Attachment_A_-_SOW.pdf

STATEMENT OF WORK/PERFORMANCE SPECIFICATION

NON-INTRUSIVE INSPECTION (NII) SYSTEMS PROGRAM

CARGO SECURITY INITIATIVE PROGRAM

FIXED LARGE SCALE NII SYSTEM ACQUISITION

FOR KARACHI PAKISTAN

HSBP1016Q00136

Attachment A ii

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HSBP1016Q00136 Attachment A Statement of Work

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CONTENTS

1. SCOPE

1.1 Program Organization

1.1.1 Government Management Organization

1.1.2 Contractor Management Organization

1.2 Purpose

1.3 Background

2. APPLICABLE DOCUMENTS

2.1 Federal Regulations

2.2 National Standards

2.3 DHS/CBP Documents

3. Requirements

3.1 Requirement Definitions:

3.2 General Requirements -

3.2.1 Performance Requirements for CSI Medium Energy System

3.2.2 System Configurations and Operational Specifications for Medium Energy Systems 12

3.2.3 System Configurations and Operational Specifications, CSI Specific

3.2.4 System Configurations and Operational Specifications

3.2.5 Imaging System Equipment and Equipment Installation

3.2.6 Sources & Detectors

3.2.7 Computers

3.2.8 Operator Booth

3.2.9 CCTV System

3.2.10 Computer Security

3.2.11 Printed Documents

3.3 Systems Integration

3.3.1 Command Center

3.3.2 Workstation Integration and Interface

3.3.2.1 Integrated Image Capture

3.3.2.2 Integrated Image Storage

3.3.2.3 Integrated Image Download

3.4 Safety Interlocks

3.5 Reliability, Availability and Maintainability

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3.5.1 Basic Reliability Quantitative Requirements

3.5.1.1 Reliability Predictions

3.5.1.1.1 Reliability Predictions Report (Option)

3.5.1.1.2 Classification of Reliability Critical Items (Option)

3.5.1.1.3 Control of Reliability Critical Items

3.5.1.1.4 Reliability Review

3.5.2 Basic System Reliability Requirements – System Inherent Availability (Ai) .. 22

3.5.3 Maintainability

3.5.3.1 Maintenance Plan (Option)

3.5.3.2 Lifecycle Operations and Maintenance Cost Plan

3.5.3.3 Mean Time to Repair (MTTR)

3.5.3.4 Mean Preventive Maintenance Time (MPMT)

3.5.3.5 Extreme Environmental Maintenance Considerations

3.5.3.6 Hazardous Materials Considerations

3.5.4 Safety

3.5.5 System Installation

3.6 System Support Requirements

3.7 Training [Option]

3.7.1 CBP Operator Training (Option)

3.7.2 Foreign National Operator Training (Option)

3.7.3 Train-the-Trainer (Option)

3.8 Manuals & Checklists [Option]

3.8.1 Technical Manuals (Optional)

3.8.2 System User’s Manual (Optional)

3.8.3 Operational/Storage Checklist

3.8.4 Maintenance Manual

3.8.5 Preventive Maintenance Manual

3.8.6 Operator Service Manual (Optional)

3.9 Technical Reviews

3.9.1 Other Reviews

3.10 Warranty [Option]

3.11 Sustainment and Maintenance [Option]

3.11.1 Repairs

3.11.2 Service Support Availability Requirements - Operational Availability (Ao)

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3.11.3 Service Calls and Work Orders

3.11.4 Preventive Maintenance [Option]

3.11.5 Corrective Maintenance [Option]

3.11.6 Corrosion Control under Preventative and Corrective Maintenance

3.11.7 Annual Configuration Report

3.12 Quality Assurance and Testing

3.12.1 Quality Assurance

3.12.2 Operator Booth Quality Control Documentation (e.g. Fabrication Inspection Plan) 32

3.12.3 Contractor Testing

3.12.3.1 CBP Factory Testing

3.12.3.2 CBP Site Acceptance Testing

3.12.4 Integrated Logistics Support (ILS)

3.13 Radiation Safety Design Review

3.14 Calibration

3.15 Radiation Safety

3.16 Calibration Maintenance Requirement Report (Option)

3.17 Safety

3.17.1 Radiological Survey and Report

3.17.2 Radiation Survey and Report

3.17.3 Leak Test and Report

3.18 Information Technology Security

3.18.1 Basic Requirements

3.18.2 Security Authorization

3.18.3 Enterprise Security Architecture

3.18.4 Continuous Monitoring

3.18.5 Specific Protections

3.18.6 Computer Incident Response Services

3.18.7 Firewall Management and Monitoring

3.18.8 Intrusion Detection Systems and Monitoring

3.18.9 Physical and Information Security and Monitoring

3.18.10 Vulnerability Assessments

3.18.11 Anti-malware (e.g., virus, spam)

3.18.12 Patch Management

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3.18.13 Log Retention

3.18.14 Compliance with DHS Security Policy

3.18.15 Encryption Compliance:

3.18.16 Security Review and Reporting

3.18.17 Access to Unclassified Facilities, Information Technology Resources, and Sensitive Information

3.18.18 OMB-M-07-18 FDCC

3.18.19 52.204-9 Personal Identity Verification of Contractor Personnel

3.18.20 Security Requirements for Unclassified Information Technology Resources 41

3.18.21 Contractor Employee Access (Jun 2006)

3.18.22 Interconnection Security Agreements

3.19 Enterprise Architecture (EA) Compliance

3.19.1 Supply Chain Risk Management Terms and Conditions:

3.20 IPv6

3.21 DHS Information Technology Portfolio Alignment

3.22 Accessibility Requirements (Section 508 Compliance)

4 INTEGRATED LOGISTICS SUPPORT FOR LARGE SCALE NII SYSTEMS

4.1 Configuration Management

4.1.1 Technical Documentation

4.1.1.1 Configuration Baseline

4.1.2 Management of the Technical Documentation

4.1.3 Engineering Change Proposals (ECPs)

4.1.4 Interchangeability

4.1.5 Accessibility

4.2 Spares (Option)

5 Documentation Deliverables (Data Item Description (DID))

6 ATTACHMENTS

STATEMENT OF WORK

1. SCOPE

Customs and Border Protection (CBP), Container Security Initiative (CSI) to acquire new NII inspection equipment for cargo conveyances transiting from overseas ports to the United States and into CBP Ports of Entry (POE). For security reasons, incoming cargo conveyances are required to be subjected to a high level of scrutiny prior to leaving overseas debarkation points. To satisfy this requirement, CBP/CSI intends to procure Large Scale Non-Intrusive Inspection (LS-NII) Fixed imaging systems at Port Karachi, Pakistan, CBP/CSI operations.

This Statement of Work (SOW) defines the tasks necessary to provide a LS-NII Fixed systems; this procurement shall include the acquisition of goods & services that shall include but not be limited to equipment, testing, delivery, verification, documentation, and relevant logistics requirements needed to satisfy the procurement.

Due to the sensitivity of CBP’s mission in Karachi, Pakistan, the deployed system and its data transmission component is required to operate per the requirements herein from the first day CBP accepts the system for operation.

1.1 Program Organization

This program is under the technical direction of a designated NII Contracting Officer Representative (COR) assigned to the CBP’s Operational Support (OS) Laboratories and Scientific Services Directorate (LSSD), Interdiction Technology Branch (ITB).

1.1.1 Government Management Organization

CBP will manage this program through the CBP LSSD/ITB process for system acquisition, delivery, and acceptance. CBP ENTS/ILB will manage Warranty, Operations and Maintenance (O&M). CBP will coordinate with the Contractor to ensure successful system integration.

1.1.2 Contractor Management Organization

The Contractor or Contractors shall provide, for CBP/CSI review, a Project Management Plan, including all major points of contact and the overall management structure. The Project Management Plan shall be prepared in accordance with Data Item Description (DID) number A001.

1.2 Purpose

The purpose of this LS-NII Medium Energy Fixed System is to enable CPB/CSI to perform effective and efficient Non-Intrusive Inspection of cargo transiting from Port Karachi, Pakistan location for the purpose of detecting contraband and Weapons of Mass Destruction/Weapons of Mass Effect (WMD/WME) in conveyances.

1.3 Background

Within CBP’s mission space, it is the reasonability of CSI to examine targeted transiting overseas cargo. These inspections take place at identified high risk overseas ports, and are aimed at detecting items prohibited from import into the U.S. Each day CBP Officers use a variety of LS-NII equipment. LS-NII systems in the fixed configuration will allow CBP to quickly identify and provide interdiction to identified possible threats.

2. APPLICABLE DOCUMENTS

Documents cited shall be referenced and used as called for in this Statement of Work/Performance Specification and the Data Item Descriptions.

2.1 Federal Regulations

1. Code of Federal Regulations, 10 CFR 20, Standards for Protection against Radiation, 2012, (NRC).

2. Code of Federal Regulations, 10 CFR 39.35, Leak Testing of Sealed Sources, 2012, (NRC).

3. Code of Federal Regulations, 10 CFR 71, Packaging and Transportation of Radioactive Materials, 2012, (NRC).

4. Code of Federal Regulations, 21 CFR 179, Irradiation in the Production, Processing and Handling of Food, 2012, (FDA).

5. Code of Federal Regulations, 29 CFR 1910, Occupational Safety and Health Standards, 2012, (OSHA).

6. Code of Federal Regulations, 49 CFR 172, Hazardous Materials, Etc., 2012, (DOT)

7. U. S. Department of Transportation Federal Highway Administration Bridge Formula Weights August 2006 FHWA-HOP-06-105.

Note: These regulations can be accessed by going to: http://ecfr.gpoaccess.gov.

2.2 National Standards

1. American National Standards Institute, ANSI/IEEE N42.41, Minimum Performance Criteria for Active Interrogation Systems Used for Homeland Security, 2007.

2. American National Standards Institute, ANSI/IEEE N42.46, Determination of the Imaging Performance of X-Ray and Gamma-Ray Systems for Cargo and Vehicle Security Screening, 2008.

3. American National Standards Institute, ANSI/HPS N43.3, General Radiation Safety - Installations Using Non-Medical X-Ray and Sealed Gamma-Ray Sources, Energies up to 10 MeV, 2008.

4. American National Standards Institute, ANSI/HPS N43.14, Radiation Safety for Active Interrogation Systems for Security Screening of Cargo, Energies up to 100 MeV, 2011.

5. National Fire Protection Association, NFPA 79, Electrical Standards for Industrial Machinery, 2007.

6. National Fire Protection Association, NFPA 70, Recommended Practice for Electrical Equipment Maintenance, 2010.

http://ecfr.gpoaccess.gov/

2.3 DHS/CBP Documents

1. CBP Information Systems Security Policies and Procedures Handbook, HB

1400-05D, 2009.

2. DHS-CBP N.25, Standard Messaging Protocol, Version 1.6.0, 2014

3. CBP Pride 2.0 Interface Control Document, Version 5, 2013.

4. DHS Sensitive Systems Policy Directive 4300A, Version 9.0, 2011.

5. Federal Information Processing Standards Publication (FIPS PUB), Number

140-2, Security Requirements for Cryptographic Modules, 2001

3. Requirements The Contractor shall perform all tasks within this SOW. The Contractor shall abide by all applicable Federal regulations, national standards, and U.S.

Department of Homeland Security (DHS) and CBP documents in performing all tasks. Requirements for this effort shall include the fabrication, integration, test, delivery, training and logistics support of LS-NII Fixed Systems. These systems will be deployed at the Port Karachi, Pakistan CBP/CSI operations as designated by CBP. Specific schedule shall be identified during contract negotiations.

Due to the sensitivity of CBP’s mission in Karachi, Pakistan, the deployed system and its data transmission component is required to operate per the requirements herein from the first day CBP accepts the system for operation.

3.1 Requirement Definitions:

1. Threshold: The minimum level of operational performance that the

Government is willing to accept is considered a threshold value.

2. Objective: A level of performance that significantly improves mission performance, safety, or supportability beyond that of the threshold value, and represents the maximum desired yield for system performance is considered an objective.

3. Objective values are not required, but can be defined to provide guidance to the vendor with respect to areas where increased capability is of interest to the government. If Objectives are defined, the interval between the Objective and Threshold values for a given parameter is the government program manager’s (PM) trade-space.

4. Single Requirement: Some requirements will have only a single parameter value and, when this is the case, these values are thresholds.

3.2 General Requirements -

The Contractor shall perform the work necessary to develop, test and deliver the procured equipment. The Contractor shall also provide warranty and logistics services, for support of these LS-NII inspection systems. Additionally, the vendor shall provide pricing for commercial operator training that can be executed as a contract option. The LS-NII system shall meet the requirements defined in this Statement of Work/Performance Specification.

3.2.1 Performance Requirements for CSI Medium Energy System

These systems will be used primarily to scan commercial traffic. Those items that apply to these Large Scale Fixed NII Systems are as follows.

1. Inherent Availability.

The Inherent Availability of the NII system shall be a minimum of 0.9766 based on the model calculations appearing in DID A002.

2. Operational Environment – Shall be capable of operating in temperatures ranging from -10°C to 50°C (14° F to 122° F) (Threshold), with an Objective of -40°C to 60°C (-40°F to140°F).

Shall be capable of operating in high humidity (98%), and in winds up to 40 mph. Shall be able to operate in heavy rain, sleet, freezing rain, snow, and hail. System shall also be capable of operating in high salinity levels and airborne particle environments (blowing dust, sand & small debris).

3. Power Requirements - Fixed systems shall be capable of operating on the following external (utility) power: 220 VAC, 1 to 3-phase, 80 amps per phase, and 50/60 hertz. Shall have a surge protector or other device to condition the external power and prevent power surges.

4. Number of Operators - The systems shall normally be able to be operated with 2 Operators (Objective), and not require more than 3 Operators (Threshold).

5. Image Display - Shall be capable of displaying the entire length and height of the scanned conveyance.

6. Near Real-Time Imaging – The Port Karachi Pakistan NII vendor data push to the NTC shall support & facilitate Near Real-Time imaging interpretation so that the image is displayed during the scan with little to no delay (maximum of 3 mins).

7. Image Quality – Images shall appear clear, have sharp edges, and have a true aspect ratio (distortion free).

8. Signal Processing – Shall have image enhancement features that allow the

Operator to adjust the image’s magnification; select different color palettes;

optimize the image’s contrast and brightness; sharpen and smooth its edges;

reduce noise for the entire image; afford the user the ability annotate the image; and for a selectable Region of Interest. This signal processing software shall also be capable of displaying radiographic images at 256 gray levels. Preferably, the software would also be capable of automatically highlighting regions of interest.

6. Closed Circuit Television (CCTV) System – This acquisition shall include an Operationally Integrated CCTV component. This CCTV system shall consist of 16 Pan, Tilt & Zoom cameras for placement in and around the examination facility and screening area as directed by CBP. This CCTV system shall allow officers to view license plates and shipping container identifiers, determine vehicle make/model and have situational awareness of the operating area (capable of providing surveillance of 580 ft. x 650 ft.

space). This CCTV system shall include all required mounting, cabling and connectivity materials required for installing the system. The CCTV system shall use IP video cameras be tied into a local DSL connection to relay video surveillance back to the United States and allow for near real-time viewing;

the bandwidth of this connection will be limited to 4 MBPS (see section 3.2.8).

7. Optical Character Reader (OCR) – The system shall be equipped with a OCR system capable of automatically taking a snapshot of the license plate number or cargo container number of the conveyance being scanned and storing it with the Image Data Set (IDS).

11. Notes - Shall provide the capability for the Operator to enter notes, up to 256 characters as part of the IDS.

12. Release/Hold Decision – Suspect or Non-Suspect decision ability will be for

CBP systems (National Targeting Center). Not local.

13. N.25 - Shall be in compliance with DHS-CBP N.25 Version 1.5.0.6 and

Interface Control Document (ICD) Version 4 or the latest version available at the time of award. Compliance shall only extend to the ability to transmit N.25 messages and be compatible with the external system interface described in the CBP ICD. The system shall also have an ON/Off switch to enable or disable this feature.

14. Manifest Scanning – Shall have the capability to scan a paper Manifest and store it with the IDS (Threshold). The capability to transfer an electronic manifest and store it with the IDS is an Objective.

16. Smart Signal Processing - Smart signal processing that automatically identifies drugs, explosives, weapons and potential casings for radioactive materials is an Objective.

17. Data Transmission – The system shall be capable of interfacing with a standard CBP Central Alarm Station (CAS) system. Data transmitted to the CAS will be N.25 Ver 1.6.0.0 and Pride 2.0 ICD ver. 5 compliant. Data entering the CAS shall be compressed to support near real-time image interpretation at the NTC. Furthermore, data transmitted to the CAS shall be capable of being packaged with OCR, Radiation Portal Monitor (RPM) data and CCTV video data and reaching the NTC where it will be unpacked and presented to an analyst in 3 mins. Additionally, the Karachi internet transmission provider’s maximum bandwidth is anticipated as being 4MBPS, the system shall not exceed this bandwidth ceiling.

18. Remote 2 Workstations at NTC – The vendor shall provide 2 workstations

(computer) to allow for remote image interpretation at the NTC. These workstations shall be equipped with a Windows 7 operating system, image interpretation software and third party software as required (with licenses).

The first workstation, designated as the ‘Vendor Workstation,’ is intended to process the data and images transmitted from Pakistan, through the vendor software. This output shall be sent to the second workstation in a digital format that can be read & displayed in a web based application. The second workstation, designated as the ‘Operator Workstation,’ shall be networked for use by CBP personnel to review scanned images in support of CBP operations. The Operator Workstation equipment and software shall be approved for use in the CBP Technical Reference Model (TRM).

3.2.2 System Configurations and Operational Specifications for Medium Energy

Systems The systems at this energy level could be a Re-locatable or an Operator Controlled Drive-Through Portal system. The Performance Specification may differ slightly for each type. Differences are identified in the appropriate paragraphs.

1. Radiation Control Area. - The Radiation Control Area (RCA) shall be 50’ x

50’ feet and consistent with relevant national safety standards cited under section 2.2. Should the vendor require any civil works or coordinate the repositioning and/or any infrastructure affected by the RCA, it shall be responsibility of the vendor to coordinate and resolve those issues with the Terminal Operator.

2. Dose Rate Limit. - The radiation dose from Fixed LS-NII systems shall not exceed 0.05 mR in any one hour for System Operators and personnel outside the boundary of the RCA. They system shall additionally have acceptable dose rate levels for drives and/or passengers – does rates to these individuals shall not exceed 10 µR per scan.

3. RPM Interference – The vendor shall ensure that the system does not interfere with the performance of local Radiation Portal Monitors (RPM).

Should civil works or another site specific need be identified to meet this requirement, it shall be the responsibility of the vendor to coordinate those needs with the terminal operator for execution and/or resolution.

4. Scan Size - Must be capable of scanning vehicles 14 ft 6 inches high (16 ft high preferred) and 75 ft in length (no length limit preferred). Portal systems will only be required to scan the cargo area of these vehicles.

5. Throughput - Re-locatable systems for Pakistan will be required to have a throughput of 15 vehicles per hour (20 per hour preferred). Throughput determination will include the time it takes to position a vehicle in the scan area, conduct the scan, analysis the image, make data entries or scan a manifest, and make a Suspect or Non-suspect decision.

Portal systems are required to have a throughput of 15 vehicles per hour (20 per hour preferred). Throughput determination shall include the time it take to conduct the scan, analysis the image, make data entries or scan a manifest, and make a Suspect or Non-suspect decision.

6. Penetration - Penetration through a minimum of 6 inches of steel is required

(8 inches preferred) as measured in accordance with ANSI N42.46-2008. For Re-locatable systems, the speed used to determine Penetration shall be the same speed that was used to determine the RCA, i.e., the slowest selectable speed.

For Portal systems, the speed used to determine Penetration shall be the same speed used to determine the RCA, i.e., 3 to 5 mph.

7. Contrast Sensitivity - A Contrast Sensitivity of 5% at 50% of maximum

Penetration is required (5% at 80% of maximum Penetration preferred) as measured in accordance with ANSI N42.46-2008. For Re-locatable systems, the speed used to determine Contrast Sensitivity shall be the same speed that was used to determine the RCA, i.e., the slowest selectable speed.

For Portal systems, the speed used to determine Contrast Sensitivity shall be the same speed used to determine the RCA, i.e., 3 to 5 mph.

8. Spatial Resolution - A Spatial Resolution of 0.5 inches is required (0.125 inches preferred) as measured in accordance with ANSI N42.46-2008. For Re-locatable systems, the speed used to determine Spatial Resolution shall be the same speed that was used to determine the RCA, i.e., the slowest selectable speed.

For Portal systems, the speed used to determine Spatial Resolution shall be the same speed used to determine the RCA, i.e., 3 to 5 mph.

3.2.3 System Configurations and Operational Specifications, CSI Specific

1. System and booth should be portable/re-locatable (with limited civil works – not requiring extensive foundational or other civil work beyond power and data communication conduit installation) or portal type configuration with minimum footprint.

2. System should be able to transmit images in standard electronic format from the operator control location to a designated location in the United States through a secure connection.

3. Operate as an automated drive-through system.

4. Simplified maintenance.

5. Integrated with redundant safety features.

6. Provide for the safety of operators, workers stevedores and bystanders while maintaining a minimal footprint.

7. Operate on universally accepted power standards i.e. 240 VAC, 50/60 Hz

8. System should be reloadable without major civil works to the current site.

9. X-ray source for image production; no radioactive/radionuclide material shall be incorporated in the machine for security.

10. The system shall integrate an entry over height detector subsystem without civil works or site construction. (Desired)

11. Improved IQI performance resulting in better imaging enhancement quality.

(Desired)

12. Maintain the existing data transfer protocol from Port Karachi to the NTC in the US via the CAS & VPN to be installed at the site. Maintain connectivity with a Contractor supplied workstation at the National Targeting Center.

13. Secure data pipe remains as it is today; i.e., bandwidth expansion not possible above the existing 4MBPS.

14. System maintenance will be required to be completed by a vendor staffed service resource available in country. This service staff will be capable of meeting system availability requirements as defined in section 3.5.2 and satisfying the Mean Time to Repair requirements defined in 3.5.3.3.

15. The system shall incorporate measure to prevent/protect the system from being hit by vehicles traveling thought/near the system (bollards, guard rails, appropriate signage, etc.). These measure shall help reduce the risk of conveyances inflicting physical damage to the system while, entering, passing through and existing the portal.

16. They system and booth shall have a single key to lock all system panels and doors. Four copies of the key provided on delivery. Two to the US representative and two to the Pakistani counterpart.

17. System footprint desired to be less than 30’ x 50’ x20’

18. Pakistan Import Duties shall be waived.

3.2.4 System Configurations and Operational Specifications

In accordance with this Statement of Work/Performance Specification, the

Contractor shall deliver LS-NII Systems incorporating radiographic measurement technology designed to best commercial practice.

3.2.5 Imaging System Equipment and Equipment Installation

In accordance with this Statement of Work/Performance Specification, the

Contractor shall deliver LS-NII Systems incorporating radiographic measurement technology designed to best commercial practice.

3.2.6 Sources & Detectors

The Contractor shall deliver an imaging source or sources, which may incorporate standard transmission x-ray with or without reflective measurement technology or gamma ray source or sources with the source housing designed to best commercial practice.

As part of the LS-NII system, the Contractor shall deliver an array of detectors that are capable of meeting the Performance Specifications as described in this Statement of Work (SOW).

3.2.7 Computers

As part of the LS-NII system, the Contractor shall provide computers and server(s) with enough memory and speed to meet all the requirements of this SOW. Computers shall be equipped with the Windows 7 Operating System or greater. Servers shall be equipped with Windows Server 2008 or greater.

As part of the NTC 2 workstations, the Contractor shall provide computer equipped with image interpretation software and third party software as required (with licenses). These workstations shall be function on a Windows 7 Operating System or greater and be a CBP approved computer.

Each remote analysis workstation shall include 2"x 24" monitors and required computer with a Windows 7 operating system, keyboard with PKI token/PIV card readers, mouse, image interpretation software, third party software with licenses as required, and a printer.

3.2.8 Operator Booth

The Contractor shall deliver an operator’s booth accompanying the scanning system that will house the operator station(s)/Control Center. The provision of the operator's stations is a requirement for the Contractor (see Appendix A). The provision of the CBP workstation is not included as a requirement for the Contractor.

The Operator Booth shall considered relocatable as defined within 3.2.3 If determined based on local site surveys to install furnished, prefabricated booths, then the Contractor shall install, in accordance with approved drawings, an operator’s booth in accordance with the following:

A. Structural Performance: Booth(s) shall comply with American Society of Civil

Engineers (ASCE) 7 Minimum Design Loads for Buildings and Other Structures and the International Building Code, and the building code and regulations enforced by the authority having jurisdiction at the locations the booths will be installed.

B. The minimum Structural Design Criteria regardless of the jurisdiction shall be: (jurisdictional requirements may exceed these minimum factors) B.1 Importance Factor: 1 B.2 Basic Wind Speed: 130 mph, 3-Second Gust

B.3 Wind Exposure: Surface Roughness Category C B.4 Ground Snow Load: 25 psf B.5 Snow Exposure: Terrain Category C B.6 Seismic Response Coefficient (Cs): 0.24g B.7 Floor Live Load: 50 psf B.8 Access Platform Live Load: 100 psf or a concentrated live load of

300 pounds on an area of 4 square inches at any point along the element.

C. Thermal Movements: Provide booths that allow for thermal movements resulting from the following maximum change (delta) in ambient and surface temperatures by preventing buckling, opening of joints, overstressing of components, failure of joint sealants, failure of connections, and other detrimental effects. Base engineering calculation on surface temperatures of materials due to both solar heat gain and nighttime-sky heat loss.

Temperature Change (Delta): 120 degree F (67 degree C), ambient material surfaces.

D. The booth(s) shall be self-supporting aluminum or galvanized steel booth(s) for installation on existing asphalt, concrete pavement, or elevated steel structure.

E. Booth size shall nominally be 8’ x 12’ F. The door shall be of solid metal construction, mini blind/shade for door should be encased in glass pane or frame to prevent damage.

G. No window shall open outward.

H. All booth windows shall have tinted screens or an application of a tinted material I. Installed interior venetian blinds on all booth windows J. Interior lighting with dimmer for common area K. The booth floor shall resist frequent usage and require minimal maintenance, complies with OSHA and other applicable regulations, with at least a 10 year lifespan (e.g. diamond plated steel, spray-on/roll-on epoxy-like flooring, etc.)

with a Thermal Resistance Value (R-Value) R-30 and UL Rating Class A with a flame spread rating less than 25; it shall not be fabricated of compressed wood materials.

L. Steps shall be constructed of galvanized steel or aluminum (if steps are required).

M. The gutters and downspouts shall direct the water away from the booth.

Water shall not be directed or accumulate on the booth access walk way (including the stairs, landing and electrical boxes).

N. Workstation accommodations for 4 officers in a common work area with capacity to configure four (4) desks with two (2) desk height casework work surfaces, one (1) file cabinet, off the floor computer CPUs and four (4) under counter file pedestals or one (1) under counter lateral file cabinet.

O. Furniture (including chairs) shall be included sufficient to accommodate the primary and secondary operator’s stations as well as for file storage

P. Under desk lighting shall be provided Q. Highly insulated booth envelope rated at R-30 or better.

R. Pitched or vaulted roof with 6” to 18” overhangs S. Exterior site lighting at all exterior doors T. Securable full height 19-inch Local Area Network (LAN)/video equipment cabinet in LAN alcove equipped with overhead cable trays and prewired communication cables to receptacles at common area workstations.

U. Heating, Ventilation and Air Conditioning (HVAC) unit shall be adequately sized for the climatic conditions and interior space found at each installation site listed.

U.1 Baseboard heaters rated at 1500 watts each shall be installed inside each operator’s booth in main interior area and be controlled by a separate thermostatic controls

U.2 Non-ceiling mounted Air Conditioning (AC) unit with louvered vents in main interior area

U.3 Adequate ventilation fans above LAN alcove to provide the required air flow for equipment

V. Booth Security V.1 Default cypher/key access lock on main exterior door V.2 Primary power integrated smoke detector/alarm, and installed 5 pound type ABC fire extinguisher located adjacent to the door V.3 Manual operable roll down exterior security shutters on all windows V.4 Reflective glazing on all windows rated R X or better

W. Electrical service: Attached 250A main service disconnect, manual transfer switch and generator power receptacle for temporary service power and interior mounted 200A power panel with breakers and circuits sufficient to supply all booth systems, and prewired interior and exterior lighting switches and power receptacles. Provide panel schedule with pre-installed circuits and loads labeled.

X. Building shall bear the Underwriter’s Laboratories National Electrical Code (NEC) classification insignia to verify that the electrical wiring system has been reviewed by an independent third party, and has been found to be in compliance with the NEC

3.2.9 CCTV System

1. The camera requirements are as follows:

1.1 Sixteen (16) PTZ IP video cameras shall be supported by the Network

Video Recorder (NVR).

1.2 The cameras shall be IP network based.

1.3 The cameras shall support Pan-Tilt-Zoom (PTZ) functionality.

1.4 Camera resolution shall have a threshold resolution of 480i with a desired resolution of 1080p.

2. The CCTV video client(s) shall be run in a web browser without the requirement for additional plugins.

3. No additional software installation shall be required to view CCTV video via a web-client.

4. Video shall have a threshold retention time of 30 days with a desired retention time of 120 days.

5. Reduced resolution and/or frame rate shall be available to support viewing of all cameras across low-bandwidth (4MB/s) network connection.

6. Redundant Network Video Recorders shall be installed at the site to provide a backup in the event that the primary NVR fails.

7. Full definition video shall be recorded and archived for forensic analysis, viewing and download as needed.

8. Archived video shall be reviewable on demand.

9. Archived video shall be downloadable on demand via a web-browser based client.

10. The CCTV Network Video Recorder hardware platform shall provide a RAID for both the operating system and recorded video to maximize system uptime.

3.2.10 Computer Security

All LS-NII System computers and software programs that allow a User to analyze, enhance and store an IDS, and the Data Base computers and programs that store the IDS, shall have the following security features incorporated.

1. Levels of Access - Three levels of CBP User access (Operator Level 1, Operator Level 2, and Administrator) shall be provided. Operator Level 1 shall be able to perform all system functions except copying and deleting images or Data Sets. Operator Level 1 shall not have access to User Accounts.

Operator Level 2 shall be able to perform all Operator functions plus be able to copy and delete IDS files. Operator Level 2 shall not have access to User Accounts. The Administrator shall be able to perform all Operator Level 2 functions plus have access to User Accounts. The Administrator shall be able to create, edit and/or delete User Accounts. The Contractor shall be required to create a simplified procedure for the Administrator to use in order to create, edit and delete User Accounts. Operator Level 1 & 2 shall not have access to Windows except for those hard drives that have IDS stored on them or the external drives from which an image may be imported or an image or IDS may be exported or copied. The Administrator shall have access to Windows if required for system operation.

2. Login - Each computer shall be equipped with the approved U.S Department of Homeland Security Log-On Security Warning Banner. Each program will require the User to Login upon startup. After no more than 20 minutes of inactivity, the user account will automatically log out. Any User shall be able to Login after that.

3. User Name and Password - Each User shall be required to have a unique User’s Name and Password. Passwords shall meet the requirements of Password Management of the DHS 4300A Sensitive Systems Handbook Version 9.0 dated 2011, or the latest version at the time of award.

4. User Tracking - Each system shall have the capability to tag each scan with the User Name and the User Name shall be displayed with the image and the

IDS.

3.2.11 Printed Documents

All LS-NII Systems shall have the capability of printing all the items of an IDS.

This is to include the radiographic image, video capture “snapshots”, notes and the Data Sheet and/or Manifest if included as part of the IDS. All printed documents shall have “LAW ENFORCEMENT SENSITIVE” in the header or footer.

3.3 Systems Integration

Integration of NII inspection system equipment and its supporting Subsystems shall be the responsibility of the NII systems Contractor.

3.3.1 Command Center

The Contractor shall deliver a Command Center designed to best commercial practice for housing the system's Workstation. The system's Workstation for Fixed systems shall be housed inside the fixed unit operator booth.

The operator station(s) within the command center shall include 2x 24" monitor(s) and required computer(s), keyboard(s), mouse(s), imaging software(s), system controls, and a single printer for the station(s) with in the operator booth.

3.3.2 Workstation Integration and Interface

The Contractor shall deliver one or more Workstations and Interface Operating systems, which are to include an Operator Console, computers and computer software, cameras and the controls and displays to scan a conveyance, analyze the image, make a Suspect or Non-suspect decision and store all the items that make up that IDS.

3.3.2.1 Integrated Image Capture

All LS-NII Systems shall be capable of capturing and displaying all of the items that make up an IDS. This shall include the radiographic image, one or more video capture snapshot images, a Data Sheet or Manifest, Notes, the Suspect or Non-suspect decision and the User's name,

3.3.2.2 Integrated Image Storage

All LS-NII Systems shall be capable of storing a complete IDS for a period of 30

Days, or one (1) Terabyte of storage, whichever is greater. A warning shall be provided when the hard drive used to store the IDS files reaches 70% of its maximum storage capacity and again when it reaches 90% of its maximum storage capacity. The warnings shall alert the Operator for the need to copy and delete IDS files. If the hard drive reaches 99% of its maximum storage capacity, a warning shall be provided and the system will not be allowed to scan until IDS files have been copied and deleted. The IDS shall also be capable of archiving user selected records, which will be protected from overwrite or auto-delete features.

3.3.2.3 Integrated Image Download

All LS-NII System and NTC operator workstation shall be capable of exporting an image as a .tif or .jpg file and copying the entire IDS in its native language to external media, which includes a CD, DVD, or approved Encrypted flash, USB drive and/or hard drive (external). The System shall also be capable of exporting images and copying IDS files to an encrypted USB drive such as an IronKey.

The NTC operator workstation will exclusively be capable of exported ‘full inspection records’ that shall include images, conveyance identification information and operator notations – in .pdf file formats. The PDF files shall contain the text “LAW ENFORNCEMENT SENSITIVE” in the header and footer.

3.4 Safety Interlocks

The Contractor shall provide safety interlocks such as operator proximity/presence sensors and/or “deadman switches” for all systems for the protection of pedestrian traffic and untrained personnel.

The Contractor shall provide Emergency Stop Switches for all systems which will allow an operator to manually interrupt the scanning process thereby closing the shutter, or disabling the transmission of X-rays (gamma rays) in an emergency or when there is an unauthorized entry inside the system’s Radiation Control Area.

Emergency Stops shall be strategically located in the driver’s cab, in the Command Center, and on the side and rear of the system where applicable.

(See ANSI N43.3-2008 and ANSI N43.14-2011 for more details on safety interlocks.)

When actively radiating the LS-NII system shall provide audible and visible (flashing lights) alarms.

3.5 Reliability, Availability and Maintainability

Each NII system is expected to have the highest Reliability, Availability and

Maintainability achievable for this type of technology. The following are minimum requirements for these systems.

3.5.1 Basic Reliability Quantitative Requirements

The NII overall system shall possess a mean time between failure (MTBF) of no less than 1000 hours or 8000 scans. The operating life of the NII system shall be no less than 10 years. The NII system shall normally operate 16 hours a day, 6 days a week, 52 weeks a year during an operating life of 10 years but it shall be capable of surge operating 24 hours a day, 7 days a week for 2 weeks (336 hours).

3.5.1.1 Reliability Predictions

The Contractor shall perform reliability predictions for the NII equipment. The prediction shall assume a constant failure rate for parts. For parts where no failure rate is available, a failure rate shall be estimated and the basis for the estimation shall be stated. Consideration of environmental factors for systems operated outside shall be applied to fixed equipment. The external ambient temperatures utilized in the reliability prediction shall be based upon the upper and lower operating temperatures of the NII system. The Contractor shall ensure these Reliability Predictions will match the Measured Reliability during the Warranty Period.

3.5.1.1.1 Reliability Predictions Report (Option)

The Contractor shall submit a reliability prediction report as part of their proposal and shall be prepared in accordance with Data Item Description number A002.

The Contractor shall identify reliability critical items.

3.5.1.1.2 Classification of Reliability Critical Items (Option) A Critical Item is an identified weak link in a system, has an adverse impact on, or contributes to failures of the system performing its mission, creates potential safety problems, or contributes to other areas of high risk to overall system reliability. The Contractor shall classify all LS-NII items as critical if one or more of the following conditions are satisfied:

1. Item represents a significant new development or application.

2. Item has critical failure modes.

3. Item has history indicating need for improvement. A Preplanned Product Improvement Plan (PPIP) shall be developed and provided by the Contractor for any item with a history of needing improvement.

4. Item has known operating life, limited shelf life, or environmental sensitivity

(e.g., vibration, thermal, etc.) that warrants controlled surveillance.

Item whose failure can result in the failure of the system and which is not compensated by redundancy or alternate operational procedures.

3.5.1.1.3 Control of Reliability Critical Items

The Contractor shall be responsible for the control and Quality Control

(contractor shall address in Data Item Description number A012 Quality Assurance Plan) of critical items, which shall include as a minimum:

1. Procedures for the procurement of, and availability of, spares of critical items.

2. Criteria and procedures for the design and redesign of critical items

3. Procedures for controlling and monitoring of critical items after manufacture

(e.g., date coding, traceability, assembly techniques, test requirements, acceptance test requirements, control of sub-Contractors’ and manufacturers’ controls, in-process controls, special handling and storage requirements).

3.5.1.1.4 Reliability Review

The Contractor shall identify and discuss all aspects of the prime item’s reliability features and characteristics.

3.5.2 Basic System Reliability Requirements – System Inherent Availability (Ai) Availability, inherent (Ai) - The System and all its components will be designed to operate satisfactorily at a given point in time when used under the stated conditions in the environment described in this statement of work. It excludes logistics time, waiting or administrative downtime, and preventive maintenance downtime. It includes corrective maintenance downtime. Inherent availability is generally derived from analysis of an engineering design and is calculated as the mean time between failure (MTBF) divided by the MTBF plus the mean time to repair (MTTR).

The Inherent System Availability for each serialized system shall be calculated annually using a yearly 365-day for the 10 year life cycle period with a minimum of 0.9900 by using the following:

Ai = Mean Time Between Failure (MTBF) Mean Time Between Failure (MTBF) + Mean Time To Repair (MTTR)

MTBF - The time between failure (TBF) is the time duration from the start of when the system is placed into an ‘operational’ status until suffering a failure. A failure is defined as a malfunction that degrades performance or operational capability, which cannot be tolerated for even a brief period before correction. The total time between failure (TTBF) is the sum of all TBFs for the reporting period. The mean time between failures (MTBF) is calculated as the TTBF divided by the total number of failures for that reporting period. The overall system shall be designed to possess a MTBF of no less than 1000 hours. The Government will calculate the MTBF on an annual basis.

The MTBF for each serialized system shall be calculated annually using a 365-day (8760 hours) reporting period by using the following:

MTBF = Total Time Between Failures (TTBF) Total Number of Failure Incidents

MTTR - The time to repair (TTR) is the time duration from the start of a repair activity to correct a failure until the system is returned to full performance and capability. The total time to repair (TTTR) is the sum of all TTRs for the reporting period. The mean time to repair (MTTR) is calculated as the TTTR divided by the total number of repair activities for that reporting period. The overall system shall be designed to possess a MTTR to achieve the Ai requirement. The Government will calculate the MTTR on an annual basis.

The MTTR for each serialized system shall be calculated annually using a 365-day (8760 hours) reporting period by using the following:

MTTR = Total Time to Repair (TTTR) Total Number of Repair Activities

Life Cycle Expectation - The designed operating life of the system shall be no less than 10 years. The system shall be capable of exceeding a normal operating period of 16 hours a day, 6 days a week, 52 weeks a year during an operating life of 10 years and be capable of surge operations consisting of 24 hours a day, 7 days a week for 2 weeks (336 hours).

3.5.3 Maintainability

All maintainability requirements defined herein pertain to all aspects of the system in Karachi and the workstation at the NTC.

3.5.3.1 Maintenance Plan (Option)

The Contractor shall provide a Maintenance Planning and Supply Support Plan, Data Item Description number A021, sufficient to allow operation of the NII system throughout its planned life. The overall maintenance strategy is to provide NII system maintenance on three (3) levels: Organizational, Intermediate, and Depot as required and determined by the OEM. The Contractor shall provide a complete list of maintenance tasks and recommend the proper level of maintenance required, provide all documentation required and identify parts required to complete each task.

3.5.3.2 Lifecycle Operations and Maintenance Cost Plan

The Contractor shall provide a Lifecycle Operations and Maintenance Plan Data Item Description number A022, sufficient to allow planning for budget and resource allocations throughout the systems’ planned lifecycles. This plan shall include acquisition cost; predicted operations and maintenance costs for years two (2) through five (5) (priced annually – as defined in Sec. 3.11) categorized in accordance with Data Item Description number A022; and a second estimate for years six (6) through (10) similarly categorized. In addition, the contractor shall provide disposal costs for systems to include radioactive and hazardous materials. The maintenance costs starting in year 2 are intended to coincide with the conclusion of the 1 year warranty period. The annual maintenance costs for years 2-5 will priced as options in the contract; years 6-10 along with disposal cost will be referenced for planning purposes.

3.5.3.3 Mean Time to Repair (MTTR)

Inherent to the Contractor’s design, the Mean Time to Repair (MTTR) for Large Scale NII systems shall not exceed 24 hours. MTTR is defined as the total time duration from notification of the repair activity until the system is returned to service ready status. The MTTR shall include on-system analysis and diagnostics.

3.5.3.4 Mean Preventive Maintenance Time (MPMT)

Inherent to the Contractor’s design, the Mean Preventive Maintenance Time (MPMT) for Large Scale NII systems shall not exceed 1.0 hours per 16 hour operating day, cumulative, calculated quarterly. MPMT shall be defined as the time required for scheduled maintenance, excluding administrative time.

Administrative time shall include such items as test equipment assembly time, equipment-not-under-repair warm-up time, travel time to and from the job, reference material acquisition time, quality inspection time and workload control time.

3.5.3.5 Extreme Environmental Maintenance Considerations

The Contractor shall identify all environmental conditions within the required operating environment considered extreme. The Contractor shall identify all maintenance tasks required for the operation of the NII systems in extreme environments. The list of tasks shall include MTTR, parts, components, procedures and systems and they shall be provided in the Maintenance Manual.

The environmental conditions list shall be prepared in accordance with Data Item Description number A003 and the list shall be maintained in the Technical Documentation Package for all NII devices throughout its life.

3.5.3.6 Hazardous Materials Considerations

The Contractor shall identify all Hazardous Materials in all maintenance tasks in the Maintenance Manual. The list shall include the material description, quantity of the material, disposal instructions, exposure risks, symptoms and treatments.

The list shall be prepared in accordance with Data Item Description number A004 and be maintained in the Technical Documentation Package throughout the life of the NII system. The list shall be derived for the Hazardous materials identified in the Code of Federal Regulations, 49CFR172 (Hazardous Materials Table, etc.), 2003 (DOT)

3.5.4 Safety

The Contractor for LS-NII Systems shall maintain a system safety program that continually identifies all hazards and provides a methodology to either eliminate or control these identified hazards.

All products, designs and specifications provided and all construction and installation activities conducted shall comply with all OSHA, GSA and NRC regulations, as well as any other appropriate laws, regulations, standards, codes and health and safety guidelines.

3.5.5 System…