Attachment_4 _Contractor_Performance_Questionnaire.docx
DOCX document 36 KB Posted
- Solicitation number
- HE1280-13-B-0009
- Issued by
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Department of Defense Education Activity
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Contractor Performance Questionnaire
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Solicitation No: HE1280-13-B-0009
ATTACHMENT 4
Contractor Performance Questionnaire DEPARTMENT of DEFENSE DEPENDENTS SCHOOLS (DoDDS) EUROPE Landstuhl Community, Kaiserslautern District Daily Commute Student Transportation Services
Instructions to Offerors: Offerors shall complete Blocks 1 through 4 below and send this Questionnaire to the corresponding references for each contract and subcontract identified in the references listing submitted with their Contractor Responsibility Package. It is strongly recommended that offerors coordinate closely with references receiving this form, both private industry and government alike, to ensure correct and sufficient completion and submission prior to the due date. Specific instructions for submission of the completed evaluation form are provided on Page 2.
Block 1
Name of Reference (Business Name or Contracting Activity):
Block 2
Contract Period of Performance:
Block 3
Total Contract Value (including options):
Block 4
Description of Services or Supplies:
Instructions to Recipient References: References should complete Blocks 5 through 7 below and return the completed form to nate.dowdle@eu.dodea.edu. It is imperative that persons completing this form provide clear, concise and sufficient written narrative to adequately support the ratings they have assigned; and to submit the completed form prior to the due date. If more space is needed to complete a written narrative, please attach additional pages as necessary.
Past Performance Rating Standards (Adjectival)
| RATING |
| DEFINITION |
| Satisfactory or Better |
| The company has demonstrated a satisfactory or better record of performance and has provided or continues to provide services with a satisfactory or better standard of quality. |
| Unacceptable |
| The company has demonstrated an unacceptable record of performance and has provided or continues to provide services with an unacceptable standard of quality. |
Block 5
Quality of Service/Timeliness
How well did the company perform the service?
Rating (circle one):
Satisfactory or Better
Unsatisfactory
Written Narrative to Support Rating:
Block 6
Business Relations/Management Responsiveness
How well was the service managed by the company’s staff?
Rating (circle one):
Written Narrative to Support Rating:
Block 7
Customer Satisfaction/Issues/Other comments
Overall, were you satisfied with the company? Did you have any issues or other comments regarding this company?
Rating (circle one):
Written Narrative to Support Rating:
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