MAS - Quality, Compliance & Management Consulting Inc. - GS10F0466Y

“Developing People…Developing Organizations”

P.O. Box 606 • Laurel, MD 20725 301-604-9898 www.qcmconsulting.com Page 1

QUALITY, COMPLIANCE & MANAGEMENT CONSULTING INC

Schedule

General Services Administration

Federal Supply Service

Authorized Federal Supply Schedule Price List

MAS – Multiple Award Schedule

Federal Supply Group: Professional Services FSC Class: R499

320 MAIN ST, STE 17

LAUREL, MD 20707-4114

Phone: (301)604-9898

Fax: (410)-792-4882 www.qcmconsulting.com

POC: Tina Young tyoung@qcmconsulting.com

Business Size:

Small business

Woman Owned business

Women Owned (WOSB) SBA Certified Small Disadvantaged business

SBA Certified 8(a) Firm

Contract Number: GS-10F-0466Y

Contract Period: Sep 10, 2012– Sep 9, 2027

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSAAdvantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is:

GSAADVANTAGE.gov

For more information on ordering from Federal Supply Schedules, go to the GSA Schedules page at GSA.gov

Price List Current as of Modification P0-0030 effective September 10, 2022 http://www.qcmconsulting.com/ mailto:tyoung@qcmconsulting.com http://www.gsaelibrary.gsa.gov/ElibMain/contractorInfo.do?contractNumber=GS-10F-0466Y&contractorName=QUALITY%2C%2BCOMPLIANCE%2B%26%2BMANAGEMENT%2BCONSULTING%2BINC.&executeQuery=NO

P.O. Box 606 • Laurel, MD 20725 301-604-9898 www.qcmconsulting.com Page 2

TABLE OF CONTENTS

Customer Information Page 3

Labor Descriptions and Rates Page 5

Course Offerings Page 6

Course Pricing Page 17

P.O. Box 606 • Laurel, MD 20725 301-604-9898 www.qcmconsulting.com Page 3

CUSTOMER INFORMATION

1a. Awarded special item numbers:

541611 – Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

611430 – Professional and Management Development Training

OLM – Order Level Materials

1b. Lowest Priced Model: See pricing section

1c. Labor categories, experience, functional responsibility and education – See pricing section

2. Maximum order: $1,000,000

3. Minimum order: $100

4. Geographic coverage: Domestic

5. Point(s) of production: Same as contractor’s address

6. Discount from list prices or statement of net price: Government net prices

7. Quantity discounts:

1% for orders exceeding $150,000

2% for orders exceeding $500,000

8. Prompt payment terms: Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items: Not Applicable

10a. Time of delivery: To be negotiated with the ordering agency on each task order

10b. Expedited Delivery: To be negotiated with the ordering agency on each task order

10c. Overnight and 2-day Delivery: To be negotiated with the ordering agency on each task order

10d. Urgent Requirements: To be negotiated with the ordering agency on each task order

11. F.O.B. point: Destination, Location to be negotiated with the ordering agency on each task order

12a. Ordering address:

Post Office Box 606

LAUREL, MD 20725-0606

Phone: 301-604-9898

Fax: 240-554-1696

Email: sales@qcmconsulting.com mailto:sales@qcmconsulting.com

P.O. Box 606 • Laurel, MD 20725 301-604-9898 www.qcmconsulting.com Page 4

12b. Ordering procedures: For supplies and services the ordering procedures, information on Blanket

Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address:

Post Office Box 606

LAUREL, MD 20725-0606

301-604-9898

14. Warranty provision: Not Applicable

15. Export packing charges: Not Applicable

16. Terms and conditions of rental, maintenance, and repair: Not Applicable

17. Terms and conditions of installation: Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices:

Not Applicable

18b. Terms and conditions for any other services: Not Applicable

19. List of service and distribution points: Not Applicable

20. List of participating dealers: Not Applicable

21. Preventive maintenance: Not Applicable

22a. Special attributes such as environmental attributes: Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found

(e.g. contractors web site or other location. The EIT standards can be found at: www.Section508.gov/: Not

Applicable

23. Unique Entity Identifier (UEI) number: VX1TACCNCCL7

24. Notification regarding registration in System for Award Management (SAM) database: Contractor registered and active in SAM http://www.section508.gov/

P.O. Box 606 • Laurel, MD 20725 301-604-9898 www.qcmconsulting.com Page 5

Labor Descriptions

EDUCATION/EXPERIENCE SUBSTITUTION

Labor Category Min Edu Min Exp PhD Masters Bachelors Associate High School

Project Manager Bachelors 10 6 8 12 14

Senior Consultant Masters 10 8 12 14 16

Consultant Bachelors 10 6 8 12 14

Analyst Bachelors 6 2 4 8 10

Senior Coach/Mentor Bachelors 10 6 8 12 14

Curriculum Designer Bachelors 8 4 6 10 12

Administrative Coordinator Bachelors 6 2 4 8 10

Category Duties/Project Function Qualifications Project Manager

Plans, supervises, manages, and may participate technically in projects within the operating unit. Principle liaison to the client. Manages day-to- day activities and reviews work product for completeness and adherence to client standards.

A bachelor’s degree and a minimum of 10 years of experience is acceptable.

Senior Consultant

Provides consulting, training, instruction, administration and design of surveys and/or facilitation activities and suggests approaches to solutions to management issues on mid-sized and complex projects.

Master’s degree and a minimum of 10 years of experience in consulting, training, facilitation or instruction.

Consultant Provides consulting, training, instruction, administration of surveys and facilitation activities on mid-sized projects. Collects, reviews, and analyzes information requested by the team lead and provides recommendations for effective solutions. Assists in the implementation of the solutions, as required.

Bachelor's degree and a minimum of 10 years of experience in consulting, training, facilitation or instruction.

Analyst Collects, reviews, analyzes, integrates and conducts test and evaluation of data and develops associated documentation.

Bachelor’s degree with a minimum of 6 years of experience analyzing and evaluating data and processes.

Senior Coach/Mentor

Provide coaching/ mentoring engagements and organizational development/change management support to mid to senior level executives.

A bachelor’s degree with a minimum of 10 years of related experience and certification as a coach.

Curriculum Designer

Designs course, workshop, or seminar content to support professional and technical development. based on adult instructional theory and best practices.

Bachelor's degree with a minimum of 8 years of experience creating, selecting or suggesting experiential learning design.

Administrative Coordinator**

Supports a leader, or member of a team (including consultants) with administrative functions. Works with an organization’s management to produce desired documents and results.

Bachelor's degree with a minimum of 6 years performing administrative functions.

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

SCLS Matrix

SCLS Eligible Contract Labor Category SCLS Equivalent Code Title WD Number

Administrative Coordinator 01020 -Administrative Assistant No.: 2015-4265

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COURSE OFFERINGS

COURSE TITLE & DESCRIPTION MINIMUM

MAXIMUM

CLASS SIZES

(3 OPTIONS)

DURATION FORMAT TARGET

AUDIENCE

AVAILABLE

LANGUAGES

Dynamics of Management This course reveals the differences that can create tension or develop harmony in the workplace.

Styles and behaviors are used as the basis for distinguishing individual leadership preferences for working with and interacting with peers and followers. Effective management strategies are reviewed that will help facilitate communication, develop teams, define goals, monitor progress, resolve conflict and make better decisions.

15-19 20-25 26-30

3 days ▪ Instructor-led class

▪ Executives

▪ Leaders

▪ Managers

▪ Supervisors

▪ English

Leading by Example: Walking the Walk and Talking the Talk As leaders, it is important to understand that our actions should model the behaviors we require of our team. This course will illustrate the impact how a key the leadership component – trust – can help or hinder business growth and/or individual development. Building trust is a key element in creating a work environment where team members are loyal, engaged and empowered.

Leadership effectiveness is directly related to the alignment of words and actions. Participants in the course will learn how to create and maintain the “trust factor” by focusing on building character, competence and communication strategies.

15-19

2 days ▪ Instructor-

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Project Management: Introduction – Fundamentals of Project Management This course focuses on the basic principles of project management - defining goals, planning, evaluating risks, monitoring progress, effective communication and influence – while developing and leading teams. Participants will complete a project plan, identify and analyze project risks, develop a work breakdown structure, monitor, review tools to facilitate the planning and monitoring of time, cost and resources.

15-19

1 day ▪ Instructor-

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line

Staff

Project Management: Intermediate This course will build on the topics taught in the fundamentals class. Participants will learn how to implement quality measures, address project risks, acquire and motivate team members, and communicate effectively. Course covers

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

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MAXIMUM

CLASS SIZES

(3 OPTIONS)

DURATION FORMAT TARGET

AUDIENCE

AVAILABLE

LANGUAGES

identifying the characteristics and goals of quality management, creating a quality management plan, conducting audits, developing a quality control system, and how to design a risk management plan to monitor and control project risks.

Project Management: Advanced This course builds on the skills taught in Project Management: Intermediate. Participants will learn about contracts, procurement, solicitation, integration, and the project management process.

Activities will cover discussing types of contracts, identifying the role of procurement planning, soliciting contractors, evaluating proposals, negotiating contracts, developing a project plan, and implementing a work authorization system.

Participants will also identify process groups and variables, write closeout reports, and identify different methods of project termination.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Project Management Professional Boot Camp:

Preparation for PMP Certification Mandatory 35 Hour Course This course provides the skills for project managers to pass the PMI PMP exam. This live PMP Exam Prep Course provides participants with more than just an instructor-led class. We give you a comprehensive, accelerated learning program that includes live instruction, eLearning, step-by-step guidance, and all the study tools you’ll need to pass the PMP

15-19

4 days ▪ Instructor- Lead AND self-paced online e-learning

▪ Experienced Project Managers looking to become certified as a project management professional

(PMP)

▪ English

Managing Conflict To effectively navigate the world of conflict it is important for any business professional to embrace that conflict is not always a “bad thing.”

Conflict may be an opportunity for growth, change and always an opportunity to learn. This course aims to increase the personal and organizational effectiveness of anyone who works with people.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Building Strong Teams Before you can build a cohesive team, individual team members must understand their own values and ways they connect with others. In this course, you will learn skills to communicate more effectively, minimize misunderstandings and conflict, and build your sense of value. The program takes you further, 15-19

▪ Managers

▪ Supervisors

▪ Team/Task

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helping you take your individual strengths to build a group identity. You will create a team mission statement, ground rules and a plan to foster trust and morale that will lead your team to success.

Team Building: Appreciating the Styles of the Team Before a cohesive team can be built, individual team members must understand their own values and ways they connect with others. In this course participants will learn skills to communicate more effectively, minimize misunderstandings and conflict and build your sense of value. The program takes you further, helping you take your individual strengths to build a group identity. You will create a team mission statement, ground rules and a plan to foster trust and morale that will lead your team to success.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Interpersonal/Soft Skills – Communicating for Personal and Team Effectiveness This course will benefit every organization by improving the communication of ALL staff – specifically reviewing communication styles via tools and topics such as Emotional Intelligence, Conflict Management, Change Management, Inclusion, and Building Teams. Participants learn techniques that foster respectful communication, more positive interactions and increased effectiveness which leads to results.

15-19

Or Combined Blended Delivery (ILT and Live Webinar)

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

The Multi-Generational Workplace This course will benefit every organization by improving the understanding of the four generations that make up the current workforce

– Veterans, Baby Boomers, and Generations X and Y - and how their unique experiences and expectations impact their view of the workplace.

Identify the challenges of working with multiple generations and learn techniques that foster respectful communication and positive interaction with all groups.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Emotional Intelligence (EQ): Introduction

Emotional intelligence is fundamental to achieving organizational goals. In this course participants will be introduced to the key components of emotional intelligence -self -awareness, self- management, social awareness and relationship management. This foundation-

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

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level course will highlight the value of being more flexible and open-minded which allows for increased effectiveness in both internal and external communications and enhance personal initiative.

▪ Front-line Staff

Building and Sustaining Teams This course will highlight different types of projects and project teams. Participants will learn how to manage the challenges of team dynamics including how to: build trust, resolve conflict, develop and maintain commitment, create accountability and remain results focused.

Participants will also identify individual communication skills necessary to effectively increase team communications.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Managing Virtual Teams & Telework This course will review benefits of virtual teams and provide techniques to handle the challenges of managing teams that are geographically dispersed. Participants will learn how to build and maintain strong virtual team dynamics by creating structure and utilizing technology.

15-19

0.5 day ▪ Live Webinar

▪ Instructor-

▪ Managers

▪ Supervisors

▪ Team/Task

Diversity: Introduction Companies that do not consistently engage in diversity training for all employees tend to rank higher in employee and customer complaints.

This course introduces participants to the value of having a diverse workplace and encourages employees to respect and gain more cooperation inside and outside the organization. Set your organization apart by training everyone to embrace and appreciate diversity while also increasing productivity.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Diversity for Supervisors This course builds on the skills in the introductory session with added material for supervisors who play a key role in making diversity a part of the organizational culture.

Supervisors are trained on how their behaviors have significant impact on personnel, i.e., conducting interviews, team meetings, and overall communication. Participants will be trained in what behavior changes are necessary and learn approaches to maximize the strengths of their diverse team.

15-19

1 day ▪ Online

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Grammar Essentials 15-19

1 days ▪ Instructor-led class

▪ Executives

P.O. Box 606 • Laurel, MD 20725 301-604-9898 www.qcmconsulting.com Page 10

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Don't let grammatical errors and mistakes create barriers to clear communication in your business or personal writing. Participants learn rules and how to apply them to prevent confusing messages that can damage your professional image.

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Business Writing For success in business, it is critical that professionals are able to develop ideas and express them clearly. This course will help participants develop a plan to demystify the writing process. This course offers effective strategies to sharpen writing skills by structuring your ideas logically, clearly, and precisely for the intended audience in a professional environment.

Attendees will work through exercises and activities for effective application.

15-19

1 days ▪ Instructor-

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Advanced Business Writing This course is a continuation of the principles and activities taught in the Business Writing course.

Participants will apply advanced techniques to write more complex documents and increase the effectiveness of their writing. Exercises include review, critique and revision of sample procedures.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line

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Business Writing & Grammar This course starts with a foundation in grammar essentials - punctuation, correct tense, rules for correct usage of numbers, parentheses and formatting for business documents. Participants then apply the grammar "takeaways" to the writing exercises throughout the remainder of the class. Exercises include reviewing the basics of developing ideas, organizing information and drafting and editing documents.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Business Writing & Grammar An expansion of the previous course, this course starts with a foundation in grammar essentials -punctuation, correct tense, rules for correct usage of numbers, parentheses and formatting for business documents. Participants then apply the grammar "takeaways" to the writing exercises throughout the remainder of the class. Exercises include reviewing the basics of developing ideas, organizing information and drafting and editing documents.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Basics of Writing Effective Standard Operating Procedures (SOPs) In this session, industry standard practices for writing effective SOPs will be reviewed.

Participants will learn techniques to write clear, concise documents reflecting the intended need and systems for document control and management. Exercises include review, critique and revision of sample procedures.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line

Managing Projects and Priorities This course combines the principles of time management and applying the techniques of prioritizing to determine what goals and outcomes are most important to an organization.

Participants will discover how to motivate others to become engaged and accountable for processes and the execution of tasks, which lead to clear, measurable results. The session includes exercises to practice prioritizing tasks, setting boundaries, eliminating unfocused time and gaining consensus.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Ensuring Success In Your Future To succeed in the workplace there are tools and qualities that will increase the likelihood of achieving goals. An individual aspiring for more

15-19

▪ Managers

▪ Supervisors

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DURATION FORMAT TARGET

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out of life and in business will increase the odds of success by applying the 5 A’s – Attitude, Ability, Adaptable, Action and Advice. Participants will be introduced to the principles and develop individual action plans for strengthening these areas in their work and personal lives.

▪ Team/Task Leads

Effective Communication Whether a member of the front line or executive management, effective communication is crucial to success. In this course participants will evaluate their existing styles and tendencies and identify alternatives for strengthening communication with others. Basics include understanding the different levels of communication, factors that impact communication, i.e., styles, values, levels of authority, rapport and subject matter.

Participants will review communication models, identify common communications filters, gain appreciation for a measure of disagreement and develop individual communication action plans.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Effective Facilitation This course is designed to help participants get the most out of the meetings, seminars or courses they lead. Individuals will learn the fundamental premise of high impact facilitation, as well as the principles of adult learning. They will discover their “facilitation” style, developing strategies to engage their audience, add impact and interest to meetings/presentations. Also, tips for how to deal effectively with behaviors that represent barriers to learning will be provided.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line

Briefing Techniques and Presentation Skills This multi-day workshop helps enhance communication skills and provides the tools necessary to become more comfortable, confident, and capable when delivering briefings or presentations. Participants develop skills to enhance their preparation techniques and discover strategies to develop and organize their thoughts, learn to speak directly to the audience, field tough questions, and use appropriate visual skills. Participants who are involved in staff briefings, outside presentations, or other speaking engagements will leave with the knowledge and skills necessary for the delivery of

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

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a successful briefing or presentation.

Customer Service Excellence Understanding what extraordinary customer service is and how it can be applied to all we do is the focus of this course. Participants will explore the concepts and benefits of being specific, asking questions, and defining and exceeding customer expectations. Individuals will learn ways of creating “WOW” experiences and building positive relationships with various types of customers and then apply those skills in activities and exercises throughout the course. Participants will determine how to apply these concepts into workplace communication by examining the do’s and don’ts, and how to make every situation result in a positive experience.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Time Management This course is designed to help participants get the most out of our most precious asset – time.

Participants will analyze their behavioral style and their time management style and develop an optimal coordination of the two. This includes developing strategies to help better define and prioritize tasks and review tips to eliminate procrastination, interruptions and clutter.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Critical Thinking & Problem Solving This multi-day course is designed to cover the mental process of discovery, analysis and evaluation. It involves reflective judgment that considers evidence, context, completeness, and relevance of information, biases, and emotional issues. Participants will learn practical and effective ways to think and problem solve, going beyond conventional solutions and look for new ideas that can efficiently address problems.

Participants will uncover thinking skills that can be applied in the workplace and in their personal lives.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Negotiation Skills The ability to negotiate what you need, while allowing others to get the same, is a powerful skill. This course will review the basics of the negotiation process. Participants will learn how to identify objectives and variables, establish negotiation requirements, research the parties, determine concessions and formulate a plan for

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

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DURATION FORMAT TARGET

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LANGUAGES

agreement. Come learn the techniques to creating "win: win" situations, at work and in your personal life.

Decision Making

Everyone is required to make decisions and solve problems in their business and personal lives. Many are handled quickly and without much thought, but most of us procrastinate or over analyze the more important decisions. This course shares tools and concepts needed to help participants make effective and appropriate decisions.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line

Decision Making for Leaders

This course offers effective strategies to enhance the ability of managers, supervisors and leaders who may have a hard time making decisions.”

The key to finding creative solutions is not just creativity, it rests in our ability to identify options, research them, and then put things together in a way that works. Having a process to work through can take the anxiety out of problem solving and make decisions easier.

Applying the optimal approach based on the outcome of the research and considering the associated risk will provide effective decision-making. Attendees will work through exercises and activities for effective application.

15-19

2 day ▪ Instructor-

▪ Managers

▪ Supervisors

▪ Team/Task

Transforming Workplace Conflict

This class offers effective strategies to enhance the ability of managers, supervisors and leaders to manage conflict by recognizing and applying various styles for given situations. Attendees will work through exercises and activities for effective application.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Communicating with Tact, Diplomacy & Professionalism: Conflict Resolution and Confrontation Management

This course offers effective strategies to enhance the ability of managers, supervisors and leaders to identify and manage conflict by recognizing it and applying various approaches based on awareness of styles and use of provided tools for given situations to manage difficult conversations and produce win-win outcomes.

Attendees will work through exercises and activities for effective application

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

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DURATION FORMAT TARGET

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LANGUAGES

Finance for Non-Financial Professionals In this course participants will learn how to use tools to develop financial literacy that will enhance your professional credibility and boost your decision-making skills. You will develop a working knowledge of the standard practices, language and fundamentals of finance and accounting that will enable you to control costs, measure results and plan for growth and recognize and avoid problems that can affect the bottom line.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

Microsoft Excel: Level 1 This is an introductory course with an emphasis on working with spreadsheets. Participants will focus on the basics of creating, modifying and formatting worksheets, and they will perform basic calculations, develop workbooks and print contents.

15-19

1 day ▪ Live

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line

Microsoft Excel: Level 2 This course builds on the skills developed in Level

1. This course is meant for those desiring to gain advanced skill sets necessary for calculating data using functions and formulas, sorting and filtering data, using PivotTables and Pivot Charts for analyzing data, and customizing workbooks.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line

Microsoft Excel Level 3 This course builds on the skills covered in Level 2.

This course is designed for those desiring to gain the skills necessary to create macros, collaborate with others, audit and analyze worksheet data, incorporate multiple data sources, and import and export data.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line

Microsoft Word: Level 1 This course is an introduction to word processing. Participants will create, edit and enhance standard business documents and learn the use of Word tools to make documents more accurate and control overall appearance.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line

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DURATION FORMAT TARGET

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Microsoft Word: Level 2 This course builds on Level 1 by adding the use of personalized efficiency tools and features.

Participants will manage data in lists, perform mail merges and customize tables, charts and pictures and other formatting features

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line

Microsoft Word: Level 3 This course builds on Level 2 with the addition of creating, managing, revising and distributing long documents, forms and web pages.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line

Microsoft PowerPoint: Basic This course is an introduction to creating presentations. Participants will create and edit standard business presentations and learn how to insert files, pictures and graphics into presentations to enhance overall appearance.

15-19

▪ Instructor-led class

▪ Executives

▪ Leaders

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line

Microsoft PowerPoint: Advanced This course provides advanced skills in creating and enhancing presentations. Participants will create and edit formats in the Slide Master, with use of templates and the Auto Layout feature.

Attendees will develop customized animations, with sounds and use of movie clips, to create outstanding presentations.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line

Adobe Creative Cloud Application – 1 This course is an introduction to creating professional visual content or interactive documents for web or other uses. Participants will create and edit standard business presentations and learn how to insert files, pictures and graphics into presentations to enhance overall appearance.

15-19

▪ Instructor-led class

▪ Executives

▪ Leaders

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line

Adobe Creative Cloud Application – 2 This course is a secondary level of training to create professional visual content or interactive documents for web or other uses.

15-19

▪ Managers

▪ Supervisors

▪ Team/Task

Leads

▪ Front-line