HT940625Q0004.pdf

Combine Synopsis/Solicitation # HT940625Q0004 is issued as a Request for Quote (RFQ). The combined synopsis/solicitation document and incorporated provisions and clauses are those in effect through the Federal

Acquisition Regulation as indicated in the attachment. The DD Form 1449 is being utilized to generate the applicable clauses from the Standard Procurement System.

The Defense Health Agency Contracting Activity, Southeastern Healthcare Operations Contracting Division intends to procure a firm fixed price contract for ongoing preventive maintenance and repair services for the

GentleMax Pro Laser System, in support of Naval Medical Center Camp Lejeune, NC. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, other items, and non-personal services. This requirement is being solicited in accordance with Federal Acquisition Regulation FAR

12.603; Streamlined solicitation for commercial products or commercial services.

Competition Approach: Full and Open Competition

Submission of Quotes: Offerors must follow the requirements of FAR 52.212-1 Addendum, 52.212-2 Addendum, and the Proposal Instructions and Evaluation Criterion provided in the solicitation document to create the quote.

Quote is required to be submitted electronically to the Contracting Officer on or before the date and time specified in the attachment.

Period of Performance: 01 April 2025 – 31 March 2030, base plus four (4) option periods.

Questions or Clarifications: All questions are to be submitted via email to: Mrs. Gerrie Johnson, Contracting

Officer gerrie.m.johnson.civ@health.mil and Tanya Richardson, Contract Specialist tanya.c.richardson.civ@health.mil with email subject: RFQ - HT940625Q0004. The Government may not respond to questions received after the date and time specified in the attachment.

mailto:gerrie.m.johnson.civ@health.mil mailto:tanya.c.richardson.civ@health.mil

DHA PWS, FEB 2024

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT

Department of Defense Defense Health Agency

Performance Work Statement

GentleMax Pro Laser System Solicitation Number: HT940625Q0004

Version: I Date: 01 April 2025

PART 1

1.0 GENERAL INFORMATION

1.1. Description of Service/Introduction: The contractor shall provide full-service maintenance for Candela Gentlemax Pro Laser systems located at the Dermatology Clinic located at Naval Medical Center Camp Lejeune located in building NH200, 200 Brewster Blvd. Camp Lejeune NC 28547

1.2. Background: Naval Medical Center Camp Lejeune utilizes Candela Gentlemax Pro Laser systems for dermatological and aesthetic medical procedures. A comprehensive maintenance program is required to ensure the proper functioning, calibration, and reliability of this precision medical equipment.

1.3. Period of Performance (PoP):

Base: 01 April 2025 through 31 March 2026 Option 1: 01 April 2026 through 31 March 2027 Option 2: 01 April 2027 through 31 March 2028 Option 3: 01 April 2028 through 31 March 2029 Option 4: 01 April 2029 through 31 March 2030

1.4. Objectives:

Contractor shall provide a Comprehensive Service Plan for the Gentle Max Pro Laser System located at the Naval Medical Center Camp Lejeune NC. Contractor shall provide preventive maintenance as required by manufacture to maintain its full capabilities. Ensure rapid repair and return to service of malfunctioning laser equipment.

1.5. Scope: The contractor shall provide full-service maintenance for the Candela Gentlemax Pro Laser systems, including preventative maintenance, calibration, repair/corrective maintenance, and component/part replacement services. The contractor shall accomplish all tasks in accordance with the manufacturer's recommendations and applicable medical laser equipment service.

1.6. Federal Regulations: The contractor shall adhere to all applicable Food and Drug Administration (FDA) regulations for the servicing and maintenance of medical laser devices, including 21 CFR Parts 210, 211, 820, and 1271. And The Privacy Act of 1974.

1.7. Geographical Location: N/A

1.8. Quality Control (QC): The contractor shall develop and maintain an effective QC program to ensure all services are performed in accordance with this PWS and the manufacturer's recommendations. This can will be reported to the MTF through completed filed service reports after maintenance or repairs are completed.

1.8.1. Quality assurance (QA): The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan provides a systematic method for the Government to evaluate performance and to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.9. Contracting Officer Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor contractor's performance and notifies both the Contracting Officer (CO) and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of contractor personnel.

A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.10. Contractor Identification: Contractor personnel performing services in a contractor capacity in a government facility are required to possess and wear an identification badge that displays his or her name and the name of their company.

1.10.1. Contractor Report Requirements: The contractor shall report to During normal duty hours, Contracted Field Service Engineer (FSE) personnel shall check-in with the Biomedical Engineering Division upon arrival at the Government site and again prior to departure. (Biomedical Engineering located in Building 100, 1st floor; 910-450- 4944). The Contractor FSEs shall personally notify Biomedical Engineering (BME) of problems that result in the equipment being left disabled upon their departure. After normal duty hours, Contractor FSE’s shall notify the Officer of the Day Desk (Bldg. 100, Quarterdeck, 1st Floor) and the systems operator designated by BME before any services are performed under this contract.

1.10.2. After services are completed, the contractor shall report to The Contractor shall provide to BME a full-service report within two (2) days after completion of all service performed. The service report shall include, but not limited to: contract number, equipment description (model, serial number, equipment control number) contractor’s log number, detailed description of the service(s) performed, replacement part(s) information (part number, part value, nomenclature, unit price, manufacturer, if not OME, and whether the part is new/used/reconditioned), the completion date and time, man-hours expended and the hourly rate normally charged for the type of service performed, model and serial numbers, and the name of the FSE performing the service. If agents / subcontractors are used in the performance of repairs, said agent shall be identified on the service report by company name and contract information (i.e., telephone number) before departure.

PART 2

2.0 SPECIFIC TASK

2.1. Report Requirements: Hours of operation: The contractor is responsible for conducting business Monday- Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor, must always, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. Contactor that will perform onsite service must have a real ID IAW The Real ID Act of 2005.

2.1.1. Hours of Operation: Contractor shall provide maintenance and repair services on the GentleMax Pro Laser System during normal working hour coverage from 0730 to 1600, Monday through Friday excluding Federal holidays. Services shall include unlimited on-site services, on-site response within 24-48 hours, comprehensive parts, labor, travel, technical/clinical consultation, loaner equipment. All replacement and repair parts shall be OEM approved/certified parts. Preventative maintenance shall be performed in accordance with OEM recommendation.

2.1.2. Responsibilities: The Contractor shall provide all service literature, reference publications, laptop computers and diagnostic software to be used by the contractor service technicians and as required for the completion of the services in accordance with this contract.

2.1.3. Preventive Maintenance Services: The contractor shall provide preventive maintenance to be performed in accordance with the Original Equipment Manufacturers (OEM) recommendations. All test equipment used in the performance of this contract must be calibrated (if required / as required by manufacture of test equipment) and shall be in compliance with Joint Commission and Accreditation of Healthcare Organizations (JCAHO), Original Equipment Manufacturer (OEM) and Federal Drug Administration (FDA) standards as required. maintenance and repair services on the GentleMax Pro Laser System during normal working hour coverage from 0730 to 1600, Monday through Friday excluding Federal holidays.

New Year's Day Birthday of Martin Luther King, Jr.

Inauguration Day

Washington's Birthday Memorial Day Juneteenth

Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

HT940625Q0004

2.1.3.1. Services shall include unlimited on-site services, on-site response within 24-48 hours, comprehensive parts, labor, travel, technical/clinical consultation, loaner equipment. All replacement and repair parts shall be OEM Substituted replacement and repair parts ARE NOT acceptable. Preventative maintenance shall be performed in accordance with OEM standard.

2.1.4. Corrective Maintenance. Normal Working Hour Maintenance Coverage will be Monday through Friday, between 0730 to 1600. A contractor Service Tech shall respond via telephone within 2 hours after receipt of trouble call and provide on-site service no later than the close of business (1600) on the next business day. Equipment shall be operational within 48 hours.

2.1.5. Contractor’s response to requests for service may include telephone consultation with the equipment user/operator and a Contractor FSE. Telephone consultation shall: 1) provide instruction in determining operator error; 2) to determine the most likely cause of the problem; 3) to determine if resolution of the problem requires the dispatch of an FSE; and 4) to identify replacement parts likely to be required in order to return the equipment to 100% operational condition as specified by the OEM. The Contractor shall have his/her own service manuals, specifications, schematic diagrams, and parts lists to assist in the evaluation/repair of all equipment included in this contact.

2.1.6. Removal of Government Property. Whenever the repair of equipment cannot be performed at the Government site as determined by the Contractor, the Contractor shall notify BME who will plan for the Contractor to remove the item from Naval Medical Center Camp Lejeune (i.e. obtain property pass for material) to the Contractor’s designated site. The Contractor may be required to sign a government form accepting responsibility for the Government equipment. The Contractor shall provide a detailed description of removed items. For associated items / accessories, contractor to provide a detailed description and quantities of items to be removed. Description to include as a minimum manufacturers serial numbers and equipment control number (ECN) of all equipment / items removed. In the event that items /sub-assemblies / accessories are repaired via “Repair by Replacement” a detailed description of replaced items is to be included upon return of repaired components.

2.1.7. All charges resulting from a Contractor determined requirement to transport Government owned property, covered by this contract, to and from an alternate repair location shall be the responsibility of the Contractor.

2.1.8. Equipment Modification Upgrades. The Contractor shall only incorporate OEM specified modifications, alterations, and upgrades. Approval shall be obtained from BME prior to the Contractor installation of any modification, alteration, or upgrades. The Contractor shall maintain contact with the OEM to determine the requirement for field modifications and to ensure accomplishment of these modifications in accordance with the time schedule set forth by the OEM. The Contractor at no additional cost shall provide software upgrade to the Government. Installation of upgrades will be left to the discretion of the Government. All supplied software is to be warranted current and free of defects such as viruses.

2.1.9. The Contractor shall provide a loaner if the equipment isn’t available for use (i.e., waiting for parts, parts on back order, not repairable within the said amount of time) within 48 hours of service call.

2.1.10. Service beyond the Scope of the Contract. The Contractor shall immediately, but not later than 24 consecutive hours after discovery, notify BME, in writing, of the existence or the development of any defects in, or repair required to the scheduled equipment, which the Contractor considers they are not responsible for under the terms of this contract. At the same time of the notification, the Contractor shall furnish BME with written estimate of the cost to make the necessary repairs. Repairs considered by the Contracting Officer to be outside the scope of this contract shall not be covered under this contact but shall be ordered under a separate purchase order.

PART 3

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

The Requiring Activity Authority has assessed the need for Government Furnished Property, Utilities, and Materials and determined:

3.1. Services: The Government:

☒ Will NOT provide Government Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Government Furnished Services required in support of this contract/task orders. These Services are described below:

3.2. Utilities: The Government:

☐ Will NOT provide Utilities in support of this contract/task order. As a result, this paragraph is Not Applicable.

☒ WILL provide Utilities in support of this contract/task orders. The Government provided Utilities are described below: The Government will provide access to electrical power and workspace for the contractor to perform maintenance and repair activities.

3.3. Materials: The Government:

☒ Will NOT provide Materials in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ IS providing Materials in support of this contract/task orders. The Government-provided Materials are described below:

PART 4

4.0 CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1. Services: The Contractor:

☐ Will NOT provide Contractor Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.

☒ WILL provide Contractor Furnished Services required in support of this contract/task orders. These Services are described below: The contractor shall provide all labor, supervision, specialized tools, diagnostic equipment, calibration instruments, and transportation required to perform the maintenance and repair services described in this

PWS.

4.2. General: The contractor shall furnish all supplies, equipment, personnel and services required to perform work listed under Section 2 of this PWS.

4.3. Secret Facility Clearance: N/A

4.4. Certifications: The contractor's technicians must be factory-certified by Candela for Gentlemax Pro Laser system maintenance and repair.

4.5. Materials: The contractor shall provide all parts necessary to maintain unit is fully operational state with OEM authorized dealer, authorized distributor, or authorized reseller for the equipment/system.

4.6. Equipment: The contractor shall provide all tools and test equipment required to perform the maintenance of repair of listed equipment.

4.7. Facilities: N/A

PART 7, ATTACHMENT 1

PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement from Part 2)

PWS Reference Acceptable Quality Level (AQL) (This is the maximum error rate. It could possibly be

“Zero deviation from standard”)

Method of Surveillance

Performance Requirements Summary (PRS) # 1.

Perform preventative maintenance per manufactures recommendations

Section 2.1.3. 100% preventive maintenance completion, Field service report showing completed maintenance.

PRS # 2

Repair service within 24-48 hrs.

Section 2.1.3.1. Respond to service request with 48hrs

Field service report showing completed maintenance.

ADDENDUM TO FAR 52.212-1

INSTRUCTIONS TO OFFERORS

FAR 52.212-1, Instructions to Offerors – Commercial Products and Commercial Services (Mar 2023)

1. GENERAL INSTRUCTIONS AND NOTICES. This requirement is being solicited in accordance with FAR Part 12 and FAR Part 13.5. In addition to FAR 52.212-1, this section specifies the format and content that Offerors shall use in responding to this Request for Quote (RFQ). The intent is to ensure a certain degree of uniformity in the format in the response for evaluation purposes. The proposal should be legible and comprehensive enough to provide the rating standards for a sound evaluation by the Government. Information provided should be precise, factual, and complete. Legibility, clarity, completeness, and responsiveness are of the utmost importance. If the proposal does not provide, at a minimum, that which is required in this solicitation it may be determined to be substantially incomplete and not warrant any further consideration. The offer shall also be compliant with all requirements as stated in the Performance Work Statement (PWS).

The Offeror’s initial proposal should contain the Offeror’s best terms from a cost or price and technical standpoint.

All offer information is subject to verification by the Government. Falsification of any offer submission, documents, or statements may subject the Offeror to civil or criminal prosecution under Section 1001 of Title 18 of the United States Code.

The Offeror shall comply with FAR 52.204-7, System for Award Management (SAM). In complying with this clause, the Offeror shall ensure that all representations and certifications contained in this solicitation are completed and uploaded to its SAM record at http://www.sam.gov by the date specified for receipt of the proposal. If the Offeror does not have an active SAM record or has a record that does not include all representations and certifications required in this solicitation, they may be considered ineligible for award.

Any data previously submitted in response to another solicitation to Defense Health Agency Contracting Activity- Southeastern Healthcare Operation Division or another agency shall be assumed to be unavailable during this proposal evaluation and source selection process. The Government will not reimburse the Offeror for costs incurred as a result of preparation and submission of an offer in response to this solicitation.

2. SPECIFIC REQUIREMENTS. This requirement is for commercial, non-personal services and will result in a Firm Fixed-Price type contract. Performance requirements are provided in the Performance Work Statement (PWS) of this solicitation which also includes the Performance Requirement Summary that indicates how the Contractor will be assessed throughout contract performance by the Government.

3. Period of Performance: 01 April 2025 – 31 March 2030, base plus four (4) option years

4. PROPOSAL SUBMISSION INSTRUCTIONS:

a) POINT OF CONTACT (POC): Proposal shall be sent via e-mail to the POC for this requirement, POC: Mrs. Gerrie Johnson, Contracting Officer; gerrie.m.johnson.civ@health.mil and Tanya Richardson, Contract Specialist; tanya.c.richardson.civ@health.mil The Offeror is responsible for ensuring receipt by the POC.

b) QUESTION AND ANSWERS: All questions shall be addressed in writing and submitted electronically to Mrs. Gerrie Johnson at Gerrie.m.johnson.civ@health.mil and Tanya Richardson at tanya.c.richardson.civ@health.mil . Questions shall be submitted no later than 1600 Eastern Time;

30 January 2025. Subject Line: Questions for RFQ HT940625Q0004.

c) PROPOSAL DUE DATE: No Later Than 0900 Eastern Time; 17 February 2025. Subject Line: RFQ

HT940625Q0004.

d) ELECTRONIC SUBMISSIONS: Quote information shall be electronically submitted to the POC listed above. Proposal content shall be no smaller than Times New Roman font 12 pitch; Exhibits, graphics, charts, captions, etc., shall be no smaller than Times New Roman font 10 pitch. Spacing: Single-spacing between lines of text. Margins: 1.0 inches on all sides. Acronyms: Spell out all acronyms the first time when they are used. One page, following the quote body, is allocated to spell out acronyms, abbreviations and symbols and will be excluded from the total page limits. Language: English.

e) Page Limitations. Volume I – Technical is limited to 3 pages single sided. Pages shall be numbered consecutively throughout the document and not by sections. For Volume I, pages exceeding the specified limit will be removed and not forwarded for evaluation. The page limitation does not include a title page, table of contents or Acronym/Abbreviations/Symbols page.

f) Your submission as a minimum, shall include two (2) separate parts: Volume I: Technical (Minimum Requirements, Enhancing Factors, and OEM Documentation), Volume II: Business Proposal (Pricing (complete the Schedule B with pricing for each Contract Line-Item Number (CLIN) within the solicitation), Amendment(s), Business Information Sheet, and Certifications & Representations (OACR)).

NOTE: The firewall utilized by the Government contracting office does not authorize or accept zip files. Files shall not contain classified data. The use of hyperlinks in proposals is prohibited.

Offeror’s quote must include a statement that the pricing shall remain valid for a minimum of 60 calendar days from the date of submission.

5. VOLUME CONTENT

a. VOLUME I- TECHNICAL

TECHNICAL: The Offeror MUST provide a written technical approach which effectively demonstrates the Offeror’s clear understanding of all the tasks and how the approach is likely to yield the required results set forth in the performance work statement (PWS). The Offeror’s proposal response shall demonstrate the Offeror's understanding of tasks to be performed, as well as the basic functional approach and methodology that will be utilized in accomplishing any resultant award. Proposal MUST be clear, coherent, and prepared in sufficient detail for effective evaluation of the Offeror’s proposal against the evaluation criteria. The offeror must provide documentation that demonstrates OEM authorized dealer, authorized distributor, or authorized reseller for the proposed equipment/system, and services provided by trained techician(s), such that warranty and service are maintained by the OEM.The technical approach should not exceed three (3) pages.

The Government will evaluate only one (1) proposal from the prime Offeror and maximum page limit for Volume I is three (3) pages total. If Volume I contain more than 3 pages, only the first 3 pages will be evaluated. The Government will not accept alternative proposals. Pages MUST be numbered consecutively throughout the document and not by sections.

b. VOLUME II- PRICING AND BUSINESS

The Offeror’s Business Volume shall be a separate volume from the Volume I-Technical and shall include the following:

1. The Offeror’s proposed price will be evaluated/analyzed separately from Volume I. Pricing shall be submitted by completing the Schedule B for each Contract Line-Item Number (CLIN).

a) The price quote shall remain valid for a minimum of 60 days from the date of submission.

b) Price will be evaluated in accordance with FAR 12.209 and 13.106-3 for fair and reasonableness in terms of:

- Pricing is proposed based on level of effort within the solicitation

- Pricing is proposed for all CLINs

2. The Offeror shall provide a Business information sheet containing: Complete company name and address, Company Point of Contact (POC), Email, Phone Number, Cage Code, and DUNS number.

3. Acknowledgement of all solicitation amendments (if applicable). An Acrobat PDF file shall be created to capture the signatures for submission. It is the offeror’s sole responsibility to periodically check the website for amendments and to ensure that all amendments issued prior to the closing date are acknowledged in accordance with instructions in Block 11 of the SF 30. If an offeror fails to acknowledge a material amendment, the offeror’s proposal will be determined incomplete and may result in rejection of the offeror’s entire proposal.

4. Offeror Representations and Certifications. The Offeror shall complete and submit only paragraph (b) of FAR 52.212-3 if annual representations and certifications has been completed electronically through the System for Award Management (SAM) at https://www.sam.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall compete and submit only paragraphs (c) through (u) of FAR 52.212-3. The Offeror shall also complete and return FAR 52.204-24, FAR 52.229-11, DFARS 252.204-7016 and

DFARS 252.204-7017.

5. System for Award Management (SAM) Registration. The offeror must be registered in SAM, in accordance with FAR 52.204-7. The offeror shall verify its SAM record is current, accurate, complete, and applicable to this solicitation as of the date of the offer and is incorporated in the offer by reference.

A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful Offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party.

Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

ADDENDUM TO FAR 52.212-2

52.212-2 EVALUATION--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)

Evaluation Factors:

Addendum to FAR 52.212-2, Evaluation—Commercial Products and Commercial Services (Nov 2021)

Volume I: TECHNICAL

1. Technical: Evaluation Factor A: Minimum Requirements, Enhancing Factors and Original Equipment Manufacturer (OEM) Documentation.

Volume II: PRICING AND BUSINESS

2a. Pricing: Evaluation Factor B: Pricing is complete.

2b. Business: Evaluation Factor C: Offer, Amendments, Business Information, and Certifications & Representations (OACR).

Evaluation Factors A and B will be evaluated individually basis. If an offeror's technical proposal fails under Evaluation Factor A, either initially or following discussions or clarifications, if they are conducted, the offer will receive no further consideration for award unless there are no other technically compliant proposals.

If an offeror’s technical proposal receive Outstanding, Good, or Acceptable in Evaluation Factors A, then the offeror will advance in the proposal evaluation process to Factors B and C.

Factor A is considered more important than Factor B (Price). Factor B is more important than Factor C (Offer, Amendments, Business Information Sheet, and OACR).

1.a. Volume I: Technical Proposal

1.1.a. Evaluation Factor A: Minimum Requirements in Part 1, Part 2, and Part 4 of the PWS; provide documentation that demonstrates OEM authorized dealer, authorized distributor, or authorized reseller for the proposed equipment/system, and services provided by trained techician(s), such that warranty and service are maintained by the OEM. Shall be provided with the offeror’s proposal.

1.1.1.a. Rating Scale for Evaluation Factor A: Minimum Requirements and Enhancing Factors Rating Description Outstanding Proposal indicates an exceptional approach and understanding of the requirements and contains multiple strengths. OEM Documentation included.

Good Proposal indicates a thorough approach and understanding of the requirements and contains at least one strength. OEM Documentation included.

Acceptable Proposal indicates an adequate approach and understanding of the requirements. OEM Documentation included.

Marginal Proposal has not demonstrated an adequate approach and understanding of the requirements. OEM Documentation included or not included.

Unacceptable Proposal does not meet requirements of the solicitation and, thus, contains one or more deficiencies and is un-awardable. OEM Documentation not included.

2. Volume II: PRICING AND BUSINESS

2.a. Volume II: Pricing

The Government will conduct a price analysis in accordance with FAR 12.209 and 13.106-3. Adequate price competition is expected to support the determination of reasonableness. Price analysis techniques may be utilized to further validate price reasonableness. If adequate price competition is not obtained or if price reasonableness cannot be determined using price analysis of Government obtained information, additional cost data IAW FAR 12.209 and 13.106-3 will be required to support the proposed price.

2.1.a. Evaluation Factor B: Price - The factors to be considered in evaluating proposed prices will include:

A. Completeness. The Government will evaluate if Pricing is complete, and all required pricing has been submitted. If any of the pricing is incomplete, the Contracting Officer may exclude the offeror’s proposal from further evaluation.

B. Reasonableness. The degree to which the proposed prices compare to the prices a reasonably prudent person would expect to incur for the same or similar services.

An offeror with pricing that is determined to be questionable for reasonableness may not be further considered for award.

2.b. Volume II: Business

2.1.b. Evaluation Factor C: Offer, Amendments, Business Information, and Certifications & Representations: The Government will review the proposal to see if the offeror completed FAR 52.212-3 Offeror Representations and Certifications-Commercial Items. The Government will check SAM.gov to make sure the vendor is registered in SAM.gov. By the offeror maintaining an active entity registration in SAM, the entity complied with requirements to report proceedings data in accordance with FAR 52.209-7 Information Regarding Responsibility Matters and with requirements to report executive compensation data in accordance with FAR 52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards.

Rating Scale for Evaluation Factor C: Offer, Amendments, Business Information and Certifications & Representations

Rating Description Pass Offeror is active in SAM.gov at time of submitting proposal, completed Business Information Sheet, and completed FAR 52.212-3 Fail Offeror is not active in SAM.gov at time of submitting proposal and/or failed to complete Business Information Sheet and FAR 52.212-3.

SOLICITATION INFORMATION

Offeror Information:

CAGE:

DUNS:

Vendor POC:

Vendor Phone:

Vendor Fax:

Vendor E-mail:

Notes:

1. Offeror to reference request for quotes number (RFQ#) HT940625Q0004 on all email corresponded.

2. Annual Representations and Certifications: In accordance with FAR 4.1201 Policy, Offerors shall complete electronic annual representations and certifications within SAM as part of required registration. Registration in this database shall remain active and can be accessed at https://sam.gov/content/entity-registration .

3. The Contracting Officer for this action is Mrs. Gerrie Johnson gerrie.m.johnson.civ@health.mil The Contract Specialist for this action is Tanya Richardson tanya.c.richardson.civ@health.mil

4. Period for Acceptance of Offers: The Offeror agrees to hold the prices in its offer firm for 60 calendar days from the date specified for receipt of offers.

5. Set- Aside: The proposed contract is full and open competition.

6. No other Terms and Conditions will be accepted. Offers that contain additional terms and conditions will not be considered.

7. Contact Information: A Contracting Officer’s Representative (COR) will be appointed at the time of award. The successful Offeror will be furnished the COR name and contact information at the time of contract award.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 4 Quarter

(Time)

GentleMax Pro Service Agreement

FFP

Contractor shall provide a Comprehensive Service Plan for the Gentle Max Pro Laser System located at the Naval Medical Center Camp Lejeune NC. This coverage will include:

- All labor, parts and travel expenses required to correct any problems associated with material and/or workmanship defects for the length of the contract.

- One (1) Preventative Maintenance

- Regular and Emergency On-Call Service Period of Performance – 01 April 2025 - 31 March 2026

FOB: Destination J065

NET AMT

1001 4 Quarter

OPTION GentleMax Pro Service Agreement

Contractor shall provide a Comprehensive Service Plan for the Gentle Max Pro Laser System located at the Naval Medical Center Camp Lejeune NC. This coverage will include:

- All labor, parts and travel expenses required to correct any problems associated with material and/or workmanship defects for the length of the contract.

- One (1) Preventative Maintenance

- Regular and Emergency On-Call Service Period of Performance –01 April 2026 - 31 March 2027

2001 4 Quarter

Contractor shall provide a Comprehensive Service Plan for the Gentle Max Pro Laser System located at the Naval Medical Center Camp Lejeune NC. This coverage will include:

- All labor, parts and travel expenses required to correct any problems associated with material and/or workmanship defects for the length of the contract.

- One (1) Preventative Maintenance

- Regular and Emergency On-Call Service Period of Performance – 01 April 2027 through 31 March 2028

3001 4 Quarter

Contractor shall provide a Comprehensive Service Plan for the Gentle Max Pro Laser System located at the Naval Medical Center Camp Lejeune NC. This coverage will include:

- All labor, parts and travel expenses required to correct any problems associated with material and/or workmanship defects for the length of the contract.

- One (1) Preventative Maintenance

- Regular and Emergency On-Call Service Period of Performance –01 April 2028 - 31 March 2029

4001 4 Quarter

Contractor shall provide a Comprehensive Service Plan for the Gentle Max Pro Laser System located at the Naval Medical Center Camp Lejeune NC. This coverage will include:

- All labor, parts and travel expenses required to correct any problems associated with material and/or workmanship defects for the length of the contract.

- One (1) Preventative Maintenance

- Regular and Emergency On-Call Service Period of Performance – 01 April 2029 - 31 March 2030

5001 2 Quarter

OPTION FAR 52.217-8 Extension

GentleMax Pro Service Agreement: Contractor shall provide a Comprehensive Service Plan for the Gentle Max Pro Laser System located at the Naval Medical Center Camp Lejeune NC. This coverage will include:

- All labor, parts and travel expenses required to correct any problems associated with material and/or workmanship defects for the length of the contract.

- One (1) Preventative Maintenance

- Regular and Emergency On-Call Service Period of Performance – 01 April 2030 - 30 September 2030

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 1001 Destination Government Destination Government 2001 Destination Government Destination Government 3001 Destination Government Destination Government 4001 Destination Government Destination Government 5001 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-APR-2025 TO

31-MAR-2026

N/A NAVMEDCEN CAMP LEJEUNE NC - MM

NAVMEDCEN CAMP LEJEUNE NC - MM

CODE 171

100 BREWSTER BOULEVARD

CAMP LEJEUNE NC 28541-2575

HT0460

1001 POP 01-APR-2026 TO

31-MAR-2027

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 01-APR-2027 TO

31-MAR-2028

N/A (SAME AS PREVIOUS LOCATION)

3001 POP 01-APR-2028 TO

31-MAR-2029

N/A (SAME AS PREVIOUS LOCATION)

4001 POP 01-APR-2029 TO

31-MAR-2030

N/A (SAME AS PREVIOUS LOCATION)

5001 POP 01-APR-2030 TO

30-SEP-2030

N/A (SAME AS PREVIOUS LOCATION)

CLAUSES INCORPORATED BY REFERENCE

52.203-18 Prohibition on Contracting With Entities That Require Certain

Internal Confidentiality Agreements or Statements-- Representation

JAN 2017

52.204-7 System for Award Management NOV 2024 52.204-13 System for Award Management Maintenance OCT 2018

52.204-16 Commercial and Government Entity Code Reporting AUG 2020 52.204-17 Ownership or Control of Offeror AUG 2020 52.204-18 Commercial and Government Entity Code Maintenance AUG 2020 52.204-19 Incorporation by Reference of Representations and

Certifications.

DEC 2014

52.204-22 Alternative Line Item Proposal JAN 2017 52.204-23 Prohibition on Contracting for Hardware, Software, and

Services Developed or Provided by Kaspersky Lab Covered Entities

DEC 2023

52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment

NOV 2021

52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment

NOV 2021

52.204-26 Covered Telecommunications Equipment or Services-- Representation.

OCT 2020

52.204-29 Federal Acquisition Supply Chain Security Act Orders-- Representation and Disclosures.

DEC 2023

52.212-4 Contract Terms and Conditions--Commercial Products and Commercial Services

NOV 2023

52.222-22 Previous Contracts And Compliance Reports FEB 1999 52.223-5 Pollution Prevention and Right-to-Know Information MAY 2024 52.223-22 Public Disclosure of Greenhouse Gas Emissions and

Reduction Goals -- Representation.

DEC 2016

52.223-23 Sustainable Products and Services. MAY 2024 52.229-11 Tax on Certain Foreign Procurements--Notice and

Representation

JUN 2020

52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.233-1 Disputes MAY 2014 52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 52.247-34 F.O.B. Destination JAN 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights DEC 2022 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

SEP 2022

252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting

MAY 2024

252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support

JAN 2023

252.204-7016 Covered Defense Telecommunications Equipment or Services -- Representation

DEC 2019

252.204-7017 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services -- Representation

MAY 2021

252.204-7018 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services

JAN 2023

252.204-7024 Notice on the Use of the Supplier Performance Risk System MAR 2023 252.211-7003 Item Unique Identification and Valuation JAN 2023 252.223-7008 Prohibition of Hexavalent Chromium JAN 2023 252.225-7000 Buy American--Balance Of Payments Program Certificate FEB 2024 252.225-7001 Buy American and Balance of Payments Program FEB 2024 252.225-7048 Export-Controlled Items JUN 2013 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

DEC 2018

252.232-7010 Levies on Contract Payments DEC 2006

252.244-7000 Subcontracts for Commercial Products or Commercial Services

NOV 2023

252.246-7004 Safety of Facilities, Infrastructure, and Equipment for Military Operations

OCT 2010

252.247-7023 Transportation of Supplies by Sea OCT 2024

CLAUSES INCORPORATED BY FULL TEXT

52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

(SEP 2023)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code(s) and small business size standard(s) for this acquisition appear elsewhere in the solicitation. However, the small business size standard for a concern that submits an offer, other than on a construction or service acquisition, but proposes to furnish an end item that it did not itself manufacture, process, or produce is 500 employees, or 150 employees for information technology value-added resellers under NAICS code 541519, if the acquisition--

(1) Is set aside for small business and has a value above the simplified acquisition threshold;

(2) Uses the HUBZone price evaluation preference regardless of dollar value, unless the offeror waives the price evaluation preference; or

(3) Is an 8(a), HUBZone, service-disabled veteran-owned, economically disadvantaged women-owned, or women-owned small business set-aside or sole-source award regardless of dollar value.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show--

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at Federal Acquisition Regulation (FAR) 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender's request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions, including alternative line items (provided that the alternative line items are consistent with FAR subpart 4.10), or alternative commercial products or commercial services for satisfying the requirements of this solicitation. Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers:

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is “late” and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and--

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted.

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers.

Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(i) Availability of requirements documents cited in the solicitation.

(1)(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of Federal specifications, standards, and product descriptions can be downloaded from the ASSIST website at https://assist.dla.mil.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained from the address in paragraph (i)(1)(i) of this provision.

(2) Most unclassified Defense specifications and standards may be downloaded from the ASSIST website at https://assist.dla.mil.

(3) Defense documents not available from the ASSIST website may be requested from the Defense Standardization Program Office by--

(i) Using the ASSIST feedback module (https://assist.dla.mil/feedback); or

(ii) Contacting the Defense Standardization Program Office by telephone at 571-767-6688 or email at assisthelp@dla.mil.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(j) Unique entity identifier. (Applies to all offers that exceed the micro-purchase threshold, and offers at or below the micro-purchase threshold if the solicitation requires the Contractor to be registered in the System…