Sources_Sought_Notice_-_OMC_IT_Support_Services.pdf

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OMC Information Technology Support Services
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HQ0034-19-SS-RS0321
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This sources sought notice is seeking capability statements from interested businesses for information technology support services for the Office of Military Commissions. Services include system administration, service desk support, cybersecurity, web technologies, network engineering, and property accountability assistance. The work will be performed at locations in the National Capital Region and United States Naval Station Guantanamo Bay, Cuba. Responses are due by April 4, 2019 and should include information such as prior experience, certifications, small business status, and security clearance holding companies. A single award hybrid contract with a one-year base period and four one-year options is anticipated to be awarded in fiscal year 2019 with an estimated value exceeding $20 million.

Sources Sought Notice OMC IT Support Services

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DEPARTMENT OF DEFENSE

WASHINGTON HEADQUARTERS SERVICES

ACQUISIION DIRECTORATE

SOURCES SOUGHT NOTICE

OMC INFORMATION TECHNOLOGY SUPPORT SERVICES

HQ0034-19-SS-RS0321

General Information

Document Type: Sources Sought Notice

Title: Office of Military Commissions (OMC) Information Technology (IT) Support Services Sources Sought Post Date: March 21, 2019 Sources Sought Response Date: April 4, 2019 10:00 am (Eastern) NAICS Code: 541519 Other Computer Related Services

Background

The Department of Defense (DOD) established the Office of Military Commissions in 2001 to conduct Military Commissions proceeding of detainees being held for crimes against the United States at U.S. Naval Station Guantanamo Bay, Cuba (NSGB). The commission tries accused alien unprivileged enemy belligerents who have engaged in hostilities, or who have purposefully and materially supported hostilities against the United States, its coalition partners or was a part of Al Qaeda. Additional background information is available on the OMC Public Website https:

//www.mc.mil/.

Sources Sought Notice

This sources sought announcement is for informational purposes only. It is not to be construed as an obligation on the part of Washington Headquarters Service/Acquisition Directorate (WHS/AD). In order to proactively plan for future requirements, WHS/AD is conducting market research to locate qualified, experienced, and interested firms who have the capability to provide Information Technology (IT) Support Services.

Responses from “all” sources is requested including Other than Small Businesses. Small Businesses, 8(a) Small Businesses, HUBZone Small Businesses, Service-Disabled Veteran- Owned Small Businesses, Women-Owned Small Businesses and Economically Disadvantaged Women-owned Small Businesses are encouraged to respond.

A contract is anticipated to be awarded in fiscal year 2019 with a one-year base period and four one-year option periods. The anticipated contract type may be a single award hybrid type contract (firm fixed price, labor hour and time and material CLINs). At this time, no solicitation exists, however it has a potential estimated value exceeding $20M.

This Sources Sought Notice is for market research purposes only, and is not a request for proposal (RFP) nor does it restrict the Government as to the final acquisition strategy. The Government will not reimburse respondents for any costs incurred in preparation of a response to this notice.

For this requirement, the contractor must have a Top Secret Facility Clearance and contractor personnel must be able to acquire and maintain a Top Secret security clearance at a minimum, and Top Secret (TS) with Sensitive Compartmented Information (SCI) security clearance for dedicated contractor personnel, while performing all related task to this requirement.

The applicable North American Industry Classification System (NAICS) code assigned to this procurement is NAICS: 541519 Other Computer Related Services

Service Requirement Critical Tasks/Elements

Firms submitting a response to this Notice should address performance of the following Service Requirement Critical Tasks/Elements in their capabilities statement.

Service Requirement Critical Tasks/Elements:

Basic Services include IT support services for OMC NIPRNET, SIPRNET, JWICS, and SAP information systems in the NCR and NSGB duty locations. These are predominantly client/server networked systems, but do include standalone information systems. The following tasks outline some the mission essential functions within the OMC IT environment:

System Administration Support Services

Operational and maintenance (O&M) support for NIPRNET, SIPRNET, and JWICS system infrastructure for approximately 400 users.

O&M support for SAP System infrastructure for approximately 125 users Operational and maintenance support for Printer infrastructure, to include Pharos Secure

Print.

Support Virtual Desktop Infrastructure (VDI) and server virtualization technologies

Service Desk (Help Desk) Support Services

IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during OMC business hours

O&M support for OMC desktop, laptop, and Tablet information systems IT support services and call triage including First Call Resolution, Impact and Priority

Based Incident Categorization, and Warm Handoff Incident Escalation Image information systems using government provided operating system images.

Cyber Security Support Services

Ensure that all OMC information systems meet Department of Defense mandated Cybersecurity requirements.

Provide Information System Security Officer (ISSO) support for OMC systems.

Facilitate information system authorization to operate (ATO) compliance and re-accreditations IAW with DOD 8510.01 and ICD503.

Facilitate registration and maintenance of OMC information systems in the Enterprise Mission Assurance Support Service (eMASS) system.

Web Technologies Support Services

Provide support to Webmaster for SharePoint/Website maintenance to include posting of unofficial transcripts.

Provide code development support to webmaster for SharePoint/Website.

Provide Cloud support to Webmaster to enable movement of the website and the

SharePoint site to the Cloud.

Provide SQL Database support to Webmaster.

Inside/Outside Network Engineering Support Services

Provide O&M support for OMC NIPRNET, SIPRNET, JWICS, and SAP network

Infrastructure located in NSGB, with the exception of the SAP networks that exists in both the NCR and NSGB.

Provide engineering and installation (E&I) support for inside/outside plant LAN wiring & fiber optic cable terminations throughout OMC facilities in NSGB.

Provide detailed engineering implementation plans, diagrams, List of Materials, and project schedule in support of E&I efforts. The government will provide necessary materials.

Maintain as-built cabling/fiber documentation and diagrams for OMC Network infrastructure.

Property Accountability Support Services

Provide Property Custodian (PC) to assist support Accountable Property Officers (APOs) for accountable IT assets.

Assist APOs in building an accurate and complete supporting document File IAW with JSP SOPs and Processes in order to maintain an accurate DPAS history file.

Identify and advise on all hardware/software approaching End of Lifecycle (EOL)

Special Requirements

Place of Performance: The work will be performed in OMC Operating locations within the NCR and U.S. Naval Station Guantanamo Bay, Cuba. Contractor personnel may be requested to temporarily work at alternate CONUS/OCONUS locations in support of judicial activities and special mission requirements as approved by the COR.

Communications Security. The contractor may be required to function as a Communications Security (COMSEC) custodian in support of network encryption devices.

Instructions

If your company is an interested business that has the capability to perform Information OMC IT Support Services, please send the capability statement to the following contact listed below:

Contract Specialist, Ronica Shelton via email to ronica.l.shelton.civ@mail.mil Subject Line:

Response to Sources Sought; Office of Military Commissions, (OMC) Information Technology (IT) Support Services.

Responses must be submitted no later than Thursday, April 4, 2019 10:00 AM (Eastern) Capability statements will not be returned.

Please provide the following information:

1. A brief three to five page synopsis of similar work performed.

2. DUNS and CAGE Code Number.

3. Company name and address.

4. Company Point of Contact, phone number and email.

5. NAICS codes associated with the company.

6. Company must identify if they are a small or large business. Small business must identify their socio-economic status (i.e. small business category (e.g. 8(a), service-disabled veteran owned, HUBZone, small disadvantaged, veteran-owned, or women-owned).

7. Identify contracts your company has been awarded under NAICS: 541519 Other Computer Related Services. Additional information on NAICS codes can be found at www.sba.gov.

8. Specific examples of prior efforts same/and or similar to Information Technology (IT) Support Services –as outlined above in the Service Requirements Critical Task Elements.

9. Recommended/suggested NAICS codes for this effort.

10. Recommended/suggested contract type (i.e. FFP, Cost, T&M, LOE, etc.).

11. Identify/Recommended Government Wide Acquisition Contract (GWACS) that these services can be obtained based on the draft performance work statement. Identify the GWACs contract number.

12. Number of contracts currently held with the Government to include any Federal Supply Schedules listed under GSA Advantage.

13. Point of Contact, phone number, and emails of individuals who can verify the demonstrated capabilities identified in the responses.

14. Respondents must provide evidence of an active Top Secret Facility Clearance, and contractor personnel must provide evidence of an active Top Secret Clearance at a minimum, and Top Secret (TS) Sensitive Compartmented Information (SCI).

15. Please provide feedback or questions regarding the Service Requirements Critical Tasks/Elements listed above.

16. What percentage of small business participation, whether as a prime or subcontractor, would you recommend supporting this requirement?

17. What are some common pitfalls encountered during the execution of previous contracts with similar requirements, and how can those pitfalls be mitigated?

18. Respondents are limited to 10 pages. A minimum font size 12, left justified, and one inch margins all around.

19. Respondents must submit documents in Word or PDF format. Neither zipped files will be accepted nor telephone requests be honored.

POINTS OF CONTACT:

Contract Specialist:

Ronica Shelton Email: ronica.l.shelton.civ@mail.mil

Contracting Officer:

Karen A. Smith Email: karen.a.smith202.civ@mail.mil

Small Business Specialist:

Janique Hudson Email: janique.a.hudson.civ@mail.mil

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