A23_RFQ_Combined_Synopsis_Solicitation.pdf

HQ003418Q0057

SECTION A

A-1 Solicitation

The objective of this requirement is to to provide all management, tools, supplies, equipment, and labor necessary to operate and maintain Joint Logistics Enterprise (JLEnt) Digital Transformation Strategy & Training Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The contractor shall perform to the standards in this contract.

Offers received will be evaluated in accordance with the evaluation criteria.

A-2 Contract Structure

This contract shall be Firm Fixed Price (FFP) and the total duration shall not exceed one year.

A-3 Contract Administrator

This contract shall be administered by WHS/AD.

SECTION B

Offerors shall provide the information required by Section L.

SECTION C

PERFORMANCE WORK STATEMENT (PWS)

Joint Logistics Enterprise (JLEnt) Digital Transformation Strategy & Training Services

Center for Joint & Strategic Logistics (CJSL) Washington, DC

Part 1

General Information

1. GENERAL: This is a non-personnel services contract to provide all management, tools, supplies, equipment, and labor necessary to operate and maintain Joint Logistics Enterprise (JLEnt) Digital Transformation Strategy & Training Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform JLEnt Digital Transformation Strategy & Training Services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Center for Joint & Strategic Logistics (CJSL) supports the DoD logistics community and the JLEnt by shaping the development of logisticians who are proficient in applying logistics support across the national security enterprise. The CJSL reports to the Assistant Secretary of Defense for Logistics & Materiel Readiness (ASD L&MR) and the Joint Staff Director for Logistics (JS J4) for overall direction, while operating as a tenant unit to the National Defense University on Fort McNair, Washington DC. In addition, the CJSL serves as the secretariat for the Logistics Development Council, co-chaired by ASD L&MR and JS J4, and comprised of the Service Directors for Logistics ("Service 4s"), the Director of the Defense Logistics Agency, the Deputy Commander of U.S. Transportation Command, and the Eisenhower School Commandant.

1.3 Objectives: Contractor is responsible for providing subject matter expertise related to organizational change management, leadership, and developing a strategy for successful digital transformation. The work will be performed through a mix of telework/telemeetings, face-to-face meetings in Washington DC and/or other locations deemed necessary by the Center for Joint & Strategic Logistics (CJSL) for effective interface with senior leaders of the Joint Logistics Enterprise. Contractor must be able to provide/execute training related to strategic organizational leadership, change management, and strategy development to senior DoD military & civilian leaders. Contractor should have at a minimum a Bachelor’s degree and eight (8) years of experience in the subject matter, including two years of training experience (which may be concurrent).

The contractor shall provide a strategy document for consideration by the OASD (S) and JS J4 for effective digital transformation of the Joint Logistics Enterprise. In addition, the contractor shall publish “White Papers” as determined in consultation with CJSL. Contractor must provide valued, relevant, and sufficient information related to digital transformation, strategic leadership/ management, change management, and strategy development for use by OASD (S) and/or JS J4 and their staffs.

1.4 Scope: JLEnt Digital Transformation Strategy & Training Services will include all activities necessary to facilitate senior leader meetings, discussions, and briefings related to the digital transformation efforts of the Office of the Assistant Secretary of Defense for Sustainment (OASD (S)) and Joint Staff Director for Logistics (JS J4) and their staffs, as well as with other senior leaders of the Joint Logistics Enterprise. The contractor shall provide all management, tools, supplies, equipment, and labor necessary to operate and maintain Joint Logistics Enterprise (JLEnt) Digital Transformation Strategy & Training Services.

1.5 Period of Performance: The performance period shall begin no more than five (5) days from the date of award.

The period of performance will consist of a Base Year of will last for six (6) months and one, six month option period.

1.6 General Information

1.6.1 Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.2 Hours of Operation: The contractor is responsible for conducting business Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor shall follow the Snow & Dismissal Procedures and schedule of public holidays in accordance with the Office of Personnel Management https://www.opm.gov/policy-data-oversight/snow-dismissal-procedures/federal-holidays/. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. There are no set hours the contractor must work however the contractor must respond to phone calls and emails within a reasonable amount of time so as to avoid disruption or delay.

1.6.3 Place of Performance: The work to be performed under this contract can be performed from any location however the contractor shall make approximately 2-3 visits in person to a location in the National Capital Region (NCR) during each period of performance. In addition, the contractor may need to travel to a CONUS location at some point in time during the period of performance. The contractor shall be reimbursed for any travel extending 50 miles or more beyond the NCR. All travel must be approved in advance by the COR.

1.6.4 Type of Contract: The government will award a firm fixed price contract. A time and materials (T&M) contract line item (CLIN) will be incorporated for the reimbursement of travel.

1.6.5 Security Requirements: Contractor personnel performing work under this contract must have a Top Secret (TS) security clearance at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD254.

1.6.5.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.5.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.5.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

https://www.opm.gov/policy-data-oversight/snow-dismissal-procedures/federal-holidays/ https://www.opm.gov/policy-data-oversight/snow-dismissal-procedures/federal-holidays/

1.6.5.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.5.3 Lock Combinations:. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.6 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.7 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.8 Identification of Contractor Employees: N/A

1.6.9 Contractor Travel: Contractor will be required to travel within the NCR during the performance of this contract. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

1.6.10 Other Direct Costs: This category includes travel (outlined in 1.6.9), reproduction, and shipping expenses associated with training activities and visits to contractor facilities. Costs must be preapproved by the contracting officer to include applicable General and Administrative (G&A).

1.6.11 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.12 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the

Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.13 Quality Assurance (QA): The Government shall perform QA of the Contractor’s performance under this contract using the method of surveillance specified in the Quality Assurance Surveillance Plan (QASP). The Government shall conduct QA inspections on all types of work performed. The Government reserves the right to perform QA inspections at any time and reject any/all final products submitted. The QASP and Performance Requirements Summary (PRS) are provided in Section J.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

There will be no Government furnished items or services as a part of this contract.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies and equipment necessary for its staff to perform work under this contract.

4.2 Secret Facility Clearance: The contractor shall possess and maintain a TOP SECRET facility clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract shall have been granted a TOP SECRET security clearance from the Defense Industrial Security Clearance Office. The DD 254 is provided as Attachment.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services in order to achieve the following performance objectives:

Performance Objective Performance Threshold Training Contractor must be able to provide/execute training related to strategic organizational leadership, change management, and strategy development to senior DoD military & civilian leaders. Training provided should be timely, relevant, and effective at least 90% of the time.

Subject Matter Expertise Contractor must provide valued, relevant, and sufficient information related to digital transformation, strategic leadership/management, change management, and strategy development for use by OASD (S) and/or JS J4 and their staffs. The information provided must satisfy OASD (S) and/or JS J4 requirements at least 85% of the time.

PART 6

TECHNICAL EXHIBIT LISTING

6. Technical Exhibit List:

6.1 Technical Exhibit 1 – Deliverables Schedule

DELIVERABLES SCHEDULE

DELIVERABLE DESCRIPTION FREQUENCY # OF COPIES MEDIUM/FORMAT SUBMIT TO

Strategy Document & White Papers

Contractor shall provide a strategy document for consideration by the OASD (S) and JS J4 for effective digital transformation of the JLEnt. The contractor shall publish “White Papers” as determined in consultation with

CJSL.

TBD after award

TBD after award TBD after award TBD after award

SECTION D

The contractor shall ensure that all data and correspondence submitted shall reference: (1) the WHS/AD Contract Number, (2) the Contractor Name, (3) the Government end user directorate or section, and (4) the COR Name.

SECTION E

The terms of Inspection and Acceptance for this Contract will be FAR 52.212-4 for fixed-price CLINs and FAR 52.212-4 Alt I for Labor Hour/Time-and-Materials CLINs.

SECTION F

The term of this contract shall be a six month base period and one, six month option period.

The place of performance will be determined after award in coordination with the program office representative.

SECTION G

(a) Contracting Officer WHS/AD Contracting Officer 4800 Mark Center Drive Alexandria, VA 22311

(b) COR

TBD

A Contracting Officer Representative (COR) shall be identified and duly appointed after award.

Travel

Performance under the Contract may require travel outside of the National Capital Region (NCR). Travel to other government facilities or other contractor facilities may be required and will be specified in the individual order.

All travel to and from the primary duty station, or within 50 miles of the NCR is included in the price of the order. The Government may reimburse the contractor for all other travel outside the 50 mile limitation that was authorized in advance by the Contracting Officer, for reasonable travel related expenses. The Government is not liable and shall not reimburse any expenses not pre-approved in writing by the CO/COR.

All reimbursable travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved in writing by the CO or COR (subject to local policy & procedures). Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs (subject to local policy & procedures; may reference FAR. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs (subject to local policy & procedures;

may reference FAR).

SECTION H

H-1 Security Requirements

All tasks must be conducted in full compliance with DoD security regulations, and in accordance with DD Form 254.

H-2 Privacy Act

Contractor personnel may have access to information subject to the Privacy Act in the performance of the Contract. All assigned employees shall comply with all the requirements of the Privacy Act. The contractor is responsible for providing all its personnel working on this contract Privacy Act training. Certificates of training shall be sent to the Contracting Officer Representative (COR) upon completion of training.

H-3 Organizational Conflict of Interest-Disclosure

General

(a) Purpose. This clause applies to the Contractor and its affiliates, consultants and subcontractors of any tier (collectively referred to as "Contractor"). This clause must be included in all subcontracts and other agreements executed by the prime contractor in connection with submitting the prime contractor's quote or performing the work. Attention also is directed to FAR Subpart 9.5 and the provisions which follow.

(b) Scope-Actual or Potential Conflicts of Interest. This clause is intended to ensure that the Contractor (1) does not obtain or appear to obtain an unfair competitive advantage over other parties by virtue of actual or potential unauthorized use or disclosure of proprietary or procurement-related information, (2) does not obtain or appear to obtain an unfair competitive advantage over other parties by virtue of any relationship (social, familial, financial, etc.) between the Contractor or Contractor's employees and any Government employee, Government contractor or Government contractor employee involved in the procurement process or the administration of the contract whether or not specifically identified in this solicitation, (3) is not biased or potentially biased or its ability to render impartial advice to the Government impaired or potentially impaired due to Contractor's current or planned interests (financial, contractual, organizational or otherwise) that relate to the services performed or products to be delivered under this solicitation, or (4) any other potential conflict of interest identified or within the scope of FAR 9.5. Parts (1), (2) and (3) above are examples of potential conflicts of interest governed by this clause.

Pre Award

(a) Contractor Representation. The Contractor represents by submission of its offer that, to the best of its knowledge and belief, Contractor has no actual or potential conflict of interest or, pursuant to paragraph (b) of the General section, has disclosed to the Contracting Officer in writing all relevant information regarding any actual or potential conflict of interest.

(b) Government Contractor Participation in Solicitation/Statement of Work, Award or Administration. The following Government contractors participated in the preparation of the Statement of Work/Solicitation or are expected to assist in the award and administration of the contract:

1. N/A

Preaward Remedies. The presence of an actual or potential conflict of interest that, in the Contracting Officer's discretion, cannot be avoided, mitigated or neutralized, may preclude the Contractor from competing for the award.

Post Award

(a) Contractor Disclosure of Actual or Potential Conflicts of Interest after Award. If, after award, an actual or potential conflict of interest is identified by the Government or discovered by the Contractor, the Contractor shall immediately make a full disclosure in writing to the Contracting Officer. The Contractor further recognizes that during the term of this contract, conditions may change which may give rise to a newly recognized actual or potential conflict of interest. In the event that the Government identifies or the Contractor discovers an actual or potential conflict of interest after award, the Contractor shall, at a minimum, immediately provide the following information:

(1) a description of the actual or potential conflict of interest and identify the parties involved; (2) a description of the work affected by the actual or potential conflict of interest; and

(3) a mitigation plan as described in section (b) of this section.

(b) Mitigation Plan. To the extent that the Contractor or the Government has at any time after award identified an actual or potential conflict of interest, the Contractor shall propose a mitigation plan which concisely describes all relevant facts concerning any potential conflict of interest including any past, present, or currently planned interest (financial, contractual, organizational, or otherwise) relating to the services performed or product to be delivered under this solicitation. The mitigation plan shall describe the actions or planned actions the Contractor has taken or proposes to take, to avoid, mitigate, or neutralize the conflict of interest. If accepted by the Contracting Officer, the mitigation plan will become part of the contract.

(c) Final Authority. The Contracting Officer is the final authority in determining whether a conflict of interest exists and whether the conflict of interest has been adequately mitigated, neutralized or avoided.

(d) Post Award Remedies. If the conflict is discovered after award and cannot, in the Contracting Officer's discretion, be neutralized, mitigated or avoided, may result in termination of the contract. If the conflict of interest results from conflicting financial or other interests involving Contractor personnel performing under this agreement, the Contracting Officer may require the Contractor to remove such personnel from performance of work under the contract as a means to avoid, neutralize or mitigate the conflict of interest. If the Contractor was or, with reasonable diligence, should have been aware of a potential conflict of interest before award, or discovers or with reasonable diligence should have discovered an actual or potential conflict after award and does not disclose or misrepresents relevant information to the Contracting Officer, it will be deemed a material breach of the agreement/solicitation. In that event, the Government may elect to terminate the contract for default. Nothing herein shall prevent the Government from electing any other appropriate remedies afforded by other provisions of this agreement, or statute or regulation.

SECTION J

Pricing Template

CLIN Description Qty Unit Period of Peformance Price 0001 Contractor shall provide a subject matter expert related to organizational change management, leadership, and developing a strategy for successful digital transformation IAW the PWS.

An estimated 172 hours of time commitment is estimated for this effort over the period of performance.

1 Lot @09/27/2018-03/26/2019 To be filled in by offeror. Price should reflect fully burdened rate

1001 Option Contractor shall provide a subject matter expert related to organizational change management, leadership, and developing a strategy for successful digital transformation IAW the PWS.

An estimated 172 hours of time commitment is estimated for this effort over the period of

1 Lot @03/27/209-09/26/2019 To be filled in by offeror. Price should reflect fully burdened rate

PERFORMANCE REQUIREMENTS SUMMARY

REQUIREMENT

PERFORMANCE

OBJECTIVE PERFORMANCE STANDARD

MONITORING METHOD INCENTIVES

Strategy Document & White Papers

Timeliness/Accuracy 100% Compliance

Government Receipt Non-cancellation of a contract/exercise of option

QUALITY ASSURANCE SURVEILLANCE PLAN

1. PURPOSE.

This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:

• What will be monitored.

• How monitoring will take place.

• Who will conduct the monitoring.

• How monitoring efforts and results will be documented.

This QASP does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance. In addition, the QASP should recognize that unforeseen and uncontrollable situations may occur.

This QASP is a “living document” and the Government may review and revise it on a regular basis. However, the Government shall coordinate changes with the contractor. Updates shall ensure that the QASP remains a valid, useful, and enforceable document. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.

The following FAR clauses may apply depending on contract type:

52.246-4 Inspection of Services – Fixed-Price,

2. GOVERNMENT ROLES AND RESPONSIBILITIES.

The following personnel shall oversee and coordinate surveillance activities.

a. Contracting Officer (KO) - The KO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The KO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The KO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

Assigned KO: TBD after award Organization or Agency: Washington Headquarters Services/Acquisition Directorate Telephone: TBD after award Email: TBD after award

b. Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The COR shall keep a quality assurance file. At the conclusion of the contract or when requested by the KO, the COR shall provide documentation to the KO. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. The contractor shall refer any changes they deem may affect contract price, terms, or conditions to the KO for action.

Assigned COR: TBD after award Telephone: TBD after award Email: TBD after award

3. CONTRACTOR REPRESENTATIVES:

The following employees of the contractor serve as the contractor’s Program Manager and Task Manager for this contract. TBD after award.

a. Program Manager - TBD after award Telephone: TBD after award Email: TBD after award

4. PERFORMANCE STANDARDS.

Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards.

The Performance Requirements Summary in the PWS includes performance standards. The Government shall use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

5. INCENTIVES.

Incentives shall be based on exceeding, meeting, or not meeting performance standards.

6. METHODS OF QA SURVEILLANCE.

Various methods exist to monitor performance. The COR shall use the surveillance methods listed below in the administration of this QASP.

Regardless of the surveillance method, the COR shall always contact the contractor representative when a defect is identified and inform the manager of the specifics of the problem. The COR shall be responsible for monitoring the contractor’s performance in meeting a specific performance standards.

a. 100% INSPECTION. The COR will evaluates all outputs.

Surveillance results may be used as the basis for actions (to include payment deductions) against the contractor.

8. RATINGS.

Metrics and methods are designed to determine if performance exceeds, meets, or does not meet a given standard and acceptable quality level. A rating scale shall be used to determine a positive, neutral, or negative outcome. The following ratings shall be used:

EXCEPTIONAL: Performance significantly exceeds contract requirements to the Government’s benefit.

SATISFACTORY: Performance meets contractual requirements.

UNSATISFACTORY: Performance does not meet contractual requirements.

9. DOCUMENTING PERFORMANCE.

a. ACCEPTABLE PERFORMANCE.

The Government shall document positive performance. A report template is attached. Any report may become a part of the supporting documentation for fixed fee payments, award fee payments, or other actions.

b. UNACCEPTABLE PERFORMANCE.

When unacceptable performance occurs, the COR shall inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the COR shall document the discussion and place it in the COR file.

When the COR determines formal written communication is required, the COR shall prepare a Contract Discrepancy Report (CDR), and present it to the contractor's task manager or on-site representative. A CDR template is attached to this QASP.

The contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the contractor has to present this corrective action plan to the COR. The Government shall review the contractor's corrective action plan to determine acceptability.

Any CDRs may become a part of the supporting documentation for contract payment deductions, fixed fee deductions, award fee nonpayment, or other actions deemed necessary by the KO.

10. FREQUENCY OF MEASUREMENT.

a. Frequency of Measurement.

During contract/order performance, the COR shall assess each deliverable as specified in the Performance Standards Summary, and shall analyze whether the negotiated frequency of measurement is appropriate for the work being performed.

b. Frequency of Performance Assessment Meetings.

The COR shall meet with the contractor on an as needed basis to assess performance and shall provide a written assessment when necessary.

PERFORMANCE REPORT

1. CONTRACT NUMBER: TBD after award

2. Prepared by: (Name of COR) TBD after award

3. Date and time of observation:

4. Observation:

Prepared by:

Signature – Contracting Officer’s Representative Date

CONTRACT DISCREPANCY REPORT (CDR)

1. Contract Number: <insert number>

2. TO: (Contractor Task Manager or on-site representative) <insert name>

3. FROM: (Name of COR) <insert name>

4. Date and time observed discrepancy:

5. DISCREPANCY OR PROBLEM:

<Describe in detail. Identify any attachments.>

5. Corrective action plan:

A written corrective action plan < is / is not > required.

< If a written corrective action plan is required include the following. > The written Corrective Action Plan will be provided to the undersigned not later than < # days after receipt of this

CDR. >

Prepared by: <Enter COR’s name>

Signature – Contracting Officer’s Representative Date

Received by:

Signature – Contracting Officer Date

SECTION L

Section L - INSTRUCTIONS TO OFFERORS

Offers shall be clear, concise, and include sufficient detail for an effective evaluation, and for substantiating the validity of stated claims. Offers shall not simply rephrase or restate the Government’s requirements, but rather shall provide a convincing rationale to address how the offeror intends to meet the requirements. Offerors shall assume that the Government has no prior knowledge of their experience or best practices, and that technical and past performance evaluations will be based only on the information presented in the offeror’s proposal.

A. To assure timely and equitable evaluation of proposals, offerors must follow the instructions contained herein.

Offerors are required to meet all solicitation requirements, including terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors. Failure to meet a requirement may result in an offer being ineligible for award. Offerors must clearly identify any exception to the solicitation terms and conditions and provide complete accompanying rationale. The response shall consist of three

(3) separate parts; Part I - Price Proposal, Part II - Technical Proposal, and Part III - Past Performance Information.

B. Proposals shall be submitted via email to Tara Murphy at tara.k.murphy.civ@mail.mil no later than 6:00AM ET 17 September 2018 and include “RFQ# HQ0034-18-Q-0057” in the subject line of the email. There is a 10 MB limit for all electronic submissions via e-mail. The 10 MB size limitation applies to a single e-mail. Offerors may submit multiple e-mails but all e-mails from an Offeror must be received before the closing time for quotes.

W hen sending electronic files, the Offeror shall account for potential delays in file transfer. Offerors are encouraged to submit their responses early to avoid potential file transfer delays due to high demand or problems encountered in the course of the submission. All submissions shall be received in their entirety before the due date and time in order to be considered. E-mail transmission to a government address is not instantaneous and delays in transmission often occur. The Government takes no responsibility for any delays in the transmission of an e-mail submission. All documents in proposals shall be submitted in MS Word or PDF format. Each of the following three parts shall be submitted as separate documents:

1. PART I – PRICE PROPOSAL -

(a) Complete the Pricing Template in Section J.

(b) Complete the necessary fill-ins and certifications pertaining to the Offeror’s business in the provisions and clauses found at the end of the soliciation and return these with the Price Proposal. Skip the WAWF clause.

2. PART II – TECHNICAL PROPOSAL - Limited to no more than 10 pages.

Offerors shall demonstrate how they intend to successfully manage the requirements in the PWS. The proposal shall demonstrate how the offeror intends to provide for the tasks outlined in Part 5 Specific Tasks.

3. PART III – PAST PERFORMANCE INFORMATION - Limited to no more than 5 pages.

Offerors shall detail its past experience and detail up to five (5) projects of similar size, scope and magnitude to the work detailed in the applicable PWS. Offerors shall provide contact information (name, email and telephone) of relevant points of contact for verification. These individuals may be contacted.

Interested Offerors may submit questions in writing only to Tara Murphy at tara.k.murphy.civ@mail.mil no later than 11:00AM ET 12 September 2018 and include “RFQ# HQ0034-18-Q-0057” in the subject line of the email.

Questions received after this date may not be addressed.

mailto:tara.k.murphy.civ@mail.mil mailto:tara.k.murphy.civ@mail.mil

SECTION M

SECTION M - BASIS FOR CONTRACT AWARD:

By submission of its offer, the offeror accedes to all solicitation requirements, including terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors.

Failure to meet a requirement may result in an offer being determined technically unacceptable. Offerors must clearly identify any exception to the solicitation terms and conditions and provide complete accompanying rationale.

Award will be made to that offeror whose combination of technical and price proposals represents the best value to the Government and is most advantageous. The evaluation process shall proceed as follows:

A. Technical Acceptability. The government technical evaluation team shall evaluate the technical proposals and rate them according to the following technical evaluation ratings:

Outstanding Proposal indicates an exceptional approach and understanding of the requirements and contains multiple strengths.

Good Proposal indicates a thorough approach and understanding of the requirements and contains at least one strength.

Acceptable Proposal indicates an adequate approach and understanding of the requirements.

Marginal Proposal does not demonstrate an adequate approach and understanding of the requirements.

Unacceptable Proposal does not meet requirements of the solicitation, and thus, contains one or more deficiencies and is unawardable.

B. Price Evaluation. Price quotes will be evaluated independent of technical evaluations. The offeror’s evaluated price will be evaluated to determine if it is fair and reasonable.

C. Past Performance. Past performance information shall be evaluated independent of technical and price evaluations and rated according to the following technical evaluation ratings:

Substantial Confidence

Based on the offeror’s performance record, the Government has a high expectation that the offeror will successfully perform the required effort.

Satisfactory Confidence

Based on the offeror’s performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort.

Neutral Confidence No recent/relevant performance record is available or the offeror’s performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned.

The offeror may not be evaluated favorably or unfavorably on the factor of past

CLAUSES INCORPORATED BY REFERENCE

52.202-1 Definitions NOV 2013 52.203-3 Gratuities APR 1984 52.203-5 Covenant Against Contingent Fees MAY 2014 52.203-6 Restrictions On Subcontractor Sales To The Government SEP 2006 52.203-7 Anti-Kickback Procedures MAY 2014 52.203-8 Cancellation, Rescission, and Recovery of Funds for Illegal or

Improper Activity

MAY 2014

52.203-10 Price Or Fee Adjustment For Illegal Or Improper Activity MAY 2014 52.203-11 Certification And Disclosure Regarding Payments To

Influence Certain Federal Transactions

SEP 2007

52.203-12 Limitation On Payments To Influence Certain Federal Transactions

OCT 2010

52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber Content Paper

MAY 2011

52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards

OCT 2016

52.209-2 Prohibition on Contracting with Inverted Domestic Corporations--Representation

NOV 2015

52.209-6 Protecting the Government's Interest When Subcontracting With Contractors Debarred, Suspended, or Proposed for Debarment

OCT 2015

52.209-7 Information Regarding Responsibility Matters JUL 2013 52.209-9 Updates of Publicly Available Information Regarding

Responsibility Matters

JUL 2013

52.215-1 Instructions to Offerors--Competitive Acquisition JAN 2017 52.215-2 Audit and Records--Negotiation OCT 2010 52.215-11 Price Reduction for Defective Certified Cost or Pricing Data--

Modifications

AUG 2011

52.215-14 Integrity of Unit Prices OCT 2010 52.215-21 Requirements for Certified Cost or Pricing Data and Data

Other Than Certified Cost or Pricing Data -- Modifications

OCT 2010

52.215-22 Limitations on Pass-Through Charges--Identification of Subcontract Effort

OCT 2009

52.219-8 Utilization of Small Business Concerns NOV 2016 52.219-16 Liquidated Damages-Subcontracting Plan JAN 1999 52.222-3 Convict Labor JUN 2003 52.222-21 Prohibition Of Segregated Facilities APR 2015 52.222-26 Equal Opportunity SEP 2016 52.222-37 Employment Reports on Veterans FEB 2016 52.222-38 Compliance With Veterans' Employment Reporting

Requirements

FEB 2016

52.222-40 Notification of Employee Rights Under the National Labor Relations Act

DEC 2010

52.222-41 Service Contract Labor Standards MAY 2014 52.222-50 Combating Trafficking in Persons MAR 2015 52.223-6 Drug-Free Workplace MAY 2001 52.223-16 Alt I Acquisition of EPEAT - Registered Personal Computer

Products - Alternate I

JUN 2014

52.223-18 Encouraging Contractor Policies To Ban Text Messaging While Driving

AUG 2011

52.225-13 Restrictions on Certain Foreign Purchases JUN 2008 52.225-18 Place of Manufacture MAR 2015 52.227-1 Authorization and Consent DEC 2007

52.227-2 Notice And Assistance Regarding Patent And Copyright Infringement

DEC 2007

52.229-3 Federal, State And Local Taxes FEB 2013 52.232-9 Limitation On Withholding Of Payments APR 1984 52.232-23 Alt I Assignment of Claims (May 2014) - Alternate I APR 1984 52.232-25 Prompt Payment JAN 2017 52.232-28 Invitation to Propose Performance-Based Payments MAR 2000 52.233-1 Disputes MAY 2014 52.233-3 Protest After Award AUG 1996 52.242-13 Bankruptcy JUL 1995 52.244-5 Competition In Subcontracting DEC 1996 52.244-6 Subcontracts for Commercial Items JUL 2018 52.247-34 F.O.B. Destination NOV 1991 52.249-1 Termination For Convenience Of The Government (Fixed

Price) (Short Form)

APR 1984

52.249-2 Termination For Convenience Of The Government (Fixed- Price)

APR 2012

52.253-1 Computer Generated Forms JAN 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7001 Prohibition On Persons Convicted of Fraud or Other Defense- Contract-Related Felonies

DEC 2008

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.204-7003 Control Of Government Personnel Work Product APR 1992 252.205-7000 Provision Of Information To Cooperative Agreement Holders DEC 1991 252.209-7004 Subcontracting With Firms That Are Owned or Controlled By

The Government of a Country that is a State Sponsor of Terrorism

OCT 2015

252.225-7002 Qualifying Country Sources As Subcontractors DEC 2017 252.225-7012 Preference For Certain Domestic Commodities DEC 2017 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

JUN 2012

252.233-7001 Choice of Law (Overseas) JUN 1997 252.239-7001 Information Assurance Contractor Training and Certification JAN 2008 252.243-7001 Pricing Of Contract Modifications DEC 1991 252.244-7000 Subcontracts for Commercial Items JUN 2013 252.247-7023 Transportation of Supplies by Sea APR 2014

CLAUSES INCORPORATED BY FULL TEXT

52.203-18 PROHIBITION ON CONTRACTING WITH ENTITIES THAT REQUIRE CERTAIN INTERNAL

CONFIDENTIALITY AGREEMENTS OR STATEMENTS--REPRESENTATION (JAN 2017)

(a) Definition. As used in this provision-- Internal confidentiality agreement or statement, subcontract, and subcontractor, are defined in the clause at 52.203- 19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements.

(b) In accordance with section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions), Government agencies are not permitted to use funds appropriated (or otherwise made available) for contracts with an entity that requires employees or subcontractors of such entity seeking to report waste, fraud, or abuse to sign internal confidentiality agreements or statements prohibiting or otherwise restricting such employees or subcontractors from lawfully reporting such waste, fraud, or abuse to a designated investigative or law enforcement representative of a Federal department or agency authorized to receive such information.

(c) The prohibition in paragraph (b) of this provision does not contravene requirements applicable to Standard Form 312, (Classified Information Nondisclosure Agreement), Form 4414 (Sensitive Compartmented Information Nondisclosure Agreement), or any other form issued by a Federal department or agency governing the nondisclosure of classified information.

(d) Representation.