MAS - Neil Hoosier & Associates, Inc. - GS00F337GA

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering informa�on, terms and condi�ons, up-to-date pricing, and the op�on to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: h"p://www.GSAAdvantage.gov.

Mul)ple Award Schedule (MAS)

Federal Supply Group: Professional Services

FSC class: R408

Contract number: GS-00F-337GA

Contract period: August 21, 2017 to August 20, 2027

1 Ormian Drive

Pomona, NY 10970-2812

Telephone: 914-584-5677

Fax: 443-213-8262 m.hoosier@nhassociates.com

Contract Administrator:

Michael Hoosier http://nhassociates.com

Business size: Small business and SBA Cer)fied 8(a) Firm

For more informa)on on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov

- Price-list current as of Modifica�on PS-0020 effec�ve December 28, 2023

Prices Shown Herein are Net (discount deducted)

Neil Hoosier & Associates, Inc. GS-00F-337GA Page 2 of 16

CUSTOMER INFORMATION:

1a. Table of awarded Special Item Numbers (SIN)

SINs Recovery SIN Title

541611 541611RC Management and Financial Consulting, Acquisition and Grants

Management Support, and Business Program and Project

Management Services

OLM OLMRC Order Level Materials

1b. Lowest Price Service Labor Category: Specialist 1 and Business Analyst 1 - $72.01

1c. See awarded labor category descriptions on pages 4-15 of the pricelist.

2. Maximum order: $1,000,000

3. Minimum order: $100.00

4. Geographic coverage (delivery area): 50 United States, the District of Columbia, and all US

Territories

5. Point of production: US

6. Discount from list prices or statement of net price: Net prices are shown in the price list

7. Quantity Discounts: Not Offered

8. Prompt Payment Terms: Net 30 - Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items: Not Applicable

10a. Time of delivery: Will adhere to delivery schedule as specified by the purchase order.

10b. Expedited Delivery: Contact Contractor for time of delivery.

10c. Overnight and 2-day delivery: Not Applicable

10d. Urgent Requirements: Not Applicable

11. F.O.B. point(s): Destination

12a. Ordering address:

Neil Hoosier & Associates, Inc.

Neil Hoosier & Associates, Inc. GS-00F-337GA Page 3 of 16

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3

13. Payment address:

Neil Hoosier & Associates, Inc.

14. Warranty provision: Not Applicable

15. Export packing charges: Not Applicable

16. Terms and conditions of rental, maintenance, and repair: Not applicable

17. Terms and conditions of installation: Not applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices: Not Applicable

18b. Terms and conditions for any other services: Not Applicable

19. List of service and distribution points: Not Applicable

20. List of participating dealers: Not Applicable

21. Preventive maintenance: Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor's website or other location.) The EIT standards can be found at: www.Section508.gov/:

Not Applicable

23. Unique Entity Identifier (UEI) number: L1BLEHBYUN31

24. Notification regarding registration in System for Award Management (SAM) database. Neil

Hoosier & Associates, Inc is registered in SAM; CAGE Code is 4LGQ1.

Neil Hoosier & Associates, Inc. GS-00F-337GA Page 4 of 16

LABOR CATEGORY DESCRIPTIONS for SIN 541611

Business Analyst 1

Minimum Experience: Must have two (2) years of experience in the appropriate area.

Functional Responsibilities: Provides in-depth review and analysis of business systems and processes in order to develop requirements for systems and processes. Effectively communicates background and requirements to ensure a common, clear understanding among business and technical stakeholders.

Develops, writes, edits, and maintains technical documentation, for both print and electronic publication. Creates effective graphics, flow charts, and diagrams for inclusion in documentation. A business analyst at this level will have basic skills necessary to perform the tasks.

Minimum Education: Bachelor’s degree. An equivalent combination of education and experience, which provides comparable knowledge, is acceptable.

Business Analyst 2

Minimum Experience: Must have five (5) years of experience in the appropriate area. May have expert credentials or be recognized as an authority.

Functional Responsibilities: Provides in-depth review and analysis of business systems and processes in order to develop requirements for systems and processes. Effectively communicates background and requirements to ensure a common, clear understanding among business and technical stakeholders.

Develops, writes, edits, and maintains technical documentation, for both print and electronic publication. Analyzes products to determine user information needs and validates with stakeholders to ensure products in fact are meeting needs. Creates effective graphics, flow charts, and diagrams for inclusion in documentation. An analyst at this level will have proven skills necessary to complete assigned tasks. At this level, the analyst will have general program or project knowledge.

Business Analyst 3

Minimum Experience: Must have seven (7) years of experience in the appropriate area. May have

Functional Responsibilities: Direct the requirements development for applying technology to satisfy business needs. Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis, task and workflow analysis.

Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details. Develop, maintain, and perform processes to continuously monitor data quality and integrity in platform applications.

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Create and maintain workflows, approval processes, and validation rules based on internal stakeholder requirements. Develops, writes, edits, and maintains technical documentation, for both print and electronic publication. Analyzes products to determine user information needs and validates with stakeholders to ensure products in fact are meeting needs. Creates effective graphics, flow charts, and diagrams for inclusion in documentation.

Minimum Education: Master’s degree. An equivalent combination of education and experience, Instructional Designer 3

Minimum Experience: A minimum of 4 years of experience.

Functional Responsibilities: Applies Instructional Design principles in performing analyses, studies, and research supporting the design and development of instructional materials to meet specific learning objectives. Utilizes eLearning development tools and software as part of their course development. Designs interactive and engaging material to meet learning objectives while applying instructional design and adult learning principles. Ensures the instructional integrity of course development projects through systematic design and clear writing of scripts, narratives, and storyboards. Develops learning assessments and/or tools to measure learning effectiveness and assist in efforts to monitor/measure training and development program effectiveness.

Prepares instructor materials (course outline, background material, and training aids). Prepares student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Designs online training courses and instructor-led classroom training, identifying methodologies to be used to deliver content and organizing the content and flow of information.

Analyzes and applies trends in learning technologies and instructional design.

Instructional Designer 4

Minimum Experience: A minimum of 7 years of experience.

Functional Responsibilities: Applies Instructional Design principles in performing analyses, studies, learning objectives. Utilizes eLearning development tools and software as part of their course development. Designs interactive and engaging material to meet learning objectives while applying instructional design and adult learning principles. Ensures the instructional integrity of course development projects through systematic design and clear writing of scripts, narratives, and forms). Designs online training courses and instructor-led classroom training, identifying

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Instructional Designer 6

Minimum Experience: A minimum of 12 years of experience.

Functional Responsibilities: Applies Instructional Design principles in performing analyses, studies, learning objectives. Utilizes eLearning development tools and software as part of their course development. Designs interactive and engaging material to meet learning objectives while applying instructional design and adult learning principles. Ensures the instructional integrity of course development projects through systematic design and clear writing of scripts, narratives, and forms). Designs online training courses and instructor-led classroom training, identifying

Provides subject matter expertise in the area of Instructional Systems Design (ISD) and evaluation assessment techniques. Consults with internal and external teams to ensure the learning solutions are sound and evaluation strategies meet learning goals. Leads the process documentation efforts to ensure learning strategies are consistent and efficient. May supervise other Instructional Designers.

LMS Administrator 3

Minimum Experience: A minimum of 6 years of experience.

Functional Responsibilities: Learning Management System (LMS) Administrator’s responsibilities encompass configuring courses, generating reports, employing learning analytic tools to discern trends and performance, developing certifications, designing learning paths and curricula, managing user permissions, creating and maintaining LMS System Documentation, and collaborating with internal clients to enhance the learning experience. Engages with learners to resolve LMS access as well as other issues. Tailors the LMS to align with organizational and project objectives to guarantee the effective and efficient utilization of resources within the LMS. Collaborates with LMS vendor to troubleshoot issues and integrate upgrades.

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Project Director

Minimum Experience: A minimum of fifteen (15) years of experience.

Functional Responsibilities: Manages the relationship with contract customer. Serves as the primary point of contact with contract customer, teaming partners, and subcontractors. Assists with all phases of contract performance, including contract management, contract cost control, project management, coordination of resource needs, coordination with corporate resources and management. Has direct accountability for the technical accuracy, timeliness, and quality of all contract deliverables. Manages subcontractors, consultants, vendors, and similar parties, if any, engaged in performing work under the contract. Provides expert leadership in operational contract tasks and, as appropriate, in specialized technical areas. Directly supervises managers working on the contract, mentoring, setting goals, measuring performance, and providing direct feedback. Meets with contract customer on a regular basis to review scheduling, priorities, performance issues, and similar matters.

Project Director, Sr.

Minimum Experience: A minimum of twenty (20) years of experience.

Functional Responsibilities: Manages the relationship with contract customer. Serves as the primary point of contact with contract customer, teaming partners, and subcontractors. Responsible for all phases of contract performance, including contract management, contract cost control, project management, coordination of resource needs, coordination with corporate resources and management. Provides oversight to contract operations. Has direct accountability for the technical accuracy, timeliness, and quality of all contract deliverables. Manages subcontractors, consultants, vendors, and similar parties, if any, engaged in performing work under the contract. Provides expert leadership in operational contract tasks and, as appropriate, in specialized technical areas. Directly supervises directors and managers working on the contract, mentoring, setting goals, measuring performance, and providing direct feedback. This position assumes greater responsibilities than

Project Director and may be responsible for managing multiple complex projects. Meets with contract customer on a regular basis to review scheduling, priorities, performance issues, and similar matters.

Project Lead 1

Minimum Experience: Must have three (3) years of experience in the appropriate area. May have

Functional Responsibilities: Demonstrates knowledge of project and program management principles. Uses project management tools to manage projects and deliver/implement software

Neil Hoosier & Associates, Inc. GS-00F-337GA Page 8 of 16 releases. Assists in defining and managing scope, time, and resources of projects. Support development of project plans and schedules that represent the appropriate level of detail and task interdependency. Assist in communicating and expediting late tasks. Applies in-depth skills and broad knowledge of the business to address complex problems and non-standard situations. Facilitates identification of project or program risks/issues, develops, and assigns responsibility for mitigation/resolution actions; manages mitigation plan.

Project Lead 2

Minimum Experience: Must have five (5) years of experience in the appropriate area. May have releases. Assists in defining and managing scope, time, and resources of projects. Support development of project plans and schedules that represent the appropriate level of detail and task interdependency. Assist in communicating and expediting late tasks. Applies in-depth skills and broad knowledge of the business to address complex problems and non-standard situations. Facilitates identification of project or program risks/issues, develops, and assigns responsibility for mitigation/resolution actions; manages mitigation plan.

Project Lead 3 releases. Assists in defining and managing scope, time, and resources of projects. Support development of project plans and schedules that represent the appropriate level of detail and task interdependency. Assist in communicating and expediting late tasks. Applies in-depth skills and broad knowledge of the business to address complex problems and non-standard situations. Facilitates identification of project or program risks/issues, develops, and assigns responsibility for mitigation/resolution actions; manages mitigation plan. Acts as a key contributor in a complex environment.

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Project Lead 4

Minimum Experience: Must have nine (9) years of experience in the appropriate area. May have releases. Assists in defining and managing scope, time, and resources of projects. Support development of project plans and schedules that represent the appropriate level of detail and task interdependency. Assist in communicating and expediting late tasks. Applies in-depth skills and broad knowledge of the business to address complex problems and non-standard situations. Facilitates identification of project or program risks/issues, develops, and assigns responsibility for mitigation/resolution actions; manages mitigation plan. Acts as a key contributor in a complex environment.

Project Manager Jr.

Minimum Experience: A minimum of seven (7) years of experience.

Functional Responsibilities: Has direct accountability for the technical accuracy, timeliness, and quality of contract component deliverables. Manages NHA staff, subcontractors, consultants, vendors, and similar parties, if any, engaged in performing work under the contract component.

Assists Director with management of contract customer relationships. Provides leadership in operational contract tasks and, as appropriate, in specialized technical/operational areas. Maintains component project plan and schedule, tracking task status and assigning resources. Performs project management functions related to contract component including meeting facilitation, producing project status reports, and maintaining issue and action item logs. Performs specific contract-related tasks and duties as assigned and applicable (e.g., duties of a Change Control Specialist, Lead Business

Analyst, Quality Assurance Officer, Outreach/Education Manager, etc.) Develops and maintains standard operating procedures (SOPs). Ensures NHA staff adheres to SOPs. Directly supervises NHA resources working on the contract component, making work assignments, mentoring, setting goals, measuring performance, and providing direct feedback. Meets with contract customer representatives on a regular basis to review scheduling, priorities, performance issues, and similar matters. Provides written status updates according to contract requirements.

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Project Manager Sr.

Minimum Experience: A minimum of nine (9) years of experience.

Functional Responsibilities: Has direct accountability for the technical accuracy, timeliness, and quality of contract component deliverables. Manages NHA staff, subcontractors, consultants, vendors, and similar parties, if any, engaged in performing work under the contract component.

Assists Director with management of contract customer relationships. Provides leadership in operational contract tasks and, as appropriate, in specialized technical/operational areas. Maintains component project plan and schedule, tracking task status and assigning resources. Performs project management functions related to contract component including meeting facilitation, producing project status reports, and maintaining issue and action item logs. Performs specific contract-related tasks and duties as assigned and applicable (e.g., duties of a Change Control Specialist, Lead Business

Analyst, Quality Assurance Officer, Outreach/Education Manager, etc.) Develops and maintains standard operating procedures (SOPs). Ensures NHA staff adheres to SOPs. Directly supervises NHA resources working on the contract component, making work assignments, mentoring, setting goals, measuring performance, and providing direct feedback. Meets with contract customer representatives on a regular basis to review scheduling, priorities, performance issues, and similar matters. Provides written status updates according to contract requirements.

Specialist 1

Minimum Experience: Must have three (3) years of experience in the appropriate area. May have

Functional Responsibilities: Responsible for tasks related to a specific, restricted role associated with user acceptance testing of systems, training, and instructional system design, or change control.

When specializing in user acceptance testing, responsible for validating that software meets the business, functional, user and system requirements; reviews business, functional and system requirements documentation; creates and delivers test cases; develops a test case matrix that maps back to all requirements; executes test cases; and documents test results and artifacts.

When specializing in training and instructional design, responsible for the development and implementation of internal and external training programs as well as outreach and education initiatives under specific components/departments of a contract. Assists in developing an overall education plan that addresses the training, education and outreach needs of the Customer(s). Assists in the execution of an education plan by performing training sessions and presenting at meetings, webinars and/or seminars. Interacts with the Customer(s) to seek out and recommend new training, education and outreach initiatives that are consistent with the Customer’s needs and objectives.

Develops training, education, and outreach material content. Designs, develops, tests, and implements eLearning solutions. Develops and maintains graphical training content for all courses provided by NHA. Acquires, maintains, and enhances knowledge of current eLearning trends and tools.

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When specializing in change control, develops and maintains the procedures that govern Change

Management, Release When specializing in Change Control, develops and maintains the procedures that govern Change Management, Release Management and the Change Control Board (CCB).

Reviews, monitors, and manages all system change requests (CRs), service requests (SRs), and problem logs (PLOGs). Facilitates Change Control Board (CCB) Meetings.

Specialist 2

Minimum Experience: Must have five (5) years of experience in the appropriate area. May credentials or be recognized as an authority.

Functional Responsibilities: Responsible for tasks related to a specific, restricted role associated with

When specializing in user acceptance testing, responsible for validating that software meets the business, functional, user and system requirements; reviews business, functional and system initiatives under specific components/departments of a contract. Assists in developing an overall education plan that addresses the training, education and outreach needs of the Customer(s). Assists in the execution of an education plan by performing training sessions and presenting at meetings, webinars and/or seminars. Interacts with the Customer(s) to seek out and recommend new training, education and outreach initiatives that are consistent with the Customer’s needs and objectives.

Develops training, education, and outreach material content. Designs, develops, tests, and implements eLearning solutions. Develops and maintains graphical training content for all courses that govern Change Management, Release Management and the Change Control Board (CCB).

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Specialist 3

Functional Responsibilities: Responsible for tasks related to a specific, restricted role associated with

When specializing in user acceptance testing, responsible for validating that software meets the business, functional, user and system requirements; reviews business, functional and system initiatives under specific components/departments of a contract. Assists in developing an overall education plan that addresses the training, education and outreach needs of the Customer(s). Assists in the execution of an education plan by performing training sessions and presenting at meetings, webinars and/or seminars. Interacts with the Customer(s) to seek out and recommend new training, education and outreach initiatives that are consistent with the Customer’s needs and objectives.

Develops training, education, and outreach material content. Designs, develops, tests, and implements eLearning solutions. Develops and maintains graphical training content for all courses that govern Change Management, Release Management and the Change Control Board (CCB).

Subject Matter Expert (SME)

Minimum Experience: Must have fifteen (15) years of experience in the appropriate area. May have

Functional Responsibilities: Provides technical, managerial, and administrative direction for problem definition, analysis, requirements development and implementation for complex to extremely complex systems in the subject matter area. Makes recommendations and advises on organization-wide system improvements, optimization, or maintenance efforts in the following specialties:

business process re-engineering, workflow and process automation, process improvement; quality control and management, information systems architecture, automation, communications protocols, risk management/electronic analysis, software, life-cycle management, development methodologies, modeling, and simulation projects. Demonstrates strong writing and oral communication skills.

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Subject Matter Expert 4 (SME 4)

Minimum Experience: Must have twenty-five (25) years of experience in the appropriate area.

Recognized as an authority in their field and may have expert credentials and certifications.

Functional Responsibilities: Provides expert technical, managerial, and/or administrative direction on projects, processes, or programs. Applies deep expertise to deliver advice, thought leadership, and targeted deliverables to support project objectives. Utilizes deep understanding of a particular process, function, or technology and possesses extensive knowledge in one or more functional areas.

Leverages their unique expertise to solve specific problems or challenges including, but not limited to, problem definition, analysis, requirements development, risk management and implementation.

Ensures the facts and details are correct so that the project's/program's deliverable(s) will meet the needs of the stakeholders, policies, standards, and best practices. Makes recommendations and advises on areas relative to their expertise. This may include organization-wide system improvements, optimization, or maintenance efforts specialties such as: business process re-engineering, workflow and process automation, process improvement; quality control and management, information systems architecture, automation, communications protocols, risk management/electronic analysis, software, life-cycle management, development methodologies, modeling and simulation projects. Demonstrates strong writing and oral communication skills.

Testing Engineer

Minimum Experience: Must have five (5) years of experience.

Functional Responsibilities: Leads and provides guidance to testing resources. Overall responsibility for providing testing services to ensure independent validation of software and system components developed, modified, and implemented as part of the current projects. Leads the testing team through all phases of User Acceptance Testing (UAT), Regression Testing, Release Implementation

Testing, and Return to Service Testing. This includes testing of any applicable Commercial Off-The-

Shelf (COTS) products. Validates that the software meets the business, functional, user and system requirements. Reviews business, functional and system requirements documentation. Creates and delivers test cases, a test case matrix that maps back to all requirements, executes test cases, and documents test results and artifacts.

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Writer/Editor/508 Specialist 3

Minimum Experience: Must have 4 years of experience.

Functional Responsibilities: Gathers and processes project-related information to structure, write, edit, and finalize deliverables for both print and electronic publication. Develops/edits documentation according to established standards regarding order, clarity, conciseness, style, and terminology; reviews published materials and recommends revisions or changes in format, content, and methods of production. Coordinates with stakeholders to ensure that the user documentation meets all users’ needs. Creates effective graphics, flow charts, and diagrams for inclusion in documentation. Serves as a technical editorial and communications advisor. This requires the ability to understand and process technical information and present that information in a way that is easily understood by the target audience.

Ensures material is compliant with Section 508 of the Rehabilitation Act of 1973 and remediate material if found not to be compliant. Must be proficient in using word processing, other publication tools and 508 Compliance tools.

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Experience and Degree Substitution

Labor Category

Minimum

Education

Minimum

Experience Doctorate Masters Bachelors Associate

High

School

Business Analyst 1 Bachelors 2 0 0 4 6

Business Analyst 2 Bachelors 5 1 3 7 9

Business Analyst 3 Masters 7 5 9 11 13

Instructional Designer 3 Bachelors 4 0 2 6 8

Instructional Designer 4 Bachelors 7 3 5 9 11

Instructional Designer 6 Bachelors 12 8 10 14 16

LMS Administrator 3 Bachelors 6 2 4 8 10

Project Director Masters 15 13 17 19 21

Project Director Sr. Masters 20 18 22 24 26

Project Lead 1 Bachelors 3 0 1 5 7

Project Lead 2 Bachelors 5 1 3 7 9

Project Lead 3 Bachelors 7 3 5 9 11

Project Lead 4 Masters 9 7 11 13 15

Project Manager Jr. Bachelors 7 3 5 9 11

Project Manager Sr. Masters 9 7 11 13 15

Specialist 1 Bachelors 3 0 1 5 7

Specialist 2 Masters 5 3 7 9 11

Specialist 3 Masters 7 5 9 11 13

Subject Matter Expert (SME) Masters 15 13 17 19 21

Subject Matter Expert 4 (SME 4) Masters 25 23 27 29 31

Testing Engineer Bachelors 5 1 3 7 9

Writer/Editor/508 Specialist 3 Bachelors 4 0 2 6 8

Experience and Degree Substitution Chart

Minimum Experience Substitution

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Labor Rates

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service

Contract Act (SCA), is applicable to this contract as it applies to the en�re Mul�ple Award Schedule (MAS) and all services provided. While no specific labor categories have been iden�fied as being subject to SCLS/SCA due to exemp�ons for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract s�ll maintains the provisions and protec�ons for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modifica�on process, the contractor must inform the Contrac�ng Officer and establish a SCLS/SCA matrix iden�fying the GSA labor category �tles, the occupa�onal code, SCLS/SCA labor category �tles and the applicable WD number. Failure to do so may result in cancella�on of the contract.