SON_LRGS.pdf

STATEMENT OF NEED

NEEB2000-17-00893

NOAA Wallops Command & Data Acquisition Station

12 April 2017

1. Introduction/Background:

The Wallops Command and Acquisition Station (WCDAS) supports a variety of data collection activities and is responsible for world-wide dissemination of this data. One of these systems is the Local

Readout Ground Stations (LRGS).

2. Scope of Work:

NOAA Wallops CDAS requires annual service support for the Local Readout Ground Systems (LRGS), Low Rate Information Transmission (LRIT) applications, and workstation Graphical User Interface

(GUI) application. Telephone response support is required Monday through Friday during normal business hours. Wallops will provide remote access to the systems for issues to be addressed on an event driven basis only. Eight hours of on-site support, as specified below, is also required.

The Wallops LRGS is part of a larger network that is used for the dissemination of the Data Collection

System (DCS) data. This data includes the monitoring of routine data measurements as well as critical data (volcanoes, earthquakes, floods, fires, etc.) This software based system is relied upon by NOAA’s world-wide data users to collect critical, real-time information.

The Wallops 3 LRGS server applications are derived from open source products and are customized to meet local requirements. The LRGS servers also host the Low Rate Information Transmission (LRIT)

DCS dissemination application; this service builds LRIT DCS files from the LRGS data, sending 3 identical data streams to the off-site primary and backup LRIT ingest systems. The Wallops LRGS and

LRIT services are managed by a Graphical User Interface (GUI) application hosted on a NOAA workstation. This GUI facilitates the monitor and control of the LRGS and LRIT services and is critical to the availability and continuity of the data. As part of the maintenance contract, the Government would receive periodic updates to the WCDAS LRGS servers to maintain application compatibility with the user community systems, as well as to maintain compatibility with IT security updates of the host systems.

3. Maintenance Support Specifications:

Proposals must address the requirements outline in paragraphs A, B, C & D below:

A. The NOAA Wallops CDAS requires an annual, service agreement to provide for the software and configuration support of five LRGS systems, three at the Wallops CDAS and two at the

NOAA Satellite Operations Facility (NSOF) in Suitland, Md. Software service and configuration support is required Monday through Friday, during normal business hours, and encompasses the five LRGS servers and applications, the LRIT DCS dissemination applications, and the

LRGS/LRIT workstation GUI and monitoring applications. The systems also require periodic, software updates to maintain application compatibility with the user community systems, as well as to maintain compatibility with IT security updates of the host systems. The server operating systems are Windows and Linux. Wallops will provide remote access to the systems as required, on an event driven basis only. NOAA will provide a NOAA504/DCS laptop to support remote access.

B. Proposals shall include a provision for 8 hours of on-site support at the Wallops CDAS or the

Suitland NSOF, to cover maintenance and/ or training.

C. Proposals shall address support requirements for one (1) contract base year, from date of award, and one (1) option year. The government is under no obligation to exercise the option year.

D. Proposals shall identify the key personnel that will be available for the support of the service agreement, as well as their applicable background and direct experience with the NOAA Wallops

LRGS applications, the LRIT dissemination applications and the GUI workstation applications.

The Wallops LRGS and LRIT configurations must maintain compatibility with the data user community while satisfying ever changing IT security demands. It is crucial that proposed vendors have the applicable background, hands-on experience and software access to maintain the systems without impacting the real-time data availability and reliability.

4. Price Consideration:

Proposals shall itemize total cost for paragraph 3A. and total cost for paragraph 3B. Proposals shall itemize total costs for one (1) base year and one (1) option year.

5. Requested Delivery/Period of Performance:

Maintenance Service Contract Period of Performance: One (1) year from date of award. If the

Government choses to exercise the Contract Option then the Maintenance Service Contract Period of

Performance will be extended for one (1) year from the termination of the Contract Base period.

6. Security Requirements:

Wallops will provide remote access to the systems on an event driven basis only, in accordance with the procedures for Non-Local Maintenance (control MA-4) as documented in the NOAA5004/DCS

System Security Plan. Contract personnel will be issued a NOAA5004/DCS laptop to support remote access to the Wallops systems. Physical security requirements for Wallops site access will be met to accommodate contract personnel as escorted visitors. Any access by contract personnel who are Foreign

Nationals shall be in accordance with the requirements of CAR 1352.237-73, Foreign National

Visitor and Guest Access to Departmental Resources (APR 2010). The contractor shall comply with the

IT Security requirements of the Department of Commerce as outlined in Commerce Acquisition

Regulation (CAR) 1352.239-72, Security Requirements For Information Technology Resources (April

2010), except that development of a Security Authorization Package in accordance with CAR 1352.239-

72, section (i) is not required.

7. Point of Contact for this Action:

Philip Whaley, Physical Scientist

Systems Engineering Branch

U.S. Department of Commerce

NOAA Wallops CDA Station

35663 Chincoteague Road

Wallops, Virginia 23337

Phone 757.824.7331

Fax 757.824.7300

Philip.L.Whaley@NOAA.gov http://wcda.noaa.gov http://wcda.noaa.gov/