusted Agent (TA) accesses the DOD Contract Verification System (CVS) and submits a request for issuance of the CAC to the contractor’s personnel. If a contractor’s employee does not have the required investigative or security clearance level based on the Government’s determination, the contractor’s employee will be denied the ability to work in support of this contract and the employee’s information will not be loaded into CVS.

3.12.5. Visits by contractors to USTRANSCOM. Any visit(s) by contractor personnel require an electronic visit request be submitted using JPAS. JPAS visits can be forwarded to the Security Management Office (SMO) code: USTC-SDDC. The visit request shall annotate the contract number in the POC block of the visit request and the name/phone number of either the COR or CO in the phone number block.

3.12.6. Derogatory Information. If the Government notifies the contractor that the employment or the continued employment of any contractor personnel is prejudicial to the interests or endangers the security of the United States of America, that employee shall be removed from performance on this contract. This includes security deviations/incidents and credible derogatory information on contractor personnel during the course of the contract’s period of performance as noted in JPAS. Personnel who have incident reports posted in JPAS will be denied the ability to support the task order until the issues have been resolved and the incident has been removed in JPAS. The contractor shall make any changes necessary in the appointment(s), at no additional cost to the Government.

3.12.7 The contractor shall establish a program to prevent unlawful seizure of the aircraft.

At airports, bases, and air terminals where US forces are present and responsible for deployment or redeployment of forces, the military will be responsible for security processing of passengers at on- or off-load.

3.12.8 At en-route or operational stops and at locations where there is no military presence, security processing of passengers shall be the responsibility of the contractor. At these locations, the contractor shall satisfy the requirements of the Transportation Security Administration (TSA) security program for charter operations in commercial service.

3.12.9. Security Regulation Guidance:

Department of Defense (DOD):

2000.16 (DOD Antiterrorism (AT) Standards)

5200.01 (DOD Information Security Program) 5200.2-R (DOD Personnel Security Program) 5200.08-R (DOD Physical Security Program) 5220.22-M (National Industrial Security Program)

8500.1 (Information Assurance (IA))

2000.12 (DOD Antiterrorism (AT) Program)

8500.2 (Information Assurance (IA) Implementation) DOD regulations found at: http://www.dtic.mil/whs/directives/corres/pub1.html

3.12.10. USTRANSCOM Force Protection (Industrial Security) Points of Contact:

USTRANSCOM

Attn: TCJ3-FP (Steve Strait or Pat Collins) 508 Scott Drive Scott AFB IL 62225 Commercial: 618-220-6531/220-6550 Email at Patrick.Collins@ustranscom.mil or Steven.Strait@ustranscom.mil USTCJ3-FP Approval: Steven Strait, 12 March 2013 USTCJ3- FP Tracking #: USTRANSCOM-FP-0011-13

3.13 Information Assurance:

3.13.1 Requirement for Contractor Information Assurance (IA) Report. The Contractor shall provide an Information Assurance Report to describe their environment that safeguards DOD non-public information resident on or transiting the contractor's unclassified information systems from unauthorized access and disclosure.

Protection measures applied should consider the risks (i.e. consequences and their probability) of loss, misuse, unauthorized access, or modification of information.

The report shall address the SANS (SysAdmin, Audit, Network, Security) Institute's Twenty Critical Security Controls for Effective Cyber Defense: Consensus Audit Guidelines (http://www.sans.org/critical-security-controls) and be provided in accordance with the template at Appendix 6.1. The contractor is encouraged to provide additional information above and beyond what is outlined in the SANS guidelines to enhance the government’s understanding of their information security posture. The report will be updated 30 days prior to exercise of an option period, if applicable.

3.13.2 Cyber Security Incidents.

3.13.2.1 Reporting Requirements. The contractor shall report to the following two Government organizations as soon as possible upon discovery of any suspected cyber intrusion events that affect DOD information resident on or transiting the contractor's unclassified information systems.

USTRANSCOM Global Command, Control, Communications and Computers (C4) Coordination Center (GCCC) E-mail: ustcJ6-gccc@ustranscom.mil Commercial Phone: 618-229-4222

USTRANSCOM Deployment and Distribution Operation Center (DDOC) E-mail: ustc-ddocchief@ustranscom.mil Commercial Phone: 618-220-7700

Initial report shall be provided even if some details are not yet available, with follow-on detailed reporting within 72 hours. Reportable cyber intrusion events include the following:

1. A cyber intrusion event appearing to be an advanced persistent threat

2. A cyber intrusion event involving data exfiltration or manipulation or other loss of any DOD information resident on or transiting the contractor's, or its subcontractors', unclassified information systems

3. Intrusion activities that allow unauthorized access to an unclassified information system on which DOD information is resident or transiting

Definition of advanced persistent threat: An extremely proficient, patient, determined, and capable adversary, including two or more of such adversaries working together.

3.13.2.2 Incident Report Content. The incident report shall include, at a minimum, the following information:

1. Applicable dates (date of suspected compromise and date of discovery)

2. Threat methodology (all known resources used such as Internet Protocol (IP) addresses, domain names, copies malware, etc.)

3. An account of what actions the threat(s) may have taken on the victim system/network and what information may have been accessed

4. A description of the roles and functions of the threat-accessed system

5. An initial list of potentially impacted government programs and each program’s classification

6. What information may have been exfiltrated that may impact government programs

7. A list of all employees and subcontracted employees who work or have worked with the victim system/network

8. A point of contact to coordinate damage assessment activities

3.13.2.3 Incident Report Submission. The contractor will submit unclassified network cyber incident reports to the USTRANSCOM Technical Information Analysis Center (TIAC) and USTRANSCOM designated government personnel via encrypted email or another mutually agreed upon secure communications method. Copies of malware require special handling and pre-coordination must be accomplished prior to submission.

3.14 Notices and Reports:

3.14.1 Notice of Accidents – DOD Missions. When the contractor’s aircraft is involved in an accident or incident in support of a DOD mission, as defined in 49 CFR, Part 830, the contractor will transmit the following information by the most expeditious means available, to the Tanker Airlift Control Center (TACC) Emergency Action Cell at Scott AFB, IL telephone (618)229-1705/1706, or 0360. On the next business day, notification must also be made to the Contracting Officer identified in the contract and to HQ AMC/A3B, Scott AFB IL (618)229-4801 or 4343.

(1) Carrier and trip number, (2) aircraft type and number, (3) date and time of accident, (4) last point of departure and point of intended landing of the aircraft, (5) nature of the accident and the extent of damage to the aircraft so far as is known, (6) total number of crew members and passengers on board,

(7) number of injured and fatalities aboard the aircraft, and (8) condition of baggage or government owned material, if any, on board.

3.14.2 Notice of accidents – Non DOD Missions. When the contractor’s aircraft is involved in any accident or incident in support of a non-DOD mission, as defined in 49 CFR, Part 830, the contractor will transmit the information in paragraph 4.1 above by the most expeditious means available on the next business day to HQ AMC/A3B, Scott AFB IL (618)229-4801 or 4343.

3.14.3 Aircraft Medical Incidents. Report all aircraft medical incidents in flight, or while DOD passengers are under control of the aircraft captain, to the first available COR or CO, at the next en route station for in flight incidents, or the station where the incident occurs. For all medical incidents, a DD Form 2852 shall be completed in English. On the DD Form 2852, all sections are mandatory except Section IV.

TPMRC-E shall be notified within 24 hours if a death occurred. For all other medical incidents, TPMRC-E shall be notified within 72 hours.

3.14.4 DOD Casualties. In cases where death occurs on a contractor’s aircraft, the following information shall be furnished by telephone to the addresses below, with an information copy to USTRANSCOM/TCAQ-C: Name, service number and component of service identified as: Army-USA, Air Force-USAF, Navy-USN, Marine Corps-USMC, Coast Guard-USCG. The following is a list of phone numbers for service casualty offices:

Army: (800) 626-3317 Navy and Coast Guard: (800) 368-3202 Marines: (800) 847-1597 Air Force: (800) 433-0048 USTRANSCOM/TCAQ-R via fax at (618) 256-6419

3.14.5 Safety and Financial Information. As required by the Air Safety Clause at USTRANSCOM FAR Supplement 5552.247-9000, the contractor must satisfy the requirements of 32 CFR, Part 861, Section 861.3. The DOD will conduct periodic evaluations to assess the contractor’s ability to perform safely. To complete the evaluation, the government may contact the contractor in order to obtain information bearing upon the contractor’s practices, resources, and capabilities. Upon request, the contractor shall provide data pertinent to such evaluations, including current audited financial statements, to HQ AMC/A3B, 402 Scott Drive, Unit 3A1, Scott AFB IL 62225-5302. NOTE: Data furnished pursuant to this paragraph may be utilized by the U.S. Government or its representatives for any matter related to this contract.

3.15 Passenger Baggage Liability:

The contractor will be responsible and liable for the loss, damage, or destruction of the checked baggage, unchecked baggage, and items of personal property in the possession of the passenger on flights performed under this contract from the completion of loading by the Government until commencement of unloading by the Government. The contractor’s liability for checked baggage is limited to the actual value thereof, not to exceed $2,800.00 per passenger. The contractor’s liability for unchecked baggage and items of actual replacement cost to the passenger if the item has been replaced at the time of the claim and upon the replacement purchase cost at the permanent station of the passenger if the item has not been replaced at the time of the claim. The contractor’s liability for unchecked baggage and items of personal property in the possession of passengers exist only for loss, damage, or destruction occasioned by aircraft accident or otherwise caused by the contractor. Any lower limitation of liability to which the contractor might otherwise be entitled will not be applicable and the provisions of this paragraph will prevail over any such lower limitation. Claims for lost or damaged baggage will be submitted to the Contractor on AMC Form 134 (Baggage Irregularity Report).

3.16 Post Award Conference:

A Post Award Conference will be held after contract award and prior to commencement of any work on this contract. The contractor’s authorized representative shall attend the Post Award Conference. Exact date, time, and location will be provided in writing by the contracting officer at least 7 days prior to the conference.

3.17 Performance of Services During Crisis Declared By the President or Secretary of Defense or Overseas Combatant Commander:

In the event of a declared crisis, the contractor is not relieved from the requirements of this contract.

4.0 GOVERNMENT FURNISHED PROPERTY.

The Government will provide a basic load of controlled narcotics for use by the paramedic during CASEVAC. These narcotics will be determined and supplied by the senior medical officer (a U.S. Government position) based on the training and experience of the paramedic in conjunction with mission requirements.

4.1 The contractor shall provide a storage facility for the controlled narcotics in a double lock (in a safe inside a secured room) to secure the medications for contractor personnel use.

4.2 The contractor shall be responsible for accurately tracking and documenting the use of all controlled narcotics and medications in accordance with DoDI 5200.08-R. The contractor shall report the inventory, to include baseline from prior month, usage and replenishment, to the SOCAFRICA Surgeon or designated representative, the Contracting Officer, COR, and any other recipient as designated by the Contracting Officer or COR per section 5.7 of this PWS (A007).

4.2.1 The contractor shall comply with and the Government reserves the right to ensure accountability and proper medical utilization in accordance with DoDI 6025.13 during the performance of this contract.

5.0 CONTRACT DELIVERABLES.

Deliverable Number

Name*

PWS

Reference Due

A001 Master Schedule 5.1

Not Later Than (NLT) 10 calendar days after award;

Updates due with monthly progress report

A002 Contractor’s Progress, Status, and

Management Report 5.2

Monthly; NLT 10 business days from end of previous month

A003 Operations Security (OPSEC) Plan 5.3 NLT 30 calendar days after award

A004 Status Meetings/Program Reviews 5.4 As required

A005 Quality Control Plan 5.5 NLT 30 calendar days after award

A006 Mission Capable Status Report

5.6 Daily

A007 Government Furnished Property Report -

Controlled Narcotic Inventory 5.7

Weekly; NLT close of business each

Monday

A008 Phase-Out Plan 5.8

NLT 100 calendar days after award;

Updates due with monthly progress report

* Copies are to be submitted electronically whenever possible. Recipients at a minimum shall include the Contracting Officer and COR

5.1 Master Schedule (A001):

5.1.1 The contractor shall provide a Master Schedule to the Contracting Officer and COR for approval. The contractor shall create, maintain, and report the schedule in conjunction with the monthly progress report (reference paragraph 5.2) after initial delivery. The schedule shall cover all phases of the project from kick off to contract close out. The contractor’s Master Schedule shall include, but not be limited to, the following information:

Timeline for providing proposed staffing Timeline for procurement of equipment Timeline for development of an Implementation Plan Timeline for training

Scheduled maintenance plan and schedule Repair concept and turn around schedule Milestones for contract deliverables

5.1.2 For the scheduled maintenance plan and schedule, any proposed changes shall be provided in the daily Mission Capable Status Report (reference paragraph 5.6) at least a month prior to the change for COR approval after POC review and concurrence.

The POC may possibly request variances based on upcoming mission requirements;

the contractor shall coordinate scheduling to accommodate known upcoming mission tasking.

5.2 Contractor’s Progress, Status, and Management Report (A002):

5.2.1 The contractor shall provide a comprehensive monthly progress report that covers each operational area delivered to the Contracting Officer and COR. The report shall, at a minimum, contain the following:

Updates to Master Schedule and Phase-Out plan Current status of expenditures for contract reimbursables Training status of STOL medical personnel (i.e., status of BLS, ACLS, ATLS, and NREMT-paramedic certifications) List of missions tasked Number of missions aborted Number of CASEVAC missions aborted Number of mission flight hours Operational readiness of medical equipment/supplies to include positive accounting of narcotics/controlled substances/schedule II, III, IV and V medications

Monthly performance metrics (from section 2.0. of this PWS) of availability rate, mission capable hours, pre-approved scheduled maintenance hours, and number of hours for each type of status (FMC and each PMC category)

Latest approved scheduled maintenance schedule and any updates awaiting approval by the COR

Accomplishments completed Lessons learned Issues to be addressed by the Contracting Officer

5.2.2 Other items deemed necessary in this report may be added during the contract by the Contracting Officer or COR.

5.2.3 Monthly Progress Site Inspections: The contractor shall allow for scheduled monthly progress site inspections made by the COR or authorized agent.

5.3 Operations Security (OPSEC) Plan (A003):

5.3.1 The contractor shall be responsible for OPSEC procedures when operating missions for the DoD to include safeguarding critical information.