MAS - Nguyen Information Consulting, Inc. - GS35F0075W

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICELIST

On-line access to contract ordering information, terms and conditions, up-t0-date pricing, and he option to create an electronic delivery order are available through GSA ®, a menu-driven database system. The

INTERNET address for GSA Advantage! is www.gsaadvantage.gov

SCHEDULE: Multiple Award Schedule

Industrial Group: MAS

Special Item No. 54151S Information Technology Professional Services

Special Item No. 54151HEAL Health Information Technology Services

FSC/PSC Class D302 IT and Telecom – Systems Development

FSC/PSC Class D306 IT and Telecom – Systems Analysis

FSC/PSC Class D307 IT and Telecom – IT Strategy and Architecture

FSC/PSC Class D308 IT and Telecom – Programming

FSC/PSC Class D310 IT and Telecom – Cyber Security and Data Backup

FSC/PSC Class D311 IT and Telecom – Data Conversion

FSC/PSC Class D316 IT and Telecom – Telecommunications Network Management

FSC/PSC Class D317 IT and Telecom – Web-based Subscription

FSC/PSC Class D399 IT and Telecom – Other IT and Telecommunication

Special Item No. OLM Order Level Materials (OLMs)

FSC/PSC Class D399 IT and Telecom – Other IT and Telecommunications

Contract Number: GS-35F-0075W

Contract Period: November 9, 2014 through November 8, 2024

Modification: PO-0042 dated June 14, 2021

For more information on ordering from this Federal Supply Schedule go to GSA Schedules page at GSA.gov

Contractor: Nguyen Information Consulting, Inc

Dba: Net-Integrated Consulting, Inc. (NIC)

7701 Douglas Avenue

Urbandale, IA 50322-3027

Phone: 515-457-3174

Fax: 515-218-7737 www.nicwdm.com

Contact for Contract Administration:

Hung Nguyen

President

Tel: 515-771-8162

Email: hnguyen@nicwdm.com

Business Size: Small Business http://www.nicwdm.com/

Table of Contents

Customer Information……………………………………………………………….. 3

Terms and Condition – IT Professional Services: SIN 54151S ……………………. 5

Rates – IT Professional Services: SIN 54151S……….……………………………… 11

Labor Category Descriptions – IT Professional Services: SIN 54151S..……………. 12

Terms and Condition – HIT Professional Services: SIN 54151HEAL......…………...24

Rates – HIT Professional Services: SIN 54151HEAL...………………………………27

Labor Category Descriptions – HIT Professional Services: 54141HEAL.….………..28

Best Value Blanket Purchase Agreement……………………………………………..42

USA Commitment to Promote Small Business Participation Procurement Programs..43

CUSTOMER INFORMATION

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs) WITH

APPROPRIATE CROSS-REFERENCE TO ITEM DESCRIPTIONS AND

AWARDED PRICES.

SINs Recovery SIN Title

54151S 54151SRC Information Technology Professional Services

54141HEAL 54151HEALRC Health Information Technology Services

OLM OLMRC Order Level Materials

1b. IDENTIFICATION OF THE LOWEST PRICED MODEL NUMBER AND

LOWEST UNITY PRICE FOR THAT MODEL FOR EACH SPECIAL ITEM

NUMBER AWARDED IN THE CONTRACT. THIS PRICE IS THE

GOVERNMENT PRICE BASED ON A UNITY OF ONE, EXCLUSIVE OF ANY

QUANTITY/DOLLAR VOLUME, PROMPT PAYMENT, OR ANY OTTHER

CONCESSION AFFECTING PICE. THOSECONTRACTS THAT HAVVE UNIT

PRICES BASED ON THE GEOGRAPHIC LOCATION OF THE CUSOMER,

SHOULD SHOW THE RANGE OF THE LOSEST PRICE, AND CITE THE ARES

TO WHICH THE PRICES APPLY.

SIN 54151S See Appendix A

SIN 54151HEAL See Appendix B

1c. IF THE CONTRACTOR IS PROPOSING HOURLY RATES, A DESCRIPTION

OF ALL CORRESPONDING COMMERCIAL JOB TITLES, EXPERIENCE,

FUNCTIONAL RESPOSIBLITY AND EDUCATION FRO THOSE TYPES OF

EMPLYEES OR SUBCONTRACTORS WHO WILL PERFORM SERVICES

SHALL BE PROVIDED. IF HOURLY RATES ARE NOT APPLICABLE,

INDICATE “NOT APPLICBLE” FOR THIS ITEM.

See Appendix A

2. MAXIMUM ORDER : $1,000,000

3. MINIMUM ORDER : $100.00

4. GEOGRAPHIC COVERAGE: Domestic

5. POINT(S) OF PRODUCTION: 7701 Douglas Avenue, Polk County, Urbandale, IA

50322-3027

6. DISCOUNT FROM LIST PRICS OR STATEMENT OF NET PRICE.

Government Net Prices (discounts already deducted.

7. QUANTITY DISCOUNT(S): None

8. PROMPT PAYMENT TERMS: Net 30

“Information following Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concession

9. Foreign items (list items by county of origin). Not Applicable

10a. TIME OF DELIVERY. Contact Contractor

10b. EXPEDITED DELIVERY. Contact Contractor

10c. OVERNIGHT AND 2-DAY DELIVERY. Contact Contractor

10d. URGENT REQUIREMENTS. Contact Contractor

11. F.O.B. POINT(S). Destination

12a. ORDERING ADDRESS:

Nguyen Information consulting

7701 Douglas Avenue

Urbandale, IA 50322

12b. ORDERING PROCEDURES: Ordering Procedure: for supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPS’s) are found in

Federal Acquisition Regulation (FAR) 8.405-3

13. PAYMENT ADDRESS: Nguyen Information consulting

7701 Douglas Avenue

Urbandale, IA 50322

14. WARRANTY PROVISION: Standard Commercial Warranty Terms & Conditions

15. EXPORT PACKING CHARGES: Not Applicable

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR

(IF APPLICABLE): Not Applicable

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): Not

Applicable

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF

PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF

AVAILABLE): Not Applicable

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF

APPLICABLE): Not Applicable

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): Not

Applicable

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): Not Applicable

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): Not Applicable

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

22b. IF APPLICABLE, INDICATE THAT Section 508 compliance information IS

AVAILABLE ON ELECTRONIC ANDINFORMATION TECHNOLGY (EIT)

SUPPLIES ND SERVICES AND SHOW WHERE FULL DETAILS CAN BE

FOUND (E.G. CONTRACTOR’S WEBSITE OR OTHER LOCATION. THE EIT

STANDARDS CAN BE FOUND AT: WWW.SECTION508.GOV/. Not Applicable

23. DATA UNIVERSAL NUMBER SYSTEM (DUNS) NUMBER, 833075299

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD

MANAGEMENT (SAM) DATABASE: Contractor registered and active in SAM has an active registration in the System for Award Management (SAM) database

Terms and Conditions Applicable to Information Technology (IT) Professional

Services (Special Item Number 54151S)

1. Scope:

a. The prices, terms and conditions stated under Special Item Number

54151S Information Technology Professional Services apply exclusively to IT Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. Performance Incentives:

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase

Agreements under this contract in accordance with this clause.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket

Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. Order:

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

http://www.section508.gov/

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. Performance of Service:

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d.

Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. Stop Work Order (FAR 52.242-15) (AUG 1989):

a. The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting

Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the

Termination for Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The

Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop- work order.

6. Inspection of Services:

In accordance with 552.212-4 CONTRACT TERMS AND CONDITIONS-

COMMERCIAL ITEMS (JAN 2027) (DEVIATION-FEB 2007)(DEVIAITON

– FEB 2018) for Firm-Fixed Price orders; or GSAR 552.212-4 CONTRACT

TERMS AND CONDITIONS-COMMERCIAL ITEMS (JAN 2017)

(DEVIATION – FEB 2018) (ALTERNATE1 – JAN 2017) (DEVIATION-FEB

2007) for Time and Materials and Labor-Hour Contracts orders placed under this contract.

7. Responsibilities of the Contractor:

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Deviation – May 2003) Rights in

Data – General, may apply.

8. Responsibility of the Ordering Activity:

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Services.

9. Independent Contractor:

All IT Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. Organizational Conflicts of Interest:

a. Definitions:

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the

Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the

Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either

(i) result in an unfair competitive advantage to the Contractor or its affiliates or

(ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. Invoices:

The Contractor, upon completion of the work ordered, shall submit invoices for

IT services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. Payments:

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under

Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009)

(ALTERNATE 1-OCT 008) (DEVIATION 1 – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR

2009) (ALTERNATE 1 – OCT 2008) (DEVIATION 1-FEB 2007) applies to labor-hour orders placed under this contract. 52.216-3 1(FEB 2007) Time-and

Materials / Labor-Hour Proposal Requirements- Commercial Item Acquisition.

As prescribed in 16.601 (e) (3), insert the following provision:

a. The Government contemplate award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

b. The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The whether the fixed hourly rate is for each labor category applies to labor performed by –

(1) The offeror;

(2) Subcontractors; and/or

(3) Division, subsidiaries, or affiliates of the offeror under a common control

13. Resumes:

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. Incidental Support Costs:

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. Approval of Subcontracts

The ordering activity may require that the contractor receive, from the ordering activity’s Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. Description of IT Professional Services

FSC/PSC Class D302 - IT Systems Development Services:

Furnish personnel, equipment, and facilities to accomplish database planning and design. Include: requirements analysis, comparative study and evaluation of available database engines, concept development, hardware specifications, database specifications, internet and intranet design, data warehousing applications, database compatibility assessments, recommendations, acquisition support and documentation.

FSC/PSC Class D306 - IT Systems Analysis Services:

Furnish personnel, equipment and facilities to accomplish systems analysis and design. Include: Mission requirements analysis, concept development, Systems requirements analyses and information engineering, Systems specifications, Database specifications, Business Process Re-engineering, Requirements

Modeling and Prototyping, User-oriented design, Coding, unit testing, and integration testing, test plans and test analysis reports, hardware specifications, acquisition support and documentation.

FSC/PSC Class D307 Automated Information Systems Design and Integration

Services

Integrate various systems currently in use and participate in their planning, implementation, and sustainment. This work will require skills in multiple technical disciplines to include additional fundamental functions for support of various PC based databases, network, intranet, internet, and telnet interfaces.

Other areas of support include configuration, troubleshooting, and maintenance. Provide design, implementation, and/or operational support and recommendations for communication-computer systems, services, and facilities to meet the needs of the customer. Integration and Implementation System

Management Objectives shall include but not be limited to:

Ability to evaluate hardware, software, and communication items and services for satisfying the customer's community requirements.

FSC/PSC Class D308 - Programming Services:

Furnish software development of tailored programs and modification and enhancement of existing and/or COTs programs. Include: Design specifications, Class generation, Interoperability studies, Prototype development, migration to match platform requirements, testing, debugging, verification and validation, Source Class management, User interface design, Internet and multimedia development, Firewalls/Security, and acquisition support.

FSC/PSC Class D310 - IT Backup and Security Services

Services include analysis and recommendations on disaster recovery, backup and security procedures. Analysis includes database, websites, hardware, server environments and Internet. IT Backup and Security Services includes:

• Database Administration

• Design and implementation of a secure architecture

• Web Server Security Analysis

• Database Security Analysis

• Web System Analysis

• Security Policy Definition and Enforcement Review

• Shared Data Environment

• Release Policy Definition and Management

FSC/PSC Class D311 - IT Data Conversion Services:

Furnish facilities design, media conversion to digital format, systems deployment and transition/re-hosting, systems reengineering, cabling/system installation, training, acquisition support and documentation.

FSC/PSC Class D316 - IT Network Management Services

Furnish project management personnel and services, including, Project

Management, personnel support services, including, Project management, personnel support services, personnel management, Integrated logistics support, total cost of ownership analysis and modeling, Program control, monitoring, scheduling, cost oversight, acquisition planning, financial management/budgeting services, status reviews, customer interface, quality assurance/independent verification and validation support, administrative assistance, acquisition support and documentation.

FSC/PSC Class D317 – IT Web-based Subscription

Work with Internet Service Providers (ISP) and cloud providers (Microsoft, Google, Amazon, etc) for their services to be analyzed, included in system designs, licensed, configured, and tested as part of an total system delivered to clients.

FSC/PSC Class D399 – Other IT and Telecommunications

Provide or facilitate the acquisition, installation, and testing of other IT and

Telecommunications services required to meet the services requested by a client.

Appendix A – SIN 54151S

Position/ Labor

Category

GSA

Price

GSA

Price

GSA

Price

GSA

Price

GSA

Price

Program Manager /

Senior Project Manager

$113.80 $116.53 $119.33 $122.19 $125.13

Project Manager $92.48 $94.69 $96.97 $99.29 $101.68

Senior Process Analyst $92.48 $94.69 $96.97 $99.29 $101.68

Process Analyst $78.25 $80.13 $82.05 $84.02 $86.04

Principal Consultant $170.73 $174.82 $179.02 $183.32 $187.72

Senior Business Analyst $99.62 $102.02 $104.46 $106.97 $109.54

Business Analyst $71.13 $72.84 $74.58 $76.38 $78.21

Senior Data Base Analyst $106.71 $109.27 $111.89 $114.58 $117.33

Data Base Analyst (DBA) $85.36 $87.41 $89.51 $91.66 $93.86

Data Analyst $78.25 $80.13 $82.05 $84.02 $86.04

Quality Assurance

Manager

$99.62 $102.02 $104.46 $106.97 $109.54

Senior Quality Assurance

Analyst

$85.36 $87.41 $89.51 $91.66 $93.86

Quality Assurance

Analyst

$64.02 $65.55 $67.13 $68.74 $70.39

Senior Systems Analyst $92.48 $94.69 $96.97 $99.29 $101.68

Systems Analyst $78.25 $80.13 $82.05 $84.02 $86.04

Senior

Programmer/Analyst

$78.25 $80.13 $82.05 $84.02 $86.04

Programmer/Analyst $71.13 $72.84 $74.58 $76.38 $78.21

Programmer $64.02 $65.55 $67.13 $68.74 $70.39

Systems Architect $106.71 $109.27 $111.89 $114.58 $117.33

Senior Developer $85.36 $87.41 $89.51 $91.66 $93.86

Developer $71.13 $72.84 $74.58 $76.38 $78.21

Senior Network Engineer $92.48 $94.69 $96.97 $99.29 $101.68

Network Engineer $71.13 $72.84 $74.58 $76.38 $78.21

“Due to the availability or limitation of education, occasionally substitution of experience as referenced below for a professional labor type with additional years of experience will be provide to the Federal Agency when responding to their IT requirements and it is solely the acquiring agency’s determination, if the substitution is considered acceptable prior to an award.”

Service Contract Labor Standards: The Service Contract Labor Standards, formerly the

Service Contract Act (SCA), is applicable to this contract as it applies to the entire

Multiple Award Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and/or when the contractor adds SCLS labor categories/employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a

SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

LABOR CATEGORY DESCRIPTIONS – SIN 54151S

JOB TITLE: Program Manager / Senior Project Manager

Minimum/General Experience:

Eight or more years of experience on projects, including five or more years in a leadership

/ management role, requiring experience in management, work estimates, resource management including resource allocation. Consultant must demonstrate strong leadership and communication skills, and the ability to manage multiple projects simultaneously or manage multiple project managers who are managing projects simultaneously. Considered an expert in the management and control of project budgets and resources. Ability to work well with all levels of management, business personnel and motivate project team members. Excellent communicator with exceptional facilitation and cross-functional team facilitation skills

Functional Responsibilities:

Responsible for managing and overseeing multiple projects simultaneously or manage multiple project managers who are managing projects simultaneously. Responsible for all outcomes of a Program and / or Projects. Performs or delegates the initiation, planning, monitoring and control, and closure of Projects and/or programs. Works to ensure all project constraints are known, understands and mitigates project risks, works with project stakeholders to eliminate project issues. All work is guided to ensure projects and programs are managed in an effective manner to scope, duration (time) and cost. Ensure compliance with all applicable standards, and uses discipline project management to document and ensure approval through Project change requests, to deviations to plan.

Minimum Education:

Bachelor's degree; preferably in Information Systems, Engineering, Business or

Management. PMI Project Management Professional (PMP) designation preferred.

JOB TITLE: Project Manager

Five or more years of experience on projects, including three or more years in a leadership

/ management role, requiring experience in management, work estimates, resource management including resource allocation. Consultant must demonstrate strong leadership and communication skills, and the ability to manage a large project (4000 or more person hours) or multiple smaller projects simultaneously. Consultant must have the ability to manage and control of project budgets and resources. Individual must work well with all levels of management, business personnel and motivate project team members. Consultant must be an excellent communicator with exceptional facilitation skills.

Responsible for managing and overseeing one large or multiple smaller projects simultaneously. Responsible for outcomes of a Project. Performs or delegates the initiation, planning, monitoring and control, and closure of Projects and/or programs.

Works to ensure all project constraints are known, understands and mitigates project risks, works with project stakeholders to eliminate project issues. All work is guided to ensure projects and programs are managed in an effective manner to scope, duration (time) and cost. Ensure compliance with all applicable standards, and uses discipline project management to document and ensure approval through Project change requests, to deviations to plan.

JOB TITLE: Senior Process Analyst

Eight or more years of experience in business and systems development. Five or more years of direct experience in process improvement and reengineering methodologies.

Experience in facilitating, process methodology, evaluation, process engineering across all phases of the Systems Development Lifecycle. Expert knowledge of and experienced in identifying best practices, business management, organizational change management, process modeling using UML and general experience in information technology development methods and practices.

Provides leadership in process engineering, and conducts process modeling to fulfill business understanding of process flows, seeking improvements to business processes and

Systems process to improve efficiencies of those processes. Expert knowledge of business and Systems Development Lifecycle best practices including various System

Development Lifecycle Methodologies. Facilitates JAD sessions and leads business and

IT Teams through Business Process mapping of current "As-is" and future "To-be" processes. Leader with responsibilities managing and leading business and IT staff to use process models in System development design and development efforts.

Management.

JOB TITLE: Process Analyst

Five or more years of experience in systems development responsible for process improvement and reengineering methodologies. Experience in facilitating, process methodology, evaluation, process engineering across all phases of the Systems

Development Lifecycle. Knowledgeable of and experienced in identifying best practices, business management, organizational change management, process modeling using UML and general experience in information technology development methods and practices.

Provides expertise in process engineering, and conducts process modeling to fulfill business understanding of process flows, seeking improvements to business processes and

Systems process to improve efficiencies of those processes. Directly responsible for promoting and mentoring of best practices in business and systems development processes and procedures. Facilitates JAD sessions and leads business and IT Teams through

Business Process mapping of current "As-is" and future "To-be" processes. Experienced in interviewing, mentoring and leading business and IT staff to use process models in System development design and development efforts.

JOB TITLE: Principal Consultant

Fifteen or more years of Information Technology experience and considered an expert in one or more technologies and/or systems or methods, in a highly technical or management role; exemplary and demonstrated strong leadership skills and abilities. Highly sought after consultants with specific experience, which include but not limited to (Peoplesoft, SAP, Process Improvement, Program Management, Service Oriented Architecture or other areas where hard to find "expert consultant" experience and knowledge are highly sought with specific technology or system knowledge is required). Individual consistently delivers and has the ability to work with all levels of management, influencing strategic decisions that affect a considerable portion of an organization, department, division, or other entity.

Functional Responsibilities: Provides strategic direction, mentoring and expert knowledge in a system, business, project or process methods. Provides expert knowledge and drives the direction of a system, business or project / program. Works with Senior

Management to develop buy-in to strategic direction.

Minimum Education: Bachelor's degree; preferably in Information Systems, Engineering, Business or Management. Certification preferred includes PMI Project

Management Professional (PMP), Microsoft certification(s), JAVA certification or other

IT Industry certifications.

JOB TITLE: Senior Business Analyst

Eight or more years of experience in business and /or systems development. Five or more years of direct experience working on project teams defining, organizing and documenting user requirements. Five or more years of direct experience developing and executing User

Test Plans. Experienced in process improvement and engineering methods is highly desirable. Experienced in facilitating JAD sessions, process methodology, critical thinking, and evaluation of user requirements. Knowledge and understanding of process improvement methods desired. Three or more years of Systems Development Lifecycle experience preferred. Considered a Subject Matter Expert in one or more industries.

Experience in organizational change management, process modeling using UML and general experience in information technology development methods and practices highly desired.

Provides leadership in business areas as a Subject Matter Expert in one or more industries.

Responsible for leading / facilitating user requirements, process engineering, including organizing and documenting user requirements. Expert knowledge of business and

Systems Development Lifecycle best practices including various System Development

Lifecycle Methodologies. Facilitates JAD sessions and leads business teams through

Business Process mapping of current "As-is" and future "To-be" processes. Leader with responsibilities of managing and leading business staff in Systems Development needs and functional design review and sign-off. Lead a team or develops alternative solutions to problems and, where appropriate, assists in implementing improved or new business processes or automated systems. Leads staff or directly defines user test plans including the development of test cases expected results and performing User Acceptance testing.

Associates degree in Business, Accounting of Information Systems; Bachelor's degree preferred in Business or Management.

JOB TITLE: Business Analyst

Three or more years of experience in business and /or systems development. Two or more years of direct experience working on project teams defining, organizing and documenting user requirements. Five or more years of direct experience developing and executing User

Test Plans. Experienced in process improvement and engineering methods is highly desirable. Experienced in facilitating JAD sessions, process methodology, critical thinking, and evaluation of user requirements. Knowledge and understanding of process improvement methods desired. One or more years of Systems Development Lifecycle experience preferred. Considered a Subject Matter Expert in one or more industries.

Experience in organizational change management, process modeling using UML and general experience in information technology development methods and practices highly desired.

Responsible for participating user requirements definition, process engineering, including organizing and documenting user requirements. Knowledge of business and Systems

Development Lifecycle best practices including various System Development Lifecycle

Methodologies. Participates in JAD sessions and works with business teams through

Business Process mapping of current "As-is" and future "To-be" processes.

Responsibilities include functional design review and sign-off, developing alternative solutions to problems and, where appropriate, assists in implementing improved or new business processes or automated systems. Directly defines user test plans including the development of test cases expected results and performing User Acceptance testing.

JOB TITLE: Senior Data Base Analyst

Six or more years of Information Technology experience, including demonstrated experience with database design and data modeling and data base design and database administration. Four or more years of SQL experience using Microsoft SQL Server, UDB/DB2, Oracle, or Sybase. Three or more years of direct responsibility for database design including the levels of Normalization. Leadership and/or Management experience leading or mentoring Junior Data Base Analysts in the development of systems.

Provide expert advice and review of relational database management systems (RDBMS) in support of System Development Projects. Provide expert level consultation and perform data modeling in support of RDBMS Development. Evaluates and recommends available

DBMS products to support systems functional design. Develop and maintain database platforms like SQL Server, Oracle, UDB/DB2, or Sybase. Defines and implements database organization (physical models), indexing, and tuning methods in support of highly functional and efficient RDBMS.

Bachelor's degree; preferably in Computer Science or Management Information Systems.

Microsoft MCSDBA certification or similar Oracle, Sybase or UDB certification preferred.

JOB TITLE: Data Base Analyst

Three or more years of Information Technology experience, including demonstrated experience with database design and data modeling and data base design and database administration. Three or more years of SQL experience using Microsoft SQL Server, UDB/DB2, Oracle, or Sybase. Two or more years of direct responsibility for database design including the levels of Normalization.

Functional Responsibilities: Manages the development of database(s) in support of

System Development Projects. Provide expert level consultation and perform data modeling in support of RDBMS Development. Evaluates and recommends available

DBMS products to support systems functional design. Develop and maintain database platforms like SQL Server, Oracle, UDB/DB2, or Sybase. Defines and implements database organization (physical models), indexing, and tuning methods in support of highly functional and efficient RDBMS.

Bachelor's degree; preferably in Computer Science or Management Information Systems.

JOB TITLE: Data Analyst

Three or more years of Information Technology experience, including full understanding and experience using data mapping, data Extract Transfer Language (ETL). Demonstrated experience with database design and data modeling as well as two or more years of SQL experience using Microsoft SQL Server, UDB/DB2, Oracle, or Sybase. Two or more years of direct responsibility for database design including the levels of Normalization.

Work with user to understand data needs; support DBA's with data extraction and data manipulation; perform data extraction and transformation (data conversion) as needed to support peers (Database Analysts, System Analysts, and developers) as required.

Participate and develop data models as required to document data structures. Two or more years of SQL experience using SQL Server, UDB/DB2, Oracle, or Sybase.

Associates Degree in Business, Accounting of Information Systems; Bachelor's degree preferably in Computer Science or Management of Information Systems.

JOB TITLE: Quality Assurance Manager

Eight or more years of progressive experience in Quality Assurance, including five or more years experience developing Test Plans, Test Cases, and expected test results. Five or more years of experience executing Test Plans, Test Cases and documenting test results using disciplined Test Plan methods to include a Test repository. Five or more years of experience installing, implementing and developing automated testing, preferably use of automated testing tools. Five or more years of scripting experience include test scripting

(TSL). Five or more years of experience working in a project team environment of cross-functional team environment. Three or more years of direct management and leadership skills.

Leader of a specialized business area responsibilities include the planning and development of Test Plans, Test Cases, and expected test results. Ability to lead others in a QA area supporting application systems in a managed way, defining expected results to ensure (newly developed and or modified) systems are functioning to specifications.

Participates in the development and implementation of complex application systems, ensuring through testing, quality reviews, peer reviews, quality audits that projects and systems are delivered to expectations.

JOB TITLE: Senior Quality Assurance Analyst

Five or more years of progressive experience in Quality Assurance, including five or more years experience developing Test Plans, Test Cases, and expected test results. Five or more years of experience executing Test Plans, Test Cases and documenting test results using disciplined Test Plan methods to include a Test repository. Three or more years of experience installing, implementing and developing automated testing, preferably use of automated testing tools. Five or more years of scripting experience include test scripting

(TSL). Two or more years of experience working in a project team environment of cross-functional team environment.

Responsibilities include the planning and development of Test Plans, Test Cases, and expected test results. Ability to lead others in a QA area supporting application systems in a managed way, defining expected results to ensure (newly developed and or modified) systems are functioning to specifications. Participates in the development and implementation of complex application systems, ensuring through testing, quality reviews, peer reviews, quality audits that projects and systems are delivered to expectations.

JOB TITLE: Quality Assurance Analyst

Three or more years of progressive experience in Quality Assurance, including three or more years experience developing Test Plans, Test Cases, and expected test results. Three or more years of experience executing Test Plans, Test Cases and documenting test results using disciplined Test Plan methods to include a Test repository. Three or more years of experience installing, implementing and developing automated testing, preferably use of automated testing tools. Two or more years of scripting experience include test scripting

(TSL). One or more years of experience working in a project team environment of cross-functional team environment.

Responsibilities include the planning and development of Test Plans, Test Cases, and expected test results. Ability to test application systems in a managed way, defining expected results to ensure (newly developed and or modified) systems is functioning to specifications. Participates in the development and implementation of complex application systems, ensuring through testing, quality reviews, peer reviews, quality audits that projects and systems are delivered to expectations.

JOB TITLE: Senior Systems Analyst

Ten or more years of experience in Systems Analysis, design and development. Six or more years of direct experience in systems analysis, feasibility studies, requirements management, systems design, process and data modeling, as well as process improvement and engineering methodologies. Experienced in facilitating JAD sessions, system design methodologies, and evaluation of alternative system solutions, including ROI. Expert knowledge of and experience in identifying best practices in systems acquisition, alternative solutions, business management, organizational change management, process modeling using UML and general experience in information technology development methods and practices.

Provides leadership in requirements management (business and technical) process engineering, and conducts process modeling to fulfill business understanding of process flows, seeking improvements to business processes and systems processes to improve efficiencies of those processes. Expert knowledge of Systems Development Lifecycle best practices including various System Development Lifecycle Methodologies. Leads a team or teams to determine alternative solutions to business problems, evaluating alternative solutions, and documenting recommendations including ROI. Facilitates JAD sessions and leads business and IT teams through Business Process mapping of current "As-is" and future "To-be" processes. Leader with responsibilities of managing and leading business and IT staff to use process and data models in system development acquisitions, development and implementing recommended and approved solutions.

JOB TITLE: Systems Analyst

Six or more years of experience in Systems Analysis, design and development. Three or more years of direct experience in systems analysis, feasibility studies, requirements management, systems design, process and data modeling, as well as process improvement and engineering methodologies. Experienced in participating JAD sessions, system design methodologies, evaluation of alternative system solutions, including ROI. Expert knowledge of and experience in identifying best practices in systems acquisition, alternative solutions, business management, organizational change management, process modeling using UML and general experience in information technology development methods and practices

Responsible for defining, documenting and organizing requirements business and technical, to enable alternative solutions to be recognized and evaluated based on requirements. Participate in or lead JAD sessions to model (Process and Data) business processes using system engineering principals. Use process modeling to fulfill business understanding of process flows, seeking improvements of business and system effectiveness and system efficiencies. Expert knowledge of Systems Development

Lifecycle best practices including various System Development Lifecycle Methodologies.

Works individually or leads a team to determine alternative solutions to business problems, evaluating alternative solutions, and documenting recommendations including

ROI. Facilitates JAD sessions and leads business and IT teams through Business Process mapping of current "As-is" and future "To-be" processes.

JOB TITLE: Senior Programmer Analyst

Ten or more years of progressive experience in the system development and maintenance of legacy systems. Demonstrated experience and team lead of a team of programmers and/or programmer analysts in the support and maintenance of a system. Expert experience in older technologies such as COBOL, Assembler, CICS, DB2, IDMS, and

ADO. Ten or more years of Systems Development Lifecycle experience. Demonstrated leadership experience and excellent communication skills are required.

Performs the design, programming, documentation, and implementation of system enhancements and maintenance of legacy applications. Provides leadership and mentoring as a team led to junior staff as required. Provides knowledge of information systems and related systems development lifecycle concepts for effective development, and implementation including disciplined testing of software enhancements and maintenance activities. Participates in all phases of SDLC with emphasis on the design, coding, testing, documentation, and acceptance testing.

Associate degree in Business, Accounting of Information Systems; Bachelor's degree preferred in Business, or Management, Computer Science or Information Management.

JOB TITLE: Programmer Analyst

Minimum /General Experience:

Six or more years of progressive experience in the system development and maintenance of legacy systems. Demonstrated experience in the support and maintenance of a system.

Expert experience in older technologies such as COBOL, Assembler, CICS, DB2, DMS, and ADO. Six or more years of Systems Development Lifecycle experience.

enhancements and maintenance of legacy applications. Provides knowledge of information systems and related systems development lifecycle concepts for effective development, and implementation including disciplined testing of software enhancements and maintenance activities. Participates in all phases of SDLC with emphasis on the design, coding, testing, documentation, and acceptance testing

JOB TITLE: Programmer

Three or more years of progressive experience in the system development and maintenance of legacy systems. Demonstrated experience in the support and maintenance of a system. Experience in older technologies such as COBOL, Assembler, CICS, DB2, IDMS, and ADO. Three or more years of Systems Development Lifecycle experience.

enhancements and maintenance of legacy applications. Provides knowledge of information systems and related systems development lifecycle concepts for effective development, and implementation including disciplined testing of software enhancements and maintenance activities. Participates in all phases of SDLC with emphasis on the design, coding, testing, documentation, and acceptance testing

JOB TITLE: Systems Architect

Eight or more years of progressive experience in technical architecture, analysis, and design of complex systems for n-tier applications using new technologies and methods.

Expertise is system architecture, RDBMS process and data modeling. Eight or more years of demonstrated experience in managing the technical design, development, and implementation of systems development or major enhancements of application systems.

Five or more years of experience in project(s) environment using new open source and/or

Microsoft technologies. Demonstrated leadership including communication skills; giving formal presentations to build consensus of solutions to complex business and systems functions. Demonstrated ability to work independently as well as build, motivate and mentor junior systems developer, database analysts, technical writers, and other project team members. Expert knowledge in one or more of the following development languages: JAVA, Microsoft Visual Studio (C#, .Net), XML, Pen, PHP, or ASP.

Demonstrated understanding and knowledge of databases of Microsoft SQL Server, Oracle, UDB/DB2, and Sybase

Perform in a leadership role analyzing user and technical requirements to design, develop, and implement complex systems to support business objectives. Design systems and data architecture to include the hardware, operating systems, middleware, application software, and RDBMS to meet all requirements. Lead and mentor future cross-functional teams as part of a Project or Program of system development initiatives. Specific skills include facilitation skills, requirements elicitation and management, functional design, development and implementation. Maintain expertise in RDBMS such as Microsoft SQL

Server Oracle, UDB/DB2, and Sybase. Maintain expertise in distributed technologies like web services, XML, UML, Microsoft Visual Studio, Oracle, or BPEL. Mentor Junior staff in analytical and computational techniques and methods including SDLC (Agile, RUP, Water-fall) and process improvement using CMMI. Leads the effort to created high-level systems design, data flow diagrams, and specifications of application systems development. Leads and participates in all phases of software development lifecycle.

Provide daily technical supervision and direction to staff.

Bachelor's degree; preferably in Computer Science or Management Information Systems;

Masters Degree in Computer Science or Management Information Systems. Microsoft certification or similar Oracle, or IT Technical certifications preferred.

JOB TITLE: Senior Developer

Six or more years of progressive experience in technical architecture, analysis, and design of complex systems for n-tier applications using new technologies and methods. Six or more years of demonstrated experience in managing the technical design, development, and implementation of systems development or major enhancements of application systems.