Statement_of_Objectives.pdf

STATEMENT OF OBJECTIVES

DoDEA GUAM DISTRICT CELL PHONE SERVICES

I. Purpose: Department of Defense Education Activity (DoDEA) Guam District intends to award a Requirements contract to provide cellular services for 25 users.

II. Scope: Contractor shall provide devices and services to support 25 users. Seven devices shall provide voice, data, and text capabilities. Eighteen devices shall provide voice and text capabilities.

III. Period and Place of Performance: Twelve-month base period with three (3), twelve-month options (15 September 2015 to 14 September 2019). Devices and services are required in Guam.

IV. Background: Cell phones services will contribute to the overall effectiveness of business communication and increase the safety of staff while away from their offices. The use of cellular phones enables personnel to engage in extended communications to support mission-related activities beyond the standard work day/work place.

V. Performance Objectives: The objective is to obtain the most advantageous method in terms of price and other factors considered for effective cellular services.

Group A and B devices are utilized by school administrators throughout the calendar year.

Group C and D devices are utilized by educators only while school is in session.

DoDEA's instructional program begins at the end of August and concludes mid-June.

Group C devices require voice and text capabilities with roaming. These devices are used sparingly by Guam High School educators when traveling outside the local area for academic and athletic events in Japan, Korea and the Mainland. The Government estimates the total number of minutes for all four devices to be approximately 1,000 minutes annually.

GROUP A GROUP B

Devices: Seven (7) Smartphones Devices: Eight (8) Cellular Phones Plan: Postpaid Plan: Postpaid Capabilities: Voice/Data/Text Capabilities: Voice/Text Roaming: Yes Roaming: No Term: Twelve (12) months per year Term: Twelve (12) months per year

GROUP C GROUP D

Devices: Four (4) Cellular Phones Devices: Six (6) Cellular Phones Plan: Prepaid or Postpaid Plan: Prepaid or Postpaid Capabilities: Voice/Text Capabilities: Voice/Text

Roaming: Yes Roaming: No Term: Ten (10) months per year Term: Ten (10) months per year

VI. Management Objectives:

1. Additional Device Activation. Activate devices within 48 hours of being notified by the Contracting Officer. All contract provisions will apply.

2. Individual Device Service Termination. Terminate services for any devices within 48 hours of being notified by the Contracting Officer. Termination of services and devices can be for any reason, including loss, theft, or convenience of the Government.

3. Emergency Services. Contractor shall provide a standby contact to handle emergency services outside the normal hours of operation.

4. Key Personnel. Account Manager dedicated to this contract to be the overall manager and central point of contact. Within five days of contract award, contractor shall provide the name and contact information of the Account Manager(s).

5. Monthly Billing Statements. Recurring monthly billing statements for all devices under this contract shall display a summary of charges and price breakdown of all voice, data, and text minutes used per device.

6. Training. Provide one (1) initial training session to users on the proper operation of each unit within 10 business days after contract award at the Guam DSO office. Additional training and assistance shall be received via remote access or at the nearest vendor locations.

7. Defective Units. Contractor shall replace any units that are broken or not functioning properly due to manufacturing/service defect within 24 hours of notification. Contractor will not be responsible for replacing/repairing phone(s) broken due to Government negligence.

VII. Operating Constraints:

1. DISA Approved Products List. Smartphone device(s) must be on the Defense Information Systems Agency (DISA) Unified Capabilities (UC) Approved Products List. The UC Approved Products List is the single consolidated list of products that have completed Interoperability and Information Assurance certification. See https://aplits.disa.mil/ processAPList.action for additional information.*

*At this time, DoDEA does not support Android’s operating system for Smartphones. Only iOS and Blackberry operating systems have been tested and proven to work on DoDEA’s network.

2. Local Number Portability. Bring existing phone number for each device from current contract under this contract. All phone numbers will be provided at notice of contract award.