Attachment_1.doc

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Attached to
Lot Cleaning and Sweeping Federal contract opportunity
Solicitation number
HDEC05-14-T-0012
Issued by
Defense Commissary Agency

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HDEC05-14-T-0012_MCCLELLAN_LOT_CLEANING.pdf PDF

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DEFENSE COMMISSARY AGENCY

Past Performance Survey Parking Lot Cleaning & Sweeping

MCCLELLAN COMMISSARY

HDEC05-14-T-0012

Attachment 1

SUREVEY MUST BE RETURNED BY: January 30, 2014 Return to Sandra Scott via email: Sandra.scott@deca.mil

Date: ________________________________

Company's Name being surveyed: _________________________________________________

Your company name:____________________________________________________________

Your Name:________________________________ Phone No.___________________________

Type of services you received from surveyed company__________________________________

Please circle a number from 1 to 5 that reflects the company’s service.

Written comments or additional details would be appreciated.

1. How would you rate the company's timeliness to perform service? (Do they seem efficient; Do they perform service at the time and/or days requested by your company)?

1 (Very Poor) 2 (Poor) 3 (Average) 4 (Good) 5 (Excellent) Comments:

2. How frequently does the company not show up at all for lot cleaning/services?

1 (Always) 2 (Often) 3 (Sometimes)

4 (Rarely) 5 (Never)

Comments:

3. If a scheduled cleaning was missed, did they notify you in advance and/or reschedule?

1 (Never) 2 (Rarely) 3 (Sometimes)

4 (Often) 5 (Always)

Comments:

4. Does contractor perform quality service, employees efficient, documentation left, etc?

3 (Sometimes)

4 (Often) 5 (Always)

Comments:

5. When completed, are all areas clean and free of debris? Do they perform cleanings without disrupting store/business operations?

3 (Sometimes)

4 (Often) 5 (Always)

Comments:

6. How would you rate the company’s invoicing/billing system? (Are delivery tickets easy to understand? Are invoices complete and accurate? Do you have to contact the company for corrections?)

1 (Very Poor) 2 (Poor) 3 (Average) 4 (Good) 5 (Excellent) Comments:

7. Overall, how would you rate your experience with this company?

Poor

Below

Average Above

Excellent

Average

Average

8. Would you hire them again for similar work?

Definitely Doubtful Maybe

Probably Definitely

Not

Yes

Yes

Thank you very much for helping us by filling out this survey!

Questions?

Sandra Scott, Defense Commissary Agency, Fort Lee, VA

(804) 734-8000x48599, Fax (804) 734-8009 pause, pause 78599

SOURCE SELECTION INFORMATION - SEE FAR 3.104

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