SOW_Attachment_A.pdf

Drive‐Through Portal Statement of Work

Appendix A: Requirements Matrix

Req. # Capability Description Threshold (T) Objective (O) Vendor Capability

1 Environmental Operating Requirements

1.1 Able to operate exposed to the outdoor

environment without canopies or other structures

Operates in all forms of precipitation (e.g., rain, sleet, freezing rain, hail, and snow), direct sunlight, high humidity and salinity levels, and airborne and accumulating particles (e.g. , blowing dust, sand, small debris, snow and ice)

O=T

1.2 Able to operate in extreme temperatures ‐30ºC to 50ºC (‐22ºF to 122 ºF) ‐30ºC to 60ºC (‐22ºF to 140 ºF) for hot region configuration and

‐40ºC to 50ºC (‐40ºF to 122 ºF) for cold region configuration

1.3 Able to withstand high wind speeds 128 kph (80 mph) O=T

2 System Performance Requirements

2.1 Able to scan multiple conveyance types while

maintaining the required image quality and detection capabilities

Achieves scanning capability with two configurations:

1) Scans cars, SUVs, motorcycles, commercial vans, dual‐rear wheeled trucks and towed trailers

2) Scans buses, and semi‐trucks & trailers

Achieves scanning capability with one configuration to scan cars, SUVs, motorcycles, commercial vans, dual‐rear wheeled trucks, buses, and trucks & trailers

2.2 Able to generate six images of the

conveyance from a single drive through of the target vehicle using both transmission and reflection imaging technologies

Generates three transmission‐ based images (driver's side view, passenger's side view, top down view or bottom up view) and three reflection‐based images

(driver's side view, passenger's side view, top down view or bottom up view)

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2.3 Able to generate images for the full field of

view in near real time

Image displays the entire length of the vehicle, from the ground to the roof for the side views and the complete length and width of the vehicle for the top down view or bottom up view, to include towed trailers on personal vehicles. Image display shall be near real time such that the image is displayed during the scan with a delay of no more than three seconds.

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2.4 Able to operate without the need for ramps

or elevated platforms

Achieves ground level scanning of the conveyance (from 0 inches to maximum scanning height for all drive‐through portal configurations) without ramps or elevated platforms

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2.5 Able to discriminate between low density and

high density materials

Generates images of the conveyance that reveals different densities of materials via different color shades

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2.6 Able to discriminate between organic (low Z)

materials and metallic (high Z) materials with the same area density

Generates images of organic material without the use of image enhancement tools even when the organic material is blocked and/or surrounded by high Z material

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2.7 Able to detect organic substances Detects at least 4 lbs. of organic material with an approximate density of 0.4 g/cc in 4 inch x 8 inch x 1.5 inch packages placed directly behind 0.24 inches of steel at a distance of 2 ft. from the edge of the system tunnel

(source side) and the organic material packages placed behind steel blocking material with the target traveling through the

Portal at a speed of 3.0 mph.

Detects at least 2 lbs. of organic material with an approximate density of 0.4 g/cc in a 4 inch x 8 inch x 1.5 inch package placed directly behind 0.24 inches of steel at a distance of 4 ft. from the edge of the system tunnel

(source side) and the organic material packages placed behind steel blocking material with the target traveling through the

Portal at a speed of 3.0 mph.

2.8 Able to meet or exceed quality requirements

for transmission‐based images as measured in accordance with ANSI N42.46‐2008 procedures

Penetrates at least 1.5 inches of steel and achieves a Spatial

Resolution of at least 0.5 inches and a Contrast Sensitivity of at least 5% at 35%, 50% and 80% of the system's maximum

Penetration for at least one transmission‐based image with the target traveling through the

Portal at a speed of 3.0 mph.

Penetrates at least 2.0 inches of steel and achieves a Spatial

Resolution of at least 0.25 inches and a Contrast Sensitivity of at least 2% at 35, 50% and 80% of the system's maximum

Penetration for all 3 transmission‐ based images with the target traveling through the Portal at a speed of 3.0 mph.

2.9 Able to meet or exceed quality requirements

for reflection‐based images as measured in accordance with ANSI N42.46‐2008 procedures

Penetrates at least 0.24 inches of steel and achieves a Spatial

Resolution of 15 mm, a Layer

Contrast of 4.5 mm, and a

Isolation Contrast of 0.75 mm at a speed of 3.0 mph.

Penetrates at least 0.24 inches of steel and achieves a Spatial

Resolution of 10 mm, a Layer

Contrast of 3 mm, and a Isolation

Contrast of 0.5 mm. at a speed of

3.0 mph.

2.10 Able to display radiographic images at 256

gray levels.

Displays radiographic images at

256 gray levels.

Displays radiographic images at

65,536 gray levels or greater

2.11 Able to enhance images via image analysis

tools available to the operator (Signal

Processing)

User able to Change the magnification; Select different color palettes; Optimize the image’s contrast and brightness;

Sharpen the image; Establish

Regions of Interest; Annotate the image

Meets threshold signal processing requirements and employs

"Smart Signal Processing" that automatically identifies anomalies that could be drugs, explosives, weapons, and potential casings for radioactive materials. This may include system auto‐ generated identification of regions of interest such as anomaly cueing/annotation, identification and denotation of conveyance areas that were not penetrated, and change detection of a previously scanned conveyance (image compare).

2.12 Able to store records with vehicle

identification data (e.g. license plate) and scan images (6 or more scan images per record)

Locally stores 21,600 total scan records per system (15 scans per hour x 16 hours x 90 days)

Locally stores 175,000 total records per system (20 scans per hour x 24 hours x 365 days)

2.13 Able to export scan images in a .tif and .jpg

file formats and export Image Data Set (IDS) records in .pdf file format

Exports scan images in .tif and .jpg file formats and IDS records‐‐ complete with images, vehicle information, and operator notations‐‐in .pdf file formats. The

.tif image shall contain the image’s full dynamic gray level range.

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2.14 Able to retrieve and export stored files, records, and scan images

Locally stored files, records, and scan images to are accessible to operators and able to copy to removable media storage devices:

encrypted, FIPS 140‐2 Level 2 and

FIPS 197 compliant or greater flash and hard drives

Backup locally stored files, records, and scan images to central data repository and exportable via email

2.15 Able to permanently save user selected

records, which will be protected from overwrite or auto‐delete features

User able to permanently save user selected records (at all operator levels) that are protected from overwrite or auto‐ delete features. All records identified as "suspect records" are permanently saved and protected. Other records may be permanently saved besides

"suspect records" as selected by users. Operator Level 3 only able to delete permanently saved and protected records.

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2.16 Able to perform automated data overwrite

functions

Begins auto‐overwriting records after 90 days, not including

"suspect records" and other records that have been permanently saved and protected by users. Provides automated storage capacity warnings at 70% and 90% system storage limits.

Automated data overwrite features can be turned on/off by

Operator Level 3 users.

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2.17 Able to capture front and rear license plate

information in the IDS data file

Displays a digital image of the license plates along with the scanned image on the operator screen. User able to enter vehicle and trailer identifying information

(e.g. license plates)

Automatically populates license plate data (plate number and state/territory for US, Canada and

Mexico) for vehicles and trailers when present and Automatically

(e.g. though Optical Character

Recognition (OCR)) compares front and rear license plates on vehicles and notifies the operator if they do not match

2.18 Able to alert system operators to the

presence of a vehicle which is larger than the allowable scanning height and width of the system

Alerts operators to oversized vehicles prior to that vehicle entering the system using mechanical means, including the wheelbase width of vehicles and trailers in relation to the placement of guardrails

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2.19 Able to capture high resolution images of the

undercarriage of all conveyance types

Provides operator with an high resolution image of the entire underside of the conveyance for visual inspection and includes image with the inspection record

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2.20 Able to integrate with Radiation Detection

Equipment

Capability to capture ANSI N42.42 and PRIDE 2.0 ICD ver. 5 compliant data in the inspection record if an RDE component is added at a later time.

Capability to display the identification and location of all radio‐isotopes detected on the x‐ ray image, with a fidelity that allows the user to localize the source to a specific location (i.e.

seat (e.g. driver, front passenger, etc.) or region in the vehicle, (e.g.

trunk, hood, etc.)) if an RDE component is added at a later time.

3 X‐Ray System Design Requirements

(Applies to all configurations)

3.1 Have imaging system technology that does

not rely on radioactive isotopes

System is based on X‐Ray technology

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3.2 Have acceptable dose rates levels for scanned

drivers and/or passengers

Dose rates are no greater than 10 µR per scan when the system is operating at its slowest scan speed for a conveyance

3.3 Have a controlled area which limits the

potential exposure to personnel outside of this area to below 50 µR in any one hour.

The radiation control area shall be no greater than 10 ft. from the front face (where vehicles enter the portal) of the system, no greater than 10 ft. from the back face (where vehicles exit the system) and no greater than 1 ft.

from either side of the system when the system is operating at its slowest scan speed for a conveyance

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3.4 Have safety features (interlocks (access panel

and operational), indicators and controls, auto termination, and labeling)

‐ Safety Interlocks cannot be disabled or overridden by an operator for any reason;

‐ “Emergency Stop” switches/buttons (including one on the operator console), audible/visual operating signals, and traffic control signals;

‐ Automatic x‐ray beam termination if the vehicle stops within the imaging area

‐ ASTM Rated gate

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3.5 Have proper information formatting Is N.25 Ver. 1.6.0.0 and Pride 2.0

ICD ver. 5 compliant

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3.6 Have a single key to lock all system panels

and doors

All panels and doors are secured via a single key. Two copies of the key provided on delivery

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3.7 Have power conditioner or other mechanism

to protect X‐ray system from electrical power fluctuations

System is protected from damage due to power surges, brownouts, and power loss while operating

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3.8 User Tracking ‐ Each scan shall be tagged with

the User’s name and that name shall be displayed with the Data Set.

Each scan is tagged is with the user's name and displayed with the data set

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4 X‐Ray System Configurations

4.1 Personal Vehicle Configuration

4.1.1 Able to scan personal vehicle (cars, SUVs, motorcycles, trucks, vans etc.)

Accommodates large commercial vans and dual‐rear wheeled trucks with towed trailers (9 ft. high x 10

ft. wide), with a scanning area of

8.5 ft. high x 8.5 ft. wide.

Accommodates large commercial vans and dual‐rear wheeled trucks with towed trailers (10 ft. high x

11 ft. wide) with a scanning area of 9 ft. high x 9 ft. wide

4.1.2 Able to be installed within defined footprint

for scanning personal vehicles not including bollards, vehicle guards, cameras, booths, or sensors.

No wider than 24 ft., no longer than 24 ft., and no higher than 15 ft.

No wider than 16 ft., no longer than 20 ft., and no higher than 15 ft.

4.2 Bus / Truck Tractor‐Semitrailer and Trailer Configuration

4.2.1 Able to scan buses and truck tractor‐

semitrailers and trailers

Accommodates scan buses and truck tractor‐semitrailers and trailers (15 ft. high x 12 ft. wide), with a scanning area of 14.5 ft.

high x 11 ft. wide

Accommodates scan buses and truck tractor‐semitrailers and trailers (15 ft. high x 12 ft. wide), with a scanning area of 15 ft. high x 12 ft. wide

4.2.2 Able to be installed within defined footprint

for buses and semi‐trucks/ tractor‐trailers not including bollards, vehicle guards, cameras, booths, or sensors.

No wider than 29 ft., no longer than 27 ft., and no higher than

21.5 ft.

No wider than 20 ft., no longer than 22 ft., and no higher than

21.5 ft.

5 Operator Booth/Station and Shelter Design Requirements

5.1 Have an operator’s booth accompanying each

scanning system that will house the primary and secondary operator’s stations and a CBP workstation. A larger booth may accommodate two or more portals located in close proximity in lieu of 2 or more separate booths. The number, size and construction

(permanent or temporary) operators' booths will be determined based on local site surveys. The provision of the operator's stations is a requirement for the vendor (see

6.2). The provision of the CBP workstation is not included as a requirement for the vendor.

Operator booth built to specifications determined via site survey and includes required operator stations

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5.2 Have a primary and secondary operators

stations that include monitors, computers, keyboards, mice, imaging software, required system controls, and a single printer for both stations. The secondary operator station provides the capability for a second operator to review images during times of high volume and includes the same image analysis functions/capabilities as the primary operator station. System operation (turning system on, initiating scans) cannot be accomplished from the Second Analysis Station.

Each operator station includes 2x

22" monitors and required computer, keyboard with PKI token/PIV card readers, mouse, imaging software, system controls, and a single printer for both stations. System operation

(turning system on, initiating scans) cannot be accomplished from the Second Analysis Station.

Each operator station includes 4x

24" monitors with adjustable monitor mounts and required computers, keyboard with PKI token/PIV card readers, mouse, imaging software, system controls, and a single printer for both stations. System operation

(turning system on, initiating scans) cannot be accomplished from the Second Analysis Station.

5.3 Have proper heating, ventilation, and air

conditioning (HVAC).

HVAC is not roof‐mounted and accommodates maximum occupancy based on size determined by site surveys, computers and other equipment, and the climatic conditions found at each installation site.

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5.4 Have a door constructed of solid metal and

equipped with a cypher lock equipped with key entry

Door is solid metal and CBP personnel may gain entry to the operator's booth via a cypher lock or traditional key

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5.5 Have windows that do not open outward and

have tinted screens or an application of a tinted material. Mini‐blinds shall also be provided on all windows.

All windows do not open outward, have tinted screens or an application of a tinted material, and equipped with mini‐ blinds.

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5.6 Have interior booth lights controlled by a

LED/CFL/Incandescent Dimming Control .

Interior booth lights are controlled by a dimming device

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5.7 Have a floor that resists frequent usage and

require minimal maintenance.

Meets industry standards for resilient floor coverings

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5.8 Have steps constructed of galvanized steel or

aluminum. (if steps are required for a temporary structure).

Steps are constructed of galvanized steel or aluminum with non‐slip tread design

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5.9 Have gutters and downspouts that direct

water away from the booth.

Water is not directed towards or accumulate on the booth access walk way (including the stairs, landing and electrical boxes).

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5.10 Have furniture to accommodate the primary

and secondary operator’s stations

Furniture provided shall include a desk, chair, two‐drawer file cabinet, and small trash can for each operator station. Chairs should comfortably sit officers wearing law enforcement duty belts

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5.11 Have under desk lighting Lighting illuminates entire area under the desk

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5.12 Have two (2) sets of keys for each operator

booth

Two (2) sets of keys for each operator booth shall be provided

5.13 Have shelters to shield the Staging and

Secondary Officers from direct weather. They do not have to be climate controlled.

These shelters should provide shelter from direct sunlight, precipitation and have a counter for storage. They need to be:

Size: 6 ft. x 4 ft. (nominal)

Roof: Pitched or vaulted, with 3 in overhang, and able to hold 40lbs per square foot of heavy snow

Enclosure: Fully enclosed with a door

Glass: Fixed windows; tinted tempered glass, made of heavy duty materials

Counter: 22 in. deep, full width

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5.14 Have shelters to shield vehicle occupants

from direct weather. They do not have to be climate controlled.

These shelters should provide shelter from direct sunlight, precipitation. All hardware used for passenger shelter shall be tamper resistant. Bench shall be secured to the concrete and include cuff bar or rings. The

Passanger Shelters need to be:

Size: 10 ft. x 5 ft. (nominal)

Roof: Pitched, vaulted, or barreled, and able to hold 40lbs per square foot of heavy snow

Enclosure: Enclosed on 3 sides;

partially enclosed with at least one opening on one side; with non‐tinted transparent panels made of tamper resistant, heavy duty materials; and a secured bench

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6 Other Peripheral Equipment Requirements

6.1 Have three high‐resolution, IP, day/night, Pan‐

Tilt‐Zoom (PTZ), CCTV Surveillance Cameras, approved by CBP on the Technology

Reference Model (TRM), that are independent of the systems scanning function and will allow Officers to view license plates, determine make/model, and have situational awareness of the operating area.

The cameras shall capture live video of vehicles traveling through the LE Drive Through

Portal system. Each camera shall provide images of one of the following areas:

1) Staging area: The camera shall provide real time video of the area in front of the system where vehicles are staged and enter the system and shall assist the operator with determining vehicle make and model.

2) Secondary area: The camera shall provide real‐time video of the area behind the system where vehicles exit after being scanned.

3) Drivers Waiting area: The camera shall provide images of the area where vehicle occupants wait while there vehicle is examined (which shall be determined during the site survey).

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6.2 Have video storage for CCTV system Retains video for 30 days with the ability to archive video clips

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6.3 Have devices (bollards, guard rails, etc.) to

prevent/protect the system from being hit by vehicles traveling through/near the system.

System includes protection against physical damage from conveyances entering, passing through, and exiting the portal

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6.4 Have area lighting for scanning operations Lighting illuminates the conveyance scanning area

6.5 Have a red/green light notification system, which allows the primary system operator to covertly notify Officers holding the vehicle while the scan is analyzed.

The system shall consist of small red and green LED (or equivalent) light that is manually triggered by the primary system operator. The lights shall be visible to the secondary operator (after the vehicle exits the system) holding the vehicle while the primary operator reviews the scan image.

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6.6 Have a red/green light traffic control lights

for vehicles entering the portal

Provides stop/go indication to driver entering the system

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6.7 Have vehicle speed signs with electronic

radar speed display

Provides speed indication to driver entering, passing through, and exiting the portal

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6.8 Have signs notifying vehicles and occupants

are subject to inspection

Sign states, "All vehicle and occupants are subject to inspection. All vehicles referred to secondary inspection will be scanned using extremely low levels of x‐rays, within the health and safety limits allowable for members of the public."

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6.9 Have a device that can be used to push

stalled vehicles (cars, trucks, campers, buses) which are obstructing vehicle flow through the Portal is required.

The system shall be battery operated and meet the following:

‐ Adjustable acceleration/braking

‐ 16 hours of continuous battery life

‐ High Controller/Motor Power

‐ Heavy duty motor/Transaxle power

‐ Foam filled tires or solid rubber tires

‐ Safety stop switch and guard kit

‐ Safety light

‐ On‐board charger

‐ Maintenance free batteries

‐ Safety horn

‐ Adjustable non‐marking push pad

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7 Desktop Technical Requirements Specification

7.1 Energy Efficiency Ships from factory preset to

Energy Star 6.0 Cat A, B, C, or D rating.

Complies with Executive Order

(E.O.) 13423, Part 23 of the

Federal Acquisition Regulation

(FAR), and Department of

Homeland Security Management

Directive 025‐01, Sustainable

Practices for Environmental, Energy and Transportation

Management and Executive Order

13514 Federal Leadership in

Environmental, Energy, and

Economic Performance, Section

2(h)(i).

Manufacturer must meet EPEAT

Silver certification at a minimum with progress towards Gold certification.

EPEAT Gold Certification.

7.2 Base Unit • ATX, Micro‐ATX, or BTX chassis, with power supply and motherboards uniquely designed to manage heat throughout the system.

• Thermal‐management technology using variable speed fans for additional cooling, while using less power and generating less noise.

• Thermal Sensor — Measures the incoming ambient air temperature to appropriately control internal cooling and helps improve thermal reliability.

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7.3 Power Supply 240 W 90% efficient PSU (80Plus

Platinum Certified) Energy Star

Compliant; 180W 85% efficient

PSU (80 Plus Bronze Certified)

Energy Star Compliant

365W 90% efficient PSU (80 Plus

Gold Certified) Energy Star compliant; 290W 85% efficient

PSU (80 Plus Bronze Certified)

Energy Star Compliant

7.4 Processors 6th Gen Intel Core i5 & i7; Intel

Xeon Processor E3‐1200 v5 family

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7.5 Chipset Intel C236 Chipset equivalent or

better

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7.6 Memory Minimum 8GB 1600 MHz DDR3; 2

slots supporting up to 16GB

16 GB 1600 MHz DDR3

7.7 Hard Drive Up to 512GB Mobility Solid State

Drive; 256GB SED SSD, Free Fall

Sensor (FFS) Parks disk heads when it detects a fall to protect hard disk and data from shock.

Up to 1TB Mobility Solid State

Drive; 512GB SED SSD, Free Fall

Sensor (FFS) Parks disk heads when it detects a fall to protect hard disk and data from shock.

7.8 Video Card Integrated Intel HD Graphics

4600, equivalent or better. (2)

Digital display out DVI or HDMI w/VGA & DVI Adapters for dual monitor support

Discrete video card with 1GB or more of video memory, compatible with OpenGL 3.2, Shader Model 4.0 or later. (4)

Digital display out (DVI or HDMI) or at least one DisplayPort 1.2 capable of multi‐streaming 4 monitors

7.9 Optical Drive (optional) 16X DVD +/‐ RW O=T

7.10 Network Card • Integrated NIC support

10/100/1000 MB/s

• Wake On LAN capable.

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7.11 Power Management • Able to set power on Everyday

or Weekdays at the time set in

Auto Power Time.

• Able to set Low Power

Consumption Mode on/off to conserve power.

• Able to set different Power

Suspend Modes to conserve power (Monitor, CPU, Hard

Drive).

• System can be powered up remotely from Power Suspend, Off, or Low Power Consumption

Mode

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7.12 Sound Card Integrated High Definition Audio O=T

7.13 Keyboard & Mouse • USB 104 Keyboard W/PIV

Reader

• USB Optical Mouse

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7.14 USB Connections (4) USB 3.0 Up to 10 USB connections on the unit ‐ of which minimum (4) USB

3.0

• 6 rear and 4 front recommended configuration on the unit

7.15 Expandable Minimum 2 available usable PCI

slots to add optional cards as needed.

• Firewire card may use one of these slots as needed.

7.16 Standard Ports • (1) RJ45 • (1) Serial

•(1) VGA•(2) PS/2;• (2) Display ports/DVI or HDMI); Dual VGA or

DVI to dual VGA cable provided for dual monitor support

•Line in Stereo/microphone

•Line out headphone/speaker

• (1) RJ45 • (1) Serial

•(1) VGA•(2) PS/2;• (4) Display ports/DVI or HDMI) or DisplayPort

1.2 with multi‐streaming support

•Line in Stereo/microphone

•Line out headphone/speaker

7.17 Optional/External Ports Optional Parallel/Serial port

support

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7.18 Security • Trusted Platform Module

version 1.2 or greater; chassis lock slot support; optional chassis

Intrusion switch, Setup/BIOS password, I/O interface security

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7.19 Features • BIOS flash upgrade capability

must be provided.

• Desktop and smaller form factor workstation

• Tool‐less design case, all parts except motherboard can be serviced and swapped without tools. Power supplies, disks, cards, optical drives, fans all serviceable without tools.

• Raid 0 or 1 for additional performance or data protection.

• Chassis Intrusion switch (can notify helpdesk and logs when chassis is opened).

• BIOS multi‐level security settings, including Administrator password, System boot password, BIOS password.

• Ability to store Asset tag or other tracking number in BIOS

(this is in addition to the service tag stored in BIOS).

• Ability to override password reset jumper (if machine is lost/stolen, can’t just pull jumper to reset BIOS passwords).

b l

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7.2 Services • 3 Years Basic Support: Next

Business Day Parts and Labor

Onsite Response.

• Hardware Documentations, Manufacture Applications and

Drivers provided via CD or DVD.

• Hard Drive Retention Service

(No RMA of failed drives)

• Vendor must host their own manuals, drivers and applications for download. (No link to third party website).

• Global service and support.

• Must be able to provide roadmap review every 6 months.

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7.21 Operating System Support Windows 7 Ultimate or

Enterprise 64 bit or greater.

Capable of upgrade to later versions of Windows with bitlocker

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7.22 Monitors 24 inch LED, 1920x1080, Full HD

(if using DisplayPort 1.2 for multiple monitors, then compatible for multi‐streaming with inputs & outputs )