IT-70 - Abbtech Professional Resources, Inc. - GS35F0080K

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SCHEDULE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

EQUIPMENT, SOFTWARE AND SERVICES

Contract Number: GS-35F-0080K

Business Size: Small, Woman-Owned

ABBTECH Professional Resources, Inc.

45625 Willow Pond Plaza

Sterling, VA 20164

(703) 450-5252 www.abbtech.com gsa@abbtech.com

SPECIAL ITEM NO. 132-51—INFORMATION TECHNOLOGY PROFESSIONAL SERVICES (FPDS CODE D399)

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

Note 2: Offerors and Agencies are advised that the Group 70 – Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR

36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

Note 3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the services must be performance by the publisher or manufacturer or one of their authorized agents.

SPECIAL ITEM NO. 132-100—ANCILLARY SUPPLIES AND/OR SERVICES (FPDS CODE D399)

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The Internet address is

GSAAdvantage.gov.

Pricelist current through Modification #PO-0036 dated December 12, 2016

Period Covered by Contract: November 9, 1999 through November 8, 2019

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

http://www.abbtech.com/ mailto:gsa@abbtech.com

FEDERAL SUPPLY SCHEDULE PRICELIST

GSA CONTRACT #GS-35F-0080K

Table of Contents

CUSTOMER INFORMATION…………………………………………………………..1

CONTRACT OVERVIEW……………………………………………………………….4

CONTRACT ADMINISTRATOR……………………………………………………….4

MARKETING AND TECHNICAL POINT OF CONTACT…………………………….4

CONTRACT USE………………………………………………………………………...4

ABOUT ABBTECH PROFESSIONAL RESOURCES…………………………………4

TERMS AND CONDITIONS APPLICABLE TO SIN 132-51………………………….5

LABOR CATEGORY DESCRIPTIONS SIN 132-51

LABOR CATEGORY DESCRIPTONS SIN 132-100………………………………….37

GSA PRICING SIN 132-51……………………………………………………………..39

GSA PRICING SIN 132-100……………………………………………………………43

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CUSTOMER INFORMATION

1a. Table of Awarded Special Item Numbers (SINs) with appropriate cross-reference to item descriptions and awarded prices:

(Please refer to GSA eLibrary for a more detailed description of each SIN)

SIN SIN Description Descriptions Pricing

132-51

Information

Technology

Professional

Services

9-36 39-42

132-100 Ancillary Supplies and/or Services 37-38 43

SIN 132-51STLOC, 132-100STLOC: Section 211 of the E-Government Act of 2002 (the Act) amended the Federal Property and Administrative Services Act to allow for "Cooperative Purchasing."

Cooperative Purchasing allows for the Administrator of General Services to provide states and localities access to certain items offered through the General Services Administration's (GSA's)

Federal Supply Schedule 70, Information Technology (IT) Schedule contract. The information technology available to state and local governments includes automated data processing equipment

(including firmware), software, supplies, support equipment, and services.

SIN 132-51RC, 132-100RC: Section 833 of the National Defense Authorization Act allows state and local governments to purchase products and services to facilitate recovery from a major disaster. This includes advance and pre-positioning in preparation for a disaster.

1b. Lowest Priced Model Number and Lowest Price: Not Applicable

1c. Labor Category Descriptions: Please refer to labor category descriptions starting on

Page #9

2. Maximum Order: SIN 132-51: $500,000

SIN 132-100: $150,000

3. Minimum Order: None

4. Geographic Coverage: Domestic Only *Continental United States including District of Columbia

5. Points of Production: United States

6. Discount from List Price: All Prices Herein are Net

7. Volume Discount: None

8. Prompt Payment Terms: Net 30 days

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9a. Government Purchase Card is accepted at or below the micro-purchase threshold.

9b. Government Purchase Card is accepted above the micro-purchase threshold.

10. Foreign Items: None Offered

11a. Time of Delivery: Negotiated with Ordering Agency

11b. Expedited Delivery: Contact Contractor for Availability

11c. Overnight and Two-Day Delivery: To Be Negotiated with Ordering Agency

11d. Urgent Requirement: To Be Negotiated with Ordering Agency http://www.gsaelibrary.gsa.gov/ElibMain/scheduleSummary.do?scheduleNumber=70 http://www.gsaelibrary.gsa.gov/ElibMain/scheduleSummary.do?scheduleNumber=70&flag=coop

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12. F.O.B. Point: Destination

13a. Ordering Addresses: WASHINGTON, DC OFFICE

Dulles International Airport

P.O. Box 20098

Washington, DC 20041

Phone: 703-450-5252 Fax: 703-450-2286

Email: gsa@abbtech.com

LANDOVER, MD OFFICE

8201 Corporate Drive

Landover, MD 20785

Phone: 301-772-3370 Fax: 301-772-3371

13b. For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPAs), are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment Address: WASHINGTON, DC OFFICE

Dulles International Airport

P.O. Box 20098

Washington, DC 20041

Phone: 703-450-5252 Fax: 703-450-2286

15. Warranty Provisions: Same as Commercial

16. Export Packing Charges: Not Applicable

17. Terms and Conditions of Government Purchase

Card Acceptance:

Government purchase card accepted above and below the micro-purchase threshold with no restrictions

18. Terms and conditions of rental, maintenance, and repair:

Not Applicable

19. Terms and conditions of installation (if applicable): Not Applicable

20. Terms and conditions of repair parts indicating date of parts, price lists and any discounts from list prices:

20a. Terms and conditions for any other services (if applicable):

21. List of service and distribution points (if applicable):

22. List of participating dealers (if applicable): Not Applicable

23. Preventative maintenance (if applicable): Not Applicable

24a. Special attributes such as environmental attributes

(e.g., recycled content, energy efficiency, and/or reduced pollutants):

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24b. Section 508 compliance information is available on

Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location). The EIT standards can be found at:

www.Section508.gov/

Contact Contract Administrator for more information.

25. Data Universal Number System (DUNS) Number: 933900110

26. ABBTECH Professional Resources, Inc. is registered in the System for Award Management (SAM)

Database.

http://www.section508.gov/

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CONTRACT OVERVIEW

GSA awarded ABBTECH Professional Resources, Inc. (ABBTECH) GSA Federal Acquisition Schedule contract number GS-35F-0080K for General Purpose Commercial Information Technology Equipment, Software, and Services on November 9, 1999. ABBTECH’s first option period was completed on

November 8, 2009. GSA exercised Option Period Two, extending the contract from November 9, 2009 through November 8, 2014. GSA has exercised ABBTECH’s option period three, extending the contract from November 9, 2014 through November 8, 2019. The contract allows for the placement of Firm Fixed

Price or Time and Materials task orders using the labor categories and ceiling rates defined in the contract.

CONTRACT ADMINISTRATOR

Threase A Baker, President

ABBTECH Professional Resources, Inc.

45625 Willow Pond Plaza

Sterling, VA 20164

Telephone: (703) 450-5252

Fax Number: (703) 450-2286

Email: gsa@abbtech.com

MARKETING AND TECHNICAL POINT OF CONTACT

Threase A Baker, President

ABBTECH Professional Resources, Inc.

45625 Willow Pond Plaza

Sterling, VA 20164

Telephone: (703) 450-5252

Fax Number: (703) 450-2286

Email: gsa@abbtech.com

CONTRACT USE

This contract is available for use by all federal government agencies, as a source for Information

Technology for worldwide use. Executive agencies, other Federal agencies, mixed-ownership

Government corporations, and the District of Columbia; government contractors authorized in writing by a Federal agency pursuant to 48 CFR 51.1; and other activities and organizations authorized by statute or regulation to use GSA as a source of supply may use this contract. Additionally, contractors are encouraged to accept orders received from activities within the Executive Branch of the Federal

Government.

ABOUT ABBTECH PROFESSIONAL RESOURCES

Welcome to ABBTECH Professional Resources, Inc. (ABBTECH), one of the most successful small, women-owned businesses with over half a century of cumulative work experience. We are dedicated to providing quality professionals such as computer programmers, telecom engineers, computer analysts, software engineers, computer technicians, design engineers, technicians, CAD designer/drafters, and other IT professionals.

Our strategic plan is to provide highly specialized Information Technology, Technical, Professional, and support services to meet the needs of our local, state and federal governmental agencies. ABBTECH targets all branches of Federal, State, and Local Government agencies with the ability to provide complete and comprehensive services. Our past experience, including nomination for Small Business of the Year by the Department of Treasury, shows our dedication to this task.

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Terms and Conditions Applicable To Information Technology (IT) Professional Services

(Special Item Number 132-51)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 132-51 Information

Technology Professional Services apply exclusively to IT Professional Services within the scope of this

Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation –

May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the

Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal

Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.

Contractors cannot use GSA city pair contracts.

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5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the

Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the

Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS

(MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT

TERMS AND CONDITIONS - COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I - OCT 2008)

(DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec

2007) Rights in Data – General, may apply.

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8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or

(ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional Services.

Progress payments may be authorized by the ordering activity on individual orders if appropriate.

Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I –

OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract.

For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-

4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal

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Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting

Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

a. The Contractor shall provide a description of each type of IT Service offered under Special Item

Numbers 132-51 IT Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

See below for Pricing and Labor category descriptions starting on page 9.

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Labor Category Descriptions

Special Item Numbers 132-51

Substitution Methodology:

Due to the availability or limitation of education, occasionally substitution of experience as referenced below for a professional labor type with additional years of experience will be provided to the Federal

Agency when responding to their IT requirements and it is solely the acquiring agency’s determination, if the substitution is considered acceptable prior to an award.

Business Process Engineer Junior

Provides thought leadership and problem solving for clients stakeholders pertaining to business process to best utilize technology. Uses knowledge of Lean Six Sigma and Process Change Management principles to reengineer processes, reduce redundancy, and increase efficiency. Assisting the client in planning, evaluation, and overseeing solution implementations of new technologies; assessing the alignment of services and technology with business/mission goals or objectives. Including but, not limited to: Custom

Off-the-Shelf solutions, Enterprise Resources Planning Software, Hardware, and Technology life cycle planning. (May include specific knowledge of paperless environment and electronic document management systems.) A bachelor’s degree or equivalent additional experience is required for this position. Minimum one (1) year experience required.

Business Process Engineer Mid

Provides thought leadership and problem solving for clients stakeholders pertaining to business process to best utilize technology. Uses knowledge of Lean Six Sigma and Process Change Management principles to reengineer processes, reduce redundancy, and increase efficiency. Assisting the client in planning, evaluation, and overseeing solution implementations of new technologies; assessing the alignment of services and technology with business/mission goals or objectives. Including but, not limited to: Custom

Off-the-Shelf solutions, Enterprise Resources Planning Software, Hardware, and Technology life cycle planning. (May include specific knowledge of paperless environment and electronic document position. Minimum two (2) years’ experience required.

Business Process Engineer Senior

Provides thought leadership and problem solving for clients stakeholders pertaining to business process to best utilize technology. Uses knowledge of Lean Six Sigma and Process Change Management principles to reengineer processes, reduce redundancy, and increase efficiency. Assisting the client in planning, evaluation, and overseeing solution implementations of new technologies; assessing the alignment of services and technology with business/mission goals or objectives. Including but, not limited to: Custom Off-the-Shelf solutions, Enterprise Resources Planning Software, Hardware, and Technology life cycle planning. (May include specific knowledge of paperless environment and electronic document position. Minimum six (6) years’ experience required.

Business Process Engineer Principal

Provides thought leadership and problem solving for clients stakeholders pertaining to business process to best utilize technology. Uses knowledge of Lean Six Sigma and Process Change Management principles to reengineer processes, reduce redundancy, and increase efficiency. Assisting the client in planning, evaluation, and overseeing solution implementations of new technologies; assessing the alignment of services and technology with business/mission goals or objectives. Including but, not limited to: Custom

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Off-the-Shelf solutions, Enterprise Resources Planning Software, Hardware, and Technology life cycle planning. (May include specific knowledge of paperless environment and electronic document position. Minimum ten (10) years’ experience required.

Computer Operator Junior

Monitor and control a computer by operating the central control console or on-line terminals, continuously observe the operation on peripheral equipment if required: determine the point of equipment or program, rearrange job sequence as necessary, and maintain operating records. Operate a mainframe/midrange/mini/personal computer, and handle a wide range of tasks. Operate computers using established programs and procedures. Competent in all phases of computer operations, responsible for carrying out work on simple projects independently or is assigned to assist in the completion of more complex projects working under the direction of more senior level personnel. A high school diploma or equivalent additional experience is required for this position. Minimum of one (1) year experience required. May require one or more of the following certifications: A+ CE, CCNA Security, Network CE, or other 8570 or like certifications.

Computer Operator Mid continuously observe the operation on peripheral equipment if required: determine the point of equipment or program, rearrange job sequence as necessary, and maintain operating records. Operate a mainframe/midrange/mini/personal computer, and handle a wide range of tasks. Operate computers using established programs and procedures. Competent in all phases of computer operations, responsible for carrying out work on simple projects independently or is assigned to assist in the completion of more complex projects working under the direction of more senior level personnel. A high school diploma or equivalent additional experience is required for this position. Minimum of two (2) years’ experience

Computer Operator Senior continuously observe the operation on peripheral equipment if required: determine the point of equipment or program, rearrange job sequence as necessary, and maintain operating records. Operate a mainframe/midrange/mini/personal computer, and handle a wide range of tasks. Operate computers using established programs and procedures. Competent in all phases of computer, responsible for carrying out work on large more complex projects independently or is assigned to provide direction on large projects to less senior personnel. A high school diploma or equivalent additional experience is required for this position. Minimum of six (6) years’ experience required. May require one or more of the following certifications: A+ CE, CCNA Security, Network CE, or other 8570 or like certifications.

Computer Operator Principal continuously observe the operation on peripheral equipment if required: determine the point of equipment or program, rearrange job sequence as necessary, and maintain operating records. Operate a mainframe/midrange/mini/personal computer, and handle a wide range of tasks. Operate computers using established programs and procedures. Competent in all phases of computer operations, responsible for carrying out work on large more complex projects independently or is assigned to provide direction on large projects to less senior personnel.. A high school diploma or equivalent additional experience is required for this position. Minimum of ten (10) years’ experience required. May require one or more of the following certifications: A+ CE, CCNA Security, Network CE, or other 8570 or like certifications.

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Computer Technician Junior

Diagnose and repair computer problems. May require manipulation of software or hardware rearrange program steps and provide other adjustments. Perform component level troubleshooting. Swap out parts when necessary. Responsible for carrying out work on simple projects independently or is assigned to assist in the completion of more complex projects working under the direction of more senior level personnel. A high school diploma or equivalent additional experience is required for this position.

Minimum of one (1) year experience required. May require one or more of the following certifications:

A+ CE, CCNA Security, Network CE, or other 8570 or like certifications.

Computer Technician Mid

Diagnose and repair computer problems. May require manipulation of software or hardware rearrange program steps and provide other adjustments. Perform component level troubleshooting. Swap out parts when necessary. Responsible for carrying out work on simple projects independently or is assigned to assist in the completion of more complex projects working under the direction of more senior level personnel. A high school diploma or equivalent additional experience is required for this position.

Minimum of two (2) years’ experience required. May require one or more of the following certifications:

A+ CE, CCNA Security, Network CE, or other 8570 or like certifications.

Computer Technician Senior program steps and provide other adjustments. Perform component level troubleshooting. Swap out parts when necessary, responsible for carrying out work on large more complex projects independently or is assigned to provide direction on large projects to less senior personnel. A high school diploma or equivalent additional experience is required for this position. Minimum of six (6) years’ experience

Computer Technician Principal program steps and provide other adjustments. Perform component level troubleshooting. Swap out parts when necessary, responsible for carrying out work on large more complex projects independently or is assigned to provide direction on large projects to less senior personnel. A high school diploma or equivalent additional experience is required for this position. Minimum of ten (10) years’ experience

Configuration Management Specialist Junior

Responsible for recommendation of configuration management solutions which meet customers’ requirements. To include but, not limited to: Configuration Management of Databases, Operating System

Configuration Management, Predictive and Preventive Maintenance, Secure Configuration Management, Software Configuration Management Configuration Maintain documentations for reference purposes to educate staff on configuration policies and practices. Plan and coordinate system configuration activities for satisfactory completion. Assist in developing tools to support daily configuration management activities, assist in designing of automation tools in the support of configuration procedures, assist in configuration audits and implementation of audit recommendations. Analyze, communicate, and resolve configuration problems and enforce configuration management policies and practices. A bachelor’s degree or equivalent additional experience is required for this position. Minimum of one (1) year experience required.

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Configuration Management Specialist Mid

Responsible for recommendation of configuration management solutions which meet customers’ requirements. To include but, not limited to: Configuration Management of Databases, Operating System

Configuration Management, Predictive and Preventive Maintenance, Secure Configuration Management, Software Configuration Management Configuration Maintain documentations for reference purposes to educate staff on configuration policies and practices. Plan and coordinate system configuration activities for satisfactory completion. Assist in developing tools to support daily configuration management activities, assist in designing of automation tools in the support of configuration procedures, assist in configuration audits and implementation of audit recommendations. Analyze, communicate, and resolve configuration problems and enforce configuration management policies and practices. A bachelor’s degree or equivalent additional experience is required for this position. Minimum of two (2) years’

Configuration Management Specialist Senior requirements. To include but, not limited to: Configuration Management of Databases, Operating System

Configuration Management, Predictive and Preventive Maintenance, Secure Configuration Management, Software Configuration Management Configuration Maintain documentations for reference purposes to educate staff on configuration policies and practices. Plan and coordinate system configuration activities for satisfactory completion. Assist in developing tools to support daily configuration management activities, assist in designing of automation tools in the support of configuration procedures, assist in configuration audits and implementation of audit recommendations. Analyze, communicate, and resolve configuration problems and enforce configuration management policies and practices. A bachelor’s degree or equivalent additional experience is required for this position. Minimum of six (6) years’

Configuration Management Specialist Principal requirements. To include but, not limited to: Configuration Management of Databases, Operating System

Configuration Management, Predictive and Preventive Maintenance, Secure Configuration Management, Software Configuration Management Configuration Maintain documentations for reference purposes to educate staff on configuration policies and practices. Plan and coordinate system configuration activities for satisfactory completion. Assist in developing tools to support daily configuration management activities, assist in designing of automation tools in the support of configuration procedures, assist in configuration audits and implementation of audit recommendations. Analyze, communicate, and resolve configuration problems and enforce configuration management policies and practices. A bachelor’s degree or equivalent additional experience is required for this position. Minimum of ten (10) years’

Data Security Specialist Junior

Analyzes and defines complex information security, automated information security (AIS), and/or computer security requirements. Designs, develops, engineers, and/or implements security solutions.

Depending on experience, (i) Gathers and organizes technical information about an organization’s mission, goals, and needs; existing security products; and ongoing programs. Develops, analyzes, and implements security architecture(s) as appropriate; and/or (ii) Performs risk analysis and security audit services, develops analytical reports as required. May be required to perform in one or more of the following areas: AIS risk assessment methods and procedures; security of system software generation;

security of computer hardware; operating system utility/support software; disaster recovery and contingency planning; telecommunications security; development of AIS security policies and procedures. A bachelor’s degree or equivalent additional experience is required for this position.

Minimum of one (1) year experience required.

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Data Security Specialist Mid computer security requirements. Designs, develops, engineers, and/or implements security solutions.

Depending on experience, (i) Gathers and organizes technical information about an organization’s mission, goals, and needs; existing security products; and ongoing programs. Develops, analyzes, and implements security architecture(s) as appropriate; and/or (ii) Performs risk analysis and security audit services, develops analytical reports as required. May be required to perform in one or more of the following areas: AIS risk assessment methods and procedures; security of system software generation;

security of computer hardware; operating system utility/support software; disaster recovery and contingency planning; telecommunications security; development of AIS security policies and

Minimum of two (2) years’ experience required.

Data Security Specialist Senior computer security requirements. Designs, develops, engineers, and/or implements security solutions.

Depending on experience, (i) Gathers and organizes technical information about an organization’s mission, goals, and needs; existing security products; and ongoing programs. Develops, analyzes, and implements security architecture(s) as appropriate; and/or (ii) Performs risk analysis and security audit services, develops analytical reports as required. May be required to perform in one or more of the following areas: AIS risk assessment methods and procedures; security of system software generation;

security of computer hardware; operating system utility/support software; disaster recovery and contingency planning; telecommunications security; development of AIS security policies and

Minimum of six (6) years’ experience required.

Data Security Specialist Principal computer security requirements. Designs, develops, engineers, and/or implements security solutions.

Depending on experience, (i) Gathers and organizes technical information about an organization’s mission, goals, and needs; existing security products; and ongoing programs. Develops, analyzes, and implements security architecture(s) as appropriate; and/or (ii) Performs risk analysis and security audit services, develops analytical reports as required. May be required to perform in one or more of the following areas: AIS risk assessment methods and procedures; security of system software generation;

security of computer hardware; operating system utility/support software; disaster recovery and contingency planning; telecommunications security; development of AIS security policies and

Minimum of ten (10) years’ experience required.

Database Administrator Junior

Manage and maintain computer database systems. Will provide technical expertise in database management concepts. Recommends database management products and services to support defined user requirements if necessary. Defines security procedures for user applications, indexing methods, and file organization where applicable. Capable of reviewing database management system performance, tuning database management system to assure optimum performance and ensuring database integrity. A bachelor’s degree or equivalent additional experience is required for this position. Minimum of one (1) year experience required.

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Database Administrator Mid

Manage and maintain computer database systems. Will provide technical expertise in database management concepts. Recommends database management products and services to support defined user requirements if necessary. Defines security procedures for user applications, indexing methods, and file organization where applicable. Capable of reviewing database management system performance, tuning database management system to assure optimum performance and ensuring database integrity. A bachelor’s degree or equivalent additional experience is required for this position. Minimum of two (2) years’ experience required.

Database Administrator Senior management concepts. Recommends database management products and services to support defined user requirements if necessary. Defines security procedures for user applications, indexing methods, and file organization where applicable. Capable of reviewing database management system performance, tuning database management system to assure optimum performance and ensuring database integrity. A bachelor’s degree or equivalent additional experience is required for this position. Minimum of six (6)

Database Administrator Principal management concepts. Recommends database management products and services to support defined user requirements if necessary. Defines security procedures for user applications, indexing methods, and file organization where applicable. Capable of reviewing database management system performance, tuning database management system to assure optimum performance and ensuring database integrity. A bachelor’s degree or equivalent additional experience is required for this position. Minimum of ten (10)

Database Programmer Junior

Analyze, design and/or modify computer databases. Develop and/or modify code for software application programs to include implementation and testing. Responsible for database forms development and report generation. Maintains database dictionaries and integrates systems through the database design process.

A bachelor’s degree or equivalent additional experience is required for this position. Minimum of one (1)

Database Programmer Mid

Analyze, design and/or modify computer databases. Develop and/or modify code for software application programs to include implementation and testing. Responsible for database forms development and report generation. Maintains database dictionaries and integrates systems through the database design process.

A bachelor’s degree or equivalent additional experience is required for this position. Minimum two (2)

Database Programmer Senior

Analyze, design and/or modify computer databases. Develop and/or modify code for software application programs to include implementation and testing. Responsible for database forms development and report generation. Maintains database dictionaries and integrates systems through the database design process.

A bachelor’s degree or equivalent additional experience is required for this position. Minimum of six (6)

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Database Programmer Principal

Analyze, design and/or modify computer databases. Develop and/or modify code for software application programs to include implementation and testing. Responsible for database forms development and report generation. Maintains database dictionaries and integrates systems through the database design process.

A bachelor’s degree or equivalent additional experience is required for this position. Minimum of ten (10)

Disaster Recovery Specialist Junior

Develops, coordinated implementation of disaster recovery plan, and tests plan to continue establishment data processing activities at off-site location in case of emergency, such as fire, at main site. Can engage in the following activities if needed: Establishes priority of data processing activities according to importance to business. Determines hardware, software, data files, safe storage facilities, and other resources required. Develops plan to meet emergency data processing needs. Identifies personnel needed to implement plan. Presents plan to management and recommends means of obtaining required facilities, such as contracting with off-site vendor. Coordinates implementation of plan report to document test results and updates emergency recovery procedures. A bachelor’s degree or equivalent additional experience is required for this position. Minimum of one (1) year experience required.

Disaster Recovery Specialist Mid

Develops, coordinated implementation of disaster recovery plan, and tests plan to continue establishment data processing activities at off-site location in case of emergency, such as fire, at main site. Can engage in the following activities if needed: Establishes priority of data processing activities according to importance to business. Determines hardware, software, data files, safe storage facilities, and other resources required. Develops plan to meet emergency data processing needs. Identifies personnel needed to implement plan. Presents plan to management and recommends means of obtaining required facilities, such as contracting with off-site vendor. Coordinates implementation of plan report to document test experience is required for this position. Minimum of two (2) years’ experience required.

Disaster Recovery Specialist Senior

Develops, coordinated implementation of disaster recovery plan, and tests plan to continue establishment data processing activities at off-site location in case of emergency, such as fire, at main site. Can engage in the following activities if needed: Establishes priority of data processing activities according to importance to business. Determines hardware, software, data files, safe storage facilities, and other resources required. Develops plan to meet emergency data processing needs. Identifies personnel needed to implement plan. Presents plan to management and recommends means of obtaining required facilities, such as contracting with off-site vendor. Coordinates implementation of plan report to document test experience is required for this position. Minimum of six (6) years’ experience required.

Disaster Recovery Specialist Principal

Develops, coordinated implementation of disaster recovery plan, and tests plan to continue establishment data processing activities at off-site location in case of emergency, such as fire, at main site. Can engage in the following activities if needed: Establishes priority of data processing activities according to importance to business. Determines hardware, software, data files, safe storage facilities, and other resources required. Develops plan to meet emergency data processing needs. Identifies personnel needed to implement plan. Presents plan to management and recommends means of obtaining required facilities, such as contracting with off-site vendor. Coordinates implementation of plan report to document test experience is required for this position. Minimum of ten (10) years’ experience required.

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Field Service Engineer Junior

Provides technical off-site support for customer/company network systems. Performs non-routine installation and/or maintenance assignments, tests, locates, repairs and troubleshoots network equipment problems. Responsible for carrying out work on simple projects independently or is assigned to assist in the completion of more complex projects working under the direction of more senior level personnel. A high school diploma or equivalent additional experience is required for this position. Minimum of one (1) year experience required. May require one or more of the following certifications: A+ CE, CCNA

Security, Network CE, or other 8570 or like certifications.

Field Service Engineer Mid

Provides technical off-site support for customer/company network systems. Performs non-routine installation and/or maintenance assignments, tests, locates, repairs and troubleshoots network equipment problems. Responsible for carrying out work on simple projects independently or is assigned to assist in the completion of more complex projects working under the direction of more senior level personnel. A high school diploma or equivalent additional experience is required for this position. Minimum of two (2) years’ experience required. May require one or more of the following certifications: A+ CE, CCNA

Field Service Engineer Senior installation and/or maintenance assignments, tests, locates, repairs and troubleshoots network equipment problems. Responsible for carrying out work on large more complex projects independently or is assigned to provide direction on large projects to less senior personnel A high school diploma or equivalent additional experience is required for this position. Minimum of six (6) years’ experience required. May require one or more of the following certifications: A+ CE, CCNA Security, Network CE, or other 8570 or like certifications.

Field Service Engineer Principal installation and/or maintenance assignments, tests, locates, repairs and troubleshoots network equipment problems. Responsible for carrying out work on large more complex projects independently or is assigned to provide direction on large projects to less senior personnel. A high school diploma or equivalent additional experience is required for this position. Minimum of ten (10) years’ experience required. May

Hardware Engineer Junior

Thorough understanding of the inner workings of mainframe and computers. Familiar with all mainframe and computer components and their interrelationships. Understand and be able to specify hardware specifications with regard to processing speed, RAM, hard drive and auxiliary storage capacities, etc. to accommodate software and user access requirements. Able to troubleshoot and correctly diagnose and repair mainframe or computers whether as stand-alone machines or as workstations in a client server network. A bachelor’s degree or equivalent additional experience is required for this position. Minimum of one (1) year experience required.

Hardware Engineer Mid and computer components and their interrelationships. Understand and be able to specify hardware specifications with regard to processing speed, RAM, hard drive and auxiliary storage capacities, etc. to accommodate software and user access requirements. Able to troubleshoot and correctly diagnose and repair mainframe or computers whether as stand-alone machines or as workstations in a client server

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network. A bachelor’s degree or equivalent additional experience is required for this position. Minimum of two (2) years’ experience required.

Hardware Engineer Senior and computer components and their interrelationships. Understand and be able to specify hardware specifications with regard to processing speed, RAM, hard drive and…