MAS - Cruise Ventures Inc. - GS33F0013P

FEDERAL SUPPLY SERVICE

MULTIPLE AWARD SCHEDULE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

Cruise Ventures (dba CI Travel Center) 192 Ballard Court, Suite 200 Virginia Beach, VA 23462

Kevin J. McElroy phone: 757.640.9203 fax: 757.544.9073 email: kmcelroy@ciazumano.com

DUNS #: 074746744

UEI – HAG5FDE7P8811

https://www.citravel.com

BUSINESS SIZE: SMALL BUSINESS

Large Category TRAVEL SIN 561510 Travel Agent Services SIN ANCILLARY Ancillary Supplies and Services

Contract Number: GS‐33F‐0013P

FSC/PSC V302, V999

Period Covered by Contract: 02.25.2004‐02.25.2024 Effective as of Modification PS‐A853, May 03, 2023

For more information on ordering from Federal Supply Schedules, go to the GSA Schedules page at GSA.gov.

Online access to contract ordering information, terms and conditions, up‐to‐date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu‐driven database system. The INTERNET address for GSA Advantage!® is: GSAAdvantage.gov. Prices shown herein are Net (discount deducted).

mailto:kmcelroy@ciazumano.com https://www.citravel.com/

CI TRAVEL | MAS SIN‐561510 | Contract Number: GS‐33F‐0013P Page 2 of 10

INTRODUCING CI TRAVEL (*)

EXPERIENCE:

CI Travel is classified as a small business under the Small Business Administration standards. Although small by definition, CI Travel is one of the largest TMCs in the country. The company is headquartered in Virginia Beach, Virginia with a second large reservation center in Portland, Oregon and other offices spread throughout the country. At CI Travel has spent over fifty (50) years helping businesses and travelers navigate their way to success.

Our support of Government CTOs and TMCs began thirty‐seven (37) years ago in 1985 when CI Travel was awarded the Southeastern Virginia GSA contract. Management of Government travel continues uninterrupted today with contracts with GSA Multiple Award Schedule (MAS) 561510, the eTS contractors and many others.

As the company has evolved, so have business travelers’ expectations and the need to support the traveler with improved technology. CI Travel has been an active participant in the evolution of online booking technology and remains diligent in incorporating the latest advances into our clients’ programs. When the Department of Defense decided to consolidate the management of new military recruit travel (MEPS) from four vendors operating under six contracts into a single contract and vendor, CI Travel was chosen and created a single, consistent, booking process with its own proprietary automated booking tool to accomplish the change. The result was a significant reduction in the labor required to support the contract and contract pricing that passed along the savings to the government earning the company recognition as an innovative and solutions‐oriented vendor.

STAFFING

Technology alone is not enough to support an effective travel program. CI Travel believes that its people are as much the differentiator as the technology it employs. Our agents have significant experience consulting with business and government travelers. They understand the nuances of the authorization and approval processes that surround travel and have developed an effective and efficient system of fulfilling travel.

Continuing education is a critical component to the success of CI Travel’s staff; training classes are routinely given to new and experienced personnel alike at a multi‐station GDS‐equipped training facility. All travel counselors receive ongoing training on the Global Distribution System (GDS) via updates, shortcuts, and weekly/monthly staff meetings

CI TRAVEL | MAS SIN‐561510 | Contract Number: GS‐33F‐0013P Page 3 of 10

TECHNOLOGY

CI Travel maintains a complete inventory of all computer systems, software licenses, peripherals, and network hardware utilized. CI Travel’s network provides redundancy at the hardware, data transport and power layer to address Fault Tolerance and Disaster recovery concerns. CI Travel has made arrangements with several vendors to provide a quick response should CI Travel suffer a catastrophic loss of our core technology infrastructure. CI Travel maintains and tests annually our business continuity and disaster recovery plans; both are available at your request.

SAVINGS

CI Travel also has corporate and leisure businesses in addition to its government business.

Because of this added volume, CI Travel has capabilities which benefit the government travel program. As an example, to support these divisions, CI Travel has a human resources department to recruit and train staff and monitor regulations concerning personnel issues.

Also, as one of an elite group of Travel Management Companies certified by the U.S. General Services Administration (GSA), CI Travel actively supports GSA's travel policies through a continuous quest for techniques and technologies that will maximize the efficiency of federal agency travel in both hard and soft dollars.

One of an elite group of Travel Management Companies certified by the U.S. General Services Administration (GSA), CI Travel actively supports GSA's travel policies through a continuous quest for techniques and technologies that will maximize the efficiency of federal agency travel in both hard and soft dollars.

ARC (Airline Reporting Corporation) provides CI Travel with business process and financial management tools and powerful data and analytics. Nearly 16,000 travel agencies and 190 airlines use ARC’s settlement services. ARC is the travel industry’s gold standard of accreditation.

IATAN (International Airlines Travel Agent Network) promotes professionalism, administers meaningful and impartial business standards, and provides cost‐effective products and services that benefit the travel industry.

CLIA (Cruise Lines International Association) is the world´s largest cruise association and is dedicated to the promotion and growth of the cruise industry.

Coupled with letters of commendation by the U.S. State Department and Commander, Air Force Materiel Command and from the Columbia Accident Investigation Board; letters of appreciation and recognition from NASA; letters of commendation and appreciation from Wright‐Patterson AFB; show that CI Travel is held in high regard as a leader among Government travel service providers.

CI TRAVEL | MAS SIN‐561510 | Contract Number: GS‐33F‐0013P Page 4 of 10

SUMMARY

CI Travel has served businesses and their travelers for 50 years developing a reputation for providing the highest levels of service to both travelers and their travel management teams. We understand the complexities of government travel (both domestic and international), and we know the rules as they apply to Fly America, Open Skies, government per diems, etc. We urge you to speak with our customers ‐ with the Defense Travel Management Office (DTMO) to query how well we understand complex international itineraries; with NATO (SACT) to discuss our travel management expertise. With confidence, select CI Travel to be your travel partner knowing that we are committed to continuing the tradition of excellence that we have established.

(*) Disclaimer for above

NOT UNDER CONTRACT

The Government has neither vetted nor incorporated the “Introducing CI Travel” language (above) into the Contract GS‐33F‐0013P or base award.

CI TRAVEL | MAS SIN‐561510 | Contract Number: GS‐33F‐0013P Page 5 of 10

CUSTOMER INFORMATION:

1. Table of Awarded Special Item Numbers:

SIN Description Page Number SIN 561510 Travel Agent Services 8 ANCILLARY Ancillary Supplies and Services 9

b. Lowest Priced Model Number:

Ancillary Supplies and Services

Additional Services Regular Mail $2.13 Note 2

c. Labor Categories:

Service descriptions will be provided upon request

2. Maximum Order:

$1,000,000.00

3. Minimum Order:

$50.00

4. Geographic Coverage (delivery area):

Domestic Delivery ‐ delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point within the aforementioned areas for orders received from overseas activities.

5. Point of Production:

CI Travel (Headquarters) 192 Ballard Court, Suite 200 Virginia Beach, VA, 23462 ph: 757.640.9203 f: 757.544.9073 kmcelroy@ciazumano.com

6. Discount from List Prices, Statement of Net Price:

All prices herein are net (discounts have been deducted). Prices include the IFF.

7. Quantity Discounts:

CI Travel offers quantity discounts; please see the price list below for details.

CI TRAVEL | MAS SIN‐561510 | Contract Number: GS‐33F‐0013P Page 6 of 10

8. Prompt Payment Terms:

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign Items:

Not applicable.

10. a. Time of Delivery:

To be negotiated between CI Travel and ordering agencies.

b. Expedited Delivery:

Items available for expedited delivery are noted in this price list.

c. Overnight and 2‐Day Delivery:

As quoted in this price list.

d. Urgent Requirements:

As requested by the task quote.

11. F.O.B. Points:

Destination.

12. Ordering Address:

CI Travel (Headquarters) 192 Ballard Court, Suite Virginia Beach, VA 23462 ph: 757.640.9203 f: 757.544.9073 kmcelroy@ciazumano.com

b. Ordering Procedures:

For supplies and services, the ordering procedures, and information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405‐3.

13. Payment Address:

CI Travel (Headquarters) 192 Ballard Court, Suite 200 Virginia Beach, VA 23462 ph: 757.640.9203 f: 757.544.9073 kmcelroy@ciazumano.com

CI TRAVEL | MAS SIN‐561510 | Contract Number: GS‐33F‐0013P Page 7 of 10

14. Warranty Provision:

Not applicable.

15. Export Packing Charges:

Not Applicable.

16. Terms and Conditions of Rental, Maintenance, and Repair:

Not Applicable.

17. Terms and Conditions of Installation:

Not Applicable.

18. Terms and Conditions of Repair Parts:

a. Terms and Conditions for any other Services:

Not Applicable.

b. Terms and conditions for any other services.

Not applicable.

19. List of Service and Distribution Points:

Not Applicable.

20. List of Participating Dealers:

Not Applicable.

21. Preventive Maintenance:

Not Applicable.

22. Special Attributes:

Section 508 Compliance:

Information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at https://www.Section508.gov/.

23. Unique Entity Identifier Number (UEI): HAF5FDE7P881

24. System for Award Management (SAM) Registration:

CI Travel is registered in the SAM database.

https://www.section508.gov/

CI TRAVEL | MAS SIN‐561510 | Contract Number: GS‐33F‐0013P Page 8 of 10

Pricing:

The pricing shown in the Table below is net; all discounts have been deducted.

CI Travel Pricing Format Sheet – MAS SIN‐561510 Travel Agent Services

Pricing for Domestic and International Reservations

Price with IFF for Transaction A Updated with $3.10 IFF Number of Tickets – No Minimum Quantity

Full‐Service Reservation $34.99 Transaction A Note 1

Online Reservation $16.78 Transaction A Note 1

Number of Tickets – 7,500 Minimum Transactions

Full‐Service Reservation $30.74 Transaction A Note 1

Online Reservation $13.74 Transaction A Note 1

Number of Tickets – 25,000 Minimum Transactions

Full‐Service Reservation $28.37 Transaction A Note 1

Online Reservation $10.73 Transaction A Note 1

Note 1 ‐‐ includes $3.10 IFF

CI TRAVEL | MAS SIN‐561510 | Contract Number: GS‐33F‐0013P Page 9 of 10

CI Travel Pricing Format Sheet – MAS SIN‐561510 Travel Agent Services

Pricing for Domestic and International Reservations

Price with IFF for Transaction B Updated with .75% (or $.0075) IFF Number of Tickets – No Minimum Quantity

Full‐Service Hotel/Car Only Reservation $5.22 Transaction B Note 2

Online Hotel/Car Only Reservation $4.01 Transaction B Note 2

Number of Tickets – 7,500 Minimum Transactions

Full‐Service Hotel/Car Only Reservation $3.99 Transaction B Note 2

Online Hotel/Car Only Reservation $2.16 Transaction B Note 2

Number of Tickets – 25,000 Minimum Transactions

Full‐Service Hotel/Car Only Reservation $7.67 Transaction B Note 2

Online Hotel/Car Only Reservation $4.01 Transaction B Note 2

Note 2 ‐‐ includes $.0075 IFF

CI TRAVEL | MAS SIN‐561510 | Contract Number: GS‐33F‐0013P Page 10 of

CI Travel Pricing Format Sheet – ANCILLARY – Ancillary Supplies and Services

Number of Tickets – No Minimum Quantity/7,500/25,000

SUPPORT ITEMS

Full‐Time Employee (Equivalent 2080 Hours)

On‐site Administrative Support $55,273.00 per year Note 2

On‐site Agent Support (no reservations) $73,438.00 per year Note 2

On‐site Agent Support (reservations) $55,273.00 per year Note 2

Part‐Time Employee

On‐site Administrative Support TBD per hour Note 2

On‐site Agent Support (no reservations) TBD per hour Note 2

On‐site Agent Support (reservations) TBD per hour Note 2

OT

On‐site Administrative Support TBD per hour Note 2

On‐site Agent Support (no reservations) TBD per hour Note 2

On‐site Agent Support (reservations) TBD per hour Note 2

Additional Services

Overnight Mail $12.14 Note 2

Regular Mail $2.13 Note 2

Various Reports (basic) Included Note 2

GDS Terminal: The GDS Terminal equipment includes a computer, monitor, keyboard and mouse. $690.17 per terminal Note 2

Laser Printer: The Laser Printer equipment includes a laser printer. $230.73 per laser printer Note 2

Contractor LAN: The Contractor LAN equipment includes a modem/router. $267.96 per month Note 2

GDS Web Account Access Credentials/Like Software: This includes GDS software and GDS login access $80.60 per month Note 2

Note 2 ‐‐ includes .75% IFF