Attachment_2_-_SOW.docx

STATEMENT OF WORK (SOW)

as of February 17, 2015

Task Order Number:

1. Contracting Officer Representative (COR) Primary and Alternate COR information will be provided at time of contract award.

a. Primary COR.

Organization:

Department of Defense Activity Address Code (DODAAC):

Address:

Phone Number:

Fax Number:

E-Mail Address:

b. Alternate COR.

Organization:

DODAAC

Address:

Phone Number:

Fax Number:

E-Mail Address:

2. Contract Title Security Guard and Administrative Services for the Defense Information Systems Agency (DISA) Headquarters Complex (DHC) located at Fort George G. Meade, Maryland.

3. Background This is a follow on requirement for security guard and administrative services. The initial contract for security guard and administrative services, for the newly constructed DISA headquarters, was awarded prior to the total completion of the project. The headquarters facility was beneficially occupied and completed in phases over an 18-month period. The current contractor is completing their fifth and final year of performance, ending in July 31, 2015. The contract was awarded as a firm-fixed-price contract.

3.1 The DISA Manpower, Personnel, & Security Division (MPS6) is responsible for DISA’s security programs. For the DISA Headquarters, this includes but is not limited to multi-hazard preparedness and response, physical security, access control including visitor processing and badging, and response to intrusion alarms and emergencies.

4. Objectives This effort is envisioned to provide properly cleared and trained personnel; reliable physical protection and administrative security services; and management expertise to ensure a smooth, efficient operation for the following Task Areas.

Task Area 7 - Physical Security Specialist Visit Approval Center (VAC) Task Area 8 - Quality Control Plan (QCP)

4.1 Services Standards and Qualifications.

4.1.1 The contractor shall provide a proper skill mix, experience, and required number of qualified personnel able to meet the minimum requirements on this contract. This would also include a suitable pool of on-call security officers to fill positions when needed.

4.1.2 The contractor shall establish a program management process that provides accurate and timely scheduling and performance information throughout the life of this contract.

4.1.3 The contractor shall establish a Training Plan and QCP that adequately address metrics associated with (at a minimum) quality and effectiveness of the security services. See the Performance Requirements Summary, in section 6 of the SOW, for additional guidance.

4.1.4 The contractor shall provide individuals in key management and supervisory positions (Onsite Security Manager/Site Project Manager and Captain of the Guard) with direct experience with security services supporting other Department of Defense (DoD) and/or Federal Agencies in both size and scope to this effort, with the authority to direct, execute, control, and manage the performance of all work required under this contract.

4.1.5 The contractor shall establish a Staffing Plan that addresses each required position or location. This would include but is not limited to roll calls, pre-shift briefings, specific post instructions and replacement times. See Enclosure 1 for further guidance.

4.1.6 The contractor shall establish a Staffing Plan that (at a minimum) addresses the qualifications of each required occupation. This staffing plan must include generic resumes of supervisory positions.

4.1.7 The contractor shall ensure quality of services by adhering to best business practices and for maintaining mission critical security services.

4.1.8 The contractor shall establish and provide an organizational chart for this project that (at a minimum) meets the requirements of the SOW.

4.1.9 Contractor employees shall be performing duties in highly visible locations. Therefore all contract personnel shall project a professional image at all times. All contract security personnel are required to adhere to the following appearance requirements for the various types of security personnel: security officers, uniformed managers, and personnel assigned to the SOC shall be attired in traditional "hard look", industry standard security guard uniforms: plastic name plate with last name; and plain toed (black) footwear. Footwear shall be standard uniform style boots or low quarters, brush shined to a low luster. A Government furnished Common Access Card (CAC) and a DISA identification (ID) badge shall be issued to and signed for by the individual and shall be turned into the COR prior to departing the contract.

4.1.10 On-duty security officers must be properly equipped (flashlight, and Government issued radio if required), alert, and attentive to their assigned duties at all times. Security officers performing duties in the SOC shall answer calls and respond to alarms in accordance with (IAW) standard operating procedures (SOPs) and enter a summary of each action taken into a blotter and complete an incident report when necessary. All records and logs are the property of the Government and shall be made available to the Government upon request.

4.1.11 Written reports, inventories, plans, and SOPs will be considered adequate and complete when they are error free and considered by the Government to be ready for signature, publication, or use as required.

4.1.12 The Contractor shall provide documentation as evidence of proper licensing in the State of Maryland.

4.1.13 Other positions such as management or personnel performing non-guard like duties that are not assigned to security officer posts, such as the SSC and VAC, shall be attired in standard business attire unless otherwise required by the Government. The Government reserves the right to remove contractor personnel from a post when personnel are not in compliance. It shall be the contractor's responsibility to either correct the deficiency or replace the individual IAW the time frame specified in the contractor's Manning Plan.

4.1.14 Contractor personnel tasked to perform briefings or conduct training. Briefings and training conducted will be thorough, accurate, and in compliance with appropriate governing directives.

4.1.15 Any deviation from the prescribed attire, to include but not limited to shoes, jackets, shirts, pants, and equipment, must be approved in writing by the COR prior to personnel being assigned to a posted or position on the contract.

4.1.16 All contractor personnel shall be customer service oriented, courteous and work well with others. Contractor personnel shall not eat or drink while assigned to a post or within their work area and/or while assigned to any post. The DISA campus, at Ft. Meade, is operated as a Classified Open Storage Area, at the Secret level. Therefore, contractor personnel are prohibited from bringing any portable electronic devices into the building; except radios furnished by the Government. This includes but is not limited to cell phones, televisions, commercial radios, iPods, or any other electronic device/system. Contractor personnel shall be precluded from using televisions, commercial radios, cell phones, or any other electronic device/system for entertainment or personal use, except that equipment issued for the performance of assigned duties. Any contract employee discovered in the DHC with a portable electronic device for entertainment or personal use not previous approved by the COR shall be requested to be removed from the contract. Contractor personnel shall not read, write, study non-duty related materials or conduct personal business while on-duty. The contractor shall not use Government phones or Government computers for personal use, or allow friends or family to access a DISA facility unless on official Government business.

4.1.17 Contractor employees shall have successfully completed high school or equivalency and have a demonstrated ability to; read, speak, write, understand, and apply printed rules, detailed orders, instructions, and training materials in English. Meet, greet and interact professionally with employees, VIPs, and the general public. Maintain poise and self-control under stress. Construct and write clear, concise, accurate, and detailed reports in English. The contractor shall have the ability to operate any Windows platform operating system used within DISA.

4.1.18 Onsite Security Manager/Site PM. The onsite PM shall be responsible for managing and controlling all contract performance and is responsible for all personnel assigned to the contract. The PM is responsible for all site operations and should have the complete authority to act on behalf of the contractor. PM duties shall not be assigned to onsite shift supervisors, SOC, SSC, or VAC personnel.

4.1.19 Captain of the Guard. The Captain of the Guard shall be responsible for the day to day supervision of the security officers and SOC. The Captain of the Guard shall serve as the acting Onsite Security Manager/Site PM in the PM’s absence.

4.1.20 Physical Security Specialist. (Key Personnel) The contractor shall provide a highly trained security specialist with a minimum of five years of experience with the DoD physical security program, Multi-Hazard Preparedness and Response (MHP&R) and site security operations. The contractor shall have demonstrated experience in applying policies and procedures IAW Executive Order 12958 Classified National Security Information, DoD 5200.01 - Information Security Program, and DoD 5200.08-R - Physical Security Program. The contractor shall have excellent written and oral communication skills, interpersonal skills and instructional abilities. The contractor shall have demonstrated experience in applying policies and procedures IAW DoD physical security and Antiterrorism regulations and instructions. The contractor shall be currently certified Antiterrorism (AT) Level II and shall have demonstrated experience in applying antiterrorism/force protection measures at federal office buildings or sites. The contractor shall also have experience in providing AT level I training, MHP&R training, foreign travel training, and entering data into databases. Knowledge of physical security requirements outlined in DoD Instructions and Intelligence Community Directives are also required. The Physical Security Specialist will also provide briefings, to include providing threat information classified at the SECRET level to the Site Security Manager, Captain of the Guard, security officers, other contractor personnel assigned to this contract, and DISA personnel. Data will be obtained in part via the Secret Internet Protocol Router Network and other sources classified at the SECRET level

4.1.21 SOC. All personnel assigned to staff the SOC at any time shall meet the basic qualifications and have demonstrated commensurate specialized experience in staffing/operating a SOC. SOC personnel shall be registered as appropriate by the State of Maryland as unarmed security guards and maintain the registration throughout their employment. Prior to being assigned to the SOC, all personnel must be trained and approved by the Government to operate the LENEL/Milestone electronic security system. Initial training will be provided by the Government at the start of the contract. All future training and certification requirements shall be the responsibility of the contractor and at the contractor’s expense.

4.1.22 SSC Qualifications. In addition to the general training and standards in the SOW, contractor employees assigned to the SSC must complete certification training on the CAC Issuance Workstation and the LENEL badging system. Certification will be provided by the Government. The Government will also provide training relating to the creation and issuance of DoD courier cards to authorized personnel. Future training in these areas shall be the responsibility of the contractor and at the contractor’s expense.

4.1.23 VAC Qualifications. In addition to the general training and standards in the SOW, contractor personnel assigned to the VAC are responsible for entering and processing visitor security information into the DISA Command Management Information System (CMIS). This process will require the contractor to review and analyze complex security data in the DoD Joint Personnel and Adjudication System (JPAS). The Government will provide initial training for these functions. Future training in these areas shall be the responsibility of the contractor and at the contractor’s expense.

4.1.24 Security guards assigned to the DHC’ two entry/exit security reception desks shall be certified by the Government for JPAS and the DoD Foreign Visit Systems Confirmation Module (FVSCM). The Government will provide initial training for JPAS. Future training for JPAS shall be the responsibility of the contractor and at the contractor’s expense. The Government will provide training for the DoD FVSCM. The contractor shall have demonstrated experience and be able to operate and provide written and oral status reports on specialized security equipment to include but not limited to X-ray machines, metal detectors, electronic security system components, handheld and fixed detectors. The Government will provide initial training for this function. Future training in these areas shall be the responsibility of the contractor and at the contractor’s expense.

4.1.25 Vehicles: Contractors will be required to operate Government owned utility terrain vehicles (UTVs) or General Service Administration (GSA) leased vehicles in the performance of contractual duties. Contractors operating government owned/leased vehicles are responsible for compliance with Government vehicle SOPs for the UTVs or GSA leased vehicle available through the DISA vehicle reservation system. The Government will train the contractor to operation and fuel Government owned and leased vehicles. Contractors are responsible for:

a. Signing a DISA UTV Agreement certifying compliance with the Government terms and conditions for operating the UTVs.

b. Possess a valid driver’s license at all times when operating a motor vehicle on federal, state, and local roads and immediately informing the COR, via the Contract Program Manager, when his/her license is suspended for any reason by a court or Department of Motor Vehicles authority.

c. Immediately report any damage or misuse of Government vehicles.

5. Scope The scope of the requirement will provide a twenty-four-hour/seven-days per week security force that is required at the DHC as stated in enclosure 1. The security force will manage access control, patrol internal and external working areas, perform magnetometer inspections, perform X-ray inspections, respond to alarms, conduct Random Antiterrorism/Force Protection Measures, perform escort duties, respond to medical emergencies, and other administrative security duties as assigned.

6. Specific Tasks

6.1 Task 1 – Onsite Security Manager/Site PM. (Key Personnel)

6.1.1 Subtask 1 – Onsite Security Manager/Site PM shall ensure all positions are staffed with qualified personnel IAW contract requirements.

6.1.2 The PM shall also provide recommendations to update, modify or develop new policies and/or procedures and ensure that personnel have adequate information to perform the mission of a specific post.

6.1.3 PM assists in planning and managing special events at the DHC.

6.1.4 Site PM shall provide a Daily Activity Report (DAR) to the Government on workdays Monday through Friday.

6.1.5 PM shall ensure security related actions relating special events and VIP visits at the DHC are completed IAW Government requirements and timelines.

6.1.6 PM shall provide the Chief of Security with a quarterly Integrated Program Review (IPR).

6.1.7 The PM shall provide to the COR/Site Security Manager a monthly report of the VAC error rate.

6.2 Task 2 – Captain of the Guard. (Key Personnel)

6.2.1 Subtask 1 – The Captain of the Guard shall ensure adequate staffing levels are maintained at all times. Prepare duty schedules and post assignments to ensure all posts are staffed IAW enclosure 1.

6.2.2 Subtask 2 - The Captain of the Guard shall conduct roll call inspections and briefings.

6.2.3 Subtask 3 – The Captain of the Guard shall ensure all contract personnel meet the security officer qualifications, are attired in proper uniform, have the required equipment, and officers are fully trained to understand, follow and implement all established written post orders for the post to which they are assigned.

6.2.4 Subtask 4 - The Captain of the Guard shall advise the Government on a daily basis the status of matters needing attention and or correction such as shift coverage, on-going operational issues, and quality inspection results.

6.2.5 Subtask 5 – The Captain of the Guard shall identify and report any training deficiencies for the guard force and provide training to address deficiencies in performance monthly.

6.2.6 Subtask 6 – The Captain of the Guard shall ensure all Incident Reports are completed in a timely manner IAW DISA instructions.

6.2.7 Subtask 7 - The Captain of the Guard shall be responsible to ensure all disciplinary actions for any security officer assigned to the contract and provide a weekly summary report to the Government. The report shall include the name of the guard, the offense, any adverse personnel action taken, and corrective action taken. The report shall be completed and submitted on each Friday of the work week.

6.3 Task 3 – Guard Services

6.3.1 Subtask 1 – Entry/Exit Control Points. The contractor shall provide qualified security guards who will manage the entry and exit points to the DHC. This will include vetting all personnel using JPAS or CMIS. Based on the information in JPAS or CMIS, issue the applicable security badges as appropriate. The contractor shall maintain control of and account for, all visitor badges. The contractor shall be responsible for maintaining FVMCM at two entry control points and logging all foreign visitors in and out of the DHC. The contractor shall be responsible for ensuring prohibited items do not enter the DHC. If prohibited items are found, the contractor shall immediately take appropriate action IAW published post orders. The contractor shall issue keys and maintain a record and inventory of cell phone locker keys. The contractor shall be required to conduct entry/exit inspections as directed by the Government.

6.3.2 Subtask 2 – Internal/External Patrols. The contractor shall conduct internal and external roving security patrols. Internal patrols shall be executed IAW a predetermined time schedule tracked and maintained by the ESS.

6.3.3 Subtask 3 – Entry/Exit Inspections. The contractor shall perform magnetometer and X-ray inspections at the Command, commons, and warehouse loading dock entry control points IAW post orders and DISA policy. All security officers assigned to perform these inspections shall be qualified to conduct the inspections using X-ray equipment and magnetometers.

6.3.4 Subtask 4 – Alarm Response. The contractor shall respond to all intrusion, fire, maintenance alarms and medical emergencies. The contractor shall respond and coordinate response activities with DISA activities such as security and safety and various external agencies such as local police and fire departments.

6.3.5 Subtask 5 – Conduct Random Antiterrorism Measures (RAMs). The contractor shall conduct RAMs IAW the monthly RAM schedule provided by the Government and report any incidents while conducting RAMs.

6.4 Task 4 –SOC.

6.4.1 Subtask 1 - Staff a 24-hour continuous operation SOC.

6.4.2 Subtask 2 - Serve as the central security and life safety command and control for the facility.

6.4.3 Subtask 3 - Notify emergency first responders and DISA staff when emergency incidents occur.

6.4.4 Subtask 4 - Monitor all life safety and security systems including alarms, access control, cameras, and fire alarms

6.4.5 Subtask 5 - Act as the interface between DISA security and the security staff including the security guards, contract security administration staff, and Government security staff

6.4.6 Subtask 6 - Provide oversight to ensure all posts are staffed IAW written instructions, all personnel posted are in proper uniform and have required equipment, and written instructions are provided for each post

6.5 Task 5 – SSC

6.5.1 Subtask 1 –CAC. The contractor shall be responsible for providing qualified/certified personnel for the DHC Defense Enrollment Eligibility Reporting System/Real-Time Automated Personnel Identification System CAC issuance workstation. The contractor shall be responsible for the issuance of CACs to qualified employees, military members and contractors.

6.5.2 Subtask 2 – DISA ID Badges. The contractor shall be responsible for issuing DISA identification badges to authorized personnel. This includes either issuing a DISA badge or enrolling the person’s CAC into the LENEL access control system and granting the approved level of permissions as indicated in the CMIS database.

6.5.3 Subtask 3 – Onity Key System. The contractor shall be responsible for granting levels of permission on the Onity Key System. Additionally, the contractor shall be responsible for the issuance of the keys to authorized personnel as well as maintaining a key log with up to date records of all keys issued.

6.5.4 Subtask 4 – Courier Cards. The contractor shall be responsible for the issuance of the DISA collateral level courier card.

6.6 Task 6 – DISA VAC

6.6.1 Subtask 1 – Data Entry. The contractor shall be responsible for providing qualified personnel for data entry of visitor’s clearance information into the DISA CMIS database. VAC personnel must also be able to deal professionally in writing and orally with other government and contract personnel and respond to inquiries in a timely manner. On average, all data will be reviewed and inputted into CMIS within two business days of receipt with not less than a 98% accuracy rate. As part of the contractor’s quality assurance plan, the contractor shall address how they will ensure the processing rate and rate of accuracy meets the Government’s requirement. At a minimum, the contractor shall review 15% of the Visit Access Request (VAR) processed by each person processing VARs and provide a quarterly report detailing their findings. The report shall include the number of records sampled, the name of the person processing the VAR, the specific errors identified, and the corrective action taken to address the errors.

6.6.2 Subtask 2 – DoD JPAS. The contractor shall be responsible for providing personnel with a working knowledge of JPAS.

6.7 Task 7 – Physical Security Specialist. (Key Personnel)

6.7.1 Subtask 1 – Implement Site security procedures, checklists, process controls and practices for the protection of DISA personnel, facilities and information.

6.7.2 Subtask 2 – The contractor shall evaluate the effectiveness of existing security practices and recommend appropriate action to correct deficiencies monthly and provide a report of all deficiencies and corrective action taken. The contractor shall be responsible for writing and updating policies and procedures as necessary.

6.7.3 Subtask 3 – The contractor shall conduct security briefings as required on various security related topics such as DoD annual security awareness training, AT Level I, OPSEC, information security, physical security and the use of Onity and KEYPRS systems. The contractor shall provide the Government point of contact (POC) with a monthly record of training conducted.

6.7.4 Subtask 4 – The contractor shall conduct training for security officers, SOC, SSC and VAC personnel on security related SOPs, processes and databases. The contractor shall provide the Government POC with a monthly record of training conducted.

6.7.5 Subtask 5 – The contractor shall assist DISA Security in conducting emergency evacuation drills and exercises and RAM’s as required.

6.8 Task 8 - QCP

6.8.1 Subtask 1 - The contractor shall develop and implement a plan and procedures to identify, prevent, and ensure non-recurrence of defective services and conduct.

6.8.2 Subtask 2 - The QCP shall address areas identified in sections: 6.3 Guard Services and Section 6.6.1 VAC

7. Performance Standards

7.l Incentives (Positive and/or Negative) - Failure to meet the required service or performance level will result in a deduction from the monthly payment. If a Badge/CAC, alarm monitor, VAC, or guard post is not filled, the contractor could receive a 1% deduction of the full contract monthly invoice for each infraction. If the contractor fails to hire a key personnel position, the associated contract line item number (CLIN) will be prorated by dividing the monthly CLIN cost by the total number of days in the month. This number is multiplied by the number of days the position was vacant and this amount will be deducted from the CLIN amount for unfilled days for the month will be deducted from monthly invoice amount. If established 95% visit authorization request accuracy standards for the VAC are not met the contractor could receive a 1% deduction of the full monthly contract invoice per inspection. Both positive and negative performance will be documented in past performance reports/database, Contractor Performance Assessment Reporting System, as appropriate and will be taken into consideration for follow-on work .

8. Place of Performance Work will be performed throughout the DISA HQ complex located on a 90 acre site on Ft. Meade, MD and other facilities on Ft. Meade where DISA may have employees located.

9. Period of Performance (PoP) The PoP for this effort is 1 base year with four, 1-year option periods for a total contract life-cycle of 5 years. As directed by the COR, the contractor shall continue performance in emergency or mission essential conditions. Additionally, the contractor may be required to account for the whereabouts of their personnel should this information be requested by the COR.

10. Delivery Schedule

COR /

Site Security Manager 10 working day of next quarter

Site Security Manager Monthly

Site Security Manager Daily

Site Security Manager Monthly

11. Security Requirements This section shall be considered a supplement to block 13 of the Government provided DD 254, Contract Classification Specification. Contractors for this contract will have access to information and systems classified at the secret level. This includes threat data reports and vulnerability reports. Security officers will provide twenty-four seven monitoring and response in classified areas within DISA Headquarters.

References:

a. DoD 5200.2-R, DoD Personnel Security Program.

b. DISAI 240-110-36, Personnel Security.

c. DoD 5220.22-M, National Industrial Security Program Operating Manual.

d. DoD 5220.22-R, Industrial Security Regulation.

e. DISA Computing Services Directorate (CSD) Security Handbook.

f. DoDM 5200.01, Information Security Program, 24 February 2012

The contractor shall possess a SECRET facility security clearance by the Defense Industrial Security Clearance Office (DISCO).

11.1 Additionally, contractor employees performing work under this contract shall be United States citizens and be properly cleared qualified security guard personnel. Employees will possess a personnel security clearance granted by the DISCO. Failure to maintain the level of clearance required below shall result in removal from the contact. Investigations that are out of scope (within 10 years for SECRET), shall be submitted to DISCO prior to assignment to the DISA project. In addition to classified information the contractor shall be required to protect “FOR OFFICAL USE ONLY” information.

11.2 All contractor personnel performing work under this contract shall be adjudicated by the DISA Personnel Security Team for the appropriate level of access to DISA automated systems prior to being issued a logon ID. Additionally, all personnel must complete all required information technology (IT)/security awareness training prior to logging on to a DISA IT system. Prior to any contractor employee performing work in support of this contract, the contractor shall verify and submit proof of clearance (VAR) through the COR to the DISA Security Division at least 10 business days prior to any contract employee being assigned to a position, post, and/or performing any work in support of this contract. The terms of the VAR cannot exceed three years of the end of the contract. Updated VARs shall also be submitted 10 business days prior to expiration. The VAR must be submitted in JPAS.

11.3. Investigation Requirements. All personnel this contract require a SECRET clearance and must undergo a favorably adjudicated National Agency Check, Local Agency Check and Credit Check (NACLC) as a minimum investigation. The NACLC will be maintained current within 10-years and requests for Secret Periodic Reviews (SPRs) will be initiated 90 days prior to the 10-year anniversary date of the previous NACLC or SPR.

11.4. IT-II access. All position requires a minimum interim IT-II eligibility when performance starts:

11.5. Visit Authorization Letters (VAL). The contractor shall forward a VAL to the COR/Task Monitor at the following address for all employees prior to the beginning of each contracting/task order PoP and as new contractor employees are assigned to the contract:

The VAL shall be on company letterhead or pre-fabricated form and contain the following information:

· Contract number with start and end dates

· CAGE CODE

· Company POC and telephone number

· Government Task Monitor name and telephone number

· Complete legal name of employee(s)

· Social Security Number

· Security Clearance level, date granted, and

· Adjudication facility name, i.e. DISCO

· Type of personnel security investigation (PSI) pending or completed

· Date PSI completed

11.6 Security Contacts. DISA Security Personnel can be contacted for security related questions as follows:

For Industrial Security related issues:

Industrial Security Program Manager, Security Programs & Oversight Branch:

(301) 225-1229 Defense Information Systems Agency ATTN: MPS61, Industrial Security Command Building 6910 Cooper Ave.

Fort Meade, MD 20755-7088

For Personnel Security related issues to include interim IT access requests:

Primary Section Chief, for Personal Security: (301) 225-1206 Alternate: Branch Chief, Security Operations: (301) 225-1237 Defense Information Systems Agency ATTN: MPS62, Personnel Security Command Building 6910 Cooper Ave.

Fort Meade, MD 20755-7088

11.7 Information Security and other miscellaneous requirements.

11.7.1 Contractor personnel must comply with local security requirements for entry and exit control for personnel and property at the Government facility.

11.7.2 Contractor employees shall be required to comply with all Government security regulations and requirements. Initial and periodic security training and briefings will be provided by Government security personnel. Failure to comply with security requirements can be cause for termination of employment.

11.7.3 The contractor shall not divulge any information about DoD files, data processing activities or functions, user identifications, passwords, or any other knowledge that may be gained, to anyone who is not authorized to have access to such information. The contractor shall observe and comply with the security provisions in effect at the DoD facility. ID’s shall be worn and displayed as required.

11.7.4 DISA retains the right to request removal of contractor personnel regardless of prior clearance or adjudication status, whose actions, while assigned to this contract, clearly conflict with the interest of the Government.

11.7.5 Contractor personnel will generate or handle documents that contain FOUO information at Government facilities. Contractor personnel shall have access to, generate, and handle classified material only at Government facilities. All contractor deliverables shall be marked at a minimum FOUO, unless otherwise directed by the Government. The contractor shall comply with the provisions of the DOD Industrial Security Manual for handling classified material and producing deliverables. The contractor shall comply with DISA Instruction 630-230-19.

12. Government-Furnished Equipment (GFE)/Government-Furnished Information The Government will provide all necessary IT equipment and radios. The contractor shall be required to submit a statement of accountability for all GFE on a monthly basis or when requested by the Government.

13. Other Pertinent Information or Special Considerations

a. Identification of Possible Follow-on Work. Not applicable (N/A)

b. Identification of Potential Conflicts of Interest (COI). N/A

c. Identification of Non-Disclosure Requirements. N/A

d. Packaging, Packing and Shipping Instructions. N/A

e. Inspection and Acceptance Criteria. N/A

f. Property Accountability. (See Enclosure 2)

g. Training. The contractor shall conduct quarterly in-service training for all assigned contractors. At a minimum, this training should include all mandatory DoD training, basic security guard procedures, DISA policy and procedures, and other training IAW industry best practices. Quarterly training schedules may include mandatory annual refresher training requirements. The contractor shall provide a Training Plan to the COR.

h. Department of Defense (DoD) Enterprise Service Management Framework (DESMF) Compliance. All IT service requirements contained within this SOW shall be conducted IAW the DESMF which can be accessed at https://community.apan.org/esmf_consortium_working_groups/m/desmf_ed_ii/default.aspx.

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