HSSS01-17-R-0029_SOW.pdf

Statement of Work

Law Enforcement Responder –Emergency Medical Responder Course

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1.1 Scope:

The objective of this procurement is to select a vendor that can provide a primary instructor / course coordinator supported by a medical director and an established educational program for a Law Enforcement Responder

(LER) course at the Emergency Medical Responder (EMR) level. The approved vendor will participate in the development of the curriculum; promote continuity of instruction and to deliver both educational and operational support to the instructional staff at James J. Rowley Training Center (RTC) and the United States

Secret Service (USSS) Medical Director. The primary Instructor / course coordinator will be responsible for teaching the majority of the courses and reports to the RTC Emergency Services Section Program Manager relative to scheduling, access, adjunct instructor cadre, curriculum development and on-site emergency response role. USSS law enforcement recruits come from a variety of backgrounds to include prior ems, rescue or medical experience. In addition this course does teach care under fire techniques, incident management and assisted pharmacology above the level of a standard responder.

The educational program must have a minimum of five (5) years of experience in providing emergency medical courses at or above the EMR level, with no less than five (5) full time faculty and no less than four (4) instructors available to teach the USSS Specific LER -EMR. The approved vendor must also provide two (2) practical examination evaluators for the eight (8) hour final practical exercise.

Due to the expanded scope of care presented in the course, the primary instructor / course coordinator will have credentials as a National Registry Paramedic, with a minimum of five (5) years experience in emergency medicine as a paramedic. The USSS requires American Heart Association (AHA), Health Care Provider CPR as part of the LER-EMR curriculum. All Instructors must have current credentials as an American Heart

Association, BLS instructor. The contract instructor cadre will be limited to four (4) instructors for a given contract year. All contract instructors must have credentials at a minimum of current Advanced Life Support provider in the United States. These practical examination evaluators must have credentials at a minimum of a current Advanced Life Support provider in the United States or an EMT qualified as an EMT instructor. All contractors will be required to provide information and credentials necessary to gain access to a restricted government facility. The Educational Program will be required to access RTC and other facilities in the National

Capital region within twenty-four (24) hours’ notice of a schedule change.

1.2 Background:

The USSS provides a LER course at the EMR level for all Law Enforcement students attending basic training courses at the RTC in Prince Georges County, Maryland. The LER Course is a USSS specific curriculum that exceeds that of the National Highway Traffic Safety Administration (NHTSA) criteria for EMR. The courses are scheduled randomly as space and time permit at JJRTC and may run over several months or may occur in a period of one week. Several different courses and or lessons may occur during any given time period. The length of the traditional course is forty-two (42) classroom hours. This represent actual in class time. This does not include remediation, administration, or preparation. As courses are currently scheduled around the availability of facilities the vendor must have maximum flexibility relative to course schedules. Courses can be changed with less than one (1) weeks’ notice and eight (8) courses could be running at the same time. The instructional staff must be capable of providing emergency medical care at the Advanced Life Support level to assist the ESS staff if needed while they are at RTC or other locations.

Option 1

An optional course format that utilizes distributive education will require the vendor to provide a distributive education platform that is web based and meets the following criteria:

a) Distributive education web based model for all didactic learning objectives.

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b) Self-paced courses delivered via a distributive education web based system.

c) Knowledge evaluation exercises, quiz’s assignments and enhanced learning materials via a distributive education web based system.

d) The vendor will provide each student a distributive education platform for AHA Health Care

Provider CPR /AED course with appropriate support, handouts and examinations.

The vendor will also provide two instructors instructor for a total of thirty-four (34) instructional hours and two evaluators for a for a 6 hour practical evaluation for an additional twelve (12) instructional hours.

The vendor should provide pricing for both courses formats.

Applicable Documents:

The USSS Manual:

Training -RTC Section 7, 7-01, 7-02, 7-04 and 7-05

LER –EMR Lesson Plans.

USSS LER-EMR protocols

These documents may be viewed with USSS approval by appointment at a USSS facility.

Specific Tasks:

1. Curriculum Development – Participates in meetings at JJRTC to review or develop course curriculum.

Writes proposals to refine curriculum or evaluation tools.

2. Course Medical Direction – Licensed Physician, Board Certified by the Fellowship of American College of

Emergency Physicians to review curriculum and make input to the RTC staff and the USSS Medical

Director.

3. Course Coordination – Participates in meetings and monitors course schedules with the JJRTC Emergency

Services Section ATSAIC and Program Manager. Makes assignments for adjunct faculty, notifies JJRTC of personnel access to facility, acts as point of contact regarding the vendor.

4. Classroom Instruction – Provides in class lectures, leads team assignments, and leads practical exercises.

One (1) vendor instructor must be available for each lesson to include lessons with overlapping times and dates. Provides remedial training as requested by the JJRTC staff to students requiring remediation after an exam or practical evaluation failure.

5. Student Evaluation – Administers exams, grades and reports on exams contained in curriculum. Administers practical evaluations and prepares report on final student evaluation.

6. RTC Staff Support – Provides content updates to RTC staff. Makes available clinical resources and educational opportunities for Instructor development. Provides on-site medical support to RTC staff as needed during on campus emergencies.

7. Course Completion Verification - Provides a course completion certificate indicating the successful completion of an LER – EMR level course with an American Heart Association Health Care Provider CPR certification card.

General Stipulations:

1. The Government reserves the right to delete any course listed in this Statement of Work as the result of a revision in the Emergency Services Training curriculum with no penalty or surcharge to the Government.

2. The Government reserves the right to postpone, reschedule or cancel training for the benefit for the

Government.

3. Class schedule and dates may be changed for the benefit of the USSS.

4. The vendor will have extensive knowledge of, and experience with, LER- EMR curricula and experience providing instruction to the following trainee population:

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a. Federal agents providing protection service and conducting complex criminal investigations,

b. Uniformed Law Enforcement Officers providing protective security,

c. Technical specialists in law enforcement-related scientific disciplines, and

d. Administrators responsible for developing and regulating the budgetary, procurement, human resource and training and quantitative/qualitative analytical processes in a federal law enforcement organization.

5. All vendor personnel shall obtain access to training sites pursuant to the USSS security clearance requirements for contractors at the RTC.

6. Vendors shall submit resumes for all instructors. All adjunct instructors must be approved by the USSS before teaching any course.

7. Vendors shall utilize copies of all syllabi, lesson plans and instructional materials at the request of the

USSS.

8. Vendors will not have access to syllabi, lesson plans and instructional material outside of the USSS facility.

All course preparation utilizing this material must occur on-site. All vendor staff will be required to make time on their own to come and prepare or review for courses at RTC.

9. All vendor products shall comply with Section 508 of the Rehabilitation Act.

Academic Stipulations:

1. The contractor shall provide training for up to twenty-four (24) individuals per class.

2. This course addresses the components of the USSS Specific LER-EMR Curriculum. The course shall incorporate lecture, individual and group participation and case studies. Students will demonstrate knowledge through a wide range of evaluation tools to include written exams and practical performance.

3. Case studies and practical exercise shall use USSS related topics and situations. Scenarios are prepared for vendor by RTC. RTC employees will guide the vendor through the scenario.

4. The vendor will work with USSS Subject Matter Experts (SMEs) and members of the Academic Process

Branch to update/revise course content and delivery methods over the term of the subsequent award.

5. The vendor will co-facilitate parts of the course with SMEs from the USSS.

6. Evaluation of services will be completed via student course evaluations, RTC Staff evaluations and classroom observations by RTC Emergency Services ATSAIC and the Program Manager.

Delivery Specifications:

1. All Emergency Services Responder courses shall be delivered in spaces provided at the RTC and approved by the SMEs from the USSS.

2. Travel to and from RTC and within the training area described above will be at the vendor’s expense.

3. The vendor will only utilize USSS specific materials that may be produced in-house. Documents are prepared for/with Vendor by RTC ESS. They will be responsible to travel to RTC on their time to prepare.

4. The vendor will purchase and distribute an approved LER-EMR level textbook and an accompanying study guide to each student participating in a course. The Vendor will need to supply and maintain text books to accommodate a library stock of eight (8) classes of 24 students for each year. The life expectancy of the soft cover books in the library format is one year. The vendor will need to maintain these textbooks. As they become worn and damaged the vendor will need to maintain a sufficient textbook supply. The textbooks can be reissued to the students providing they are intact and in usable condition per evaluation by the USSS

Program Manager. The vendor will be required to replace damaged and worn textbooks. The study guides will be issued to each student individually and will not be returned or reutilized.

5. In addition to training space, the vendor will utilize audio visual support including, but not limited to:

overhead projector, white board, easel stands and computer access for PowerPoint presentations, television / projection set up provided by the USSS.

6. The USSS will provide the vendor with course dates a minimum of fourteen (14) days in advance.

7. Specific lesson dates and times are subject to change up to twenty-four (24) hours prior to the course.

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8. Specific courses may run concurrently with lesson variability to occur as needed to facilitate JJRTC logistics.

9. Training may be scheduled regardless of Federal holidays, special events, weather or observances.

1.3 Definitions

USSS – United States Secret Service

JJRTC – James J. Rowley Training Center

NCR – National Capital Region

1.4 Government Furnished Services and Property

The government shall supply the space for instruction at a USSS Facility in the NCR.

1.5 Place of Performance/Period of Performance

James J. Rowley Training Center -National Capitol Region, Washington, DC.

Period of performance will be a one year base period, from the time of award with a one year option period

1.6 Travel

Travel is not anticipated or authorized under the performance of this requirement.

1.7 Security

The contractor and his/her employees and sub-contractors shall be citizens of the United States.

Contract employees shall undergo a favorable Suitability Assessment as determined by the US Secret Service’s

Security Clearance Division’s, Clearance and Access Branch (SCD-CAB) prior to performing any work within

US Secret Services controlled access facilities, or on US Secret Service’s information technology systems.

Additional Suitability Assessments will be required for continued work requirements as determined by SCD-

CAB, but no less than once every two years.

When work performance requirements exceed Non-Sensitive standards; additional Suitability Assessment reviews will be required prior to access being granted, specifically;

Contract employees who provide support in Low Risk positions must have undergone a minimum of a

Tier 1/NACI (National Agency Check and Inquiries) level background investigation within the last 10 years; or otherwise be the subject of a favorable US Secret Service controlled Tier 1/NACI background investigation.

Contract employees who provide support in Moderate or High positions must have undergone a minimum of a Tier 4a/BI (Background Investigation) level background investigation within the last 5 years; or otherwise be the subject of a favorable US Secret Service controlled Tier 4a/BI background investigation.

For contract employee positions that require access to US Secret Service controlled Information

Technology systems, the contract employee must have undergone a minimum of a Tier 4a/BI

(Background Investigation) level background investigation within the last 5 years; or otherwise be the subject of a favorable US Secret Service controlled Tier 4a/BI background investigation.

The US Secret Service Contracting Officer Representative (COR) or their US Secret Service designee is responsible for determining the contract employee’s position description level as being either Non-Sensitive, Low Risk, Moderate Risk, or High Risk. The COR or their designee will also make the determination when

RFP HSSS01-17-R-0029 Page 5 of 5 contract employees require access to US Secret Service controlled Information Technology systems, unless otherwise stipulated within the Statement of Work.

The contracting agency shall submit to the COR the following completed documentation for each contract employee requiring access to US Secret Services controlled access facilities, in order to satisfy initial and/or recurring (as requested by the COR) Suitability Assessments:

SSF 3237: US Secret Service Facility Access Request

SSF 4024: US Secret Service Non-disclosure Agreement

SSF 3030A: Financial Disclosure/Credit Release

For sensitivity positions determined as Low Risk, Moderate Risk, or High Risk; or, for positions that require access to US Secret Service controlled Information Technology systems, the contracting agency shall submit to the COR (only when requested) the following completed form:

SF 85P: Questionnaire for Public Trust Positions

Facility Access:

Contractor personnel requiring access to USSS facilities will be subjected to criminal, credit and citizenship background checks. Contractors who require additional access to IT systems, personally identifiable information (PII) or regular facility access will be subjected to additional background checks as required by

OPM and the US Secret Service. These may include but are not limited to a security interview, fingerprinting, employment verification, education verification, residence verification, and income tax filing checks. All

Contractor personnel requiring access to USSS facilities shall complete the following forms, as applicable, which shall be provided by the USSS:

1. Disclosure and Authorization Pertaining to Consumer Reports Pursuant to the Fair Credit

Reporting Act

2. SSF 1888 – Security Check

a) The Contractor shall be required to submit information for background investigations of all Contractor personnel and affiliates that need access to the government-controlled sites by completing Secret Service form SSF 1888. These forms shall be submitted at least one week before scheduled access.

3. SSF 3237 – Contractor Personnel Access Application

a) For personnel requiring access to USSS controlled facilities

4. SSF 4024 – Conditional Access To Sensitive But Unclassified Information Non-Disclosure

Agreement

a) For personnel not requiring access to, or developing, classified information, submit

USSS form SSF 4024, Conditional Access to Sensitive but Unclassified Information

Non-Disclosure Agreement. This information shall be submitted to the USSS COR at least 10 days in advance of scheduled access.

5. SSF 4087 – Non USSS Employee Certification

a) For personnel requiring access to USSS IT systems

6. SF 85P – Questionnaire for Public Trust

a) For personnel requiring background as required by OPM.

7. SSF 3230 - SECRET SERVICE TAX CHECK WAIVER

a) For personnel requiring background as required by OPM.

8. Contractor Personnel requiring access to government computers for any duration or to physical facilities shall submit appropriate identification for and be enrolled for issuance of a FIPS-201 compliant ID card if not already in possession of such ID, per DHS policy on HSPD-12.