Past_Perf_Survey.doc
DOC document 29 KB Posted
- Attached to
- DRY ICE SERVICE Federal contract opportunity
- Solicitation number
- HDEC05-15-T-0001
- Issued by
- Defense Commissary Agency
About this file
Attachment 1 Past Performance Survey
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| HDEC05-15-T-0001-_Dry_Ice_-_Charleston_AFB_Commissary.doc | DOC document |
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Text version
DEFENSE COMMISSARY AGENCY
Past Performance Survey
DRY ICE SERVICE
CHARLESTON AFB COMMISSARY
Attachment 1
SURVEY MUST BE RETURNED BY DECEMBER 22, 2014 TO
Sandra Scott @ Sandra.scott@deca.mil or FAX: (804) 734-8599 Date: ________________________________ Company's Name being surveyed: _________________________________________________
Your company name:____________________________________________________________
Your Name:________________________________ Phone No.___________________________
Type of services you received from surveyed company__________________________________
Please circle a number from 1 to 5 that reflects the company’s service.
Written comments or additional details would be appreciated.
1. How would you rate the company's timeliness to perform service? (Do they seem efficient; Do they perform service at the time and/or days requested by your company)?
1 (Very Poor) 2 (Poor) 3 (Average) 4 (Good) 5 (Excellent) Comments:
2. How frequently does the company not show up at all for delivery of dry ice /services?
1 (Always) 2 (Often) 3 (Sometimes)
4 (Rarely) 5 (Never)
Comments:
3. If a scheduled delivery was missed, did they notify you in advance and/or reschedule?
1 (Never) 2 (Rarely) 3 (Sometimes)
4 (Often) 5 (Always)
Comments:
4. Was the ice solid when delivered? Were the pieces usable?
1 (Never) 2 (Rarely) 3 (Sometimes)
4 (Often) 5 (Always)
Comments:
5. How would you rate the company’s invoicing/billing system? (Are delivery tickets easy to understand? Are invoices complete and accurate? Do you have to contact the company for corrections?)
1 (Very Poor) 2 (Poor) 3 (Average) 4 (Good) 5 (Excellent) Comments:
6. Overall, how would you rate your experience with this company?
Poor
Below
Average Above
Excellent
Average
Average
7. Would you hire them again for similar work?
Definitely Doubtful Maybe
Probably Definitely
Not
Yes
Yes
Thank you very much for helping us by filling out this survey!
Questions?
Sandra Scott, Defense Commissary Agency, Fort Lee, VA
(804) 734-8000, ext. 48599, Fax (804) 734-8669
File details come from the government source that posted it. Updated .