SOW.pdf

STATEMENT OF WORK FOR

UNITED STATES COAST GUARD

HC-144

MINOTAUR MAINTENANCE COURSEWARE/CLASSROOM TRAINING DEVELOPMENT

AND IETM SUPPORT

1.0 GENERAL

This Statement of Work (SOW) describes the effort required to develop and provide the United States Coast Guard HC-144B Medium Range Surveillance (MRS) Program with train the trainer Aviation Mission Suite (Minotaur) Maintenance Courseware, and to provide technical updates and support for the Interactive Electronic Technical Manuals (IETMs) that have been developed for the Minotaur system.

The courseware curriculum that is to be developed by the Contractor will provide introductory instruction on the purpose and use of IETM based technical manuals, Minotaur system component Level Repair Unit (LRU) familiarization, troubleshooting techniques, and maintenance safety information that will ensure the Minotaur system is repairable at the Organizational Level (O-Level). In addition to developing the Minotaur courseware curriculum, the contractor will develop and provide a pilot training course that will train senior level USCG maintenance instructor personnel to a competency level that will enable them to conduct follow on maintenance training with subordinate USCG maintenance technicians that are responsible for servicing and maintaining Minotaur systems on the HC-144B aircraft.

The Contractor shall also provide Category I Technical Publication Deficiency Report (TPDR) support to the HC-144B Minotaur IETMs as part of this task. IETM changes are determined by priority and direct safety impact to the USCG. The Contractor shall coordinate with the USCG to evaluate the proposed corrective action and establish the delivery schedule for the changes.

2.0 SCOPE

2.1 The Contractor shall be required to develop the Minotaur maintenance courseware and classroom training regimen in collaboration with inputs provided by USCG Subject Matter Experts (SMEs) to ensure that the training course material, training objectives, and proposed instructional methods developed and utilized in the final product will meet USCG O-Level training requirements. Selected representatives from the Aviation Technical Training Center (ATTC) based at Elizabeth City, NC have been identified by the USCG to provide guidance as required for this purpose.

The course curriculum developed by the Contractor for Minotaur maintenance training will include but will not be limited to an introduction and description of IETMs, all Minotaur system LRU components, detailed troubleshooting and remove and replace techniques for LRUs at the O-Level. In addition to the classroom based instruction, lab based (hands-on) technical troubleshooting and remove and replace instruction shall be provided in the course as required for each LRU identified in the Minotaur mission system suite as well as, an overview of the system maintenance philosophy.

Detailed technical illustrations and troubleshooting flowchart illustrations relevant to the training courseware shall be developed and provided by the Contractor as part of the course curriculum. The technical illustrations and troubleshooting flowcharts developed by the Contractor shall be of sufficient detail to support successful maintenance technician troubleshooting of Minotaur System Suite LRUs by USCG maintenance technicians at that O-Level.

The Contractor shall provide comprehensive system introductory and troubleshooting instruction to include but not limited to system components associated with the following:

• System Description and Overview

– Mission System Introduction

– NSIV Introduction

– Merlin Introduction

– Safety Overview

– Lesson Module Review

• Mission System Operator (MSO) Station Maintenance

– Displays, Keyboards, Trackballs

– Control Panels

– MCDU Maintenance

– VGA Splitters, KVM Switches, Power Supplies, Relays

• Minotaur System Maintenance

– Processor Maintenance

– Laptop Equipment Maintenance

– Serial Converter Maintenance

– Ballard Box Maintenance

– Ethernet Switches

– USB Hub Maintenance

• EO/IR Maintenance

– EO/IR Turret Maintenance

– Laser Interlock Unit / Hand Control Unit Maintenance

– HD/SDI Splitters, Analog to SDI Converter, 1553 Bus Coupler Maintenance

• ADS-B Maintenance

– ADS-B Maintenance

• Direction Finder (DF) Maintenance

– DF-500 Converter, Power Supply Maintenance

– DF-500 Receiver Maintenance

• Power Distribution Maintenance

– TR 5, TR 6 Maintenance

– UPS 1, UPS 2 Maintenance

Upon completing an approved maintenance training course curriculum, the Contractor will develop, schedule, and conduct, a Pilot training course to train up to 6 senior level ATTC maintenance instructors based on the Minotaur maintenance courseware developed for the USCG. Once the ATTC instructor training is completed, the Contractor will oversee and support as necessary, the inaugural training session for USCG Minotaur maintenance technicians taught by the previously trained ATTC instructors. The Contractor will provide documented feedback WRT any corrective or otherwise training recommendations to the USCG instructors as a result of their observations from the initial training session.

Deliverables associated with the courseware development and Pilot train the trainer courses shall be delivered IAW the POP specified in section 5.0 of this SOW.

2.2 The Contractor shall provide Category 1 TPDR IETM support IAW the POP specified in this SOW (Section 5.0) to include but not limited to, correction of technical discrepancies, technical updates, and/or technical issues directly impacting safety to maintenance personnel. The scope of the IETM changes are determined IAW documented technical safety issues experienced in the field by USCG technicians, HC- 144B technicians, or project representatives.

3.0 OTHER DELIVERABLES

The Contractor shall develop the final courseware materials (hardcopy and software) in the format specified by the USCG, and shall relinquish all claims to data rights WRT the final deliverable. All training materials and training support products developed as part of this effort shall be government owned upon completion of this task.

3.1 Kick Off (KO) Meeting. The Contractor shall conduct a post award meeting to be held No Later Than (NLT) 20 working days after project kick off. USCG representatives and Contractor management shall attend the meeting held at an agreed upon Contractor or Government facility. The purpose of this meeting is to review the task requirements, discuss and answer all technical questions WRT the task, review project objectives milestones, and deliverable schedules. The Contractor shall formally develop and deliver KO meeting minutes.

3.2 Integrated Master Schedule (IMS). The Contractor shall provide a task IMS NLT 20 working days after project kick off. The schedule shall indicate specific USCG In-Process Reviews (IPRs) and Developmental Milestones within the specified delivery date identified. The IMS shall be updated and delivered to the government as necessary to reflect any changes that affect the course development effort, and any cost, schedule, performance changes that affects specified deliverables or milestones related to completion of this task.

3.3 In Process Reviews (IPR). The Contractor shall prepare a schedule which will permit the USCG to conduct a 30%, 60%, 90% and Final IPR of the development training solution. IPRs may also be requested by the Contractor or the Government when assistance or clarification is required during the project execution.

3.4 Monthly Status Reports (MSRs). The Contractor shall provide MSRs to the government during the course of completing this task. The MSRs shall include progress reports/accomplishments, IMS updates, and shall document any issues related to cost, schedule, and overall performance of the task.

The Contractor shall document and immediately notify the government of any critical issues WRT cost, schedule, and performance of this task as needed in between delivery of scheduled MSRs.

4.0 GOVERNMENT FURNISHED INFORMATION (GFI)

The USCG will provide the Contractor access to applicable supporting documents, publications, procedures, and technical manuals as required. The USCG will have fifteen (15) working days to provide the Government Furnished Information (GFI) after contract award. Requests for additional data information will be made directly to the Contracting Officer or the Contracting Officer’s Representative (COR) as the task proceeds. The GFI or source data includes but is not limited to:

a. Operational Procedures

b. Troubleshooting Procedures

c. Equipment Product Functional Specifications

d. Equipment Interface Control Documents

e. Electrical Installation Drawings

f. Mechanical Installation Drawings

g. OEM Equipment Specifications

h. Airframe and/or Avionics Changes

i. Contractor Technical Manuals Source Data

j. Minotaur Equipment Integrated Logistic Support Manual (EILSP)

5.0 PERIOD OF PERFORMANCE

The Period of Performance (POP) for development and delivery of the Minotaur maintenance courseware and Pilot training course ends 1 year from award date.

6.0 POINTS OF CONTACT

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