Solicitation - Pt Roberts - Full Open.doc

SOLICITATION NO: GS-10P-08-LS-D-0037

PROJECT: JANITORIAL AND RELATED SERVICES

LOCATION: U.S. Border Station, Point Roberts, WA PERIOD OF PERFORMANCE: August 1, 2008 – July 31, 2009

WITH FOUR (4) ONE-YEAR OPTION PERIODS

SOLICITATION ISSUE DATE: April 28, 2008 PROPOSAL DUE DATE/TIME: May 30, 2008; 4:30 PM PST

NOTE: ANY QUESTIONS REGARDING THIS SOLICITATION MAY BE DIRECTED TO:

GENERAL SERVICES ADMINISTRATION

FACILITIES OPERATIONS SUPPORT BRANCH

CONTRACT SERVICES TEAM (10PCS)

400 15TH STREET SW

AUBURN, WASHINGTON 98001-6599

Sherry Duenas, Contracting Officer

(253) 931-7966 sherry.duenas@gsa.gov GSAM 514.201-1 Uniform contract format.

The information collection requirements contained in this solicitation/contract are either required by regulation or approved by the Office of Management and Budget pursuant to the Paperwork Reduction Act and assigned OMB Control No. 3090-0163.

GSA’s hours of operation are 8:00 AM to 4:30 PM. Requests for preaward debriefings postmarked or otherwise submitted after 4:30 PM will be considered submitted the following business day. Requests for postaward debriefings delivered after 4:30 PM will be considered received and filed the following business day.

This solicitation and any documents related to this procurement will be available on the Internet. Contractors are responsible for downloading their own copy of the solicitation and amendments, if any. These documents will be in .pdf format and will reside on a World Wide Web (WWW) server, which may be accessed using a WWW browser application. The WWW address of the Federal Business Opportunities web page is http://www.fedbizopps.gov. It is the contractor's responsibility to monitor this site for release of the solicitation and amendments, if any. Contractors may register for electronic notification of postings to the site.

This is a Request for Proposal using Commercial Item Acquisition Procedures, as set forth under Federal Acquisition Part(s)(12&15).________________________________________________________________________________ A Pre-Proposal Conference and site visit is scheduled for May 20, 2008. The conference will be conducted at the Pacific Highway Border Station, 9901 Pac Hwy, Blaine, WA beginning 8:00 AM PST. Site visit will originate from this location as well. All prospective offerors are required to contact Sherry Duenas at (253) 931-7966 or e-mail to sherry.duenas@gsa.gov not later than May 16, 2008 if you plan to attend. Advance notification and picture ID is required to be allowed access to facilities. Attendees who fail to provide advance notification of attendance to this conference will be denied access to facilities and the conference. To ensure a meaningful conference for all attendees, offerors are requested to prepare and forward a copy of the questions you may have not later than May 16, 2008.

NOTE: SITE LOCATION REQUIRES ACCESS TO CANADA, PLEASE BE PREPARED WITH PROPER IDENTIFICATION AND DOCUMENTATION. NEW BORDER CROSSING REQUIREMENTS FOR 2008 ARE NOW IN EFFECT. PLEASE VISIT http://travel.state.gov/ FOR MORE INFORMATION.

**************NOTICE*************

PROPOSALS MUST BE RECEIVED ON OR BEFORE THE DUE DATE AT THE LOCATION SPECIFIED IN BLOCK 9 OF THE SF 1449, SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS.

ISSUING OFFICE (BLK 9):

GENERAL SERVICES ADMINISTRATION

FACILITIES OPERATIONS SUPPORT BRANCH

CONTRACT SERVICES TEAM (10PCS)

400 15TH STREET SW

AUBURN, WA 98001-6599

NOTE TO OFFERORS:

· PRICING OPTIONS:

In your base bid/offer, do not include any allowance for any contingency to cover increased costs for which adjustments contained in Clause 52.222-43 - Fair Labor Standards Act and Service Contract Act - Price Adjustment (Multiple Year and Option Contract)(NOV 2006). An updated Department of Labor Wage Determination will be incorporated into the contract annually at the anniversary of the performance start date.

Offerors must price the option requirement for the four (4) additional twelve month periods by assuming the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S. Department of Labor, for the initial twelve month period of performance will apply to the four (4) additional twelve month options periods. The minimum wage rates and fringe benefits applicable to the initial twelve-month period performance are outlined in Part III, Wage Determination Number 2005-2563 Revision #6 dated 04/11/2008

· You must quote a price for the initial 12-month period as well as for the option periods in order to be considered for award.

· A single award will be made. Therefore, offeror must propose on all line items to be considered for award.

· The additional hourly rates will not be factored in the award price. The Government reserves the right to accept or reject the Additional Hourly Rates specified when awarding the contract.

· Contract award. The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror’s initial offer should contain the offeror’s best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussion if later determined by the Contracting Officer (CO) to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

· CURRENT CONTRACT INFORMATION:

Incumbent Contractor:

Rosa Martinez

Term of Current Contract:

February 1, 2003 – January 31, 2008 Current Monthly Price:

$2,714.20 NOTE: Offerors must not rely on current pricing information when submitting an offer since the requirements of the current contract may differ from that of the solicitation.

· INFORMATION FOR PRICE ADJUSTMENTS

In the event you are awarded the contract under this solicitation package, you will be required to submit the following data within 10 days of award to the CO. This information will be used in computing price adjustments for options under 52.222-43, Fair Labor Standards Act and Service Contract Act - Price Adjustment.

(Please note that clause 52.222-43 only applies to non-supervisory categories of employees.)

When computing your bid, what were the rates used for payroll taxes for:

a. FICA (Social Security and Medicare Rate) _______________

b. FUTA (Federal Unemployment Rate) ______________

c. SUTA (State Unemployment Rate) _______________

d. WCI (Workers Compensation Insurance Rate) ______________

e. Other (please identify) ___________________

What is the percentage of direct labor (productive time including fringe benefits and payroll taxes in your monthly bid price? ____________%

TABLE OF CONTENTS

Schedule of Supplies and Services

Offer for Basic Services Janitorial and Related Services

Pricing - Option Years

Pricing - Additional Services

Pricing – Other Services

Notes to Offerors (Pricing Options, Current Contract Info., and Price Adj. Info.)

Performance Work Requirements

List of Documents, Exhibits, and Other Attachments

FAR 52.252-2 Clauses Incorporated by Reference

FAR 52.212-4 Contract Terms and Conditions - Commercial Items

FAR 52.212-5 Contract Terms and Conditions Required to Implement

GSAM 552.212-71 Contract Terms and Conditions Applicable to GSA Acquisitions of Commercial Items

Addendum to FAR 52.212-5 and GSAM 552.212-71

Addendum Clauses/Provisions Incorporated in Full Text

FAR 52.222-42 Statement of Equivalent Rates for Federal Hire (May 1989)

Wage Determination

Addendum to FAR 52.212-1 Instructions to Offerors

FAR 52.212-2 Evaluation – Commercial Items

FAR 52.212-3 Offeror Representatives and Certifications – Commercial Items

FAR 52.223-4 Recovered Material Certification

Attachment 1 – Related Company Experience

REQUISITION NUMBER

10PCS-08-0066

2.

CONTRACT NO.

3.

AWARD / EFFECTIVE DATE

08/01/2008 4.

ORDER NUMBER

5.

SOLICITATION NUMBER

GS-10P-08-LS-D-0037

6.

SOLICITATION ISSUE DATE

APRIL 28, 2008

7.

FOR SOLICITATION INFORMATION CALL:

Sherry Duenas sherry.duenas@gsa.gov b.

TELEPHONE NUMBER (No collect calls)

(253) 931-7966 8.

OFFER DUE DATE/ LOCAL TIME

MAY 30, 2008

4:30 PM PST

9.

ISSUED BY

THIS ACQUISITION IS

GSA, PBS, Facilities Operations Support Branch Building Services Team (10PCS)

400 15th Street SW

Auburn, WA 98001-6599

UNRESTRICTED OR

SMALL BUSINESS

EMERGING SMALL

BUSINESS

BUSINESS

VETERAN-OWNED

SMALL BUSINESS

8(A)

11. DEVLIVERY FOR FOB DESTINATION

UNLESS BLOCK IS MARKED

RATED ORDER UNDER

13b. RATING

SEE SCHEDULE

METHOD OF SOLICITATION

RFQ IFB RFP

16.

ADMINISTERED BY

U.S. Border Station Tyee Dr and Roosevelt Rd

Point Roberts, WA 98281 Same as Block 9

17a.

CONTRACTOR/

CODE

FACILITY

18a.

PAYMENT WILL BE MADE BY

CODE

OFFEROR

CODE

GSA, Finance Division, 7BCP P.O. Box 17181

Ft. Worth , TX 76102

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b.

SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED.

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Provide Janitorial & Related Services at a U.S. Border Station located in Point Roberts, WA in accordance with the terms of this Solicitation/Contract.

(Use Reverse and/or Attach Additional Sheets as Necessary)

25.

ACCOUNTING AND APPROPRIATION DATA

Appropriation will be identified with each Task Order

26.

TOTAL AWARD AMOUNT (For Govt. Use Only)

Funding will be obligated via individual Task Orders

27a.

SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE

ARE NOT ATTACHED.

27b.

CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4, FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ONE (1)

COPY TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. OFFER

DATED . YOUR OFFER ON SOLICITATION (BLOCK 5). INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a.

SIGNATURE OF OFFEROR/CONTRACTOR

31a.

UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT)

30c. DATE SIGNED

31b NAME OF CONTRACTING OFFICER (TYPE OR PRINT)

Sherry Duenas 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

STANDARDFORM 1449 (REV. 3/2005)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

ADDENDUM TO STANDARD FORM 1449

· Block 17a DUN & BRADSTREET NUMBER:

· Block 17b REMITTANCE ADDRESS

In the event an EFT transfer does not work please indicate where a paper check should be mailed if the address is other than that shown on the Standard Form 1449, Solicitation/Contract/Order for Commercial Items:

· PERFORMANCE BASED SERVICE CONTRACT

This solicitation contains a work statement for performance-based services. This means that the Government has described WHAT is to be accomplished, not HOW to accomplish it, and states a basis for determining whether finished work meets the Government quality requirements. It does not state detailed procedures for accomplishing the work unless there are safety, security, or communication requirements.

It is the responsibility of the Contractor to ensure that they build into their bid/proposal price the necessary hours that it will take to meet the performance standards specified.

The Contractor must submit a site specific quality control program with their proposal, and update annually, to ensure the requirements of this contract are met. This program shall be created for identifying and correcting deficiencies in the quality of services before the performance becomes unacceptable.

PART I - PRICING INFORMATION

THIS IS A REQUIREMENTS TYPE CONTRACT FOR THE SERVICES SPECIFIED AND EFFECTIVE FOR THE PERIOD STATED, IN THE SCHEDULE. THE QUANTITIES OF SERVICES SPECIFIED IN THE SCHEDULE ARE ESTIMATES ONLY AND ARE NOT PURCHASED BY THIS CONTRACT. ANY SERVICES TO BE FURNISHED UNDER THIS CONTRACT SHALL BE ORDERED BY ISSUANCE OF TASK ORDERS.

SCHEDULE OF SUPPLIES AND SERVICES

The Contractor must provide all management, supervision, labor, materials, supplies and equipment (except as otherwise provided), and shall plan, schedule, coordinate and assure effective performance of all services described herein. The Contractor must provide janitorial and related services in accordance with the requirements of this solicitation at:

Point Roberts Border Station (WA0119ZZ)

Tyee Drive & Roosevelt

Point Roberts, WA 98281

BIDDERS/OFFERORS – Please indicate your pricing on the lines below. Descriptions of services are outlined in PART II, PERFORMANCE WORK STATEMENT.

1.

JANITORIAL & RELATED SERVICES

BASE PERIOD (Term: August 1, 2008 – July 31, 2009 )

OPTION YEAR I (Term: August 1, 2009 – July 31, 2010)

OPTION YEAR II (Term: August 1, 2010 – July 31, 2011)

OPTION YEAR III (Term: August 1, 2011 – July 31, 2012)

OPTION YEAR IV (Term: August 1, 2012 – July 31, 2013)

List reimbursable items and costs that are identified during negotiations. These items will be levels of service that are above commercial standard. If an agency requires above commercial level service, they will be on a reimbursable basis. (Example would be commercial sector performs cleaning after building tenants leave the building, if a tenant agency wants day time cleaning the cost difference for day time cleaning would be on a reimbursable basis.)

REIMBURSABLE ITEMS

COST

Offerors must price option year requirements for each additional twelve-month period by assuming that the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U. S. Department of Labor, for the initial twelve-month period of performance will apply to all additional twelve-month periods. The minimum wage rates and fringe benefits applicable to the initial twelve-month period of performance are outlined on Wage Determination Number 2005-2563 Revision #6 dated 04/11/2008 In the event the option(s) are exercised by the Government, the contract price(s) will be adjusted upward or downward at the time the option is exercised in accordance with the clause entitled FAR 52.222-43, Fair Labor Standards Act and Service Contract Act - Price Adjustment.

For purposes of calculating GSA’s cost per square foot, ensure that reimbursable costs are backed out. Indicate what amount of reimbursable work was not included.

1.

$_______________ interior cleaning cost per month divided by __________________ cleanable square footage = $_________ per square foot.

IF YOU HAVE MORE THAN ONE BUILDING

2.

$_______________ interior cleaning cost per month divided by __________________ cleanable square footage = $_________ per square foot.

3.

$_______________ interior cleaning cost per month divided by __________________ cleanable square footage = $_________ per square foot.

3.

PRICING - ADDITIONAL SERVICES:

Quote an hourly labor rate (Fully Burden) for providing additional services when ordered that are in addition to the services specified herein for the basic services. Orders for additional service may be placed orally when the amount of the order totals $2,500 or less in the event of an emergency. All orders which exceeding $2,500.00 must be placed or confirmed by issuance of a GSA Form 300, Order for Supplies or Services. The GSA Form 300 will describe the service to be provided and will establish, excluding emergencies (using Government standards), the maximum number of hours for which the Contractor will be compensated.

The preferred method of payment for the Government is the International Merchant Purchase Authorization Card (I.M.P.A.C.) VISA Credit Card System. Every effort should be made to encourage the contractor to set up a credit card payment system. If processing payment via the IMPAC VISA Credit Card System, Contractors are reminded that they must not process the VISA charge until completion of the work.

If the Contractor is unable to receive credit card payments, payments will be made via certified invoice for orders under $2,500.00. If over $2,500.00, a GSA 300 will be issued as specified above.

The following line items may be ordered by the COR for additional services as identified in the contract pursuant to FAR 52.216-18 found in Part III. If ordered, the contractor shall invoice for these items separately. Items are not funded with this contract. Therefore, the GSA ordering official will prepare a separate order identifying the specific accounting and appropriation data for the project/services.

The additional services provision is to be used to satisfy the Government's short-term non-recurring needs for service. Should a continuing need for additional service arise, a contract modification will be negotiated with both parties in agreement.

BASE PERIOD (August 1, 2008 – July 31, 2009)

ADDITIONAL SERVICES

INSECT AND RODENT INSPECTION

(after initial base year inspection has been performed)

SNOW REMOVAL MANUAL

SNOW REMOVAL MACHINE

OTHER SERVICES

ADDITIONAL OPTION YEAR HOURLY RATES WILL BE ADJUSTED IN ACCORDANCE WITH THE CLAUSE ENTITLED FAR 52.222-43, FAIR LABOR STANDARDS ACT AND SERVICE CONTRACT ACT – PRICE ADJUSTMENT.

*ITEMIZED MEANS THAT ONCE THE INITIAL INSPECTION IS DONE, THE PEST CONTROL COMPANY WILL SUBMIT LINE ITEM RECOMMENDATIONS ON PEST CONTROL FOR THIS SPECIFIC LOCATION.

OPTION PERIOD I (AUGUST 1, 2009 – JULY 31, 2010)

ADDITIONAL SERVICES

INSECT AND RODENT INSPECTION

SNOW REMOVAL MANUAL

SNOW REMOVAL MACHINE

OTHER SERVICES

OPTION PERIOD II (AUGUST 1, 2010 – JULY 31, 2011)

ADDITIONAL SERVICES

INSECT AND RODENT INSPECTION

SNOW REMOVAL MANUAL

SNOW REMOVAL MACHINE

OTHER SERVICES

OPTION PERIOD III (AUGUST 1, 2011 – JULY 31, 2012)

ADDITIONAL SERVICES

INSECT AND RODENT INSPECTION

SNOW REMOVAL MANUAL

SNOW REMOVAL MACHINE

OTHER SERVICES

OPTION PERIOD IV (AUGUST 1, 2012 – JULY 31, 2013)

ADDITIONAL SERVICES

INSECT AND RODENT INSPECTION

SNOW REMOVAL MANUAL

SNOW REMOVAL MACHINE

OTHER SERVICES

PART II - CONTRACT DOCUMENTS AND EXHIBITS

PERFORMANCE WORK STATEMENT

Janitorial & Related Services 1.

CONTRACT EFFORT REQUIRED:

The contractor shall provide the management, supervision, labor, manpower, subcontracts, materials, equipment and supplies necessary to provide janitorial and related services in a responsible, cost effective, environmentally friendly manner.

A. Laws, Regulations, and Codes: The Contractor shall ensure that all work is performed in accordance with the most stringent of all federal, state, county and local codes, and requirements in Exhibit 8, Publication Resources.

B. Green Cleaning: The Green Cleaning approach will be used when providing services under this contract. All cleaning will be accomplished in accordance with Exhibit 3, Green Cleaning Program.

C. Quality and Performance Standards: All work accomplished under this contract shall conform to the requirements of Exhibit 1.

D. Performance and Quality Control Plan: The Contractor shall provide two copies of the plan with their proposal. The plan must include detailed information and conform to the requirements in Exhibit 5.

E. Recycling: Recyclable materials generated in and around the building shall be collected from work areas by the Contractor and transported to a certified recycling facility. The Contractor shall team with the COR to establish the recycling goals for the facility. The Contractor shall not change existing recycling agreements or programs if doing so would have a negative impact. The Contractor will be responsible for supplying the dumpster to hold the recycle material on site and transporting the recycled material, but will not be responsible for the purchase of the desk side recycle bins. The Contractor shall use proceeds received from the sale of recycling material to reduce the expense of trash removal at the location. If proceeds are not used to reduce the cost of trash removal, the COR will provide guidance for depositing those funds.

F. Trash and Garbage Collection and Disposal: Trash and garbage shall be collected daily from work areas, restrooms and other areas of the building. Trash and garbage shall be transported to a certified solid waste disposal facility. The Contractor shall provide dumpsters to hold the trash until it is transported to a certified solid waste disposal facility.

G. Carpet Cleaning: The Contractor shall be responsible for annual carpet cleaning in the detailed common areas shown in #7, Itemized Work Requirements. Carpets cleaning in tenant occupied spaces are not part of this contract. All carpet cleaning will be done in conformance with Exhibit 1. Additional cleaning may be ordered using the additional services provision in the contract. Carpet spotting will consist of both common areas and tenant space. The carpet spotting standard shall be an individual spot that measures 7 inches or less in diameter.

H. Building Windows & Glass: Interior and exterior building windows shall be cleaned annually. Interior re-lights and glass partitions shall be cleaned at a frequency to meet the standards in Exhibit 1. All window washing shall be done in compliance with ANCI/IWCA I-14.1.

I. Snow and Ice Removal: All snow and ice requirements shall conform to the requirements in Exhibit 4. Payment for these services will be billed separately according to the additional services provision in the contract.

J. Integrated Pest Management: Only the cost of the initial inspection shall be priced into this contract. All Integrated Pest Management shall conform to the requirements in Exhibit 6 if services are ordered using the additional services provision in the contract.

K. Energy Conservation: The Contractor shall ensure that their employees support GSA efforts to comply with the applicable portions of the Energy Policy Act of 2005 (EPAct), Section 102 that requires GSA to reduce the Agency energy use and Exhibit 7.

L. Publication Resources: The Contractor shall accomplish all work in this contract in compliance with the applicable sections of the publications on Exhibit 8.

M. Emergencies: In the event of an emergency during the contract employees' normal working hours, the Contractor shall divert their forces as directed by the Contracting Officer’s Representative (COR) to meet the emergency.

1) When employees are no longer needed, they will return to their normal duties. The Contractor’s supervisor will meet with the COR and prioritize the tasks to be completed within the allotted work hours.

2) After hours emergency services shall be charged at the additional services provision of the contract. If the Contractor cannot perform the services, the COR shall use an alternate resource at no additional cost to the Contractor.

N. The majority of the cleaning shall be accomplished between the hours of 7:30 AM and 4:30 PM, Seven (7) days per week, Sunday through Saturday including Federal holidays, unless specifically directed in advance by the Contracting Officer’s Representative (COR).

O. The contractor will be required to accomplish productive cleaning tasks associated with this contract. The contractor will also respond to service requests that are called into the call center if those calls occur during the work tour of duty.

P. Miscellaneous services such as assisting in loading, unloading, moving of furniture, supplies, setting up rooms, etc. are considered reimbursable type work. Costs associated with miscellaneous services should not be included as part of this contract price. Services that are part of this contract should not be reduced to accomplish this type of work. The COR will request and process payment for these services using the additional services provision in this contract.

2.

SUPPLIES, MATERIALS, EQUIPMENT AND UTILITIES:

A. Furnished by the Government: The Government will provide the following:

1) Electrical power for existing outlets to operate the equipment used in this contract. Additional outlets required in the operation will be the responsibility of the Contractor.

2) Hot and cold water exclusively limited to the sources currently existing in the building.

3) Heating, ventilation and air conditioning to the building during the working hours of building occupants.

4) Trash and recycling receptacles unless otherwise stated in this contract.

5) If available, GSA will provide furniture, storage areas for supplies, and space for administration and official Government business associated with this contract. The Contractor shall maintain the space clean and organized at no cost to the Government. The Government will not be responsible for damage or loss of the Contractor’s equipment or supplies. No reactive, flammable, or explosive materials or containers shall be stored in this space.

B.

Responsibilities of the Contractor: The Contractor shall supply the necessary materials, supplies and equipment to comply with the requirements of this contract. These materials, supplies and equipment shall reduce the environmental impact when compared to other products used for the same purpose.

1) The Contractor shall make arrangements with the COR to review the on-site Building Asbestos and Lead Paint Assessment Study prior to performing any work on this contract. The Contractor shall take all the necessary pre-cautions to ensure that items listed in the study are never disturbed. Any disturbances of the items in the study shall be immediately reported to the COR.

2) Prior to commencing work under this procurement for janitorial and related services for building(s) 50 years or older, the Contractor shall consult with the COR and obtain a copy of the building Historic Preservation Plan (HBPP), Historic Structure Report (HRS), or The Secretary of the Interior’s Standards for Rehabilitation and Guidelines for Rehabilitating Historic Buildings and adhere to the guidance.

3) Thirty (30) days prior to contract effective date, the Contractor shall submit to the COR for review, copies of the Material Safety Data Sheets (MSDS) for all products used in the performance of this contract. The MSDS sheets shall be retained at the work site and updated as often as necessary to keep them current.

4) The Contractor shall submit to the COR for review a list of all products, materials, and equipment used in the performance of this contact and the storage location of each. This listing shall be updated and kept current.

5) The Contractor must have the ability for receiving, completing and closing out service calls received from the GSA Customer Service Center. The contractor shall provide an electronic method for receiving and returning completed urgent (within 1 hour) and non-urgent (within the normal work day) Service calls. Electronic receiving and returning methods may include, but are not limited to one of the following:

Web based tool showing all locations and service calls within the scope of responsibility. Requires a Window based PC and internet connection.

A text-messaging device to send and receive messages. Contractor is responsible for costs associated with electronic text messaging.

Email to and from Customer Service Center. Requires a Windows based PC, internet connectivity, and an email account.

Fax receiving and returning is available but not preferred, except for those locations that do not have access to the internet/email/cell/electronic messaging. Delayed receipt due to combined usage of voice and fax on the same line is not desirable.

C.

Supplies: The Contractor shall furnish all supplies necessary to accomplish the work under this contract. Recycled supplies shall be used to the maximum extent possible. Below products below shall meet a minimum of the following percentage of post consumer recycled content:

D.

Equipment: The Contractor shall furnish all equipment necessary to accomplish the work under this contract. All equipment shall conform to the applicable publications in Exhibit 8.

E.

Uniforms: Within 10 days of the start of this Contract the Contractor shall require all employees, including supervisors, to wear GSA approved uniforms that bear the Contractor’s name and employees name in full view. GSA badges will be worn and visible at all times. No torn clothing will be used while performing on this contract.

3.

QUALIFICATIONS AND TRAINING OF CONTRACTOR PERSONNEL:

A. Qualifications of Supervisory Personnel. The Contractor shall only assign fully trained personnel capable of accomplishing all of the requirements in this contract. Personnel shall be trained in customer service, customer relations, and proper response to building alarms, building fire, and civil defense drills. The Contractor shall employ experienced, competent supervisory personnel capable of providing ongoing training to employees accomplishing the work and quality requirements under this contract. The on-site supervisor shall be conversant in English and able to communicate effectively with their staff and the COR.

1) The supervisor shall have in-depth knowledge of effective methods of cleaning, managing a contract, staffing, quality control, products, supplies, and equipment.

2) The supervisor shall have completed a supervisory training course and have prior custodial experience in project management of similar size and type building(s) as covered by this contract.

B. Contractor’s Training Responsibilities: The Contractor shall only assign fully trained personnel capable of accomplishing all of the requirements in this contract. Personnel shall be trained in customer service, customer relations, and proper response to building alarms, building fire, and civil defense drills.

4.

COMMUNICATION REQUIREMENTS:

A. Tenant Meetings: The Contractor shall attend tenant meetings as agreed to by the COR only. They will be on the agenda to communicate program specific information, improvements, or work that will impact the tenants.

B. Quality Control Meetings: Meetings will be held between the contractor and the COR/ Property Manager on frequency determined by the COR. The purpose of these meetings will be to discuss the contractor’s performance, areas of deficiencies, areas of satisfaction and tenant needs or concerns. Frequencies of these meetings may be decreased if the COR/PM determines the performance is superior.

C. Partnering Meeting: Partnering is working together towards a common interest or goal. The contractor is required to attend at least one partnering session with GSA after the Post-Award conference. Other sessions may take place during the course of the contract at the option of either GSA or the contractor. Both parties will re-visit the idea of having a partnering session on the anniversary date of the contract.

Each partnering session will be held at a mutually agreed time and location.

5. BUILDING DATA:

Building Name:

Point Roberts Border Station

Building Number:

WA0119ZZ

St Address:

Tyee Drive & Roosevelt

City:

Point Roberts

Number of stories:

One plus basement

Population:

Approx. 15 employees. 10 day shift, 3 evening shift and 2 overnight shift. Official working hours of occupants:

24 hours 7 days per week, including Federal holidays.

Area Type

Square Footage

Interior cleanable

10, 702

Exterior service parking lot, drives and sidewalks

42, 638 (police/airblow)

Power scrub

12, 000 (hardtop surface cleaning, COR will identify area)

6. MARKET SURVEY DATA: The buildings used to determine the reasonable price for this contract were:

A. Banner Bank Building, 808 Harrison Street

B.

Blaine Trade Center, 808 Harrison Street

7. ITEMIZED WORK REQUIREMENTS: This section details the major itemized work items and service areas that are included in the base price of this contract.

MAJOR WORK ITEMS INCLUDED IN INTERIOR SPACE

High cleaning (above 70 inches)

Initial pest inspection

SPECIFIC ROOMS/AREAS REQUIRING A DIFFERENT CLEANING SCHEDULE

1. None

COMMON CARPET AREAS TO BE CLEANED AS PART OF THIS CONTRACT

1. 3, 563 SF – COR will identify areas.

NOTE: Contractor shall keep a log to track the specific area, date, and number of square feet they clean not to exceed the square footages shown above. Carpet cleaned above this threshold shall be authorized by the COR and paid using the price per square foot quotation provided in this contract.

MAJOR WORK ITEMS INCLUDED IN EXTERIOR AREAS

See Building Data

LIST OF EXHIBITS, DOCUMENTS, & OTHER ATTACHMENTS SECTION

Exhibit 1 - Quality and Performance Standards

Exhibit 2 - Incidental Requirements

Exhibit 3 - Green Cleaning Standards

Exhibit 4 - Snow and Ice Removal

Exhibit 5 - Performance and Quality Control Plan

Exhibit 6 - Integrated Pest Management Program

Exhibit 7 - Energy Conservation

Exhibit 8 - Publication Resources

Exhibit 9- Milestone Chart for Contractor’s Deliverables

Exhibit 10- Government Deliverables Due the Contractor

EXHIBIT 1

QUALITY AND PERFORMANCE STANDARDS

A. The Contractor through innovation, technology, or other means, shall perform the work in this contract at frequencies necessary to meet the quality and performance standards in this Exhibit. Evaluations of the Contractors work will be based on the standards in this Exhibit combined with the overall appearance of comparable building that were used in the market survey for this facility. In order to be effective, the evaluation should be conducted by the COR as close to the time that the cleaning tasks were completed.

Listed below is the performance standards the Contractor is required to meet in this contract. This is a comprehensive list of standards; therefore, one or more of these tasks listed below may not apply to the building(s) in this contract.

1. ADP flooring shall be free of dirt, debris and foreign matter and damp mopped as the only method of wet cleaning.

2. All other space not specifically mentioned and covered by this contract shall be free of obvious dirt, debris, dust and present an overall appearance of cleanliness.

3. Blinds and coverings shall be free of obvious dust, dirt, and grime and water spots. Blinds not operating properly shall be reported to the COR for repair.

4. Carpets and Rugs shall be free of obvious removable spots, stains, soiled traffic patterns, dirt, debris, gum and crusted material. Vacuuming will be done at a frequency that will protect the integrity of the carpet and prolong wear. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth.

5. Drinking fountains shall be free of dirt, stains, watermarks and all other debris or encrustation. Drinking fountains will be sanitized and present a luster appearance.

6. Elevator surfaces and tracks will be clean and free of dirt, finger marks, dust, smudges, grime and other extraneous matter. Carpets and floors shall be free of obvious spots, stains, dirt and debris. Floors requiring a finish shall be maintained at a high luster.

7. Food service and break areas shall be free of obvious dirt debris and extraneous matter. All receptacles used for food debris will be emptied, cleaned and disinfected. Only food service areas identified in this contract will be cleaned.

8. Glass, clear partitions, mirror surfaces and coverings will be clean and free of obvious dirt, dust, streaks, smudges, soil substances, discoloration, rust and encrustation. There shall be no water spots on the glass or adjacent fixtures and furniture.

9. High cleaning surfaces above 70 inches shall be cleaned free of obvious dust and cobwebs annually. This does not include removal of vents, tiles, or fixtures for accomplish high cleaning. (Interior building only)

10. Holding cells will be sanitized and free of obvious dirt, dust, grime, and graffiti.

11. Horizontal surfaces under 70 inches will be free of obvious dust, dirt, oil spots or smudged surfaces. Desks with papers, computers and keyboards will not be dusted.

12. Metal & wood surfaces will be free of obvious dirt, stains and streaks.

13. Recyclable material shall be kept separate from the trash and removed from the premises to a recycler. If a baler is available, corrugated materials will be baled. Recycling containers shall be lined and kept relatively free of dirt, stains and debris.

14. Resilient, stone, hard surface flooring and base moldings shall maintain a luster and free of all types of marks. Base moldings and grout shall be free of dirt, debris and foreign material and maintain a luster (if applicable). All buffing, stripping and waxing costs are included as part of this contract price.

15. Restrooms, showers & locker room areas shall be cleaned with a disinfectant cleaner. Fixtures shall maintain a high level of luster and be free of dust, mold, mildew, streaks, and encrustation. Partitions, doors, vents, sills, and walls shall be free of dust, dirt and graffiti. Restroom supplies shall be replenished as needed to maintain an adequate supply at all times. Sanitary napkin disposal containers shall be lined and emptied daily. Restrooms shall be free of discarded material and trash shall be emptied daily to prevent them from overflowing.

16. Rooms shall be free of obvious surface dust, dirt, food waste, debris, carpet stains, trash, streaks and smudges.

17. Stairways, entrances, play areas, landings, railings, risers, ledges, grills, doors, radiators and surrounding areas shall be free of obvious dirt, dust, stains, litter, weeds, debris and other extraneous matter.

18. Trash shall be collected from work areas and transported to a certified solid waste disposal facility. Trash containers shall be lined and kept relatively free of trash, dirt, stains and debris.

19. Windows, interior wall glass, re-lights, and glass partitions shall be free of obvious dirt, grime, streaks, cloudiness and watermarks. Surrounding and adjacent areas shall be free of standing water, drips or watermarks.

B.

EXTERIOR SERVICES: Turf, beds, planted areas and irrigation system are not part of this contract.

EXHIBIT 2

INCIDENTAL REQUIREMENTS:

1.

Contractor shall conserve energy by only using lights in areas being cleaned and turning off all unnecessary lights.

2.

Report hazardous conditions to the COR.

3.

Report fires to 911 and notify the COR.

4.

Contractor shall not leave a secured space unattended or open during cleaning. Locked rooms in secured areas shall be locked after cleaning and the keys shall be returned to the designated office. All keys shall remain on Federal property.

5.

Turn in lost and found articles to the COR.

6.

Assign sufficient daytime staffing to be responsive to deficiencies or complaints related to cleaning.

7.

Notify the GSA Property Manager’s Office when an unauthorized or suspicious person is seen on the premise.

8.

Make a daily tour at the end of each workday to ensure that all machines and appliances are shut off or disconnected; that no smoldering, smoking, or burning materials are in ashtrays, trash receptacles or in trash handling room, or holding areas.

9.

Report all accidents to the COR immediately.

10.

The contractor shall report burned out lights, dripping faucets, items that need repair or items brought to their attention by the tenants to their supervisor for immediate reporting to GSA via the GSA Service Center number 1-800-806-8145.

11.

The Contractor shall not disconnect equipment in the building from electrical outlets without prior approval by the COR.

12.

The Contractor shall forward any misdirected requests from the Call Center immediately to R10servicecalls@gsa.gov or call 1-800-806-8145.

EXHIBIT 3

GREEN CLEANING STANDARDS

Green cleaning is a planned and organized approach to cleaning that is designed to protect the occupants and worker health and reduce the impact on our human health and our environment. Unlike a traditional cleaning program, a green janitorial program takes a holistic approach to facility cleaning. It goes beyond simple appearances to focus on health and the environmental impacts. Green Cleaning incorporates stewardship, communication, selection of cleaning chemicals, janitorial equipment, paper, supplies, and procedures and methods in which the cleaning is accomplished.

The Contractor shall take every precaution to ensure that if available only safe and environmentally preferable products are used. Preference shall be given to cleaning products meeting the criteria under Green Seal’s Standard GS-37 for Commercial and Institutional Cleaners, RCRA Section 6002, Comprehensive Procurement Guidelines (CBG) and Executive Order 13101.

Preference shall also be given to concentrate cleaning chemicals that use ecologically sound packaging, are phosphate-free, non-corrosive, non-combustible, non-poisonous, non-reactive, bio-based and fully biodegradable. In addition, floor finishes and floor maintenance products that are free of heavy metals, such as zinc are preferred.

If products do not have the “Green Seal” label, they must have a third party certification that shows their product meets the “Green Seal” criteria. If there are not green products available, products with the least negative impact on the environment shall be used.

The Contractor shall also market a visible recycling program that will increases participation and the percentage of waste being diverted to the landfill, as well as to reduce contamination of collected materials.

The success of the green program hinges on the principles of stewardship. Stewardship is the shared responsibility for everyone working together to improve human health and the environment through our cleaning program. The Contractor shall develop stewardship activities that help educate building occupants and present them to the COR. Information on stewardship, training and other issues can be found in ASTM E1971-98, Standard Guide on Stewardship for Cleaning Commercial and Institutional Buildings.

EXHIBIT 4

SNOW AND ICE REMOVAL

Snow and Ice Removal: The Contractor shall submit to the CO a detailed snow removal plan for this location at the beginning of the contract. The snow removal plan should include the following:

· Coordination measures to ensure appropriate levels of effort for the conditions of the facility.

· Available equipment

· Available personnel

· Available approved materials

· Safety plan

· Notification procedures

The Contractor shall remove snow and ice before the building occupants enter the building. These areas shall be kept reasonably free of ice and snow throughout the official working hours of the building occupants as determined by the COR.

Any time it snows during the contractor’s employees normal working hours, the Contractor’s workforce shall be diverted to ensure that snow and ice is removed from all entrances, steps, landings, sidewalks, and approaches. There will be no additional charge for this service. If time permits, the diverted workforce shall return to their regular duties and complete as much as possible within the allotted employees work hours.

It is the responsibility of the Contractor to provide snow removal as needed at the building and these services do not have to be initiated by the COR. If these services are ordered by the COR, the Contractor shall respond within one hour of receipt of the request for services. Normally these services will be ordered verbally, by telephone, or in person and shall be paid under the additional services clause of this contract.

The Contractor shall furnish the COR with a list of telephone numbers where the Contractor or his/her authorized representative can be contacted 24 hours a day 7 days a week.

NOTE: Salt shall not be used at any time. The contractor is responsible for any damage caused by the use of equipment and tools to any area where ice and snow is removed. All chemicals and ice melt must be approved by the COR prior to use.

EXHIBIT 5

PERFORMANCE PLAN (Operations and Quality Control Plans)

Because this is a Performance Based contract where the contractor – not the Government - determines the approach to the work, a contractor-prepared Performance Plan is required. The plan outlines the Contractor’s approach for meeting the performance standards set forth in the contract, and ensuring continuity of services without interruptions for the term of the contract. Since the Government does not describe how and when tasks should be done (except under special circumstances) we need to understand the service approaches that contractors are employing in our buildings. Full understanding of contract requirements and approaches for meeting those requirements is critical for both parties in order to create a successful contract arrangement. Furthermore, GSA’s understanding of contractor’s approach helps us to communicate to tenants, cleaning schedules and other items, which may affect them.

The Performance Plan is comprised of 1) an Operations Plan and 2) a…