MAS - Woodside Temporaries, Inc. - GS07F0385N

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

SCHEDULE 736

TEMPORARY ADMINISTRATIVE AND PROFESSIONAL

STAFFING (TAPS)

GSA CONTRACT #: GS-07F-0385N

CONTRACT PERIOD: 03/13/2003-03/12/2023

BUSINESS SIZE: SMALL, WOMEN OWNED

CONTRACTOR INFORMATION:

Woodside Temporaries, Inc.

1050 Connecticut Ave., NW

Suite 500 Washington, DC 20036

Office Phone: 202-789-3105 Office Fax: 202-449-8326 Contact: Tammy Hughes

Contact E-mail: tammyw@woodsidetemps.com Website: www.woodsidetemps.com

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is:

http://www.GSAAdvantage.gov.

Price List effective as of: December 18, 2018

GENERAL CONTRACT INFORMATION

1a. TABLE OF AWARDED SPECIAL ITEMS NUMBERS (SINs)

SIN # DESCRIPTION

MAS UPDATED SIN #561320

736-1 Administrative Support and Clerical Occupations 736-2 Automatic Data Processing Occupations 736-3 General Services and Support

736-4 Information and Arts Occupations, Including Miscellaneous Occupations 736-5 Technical and Professional Occupations

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

Please refer to pricing starting on page 4

1c. LABOR CATEGORY DESCRIPTIONS:

Please refer to descriptions for all job categories starting on page 9.

2. MAXIMUM ORDER PER SIN: $100,000

3. MINIMUM ORDER: $100 or 4 hour minimum (based on hourly rate)

4. GEOGRAPHIC COVERAGE AREA: Nationwide Wage Determination pricing for the location identified as the preponderance of work location is identified as: District of Columbia, Maryland, Virginia Wage Determination #2015-4281, Revision 7 dated 7/25/2017 Area: District of Columbia, Statewide; Maryland Counties of Calvert, Charles, Prince George’s; Virginia Counties of Alexandria, Arlington, Fairfax, Falls Church, Fauquier, Loudoun, Manassas, Manassas Park, Prince William, Stafford.

Please check with Woodside Contract Administrator for prices outside of the District of Columbia.

5. POINT(S) OF PRODUCTION: UNITED STATES

6. DISCOUNT FROM LIST PRICES: NO DISCOUNTS UNDER LIST PRICE

7. QUANTITY DISCOUNT(S): To be determined based on quantity and duration

8. PROMPT PAYMENT TERMS: Net 30 Days

9a. Government Purchase Cards must be accepted at or below the micro-purchase threshold.

9b. Government Purchase Cards are accepted above the micro-purchase threshold, up to $10,000.

10. FOREIGN ITEMS: None offered

11a. TIME OF DELIVERY: Based on order to be negotiated with ordering agency.

11b. EXPIDITED DELIVERY: As needed

12. FOB POINT: Destination per SOW requirement

13a. ORDERING ADDRESS: 1050 Connecticut Ave., NW Suite 500 Washington, DC 20036 13b. For Supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s), are found in Federal Acquisition Regulation

(FAR) 8.405-3

14. PAYMENT ADDRESS: fbo WOODSIDE TEMPORARIES INC.

PO Box 823461 Philadelphia, PA 19182-3461

15. WARRANTY PROVISION: Standard Commercial Warranty

16. EXPORT PACKING CHARGES: Not Applicable

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD

ACCEPTANCE: Government purchase card accepted below the micro-purchase level and up to $10,000 above the micro-purchase threshold.

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR:

Not Applicable

19. TERMS AND CONDITIONS OF INSTALLATION: Not Applicable

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS,

PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES: Not Applicable

20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICE: Not Applicable

21. LIST OF SERVICE AND DISTRIBUTION POINTS: Not Applicable

22. LIST OF PARTICIPATING DEALERS: Not Applicable

23. PREVENTIVE MAINTENANCE: Not Applicable

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g.

recycled content, energy efficiency, and/or reduced pollutants):

Not Applicable

24b. SECTION 508 COMPLIANCE FOR ELECTRONIC AND INFORMATION

TECHNOLOGY (EIT): Contact Contract Administrator for more information

25. DATA UNIVERSAL NUMBER SYSTEM (DUNS) NUMBER: 805759230

26. WOODSIDE TEMPORARIES INC. IS registered in the System for Award

Management (SAM) Database.

FSS PRICE LIST AS OF December 2018

BASED ON WAGE DETERMINATION #2015-4281 REVISION 9; DATED 01/10/2018

FOR DISTRICT OF COLUMBIA, MARYLAND, VIRGINIA

SIN 736-1: ADMINISTRATIVE SUPPORT AND CLERICAL OCCUPATIONS

Occupation Code

Skills Category Hourly Rate

01011 Accounting Clerk I $30.56 01012 Accounting Clerk II $33.58 01013 Accounting Clerk III $36.85 01020 Administrative Assistant $49.49 01035 Court Reporter $35.70 01041 Customer Service Representative I $26.32 01042 Customer Service Representative II $28.86 01043 Customer Service Representative III $30.93 01051 Data Entry Operator I $26.24 01052 Data Entry Operator II $28.07 01060 Motor Vehicles Dispatcher $32.22 01070 Document Preparation Clerk $27.99 01090 Duplicating Machine Operator $27.99 01111 General Clerk I $26.24 01112 General Clerk II $28.09 01113 General Clerk III $31.49 01120 Housing Referral Assistant $40.40 01191 Order Clerk I $26.56 01192 Order Clerk II $28.44 01261 Personnel Assistant I $30.68 01262 Personnel Assistant II $33.64 01263 Personnel Assistant III $36.80 01270 Production Control Clerk $40.33 01290 Rental Clerk $28.51 01300 Scheduler, Maintenance $30.58 01311 Secretary I $30.58 01312 Secretary II $33.45 01313 Secretary III $40.40 01320 Service Order Dispatcher $29.45 01410 Supply Technician $49.49 01420 Survey Worker $33.24

01460 Switchboard Operator/Receptionist $26.50

Code Skills Category Hourly

Rate 01531 Travel Clerk I $26.13 01532 Travel Clerk II $27.64 01533 Travel Clerk III $29.23 01611 Word Processor I $28.52 01612 Word Processor II $31.28 01613 Word Processor III $34.28 01035 Transcribing Machine Operator $35.70

SIN 736-2: INFORMATION TECHNOLOGY OCCUPATION

Applications System Architect $75.53

14041 Computer Operator I $31.73 14042 Computer Operator II $34.81 14043 Computer Operator III $38.10 14044 Computer Operator IV $41.66 14045 Computer Operator V $45.51 14071 Computer Programmer I $41.85 14072 Computer Programmer II $59.61 14073 Computer Programmer III $70.48 14074 Computer Programmer IV $80.38 14101 Computer Systems Analyst I $50.50 14102 Computer Systems Analyst II $60.16 14103 Computer Systems Analyst III $73.09 14045 Help Desk Technician (Computer Operator V) $45.51 14160 Personal Computer Support Technician $41.66 14150 Peripheral Equipment Operator $31.73 14101 Program Analyst (Computer System Analyst I) $50.50 14170 System Support Specialist $57.51 14072 Software Tester (Computer Programmer II) $59.61

Network Administrator $60.46 14072 Web Support Technician (Computer Programmer II) $59.61

SIN 736-3: GENERAL SERVICES & SUPPORT

07130 Food Service Worker $20.97 07010 Baker $25.23 07041 Cook I $26.60 07042 Cook II $29.95 07070 Dishwasher $20.58 07210 Meat Cutter $33.34 07260 Waiter/Waitress $20.51 11090 Gardener $31.19 11122 House Keeping Aid $23.22 11150 Janitor $23.22 11210 Laborer, Grounds Maintenance $24.80 11240 Maid or Houseman $22.62 99730 Refuse Collector $29.13

21030 Materials Coordinator $40.33 Occupation Code Skills Category Hourly

Rate

21050 Materials Handling Laborer $24.81 21130 Shipping/Receiving Clerk $30.00 21150 Stock Clerk $30.45 21410 Warehouse Specialist $30.63 23130 Carpenter-Maintenance $36.53 23140 Carpet Layer $33.87 23181 Electronics Technician I $47.03 23182 Electronics Technician II $49.56 23183 Electronics Technician III $51.90 23260 Fabric Worker $36.67 23370 General Maintenance Worker $35.15 23470 Laborer $26.37 23580 Maintenance Trades Helper $30.85 23760 Painter-Maintenance $35.58 23790 Pipe Fitter $42.11 23810 Plumber $40.29 23970 Woodcraft Worker $42.72 23980 Woodworker $34.25 16190 Sewing Machine Operator $27.37 23931 Telecommunication Mechanic I $46.73 23932 Telecommunication Mechanic II $48.91

SIN 736-4: INFORMATION AND ARTS OCCUPATIONS, INCLUDING MISCELLANEOUS

OCCUPATIONS

13011 Exhibits Specialist I $35.06 13012 Exhibits Specialist II $41.99 13013 Exhibits Specialist III $50.03 13041 Illustrator I $33.85 13042 Illustrator II $40.52 13043 Illustrator III $48.20 13047 Librarian $57.61 13050 Library Aide/Clerk $28.24 13054 Library Information Technical Systems Administrator $52.60 13058 Library Technician $34.41 13061 Media Specialist I $36.82 13062 Media Specialist II $40.49 13063 Media Specialist III $44.45 13071 Photographer I $28.64 13072 Photographer II $31.70 13073 Photographer III $38.19 13074 Photographer IV $44.97 13075 Photographer V $51.92 13090 Technical Order Library Clerk $33.94 13110 Video Teleconference Technician $37.80

33082 Quality Assurance Engineer (Engineering Technician II) $40.98

Code Skills Category Hourly

Rate 99030 Cashier $20.29 99050 Desk Clerk $23.57 28515 Recreation Specialist $35.68 99710 Recycling Laborer $32.11 99711 Recycling Specialist $38.02 99810 Sales Clerk $22.44 99820 School Crossing Guard $28.10 28630 Sports Official $25.08 99830 Survey Party Chief $40.08 99832 Surveying Technician $38.38 99831 Surveying Aide $27.18 99840 Vending Machine Attendant $27.05 99841 Vending Machine Repairer $32.75 99842 Vending Machine Repairer Helper $27.05 24570 Child Care Attendant $23.39 24580 Child Care Center Clerk $30.17 24610 Chore Aid $21.73 25630 Homemaker $32.38 09040 Furniture Handler $25.12 09080 Furniture Refinisher $33.51 09090 Furniture Refinisher-Helper $27.11 09110 Furniture Repairer-Minor $30.40 09130 Upholsterer $33.01

SIN 736-5: Technical and Professional Occupations

Associate General Counsel $156.84 Attorney I $71.08

Attorney II $92.00 Attorney III $114.29 Employment Law Attorney I $61.74 Employment Law Attorney II $86.57 Employment Law Attorney III $108.96 Employment Law Attorney IV $118.45 Managing Attorney $139.34 Patent Attorney I $76.56 Patent Attorney II $105.08 Patent Attorney III $117.83 Patent Attorney IV $131.67 Real Estate Attorney $96.91 Tax Attorney I $67.94

Tax Attorney II $94.46 Tax Attorney III $119.02 Tax Attorney IV $135.06 Accountant I $37.89

Accountant II $44.27

Code Skills Category Hourly

Rate Accountant III $52.22 Accountant IV $66.33 Contracting Support (Contract Specialist/Administrator) $76.51

14043 Desktop Publisher-Computer Operator III $38.10 Financial Analyst $62.32 Market-Research Analyst $72.30 Occupational Analyst $62.44 Personnel Analyst $51.17 Procurement Clerk $40.79 Program Analyst $61.56 Researcher $61.63

01120 Real Estate Assistant (Housing Referral Assistant) $40.40 30064 CAD Illustrator (CAD Operator IV) $48.16 30064 Drafter/Designer (Drafter IV) $48.16 30030 Cartographic Technician $44.05 15050 Computer Based Training (CBT) $55.60 15050 Specialist/Instructor (CBT) $55.60 30040 Civil Engineering Technician $41.92 30061 Drafter I $33.46 30062 Drafter II $36.74 30063 Drafter III $40.26 30064 Drafter IV $48.16 30081 Engineering Technician I $37.17 30082 Engineering Technician II $40.98 30083 Engineering Technician III $45.16 30084 Engineering Technician IV $54.47 30085 Engineering Technician V $65.31 30086 Engineering Technician VI $77.76 30090 Environmental Technician $43.28 15080 Graphic Artist/Designer $47.44 30361 Paralegal/Legal Assistant I $35.05 30362 Paralegal/Legal Assistant II $42.00 30363 Paralegal/Legal Assistant III $50.01 30364 Paralegal/Legal Assistant IV $59.26

15060 Educational Technologist $56.05 15090 Technical Instructor $45.16 15095 Technical Instructor/Course Developer $53.90 15110 Test Proctor $37.61 30461 Technical Writer I $41.02 30462 Technical Writer II $48.86 30463 Technical Writer III $57.85 15120 Tutor $37.61

*DC MINIMUM WAGE NOTICE*

All requests for staff within the District of Columbia will have the minimum hourly rates due to

DC Minimum wage regulations.

July 1, 2017-June 30, 2018 $23.00 per hour July 1, 2018-June 30, 2019 $24.02 per hour July 1, 2019-June 30, 2020 $25.04 per hour July 1, 2020 $26.40 per hour

SIN 736-1 ADMINISTRATIVE SUPPORT AND CLERICAL OCCUPATIONS

01011 ACCOUNTING CLERK I

This position is responsible for performing one or more routine accounting clerical operations such as: examining, verifying, and correcting various accounting documents to ensure completeness and accuracy of data in accordance to accounting procedures. Specific tasks/duties are assigned under adequate supervision. Entry-level reconciliation and posting will be assigned under detailed guidance. In most instances, an employee in this position will rely on the supervisors' instructions. Completed work will be reviewed for accuracy and compliance with procedures.

01012 ACCOUNTING CLERK II

This position uses knowledge of double entry bookkeeping in performing one or more of the following: posting actions to journals, identifying subsidiary accounts affected, making debit and credit entries, and assigning proper codes. The Accounting Clerk II may review computer printouts against manually maintained journals, detect and correct erroneous postings, and prepare documents to adjust accounting classifications and other data, or review lists of transactions rejected by an automated system. In this instance, the Accounting Clerk II will determine reasons for rejections, and prepare necessary correcting material. On routine assignments, an employee will select and apply established procedures and techniques. Detailed instructions are provided for difficult or unusual assignments. Completed work and methods used, are reviewed for technical accuracy.

01013 ACCOUNTING CLERK III

The Accounting Clerk III maintains journals or subsidiary ledgers of an accounting system and balances and reconciles accounts. Typical duties include one or both of the following: 1.) reviewing invoices and statements verifying information, ensuring sufficient funds have been obligated, and if questionable, resolving with the submitting unit determining accounts involved. The review will include coding transactions, and processing material through data processing for application in the accounting system; 2.) analysis and reconciliation of computer printouts with operating unit reports (contacting units, researching causes of discrepancies, and taking action to ensure that accounts balance). Supervisor provides suggestions for handling unusual or non-recurring transactions. Conformance with requirements and technical soundness of completed work are reviewed by the supervisor, or are controlled by mechanisms built into the accounting processes.

01020 ADMINISTRATIVE ASSISTANT

In addition to secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll. The Administrative Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials

01035 COURT REPORTER/TRANSCRIBING MACHINE OPERATOR

This position records examination, testimony, judicial opinions, judge's charge to jury, judgment or sentence of court, or other proceedings in a court of law by manual or machine shorthand. The Court Reporter reads portions of transcript during trial at the judge's request, and asks speakers to clarify inaudible statements. The Court Reporter transcribes recorded material using a typewriter, or dictates material into a recording machine

01041 CUSTOMER SERVICE REPRESENTATIVE I

This position receives, comprehends, provides, and responds to routine informational inquiries and service requests through the use of various communication technologies including but not limited to telephones, e-mail, facsimile, postal mail, and the Internet.

01042 CUSTOMER SERVICE REPRESENTATIVE II

Position is responsible for performing duties detailed in CSR I job description. In addition, CSR II is responsible for responding to escalated and more complex inquiries on a broader scope of topics. Tasks may require simple adaptation and interpretation of provided reference materials.

01043 CUSTOMER SERVICE REPRESENTATIVE III

Position is responsible for performing duties detailed in CSR I and CSR II job descriptions. In addition, CSR III is responsible for supervising and advising CSR I and CSR II.

01051 DATA ENTRY OPERATOR I

This position operates keyboard-controlled data entry devices such as a computer, key-operated magnetic tape, or disc encoder to transcribe data into a format suitable for computer processing. Job task requires skill in operating an alphanumeric keyboard, and an understanding of transcribing procedures and relevant data entry equipment. Positions are classified into levels based on the following definitions:

- This position works under close supervision and follows specific procedures or detailed instructions. The Data Entry Operator I works from various standardized source documents that have been coded and require little or no selecting, coding or interpreting of data. Problems such as erroneous items and codes, or missing information are resolved at the supervisory level. Work is routine and repetitive.

01052 DATA ENTRY OPERATOR II

This position operates keyboard-controlled data entry devices such as a computer, key-operated magnetic tape, or disc encoder to transcribe data into a format suitable for computer processing. Job task requires skill in operating an alphanumeric keyboard, and an understanding of transcribing procedures and relevant data entry equipment. Positions are classified into levels based on the following definitions:

-This position requires the application of experience and judgment in selecting procedures to be followed, and searching for interpreting, selecting, or coding items to be entered from a variety of document sources. The Data Entry Operator II may occasionally perform routine work as described for Data Entry Operator I.

01060 DISPATCHER, MOTOR VEHICLE

(Motor Vehicle Utilization Assistant) This position is responsible for the assignment of motor vehicles and drivers for conveyance of freight or passengers, and compiles lists of available vehicles. The assignment of vehicles is determined by factors such as length and purpose of trip, freight or passenger requirements, and preference of user. Additional responsibilities include the issuance of keys, record sheets, and driver credentials. The Dispatcher records time of departure, destination, cargo, expected time of return and investigates overdue vehicles. The Dispatcher may confer with customers to expedite or locate missing, misrouted, delayed or damaged merchandise, maintain record of mileage, fuel used, repairs made, and other expenses. The Dispatcher may establish service or delivery routes, supervise loading and unloading, issue equipment to drivers, (such as hand trucks, dollies, and blankets), direct activities of drivers, assign helpers to drivers, work at vehicle distribution centers, and assign vehicles to customer agencies.

01070 DOCUMENT PREPARATION CLERK

(Document Preparer) This position prepares documents such as brochures, books, periodicals, catalogs, and pamphlets for copying or photocopying. The Document Preparation Clerk cuts documents into individual standardized pages, using a paper cutter or razor knife. Document pages are reproduced as necessary to improve clarity or to adjust the standardized page size according to the limitations of the designated copy machine. The Document Preparation Clerk stamps standard symbols on pages or inserts instruction cards to notify Duplicating Machine Operator of special handling, prepares cover sheets and document folders for material, and index cards for files, and files folder according to index code and copies priority schedule.

01090 DUPLICATING MACHINE OPERATOR

(Photocopy Machine Operator; Reproduction Worker) This position operates one or more photocopying, photographic, mimeograph and duplicating office machines to make copies of documents such as letters, reports, directives, manuals, articles and bulletins. Additional responsibilities include:

operating small binding machines, performing clerical duties associated with the request for printing and photographic services, preparing assembly sheets, printing requisitions with specifications for printing and binding, recording, delivering and collecting work. The Duplicating Machine Operator performs minor repairs preventive maintenance, and maintains an inventory of supplies and reproduction equipment paying particular attention to important variables indicated by trade name of machine.

01111 GENERAL CLERK I

This position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs. Little or no subject-matter knowledge is required, but the clerk uses his or her own judgment in choosing the proper procedure for each task.

01112 GENERAL CLERK II

This position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others.

01113 GENERAL CLERK III

This position uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of financial or other records (stored both manually and electronically);

verifying statistical reports for accuracy and completeness; compiling information; and handling and adjusting complaints.

The General Clerk III may also direct lower level clerks. Positions above level IV are excluded. Such positions (which may include supervisory responsibility over lower level clerks) require workers to use a thorough knowledge of an office's work and routine to: 1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments. Typical jobs covered by this exclusion include administrative assistants, clerical supervisors, and office managers.

01120 HOUSING REFERRAL ASSISTANT

This position provides housing information to an organization's employees moving to a new location. The Housing Referral Assistant will contact individuals or organizations such as landlords, real estate agents, mobile home dealers, trailer court managers and Chambers of Commerce by phone. May correspond to obtain listings of rental or sale properties, future housing prospects, and to develop a working relationship with the housing referral service. Job tasks include: compiling housing lists of rental property and properties for purchase. Periodically the Housing Referral Assistant communicates with contacts to update listings, ensures that property owners comply with the nondiscrimination policy, and counsels applicants with regard to special circumstances, e.g. medical or financial hardships, and availability of housing that will meet applicants' needs.

Job tasks include: providing information regarding community services, searches files, makes telephone calls and referrals, providing information regarding locations, owners, agents, price ranges, loans and other related information. The Housing Referral Assistant maintains daily records of office activities (including number of applicants, number of applicants placed, and agents solicited or listed), schedules appointments for housing inspectors, prepares reports as required, and replies to complaints, investigations and letters of inquiry.

01191 ORDER CLERK I

The Order Clerk receives written or verbal purchase orders. Work typically involves some combination of the following duties: quoting prices, determining availability of ordered items and suggesting substitutes when necessary, advising expected delivery date and method of delivery, recording order and customer information on order sheets. The Order Clerk is responsible for checking order sheets for accuracy and adequacy of information; ascertaining credit rating of customer; furnishing customer with confirmation of receipt of order; order follow up, or informing customer of a delay in delivery. The Order Clerk maintains order files and verifies shipping invoices against original orders.

This position excludes workers paid on a commission basis or whose duties include any of the following: Receiving orders for services rather than for material or merchandise; providing customers with consultative advice using knowledge gained from engineering or extensive technical training; emphasizing selling skills; handling material or merchandise as an integral part of the job.

This position handles orders involving items that have readily identified uses and applications. The Order Clerk I may refer to a catalog, manufacturer's manual or similar document to insure that the proper item is supplied or to verify the price of order.

01192 ORDER CLERK II

This position handles orders that involve making judgments such as choosing which specific product or material from the establishment's product lines will satisfy the customer's needs, or determining the price to be quoted when pricing involves more than merely referring to a price list or making some simple mathematical calculations.

01261 PERSONNEL ASSISTANT (EMPLOYMENT) I

This position performs a variety of tasks including, but not limited to, clerical and secretarial duties. The work is under general supervision of higher-level personnel in preparation of various human resource tasks throughout compensation, benefits, staffing/employment, EEO procedures and policy administration. The Personnel Assistant I is expected to exercise discretion at all times; limited judgment may be necessary at times. This assistant may be required to operate general office equipment such as: typewriter, personal computer, copier, adding machine, and facsimile.

01262 PERSONNEL ASSISTANT (EMPLOYMENT) II

This position serves as a clerical expert in independently processing the most complicated types of personnel actions, e.g., temporary employment, rehires, and dismissals. In this position, one may perform tasks beyond routine clerical such as:

pre-employment drug screening and new hire orientation, responding to routine questions on policy and procedures, and/or provide reports on employee turnover or time and attendance. This assistant may be asked to evaluate and consolidate information from various sources under short deadlines, such as internal or external survey information, reporting on company employment statistics (retention, equal opportunity reporting, etc.). The Personnel Assistant II may provide guidance to lower level Personnel Assistants. This level requires extensive knowledge of various office software packages. Guidance is provided as needed. Completed written work receives close technical review from higher-level personnel office employees. Work may be checked occasionally.

01263 PERSONNEL ASSISTANT (EMPLOYMENT) III

This position performs work in support of human resource professionals that requires a good working knowledge of personnel procedures, guides, and precedents. Job tasks may include interviewing applicants, obtaining references, and recommending placement in a well-defined occupation. At this level, assistants typically have a range of personal contacts within and outside the organization, in addition to handling employee-sensitive material. Therefore, the Assistant must be tactful, discrete, and articulate. This Assistant may be involved in identifying potential issues and grievance procedures, in addition to documenting necessary information to avoid company threat. The Personnel Assistant III may make recommendations to human resource professionals on job classification, wage rates, and employee salaries. The use of computers may be relied on heavily for organizational and reporting purposes. Advanced experience with office software packages may be needed. This Assistant may perform some clerical work in addition to the above duties. Supervisor will review completed work against stated objectives.

01270 PRODUCTION CONTROL CLERK

This position compiles and records production data for industrial establishments to compare records and reports on volume of production, consumption of material, quality control, and other aspects of production. May perform any combination of the following duties: compile and record production data from customer orders, work tickets, product specifications, and individual worker production sheets following prescribed recording procedures and using different word processing techniques. This Clerk calculates such factors as types and quantities of items produced, materials used, amount of scrap, frequency of defects, and worker and department production rates, using a computer, calculator, and/or spreadsheets. Additional tasks include: writing production reports based on data compiled, tabulated and computed, following prescribed formats, maintaining files of documents used and prepared, compiling detailed production sheets or work tickets for use by production workers as guides in assembly or manufacture of products. This Clerk prepares written work schedules based on established guidelines and priorities, compiles material inventory records and prepares requisitions for procurement of materials and supplies charts production using chart, graph, or pegboard based on statistics compiled for reference by production and management personnel. This Clerk also sorts and distributes work tickets or material and may compute wages from employee time cards and post wage data on records used for preparation of payroll.

01290 RENTAL CLERK

This position performs clerical duties concerned with rental and management of public housing projects answers telephone and responds to requests for maintenance, complaints, rental information or, as appropriate, forwards calls to senior officials. The Rental Clerk receives rental payments and other income, assesses late charges, applies cancellation stamp required by government housing agency, writes receipts, and prepares rental transmittal forms and collection logs for government accounting system. This Clerk receives security deposits and prepares tenant receipts, prepares bank deposits, maintains tenant files, and follows up on income re-certifications.

01300 SCHEDULER, MAINTENANCE

This position schedules vehicle repairs and lubrication for vehicle-maintenance, schedules vehicles for lubrication or repairs based on date of last lubrication and mileage traveled or urgency of repairs. The Maintenance Scheduler contacts garage to verify availability of facilities, notifies parking garage workers to deliver specified vehicles, and maintains a file of requests for services.

01310 SECRETARY (Occupational Base) This position provides principal secretarial support in an office, usually to one individual, and, in some cases, to the subordinate staff of that individual. The Secretary maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office. Computers may exist in the environment, requiring working knowledge of certain office software programs.

Classification by Level Secretary jobs that meet the required characteristics are matched at one of three levels according to two factors: (a) level of the secretary's supervisor within the overall organizational structure, and (b) level of the secretary's responsibility. The table following the explanations of these factors indicates the level of the secretary for each combination of factors.

Level of Secretary's Supervisor (LS) Secretaries should be matched with one of the three LS levels below that best describes the organization of the secretary's supervisor.

LS-1 Organizational structure is not complex and internal procedures and administrative controls are simple and informal;

supervisor directs staff through face-to-face meetings.

LS-2 Organizational structure is complex and is divided into subordinate groups that usually differ from each other as to subject matter, function, etc. Supervisor usually directs staff through intermediate supervisors. Internal procedures and administrative controls are formal. An entire organization (e.g., division, subsidiary, or parent organization) may contain a variety of subordinate groups that meet the LS-2 definition. Therefore, it is not unusual for one LS-2 supervisor to report to another LS-2 supervisor.

The presence of subordinate supervisors does not by itself, mean LS-2 applies. For example, a clerical processing organization divided into several units, each performing very similar work, is placed in LS-1.

In smaller organizations or industries such as retail trades, with relatively few organizational levels, the supervisor may have an impact on the policies and major programs of the entire organization, and may deal with important outside contacts as described in LS-3.

LS-3 Organizational structure is divided into two or more subordinate supervisory levels (of which at least one is a managerial level) with several subdivisions at each level. Executive's program(s) are usually interlocked on a direct and continuing basis with other major organizational segments, requiring constant attention to extensive formal coordination, clearances, and procedural controls. Executive typically has: financial decision-making authority for assigned program(s);

considerable impact on the entire organization's financial position or image; and responsibility for, or has staff specialists in such areas as, personnel and administration for assigned organization. Executive plays an important role in determining the policies and major programs of the entire organization, and spends considerable time dealing with outside parties actively interested in assigned program(s) and current or controversial issues.

Level of Secretary's Responsibility (LR) This factor evaluates the nature of the work relationship between the secretary and the supervisor or staff, and the extent to which the secretary is expected to exercise initiative and judgment. Secretaries should be matched at the level best describing their level of responsibility. When a position's duties span more than one LR level, the introductory paragraph at the beginning of each LR level should be used to determine which of the levels best matches the position. (Typically, secretaries performing at the higher levels of responsibility also perform duties described at the lower levels.)

01311-SECRETARY I

LR-1 Carries out recurring office procedures independently, and selects the guideline or reference that fits the specific case. The supervisor provides specific instructions on new assignments and checks completed work for accuracy. The LR- 1 performs varied duties including or comparable to the following:

a. Respond to routine telephone requests that have standard answers; refer calls and visitors to appropriate staff.

Control mail and assure timely staff response, and send form letters;

b. As instructed, maintain supervisor's calendar, make appointments, and arrange for meeting rooms:

c. Review materials prepared for supervisor's approval for typographical accuracy and proper format;

d. Maintain recurring internal reports, such as time and leave records, office equipment listings, correspondence controls, and training plans;

e. Requisition supplies, printing, maintenance or other services, type, take and transcribe dictation, create and maintain office files.

01312 SECRETARY II

LR-2 handles differing situations, problems, and deviations in the work of the office according to the supervisor's general instructions, priorities, duties, policies, and program goals. Supervisor may assist secretary with special assignments.

Duties include or are comparable to the following:

a. Screen telephone calls, visitors, and incoming correspondence; personally respond to requests for information concerning office procedures; determine which requests should be handled by the supervisor, appropriate staff member or other offices, prepare and sign routine non-technical correspondence in own or supervisor's name;

b. Schedule tentative appointments without prior clearance. Make arrangements for conferences and meetings and assemble established background materials as directed. May attend meetings and record and report on the proceedings;

c. Review outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures;

assure that proper clearances have been obtained, when needed;

d. Collect information from the files or staff for routine inquiries on office program(s) or periodic reports, and refer non-routine requests to supervisor or staff;

e. Explain to subordinate staff supervisor's requirements concerning office procedures, coordinate personnel and administrative forms for the office and forwards for processing.

01313 SECRETARY III

LR-3 uses greater judgment and initiative to determine the approach or action to take in non-routine situations, interprets and adapts guidelines, including unwritten policies, precedents, and practices, which are not always completely applicable to changing situations. Duties include or are comparable to the following:

a. Based on knowledge of the supervisor's views, compose correspondence on own initiative about administrative matters and general office policies for supervisor's approval;

b. Anticipate and prepare materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and informs supervisor on matters to be considered;

c. Read publications, regulations, and directives and take action or refer those that are important to the supervisor and staff;

d. Prepare special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other offices, etc., under general directions;

e. Advise secretaries in subordinate offices on new procedures; request information needed from the subordinate office(s) for periodic or special conferences, reports, inquiries, etc., and shifts clerical staff to accommodate workload needs.

01320 SERVICE ORDER DISPATCHER

This position receives, records, and distributes work orders to service crews upon customers' requests for service on articles or utilities purchased from wholesale or retail establishment or utility company, records information, such as name, address, article to be repaired, or service to be rendered, prepares work order and distributes to service crew, schedules service calls and dispatches service crew. The Service Order Dispatcher calls or writes the customer to insure satisfactory performance of service, keeps record of service calls and work orders, may dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment.

01410 SUPPLY TECHNICIAN

This position performs limited aspects of technical supply management work (e.g., inventory management, storage management, cataloging, and property utilization) related to depot, local, or other supply activities. Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility.

Assignments usually relate to stable or standardized segments of technical supply management operations; or to functions or subjects that are narrow in scope or limited in difficulty. The work generally involves individual case problems or supply actions. This work may require consideration of program requirements together with specific variations in or from standardized guidelines. Assignments require:

(a) a good working knowledge of the governing supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; (b) an understanding of the needs of the organization serviced; and (c) analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines.

01420 SURVEY WORKER

(Interviewer) This position interviews people to obtain information on topics such as public issues or consumer buying habits, contacts people at home business or by telephone following specified sampling procedures, or approaches them at random on street. The Survey Worker asks questions relative to items on a form or questionnaire, records answers, assists persons in filling out forms, and may review, sort, classify and file forms according to specified procedures and criteria. This worker may participate in federal, state or local census surveys

01460 SWITCHBOARD OPERATOR/RECEPTIONIST

(Receptionist) This position greets visitors, determining nature of visits and directing visitors to appropriate persons. Duties may include, but are not limited to, relaying incoming, outgoing, and intra-system calls through a private branch exchange (PBX) system; recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; hearing and resolving complaints; making appointments; handling incoming and outgoing mail; controlling access to the facility; keeping a log of visitors; and issuing visitor passes. In this position, one may also type and perform other routine clerical work, such as entering data and processing documents, which may occupy the major portion of the worker's time.”

01531 TRAVEL CLERK I

Under close supervision or following specific procedures and detailed instructions, The Travel Clerk I arranges travel on one or two modes of transportation. Travel is usually recurrent by the same modes, carriers, routes and same major points of origin and destination, seldom involving special transportation privileges or requiring special allowances or planning for supplemental transportation facilities. When such services are required, they do not occur in such variety or with such frequency as to create problems of timing or coordination.

01532 TRAVEL CLERK II

Travel usually involves the use of two or more modes of transportation. Information on carriers, modes and facilities is readily available since most carriers servicing the area maintain local facilities or publish information regularly. Single carriers or connecting carriers have schedules that are easily coordinated using readily obtainable timetables or guides.

Travel is frequently recurrent. A substantial number of problems arise because of rerouting, and there are often side trips requiring changes of transportation. Travel is usually to areas accessible by direct line, or established connecting points and normal modes of transportation. Travel is not always planned well in advance so there may be major problems of scheduling or accommodations.

Travel involves special transportation privileges or special allowances and requires authorization or planning for supplemental or special transportation facilities, and when such services are required, they usually do not occur in such variety or with such frequency as to create major problems of timing or coordination.

Within general guidelines, employees select and apply appropriate travel guides, methods, techniques, and work sequences to effectively accomplish the work. The majority of assignments are performed without technical assistance, but unusually difficult travel situations or problem cases encountered during the course of the work are referred to the supervisor before decision or commitment. Review of work is for compliance with regulatory guides and program policies and for soundness of decisions and conclusions.

01533 TRAVEL CLERK III

At this level, all major modes of transportation are used, as most individual trips involve combinations of more than one mode. Travel is varied, often not recurrent and periodically requires planning for relatively inaccessible intermediate or destination points. Routings are diverse and there is a necessity for frequent rerouting, re-planning, or rearranging, with many side trips requiring changes in modes of travel and creating substantial difficulty in routing and scheduling connections.

A substantial amount of travel involves special allowances or requires authorization and planning for supplementary or special transportation facilities. It is frequently difficult to obtain the required information.

The incumbent is characterized by independence of action, with very little instruction, guidance, and review, except for review of accomplishments of broad objectives and conformance to policy. The incumbent is viewed as the authority on travel matters, including the furnishing of advice and information to travelers, administrative officials and others; and has responsibility as the principal liaison with all elements, carriers, and facilities.

01611 WORD PROCESSOR I

This position produces a variety of standard documents, such as correspondence, form letters, reports, tables and other printed materials. Work requires skill in typing; a knowledge of grammar, punctuation and spelling; and ability to use reference guides and equipment manuals. The Word Processor I performs familiar, routine assignments following standard procedures, seeks further instructions for assignments requiring deviations from established procedures.

01612 WORD PROCESSOR II

This position uses knowledge of varied and advanced functions of one software type, knowledge of varied functions of different types of software, or knowledge of specialized or technical terminology to perform such typical duties as:

a. Editing and reformatting written or electronic drafts. Examples include: correcting function codes; adjusting spacing formatting and standardizing headings, margins, and indentations.

b. Transcribing scientific reports, lab analysis, legal proceedings, or similar material from voice tapes or handwritten drafts. Work requires knowledge of specialized, technical, or scientific terminology.

Work requires familiarity with office terminology and practices. Incumbent corrects copy, and questions originator of document concerning missing information, improper formatting, or discrepancies in instructions. Supervisor sets priorities and deadlines on continuing assignments, furnishes general instructions for recurring work and provides specific instructions for new or unique projects, may lead lower level word processors.

01613 WORD PROCESSOR III

Requires both a comprehensive knowledge of word processing software applications and office practices and a high degree of skill in applying software functions to prepare complex and detailed documents. For example, processes complex and lengthy technical reports which include tables, graphs, charts, or multiple columns. Uses either different word processing packages or many different style macros or special command functions; independently completes assignments and resolves problems.

SIN 736-2 INFORMATION TECHNOLOGY OCCUPATIONS

14040 COMPUTER OPERATOR (Occupational Base) The Computer Operator monitors and operates the control console of either a mainframe digital computer or a group of minicomputers, in accordance with operating instructions, to process data. Work is characterized by the following: Studies operating instructions to determine equipment setup needed. Loads equipment with required items (tapes, cards, paper, etc.). Switches necessary auxiliary equipment into system; Diagnoses and corrects equipment malfunctions; Reviews error messages and makes corrections during operation or refers problems; Maintains operating record. This operator may test run new or modified programs and assists in modifying systems or programs. Included within the scope of this definition are fully qualified Computer Operators, trainees working to become fully qualified operators, and lead operators providing technical assistance to lower level positions. This operator may test run new or modified programs and assists in modifying systems or programs. Included within the scope of this definition are fully qualified Computer Operators, trainees working to become fully qualified operators, and lead operators providing technical assistance to lower level positions.

14041 COMPUTER OPERATOR I

The Computer Operator I works under close personal supervision and is provided detailed written or oral guidance before and during assignments. As instructed, this worker resolves common operating problems and may serve as an assistant operator working under close supervision or performing a portion of a more senior operator's work.

14042 COMPUTER OPERATOR II

The Computer Operator II processes scheduled routines that present few difficult operating problems (e.g., infrequent or easily resolved error conditions). In response to computer output instructions or error conditions, this worker applies standard operating or corrective procedure, refers problems that do not respond to preplanned procedure, and may serve as an assistant operator, working under general supervision.

14043 COMPUTER OPERATOR III

The Computer Operator III processes a range of scheduled routines.