MAS - Meridian Imaging Solutions, Inc. - GS25F0008T

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Federal Supply Schedule GS25F0008T
Contract number
GS25F0008T
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This document provides details on a federal supply schedule contract. The contract was awarded on January 11, 2007 to provide products and services under the Multiple Award Schedule program. With a potential value of $117,637,276, the contract has a period of performance through January 10, 2027 and was issued by the General Services Administration Federal Acquisition Service. Key information includes the contracting vehicle, award date, potential contract value, and ordering period.

Meridian Imaging Solutions, Inc. (DBA The Fax Pros) Pricelist and/or Vendor Terms and Conditions for GS25F0008T, a Federal Supply Schedule awarded to Meridian Imaging Solutions, Inc. (DBA The Fax Pros), under The Office Imaging and Document Solution (FSS-36)

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FEBRUARY 2023 PRICE LIST

General Services Administration Authorized Federal Supply Schedule Price List

CONTRACT# GS-25F-0008T

Contract Period January 11, 2022 to January 10, 2027

CURRENT AS OF MODIFICATION # PS‐0223

Meridian Imaging Solutions 1595 Spring Hill Road / Suite 450

Vienna, VA 22182

Phone (703) 461-8195

Fax (703) 461-5219 www.whymeridian.com

Business Size: Other Than Small Business

DUNS #: 117007761

UEI #: VKM8P3JMNLT7

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov

Office Management category, Sub-Category Printing and Photographic Equipment under solicitation number 47QSMD20R0001

1 3/20/2019 http://www.whymeridian.com/

Click on page number to be directed to that page.

Click on Konica Minolta logo on any page within catalog to return to Table of Contents page.

Customer Information and General Terms & Conditions

Terms & Conditions for Managed Print Services 541611MPS………………………………………………………………………………………………………………………………………………………………10

Terms & Conditions for Maintenance Plans 811212SA

Terms & Conditions for Lease-To-Own Plan (532420LTOP) Operating Lease Plan (532420LC)

Terms & Conditions for Purchase 333316C

Terms & Conditions for Cost-Per-Copy 333316CPC

Terms & Conditions for Cost-Per-Copy 333316F

GSA Pricing & Specifications - Black/White Digital Copiers/Printers bizhub 4750i bizhub 300i bizhub 360i bizhub 450i bizhub 550i bizhub 650i …………………………………..……………………………………………………………….…………………………………………………………………………………………………………………………………………………………..55 bizhub 808………………………………………………………….…………………………………………………………………………………………………………………………………………………………………………………………………..57 bizhub 958 …………………………………………………………….…………………………………………………………………………………………………………………………………………………………………………………………………..59

Accurio Press 6120…………………………………………………………………..…………………………..……………………………………………………………………………………………………………………………………………61

GSA Pricing & Specifications - Full Color Digital Copiers/Printers bizhub C3350i………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………64 bizhub C300i………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..65 bizhub C360i………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..67 bizhub C450i…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..69 bizhub C550i…………………………………………………………………………………………………………………… bizhub C650i …………………………………………………………………………………………………………………..…………………………………………………………………………………………………………………………………73 bizhub C750i…………………………………………………………………………………………………………………………………………………………………………75 bizhub PRESS C4080 ………………………………………………………………………………………….……………………………………………………………………………………………………………………………………………….77

Security Information bizhub SECURE ………………………………………………………………………………………………………………… bizhub SECURE Platinum …………………………………………………………………………………………………………………

Common Access Card (CAC) Encryption……………………………………………………………………………………………………………………………………………………………………………………………….82

Hard Drive Cleaning ………………………………………………………………………………………………………

WebJet Inkjet Press

WebJet 100D & 200D……………………..……………………………………………………………………………………………………

TABLE OF CONTENTS

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Click on page number to be directed to that page.

Click on Konica Minolta logo on any page within catalog to return to Table of Contents page.

TABLE OF CONTENTS

Solutions

Netaphor Site Audit……………..……………………………………………………………………………………………………

Dispatcher Paragon (1-199)…………………………………………………………………

Dispatcher Paragon (200+)…………………………………………………………………

Dispatcher Phoenix ScanTrip ……………..……………………………………………………………………………………………………

Dispatcher Paragon Essentials…………………………………………………………………

Dispatcher Phoenix 7.0…………………………………………………………………

Dispatcher Phoenix R2Me+………………………………………………………………

Dispatcher Phoenix Suite……………………………………………………………

EFI Digital StoreFront ……………..……………………………………………………………………………………………………

EFI Digital StoreFront 8.X Essential…………..……………………………………………………………………………………………………

EFI Digital StoreFront 8.X ASP……………

Fiery Central v2 Servers…………………………………………………………

InfoFile Kno2……………………………………………………………

Kofax AutoStore V7……………………………………………………

Kofax AutoStore 7 Add-Ons…..……………………………………………………………………………………………………

Kofax AutoStore 7 + Output Manager Bundle………………………………………………………………………………………………

Kofax AutoStore 8…………………………………………………………………

Kofax Control Suite 1………………………………………………………………

Kofax Output Manager 5 …………………………………………………………………

Kofax Output Manager High Availability …………………………………………………………………

Nsi Output Manager………………………………………………………………

Output Manager Add-Ons…………………………………………………………………

Kofax AutoStore 7 High Availability…………………………………………………………………

Kofax AutoStore 7 High Volume High Availability…………………………………………………………………

Kofax AutoStore 7 Express…………………………………………………………………

Papercut…………………………………………………………………

Pharos Systems………………………………………………………………… bizhub SECURE Alert (formerly Prism)…………………………………………………………………

Opentext Rightfax…………………………………………………………………

Advantage Technologies OpenText RightFax Professional Services…………………………………………………………………

KM ECM BPO & Scanning Services…………………………………………………………………

Maintenance and Supplies for Discontinued Equipment……………………………………………………………………………………………………………………………………………………………………171

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For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

Meridian Company Overview

Meridian is committed to fulfilling our service pledge to you. We offer customized solutions, provided by caring local teams empowered to respond to customer needs. Experts at integrating complex business technologies, Meridian is a solutions-centric professional services firm headquartered in the Washington DC metro area.

Established in 1985, we have maintained a healthy growth rate, without debt, for our more than 30 years of superior past performance in office hardware, software and services. As your trusted office technology advisor, we take an innovative and proactive approach to managing the entire document lifecycle.

Through our assessment process, we take an in-depth look at the fully burdened costs of your business and technology infrastructure – from hardware and software, to maintenance and supplies, to business processes.

Then, we identify ways to reduce costs while significantly improving efficiencies in the workplace. By providing you with resources and advanced technology, we create a productive business environment that keeps your company focused on its core business and producing at its maximum potential.

We offer best-of-breed products and solutions from many vendors and therefore, unlimited variety. Many of our clients have consolidated multiple vendors to source all office technology needs to Meridian because of the range of services and solutions we can provide. We have the power that comes with being backed by a top global technology company, yet – as a locally managed business – we are still nimble enough to provide customized service and respond quickly to even the smallest client needs.

BEST OF BOTH WORLDS

Working with Meridian offers the peace of mind of working with a $10 billion global corporation, with the personalized customer experience you would typically only expect when partnering with a local small business.

Meridian is managed and operated locally, so high-level decisions can be made quickly, without dealing with corporate “red tape,” in the interest of your customer satisfaction. As a wholly owned subsidiary of Konica Minolta, one of the largest and most innovative office technology manufacturers in the world, we offer the resources, capabilities, peace of mind and guaranteed stability of a $10 billion global corporation. Yet, our service philosophy and business model – with local management, a single-minded focus on customer service and roots as a previously employee-owned company – underscore our unbiased recommendations tailored to your needs and our commitment to providing an excellent customer experience.

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STRATEGY

Meridian's business strategy is built on two critical facts:

First, companies are as individual as people are, and you need fully customized, document management and network solutions delivered in a cost-effective way.

Second, information is the universal currency of enterprise today, and must be managed as carefully as cash flow.

Above all, Meridian stands apart, not because of price or technology, which are the costs of doing business in this marketplace, but rather because of the caring individuals who serve the customers and take pride and ownership in Meridian. We offer the best solutions from several top manufacturers, giving you unrestricted access to new and emerging technologies from Konica Minolta, RISO, HP, Nuance, and more.

SERVICE & SUPPORT

The Meridian Means Service motto reflects our company’s mission to help clients get the most out of technology by combining great customer service with cutting-edge technology, bolstered by Meridian’s national reputation for service excellence, local management in the DC metro area, and backing by Konica Minolta—a global leader in business technology innovation.

We at Meridian are extremely proud of our service performance. Our business encompasses more than delivery of excellent products. We understand the importance of prompt and quality service. In fact, it is our commitment to quality service that sets us apart from any other office solutions provider in the area.

Our references will attest that Meridian delivers 100% of our contract commitments. We exceed those service commitments in many cases. This is made possible by our disciplined personnel; our intricate tracking systems, seamlessly integrated with our complimentary, mobile-optimized Customer Internet Access portal; and our completely built-in set of redundancies to assure quality control.

When your machine is in need of repair, you can contact our local dispatch center by phone, fax, e-mail, website, or through Customer Internet Access. When your call is placed into our state-of-the-art dispatch system, your serial number automatically triggers the response time goal. As this clock counts down, our dispatchers continually monitor call loads between technicians to “closed” in our computerized system, you will be able to see first-hand that we did meet or exceed your contracted response time. If service calls are placed online (24 hours/day, 7 days / week) through Customer Internet Access, the response time clock starts ticking at precisely 8 am the next business morning.

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CONFIDENTIAL INFORMATION

Government Confidential Information. While performing MDMS services, except as may be required by law, Meridian personnel will not disclose the Government’s confidential information which may become known to Meridian while performing Services (Government Confidential Information). Meridian personnel will be instructed that they shall not remove any of the Government’s documents or other materials and that they shall not disclose any Government Confidential Information to any persons other than the Government’s personnel, unless the Government authorizes Meridian in writing.

Meridian obligations hereunder do not apply to any Government Confidential Information which (i) is in the public domain prior to, at the time of, or subsequent to the date of disclosure to Meridian through no fault of Meridian,

(ii) was rightfully in our possession free of any obligation of confidentiality, (iii) was communicated by the Government to a third party free of any obligation of confidence, or (iv) was developed by Meridian employees or agents independently of and without reference to any of Government Confidential Information.

MERIDIAN CONFIDENTIAL INFORMATION:

While performing under MDMS, Meridian will disclose to the Government certain confidential business information (Meridian Confidential Information) including but not limited to the Procedures Manual. The parties agree that the Procedures Manual shall be considered Meridian Confidential Information. In addition, any documents marked confidential, proprietary or a similar designation shall be considered Meridian Confidential Information.

The Government will not disclose such information to any third party, except as may be required by law, unless such Meridian Confidential Information (i) is in the public domain prior to, at the time of, or subsequent to the date of disclosure to the Government through no fault of the Government, (ii) was rightfully in the Government’s possession free of any obligation of confidentiality, (iii) was communicated by Meridian to a third party free of any obligation of confidence, or (iv) was developed by the Government’s employees or agents independently of and without reference to any of Meridian Confidential Information.

The obligations of Confidential Information set forth above shall terminate one year after expiration or termination of MDMS.

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Information for Ordering Activities:

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

541611MPS: Managed Print Services 811212SA: Maintenance Service Agreement for Copiers 532420LTOP: Lease to Ownership Plans (LTOP) Copiers 532420LC: Operating Lease Plan for Copiers 333316C: Copiers 333316CPC: CPC Plan 333316F: Flat-Rate Monthly Fee Copying Plan For Copiers

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract.

Please see attached awarded pricelist.

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided.

Please see attached labor category descriptions.

2. Maximum order.

$1,000,000 for SIN 541611MPS $350,000 for SINs 811212SA, 532420LTOP, 532420LC, 333316F and 333316C

3. Minimum order.

None

4. Geographic coverage (delivery area).

Limited Locality: Meridian reserves the right to accept or refuse any purchase order, requiring delivery, installations, and training of service or service in areas beyond a sixty (60) mile radius of the Meridian main facility or that of any of its authorized distribution locations within limited localities.

5. Point(s) of production (city, county, and State or foreign country).

Meridian Imaging Solutions 1595 Spring Hill Road Suite 450 Vienna, VA 22182

USA

6. Discount from list prices or statement of net price.

Prices shown reflect GSA Net pricing.

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7. Quantity discounts.

None

8. Prompt payment terms.

0% Net 30 days

9a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold.

MERIDIAN IMAGING SOLUTIONS will accept the Government Commercial Credit Card, at no additional discount extended to the government for its use.

9b. Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold.

MERIDIAN IMAGING SOLUTIONS will accept the Government Commercial Credit Card, at no additional discount extended to the government for its use.

10. Foreign items.

None

11a. Time of delivery.

Thirty Days ARO

11b. Expedited Delivery.

Contact Meridian for expedited delivery information.

11c. Overnight and 2-day delivery.

Contact Meridian for expedited delivery information.

11d. Urgent Requirements.

Contact Meridian for expedited delivery information.

12. F.O.B. point(s).

Domestic Delivery including Alaska, Hawaii, and Puerto Rico

13a. Ordering address(es).

OPERATION HOURS 8:00 a.m. - 6:00 p.m. EST, M – F.

TOLL FREE (888) 289-2776

ORDER BY PHONE (703) 461-8195

CUSTOMER SERVICE (703) 461-8776

ORDER BY FAX (703) 461-5219

ORDER BY MAIL MERIDIAN IMAGING SOLUTIONS

1595 Spring Hill Road / Suite 450 Vienna, VA 22182

ORDER VIA E-MAIL info@meridian-imaging.com

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13b. Ordering procedures: for supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment address

MERIDIAN IMAGING SOLUTIONS

1595 Spring Hill Road / Suite 450 Vienna, VA 22182

15. Warranty provision.

Unless specified, equipment is delivered and installed without warranty. The following is applicable to all items and services herein.

OTHER THAN THE OBLIGATION OF MERIDIAN EXPRESSLY SET FORTH HEREIN, MERIDIAN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANYIMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.MERIDIAN SHALL NOT BE RESPONSIBLE FOR ANY DIRECT, INCIDENTAL OR CONSEQUENTIALDAMAGES RESULTING FROM THE USE OR PERFORMANCE OF

THE EQUIPMENT OR SUPPLIES, OR FOR THE LOSS OF USE OF THE EQUIPMENT.

NOTE: The term above does not affect the Government’s rights under the Inspection and Disputes clauses.

16. Export packing charges, if applicable.

None

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level).

SAME

18. Terms and conditions of rental, maintenance, and repair (if applicable).

Not Applicable

19. Terms and conditions of installation (if applicable).

Not Applicable

20a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable).

Not Applicable

21. List of service and distribution points (if applicable).

Not Applicable

22. List of participating dealers (if applicable).

NONE

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23. Preventive maintenance (if applicable).

Not Applicable

24a. Special attributes such as environmental attributes.

NONE

24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

Not Applicable

25. Data Universal Number System (DUNS) number.

DUNS: 117007761

26. Notification regarding registration in System for Award Management (SAM) database.

Registration active, CAGE Code 89WY3

541611MPS Managed Print Services

Meridian utilizes Meridian COMPLETE (with Audit Pack) software for needs assessment and analysis services, as well as managed print services. Meridian COMPLETE is a non-invasive print output measuring technology, a floor plan, a complete business walkthrough, and a pre-scheduled interview. Meridian COMPLETE is a secure application that collects printer and copier metrics and does not require a dedicated system.

Meridian COMPLETE runs as a Windows service, allowing it to operate 24 hours a day, 7 days a week. The transmission intervals can be customized to define how often the software will perform a device discovery. After each discovery, the collected data is sent to the hosting web server via SSL in a 128-bit encrypted text file.

This software will provide an individually tailored view of the customer’s environment. Based on the customer’s objectives, we create a complete “Quick View” which immediately zooms in on the GSA customer’s current total print environment usage and costs. This is then utilized to intelligently offer recommendations to realign your print environment technology processes, often improving productivity and decreasing expenditures almost immediately.

Meridian customizes service and supplies alerts for all managed print devices. Triggers can be set to automatically alert both the customer and the Meridian dispatch/helpdesk team when devices reach a remaining threshold of 30%-5% remaining in the toner cartridge. This technology allows us to provide intelligent automated supplies fulfillment.

Additionally, alerts are created to notify the customer and Meridian when preventative maintenance cycles are approaching, or if the device is signaling a need for a technician or user intervention (paper jams, paper

10 3/20/2019 replacement, critical service codes and errors). The default for alerts in FM Audit is every 4 hours, or when the alert is triggered. These intervals can be customized based on the customer’s preference or device criticality.

Following a complete analysis and assessment of the GSA customer agency requirements, Meridian will propose an MPS solutions that will help the GSA customer to reach their objectives. The first stage of the MPS process is gaining control of the fleet. This includes; establishing policies for device deployment and optimal usage levels and craft a communication program to the end user community to achieve buy-in.

The next stage in the Managed Print services implementation is optimization and ongoing management. Re-allocating equipment, assigning devices to the proper locations and downsizing equipment is all part of this stage.

Meridian will continue to monitor usage and requirements and then re-balance the fleet when necessary. Quarterly or at least bi-annual meetings are recommended in order to keep your organization optimized.

The final stage to complete the process is to enhance the fleet and business process optimization. Implement smart routing to send print jobs to appropriate devices and introducing document templates, stored content and variable data printing are very important for the final stage of the Managed Print Services process.

Meridian offers customers two options for Managed Print Services, both of which include our device discovery and monitoring tool, Meridian COMPLETE. This dashboard software application supports unlimited numbers of devices and locations. Meridian will recommend a Cost-Per-Copy (CPC) MPS solution or the use of Meridian’s MPS hourly labor categories. Both solutions are outlined below.

Labor categories include Meridian’s dashboard software, Meridian COMPLETE (with Audit Pack).

SIN Service Awarded GSA Hourly Rate

541611MPS MPS Site Manager $51.67

541611MPS MPS Site Supervisor $35.85

541611MPS MPS Customer Service Operator $30.80

The tables below outline Meridian’s MPS Cost-Per-Copy method. This includes one license of Meridian’s dashboard software, Meridian COMPLETE (with Audit Pack).

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Black and White Printers SIN Black & White Segment Awarded GSA Hourly Rate

5411611MPS 20-30 ppm $ 0.017

541611MPS 31-40 ppm $ 0.017

541611MPS 41-50 ppm $ 0.017

541611MPS 51-60 ppm $ 0.0153

541611MPS 61-90 ppm $ 0.00807

541611MPS 91-135 ppm $ 0.00637

Color Printers

SIN

Black & White

Segment Black & White GSA

Cost-per-Copy Color Segment Color GSA Cost-per-Copy

541611MPS 20-30 ppm $ 0.017 20-30 ppm $ 0.1105

541611MPS 31-40 ppm $ 0.017 31-40 ppm $ 0.1105

541611MPS 41-50 ppm $ 0.017 41-50 ppm $ 0.085

541611MPS 51-60 ppm $ 0.0153 51-60 ppm $ 0.085

541611MPS 61-90 ppm $ 0.00807 61-90 ppm $ 0.068

541611MPS 91-135 ppm $ 0.00637 91-135 ppm $ 0.068

Note: This pricing is inclusive of all makes and models as well as toner (OEM or Compatible), parts, labor and maintenance kits.

Must be connected to network for auto meter reads.

Invoicing: Monthly charges and meter charges are generally billed on a base monthly rate (w/ included copy allowance) and any overages in arrears. Meridian charges a “single click” charge for 8 ½ x 11 and charges “double click” charges for 11x 17.

Generally, meters are collected automatically via our data collection agent or via email from customers. If meter reads are not given to Meridian in a timely manner, Meridian shall be permitted

12 3/20/2019 to estimate or prorate charges based on an average monthly volume over the previous three months of usage.

MAINTENANCE RATE PROVISIONS

a. The Contractor shall bear all costs of maintenance, including labor, parts, and such other expenses as are necessary to keep the equipment in good operating condition, provided that the required repairs are not occasioned by fault or negligence of the ordering activity.

b. REGULAR HOURS The basic monthly rate for each make and model of equipment shall entitle the ordering activity to maintenance service during a mutually agreed upon nine (9) hour principal period of maintenance, Monday through Friday, exclusive of holidays observed at the ordering activity location.

c. AFTER HOURS Meridian does not offer after-hours service on the GSA Schedule at this time.

Relocation of Multifunctional Devices:

1. If the equipment is moved to geographical area not serviced by this contract, the equipment plan will be subject to cancellation and termination charges as described above. Meridian can offer service throughout

CONUS.

2. The Government shall give at least thirty (30) days written notice of the movement of equipment, unless such move is required because of an emergency.

3. Shipment to the new installation site shall be at Government expense by padded van or airfreight. The Government may ship the equipment by Government transportation or by commercial carrier.

4. When the shipment is under the control of the contractor and damage is incurred which results in costs for either labor or parts to restore the equipment to good operating condition at the new site, such costs shall be borne by the contractor.

5. When the shipment is under the control of the Government and damage is incurred which results in costs for either labor or parts to restore the equipment to good operating condition at the new site, such costs shall be borne by the Government.

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Managed Print Services Labor Category Descriptions

Site Manager Responsible for managing document production services operations including personnel management, equipment, coordination of service vendors and ensuring continuity of all operational systems. Train, guide and manage all Customer Service Operators and Supervisors, as well as train Leads to ensure effective account operation.

Communicate consistently with customer to ensure that all services are performed with high degree of satisfaction.

Coordinate account production activities to meet all required Service Level Agreements. Assist with the development of and manage to SOP's. Manage staffing plans (including back-up during absences; temp usage).

Identify opportunities within existing accounts for revenue and profit growth. Differences in position descriptions are based on level of experience, but are also impacted by site size, complexity, number of personnel, number of sites, etc.

Years of Experience: Must have 4 years of applicable experience, unless MPS certification program is completed Educational Requirements: High School Diploma or equivalent

Site Supervisor Responsible for supervising document production services operations including personnel direction, equipment operation, and coordination of service vendors and ensuring operational systems. Train, guide and supervise all Customer Service Operators and train Leads to ensure effective account operation.

Communicate consistently with customer to ensure that all services are performed with high degree of satisfaction.

Coordinate account production activities to meet all required Service Level Agreements.

Assist with the development of and manage to SOP's. Manage staffing plans (including back-up during absences;

temp usage). Identify opportunities within existing accounts for revenue and profit growth.

Differences in position descriptions are based on level of experience, but are also impacted by site size, complexity, number of personnel, number of sites, etc.

Years of Experience: Must have 2 years of applicable experience, unless MPS certification program is completed Educational Requirements: High School Diploma or equivalent

Customer Service Operator Proficiently performs the operation of equipment including copy machines, bindery equipment, x-ray machines, and postage and mail machines. Performs mail center functions including the pick-up, sorting and distribution of all mail.

Performs the pickup and deliveries of customer orders and/or finished product. Provides first-level customer service to client. Monitor the departmental work-flow and assign tasks to employees to efficiently complete work assignment. All associated administrative duties and related tasks. Operate high-speed duplicators, bindery equipment, postage/mail/express mail machines, and x-ray machine when required. Complete and clearly document using computer software (incl: Windows, Word, Excel, etc.) pertinent information on forms including, but not limited to: copy request form; daily log; postage meter log, incoming and outgoing mail log, weekly log; service log; and all related logs and forms. Assist in the monthly customer billing and data collection using computer software (incl: Windows, Word, Excel, etc.), as required. Diagnose and troubleshoot machine problems; monitor machine and copies; setup and run jobs; and monitor work. Provide first-level customer service to client, determining how to effectively meet customer needs Monitor the departmental work-flow and assign tasks to employees to efficiently complete work assignment. Monitor work assigned to trainee/temporary personnel, as

14 3/20/2019 required. Marry and assemble manuals that include tabs, inserts, and fold-outs; read, comprehend, and follow pagination sheets; determine and check paper curl and how to fan and load paper into the machine; and perform daily high-volume copier machine maintenance. Monitor service technicians, machine supply yields, inventory levels and service logs Maintain, service, and stock satellite copiers, if required; provide basic satellite copier training, if required.

Years of Experience: Must have 1 year of applicable experience, unless MPS certification program is completed Educational Requirements: High School Diploma or equivalent

811212SA Maintenance Invoicing Monthly charges and meter charges are generally billed on a base monthly rate and overages in arrears. Generally, meters are collected automatically via our data collection agent or via email from customers. If meter reads are not given to Meridian in a timely manner Meridian shall be permitted to estimate or prorate charges based on an average monthly volume over the previous three months of usage.

Maintenance Meridian shall maintain equipment in good working order in accordance with its service policies. Generally, all labor parts, supplies, and travel are included in a full maintenance agreement, excluding paper and staples. Meridian shall provide support during normal business hours (8am – 5pm, Monday through Friday) except for holidays observed by the Government. Please note that exceptions to business hours can be made based on agency requirements.

Maintenance and repair services may include the replacement of the Selenium Drum Photoconductor and any other parts which Meridian determines to be unserviceable. Replaced parts become the property of Meridian.

Period of a Full Maintenance Contract Periods of performance are generally 3-5 years, often in conjunction with equipment lease terms but can be modified to the agency’s needs.

Single Click vs. Double Click Meridian Imaging Solutions charges a “single click” charge for 8 ½ x 11 and charges “double click” charges for 11x17.

* Please contact Meridian for pricing information for Konica Minolta maintenance.

15 3/20/2019

Terms and Conditions Applicable to SINs 532420LTOP, 532420LC

LEASING OF GENERAL PURPOSE COMMERCIAL EQUIPMENT

SINs:

532420LTOP - Lease-to-Ownership Plan (LTOP) - Copiers 532420LC - Operating Lease Plan - Copiers Only

1. STATEMENT OF GOVERNMENT INTENT

For the purpose of this solicitation, Lease Term is defined as the duration of the lease in months (not to exceed 60 months) as shown on the Ordering Agency’s initial delivery order. It is understood by all parties to this contract that this is a leasing arrangement. In that regard, the Government anticipates fulfilling the leasing agreement subject to the availability of appropriated funds and the continued needs of the Ordering Agency.

The Ordering Agency, upon issuance of any delivery order pursuant to Special Item Numbers (SIN’s) 532420LTOP, 532420LC intends to use the equipment for the lease term specified in the initial delivery order so long as the needs of the Ordering Agency for the equipment or functionally similar equipment continues to exist and adequate funds are appropriated. Each lease hereunder shall be initiated by a delivery order which shall, either through a statement of work or other attachment specify the equipment being leased, and the terms of the transaction as required in other sections of SIN’s 532420LTOP, 532420LC. The lease commencement is the date of acceptance as defined by FAR Subpart 12.4. The first period or initial term of the leasing agreement will be through September 30th of the fiscal year in which the order is placed, or as extended by act of Congress, unless the ordering office has multi‐year funding.

Ordering Agencies are advised to follow the guidance provided in Federal Acquisition Regulation (FAR) Subpart 7.4 Equipment Lease or Purchase, and to review the lease terms and conditions prior to ordering and obligating funding for a lease. Ordering Agencies are responsible for the obligation of the funding consistent with fiscal law when entering into any lease arrangement.

2. ORDERING PROCEDURES

(1) Ordering Agencies are strongly encouraged to conduct a needs assessment prior to the procurement of copiers.

(2) When the Ordering Agency expresses an interest in leasing a product(s), the Ordering Agency will provide the following information to the prospective vendors:

(i) Which product(s) is (are) required.

(ii) The required delivery date.

16 3/20/2019

(iii) The proposed term of the lease.

(iv) Where the equipment will be located.

(v) Description of the intended use of the equipment.

(3) The contractor will respond with:

(i) Whether the contractor can provide the required equipment.

(ii) The monthly payment based on the rate and the initial and residual values of the equipment.

(iii) The estimated cost, if any, of applicable State or local taxes.

(iv) A confirmation of the availability of the equipment on the required delivery date.

(v) Extent of warranty coverage, if any, of the leased products.

(vi) Cite the cost of any mandatory maintenance as applicable.

(vii) The Termination Ceiling Charges, as applicable. (See Section 13, Early Termination Charges).

(4) The ordering agency and contractor shall agree upon a termination ceiling charge that is established in accordance with the appropriate formula in Section 13. Early Termination Charges (See FAR Subpart 17.1)

(5) The Contracting Officer shall insert the agreed upon termination ceiling charge for the first year in the order and modify it for successive years upon availability of funds.

3. ORDERS AND PERIOD OF LEASE ARRANGEMENTS

a. Lease Options: At a minimum, Ordering Agencies placing orders for equipment under a leasing arrangement must specify on the delivery order the applicable leasing SIN under which the equipment is being leased.

532420LTOP Lease to Ownership Plan (LTOP) (Lease/Purchase)(Copier)

532420LC Lease with Option to Own (Operating Lease) (Copier)

b. Annual Year Funding. When using annually appropriated funds when placing an order for leasing, the following applies:

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(1) Any lease executed by the Ordering Agency shall be on the basis that the known requirements exceed the remainder of the fiscal year. Due to funding constraints, however, the Ordering Agency cannot normally commit to a term longer than one fiscal year at the commencement of the lease. To facilitate the exercise of renewal options for future fiscal years, the lease term will be specified in the delivery order. All orders for leasing shall remain in effect through the Government fiscal year (or as extended by Act of Congress), or the planned expiration date of the lease, whichever is earlier, unless the Ordering Agency exercises its rights hereunder to acquire title to the equipment prior to the planned expiration date. Despite the fact that the delivery order will specify the total lease term, orders under the lease shall not be deemed to obligate succeeding fiscal year’s funds or to otherwise commit the Ordering Agency to a renewal.

(2) All orders for leasing automatically terminate at the end of the Government fiscal year (or as extended by Act of Congress) or the contract term, whichever is earlier. However, Ordering Agencies should notify the contractor in writing thirty (30) calendar days prior to the expiration of such orders as to the Government’s intent to renew. Ordering Agencies are instructed to follow the guidelines set forth in Paragraph 14 of this section with regard to termination of lease terms for non-appropriation or agency decisions not to renew. Should Ordering Agencies decide to terminate the lease prior to the expiration of the lease term under any other condition other than those set forth in Paragraph 14, early termination charges shall apply, (See Section 13, Early Termination).

c. Multi-Year Funding Within Contract Period: Where an Ordering Agency’s specific appropriation authority provides for funds in excess of a 12 month (fiscal year) period, the Ordering Agency may place a schedule contract order for leasing for a period up to the expiration of its period of appropriation availability, or the expiration of the contract period whichever comes first, notwithstanding the intervening Fiscal years.

d. In recognition of the types of products on this Schedule and the potential adverse impact to the Government’s mission, the Government’s quiet and peaceful possession and unrestricted use of the equipment shall not be disturbed in the event the equipment is sold by the Contractor, or in the event of bankruptcy of the contractor, corporate dissolution of the Contractor, or other event, so long as the Government is not in default. The equipment shall remain in the possession of the Government until the expiration of the lease. Any assignment, sale, bankruptcy, or other transfer of the leased equipment by the contractor will not relieve the Contractor of its obligations to the Government, and will not change the Government’s duties or increase the burdens or risks imposed on the Government.

e. Assignment of Claims: In accordance with GSAR 552.232-23 Assignment of Claims under this contract, the Ordering Agency Contracting Officer may approve the assignment of claim for an order under these leasing Special Item Numbers (SINs) in accordance with FAR 32.803. Contractors cannot prohibit or otherwise limit the Government’s ability to setoff lease payments under any lease or assignment of a lease.

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f. Government Rights under Lease: The Government does NOT waive any performance requirements, warranty rights nor other contract or statutory rights, such as the right to set off payments against other Government debt, as a part of the lease. The Government’s acceptance of an assignment of a lease, does not waive any of the Government contract provisions.

4. MAINTENANCE AND INSTALLATION

a. Maintenance and installation, when applicable, are not included in the lease payments. The Ordering Agency will obtain installation and/or maintenance from the contractor or a designated authorized service provider.

b. When installation and/or maintenance are to be performed by the Contractor, the payments, terms, and conditions will be as stated in this contract. Maintenance payments and terms and conditions during subsequent renewal periods of this lease will be those of the prevailing GSA Schedule contract in effect.

5. MONTHLY PAYMENTS

a. Prior to the placement of an order under this SIN, the Ordering Agency and the contractor must agree on a “base value” for the products to be leased. The base value will be the contract purchase price (less any discounts). For operating leases the residual value is independent of the purchase option price. The residual value will be used in the calculation of the original lease payment.

b. To determine the initial lease term payment, the contractor agrees to apply the negotiated lease factor to the agreed upon base value:

Examples: Lease factor one (1) percent over the rate for the three-year (or other term) Treasury Bill (T-bill) at the most current U. S. Treasury auction.

or The Contractor’s most favored finance rate factor as agreed to during contract negotiations.

The lease payment may be calculated by using a programmed business calculator or by using “rate” functions provided in commercial computer spreadsheets.

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MERIDIAN LEASING RATES TO GSA (leasing program which is direct mirror of our business partners):

KONICA MINOLTA:

Applicable SIN Manufacturer

Name Product Name and

Description

Current Lease Rate

Treasury Rate at time of Lease Rate award

532420LC, 333316CPC,

333316F, 541611MPS

Konica Minolta FMV 24 Mo Lease Rate 0.04572 0.33%

Konica Minolta FMV 36 Mo Lease Rate 0.03182 0.66%

Konica Minolta FMV 48 Mo Lease Rate 0.02516 1.04%

Konica Minolta FMV 60 Mo Lease Rate 0.02150 1.42%

532420LTOP, 541611MPS

Konica Minolta LTOP 24 Mo Lease Rate 0.04745 0.33%

Konica Minolta LTOP 36 Mo Lease Rate 0.03330 0.66%

Konica Minolta LTOP 48 Mo Lease Rate 0.02600 1.04%

Konica Minolta LTOP 60 Mo Lease Rate 0.02250 1.42%

Lease Factors: Monthly LTOP & LWOO Rate Factors

c. The purchase option price will be based upon the unamortized principle of the product. The payment will be based upon the unamortized principle, as shown on the payment schedule as of the last payment prior to date of transfer of ownership. In the event the Government desires, at any time, to acquire title to equipment leased hereunder, the Government may make a one-time lump sum payment.

6. EXPIRATION OF LEASE TERM

a. Upon the expiration of the Lease Term, the Ordering Agency will:

(i) Upon 30 day written notice, return the Equipment to the Contractor or -

(ii) Purchase the equipment at the fair market value of the equipment or;

(iii) Obtain requirements in accordance with FAR 8.4 (Ordering Procedures) by issuing a new request for quote.

Note: Customers are advised to see paragraph 15-18 for additional lease expiration provisions.

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7. ADDITIONS

For the purpose of this solicitation the definition of an addition is defined as follows:

Additions: The addition of accessories features or other enhancements available for lease under this contract to an existing model (base unit) already installed. Additions shall not change the functionality of the installed equipment.

a. The ordering agency may require the contractor to modify existing leased equipment through order modifications, provided the modifications are customarily offered by the contractor for the equipment leased.

The price of the modification will be mutually agreed upon by the ordering agency and the contractor. The ordering agency may pay for the modification at full price upon acceptance, or the modification price may be leased coterminous with the initial lease term. The contract lease interest rate in effect at the time of order of the modification will be used to calculate the monthly payment applicable to the modification. For Operating leases a residual value should be negotiated for the modification.

For example:

Lease to ownership Price of the modification - $1,000 Months remaining on the equipment lease - 19 Current contract lease factor at the time of the modification - .045 for 24 month lease, the term closest to remainder of lease.

Interest equivalent (i) for lease factor is 0.625% per month [rate(N,-pmt,Price)/rate(24,-0.045,1)] Modification Payment $55.98 [PMT(i,N,P)/PMT(.625%,19,1000)]

b. The Ordering Agency may affix or install any accessory, addition, equipment or device on the equipment ("additions") provided that such additions:

(1) can be removed without causing material damage to the equipment;

(2) do not reduce the value of the equipment; and

(3) are obtained from or approved by the contractor, and are not subject to the interest of any third party other than the contractor.

c. Any other additions may not be installed without the contractor's prior written consent. At the end of the lease term, the Government shall remove any additions which:

(1) were not leased from the contractor, and

(2) are readily removable without causing material damage or impairment of the intended function, use, or value of the equipment, and restore the equipment to its original configuration.

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d. Any additions, which are not removable, will become the contractor's property (lien free).

e. Payment may be modified based on the schedule price adjusted to reflect the actual period until the end of the lease term.

Should the Ordering Agency elect to replace equipment under the lease, a new FAR 8.4 competition is required. This does not preclude substitution for failure to perform. Ordering Agencies are advised that when making the decision to conduct a new competition, consideration must be given to the early termination of existing equipment and/or the financial considerations involved with the rollover of existing equipment should the current contractor prevail. Ordering Agencies are strongly advised to perform a cost benefit analysis in accordance with their agency procedures and policies with regard to rollovers.

8. RISK OF LOSS OR DAMAGE

The Government is relieved from all risk of loss or damage to the equipment during periods of transportation, installation, and during the entire time the equipment is in possession of the Government, except when loss or damage is due to the fault or negligence of the Government. The Government shall assume risk of loss or damage to the equipment during relocation unless the Contractor shall undertake such relocation.

9. WARRANTY

For a period of 90 days after the delivery of Equipment, Meridian Imaging Solutions shall, without additional charges, replace parts that Meridian determines to be defective in manufacture. Routine maintenance is not considered a defect in manufacture and is not covered under the 90 day Warranty. In addition, Meridian shall be under no obligation to provide such warranty services if: (a) Equipment is installed, wired, altered, modified, moved, or serviced by anyone other than Meridian authorized personnel and any such acts that in Meridian’s judgment defectively or improperly performed; (b) a defective or improper accessory or supply is used with Equipment; (c) Equipment is relocated to any place where Meridian services are not available; or (d) Equipment purchased was originally installed under a rental contract. (ii) Fair wear and tear of the following parts are specifically excluded from this additional warranty: Cleaning Blade, Cleaning Brush Roller, Cleaning Pad, Corona Wire, Exposure Lamp, Filter, Hot Roller, Hot Roller Stripper, Lubricant, Lubricant Brush, Oil Supply Pad, Photoreceptor Master, Pick Off Pawl, Pressure Plate Sheet, Pressure Roller, Seal, and Selenium Drum Photoconductor. This warranty is expressly limited to the provision of replacement parts and the refund of freight cost for parts that were returned to Meridian and determined by Meridian to be defective. This warranty does not apply to Equipment that is subject to a Full Maintenance Contract.

10. EQUIPMENT PERFORMANCE

a. The equipment supplied must be in operational or repairable condition throughout the term of the lease.

(1) Operational condition means the equipment is producing clear and clean copies, all mechanical accessories are operating as intended and in all respects the equipment is performing up to the standards in the manufacturer’s specifications.

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(2) Repairable condition means that the equipment can be repaired by a qualified technician within the terms of the maintenance agreement. Additionally, all required replacement parts are available and the equipment down time does not exceed that specified in the maintenance agreement.

b. After a thirty (30) day notice and cure period, if the equipment continues to fail to be operational or repairable as defined above, the Ordering Agency may take those remedies available to it under either the contractor warranty provisions or default clause set forth in FAR 52.212-4(m). Such recourse will not be the basis for increasing the monthly payment or extending the term of the lease.

c. Maintenance and Support:

Preventive Maintenance: The contractor shall provide preventive maintenance at least equal to the commercial practice. Intervals between scheduled maintenance services shall be no greater than those provided to commercial customers for the same model of copier.

Response to Service Calls: At minimum, during normal working hours (as specified by the using activity), Monday through Friday (excluding holidays observed by the Government), the contractor shall respond to verbal or written requests for service calls. The contractor shall repair the copier within either nine (9) working hours or sixteen (16) working hours (as specified by the User Activity) after the verbal or written request for the service call. However, for copiers identified as critical, the contractor shall respond to verbal requests for service calls and shall repair the copier within four (4) working hours. Copiers designated critical will be identified by the ordering activity in the order and shall not exceed 5% of the total number of copiers on the order. The contractor’s response time on a service call starts, when authorized personnel of an ordering activity place a verbal request to the contractor for a service call or a written request is received by the contractor requesting a service call, whichever is earlier.

Contractors are required to submit a contingency plan to maintain full and proper operation of copiers and to avoid extended delays for repair or replacement of copiers.

Repair and Maintenance Service: Offerors shall submit and include in their pricelist’s, a list of Names, addresses, and phone number(s) of authorized representatives, responsible to the contractor, who may be contacted by ordering activities for repair and maintenance of equipment.

Only those authorized representatives listed may render maintenance service, unless the list is subsequently modified by mutual agreement between the contractor and the Contracting Officer, to add or terminate authorized representatives.

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11. TITLE

During the Lease Term, the equipment shall always remain the property of the contractor. The Government shall have no right or interest in the equipment except as provided in this leasing agreement and shall hold the equipment subject and subordinate to…

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