HSFEHQ-08-R-0165 SF1449 Wireless.pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NUMBER

5. SOLICITATION NO.

HSFEHQ-08-R-0165

6. SOLICITATION ISSUE DATE

26 September 2008

7. FOR SOLICITATION

INFORMATION CALL

a. NAME Nicole Davis, Contract Specialist

b. TELEPHONE NO. (No collect calls)

202-646-1357

8. OFFER DUE DATE/LOCAL TIME

27 October 2008 / 2:00 pm EST

9. ISSUED BY CODE 10. THIS ACQUISITION IS

FEMA IT Support Section (OAM-IT) 500 C Street, SW, PP 5th Floor Washington DC 20472

UNRESTRICTED OR

NAICS: 517210

SIZE STD: 1,500 Employees

SET ASIDE: _______% FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED SMALL

BUSINESS

EMERGING SMALL

BUSINESS

8(A)

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/ CODE

OFFEROR

FACILITY

CODE

18a. PAYMENT WILL BE MADE BY CODE

DUNS:

TIN:

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS

BLOCK BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QTY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

See the Schedule below for details.

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. _____________ OFFER

DATED _________________. YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH

ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 3/2005)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

PART I – THE SCHEDULE

SECTION B - SUPPLIES OR SERVICES AND PRICE

B.1 IDIQ Wireless Schedule of Commodities-Services

Base IDIQ Contract Period

Line Item Number

Item Description Estimated Quantity Unit of Measure

Unit Price Extended Total

0001 Wireless Devices 0001A Cellular Phones 16,636 Each $ ________ $ _________ 0001AA Cellular Phones with Push to Talk Capability

3,517

Each

0001B Air Cards 6,076 Each $ ________ $ _________ 0001C Multi-functional handheld wireless devices (BlackBerries, etc.)

3,616

0001D Pagers 1,520 Each $ ________ $ _________ 0002 Airtime 0002A Voice Airtime 0 (flat rate) – 449 minute plan 10,696 lines

Each Plan/Year

0002B Voice Airtime 450 – 749 minute plan 10,221 lines

Each

0002C Voice Airtime 750 – 1000 minute plan 2,377 Lines

Each

0002D Voice Airtime Unlimited plan 475 lines

Each

0002E Data Airtime Unlimited Minutes

– 9,692 Plans

Each

Optional IDIQ Contract Period 1

Line Item Number

Item Description Estimated Quantity Unit of Measure

Unit Price Extended Total

1001 Wireless Devices 1001A Cellular Phones 16,636 Each $ ________ $ _________ 1001AA Cellular Phones

1001B Air Cards 6,076 Each $ ________ $ _________ 1001C Multi-functional handheld wireless

1001D Pagers 1,520 Each $ ________ $ _________ 1002 Airtime 1002A Voice Airtime 0 (flat rate) – 449 minute plan 10,696 lines

Each

1002B Voice Airtime 450 – 749 minute plan 10,221 lines

Each

1002C Voice Airtime 750 – 1000 minute plan 2,377 Lines

Each

1002D Voice Airtime Unlimited plan 475 lines

Each

1002E Data Airtime Unlimited Minutes

– 9,692 Plans

Each

Optional IDIQ Contract Period 2

Number

Item Description Estimated Quantity Unit of Measure

Unit Price Extended Total

2001 Wireless Devices 2001A Cellular Phones 16,636 Each $ ________ $ _________ 2001AA Cellular Phones

2001B Air Cards 6,076 Each $ ________ $ _________ 0001C Multi-functional handheld wireless

2001D Pagers 1,520 Each $ ________ $ _________ 2002 Airtime 2002A Voice Airtime 0 (flat rate) – 449 minute plan 10,696 lines

Each

2002B Voice Airtime 450 – 749 minute plan 10,221 lines

Each

2002C Voice Airtime 750 – 1000 minute plan 2,377 Lines

Each

2002D Voice Airtime Unlimited plan 475 lines

Each

2002E Data Airtime Unlimited Minutes

– 9,692 Plans

Each

Optional IDIQ Contract Period 3

Number

Item Description Estimated Quantity Unit of Measure

Unit Price Extended Total

3001 Wireless Devices 3001A Cellular Phones 16,636 Each $ ________ $ _________ 3001AA Cellular Phones

3001B Air Cards 6,076 Each $ ________ $ _________ 3001C Multi-functional handheld wireless

3001D Pagers 1,520 Each $ ________ $ _________ 3002 Airtime 3002A Voice Airtime 0 (flat rate) – 449 minute plan 10,696 lines

Each

3002B Voice Airtime 450 – 749 minute plan 10,221 lines

Each

3002C Voice Airtime 750 – 1000 minute plan 2,377 Lines

Each

3002D Voice Airtime Unlimited plan 475 lines

Each

3002E Data Airtime Unlimited Minutes

– 9,692 Plans

Each

Optional IDIQ Contract Period 4

Number

Item Description Estimated Quantity Unit of Measure

Unit Price Extended Total

4001 Wireless Devices 4001A Cellular Phones 16,636 Each $ ________ $ _________ 4001AA Cellular Phones

4001B Air Cards 6,076 Each $ ________ $ _________ 4001C Multi-functional handheld wireless

4001D Pagers 1,520 Each $ ________ $ _________ 4002 Airtime 4002A Voice Airtime 0 (flat rate) – 449 minute plan 10,696 lines

Each

4002B Voice Airtime 450 – 749 minute plan 10,221 lines

Each

4002C Voice Airtime 750 – 1000 minute plan 2,377 Lines

Each

4002D Voice Airtime Unlimited plan 475 lines

Each

4002E Data Airtime Unlimited Minutes

– 9,692 Plans

Each

The total minimum quantity of supplies and services the Government will acquire under each indefinite-delivery contract awarded pursuant to this solicitation is: $5,000.00.

The total maximum quantity of supplies and services the Government will acquire under each indefinite-delivery contracts awarded pursuant to this solicitation is: $199,000,000.00.

B.2 Task Order Wireless Schedule of Commodities-Services

B.2.1 Coverage Area A Task Order

Coverage Area A Task Order Base Period

Line Item Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

0001 Wireless Devices 0001A Cellular Phones 5,607 Each $ ________ $ _________ 0001AA Cellular Phones with

Push to Talk Capability 3,200 Each $ ________ $__________

0001B Air Cards 1,749 Each $ ________ $ _________ 0001C Multi-functional handheld wireless devices (BlackBerries, etc.)

2,238 Each $ ________ $ _________

0001D Pagers 1,293 Each $ ________ $ _________ 0002 Airtime 0002A Voice Airtime 0 (flat rate) – 449 minute plan 4,970 lines

Each plan 4,749 lines

Each

0002C Voice Airtime 750 – 1000 minute plan 1,105 Lines

Each

221 lines

Each

0002E Data Airtime Unlimited Minutes

– 3,987 Plans

Each

Total FFP for Coverage Area A to include all RFP requirements and deliverables outlined in the PWS in Section C below.

Base Period

Coverage Area A Task Order Optional Period 1

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

1001 Wireless Devices 1001A Cellular Phones 5,607 Each $ ________ $ _________ 1001AA Cellular Phones with

Push to Talk Capability

3,200 Each $ ________ $__________

1001B Air Cards 1,749 Each $ ________ $ _________ 1001C Multi-functional handheld wireless devices (BlackBerries, etc.)

2,238 Each $ ________ $ _________

1001D Pagers 1,293 Each $ ________ $ _________ 1002 Airtime 1002A Voice Airtime 0 (flat rate) – 449 minute plan 4,970 lines

Each plan 4,749 lines

Each plan 1,105 Lines

Each

221 lines

Each

1002E Data Airtime Unlimited Minutes

– 3,987 Plans

Each

Option Period 1

Coverage Area A Task Order Optional Period 2

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

2001 Wireless Devices 2001A Cellular Phones 5,607 Each $ ________ $ _________ 2001AA Cellular Phones with

Push to Talk Capability

3,200 Each $ ________ $__________

2001B Air Cards 1,749 Each $ ________ $ _________ 2001C Multi-functional handheld wireless devices (BlackBerries, etc.)

2,238 Each $ ________ $ _________

2001D Pagers 1,293 Each $ ________ $ _________ 2002 Airtime 2002A Voice Airtime 0 (flat rate) – 449 minute plan 4,970 lines

Each plan 4,749 lines

Each plan 1,105 Lines

Each

221 lines

Each

2002E Data Airtime Unlimited Minutes

– 3,987 Plans

Each

Option Period 2

Coverage Area A Task Order Optional Period 3

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

3001 Wireless Devices 3001A Cellular Phones 5,607 Each $ ________ $ _________

3001AA Cellular Phones with Push to Talk Capability

3,200 Each $ ________ $__________

3001B Air Cards 1,749 Each $ ________ $ _________ 3001C Multi-functional handheld wireless devices (BlackBerries, etc.)

2,238 Each $ ________ $ _________

3001D Pagers 1,293 Each $ ________ $ _________ 3002 Airtime 3002A Voice Airtime 0 (flat rate) – 449 minute plan 4,970 lines

Each plan 4,749 lines

Each plan 1,105 Lines

Each

221 lines

Each

3002E Data Airtime Unlimited Minutes

– 3,987 Plans

Each

Option Period 3

Coverage Area A Task Order Optional Period 4

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

4001 Wireless Devices 4001A Cellular Phones 5,607 Each $ ________ $ _________ 4001AA Cellular Phones with

Push to Talk Capability

3,200 Each $ ________ $__________

4001B Air Cards 1,749 Each $ ________ $ _________ 4001C Multi-functional handheld wireless devices (BlackBerries, etc.)

2,238 Each $ ________ $ _________

4001D Pagers 1,293 Each $ ________ $ _________ 4002 Airtime 4002A Voice Airtime 0 (flat rate) – 449 minute plan 4,970 lines

Each plan 4,749 lines

Each plan 1,105 Lines

Each

221 lines

Each

4002E Data Airtime Unlimited Minutes

– 3,987 Plans

Each

Option Period 4

B.2.2 Coverage Area B Task Order

Coverage Area B Task Order Base Period

Line Item Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

0001 Wireless Devices 0001A Cellular Phones 6,809 Each $ ________ $ _________ 0001AA Cellular Phones with

Push to Talk Capability

275 Each $ ________ $__________

0001B Air Cards 3,834 Each $ ________ $ _________ 0001C Multi-functional handheld wireless devices (BlackBerries, etc.)

1,020 Each $ ________ $ _________

0001D Pagers 158 Each $ ________ $ _________ 0002 Airtime 0002A Voice Airtime 0 (flat rate) – 449 minute plan 3,647 lines

Each plan 3,485 lines

Each plan 810 Lines

Each

162 lines

Each

Minutes

– 4,854 Plans

Each

Total FFP for Coverage Area B to include all RFP requirements and

Coverage Area B Task Order Optional Period 1

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

1001 Wireless Devices 1001A Cellular Phones 6,809 Each $ ________ $ _________ 1001AA Cellular Phones with

Push to Talk Capability

275 Each $ ________ $__________

1001B Air Cards 3,834 Each $ ________ $ _________ 1001C Multi-functional handheld wireless devices (BlackBerries, etc.)

1,020 Each $ ________ $ _________

1001D Pagers 158 Each $ ________ $ _________

1002 Airtime 1002A Voice Airtime 0 (flat rate) – 449 minute plan 3,647 lines

Each plan 3,485 lines

Each plan 810 Lines

Each

162 lines

Each

Minutes

– 4,854 Plans

Each

Coverage Area B Task Order Optional Period 2

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

2001 Wireless Devices 2001A Cellular Phones 6,809 Each $ ________ $ _________ 2001AA Cellular Phones with

Push to Talk Capability

275 Each $ ________ $__________

2001B Air Cards 3,834 Each $ ________ $ _________ 2001C Multi-functional handheld wireless devices (BlackBerries, etc.)

1,020 Each $ ________ $ _________

2001D Pagers 158 Each $ ________ $ _________ 2002 Airtime 2002A Voice Airtime 0 (flat rate) – 449 minute plan 3,647 lines

Each plan 3,485 lines

Each plan 810 Lines

Each

162 lines

Each

Minutes

– 4,854 Plans

Each

Coverage Area B Task Order Optional Period 3

Line Item Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

3001 Wireless Devices 3001A Cellular Phones 6,809 Each $ ________ $ _________ 3001AA Cellular Phones with

Push to Talk Capability

275 Each $ ________ $__________

3001B Air Cards 3,834 Each $ ________ $ _________ 3001C Multi-functional handheld wireless devices (BlackBerries, etc.)

1,020 Each $ ________ $ _________

3001D Pagers 158 Each $ ________ $ _________ 3002 Airtime 3002A Voice Airtime 0 (flat rate) – 449 minute plan 3,647 lines

Each plan 3,485 lines

Each plan 810 Lines

Each

162 lines

Each

Minutes

– 4,854 Plans

Each

Coverage Area B Task Order Optional Period 4

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

4001 Wireless Devices 4001A Cellular Phones 6,809 Each $ ________ $ _________ 4001AA Cellular Phones with

Push to Talk Capability

275 Each $ ________ $__________

4001B Air Cards 3,834 Each $ ________ $ _________ 4001C Multi-functional handheld wireless devices (BlackBerries, etc.)

1,020 Each $ ________ $ _________

4001D Pagers 158 Each $ ________ $ _________ 4002 Airtime 4002A Voice Airtime 0 (flat rate) – 449 minute plan 3,647 lines

Each plan 3,485 lines

Each plan 810 Lines

Each

162 lines

Each

Minutes

– 4,854 Plans

Each

B.2.3 Coverage Area C Task Order

Coverage Area C Task Order Base Period

Line Item Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

0001 Wireless Devices 0001A Cellular Phones 1,220 Each $ ________ $ _________ 0001AA Cellular Phones with

Push to Talk Capability

42 Each $ ________ $__________

0001B Air Cards 493 Each $ ________ $ _________ 0001C Multi-functional handheld wireless devices (BlackBerries, etc.)

358 Each $ ________ $ _________

0001D Pagers 69 Each $ ________ $ _________ 0002 Airtime 0002A Voice Airtime 0 (flat rate) – 449 minute plan 729 lines

Each plan 697 lines

Each plan 162 Lines

Each

32 lines

Each

– 851 Plans

Each

Total FFP for Coverage Area C to include all RFP requirements and

Coverage Area C Task Order Optional Period 1

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

1001 Wireless Devices 1001A Cellular Phones 1,220 Each $ ________ $ _________ 1001AA Cellular Phones with

Push to Talk Capability

42 Each $ ________ $__________

1001B Air Cards 493 Each $ ________ $ _________

1001C Multi-functional handheld wireless devices (BlackBerries, etc.)

358 Each $ ________ $ _________

1001D Pagers 69 Each $ ________ $ _________ 1002 Airtime 1002A Voice Airtime 0 (flat rate) – 449 minute plan 729 lines

Each plan 697 lines

Each plan 162 Lines

Each

32 lines

Each

– 851 Plans

Each

Coverage Area C Task Order Optional Period 2

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

2001 Wireless Devices 2001A Cellular Phones 1,220 Each $ ________ $ _________ 2001AA Cellular Phones with

Push to Talk Capability

42 Each $ ________ $__________

2001B Air Cards 493 Each $ ________ $ _________ 2001C Multi-functional handheld wireless devices (BlackBerries, etc.)

358 Each $ ________ $ _________

2001D Pagers 69 Each $ ________ $ _________ 2002 Airtime 2002A Voice Airtime 0 (flat rate) – 449 minute plan 729 lines

Each plan 697 lines

Each plan 162 Lines

Each

32 lines

Each

– 851 Plans

Each

Coverage Area C Task Order Optional Period 3

Line Item Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

3001 Wireless Devices 3001A Cellular Phones 1,220 Each $ ________ $ _________ 3001AA Cellular Phones with

Push to Talk Capability

42 Each $ ________ $__________

3001B Air Cards 493 Each $ ________ $ _________ 3001C Multi-functional handheld wireless devices (BlackBerries, etc.)

358 Each $ ________ $ _________

3001D Pagers 69 Each $ ________ $ _________ 3002 Airtime 3002A Voice Airtime 0 (flat rate) – 449 minute plan 729 lines

Each plan 697 lines

Each plan 162 Lines

Each

32 lines

Each

– 851 Plans

Each

Coverage Area C Task Order Optional Period 4

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

4001 Wireless Devices 4001A Cellular Phones 1,220 Each $ ________ $ _________ 4001AA Cellular Phones with

Push to Talk Capability

42 Each $ ________ $__________

4001B Air Cards 493 Each $ ________ $ _________ 4001C Multi-functional handheld wireless devices (BlackBerries, etc.)

358 Each $ ________ $ _________

4001D Pagers 69 Each $ ________ $ _________ 4002 Airtime 4002A Voice Airtime 0 (flat rate) – 449 minute plan 729 lines

Each plan 697 lines

Each plan 162 Lines

Each

32 lines

Each

– 851 Plans

Each

B.2.4 Coverage Area D Task Order

Note: For Coverage Area D FEMA currently has a diverse cache of wireless communication devices that are used to meet the communication needs of disaster and event activity throughout the United States and the associated territories. This cache is composed of Deployable Ready “hot” phones that are activated and ready to deploy at a moments notice. Due to the mission of FEMA this equipment/service may be deployed anywhere within the United States and the associated territories.

Offerors proposing for Coverage Area D must provide equipment that will be able to be used in any area of the US or its territories. Further, offerors must present an air-time payment plan for maintaining the Deployable Ready “hot” activated status of the Cache devices when they are not deployed and also, an air-time payment plan once the devices are deployed.

Coverage Area D Task Order Base Period

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

0001 Wireless Devices 0001A Cellular Phones Each $ ________ $ _________ 0001AA Cellular Phones with

Push to Talk Capability

Each $ ________ $__________

0001AAA Deployable ‘Ready’ cellular phones

3,000 Each $ ________ $__________

0001B Air Cards Each $ ________ $ _________ 0001C Multi-functional handheld wireless devices (BlackBerries, etc.)

Each $ ________ $ _________

0001D Pagers Each $ ________ $ _________ 0002 Airtime

0002A Voice Airtime 0 (flat rate) – 449 minute plan 0 lines

Each plan 0 lines

Each plan 0 Lines

Each

0 lines

Each

0002E Voice Airtime ‘Ready-Status’ plan

Each

3000 lines

0002F Data Airtime Unlimited

– 0 Plans

Each

Total FFP for Coverage Area D to include all RFP requirements and

Coverage Area D Task Order Optional Period 1

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

1001 Wireless Devices 1001A Cellular Phones Each $ ________ $ _________ 1001AA Cellular Phones with

Push to Talk Capability

Each $ ________ $__________

1001AAA Deployable ‘Ready’ cellular phones

3,000 Each $ ________ $__________

1001B Air Cards Each $ ________ $ _________ 1001C Multi-functional handheld wireless devices (BlackBerries, etc.)

Each $ ________ $ _________

1001D Pagers Each $ ________ $ _________ 1002 Airtime

1002A Voice Airtime 0 (flat rate) – 449 minute plan 0 lines

Each plan 0 lines

Each plan 0 Lines

Each

0 lines

Each

1002E Voice Airtime ‘Ready-Status’ plan 3000 lines

Each

1002F Data Airtime Unlimited

– 0 Plans

Each

Coverage Area D Task Order Optional Period 2

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

2001 Wireless Devices 2001A Cellular Phones Each $ ________ $ _________ 2001AA Cellular Phones with

Push to Talk Capability

Each $ ________ $__________

2001AAA Deployable ‘Ready’ 3,000 Each $ ________ $__________ cellular phones 2001B Air Cards Each $ ________ $ _________ 2001C Multi-functional handheld wireless devices (BlackBerries, etc.)

Each $ ________ $ _________

2001D Pagers Each $ ________ $ _________ 2002 Airtime

2002A Voice Airtime 0 (flat rate) – 449 minute plan 0 lines

Each plan 0 lines

Each plan 0 Lines

Each

0 lines

Each

2002E Voice Airtime ‘Ready-Status’ plan 3000 lines

Each

2002F Data Airtime Unlimited

– 0 Plans

Each

Coverage Area D Task Order Optional Period 3

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

3001 Wireless Devices 3001A Cellular Phones Each $ ________ $ _________ 3001AA Cellular Phones with

Push to Talk Capability

Each $ ________ $__________

3001AAA Deployable ‘Ready’ cellular phones

3,000 Each $ ________ $__________

3001B Air Cards Each $ ________ $ _________ 3001C Multi-functional handheld wireless devices (BlackBerries, etc.)

Each $ ________ $ _________

3001D Pagers Each $ ________ $ _________ 3002 Airtime

3002A Voice Airtime 0 (flat rate) – 449 minute plan 0 lines

Each plan 0 lines

Each plan 0 Lines

Each

0 lines

Each

3002E Voice Airtime ‘Ready-Status’ plan 3000 lines

Each

3002F Data Airtime Unlimited

– 0 Plans

Each

Coverage Area D Task Order Optional Period 4

Number

Item Description Estimated Quantity

Unit of Measure

Unit Price Extended Total

4001 Wireless Devices 4001A Cellular Phones Each $ ________ $ _________ 4001AA Cellular Phones with

Push to Talk Capability

Each $ ________ $__________

4001AAA Deployable ‘Ready’ cellular phones

3,000 Each $ ________ $__________

4001B Air Cards Each $ ________ $ _________ 4001C Multi-functional handheld wireless devices (BlackBerries, etc.)

Each $ ________ $ _________

4001D Pagers Each $ ________ $ _________ 4002 Airtime

4002A Voice Airtime 0 (flat rate) – 449 minute plan 0 lines

Each plan 0 lines

Each plan 0 Lines

Each

0 lines

Each

4002E Voice Airtime ‘Ready-Status’ plan 3000 lines

Each

4002F Data Airtime Unlimited

– 0 Plans

Each

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

C.1 PERFORMANCE WORK STATEMENT

Performance Work Statement for FEMA Enterprise Wide Telecommunications Program Wireless Commodities and Services

28 August 2008

I. Chief Information Officer Mission

The primary mission of the Federal Emergency Management Agency is to reduce the loss of life and property and provide assistance to the Nation’s citizens impacted by natural disasters, acts of terrorism, and other man-made disasters. The CIO supports the FEMA mission by providing leadership and management of all forms of telecommunications support for the desktop and FEMA staff deployed in emergencies. The CIO is responsible for managing all telecommunications contracts used by FEMA to provide support through contractor services. The purpose of this initiative is to provide continuing contractor telecommunications support for FEMA for disasters and non-disasters.

II. Background

On December 1, 2003, FEMA awarded an Indefinite Delivery – Indefinite Quantity (IDIQ) contract for telecommunication services with a Base Period of twelve months and four twelve month Option Periods. The current contract type is a hybrid in nature with Fixed Price labor rates and Cost Reimbursement telecommunications services.

The contractor provides a variety of telecommunication commodities and services in support of emergency and non-emergency FEMA operations. The contractor also served as a system integrator for FEMA’s telecommunications requirements.

The incumbent provides FEMA with local telephone equipment and services to support FEMA facilities in permanent and disaster locations. These include: Intra-LATA (Local Access and Transport Area) voice and data services (T-1s (1 MB) and T-3s (44.7 MB) lines, DID and DOD service), intra- and internet service. In addition, the contractor provides wireless services and commodities that included airtime and devices (i.e. air cards, cellular phones, pagers, and wireless handheld multifunctional devices. The average number of lines of services for wireless (including cell phones, blackberrys, aircards, and pagers) is 30,500. The average number of lines of services for wire-line (include T1, T3, 1MB, DID, TV service, and DSL is 13,000

The incumbent contractor also developed a centralized ordering tool, called the “Telecommunications Information Management and Control System” (TIMACS), an Oracle-based relational data base management system (RDBMS).

TIMACS is owned by FEMA, and used by FEMA employees and selected FEMA contractors as an electronic ordering and billing system for the above commodities and services, during non-emergency and emergency, disaster, or surge conditions. In addition to administering TIMACS electronic ordering, the incumbent also provides consolidation of FEMA’s telecommunications billings nationwide.

The current centralized ordering system handles approximately 100 types of services from about 700 different vendors/local telephone companies in approximately 60 different geographical areas. In addition, the system tracks approximately $2 million in taxes, tariffs, and fees. Currently, FEMA issues approximately 1,600 service orders annually.

III. Purpose

The agency recognizes wireless services and commodities are technologically dynamic commodities. The purpose of this contract is to provide technologically effective, commercially advanced and cost effective wireless telecommunications solutions to support the mission of FEMA, which is charged with the centralized direction of emergency management. It is expected the solution will continue to reflect the changing technology where appropriate and beneficial to meet the FEMA mission.

IV. Scope

The Contractor shall provide and deliver wireless services and equipment including but not limited to wireless voice and data airtime, devices, activations, account management, and lifecycle support for cellular phones, pagers, air cards, and wireless handheld multifunctional devices within and outside the continental United States.

V. Contract Objectives

1.0 Ensure the ability to provide for technologically effective, commercially advanced and cost effective wireless telecommunications solutions; the contractor is expected to be alert to changes in the technology and bring this to bear in proposed solutions

2.0 Maintain wireless connectivity anywhere in the continental United States (CONUS) and outside the continental United States (OCONUS) under all FEMA mission conditions

3.0 Ensure work flow process, which captures FEMA programmatic approvals, uses electronic ordering, captures order accuracy detail (e.g., what was ordered, by whom, fiscal and cost data, status information,) and provides savings information

4.0 Promptly resolve trouble reports and manage trouble shooting issues with all vendors related to wireless telecommunications services with minimal impact on customers

5.0 Transition existing services as appropriate within 60 days of award

6.0 Ensure accurate, timely invoicing

VI. Tasks

1.0 Provide and deliver wireless services and commodities to include wireless data and voice airtime, devices, activations, account management, and lifecycle support for cellular phones, pagers, aircards, and wireless handheld multifunctional devices within and outside the continental United States.

2.0 Provide and deliver wireless equipment and services to meet FEMA operational requirements including non-disaster (e.g., office environment) and surge demands associated with disaster/ event activities.

3.0 Develop a transition plan that provides a seamless transfer of current service and equipment from legacy systems to the new contractor’s services/ equipment. Work in a collaborative manner with the FEMA telecommunications PMO contractor to achieve a smooth transition.

4.0 Use Government provided centralized ordering system to process orders.

5.0 Submit device, usage, service plan, and billing information to the FEMA telecommunications management contractor monthly to assure accountability and proper inventory control.

6.0 Provide real time online access to user level accounts i.e. device, usage, service plan, warrantee and billing information.

7.0 Provide regular and custom reports on orders, wireless voice and data service plan usage, asset management, billing, costs, savings, and trouble reports.

8.0 Provide lifecycle support to include plan optimization and technology refresh.

9.0 Provide 24x7x365 technical and user support assistance.

VII. Deliverables

1.0 Wireless equipment, some with push to talk capability, accessories, and services

2.0 Transition In/Out Plan

3.0 Notice of Completion of Order to the FEMA TSC that provides detailed notification of completion for each order and provide savings information.

4.0 Regular and custom reports on orders, wireless voice and data service plan usage, asset management, billing, costs, savings, and trouble reports.

VIII. Constraints

1.0 Orders during non-emergency conditions must be processed, activated, and delivered within 5 to 7 business days. Orders to support a disaster must be processed, activated, and delivered within 24-48 hours of vendor receipt.

2.0 Offerors are advised that the delineated areas are large and the topography of the land is very diverse.

Contractors selected for award must be able to provide alternate plans or technical solutions to address issues including no service or weak signals for both the data and voice networks provided in a given area.

3.0 Offerors must provide for separate, redundant wireless communications in support of situations where FEMA has implemented it continuity of operations plan (COOP) and the contractor provided carrier is unable for any reason to provide services within a disaster area.

4.0 Equipment shall be eligible for technology refreshment after twelve (12) months and all equipment shall be refreshed no later than 24 months.

5.0 FEMA has fixed locations, however due to FEMA’s unique disaster mission, coverage and wireless connectivity shall be maintained anywhere in the continental United States (CONUS) and outside the continental United States (OCONUS) for disaster requirements. All disaster requirements will clearly be stated in the order.

6.0 No roaming, activation, and termination fees.

7.0 Vendors shall terminate lost or stolen equipment within 48 hours of notification.

8.0 The following information shall be provided to FEMA’s telecommunications management contractor:

- Order cycle times, fill rates and delivery time, time to restore downed service; installation and rework, device availability and uptime

- Individual device, usage, service plan, and billing information

- Submit device, usage, service plan, and billing information contractor monthly to assure accountability and proper inventory control.

9.0 If hardware (USB drives, PDAs, wireless devices, etc.) or software (i.e., backup & file transfer) that will hold or handle DHS sensitive information is being procured, it will be both certified by an approved NIST testing facility as FIPS 140-2 compliant and compliant with FIPS-197 Advanced Encryption Standard (AES)

10.0 All wireless equipment, software, and services must comply with DHS, FEMA IT, and the Office of IT

Security standards.

11.0 Enterprise Architecture. The contractor shall comply with the DHS Enterprise Architecture so that:

a. All solutions and services shall meet DHS Enterprise Architecture policies, standards, and procedures. Specifically, the contractor shall comply with the following Homeland Security Enterprise Architecture (HLS EA) requirements:

b. All developed solutions and requirements shall be compliant with the HLS EA.

c. All IT hardware and/or software shall be compliant with the HLS EA Technical Reference Model

(TRM) Standards and Products Profile.

d. All data assets, information exchanges and data standards, whether adopted or developed, shall be submitted to the DHS Enterprise Data Management Office (EDMO) for review and insertion into the DHS Data Reference Model.

e. In compliance with OMB mandates, all network hardware shall be IPv6 compatible without modification, upgrade, or replacement.

f. IPv6 Compatible Software – All Information Technology assets being developed, procured, or acquired shall be IPv6 capable.

12.0 All data communications services shall be ordered through the National Incident Management System

(NIMS). If that is deemed unacceptable to meet mission needs then FEMA must present a plan and receive a waiver from DHS CIO.

13.0 All wireless cellular phones must have push talk capability.

14.0 Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires that when Federal agencies develop, procure, maintain, or use electronic and information technology, they must ensure that it is accessible to people with disabilities. Federal employees and members of the public who have disabilities must have equal access to and use of information and data that is comparable to that enjoyed by non-disabled Federal employees and members of the public.

All electronic and information technology (EIT) deliverables within this work statement shall comply with the applicable technical and functional performance criteria of Section 508 unless exempt. Specifically, the following applicable standards have been identified:

36 CFR 1194.21 - Software Applications and Operating Systems, applies to all EIT software applications and operating systems procured or developed under this work statement including but not limited to Government Off-The-Shelf (GOTS) and Commercial Off-The-Shelf (COTS) software. In addition, this standard is to be applied to Web-based applications when needed to fulfill the functional performance criteria. This standard also applies to some Web based applications as described within 36 CFR 1194.22.

36 CFR 1194.22 - Web-based Intranet and Internet Information and Applications, applies to all Web-based deliverables, including documentation and reports procured or developed under this work statement. When any Web application uses a dynamic (non-static) interface, embeds custom user control(s), embeds video or multimedia, uses proprietary or technical approaches such as, but not limited to, Flash or Asynchronous Javascript and XML (AJAX) then -1194.21 Software- standards also apply to fulfill functional performance criteria.

36 CFR 1194.23 - Telecommunications Products, applies to all telecommunications products including end-user interfaces such as telephones and non end-user interfaces such as switches, circuits, etc. that are procured, developed or used by the Federal Government.

36 CFR 1194.24 - Video and Multimedia Products, applies to all video and multimedia products that are procured or developed under this work statement. Any video or multimedia presentation shall also comply with the software standards (1194.21) when the presentation is through the use of a Web or Software application interface having user controls available.

36 CFR 1194.25 - Self Contained, Closed Products, applies to all EIT products such as printers, copiers, fax machines, kiosks, etc. that are procured or developed under this work statement.

36 CFR 1194.31 - Functional Performance Criteria, applies to all EIT deliverables regardless of delivery method. All EIT deliverable shall use technical standards, regardless of technology, to fulfill the functional performance criteria.

36 CFR 1194.41 - Information Documentation and Support, applies to all documents, reports, as well as help and support services. To ensure that documents and reports fulfill the required -1194.31 Functional Performance Criteria-, they shall comply with the technical standard associated with Web-based Intranet and Internet Information and Applications at a minimum. In addition, any help or support provided in this work statement that offer telephone support, such as, but not limited to, a help desk shall have the ability to transmit and receive messages using TTY.

Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the COTR and determination will be made in accordance with DHS MD 4010.2. DHS has identified the following exceptions that may apply:

36 CFR 1194.2(b) - (COTS/GOTS products), When procuring a product, each agency shall procure products which comply with the provisions in this part when such products are available in the commercial marketplace or when such products are developed in response to a Government solicitation. Agencies cannot claim a product as a whole is not commercially available because no product in the marketplace meets all the standards. If products are commercially available that meet some but not all of the standards, the agency must procure the product that best meets the standards.

When applying this standard, all procurements of EIT shall have documentation of market research that identify a list of products or services that first meet the agency business needs, and from that list of products or services, an analysis that the selected product met more of the accessibility requirements than the non-selected products as required by FAR 39.2. Any selection of a product or service that meets less accessibility standards due to a significant difficulty or expense shall only be permitted under an undue burden claim and requires approval from the DHS Office on Accessible Systems and Technology (OAST) in accordance with

DHS MD 4010.2.

36 CFR 1194.3(b) - Incidental to Contract, all EIT that is exclusively owned and used by the contractor to fulfill this work statement does not require compliance with Section 508. This exception does not apply to any EIT deliverable, service or item that will be used by any Federal employee(s) or member(s) of the public.

This exception only applies to those contractors assigned to fulfill the obligations of this work statement and for the purposes of this requirement, are not considered members of the public.

15.0 In compliance with OMB mandates, all network hardware shall be Internet Protocol Version 6 (IPv6) compatible without modification, upgrade, or replacement.

16.0 All solutions and services shall meet DHS Enterprise Architecture policies, standards, and procedures.

Specifically, the contractor shall comply with the following Homeland Security Enterprise Architecture (HLS EA) requirements:

- All developed solutions and requirements shall be compliant with the HLS EA.

- All IT hardware and/or software shall be compliant with the HLS EA Technical. Reference Model (TRM) Standards and Products Profile.

- All data assets, information exchanges and data standards, whether adopted or developed, shall be submitted to the Enterprise Data Management Office (EDMO) for review and insertion into the DHS Data Reference Model.

17.0 The Government generally uses another ordering system, Network Information Management Systems

(NIMS), for all data communications service requests. Only when this ordering system can not meet FEMA requirements shall the government use this contract for data communication services.

18.0 The offeror’s solution must allow for current FEMA employees to keep their current phone numbers.

IX. Security for Sensitive Requirements

A. General

The Contractor must comply with the provisions of Department of Homeland Security MD 4300. Performance of this contract may require the Contractor to gain access to sensitive but unclassified (SBU) information. SBU information is for official use only.

B. Contractor Personnel – Employment Eligibility

The contractor will ensure that each employee and potential employee provide his/her name and social security number (not card) so that the government may verify the validity of the number. If the number is not valid that employee will not be allowed to work on the contract until the problem is resolved.

Subject to existing law, regulations and/or other provisions of this contract, illegal or undocumented aliens shall not be employed by the Contractor to perform on this contract. The Contractor shall ensure this provision is expressly incorporated into any and all subcontracts or subordinate agreements issued in support of this contract.

C. Continued Eligibility

The Department of Homeland Security (DHS) reserves the right to deny and/or restrict entrance to government facilities, prohibit employees from assigned work under the contract, deny and/or restrict handling of sensitive documents/material to any Contractor employee who DHS determines to present a risk of compromising classified and/or sensitive Government information.

The Contractor shall report to the DHS Security Office any and all adverse information brought to their attention concerning employees performing under this contract. The report shall include the employee’s name and social security number, along with the adverse information being reported. Termination of employment of an employee does not obviate the requirement to submit this report. Reports based on rumor or innuendo shall not be submitted to the DHS Security Office.

D. Termination of Contractor Personnel

The Contractor shall notify the DHS Security Office of all terminations/resignations of contractor personnel on this contract within five (5) days of occurrence. The Contractor shall return to the Contracting Officer’s Technical Representative (COTR) all DHS issued identification cards and building passes that have either expired or been collected from terminated employees. If an identification card or building pass is not available to be returned, a report shall be submitted to the COTR, referencing the pass or card number, name of individual to whom issued and the last known location and disposition of the pass or card.

E. Security Management

The contractor shall appoint a senior official to act as a Security Officer. The individual shall work collaboratively with the DHS Security Officer through the COTR on all security matters, to include physical, personnel, and protection of all sensitive documents/material handled by the Contractor.

The COTR and DHS Security Office will have the right to inspect procedures, methods and facilities utilized by the Contractor to comply with the security requirements under this contract. Should the COTR or DHS Security Office determine that the Contractor is not in compliance with the security requirements of the contract, the Contracting Officer shall notify the Contractor, in writing, of the appropriate action the contractor must take to rectify any non-compliance with the contract security requirements.

F. Suitability Determination

DHS shall exercise full control over granting, denying, withholding or terminating unescorted government facility and/or access to or handling of sensitive Government information to Contractor employees based upon the results of a background investigation. DHS may, as it deems appropriate, authorize and grant a favorable entry on duty (EOD) decision based on preliminary suitability checks. The favorable EOD decision would allow the employees to commence work temporarily prior to the completion of the full investigation. The granting of a favorable EOD decision shall not be considered as assurance that a full employment suitability authorization will follow. A favorable EOD decision or a full employment suitability determination shall in no way prevent, preclude or bar DHS from withdrawing or terminating access to government facilities or information, at any time during the term of the contract.

No employee of the Contractor shall be allowed unescorted access to a Government facility without a favorable EOD decision or suitability determination by the Security Office.

Contract employees waiting for an EOD decision may begin work on the contract provided they do not access sensitive Government information. Limited access to Government buildings is allowable prior to the EOD decision if the Contractor is escorted by a Government employee. This limited access is to allow Contractors to attend briefings, non-recurring meetings and begin transition work.

G. Background Investigations

Contract employees (to include applicants, temporaries, part-time and replacement employees) under the contract, in addition to possessing a DISCO granted personnel security clearance, shall undergo a position sensitivity analysis based on the duties each individual will perform under the contract. The results of the position sensitivity analysis shall identify the appropriate background investigation to be conducted for suitability screening purposes. All background investigations will be processed through the DHS Security Office. Prospective Contractor employees shall submit the following completed forms to the DHS Security Office. The Standard Form 85P will be completed electronically, through the Office of Personnel Management’s e-QIP System. The completed forms must be given to the DHS Security Office no less than thirty (30) days before the start of the contract or thirty (30) days prior to entry on duty of any employees, whether a replacement, addition, subcontractor employee or vendor:

a. Standard Form 85P, “Questionnaire for Public Trust Positions”

b. FD Form 258, “Fingerprint Card” (2 copies)

c. Conditional Access to Sensitive But Unclassified Information Non-Disclosure Agreement

d. Disclosure and Authorization Pertaining to Consumer Reports Pursuant to the Fair Credit Reporting Act

Only complete packages will be accepted by the DHS Security Office. Specific instructions on submission of packages will be provided upon award of the contract.

Be advised that unless an applicant requiring access to sensitive information has resided in the United States for three of the past five years, the Government may not be able to complete a satisfactory background investigation. In such cases, DHS retains the right to deem an applicant as ineligible due to insufficient background information.

The use of Non-U.S. citizens, including Lawful Permanent Residents (LPRs), is not permitted in the performance of this contract for any position that involves access to or development of any DHS Information Technology (IT) systems. DHS will consider only U.S. Citizens and LPRs for employment on this contract. DHS will not approve LPRs for employment on this contract in any position that requires the LPR to access or assist in the development, operation, management or maintenance of DHS IT systems. By signing this contract, the Contractor agrees to this restriction. In those instances where other non-IT requirements contained in the contract can be met by using LPRs, those requirements shall be clearly described.

H. Information Technology Security Clearance

When sensitive government information is processed on Department telecommunications and automated information systems, the Contractor shall provide for the administrative control of sensitive data being processed and adhere to the procedures governing such data as outlined in “DHS IT Security Program – Publication DHS MD 4300.Pub.”

Contractor personnel must have favorably adjudicated background investigations commensurate with the defined sensitivity level.

Contractors who fail to comply with Department security policy are subject to having their access to Department IT systems and facilities terminated, whether or not the failure results in criminal prosecution. Any person who improperly discloses sensitive information is subject to criminal and civil penalties and sanctions under a variety of laws (e.g. Privacy Act).

I. Information Technology Security Training and Oversight

All purchase descriptions and contract vehicles shall identify and document the specific security requirements for IT services and operations required of the contractor.

Contractor IT services and operations must adhere to all DHS and FEMA IT security policies.

Requirements shall address how sensitive information is to be handled and protected at the contractor’s site, including any information stored, processed, or transmitted using the contractor’s computer systems, the background investigation and/or clearances required, and the facility security required.

FEMA IT Security Branch shall conduct reviews to ensure that the IT security requirements are included within the contract language, are implemented and enforced.

Security deficiencies in any outsourced operation shall require creation of a program-level POA&M.

All personnel who access Department information systems will be continually evaluated while performing these duties. Supervisors should be aware of any unusual or inappropriate behaviors by personnel accessing systems and take appropriate actions including notifying appropriate FEMA officials.

Each Major Application or General Support System must have an Information System Security Officer (ISSO) assigned unless excepted, mitigated, or waived by the FEMA CISO.

Any unauthorized access, sharing of passwords, or other questionable security procedures should be reported to the local Security Office or ISSO.

Contractors involved with management, use, or operation of any IT systems that handle sensitive information within or under the supervision of the Department, shall receive periodic training at least annually in security awareness and accepted security practices and systems rules of behavior. Department Contractors, with significant security responsibilities, shall receive specialized training specific to their security responsibilities annually. The level of training shall be commensurate with the individual’s duties and responsibilities and is intended to promote a consistent understanding of the principles and concepts of telecommunications and IT systems security. This training will be provided by FEMA.

X. Place of Performance

Contractor’s site

XI. Period of Performance

One year from date of award plus four, one-year options periods.

XII. Government Furnished Property

Centralized ordering system

XIII. Coverage Areas

FEMA Wireless Services Breakout

For the purposes of this solicitation and subsequent contracts, FEMA is broken out into four distinct wireless service coverage areas. Please do not confuse these coverage areas, A through D, with the FEMA Regions I through X. Each of the wireless service coverage areas, A through D, consists of one or multiple FEMA Regions as described below:

• Coverage Area A will consist of any fixed facility within following locations:

o FEMA Region 1

Connecticut Massachusetts Maine New Hampshire Rhode Island Vermont o FEMA Region 2 New Jersey New York Puerto Rico Virgin Islands o FEMA Region 3 Washington DC Delaware Maryland Pennsylvania Virginia West Virginia o FEMA Region 4 Alabama Florida

Georgia Kentucky Mississippi North Carolina South Carolina Tennessee o FEMA Headquarters

• Coverage Area B will consist of any fixed facility within following locations:

o FEMA Region 5 Illinois Indiana Michigan Minnesota Ohio Wisconsin o FEMA Region 6 Arkansas…