HSCECR-15-R-00001_Questions_and_Answers.pdf

DHS ICE DTS-VI

Solicitation No. HSCECR-15-R-00001

Questions & Answers

Amendment1

Questions and Answers

Solicitation HSCECR-15-R-00001

No.

Page

Section, Paragraph, or

Attachment

Question/Comment/Clarification Response

1 21-

RFP -

Section H

The solicitation references section H.9 but section H.9 was not included with the Solicitation. It appears there is a gap between section H 6.1 2 and section

H.13 on pages 21-22. Please provide section H.9 along with any other missing sections or provide clarification on the gap.

The solicitation is referring to Section H.8.

See Amendment 1 to correct the numbering in section H.

2 Att. B – List of Facilities and Att. C -

SOO

Please provide a list of primary and tertiary locations that show the average daily population related to this contract and the number of detainee phones by site.

See new Att. B for the ADP. Currently, there are 21 Primary sites with approximately 2500 phones. There are 62 Tertiary sites with approximately 300 phones.

3 General

Question

Please provide annual call detail

(completed calls. minutes call type) and revenue for the primary and tertiary locations.

The annual call detail is provided in Att. A.

Revenue will not be disclosed as it is proprietary to the current contract.

4 5 Att. C –

SOO C.4.1.I

Please provide a list of those sites that currently have or require a payment kiosk in addition to the DTS.

Currently, each Primary location has at least one (1) Kiosk in lobby. There are Kiosks for detainee use at Florence-3 kiosks and El Paso

-4 kiosks. Total of 28 kiosks as stated in

Amendment 1 to Attachment C on page 5.

5 66 RFP –

Section M

The Solicitation outlines evaluation factors and relative importance but does not indicate scoring. Please provide the scoring points associated with the factors.

The government will compare each factor to the stated evaluation factors in the RFP. They will be weighted as outlined in section M page 66. The Government is not using a numerical scoring system so each factor will not be assigned a specific number of

"points”.

6 22 RFP –

Section H.8

The performance incentive set aside references a semi-annual performance review. Since this Solicitation is a small business set aside, and cash flow is especially critical to small business, would the agency consider reducing the incentive amount after an initial period of demonstrated service performance?

The Government will not reduce the incentive amount throughout the period of performance of this contract.

7 General

Question

Public documents have indicated some service issues with current and past

Detainee Telephone Service providers.

How much of the performance incentive set aside was paid to the government for

The Government will not disclose this information as it is proprietary to the current contract.

Page

Section, Paragraph, or

Attachment

Question/Comment/Clarification Response service failures annually each of the last three contract years?

8 General

Question

Does the agency receive added value by awarding to a minority or woman-owned small business in addition to the small business set aside? Is there any additional scoring given to the vendor?

ICE has set aside this requirement for all small businesses. There will be no additional points given for a specific category of small business. This is a zero ($0) contract.

9 55-

RFP- Section

L

Due to the lack of complete information, the complexity of the proposal and the time needed to properly prepare a comprehensive and competitive bid, we respectfully request a thirty (30) day extension to the due date of this Solicitation to Jul y 9, 2015.

Assuming prompt response to our questions by your agency, this extension will allow us, and other potential vendors, time to receive the answers, process the data and accurately respond within our proposal. If the information is not readily available, we request an extension to thirty (30) days after the answers are delivered by the agency.

The Government will grant an extension until

June 16, 2015.The second round of questions will need to be submitted by May 27, 2015.

See Section L to Amendment 1 of the RFP on pages 55 and 56.

10 Att. C Please confirm that your agency is seeking a centralized hosted DTS solution that would limit what hardware is placed at each site for the primary and tertiary sites.

Yes, we are seeking a centralized hosted DTS solution and the hardware to provide the same.

11 Please provide 12 months of calling detail by call type (local, intralata, interlata , interstate) and revenue (CDR) for all primary, secondary and tertiary sites to include, completed calls, minutes and gross revenue by location/site. Also include completed call volumes to any pro bono numbers from primary sites (if applicable) and tertiary sites, so vendors may accurately size the network requirements for each site.

Pro Bono call volume for 12-month period from November 1, 2013 to October 31, 2014:

Facility Type Completed Calls Minutes

Primary 610,878 358,250

Secondary 1,197,318 3,222,098

Tertiary 2,839 5,932

Revenue will not be disclosed as it is proprietary to the current contract.

Page

Section, Paragraph, or

Attachment

Question/Comment/Clarification Response

12 3 Att. C –

SOO C.3

Please provide a complete list of primary, and tertiary site locations that show total number and type of inmate phones, so all vendors may size their network requirements accurately.

Reference answer to Question No. 4. See

Amendment 1 to Attachment C on page 3.

13 General

Question

Please provide a complete list and number of current (and future sites of applicable) that would require Privacy enclosures and make and model of currently installed privacy enclosures since the solicitation requires vendors to install identical to the enclosures currently installed at all ICE Primary facilities.

All 21 primary sites have privacy enclosures.

There are multiple types of enclosures depending on the facility. There are approximately 2400 enclosures today.

14 Attachment

B

Please include total Average Daily

Population (ADP) of detainees by site, at all primary and tertiary locations.

See new column on Att. B. for ADP.

15 General

Question

Please provide a list of all sites that currently have a kiosk installed along with deposit information. We request this deposit information include the number of cash deposits, total cash volume, number of credit card deposits and credit card amounts for the past 12 months by site. Also, please include the current surcharge/fee for deposits to these kiosks.

The deposit information is not available.

Currently there are not fees charged for cash deposits at kiosks and there is a minimum fee charged for credit card deposits.

16 General

Please provide the 911 address for all primary and tertiary sites so that we can accurately obtain network quotes from suppliers.

911 is not activated as a part of the DTS system. Emergency response is provided through the facility.

17 General

Question

Please provide a complete list of commissary vendors who currently provide service to all primary and tertiary sites. Please indicate which sites they service along with a contact name and number for that commissary provider.

Commissary vendors are not present at

Tertiary sites. There aren’t any commissary vendors present in El Paso and Florence. The remaining sites have Keefe, Swanson, Trinity and other major commissary companies.

Commissary contact and integration is the offeror’s responsibility.

18 General

Question

Please provide a complete list of all secondary sites with total 12 month pro

Reference answer to Question No. 4.

Page

Section, Paragraph, or

Attachment

Question/Comment/Clarification Response bono call volumes (completed calls and minutes) by site, to ensure vendors can size the required network accurately.

19 13 Att. C –

Section

C.4.2 14

Please provide a list of all secondary sites over the last 12 months that required Pay Per Call Compensation and the amount required.

That information is not available. See item

C.4.2-14 on page 13 of SOO for explanation

20 21-

RFP –

Section H

Upon review, it appears that pages/sections of this solicitation may be missing in part or in their entirety.

Examples include: the solicitation starts with page 4, which leads one to believe that 1-3 are missing; the solicitation references section H.9 but it appears sections H.7 through H.12 are missing.

Please provide the missing sections.

See Amendment 1 to RFP to correct the numbering in section H. The first 3 pages were uploaded in FBO on Monday, May 18, 2015.

21 7 RFP –

Section E

On page 7 of the issued solicitation it incorporates FAR 52.246.16 which specifies at acceptance of the installation of the DTS all equipment transfers to the Government. Please confirm that all installed equipment will remain the property of the successful vendor during the duration of the contract and that the successful vendor will be permitted to remove their equipment at the end of this contract.

FAR Clause 52.246.16 has been removed and will no longer be applicable. The installed phone equipment will remain the property of the successful vendor during the duration of the contract and the successful vendor will be permitted to remove their phone equipment at the end of this contract. All enclosures installed by the successful offeror will remain property of the Government.

22 24 RFP- Section

I.1

On page 24, section I.1 of the solicitation, the document makes reference to numerous clauses and states if the vendor wishes to be provided the full text for these clauses to contact the

Contracting Officer. With that in mind, we respectfully request the Contracting

Officer provide all vendors with the full text for all “FAR Clauses” mentioned within this section.

The offeror may contact the CO directly to attain full text of the clauses in the RFP. The clauses can be found at :

FAR: http://www.acqnet.gov/FAR/

DHS: http://farsite.hill.af.mil/VFHSAR1.htm

GSAM:

http://www.acquisition.gov/GSAM/gsam.html

HSAR:

http://farsite.hill.af.mil/VFHSARA.HTM

See Amendment 1 to the RFP in Section I.

23 58 RFP-Section

L

On page 57 of the solicitation outlines the requirements for submission. One of the requirements requests the CD

The Government grants the request to submit electronic copies in PDF form as well. See section L in Amendment 1.

http://www.acqnet.gov/FAR/ http://farsite.hill.af.mil/VFHSAR1.htm http://www.acquisition.gov/GSAM/gsam.html http://farsite.hill.af.mil/VFHSARA.HTM

Page

Section, Paragraph, or

Attachment

Question/Comment/Clarification Response copy of the submitted response be in

Microsoft Office. We respectfully request the responder be permitted to provide this CD in PDF form as well since some of the documents to be submitted require signatures.

24 66 RFP-Section

M

On page 65 of the solicitation outlines the evaluation criteria. Please provide any and all scoring/points associated with each criteria.

The government will compare each factor to the stated evaluation factors in the RFP. They will be weighted as outlined in section M page 66. The Government is not using a numerical scoring system so each factor will not be assigned a specific number of

"points”.

25 70 RFP-Section

M

Please provide the Evaluation Criteria for the Financial/Price section of the solicitation along with weighting points or percentages. In addition, please provide clarification on what you agency is seeking e.g. lowest rate to the end-user/detainee? Lowest fee charges?

This is a best value trade-offs procurement as stated in RFP. Section M outlines the criteria for Price in page 70.

26 Att. A –

Pricing

Spreadsheet

Attachment A provides call statistics.

Are these actual call statistics for a specific time period, or are they just examples for evaluation? If they are from a specific time period, of which time period are they representative?

The time frame and actual call statistics are listed in Attachment A.

27 4 Att. C- SOO In Attachment C, page 4, “General

Station Equipment Requirements,” the paragraph mentions three types of communication devices but only describes two. Is this a typo, or is there another device the agency is looking for in addition to the two described?

See Amendment 1 to Attachment C on page

4.

28 60, RFP-

Sections L and M

In Attachment C, page 5, the solicitation states the vendor can charge for the use of a credit card at the kiosk(s). Does the submitting vendor need to provide those fees at the time of submission? Will these fees be evaluated?

Yes, the vendor needs to list and submit fees for using a credit card at kiosks on

Attachment F. Attachment F should be submitted with the proposal. The fees will be evaluated as stated in Sections L and M of the

RFP. See Amendment 1 to RFP.

Page

Section, Paragraph, or

Attachment

Question/Comment/Clarification Response

29 23 Att. C- SOO In Attachment C, page 22, the solicitation states “The system shall provide the capability for ICE/ERO to download reports from the database, through secured internet access. In addition, the Contractor shall provide access to the database through a secure

“ftp” web server so the department can retrieve certain data on a daily basis.”

Is the agency looking to have all call data records exported daily to this FTP site? If not, please describe exactly what the requirement means. Also, is the FTP site owned by the responding vendor or the Government?

Call data records are not required daily exported to the FTP. Currently, these reports to the FTP (or VPN) are provided on a weekly basis. The FTP is owned by the contractor.

See Amendment 1 to Attachment C on page

23.

30 5 Att. C –

SOO

In Attachment C, page 5, the solicitation makes mention that the vendor may not charge ICE or the inmate for transferring money from their commissary account to their debit account, and the vendor will be responsible for any charges. Another section of the RFP states the vendor will not be charged by the commissary provider. These seem to be in conflict.

Please confirm that the commissary providers are not permitted to charge the submitting vendors for transferring detainees’ money from their commissary accounts to their debit accounts.

Commissary companies are not allowed to charge the DTS contractor for the transfer of funds.

31 7 Att. C –

SOO Section

II.19

Attachment C, Page 7, number 19 outlines how the submitting vendor is permitted to charge for credit card use to establish and replenish a prepaid account. The section continues by defining other types of fees that are not permissible. Certain vendors will charge validation fees or other cost recovery fees that are added to the final cost of the call. Please confirm it is the agency’s intention that the only costs

Any fees to replenish or establish a prepaid account via a credit card should be listed in

Attachment F and not included in the cost per minute. See Attachment C, Section II.19 on

Page 7.

Page

Section, Paragraph, or

Attachment

Question/Comment/Clarification Response permissible are the cost per minute for the phone call and a fee to replenish or establish a prepaid account via a credit card.

32 6 Att. C –

SOO,

Section II.8

In Attachment C, Page 6, Section II.8 the solicitation makes mention of manual cutoff switches. Who currently owns those switches? Will they be available for use by the winning vendor?

The facility owns the cutoff switches. The

Government assumes they will continue to be available based on the facility.

33 21-

RFP –

Section H

At various points throughout the RFP, the agency makes reference to a small business set aside as defined within section H.9. H.9 is not included within this solicitation. Please provide the missing section. Additionally please provide any and all requirements for small business in relation to this solicitation i.e., what is the small business set aside, is it pass fail, how will it be evaluated, etc.

See Amendment 1 to RFP to correct the numbering in section H.

34 Are there any additional evaluation points for a MBE or WBE?

No additional evaluation points will be given for Minority-Owned and Woman-Owned

Businesses

35 RFP Located within the solicitation, Section

L.3-3 Proposal Format requires the vendor to include a signed SF33 form in

Volume I. However, this form was not found with the other Solicitation documents. Will DHS/ICE please provide the required form SF33?

The SF-33 form, which is 3 pages, was uploaded on Monday, May 18, 2015 on FBO.

36 55-

RFP- Section

L

We respectfully request an extension to the due date of this RFP of 30 business days to July 21, 2015 due to the complexity of the solicitation. Please adjust for upcoming holiday(s), national industry conferences, and to allow enough time for your agency to respond to vendor questions and clarifications.

Reference to Question 9.

Page

Section, Paragraph, or

Attachment

Question/Comment/Clarification Response

37 55-

RFP- Section

L

In addition, we respectfully request your agency allow for additional follow up question and answer periods due to the complexity of the solicitation.

Refer to Question 9.

38 3 Att. C- SOO In Attachment C, p. 3, “DTS for

Secondary Detention Facilities” states

“The offeror must be aware that Per

Call Compensation, or other access charges, imposed by the local calling system provider at Secondary Detention

Facilities, if any, will be paid by the offeror and will not be charged to ICE or the detainees.” Please provide a listing of the fees currently charged by the local telephone providers at the

Secondary Detention Facilities.

That information is not available. See item

C.4.2-14 on page 13 of SOO for explanation

39 3 Att. C - SOO In Attachment C, p. 3, “DTS for

Tertiary Facilities” state “The contractor will provide the hardware and telephone lines at the Tertiary facilities under the request and directive of ICE.” Please state the number of phones currently installed at the tertiary sites listed in

Attachment B.

Approximately 300 phones total currently installed at the Tertiary sites.

40 Att. C –

SOO Section

C.2 and Att.

A- Rate

Spreadsheet;

RFP Section

L page 64

Attachment C, section C.2 states, “…At

Tertiary facilities, Talton provides intrastate and interstate collect phone calls and pre-paid debit calls…” while

Attachment C, page 3, last paragraph labeled DTS for Tertiary Facilities states, “The level of service is limited to intrastate, interstate, and international destination pre-paid collect calls, and pro bono service.” Please clarify what call types are required at Tertiary facilities.

Further, the Attachment A Rate

Spreadsheet allows only for one rate for all Tertiary Sites, while the calling rates for Primary Sites is separated into

Intrastate, Interstate, and International

Clarification at Tertiary facilities; the service will include intrastate, interstate collect; and intrastate, interstate, international destination pre-paid collect. See Amendment 1 to

Attachment A and Attachment C.

Page

Section, Paragraph, or

Attachment

Question/Comment/Clarification Response bill types for Collect, Prepaid, Debit calling. Please clarify to which bill types and call types the rate labeled

“Tertiary Sites” will apply.

41 23 RFP- Section

H

Section H.14 of the document entitled

DTS_RFP_HSCECR-15-R-00001.pdf requires a Performance Incentive “…at a minimum 25% of the revenue earned at Primary and Tertiary Facilities in an escrow account…” Please confirm that this incentive percentage applies to all call types for Primary and Tertiary facilities.

The Percentage Incentive applies to all call types at Primary and Tertiary facilities.

42 16 Att. C –

SOO Section

C.4.5.2

“For each installation, the Contractor shall submit an implementation plan that shall include an installation schedule. This implementation plan will become a part of the Contract and must be followed.” Please clarify the following: Is the awarded Contractor required to submit these implementation plans upon award, or is the Offeror required to submit implementation plans with the Proposal? If the latter, what is meant by “for each installation”? Do the

Primary Facilities constitute one installation (and therefore one installation plan) and the Pro Bono

System constitutes another installation

(and therefore a separate installation plan)?

The implementation plan should be submitted with the proposal. Each primary facility (21) constitutes an installation. Each tertiary facility (62) constitutes an installation. The pro bono network is considered one installation.

43 General

Can you provide what the current per-minute rates are for domestic and international calls?

The Government will not disclose this information. Rates are proprietary to current contract.

44 General

Question

It says “International collect shall not be proposed”. Can I ask why? We provide collect calling to Mexico for many of your secondary facilities and find that collect calling is, often, the only way that many immigration detainees can connect with their family if they have no funds for a debit

At this time, ICE desires to have consistency with calls to all countries. Allowance or exceptions to individual countries for collect calling is not a part of this RFP.

Page

Section, Paragraph, or

Attachment

Question/Comment/Clarification Response account. Prior to Talton winning the

ICE contract, we also provided Mexico collect for many of your previous provider’s, PCS, ICE locations when they were the provider. On international collect calling, mainly to

Mexico, can we propose if we provide the actual rates charged in pesos by

Telmex and can guarantee that they will not change during the duration of the agrement? We also have direct LEC billing agreements for collect billing to

Canada and UK, and can provide the exact collect rates billed in the local currency. Further, we do not use a live operator as was done by PCS when they offered international collect for ICE using MCI/Verizon’s call center…our system is fully-automated and does not allow the caller to change the destination number during the call like a live operator was doing in the past.

45 55-

RFP- Section

L

Given the size and complex nature of the response requirements, please extend the current due date by a period no less than (2) weeks.

Refer to Question #9

46 General

Question

Who is currently providing the Jail

Management systems at the Primary

Facilities?

That information is unique to each facility.

Any integration, if needed, is the offeror’s responsibility.

47 General

Question

Who is currently providing the Inmate

Banking systems at the Primary

Facilities?

That information is unique to each facility.

Any integration, if needed, is the offeror’s responsibility.

48 Pro Bono

Section

Please provide a listing of the telephone numbers and associated speed dial codes for the ICE identified entities that will receive the pro bono calls.

There are 1800 pro bono agencies. Those agencies and related numbers will be provided at time of award.

49 Pro Bono

Section

What is the currently call flow for the existing pro bono calling? For example, do the calls all go into a centralize IVR that then routes to call to the destination upon entering a specific code? If they are going through a centralize IVR, Yes, all of this is included.

Page

Section, Paragraph, or

Attachment

Question/Comment/Clarification Response what information is required for input by the detainee i.e. Alien ID, language, calling code etc.?

50 Pro Bono

Section

Are detainees assigned their Alien ID prior to being detained in a Secondary

Facility? If yes, do the Counties/Cities that manage the Secondary facilities accept this ID as the primary ID for the facility?

Yes, every detainee has an Alien ID. The primary ID for the secondary facilities is determined at each facility.

51 57 Section L. 3-

3 Proposal

Format

The table on page 53, Section I description, does not match Section I description below it. Which is the correct one to use?

See Amendment 1 to RFP in Section L on page 57.

52 Section L. 3-

3 Proposal

Format

The item states that all pages in each volume shall be numbered and each chapter/section within a volume shall begin with a new page. Please confirm that only the main sections (Section I, II and III) in each volume start with a new page and not each subsection within those sections.

The only section that shall be numbered is

Section II of Volume I. See page 57 in

Amendment 1 of RFP.

53 Section L. 3-

3 Proposal

Format

In the table on page 53 Section II –

Technical has a 60 page requirement.

Section II in the description under the table is Section II – Performance Work

Statement. Is this section limited to 60 pages?

Section II- Performance Work Statement is limited to 60 pages.

54 57 Section L. 3-

4.1 Volume I

– Section I

This section states that a complete copy of the solicitation with all appropriate sections filled in by the offeror shall be included. Please confirm if a complete copy of the original RFP is to be submitted with the RFP response. The format dictated by this proposal does not state to answer the entire solicitation.

The offeror will need to submit a copy of RFP with its proposal. See page 57 of Amendment

1 to RFP.

55 59 Section L. 3-

4.1 Volume I

– Section I

This section states that consent and agreement to the Statement of

Objectives (SOO) and all clauses applicable to each section including any

The offeror proposal submission acknowledges consent and agreement to the

SOO, RFP, and all other terms and conditions. Offeror must complete fill-ins for

Page

Section, Paragraph, or

Attachment

Question/Comment/Clarification Response clauses with fill-ins completed by the offeror and any other information requested provided. Are the vendors required to answer each requirement in the SOO or acknowledge consent and agreement?

the applicable clauses.

56 Att. A –

Pricing

Spreadsheet

Please provide the current rates charged for all calling options listed in

Attachment A.

The Government will not disclose this information. Rates are proprietary to current contract.

57 Att. A –

Pricing

Spreadsheet

A rate for local calling is not requested.

Are local calls to be billed at the

IntraState rate? Are existing local call volumes included in the IntraState provided traffic?

Yes, local calls should be included in the

IntraState rate. Yes, local call volume is included in the IntraState provided traffic.

58 Att. A –

Pricing

Spreadsheet

A rate for local calling is not requested.

Are local calls to be billed at the

IntraState rate? Are existing local call volumes included in the IntraState provided traffic?

The Government will not disclose this information. Rates are proprietary to current contract.

59 Att. A –

Pricing

Spreadsheet

Please provide prior 12 months of calling traffic by Primary and Tertiary facilities to include all call options

(Collect, Prepaid, Debit) and call types

(Local, IntraState, Interstate, International).

See attachment A.

60 3 Att. C- SOO Please provide the number of phones installed at each of the Primary

Reference answer to Question No. 2. See

61 3 Att. C- SOO Please provide the number of phones installed at each of the Tertiary

Reference answer to Question No. 2. See

62 Att. C - SOO Who is currently providing the

Commissary Services at each of the

Primary Facilities? Please provide contact representative for each.

Reference answer to Question No. 17.

Page

Section, Paragraph, or

Attachment

Question/Comment/Clarification Response

63 5 Att. C –

SOO C.4.1.I

Please provide a listing of the existing payment KIOSK by facility.

Reference answer to Question No. 4. See

Amendment 1 to Attachment C on page 5

64 Att. F –

Electronic

Deposit and

Transaction

Fees

What are the fees charged by the current vendor? Please provide both the credit card fees charged for on-line/live operator payments and the credit card fee charged from a payment KIOSK.

Fees charged by the current vendor will not be disclosed.

65 57 RFP- Section

L.3-3

Background: In Section L.3-3, the RFP states “The first page of each volume

(Technical, Past Performance, and Rate

Spreadsheet) should each indicate the assigned request tracking number

HSCECR-15-R-00001 and the tile

“Detainee Telephone Service VI”.

However, on page 55, the RFP states that there are two volumes: Volume I –

Technical Approach and Volume II –

Price.

In Section M.A, page 65, the RFP states there are three factors: I – Technical; II

– Past Performance; and III – Price

Question: Can the Government confirm that the first page (cover page) is only required for Volume I and Volume II, or amend the language to confirm the first page (cover page) is required for each

Factor?

A cover page is required only for Volume I and II. Each section, each factor, and each sub-factor shall be separated by a cover page or tab and shall be easily identifiable. Factor

II- Past Performance should be included in

Volume I – Technical Approach. See page 57 of Amendment to RFP.

66 RFP- Section

L.3-3

Background: The RFP does not mention providing an acronym list.

Question: Can the offeror include an acronym list with the Table of

Contents, excluded from the page constraints?

The offeror may provide an acronym list and it will be excluded from the 60-page limitation.

67 Att.C- SOO

Section

C.4.1 (II)

(19)

Background: The SOO and Attachment

F instructions require the offeror to complete Attachment F and submit as part of Volume I: Section II PWS.

Question: Can the offeror include the

Attachment F response as an

Attachment F- Electronic Fees and

Transaction Fees is excluded from the 60-page count limitation. However, Attachment

F shall be limited to one page.

Page

Section, Paragraph, or

Attachment

Question/Comment/Clarification Response attachment to Volume I, Section II – excluded from the 60-page count limitation?

68 19

Att. C –

SOO Section

C.4.8

Background: There are currently 310 active Secondary (IGSA) facilities. The

SOO for the Quality Assurance

Surveillance Plan (QASP) states, “a random sampling of 10% of the

Secondary (IGSA) facilities will be physically inspected quarterly, and…”

Question: Is it ICE’s expectation that the offeror would physically inspect

31 facilities per quarter or is the intent that the offeror conduct a random sampling of up to 10% of the

Secondary (IGSA) facilities?

A random sampling of up to 10% per quarter is required, and a list of inspected facilities is required quarterly. See Amendment 1 to

Attachment C on page 19.