HQ0516-17-R-0003_QA_V2.xlsx

XLSX spreadsheet 33 KB Posted Dec 5, 2016

Attached to: Defense Video and Imagery Distribution System (DVIDS)
Solicitation number: HQ051617R0003
Issued by: Defense Media Activity

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File	Type	Posted
HQ051617R00030003.docx	DOCX document	Dec 5, 2016
HQ051617R00030002.docx	DOCX document	Nov 18, 2016
Electronic_Products_List.xls	XLS spreadsheet	Nov 18, 2016
Surge_Satellite_Services_Rate_Card.xlsx	XLSX spreadsheet	Nov 18, 2016
HQ0516-17-R-0003_QA_V1.xlsx	XLSX spreadsheet	Nov 18, 2016
HQ051617R00030001.docx	DOCX document	Nov 15, 2016
HQ0516-17-R-0003_QA.xlsx	XLSX spreadsheet	Nov 15, 2016
Surge_Satellite_Services_Rate_Card.xlsx	XLSX spreadsheet	Nov 8, 2016
Cost-Price_Worksheet_Template.xls	XLS spreadsheet	Nov 8, 2016
PAST_AND_PRESENT_PERFORMANCE_QUESTIONNAIRE.docx	DOCX document	Nov 8, 2016
HQ051617R0003.docx	DOCX document	Nov 8, 2016
DD_254.pdf	PDF	Nov 8, 2016
PAST_PERFORMANCE_REFERENCES.docx	DOCX document	Nov 8, 2016

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Sheet1

	RFQ Section	Contractor's statement	Question	Government Response
1			Whether companies from Outside USA can apply for this? (like, from India or Canada)	Yes. However, your company MUST be registered in SAM.GOV, have an active cage code and DUNS number. Plus, any company who wins this contract must be able to perform within the United States.
2			Whether we need to come over there for meetings?	Yes.
3			Can we perform the tasks (related to RFP) outside USA? (like, from India or Canada)	No.
4			Can we submit the proposals via email?	No.
5			Who is the incumbent contractor on this solicitation?	Encompass Digital Media
6			What is the existing contract award ID (HC1013-XX-X-XXXX)?	W521J-14-C-0010
7			What is the value of the existing contract?	This is a performance based contract. All contractors should propose accordingly. The Government will not release this information.
8			When do you expect the period of performance to commence?	Upon contract award.
9			Will this contract replace the satellite service being supplied on CTC0197?	No.
10			Is it possible to get a copy of the current contract in place now with the incumbent?	No.
11			Is there a prebid meeting that is mandatory to attend?	No.
12			Do you have a "local vendor" preference or a "geographical" requirement for the apparent low bidder?	No. However, the work must be performed within the United States.
13			What was the annual cost to the government the last time this was out for bid?	This is a performance based contract. All contractors should propose accordingly. The Government will not release this information.
14	6.1.1 Subtask 1		Will the Government consider use of alternate satellite space solutions other than the spacecraft designated in 6.1.1 Subtask 1?	No. These are the satellites that will be fixed through August 2017
15	6.1.2		Are the teleport hub antennas referenced in 6.1.2 government owned?	No
16			Are they agile antennas capable of swinging to another satellite solution?	Two are fixed and there are others that can be steered to point at additional ad hoc satellites
17			Will the Government provide location details for the DVIDS ground satellite terminals located globally?	Yes
18			Are the locations fixed or mobile VSAT solutions?	None are fixed
19			Will the Government consider repointing the antennas in the event the contractor is allowed to provide alternative, more cost effective space solutions?	The full time satellites are not part of this contract. They are part of a separate DISA contract that contains sat space only.
20			Are the ad hoc services/events expected to use the aforementioned satellite solutions referenced in 6.1.1?	No. the ad hoc sat space is always used when the governments satellites can not be used for the mission.
21			Will the Government provide historical information on the amount and duration of bandwidth used in support of ad hoc missions?	Yes, to the awardee after contract award.
22	6.1.2 Subtask 2	In 6.1.2 Subtask 2, the Government states there is both GFE and Contractor furnished equipment.	Will the Government consider alternatives to the Paradise PD25 and Comtech Raydyne technologies allowing a more modern and more efficient solution?	No, iDirect only.
23	6.1.2 Subtask 2	In 6.1.2 Subtask 2, the Government states there is both GFE and Contractor furnished equipment.	Will the Government advise which modem equipment currently used at the remote locations?	Yes, to the awardee after contract award.
24	6.1.6		Will the Government disclose the desired data rates for the fiber/IP connectivity in between facilities in 6.1.6 Subtask 6?	Yes, to the awardee after contract award.
25	6.3.1		Should the rate match the enterprise system management connection availably referenced in 6.3.1?	Yes.
26	Section 6.2, Subtask 2	In section 6.2 Subtask 2, the Government asks for specific skills to support content management.	Are the positions also considered key personnel and must staff reside in a specific geographical region to best interact with the DVIDS program needs?	No.
27	Section 6.1.5		Will the Government provide the closed captioning service for live video?	No. The Government expects the Contractor to provide.
28	Section 6(7).A.13		Could the Government please clarify the acceptable standard for "government certified CAC readers" and/or provide an approved list?	This section states" (13) Contractor employees must possess a current government issued Common Access Card (CAC) and install government certified CAC readers" It does not speak to any acceptable standard.
29	Section 7.6.2.2		Should the requirement read "Curate 100% of all content..."?	The Government will update this section.
30	Section 7.6.4.11	Requirement 7.6.1.8 states 98% of video will be fingerprinted, while this one states 100%.	Which is the correct requirement?	The Government will update this section.
31	Paragraph 14.F. – Property Accountability.	The embedded file on page 108 - Electronic Products List – will not open.	Will the Government please provide that file separately?	Yes
32	Section 3.15.4.2		Please provide Section J – Pricing Summary as it was not provided with the RFP.	The Government will update this section.
33	Section 12.2		Are all personnel performing on this contract at any location required to be U.S. citizens, or only personnel performing duties at Ft. Meade?	All personnel must be U.S. Citizens
34	Section 6.2.5	Requirement is to provide a staff that offers live interview pitching, media request fulfillment, and event support capabilities as a FFP CLIN. Section 6.6.7 asks for the contractor to “pitch and book live interviews with the media as requested by the COR for event support” under a Cost CLIN.	Will the Government please clarify the difference between these two requirements?	Interview pitching is a service within the contact for the Operations Support team. The ad hoc cost CLIN is looking for a rate for the service that we can use in addition to what the COR requires on a routine basis. (i.e. for an event it will cost - refer to the rate card)
35	Section 6.5.5	Surge-Satellite_Services_Rate_Card – Section 6.5.5 requires costs to be identified in the Rate Card, but the Rate Card does not include a space for this pricing.	Will the Government please clarify?	The Government will update this section.
36	CLIN 0006	CLIN 0006 is currently marked as Cost but may include rate card and/or non-rate card event commercial services.	Will the Government please consider revising to Cost plus Fixed Fee for the non-rate card items?	No
37	CLIN 0007	CLIN 0007 is currently marked as Cost; however it is allowable at times that commercial materials may be offered with a fee.	Will the Government please consider revising to Cost plus Fixed Fee for this item?	No
38	Section 3.16	This section states that costs shall be reimbursed at cost plus applicable indirect costs, yet CLINs 0006, 0007 and 0008 are listed as only Cost.	Will the Government please consider revising the CLINs?	The Government will update this section.
39		In the RFP, the government intends to evaluate proposals and award a contract without discussion with offerors.	Will the government consider a vendor presentation of their proposal to allow for questions by the source selection panel and thus allow clarifications of vendor capability?	No
40	Subcontracting	The government requires a plan within proposals to allow for 25% of work to be subcontracted to small businesses.	Are we required to provide full details for said subcontracting at this stage, including specific company names and activities, or instead provide a set of objectives and intentions for achieving this small business involvement target?	All Subcontracting Plans must be complete in order for the Government to evaluate. A subcontracting plan is only required for all Large businesses.
41	Key Personnel Resumes	The RFP requires resumes for the project manager and events coordinator.	Since these personnel would likely be recruited for this contract, can we provide resumes for similarly qualified personnel within our organization on the understanding that these may be replaced (with government approval) with alternative personnel prior to commencement of the contract?	No. Personnel must have the qualification required for the position.
42	6.3.13 - Phase In Plan	RFP states that DVIDS currently operates in a contractor-owned facility in Atlanta.	What is the anticipated available timeline between the award of this contract and the conclusion of the existing contract since this will inform the timescale for moving operations to DMA HQ Fort Meade, MD?	After contract award and start of performance.
43	6.3.13	The RFP requires that the Contractor shall provide a phase-in plan to move the DIVDS operations from its current location to the DMA HQ Fort Meade, MD	Will the government provide plans, schematics and full technical details of the existing DIVDS operating location to facilitate the creation of such a plan?	No. The current location is not a Government owned facility and do not have access to said plans, schematics and full technical details of the existing DIVDS operating location.
44		The Contractor shall prepare a transition plan to migrate the current DVIDS capabilities to a FEDRAMP approved commercial cloud service to be provided by the government.	Will the government consider providing further details of the DVIDS existing server infrastructure, code and APIs to allow scoping of this requirement?	Yes. The API's can be found at the following link: api.dvidshub.net
45	6.4.12 Subtask 12 – DVIDS360 CMS	This subtask lists 46 applications which will require ongoing maintenance.	Will the government provide further details on each of these applications, including programming language and associated database, integrations and dependencies to allow assessment of this subtask?	Yes. The programming language consist of: Objective C, Swift, Java, BrightScript (Roku), PHP, Python, JavaScript
46			Is the TOC also now part of the DVIDS Hub in Atlanta and when does the government plan its transition to Ft. Meade?	Yes. It will be after the award and to be completed based upon an agreed timeline and should be part of your transition plan.
47			What systems are currently installed in the DVIDS/DMA TOC and/or DVIDS Hub? Is there current contractor proprietary information that is germane to the Government's requirements in this RFP that may inhibit another offeror from being competitive in bidding?	All of the named requirements are in the PWS. It is for the contractor to determine what systems or equipment is needed to provide the requested service.
48			Was the DVIDS 360 platform developed, maintained and updated by the current contractor? If so, what information is the government willing to share to ensure fair competition with other offerors?	Yes. However, all of the code is government property and has been developed over the past 12 years. The Government will provide the source codes to the awardee upon start of performance.
59		There seem to be cues in the RFP that show systems, operational and applications and capability specific to the incumbent contractor.	Would the government entertain a presentation of the systems, software backbone and other necessary operational background so potential offers can access against requirement and make a competitive bid?	No presentation will be provided. There was an industry day held for this event where the Government provide such a presentation in June 2016.
50			If the TOC is currently at another location other than Ft. Meade, MD, will the government entertain interim transfer of the TOC to a new vendor's facility or provide for a cooperative transition plan to Ft. Meade?	Yes. However, if contractor is not the incumbent they shall propose a move from the current location to the new contractors facility and then another plan from there to Fort Meade. This should also apply to the phase in and phase out plan.
51			Would the Agency confirm whether the reliance by the Prime Contractor on the resources of an affiliate or subsidiary pursuant to a shared services agreement will also be considered as work by the Prime Contractor?	Not sure what you mean. Be more specific
52			Will the Agency consider a subcontract with a corporate affiliate to constitute work performed by the Prime Contractor, or would such work by an affiliate require an evaluation to determine the reasonableness of subcontractor prices?	The work performed by a subcontractor would constitute work performed by the Prime. The work requires an evaluation to determine the reasonableness of the subcontractor's prices. The Subcontractor MUST submit their fully loaded rates and prices directly to the Contracting Officer.
53			Does the Agency require a consent letter authorizing the release of past performance information from a corporate affiliate or subsidiary?	Yes.
54			Will the work performed under a resulting contract include “covered defense information” subject to DFARS 252.204-7012? What, if any, portion of the work will include covered defense information?	Yes, all of the work.
55			Will the work performed under the contract include “federal contract information” subject to FAR 52.204-21?	Yes. All the information within the DVIDS system is Government information.
56		The RFP states that “the Contractor shall prepare a transition plan to migrate the current DVIDS capabilities to a FEDRAMP approved commercial cloud service to be provided by the government.”	Will the government select the FEDRAMP approved cloud services provider for the DVIDS migration, and if so has the provider been selected?	No. However, the Cloud provider MUST be FEDRAMP certified.
57			Does the Agency require the offeror to be FEDRAMP certified?	Yes.
58			How does the Agency intend to ensure an apples-to-apples evaluation when some offerors are proposing on the basis of CPFF, some FFP, and some Cost?	There are no CPFF CLINS within this RFP. The CLINS are FFP and Cost. The Government has provided plug number for the Cost CLINS, which all must use. This ensures that we are evaluating the same Cost CLINS figures.
59			If the offeror proposes a FFP proposal, does the Agency still require cost/price amounts of all resources required, as well as labor and overhead rates?	Yes.
60		Commercial offerors that do not perform CAS covered contracts will not have approved purchasing systems in place (including approved estimating, purchasing, or accounting systems), and will not have a CAS disclosure statement.	How will the absence of these approved systems impact the evaluation?	No, it will not.
61			How does the Agency intend to ensure an apples-to-apples evaluation of approved estimating, purchasing, or accounting systems, and offerors that do not have such approved systems?	Each proposal will stand on its own. The Government does not compare a proposal against another proposal.
62			If an offeror does not have an approved accounting system, what if anything should be submitted instead?	This is not a Cost type contract. If your company is a small business you are required to have an adequate accounting system.
63			Please state whether performance of the contract will require contractor to receive, handle, or generate any information subject to safeguarding under DFARS 252.204-7012.	Please read DFARS 252.204-7012. This clause speaks to the security of the Contractors providing adequate security on all covered contractor information systems.
64			Please describe the nature of the information and the circumstances under which contractor will be required to receive, handle, or generate the information.	All information ingested into the system is Government information, which requires a contractor to receive, handle, and generate information to other DoD/Government agencies.
65			Please describe how information that contractor receives from customer will be marked as subject to safeguarding under DFARS 252.204-7012.	Refer to Answer 64.
66			Please describe how contractor must mark information that it generates as subject to safeguarding under DFARS 252.204-7012.	Refer to Answer 64.
67			Please state whether contractor will be notified that changes or modifications to the contract will require contractor to receive, handle, or generate any information subject to safeguarding under DFARS 252.204-7012. If yes, please describe the notification.	Refer to Answer 64.
68			Please state whether performance of the contract is designated as operationally critical support under DFARS 252.204-7012. If yes, please describe what specific performance requirements are designated.	Refer to Answer 64.
69			Please state whether contractor will be notified that changes or modifications to the contract have caused its performance to be designated as operationally critical support under DFARS 252.204-7012. If yes, please describe the notification.	This is a repeat question. Refer to the answer to question 64 above.
70		The RFP does not contain cost details or use case context on the existing solution. We believe we can provide a solution that will provide the requested services at 20-25% less than the existing cost model. We also believe that our service can be achieved with a great deal of service enhancements. The incumbents know the current cost structure and solution shortfalls.	We are requesting more information be shared on existing costs so that we can provide a more detailed response.	This is a performance based contract. All contractors should propose accordingly. The Government will not release this information.
71			Please confirm that it is acceptable to migrate away from the existing custom developed product (over some pre-determined timeframe) to our CORE cloud platform or alternative sustainable solution. We cannot agree to continue to invest custom development dollars into your existing bespoke product. We see this as the cornerstone of the cost savings.	It is not acceptable to migrate away from the governments custom code to a cookie cutter solution.
72			Please confirm that you are willing to provide input into our CORE cloud platform for development funded by ourselves?	The Cloud solution has to be a FEDRAMP approved solution provided by the government. Government will consider all solutions provided in your cloud migration plan.
73		It appears that you want to migrate all personnel from Atlanta to Ft. Meade.	Do you anticipate these becoming contractor or Government employees?	We do not anticipate that all employees will move to fort Meade. TOC Services will.
74			Is AWS the preferred storage provider?	The Government does not have a preferred storage provider. The Cloud provider MUST be FEDRAMP certified.
75			To enable additional cost savings is it possible for the Government to procure HW directly? i.e. not through the chosen partner.	Yes.
76			How are you thinking about making this transition? i.e. timeframe, responsibilities etc. Our initial thoughts are that a successful migration will require a few months of joint collaborative planning. Can you provide any existing migration planning/documentation that has been created to plan the migration of this service to Ft Meade? Scoping documents, WBS, requirements documents, etc.…? How should these costs be reflected in the provided pricing templates?	The government wants to ensure that ample time is given to this transition. We will need 2 fully operating TOC's prior to going live. We expect that this will take at least a year. Present your plan accordingly.

There is no existing migration information or documentation.

All cost reflection is up to each Offeror.

77		Will you consider a non-cloud based solution?	No.
78		Are there incumbent providers who will need to be changed?	There is an incumbent. If the incumbent is not the awardee, then there has to be a change.
79		There are several references in the pricing portion of the RFP to “Section J”. This section does not exist, can you confirm the response requirement?	The Government will update this section.
80		What are the biggest pain points with the existing solution?	None.
81	The RFP specifically states that the TOC will be moved to Ft Meade. There is a separate section that states that the contractor must provide 2000 sqft of office space for five government workers.	Is this separate from Ft Meade and if so, where?	Yes, At the contractor facility. The TOC is required to move not the entire effort.
82	RFP states that the contractor must provide editing suites that match an existing configuration integrated with DVIDS360.	Can you provide details on the editing suites and requirements?	They have to be capable of editing all content types in a timely manner. Current infrastructure uses 12 core macs connecter to an internal 10 gig network. It is the Offerors choice to use whatever they determine will meet the requirements.
83		What specific functionality is leveraged from purchased applications/services were an integration is requested? Can you provide use-cases/examples? Specifically, CISION, Teletrax, TinEye, TV Eyes? All of these applications are stated as being integrated with the DVIDS360 CMS. Is this integration sufficient? Can you provide details on this integration?	Cision.

Cision is not integrated into DVIDS360. Government can give access to the user interface to see how the rest are integrated to the awardee after contract award.

Yes.

Teletrax data is pulled into the DVIDS CMS and entered into the database. It is displayed beneath each video product only to be viewed by PA/CC logged in members and DVIDS360 reports. The same applies to Tineye for photos. TV Eyes as aired clips are connected the Teletrax data and displayed beneath each video product and dvids360 report.

84 6.2.1 Subtask 1 Will the contractor be responsible for providing and/or running the equipment needed to product commercials and other projects? Is it anticipated the contractor’s involvement will be strictly around editing and curation of final content? No. It is video editing only for commercials. The video used will be provided by Military units.

Yes.

85 6.2.7 Subtask 7 What does maintain mean? Does it mean the contractor is responsible for the selecting/publishing and management of the content on the social media platforms? Will the contractor be responsible for producing or creating any analytics or data deliverables regarding the social media platforms? Maintain means to make routine social media post.

Yes.

Yes, via DVIDS360. Metrics will be produced by DVIDS360 Reports an also direct from social media platforms as requested by the COR 86 6.2.8 Subtask 8 • Where are events located? Domestic/Intl?

• How many events a year?

• How many simultaneous events?

• What % of time is the Event coordinator expected to assist with events vs assist with the Operations Support specialist mission?

• Please provide the current year event schedule for reference.

CONUS and OCONUS.

Historically, the number has been around 35 per year. However, it does fluctuate depending on Senior Government personnel schedules. The Offeror should be prepared to support any number of events.

It could be at least 5 at any given time.

Events Coordinator will be available 7 days a week.

The Government cannot provide the schedule. It is classified.

87 6.3.3 Subtask 3 What documentation will be turned over to the new contractor to support existing apps? Who supports and maintains those apps today? How many people are supporting these apps? Support/Dev/QA How many lines of code are in each app? What language? Source Code for all apps, databases and content management systems.

The Incumbent Contractor.

The number of folks supporting the apps will be up to each offeror since this is a performance based contract.

Objective C, Swift, Java, BrightScript (Roku), PHP, Python, JavaScript

88	6.4.3 subtask 3	Granular Reports (analytics) Can you provide examples of the listed reports?	Registered users, Outlet reports, whatever the COR identifies.
89	6.4.8 Subtask 8	Location Metadata - Does this “Interactive Map” already exist in DVIDS360 or needs to be developed?	Needs to be developed
90	6.4.10 Subtask 10	DVI Controlled Vocabulary Integration - Does this already exist in DVIDS360 or needs to be developed?	It exist on dimoc.mil. It is not currently integrated.
91	6.3.14 Subtask 15	Please clarify the meaning of 6.3.14 Subtask 15 – Government Code.

6.3.14 Subtask 15 – Government Code. The Contractor shall be prepared to deploy government code to be utilized in an FOUO environment designated by the COR. All of the CMS apps will not be needed but a scaled down version as directed by the COR.

All of the code behind the DVIDS web site and the DVIDS360 CMS is written in PHP code in the ZEND framework. Objective C, Swift, Java, BrightScript (Roku), PHP, Python, JavaScript.
92	6.3.13 and 6.3.14	6.3.13 Subtask 13 – Phase-in Plan. The Contractor shall provide a phase-in plan to move the DVIDS operations from its current location to the DMA HQ Fort Meade, MD. The phase-in plan shall describe how the contractor will transition DVIDS into the Contractor’s location with no interruption in services.

6.3.14 Subtask 14 – Phase-out Plan. The Contractor shall provide a phase-out plan to move the DVIDS operations from its current location to an in the event the incumbent no longer has the contract. The phase-out plan shall describe how the contractor will transition DVIDS from the incumbent’s location to their location with no interruption in services.

What is the government’s intention concerning 6.3.13 and 6.3.14 and the location of the DVIDS operations? The phase-in plan identifies a move to “DMA HQ” as well as the “Contractor’s location”. Then the phase out plan again describes moving the “operations” to the new contractor’s location. Does the “DVIDS operations” include the TOC? Refer back to PWS Sections 6.3.13 and 6.3.14, which is very clear as to the Government's intent for a phase-in and Phase-out plan.

The plans should cover all operations. It does not include a move to Fort Meade.

Phase in and phase out will come into play when a new contractor is awarded the contract. We are looking for you to provide the plan(s) that applies to your situation.

93 Is the government currently planning to or working on standing up the necessary infrastructure to support the TOC at Ft. Meade? When does the government expect the contractor to transition the TOC to Ft. Meade? Yes.

Once we receive all of the plans and award the contract we will timeline the plan.

94 Paragraph 4 (page 88), the PWS In Paragraph 4 (page 88), the PWS states “integrate DVIDS with the Public Web Program’s AFPIMS and other Media Systems”. Can you provide detail on what constitutes integration and can you describe the “other media systems”? The current integration with AFPIMS is specific to Video. All content types will be integrated in the future. The integration with the DOD involves the movement of Broll and Photos with matching metadata fields and agreed upon Schema.

Other media systems that will be identified by the COR for the future.

95			With regard to 8570 requirements, what certification level for IAM or IAT will be required?	IAT Level II
96			Is there a timeline for moving DVIDS 360 to the government provided cloud?	No . Provide one in your plan
97	SOW 6.5.5. Subtask 5 - Office Space and Storage Space	The Contractor shall be prepared to provide office and storage space to accommodate five (5) government staff members and government equipment as identified by the COR. The Contractor shall include the cost up to 2000 square feet for personnel office space and storage of equipment, which will be identified in the rate card.	Where will the contractor be required to setup storage and office space? Should this be in California or in/near Fort Meade Maryland?	The intent is to have office space to accommodate 5 Government staff members at the Contractor's site.

This should not be in California or Fort Meade, but where the Contractor's site is located.

98 In the QA’s session, there was the following response: It is not acceptable to migrate away from the governments custom code to a cookie cutter solution Does this mean that all code needs to be written from the ground up? Is it acceptable to use some widely used, existing software frameworks to achieve the above?

The awardee will receive the government's code in its current state and will be required to maintain and upgrade the governments code. All of the code written to date has been done so in a custom fashion to directly meet the governments requirements.
99		Is it possible to submit a response to parts of the RFP or is a single vendor expected to bid for all parts?	No. The Government will only accept a reponse for the entire RFP. This is a all or nothing requirement.
100		How many lines of code are in the DVIDS solution today? Are all interfaces and API’s standard or is there any custom / proprietary code to manage API’s and similar?	All formats and languages were provided in the last set of questions.
101		When is the operations handoff expected to commence and by when should it be completed?	To be determined at the time of award.
102		When do you expect the new / re-written DVIDS360 software solution to be up and running?	Each Offeror should put the timeline into their plan.
103		Are there currently multiple third party vendors working on the DVIDS project or is it all under a single outsourced vendor?	No, only Encompass Digital Media
104		What is the given volume of all content? In other words – what should be the expected legacy archive size to be handled at day-1?	Currently 245 TB. Added 3 TB in the last 30 days.
105		What is the expected average amount of new/additional content throughput I/O of the CMS from/to the various DVIDS relevant entities (TOC / DVIDS Hub / Ground Terminals and Satellite trucks)? (monthly/Annual)	3 TB per month
106		Who are the DoD stake holders (how many) involved in approving the development iterations and migration plans to DMA and cloud, can we assume this will be an agile process, with daily standup and weekly planning meetings? Are these people with software development and operations background?	DMA. Yes we have the development and software background
107		To what degree should the system be rolled out and deployed in manageable increments to better accommodate customer priorities and the needs of the user community? Please describe if frequent updates are acceptable (weekly or bi weekly) or if it is preferred to perform upgrades infrequently (once a months / a quarter).	Put it into your plan/proposal
108		How will user “buy-in” and acceptance testing be achieved? What is the current process?	Define what you mean by user?
109		Are we expected to provide product demonstrations to showcase existing legacy users how the new solution works? What about user and admin training, are we expected to provide that and how often?	There will be no "New" solution. Awardee will maintain and improve the current system which is the governments solution. No training required
110		Can we receive an estimate of the number of users accessing the system? Migration cost and duration depends on number of users that need to be migrated.	285,000 registered members. The same members will continue to use the system as is. No migration required. Awardee will receive the current system and be required to maintain, upgrade, and improve the system per COR direction.
111		Is there an Active Directory, LDAP or other for user management, password expiry, user deactivation? Or do we need to manually manage users?	It is all in the current system.
112		Are there any requirements in terms of performing code review prior to release, quality assurance automation and deployment testing automation?	Make that part of your plan if you choose to do so. Quality/Security control is a good thing.
113		Which databases are in use today for the DVIDS solution, how are they configured to avoid data loss (cluster, master – slave, etc.)? Are we expected to use the same database or can we suggest alternatives? Is the same database solution expected to be used in DMA and government cloud? Is the cost of database licensing a part of this bid?	The current database will be made available to the awardee at the time of the award. It is all government code and property.
114		Except for IT personnel, is it expected that all developers, dev-ops personnel, 24/7 support are all US citizens with CAC clearance? If we are using a subcontractor for development, must he only higher US employees	Refer the security portion of the PWS.
115	Maintain equipment and connectivity at designated teleports In relations to exiting teleports that are being used for satellite communication purposes.	Is it safe to assume that relocation current operation to the bidders sites of choice is aloud? Will the government grant relocation of its owned iDirect hubs to a new location with similar capabilities?	The government will allow it as long as the capability is not diminished.
116	Ingest all live video content	What are the required File formats for ingest and archive?	Contractor must be flexible and able to ingest multiple file types and convert them when necessary. For ingest - Photo's JPEG, for video -MPEG4 or .mov. For Archiving JPEG and .mov
117	Ingest all live video content	Are there any guidelines or restrictions to where the backup site (off-site) can be located?	CONUS
118	Offsite backup	Can we store on LTO automated tape libraries?	The Government prefers a more timely solution for recovery than tapes offer.
119	Provide full time staff	The contractor shall maintain the DVIDS equipment around the world by repairing, replacing, upgrading and purchasing new equipment, if required – how many remote sites?	This will be as approved by the COR. The contractor will not repair all systems around the world.
120	Content delivery platforms	In regards to linear streaming via the various platforms – is the contractor required to provide the CDN capacity to the end user for multiscreen distribution? Can the Government provide some statistics on usage – average viewing volumes? Peak views?	No. We have only peaked our 1 GIG pipe once. A CDN delivery can be proposed but not required.
121	Satellite	The Contractor shall deliver Solutions (Link Budget data and cost) for all ad hoc satellite capacity, which shall be delivered within two hours after receipt of request from the COR…Request can be made for satellite footprints that cover the entire globe to include bodies of water – see 4 sub-questions below related to this topic	See answer below related to this topic.
122	Satellite	Link budget data can be provided according to given up/Down sites/antenna sizes/required capacity - can these be specified or can a guideline for bench mark be provided?	Link budgets and solutions will be specific to each request.
123	Satellite	Maritime coverage – what is the aloud technology –VSAT / L Band / etc. – what are the existing technologies currently implemented ?	There are no current technologies.
124	Satellite	Can a commercial service provider’s network be considered for this application?	No
125	Satellite	What are the expected/estimated volume of hours for this operation (if any)?	24/7 365

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File details come from the government source that posted it. Updated Nov 14, 2017.