HS0021-15-R-0010_Amendment_0001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to update the follow sections of the Solicitation (All changes are show n in tracked changes):

Base IDIQ PWS 1.3;Base IDIQ PWS 3.1.1; Base IDIQ PWS 3.2; Base IDIQ PWS 6.3; Base IDIQ PWS 6.6; Base IDIQ PWS 6.7;Task Order 0001 PWS 1.6.5; Task Order 0001 PWS 1.6.8; Task Order 0001 PWS 1.6.8.1; Task Order 0001 PWS 1.6.8.2; Task Order 0001 PWS 1.6.8.3;

Task Order 0001 PWS 1.6.8.4; Task Order 0001 PWS 1.6.8.5; Task Order 0001 PWS 1.6.8.6; Task Order 0001 PWS 1.6.13; Task Order 0001

PWS 1.6.15.3; Task Order 0001 PWS 1.6.15.4;Task Order 0001 PWS 5.2.1; FAR Clause 52.212-5; Section L.4 Table 1; Section L.4.c;

Section L.4.d; Section L.5.1.2; Section L.5.2; Section L.5.3; Section L.5.3.1; Section L.5.3.1.1; Section L.5.3.1.2; Section L.5.3.1.3; Section

L.5.4.1; Section L.5.5.3 Tables;Section L. 5.5.4.3; Section L.5.5.5; Section L.6 Matrix Format; Section M.3.1.1; Section M.3.1.2; Section M.3.1.3; and Section M.5.1 Table.

* The required response date/time has been extended to 12:00 PM on 28-April-2015.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 57

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 17-Apr-2015

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HS0021-15-R-0010

X 9B. DATED (SEE ITEM 11)

24-Mar-2015

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

17-Apr-2015

CODE

DEFENSE SECURITY SERVICE

ASHLEY MADDOX 571.305.6547

RUSSELL-KNOX BUILDING

27130 TELEGRAPH ROAD

QUANTICO VA 22134

HS0021 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HS0021-15-R-0010

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION A - SOLICITATION/CONTRACT FORM

The required response date/time has changed from 24-Apr-2015 12:00 PM to 28-Apr-2015 12:00 PM.

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

BASE IDIQ - PWS

Basic IDIQ Performance Work Statement (PWS)

Defense Security Service (DSS) Program Support Services (PSS)

PART 1

GENERAL INFORMATION

1. GENERAL: This Performance Work Statement (PWS) describes the technical and administrative requirements necessary to create and implement non-personal services contract to provide the Defense Security Service (DSS) with Program Support Services (PSS) for the offices of DSS. The Government shall not exercise direct supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Offeror who, in turn is responsible to the Government for the accomplishment of the work.

1.1 Description of Services/Introduction: The Offeror shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision and other items as well as non-personal services necessary to perform PSS as defined within this PWS except for those items specified as Government furnished property and services. The Offeror shall perform to the standards in this contract for each task order’s Performance Work Statement (PWS).

1.2 Background: DSS through advanced planning, collaboration, requirements clarification and communication, ensures requirements are identified, programmed and managed in a consistent and coordinated fashion. Various DSS offices require support functions and operations, through advanced planning for Integrated Product Teams (IPTs) and Working Groups (WGs), for programs and projects within the office to facilitate reviews and analyses of business processes for improvements.

1.3 Objective: The objective of this PWS is to define a broad range of inter-related management and support requirements in support of the program management, resource allocation and business operations for DSS Offices. This contract supports all of DSS operations, streamlining the program control functions across our portfolio of efforts. Roles supported include portfolio/program/project management, technical managers, transition managers, and Contracting Officer’s Representatives (CORs), responsible for DSS emergent technology efforts, projects and interest areas. It is intended to provide similar support for Agency operational elements (Business Enterprise (BE), Program Integration (PI), Counterintelligence (CI), Industrial Security Field Operations (ISFO), Center for Development of Security Excellence (CDSE), and Industrial Policy and Programs (IP)) working with all of the DSS offices on projects of mutual interest.

Aside from accomplishing these tasks separately, as they are described in individual PWS’, the Offeror is expected to take an integrated, process-oriented approach that will result in standardized, repeatable process improvements that maximize the use of knowledge management to effectively utilize resources. By providing a matrix of support across the program and projects for the offices in DSS, the Offeror will be better able to standardize and tighten existing processes, to identify process improvement areas, provide economies of scale and to suggest strategic approaches across the full range of program management activities.

1.4 Scope: The scope of this effort includes, Integrated Business Management Program Support Services to include the following:

1.4.1. Requirements Planning in support of DSS to include the following:

1.4.1.1. Performance Work Statement/Statement of Objectives Development and Support, Milestone Schedule Development and Support, and Requirements Documents Preparation and Support;

1.4.1.2. Strategic Process Improvement and Business Requirements Responsibilities including the following:

1.4.1.2.1. Improvement Action and Implementation Plan, Business Process Reengineering;

1.4.1.2.2. After action reports to document results (SWOT - strength, weakness, opportunity threat impacts) of the process improvement efforts;

1.4.1.2.3. Functional Process Improvement (FPI) activities;

1.4.1.2.4. Functional Economic Analysis (FEA) to document potential savings;

1.4.1.2.5. Develop and maintain performance measures;

1.4.2. Program/project/portfolio management support to include the following;

1.4.2.1. Focused process reviews (diagnose);

1.4.2.2. Strategic process improvement planning (establish plan);

1.4.2.3. Tracking/monitoring and feedback for program/project management functions (act/track/plan);

1.4.2.4. Process management for establishing baselines and monitoring, updating, and continuous refinement of processes, practices, templates, etc. (learn/leverage/refine)

1.4.3. Analyses and Quality Assurance QA support to overall quality assurance support such as documentation reviews, information dissemination, and mitigation plan documentation to ensure all systems are properly documented in accordance with approved DoD and DSS standards and the following:

1.4.3.1. Business Trends analysis;

1.4.3.2. Earned Value Management analysis assistance.

1.5 Period of Performance: The Period of Performance (PoP) for this contract will be the following: A five (5) year ordering period. Task orders awarded in the last month of the contract life can have a period of performance of up to 12 months beyond the end date of the ordering period of the base Indefinite Delivery Indefinite Quantity (IDIQ) Contract. Individual PoPs will be provided in the individual task orders.

1.6 General Information:

1.6.1 On-Site Working Conditions, Holidays and other Closures:

1.6.1.1 DSS facilities are smoking restricted workplaces. Due to the nature of the work, facilities, and requirements, Offeror staff may only smoke outside in designated smoking areas.

1.6.1.2 Government personnel observe the following days as holidays and the Government facilities will be closed and unavailable to Offeror personnel on these days;

New Year’s Day January 1st*

Martin Luther King’s Birthday Third Monday in January President’s Day Third Monday in February Memorial Day Last Monday in May Independence Day July 4th* Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day November 11th* Thanksgiving Day Fourth Thursday in November Christmas Day December 25th*

*If the date falls on a Saturday, the Government holiday is the preceding Friday. If the date falls on a Sunday, the Government holiday is the following Monday.

1.6.1.3 In addition to the days designated as holidays, the Government observes the following days:

• Any other day designated by Federal Statute

• Any other day designated by Executive Order

• Presidential Inauguration Day

• Any other day designated by the President’s Proclamation

1.6.1.4 It is understood and agreed between the Government and the Offeror that observance of such days by Government personnel shall not otherwise be a reason for an additional period of performance, or entitlement of compensation except as set forth within the contract. In the event the Offeror's personnel work during the holiday, they may be reimbursed by the Offeror, however, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked.

1.6.1.5 When the Federal, State, Local or other Governmental entity grants excused absence to its employees, assigned Offeror personnel may also be dismissed. The Offeror agrees to continue to provide sufficient personnel to perform critical tasks already in operation or scheduled, and must be guided by the instructions issued by the Contracting Officer (CO) or the COR.

1.6.1.6 If Government personnel are unavailable due to furlough or any other reason, the Offeror must contact the CO or the COR to receive direction. It is the Government's decision as to whether the contract price/cost will be affected. Generally, the following situations may apply:

1.6.1.6.1 Offeror personnel who are able to continue contract performance (either on-site or at a site other than their normal workstation), must continue to work and the contract price shall not be reduced or increased.

1.6.1.6.2 Offeror personnel who are not able to continue contract performance (e.g., support functions) may be asked to cease their work effort. This may result in a reduction to the contract.

1.6.1.7 It is understood and agreed between the Government and the Offeror that in the event

Offeror personnel wish to attend DSS organizational events, such as the annual picnic, holiday party, etc., they must co- ordinate their work schedules with the COR and obtain approval of their company’s supervisor prior to the event. The Government is not responsible for reimbursing any expenses to the Offeror for Offeror personnel attending any DSS organizational event.

1.6.1.8 It is understood and agreed between the Government and the Offeror that Offeror personnel may be requested to attend DSS formal meeting, such as All Hands, DSS Governance Meetings, etc.

1.6.2 Hours of Operation: The Offeror is responsible for conducting business during normal business hours between 6:00 a.m. to 6:00 p.m., Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings, arranged based on the operational tempo and needs of the mission. The Offeror must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS and any proceeding PWS’. When hiring personnel, the Offeror shall keep in mind that the stability and continuity of the workforce are essential. The Government is not responsible for paying any overtime premiums or expenses under this contract. The Offeror’s Point of Contact (POC) and the Governments COR and Task Manager shall consult and coordinate on any proposed alternate work schedules that may be arranged depending on the operational tempo and needs of the mission.

1.6.3 Place of Performance: The Offeror’s facility will serve as the primary place of performance and should be located within a 40 miles radius of the Russell-Knox Building located at 27130 Telegraph Road in Quantico Virginia.

1.6.4 Type of Contract: The Government will award an IDIQ type performance based contract. Task orders shall be issued under this arrangement. Firm Fixed Price (FFP) and Firm Fixed Price Level-of-Effort (FFP- LOE) task orders shall be negotiated prior to issuance using the unit prices and quantity discounts afforded to the Government in the Offeror’s price lists as well as labor categories, skill levels, and labor rates contained at Exhibits A and B located in Section J: Exhibits and Attachments as agreed to under the basic IDIQ contract.

1.6.5 Security Requirements:

1.6.5.1 Physical Security: The Offeror shall be responsible for safeguarding all Government equipment, information and property provided for Offeror use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.5.2 Badges Control: The Offeror shall establish and implement methods of ensuring all badges issued to the Offeror by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to badges include Common Access Cards (CAC) key cards and building access cards. No badges issued to the Offeror by the Government shall be duplicated. The Offeror shall provide procedures covering badge control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued badges by personnel who no longer require access to locked areas. The Offeror shall immediately report any occurrences of lost or duplicate badges to the Contracting Officer.

1.6.6 Post Award Conference/Periodic Progress Meetings: The Offeror agrees to attend any post award conference convened by the contracting activity in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The CO, COR, with other Government personnel, as appropriate, may meet periodically (not more than quarterly) with the Offeror to review the Offeror's performance. At these meetings the CO will apprise the Offeror of how the Government views the Offeror's performance and the Offeror will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government. Either party may request an ad hoc meeting to discuss any situation that requires the attention of parties where it would not be appropriate to wait until the next scheduled periodic meeting.

1.6.7 Contract Management: Notwithstanding the Offeror's responsibility for total management during the performance of this contract, administration of the contract requires maximum coordination between the Government and the Offeror. The following individuals will be the Government points of contact during the performance of this contract:

1.6.7.1 Contracting Officer (CO): All contract administration will be effected by the CO.

Communications pertaining to the contract administration will be addressed directly to the CO.

No changes to the performance work statement are authorized without a written modification to the contract executed by the CO. If at any time the Offeror believes any person other than the CO has given direction that changes the performance work statement the Offeror shall immediately inform the CO by the most expeditious means.

1.6.7.2 Contracting Officer Representative (COR): The COR will be identified by separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration. It is the government’s intention that the COR is the contractors primary point of contact. The COR is authorized to perform the following functions: assure that the Offeror performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Offeror concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Offeror's performance and notifies both the Contracting Officer and Offeror of any deficiencies; coordinate availability of government furnished property, and provide site entry of Offeror personnel. A letter of designation issued to the COR, a copy of which is sent to the Offeror, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates.

The COR is not authorized to change any of the terms or conditions of the contract.

1.6.8 Key Personnel: Key personnel shall be identified within each individual task order’s PWS.

1.6.9 Identification of Offeror Employees: All Offeror personnel attending meetings, answering Government telephones, and working in other situations where their Offeror status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. When entering Government facilities, Offeror personnel shall observe all local sign-in, badge wearing, and security requirements.

1.6.10 Performance Evaluations in Offeror Performance Assessment Reporting System (CPARS):

1.6.10.1 Continual monitoring of performance is one critical element to the success of the contract. Performance evaluation reports will be prepared at the time of final acceptance of work, termination, annually or other times, as appropriate. Performance evaluations are done in CPARS at www.cpars.gov by focusing on elements of quality control, effectiveness of management, timely performance and compliance with safety standards.

1.6.10.2 If the COR concludes that an Offeror’s overall performance is less than satisfactory, the Offeror shall be advised in writing. Contractors taking exception to the evaluation ratings are encouraged to submit comments in writing within CPARS. If the Offeror submits written comments, the COR shall include them in the report, resolve any alleged factual discrepancies, and make appropriate changes to the report. If the Offeror’s performance is found to be less than satisfactory, actions may warrant the Government to make new arrangements with different suppliers and/or modify existing arrangements.

1.6.10.3 The prime Offeror is responsible for the management, performance and monitoring of all subcontractors who are working on this contract. If a subcontractor’s performance is less than satisfactory, the Government expects the prime Offeror to take effective actions to correct less than satisfactory performance. Less than satisfactory performance by a subcontractor may reflect adversely on the Offeror’s performance evaluation within the CPARS system.

1.6.11 Travel Costs: Travel outside the local commuting area may be required under this contract. Travel requirements will be identified in each task order’s PWS.

1.6.12 Nondisclosure Agreements: In performance of this contract, the Offeror may have access to controlled unclassified information (CUI) and other sensitive, non-public information. The Offeror agrees (a) to use and protect such information from unauthorized disclosure in accordance with Department of Defense Instruction 8582.01, Security of Unclassified DOD Information on Non-DOD Information Systems, June 6, 2012; (b) to use and disclose such information only for the purpose of performing this contract and to not use or disclose such information for any personal or commercial purpose; (c) to obtain permission of the Government Program Manager before disclosing/discussing such information with a third party; (d) to return and/or electronically purge, upon Government request, any non-public, sensitive information no longer required for Offeror performance; and (e) to advise the Government Program Manager of any unauthorized release of such information. The Offeror shall have its employees assigned to this contract execute a non-disclosure agreement for delivery to the Government. The Government will require Offeror personnel to sign a non-disclosure statement to protect non-public information in the possession of the Government.

1.6.12.1 Non-disclosure agreements provided with each task order’s PWS shall be signed by all

Offeror employees performing work supporting the Task Order effort and forwarded to the Office of Acquisitions in care of the CO, prior to the commencement of work.

1.6.12.2 Release of Information: The Offeror and its personnel may have access to Personally

Identifiable Information (PII), Classified Information, and other controlled unclassified information (CUI) that is not releasable to the general public. The Offeror or its personnel shall not release any information or documents that they are provided during performance of the contract without the express written permission of the CO through coordination with the COR.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (CO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. NOTE:

The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the CO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Offeror as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the PWS.

2.1.5. DELIVERABLE. Is anything that can be physically or electronically delivered; may include non-manufactured items such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Offeror personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. LOCAL TRAVEL. Local travel, including to and from DSS headquarters and in the surrounding metropolitan DC area (As defined by Department of Defense Instruction (DoDI) 4515.14, dated 28 Jun 2013) and travel between DSS field offices within the same city, performed during the course of performance is considered the cost of doing business and will not be reimbursed.

2.1.8. PHYSICAL SECURITY. Are actions that prevent the loss or damage of Government property.

2.1.9. QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Offeror are performed according to acceptable standards.

2.1.10. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). Is an organized written document specifying the surveillance methodology to be used for surveillance of Offeror performance.

2.1.11. QUALITY CONTROL. All necessary measures taken by the Offeror to assure that the quality of an end product or service shall meet contract requirements.

2.1.12. SENIOR STAFF. Any position above the Government Grade (GG) 15 level (i.e. Defense Intelligence Senior Leader (DISL), Defense Intelligence Senior Executive Service (DISES), and Senior Executive Service (SES)).

2.1.13. SUBCONTRACTOR. Are ones that enters into a contract with a prime Offeror. The Government does not have privity of contract with the subcontractor.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative CFR Code of Federal Regulations CO Contracting Officer CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DCMO Deputy Chief Management Office DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DIA Defense Intelligence Agency DOD Department of Defense DSS Defense Security Service FAR Federal Acquisition Regulation FOC Field Office Chief FSO Facility Security Officer IA Information Assurance OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SCI Sensitive Compartmented Information SCIF Sensitive Compartmented Information Facility TE Technical Exhibit WAWF Wide Area Work Flow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: DSS will provide equipment, information and access to various DSS databases and systems. The equipment and the access will be made available upon commencement of performance of assigned task within this contract after the contract award.

3.1.1. Equipment: DSS will provide all necessary equipment to perform this requirement.

Offeror personnel will take and appropriately document any necessary training related to the use of DSS equipment.

The Government will provide laptops and a limited number of storage devices for use by the Offeror on the DSS Network, in the performance of this contract. In addition, the Offeror will be provided Government-Furnished Information (GFI) and Government-Furnished Material (GFM) as applicable. The Government will not however, provide equipment for the establishment of a Development environment for software code development. The Government requires all code developed using a Offeror managed Development environment to be integrated into the DSS Test and Production environments using GFM.

3.1.2. Consent to Monitoring: All Offeror personnel shall sign the DSS "Consent to Monitoring" form.

3.2 Facilities: The Government will provide the necessary workspace for the Offeror staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment during integration, testing and deployment activities.

3.3 Replacement, Modernization, and Modification: During the term of the contract, the Government may replace, modify, or improve equipment, systems, at the Government's expense and by means not associated with this contract. All replaced, improved, updated, or modernized, equipment and systems shall be operated by the Offeror at no additional cost to the Government unless such changes result in an increase or decrease in contract requirements. Any training for software updates for Government systems will be provided by the Government to Offeror personnel.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Offeror shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Facility Clearance: The Offeror is required to maintain a Top Secret (TS) Facility Clearance during the performance of this IDIQ and all task orders.

4.3 Security Clearances: Offeror personnel, including subcontractors, are required to have a current Secret security clearance as applicable to the position they fulfill. It is incumbent upon the Offeror to ensure that the necessary security paperwork is submitted in sufficient time to enable each individual to be cleared prior to beginning work on this contract. As an interim measure, an Offeror may begin working on the project prior to completion of a National Agency Check with Local Agency Checks and Credit Check (NACLC) or Single Scope Background Investigation (SSBI), provided that an interim Secret clearance has been issued by DOD Central Adjudication Facilities (CAF), depending upon the task order and the duty locations. Un-cleared Offeror personnel shall not be allowed to perform under this contract. Attachment 1 to the PWS provides information on the positions and their required security clearance level.

4.4 Materials and Equipment: For work performed at government sites the government shall provide all necessary materials, supplies and equipment necessary to accomplish the requirement. For any tasks performed off-site or at an Offeror facility the Offeror shall furnish materials, supplies, and equipment necessary to accomplish the requirement.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1 Program Support Services:

5.2 Performance Outcomes:

5.2.1. Requirements Planning in support of DSS: The Offeror shall provide the qualified personnel necessary to provide Performance Work Statement/Statement of Objectives Development and Support, Milestone Schedule Development and Support, and Requirements Documents Preparation and Support and strategic process improvement and business requirements support in the accomplishment of this requirement to include any necessary support personnel on-site or off-site.

5.2.2. Program/Project/Portfolio Management Support: The Offeror shall provide the qualified personnel necessary to provide Operational Planning development and Analysis, program coordination and implementation of procedures in the accomplishment of this requirement to include any necessary support personnel on-site or off-site. In addition, the Offeror is responsible for all management and administrative tasks associated with executing individual task orders.

5.2.3. Analyses and Quality Assurance Support: The Offeror shall provide the qualified personnel necessary to provide Analyses and Quality Assurance Support, program coordination and implementation of procedures in the accomplishment of this requirement to include any necessary support personnel on-site or off-site.

5.3 Performance Objectives:

5.3.1. Requirements Planning in support of DSS: The Offeror shall be responsible for Performance Work Statement/Statement of Objectives Development and Support, Milestone Schedule Development and Support, and Requirements Documents Preparation and Support and strategizing with DSS leadership and staff to plan, develop, and implement concepts and strategies in support of strategic processes and business requirements initiatives including support of Improvement Action and Implementation, Business Process Reengineering (BPR) plans, after action reports to document results (SWOT - strength, weakness, opportunity threat impacts) of the process improvement efforts, conduct Functional Process Improvement (FPI) activities, develop Functional Economic Analysis (FEA), develop and maintain performance measures, assist in gathering and documenting business, stakeholder, solution and functional requirements through interviews, focus groups, workshops and other decision making techniques, assist in creating templates for various requirements types, and provide requirements clarification.

5.3.2. Program/Project/Portfolio Management: The Offeror shall be responsible for providing Program/Project/Portfolio Management within DSS for program/project/portfolio analysis of functional, management, and technical requirements for all applicable projects identified in the PWS of the individual task orders to include the following: Focused process reviews (diagnose); Strategic process improvement planning (establish plan); Tracking/monitoring and feedback for program/project management functions (act/track/plan); and Process management for establishing baselines and monitoring, updating, and continuous refinement of processes, practices, templates, etc. (learn/leverage/refine).

5.3.3. Analyses and Quality Assurance (QA) Support: The Offeror shall be responsible for providing quality Assurance Support and Analysis within DSS of all functional, management, and technical requirements identified in the PWS of the individual task orders. The offeror shall be responsible for providing analyses and support for Business Trends analyses and Earned Value Management analysis support and assistance for DSS as identified in the PWS of the individual task orders.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1 The Offeror must abide by the following applicable regulations, publications, manuals, and local policies and procedures as well as regulations, publications, manuals, and local policies and procedures identified in each individual task order PWS.

6.2 The Offeror shall comply with all appropriate DoD security policies (e.g. DoD PKI/PKE, DoDI 8500.2, DoDD 8500.1 and DoDD 8570.1 and DoD 8570.1M), standards, and guidelines available at http://www.dtic.mil/whs/directives/index.html

6.3 All processes shall be performed and maintained at a quality assurance level based upon SEI / CMMI (specifically includes a minimum of a Level II certification), ITIL, or ISO 9001:2008. The Offeror must perform its task and maintain the environment in accordance with these standards and operational procedures.

6.4 Furthermore, all servers, workstations, printers, scanners, peripherals and network components shall be installed, configured, tested, and maintained IAW the latest applicable Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs –available at http://csrc.nist.gov/pcig/cig.html), DISA Gold Disk (available from the DSS Enterprise Configuration Management System (CMS)), all Information Assurance Vulnerability Management issuances (IAVAs, IAVBs, and IAVMs), and mitigation from monthly vulnerability scanning via eEye Retina (or other tools as implemented within the Agency’s IA Program).

6.5 Information Assurance:

i. CJCSI 6510.01, Information Assurance (IA) and Computer Network Defense (CND) dated 15 Aug 2007

ii. CJCSM 6510.01, Defense-in-Depth: Information Assurance (IA) and Computer Network Defense (CND) dated 24 Jun 2009

iii. DoD Directive 8500.1, Information Assurance dated 24 Oct 2002

iv. DoD Instruction 8500.2, Information Assurance (IA) Implementation dated 14 Mar 2014

v. DoD Directive 8570.01, Information Assurance Training, Certification, and Workforce

Management dated 15 Aug 2004

vi. DoD Manual 8570.01-M, Information Assurance Workforce Improvement Program dated 15 Aug

6.6 Information Assurance Workforce Certification:

Offeror staff members performing work under this PWS, and performing functions specified in DoD 8570.1-M,shall be included in the Agency's Information Assurance Workforce and shall possess or obtain the certification at the appropriate level, as determined by the Government's Senior Information Assurance Officer (SIAO), within 6 months of award. In addition, those Offeror staff members performing work under this PWS, and performing functions specified in DoD 8570.1-M. Reserved,

6.7 Section 508 Compliance Statements:

The Offeror shall support the Government in its compliance with Section 508 throughout the development of the system. Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d) requires when Federal agencies develop, procure, maintain, or use electronic information technology, Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who do not have disabilities, unless an undue burden would be imposed on the agency.

Section 508 also requires individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

The Offeror shall ensure all products to be implemented comply with Section 508 of the Americans with Disabilities Act (ADA), as directed by the Government unless a waiver has been attained from DSS. All electronic and information technology (EIT) procured through this task order shall meet the applicable accessibility standards specified in 36CFR1194.2 (as checked below). Any agency exceptions applicable to this task order are listed (if checked) below.

The standards define Electronic and Information Technology, in part, as "any equipment or interconnected system or subsystem of equipment used in the creation, conversion, or duplication of data or information.

The standards define the type of technology covered and set forth provisions that establish a minimum level of accessibility. The application section of the standards (1194.2) outlines the scope and coverage of the standards. The standards cover the full range of electronic and information technologies in the Federal sector, including those used for communication, duplication, computing, storage, presentation, control, transport and production. This includes computers, software, networks, peripherals and other types of electronic office equipment.

Information, Documentation, and Support (1194.41, Subpart D): The standards also address access to all information, documentation, and support provided to end users (e.g., Federal employees) of covered technologies. This includes user guides, installation guides for end-user installable devices, and customer support and technical support communications. Such information must be available in alternate formats upon request at no additional charge. Alternate formats or methods of communication, can include Braille, cassette recordings, large print, electronic text, Internet postings, TTY access, and captioning and audio description for video materials.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachments/Technical Exhibit List:

Attachments and Technical Exhibits will be identified in each individual task order PWS’.

PI TASK ORDER - PWS

TASK ORDER 0001

PERFORMANCE WORK STATEMENT (PWS)

Program Integration (PI) Program Support Services (PSS)

PART 1

GENERAL INFORMATION

1. GENERAL: This PWS describes the technical and administrative requirements necessary to create and implement non-personal services contract to provide Program Integration (PI) Program Support Services (PSS) services to the Business Enterprise (BE) offices of the Defense Security Service (DSS). The Government shall not exercise direct supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Offeror who, in turn is responsible to the Government for the accomplishment of the work.

1.1 Description of Services/Introduction: The Offeror shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items as well as non-personal services necessary to perform PI-PSS as defined within this PWS except for those items specified as Government furnished property and services. The Offeror shall perform to the standards in this contract.

1.2 Background: The BE Office, through advanced planning, collaboration, requirements clarification and communication, ensures requirements are identified, programmed and managed in a consistent and coordinated fashion. PI provides a liaison between support functions and operations, facilitates advanced planning through Integrated Product Teams (IPTs) and Working Groups (WGs), coordinates all Agency programs and projects, and reviews and analyzes business processes for improvements.

1.3 Objective: The objective of this PWS is to provide a broad range of inter-related management and support requirements in support of the program management, resource allocation, and business operations for the BE Offices. This contract supports all of BE operations, streamlining the program control functions across our portfolio of efforts. Roles supported include portfolio/program/project management, technical managers, transition managers, and Contracting Officer’s Representatives (CORs), responsible for BE emergent technology efforts, projects, and interest areas. It is intended to provide similar support for other Agency operational elements (Counterintelligence (CI), Industrial Security Field Operations (ISFO), Center for Development of Security Excellence (CDSE), and Industrial Policy and Programs (IP)) working with the BE/PI on projects of mutual interest.

Aside from accomplishing these tasks separately, as they are described below, the Offeror is expected to take an integrated, process-oriented approach that will result in standardized, repeatable process improvements that maximize the use of knowledge management to effectively utilize resources. By providing a matrix of support across the program and projects in the BE/PI and other offices in DSS, the Offeror will be better able to standardize and tighten existing processes, to identify process improvement areas, provide economies of scale, and to suggest strategic approaches across the full range of program management activities.

1.4 Scope: The scope of this effort includes, Integrated Business Management Program Support Services to include the following:

1.4.1. Requirements Planning in support of DSS to include the following:

1.4.1.1. Performance Work Statement/Statement of Objectives Development and Support, Milestone Schedule Development and Support, and Requirements Documents Preparation and Support;

1.4.1.2. Strategic Process Improvement and Business Requirements Responsibilities including the following:

1.4.1.2.1. Improvement Action and Implementation Plan, Business Process Reengineering;

1.4.1.2.2. After action reports to document results (SWOT - strength, weakness, opportunity threat impacts) of the process improvement efforts;

1.4.1.2.3. Functional Process Improvement (FPI) activities;

1.4.1.2.4. Functional Economic Analysis (FEA) to document potential savings;

1.4.1.2.5. Develop and maintain performance measures;

1.4.2. Program/project/portfolio management support to include the following;

1.4.2.1. Focused process reviews (diagnose);

1.4.2.2. Strategic process improvement planning (establish plan);

1.4.2.3. Tracking/monitoring and feedback for program/project management functions (act/track/plan);

1.4.2.4. Process management for establishing baselines and monitoring, updating, and continuous refinement of processes, practices, templates, etc. (learn/leverage/refine)

1.4.3. Analyses and Quality Assurance (QA) support to overall quality assurance support such as documentation reviews, information dissemination, and mitigation plan documentation to ensure all systems are properly documented in accordance with approved DoD and DSS standards and the following:

1.4.3.1. Business Trends analysis;

1.4.3.2. Earned Value Management analysis assistance.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months from the date of contract award, with four (4) 12 month option periods.

1.6 General Information:

1.6.1 On-Site Working Conditions, Holidays and other Closures:

1.6.1.1 (See Base IDIQ PWS)

1.6.1.2 (See Base IDIQ PWS)

1.6.1.3 (See Base IDIQ PWS)

1.6.1.4 (See Base IDIQ PWS)

1.6.1.5 (See Base IDIQ PWS)

1.6.1.6 (See Base IDIQ PWS)

1.6.1.6.1 (See Base IDIQ PWS)

1.6.1.6.2 (See Base IDIQ PWS)

1.6.1.7 (See Base IDIQ PWS)

1.6.2 Hours of Operation: The Offeror is responsible for conducting business during normal business hours between 8:00 a.m. to 4:30 p.m., Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Offeror must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Offeror shall keep in mind that the stability and continuity of the workforce are essential. The Government is not responsible for paying any overtime premiums or expenses under this contract. The Offeror’s Point of Contact (POC) and the Governments COR and Task Manager shall consult and coordinate on any proposed alternate work schedules that may be arranged depending on the operational tempo and needs of the mission.

1.6.3 Place of Performance: (See Base IDIQ PWS)

1.6.4 Type of Contract: The Government will award a Firm Fixed Price Task Order.

1.6.5 Security Requirements: A Top Secret Sensitive Compartmented Information (TS/SCI) Facility Clearance is required for this procurement at time of proposal submission.

1.6.5.1 Physical Security: (See Base IDIQ PWS)

1.6.5.2 Badges Control: (See Base IDIQ PWS)

1.6.6 Post Award Conference/Periodic Progress Meetings: The Offeror agrees to attend any post award conference convened by the contracting activity in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The CO, COR, with other Government personnel, as appropriate, may meet periodically (not more than quarterly) with the Offeror to review the Offeror's performance. At these meetings the CO will apprise the Offeror of how the Government views the Offeror's performance and the Offeror will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government. Either party may request an ad hoc meeting to discuss any situation that requires the attention of parties where it would not be appropriate to wait until the next scheduled periodic meeting.

1.6.7 Contract Management: (See Base IDIQ PWS)

1.6.7.1 Contracting Officer (CO): (See Base IDIQ PWS)

1.6.7.2 Contracting Officer Representative (COR): (See Base IDIQ PWS)

1.6.8 Key Personnel: The following personnel are considered key personnel by the Government: Program Manager (PM), Requirements Analyst, Business Analyst, Technical Writer, Project Manager, Integrated Master Scheduler. The Offeror shall provide a Program Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Offeror when the manager is absent shall be designated in writing to the CO. The alternate PM shall not be a sub-Offeror.

The program manager or alternate shall have full authority to act for the Offeror on all contract matters relating to daily operation of this contract and shall be available during normal working hours.

Qualifications for all personnel are listed below:

1.6.8.1 Program Manager:

Minimum Requirements

Bachelor’s degree (or higher level degree) in Program/Project Management, Business Management, Finance, Information Technology/Computer Science, Logistics Management or related discipline

10 years of demonstrated Portfolio, Program and Project Management (PM) experience

Active Project Management Professional (PMP) certification or Program Management Professional (PgMP) certification

5 years of DoD experience 5 years of demonstrated experience with the Defense Acquisition System 3 years’ experience with the DoD Planning, Programming, Budgeting, and Execution

(PPBE) processes as they relate to the Deputy Chief Manager Office (DCMO), the DoD Office of the Chief Information Officer (OCIO) and the Investment Review Board (IRB)

5 years of demonstrated intermediate knowledge of the Software Development Life Cycle (SDLC) or similar life cycle management…