FULLY_SIGNED_MCSA0124_SA2_11-25-2025.pdf

West Publishing Corporation MCSA0124 Service Attachment 2 Page 1 Version date 7.1.23

SERVICE ATTACHMENT 2

UNDER

MASTER CLOUD SERVICES AGREEMENT #MCSA0124

FOR THE DEPARTMENT OF ADMINISTRATIVE SERVICES, LEGAL RESEARCH APPLICATION

RESULTING FROM RFP SRC0000028321

This Service Attachment 2 under Master Cloud Services Agreement #MCSA0124 (the “Service Attachment”) is between (A) West Publishing Corporation, having an office at 2900 Ames Crossing Road, Suite 100, Eagan, Minnesota 55121, to the extent that Services will be provided by West Publishing Corporation, and/or (B) Thomson Reuters Enterprise Centre GmbH, having an office at Landis + Gyr- Strasse 3, 6300 Zug, Switzerland, to the extent that Services will be provided by Thomson Reuters Enterprise Centre GmbH (collectively, “Contractor”) and the State of Ohio (“State”), through the Department of Administrative Services (“DAS”), having its principal place of business at 30 East Broad Street, 40th Floor, Columbus, Ohio 43215. This Service Attachment is the result of Request for Proposals SRC0000028321 titled Legal Research Application for the Department of Administrative Services (the “RFP”). The State and the Contractor are sometimes referred to jointly as the "Parties" or individually as a “Party.” This Service Attachment is effective as of the date signed by the State and amends that certain Master Cloud Services Agreement #MCSA0124 between the Parties with the same effective date (the “Contract”).

Notwithstanding anything to the contrary in the Contract, in the event of a conflict between the terms and conditions of the Contract and the terms and conditions of this Service Attachment, the terms and conditions of this Service Attachment will have precedence.

1. Definitions

The defined terms in the Contract will have the same meanings in this Service Attachment as they do in the Contract.

2. Services

2.1 Overview and Scope of Work. A description of the Services available under this Service Attachment and the RFP scope of work are attached to this Service Attachment as Exhibit A and incorporated as if fully rewritten herein.

Data security information:

a. The Services do not host or process Subscriber Data outside the United States.

b. The Services do not comply with the requirements to process Protected Health Information.

c. The Services do not comply with the requirements to process Federal Tax Information.

d. The Services do not comply with the requirements to process Criminal Justice Information Systems data.

2.2 Standard Service Features. A description of the below list of the standard Service features is attached to this Service Attachment as Exhibit B and incorporated as if fully rewritten herein.

Westlaw Edge Services and Features Content Sets Services and Features WestSearch KeyCite Citator Service Editorial Enhancements Research Recommendations Law Summaries Folder Analysis and Research Report Custom Pages Alerts and WestClip Training (Initial and on-going)

National Primary Core Analytical Plus Briefs Jury Verdicts Trial Court Documents (Previously known as

Pleadings, Motions, and Memorandums) Trial Court Orders PeopleMap Premier with Company Investigator

West Publishing Corporation MCSA0124 Service Attachment 2 Page 2

Reference Attorneys Technical support (24/7/365) Unlimited access/usage of included content Ability to download, email, and print content Mobile access Self-service Portal QuickView+

2.3 Optional Service Features. None

2.4 Provision of Services. The Contractor will make the Services available to the Subscribers for purchase pursuant to the Contract, including this Service Attachment. The Services will be Available to the Subscribers pursuant to the Contract and this Service Attachment during each Order Term. The State agrees that purchases hereunder are neither contingent on the delivery of any future functionality or features nor dependent on any oral or written public comments made by the Contractor regarding future functionality or features.

2.5 Support. The Contractor must provide the Contractor’s basic support for each of the Services to the Subscribers at no additional charge. Contractor will designate an assigned support personnel to Subscribers. Contractor’s basic support is described at the following link:

https://www.thomsonreuters.com/en/support-training. A description of Contractor’s basic support is below:

We provide users with unparalleled customer and technical support, which includes technical assistance, research assistance from bar-admitted attorneys, and online Live Chat assistance.

Technical support representatives are available 24 hours a day, 7 days a week by calling 1.800.WESTLAW (1.800.937.8529) or by emailing Tech Support.

Reference Attorneys enhance customers' use of our products, solutions, and services by providing efficient and knowledgeable guidance. They can be reached 24 hours a day, 7 days a week by calling 1.800.REF-ATTY (1.800.733.2889) and from 7:00 am to 10:00 pm (Central Time), Monday through Friday, via Live Chat.

In addition to the help available from the Customer Support and Reference Attorney staff, we also provide online assistance resources.

3. Fees and Payment

3.1 Pricing. The specific pricing for this Service Attachment is set forth in the Pricing Addenda attached hereto and incorporated herein.

3.2 Fee Structure and Payment. The Subscribers will pay all fees specified in all Orders hereunder, subject to the terms of the Contract and this Service Attachment. Except as otherwise specified, fees are based on Services purchased and not actual usage, and the number of Object subscriptions (e.g., the number of users) purchased cannot be decreased during the relevant Order Term. They may, however, be increased during an Order Term pursuant to Section 5.2, Orders and Modification, of the Contract.

Object subscription fees are based on monthly periods that begin on the subscription start date and each monthly anniversary thereof. No Order may specify a Service or provision not identified and/or priced in this Service Attachment, nor may it cover any billable services not listed in this Service Attachment as a Service. After the pricing set forth in the Pricing Addendum, no increase in any Service charge for any renewal terms may exceed 5% above the charge for the same Service in the previous term for that Service.

3.3 Invoicing. Fees will be invoiced monthly in accordance with the Contract. Fees are due in accordance with the terms of the Contract and this Service Attachment, which no Order may alter. Each Subscriber is responsible for providing complete and accurate billing and contact information to the Contractor and notifying the Contractor of any changes to such information.

https://www.thomsonreuters.com/en/support-training mailto:techsupport@thomsonreuters.com

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3.4 Order Form. A template of Contractor’s Order Form to be used by a Subscriber to order the Services offered under this Service Attachment is attached as Exhibit C and incorporated herein. Each Order Form used by a Subscriber will reference the Contract number.

4. Proprietary Rights

4.1 Reservation of Rights in Services. Subject to any rights expressly granted to the State or Subscribers by the terms of the Contract, the Contractor reserves all rights, title, and interest in and to the Services, including all related intellectual property rights. No rights are granted to the State or Subscribers hereunder other than as expressly set forth herein or elsewhere in the Contract.

4.2 Restrictions. Subscribers will comply with the requirements set forth in Section 2.5, State and Subscriber Responsibilities, of the Contract. Notwithstanding the requirements therein, during an Order term, a Subscriber may (a) download, save, and/or print content from the Services solely for its own internal business purposes; and (b) on an in frequent, irregular and ad hoc basis, distribute limited extracts of content from the Services, provided that (1) such distribution does not reach such quantity as to have commercial value and (2) Contractor and any third-party content provider, if applicable, is cited and credited as the source.

5. Service Levels and Response Times

5.1 General. The Contractor must use commercially reasonable efforts to make the Services Available to Subscribers pursuant to the service level agreements (“SLAs”), if any, during the Order Term, except for scheduled downtime described below or any Unavailability covered by the Contract’s Force Majeure clause or by this Service Levels section.

5.2 SLAs for the Services. Contractor agrees that upon a significant outage that materially affects the availability of the Services, it will work in good faith with Subscribers and/or the State as needed to negotiate a credit, as such credits may be available.

6. Term and Modification

6.1 Term of Service Attachment. This Service Attachment is effective on the date of State signature below and remains in effect for the term of the Contract unless earlier terminated pursuant to the Contract.

6.2 Term of Services. Services purchased under this Service Attachment commence on the start date specified in the applicable Order and continue for the term specified therein, subject to relevant provisions in the Contract, such as the Contract’s termination and non-appropriation provisions. Should a Subscriber elect to renew a Services subscription, provided this Contract and Service Attachment remain in effect, the renewal will be at the Subscriber’s option and will be for the same or greater discount from list as the Services subscription being renewed and under the same terms and conditions.

6.3 Modification. If a change in law, rules, or regulations requires a modification of the renewal price or any terms and conditions in this Service Attachment, the Parties will in good faith negotiate the modifications necessitated by such a change, and any modifications will only be effective upon a written agreement signed by the Parties.

7. Miscellaneous

7.1 Affirmation and Disclosure Form. Contractor must complete an Affirmation and Disclosure Form for this Service Attachment (the form of which is available at https://dam.assets.ohio.gov/image/upload/procure.ohio.gov/pdf/StateLocalAgencies/Resources_Forms/Af firmation_and_Disclosure_Form_fillable_form.pdf) affirming the Contractor understands and will meet the requirements of Section 9.13 of the Contract. During the performance of the Services under this Service https://dam.assets.ohio.gov/image/upload/procure.ohio.gov/pdf/StateLocalAgencies/Resources_Forms/Affirmation_and_Disclosure_Form_fillable_form.pdf https://dam.assets.ohio.gov/image/upload/procure.ohio.gov/pdf/StateLocalAgencies/Resources_Forms/Affirmation_and_Disclosure_Form_fillable_form.pdf

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Attachment, if the Contractor changes the location(s) disclosed on an Affirmation and Disclosure Form, Contractor must complete and submit a revised Affirmation and Disclosure Form reflecting such changes.

7.2 Service-Specific Terms. The following Services have specific terms which are incorporated by reference and made part of this Service Attachment if they apply to an order. They are attached to this Service Attachment as Exhibit D and incorporated as if fully rewritten herein . If the Service is not part of an order, the Service-specific terms do not apply. If there is a conflict between Service-specific terms and the Service Attachment, the Service-specific terms control.

• Westlaw Edge

• Westlaw Public Records

7.3 Security Incident Indemnity. Contractor agrees to indemnify the State and Subscribers for third party liability and expenses resulting from a Security Incident involving Subscriber Data arising out of or in connection with this Service Attachment in an amount not to exceed three million dollars per Security Incident, and otherwise in accordance with Section 3.2 of the Contract.

IN WITNESS WHEREOF, the Parties have executed this Service Attachment as of the dates written below.

WEST PUBLISHING CORPORATION STATE OF OHIO, DEPARTMENT OF

ADMINISTRATIVE SERVICES

Signature Signature

Printed Name Printed Name

Title Title

Date Effective Date

THOMSON REUTERS ENTERPRISE

CENTRE GMBH

Signature

Printed Name

Title

Date

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PRICING ADDENDUM 1

Service Attachment 2 Pricing November 2025

Option 1: Westlaw Core Offering

The following is included in the Core Offering: Ohio Edge

Year 1 Year 2 Year 3 Year 4 Ohio Edge (monthly per User) $118 $118 $124 $124

Options 2-5:

Option 2: Print Year 1 Year 2 Year 3 Year 4

Print Products available at https://legal.thomsonreuters.com/en/products/law-books (minimum discount of 10% guaranteed)

Negotiated based on the agency’s need

Negotiated based on the agency’s need

Negotiated based on the agency’s need

Negotiated based on the agency’s need Option 3: Custom Packages Custom pricing is available for bundling multiple offerings from Options 1-5 as a custom package. Please contact the Contractor for custom packages and pricing.

Option 4: Additional Innovation or Value-Added Services Product: HighQ – Option 4A Year 1 Year 2 Year 3 Year 4 (See Service Attachment 3 for HighQ pricing) Product: Westlaw Correctional – Option 4B Year 1 Year 2 Year 3 Year 4 Correctional (per terminal) $900 $900 $945 $945

Option 5: Alternative Westlaw Options – Cost-Effective Content Sets (monthly per User) Year 1 Year 2 Year 3 Year 4 National Primary Edge and Analytical Plus $150 $150 $158 $158 National Public Records $40 $40 $42 $42 Practical Law $91 $91 $96 $96 PeopleMap and Company Investigator $73 $73 $77 $77 https://legal.thomsonreuters.com/en/products/law-books https://legal.thomsonreuters.com/en/products/law-books

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EXHIBIT A

Services Description and Scope of Work

Westlaw Offered Content

Ohio Primary Edge—Includes Ohio-specific case law, statutes, and administrative rules and regulations, as well as federal resources concerning Ohio. Federal resources include federal district and circuit court decisions originating in Ohio, all Supreme Court decisions, and the United States Code Annotated (USCA).

In addition, Westlaw is the only online legal research service that includes West synopses and headnotes, as well as the West Key Number System.

National Primary Edge—Westlaw Edge provides the fastest answers and the most valuable insights via the next generation of legal research, all of which is powered by state-of-the art- artificial intelligence, built upon more than 100 years of editorial enhancements. Key features include WestSearch Plus, Litigation Analytics, KeyCite® Overruling Risk, and Statutes Compare.

The Westlaw for Government National Primary Core includes most Westlaw primary law content offerings. Includes Westlaw Cases and Statutes, Legislative History, Statute and Regulations

Analytical Plus—The Westlaw for Government Analytical Plus Collection includes all Westlaw analytical content offerings, with the exclusion of select 3rd party databases. Includes national, federal, and state analytical including: ALR, AmJur and CJS, Witkin and Rutter, Practitioner Insights, state pattern jury instructions, topical content, etc.

Litigation Materials—

Briefs—Westlaw provides access to an extensive and exclusive collection of appellate briefs and petitions libraries at both the state and federal levels. As of January 2024, Westlaw contains more than four million separate, fully searchable briefs, and the number of briefs is growing monthly. Many of the briefs libraries, such as U.S. Supreme Court Petitions for Certiorari, are added to Westlaw shortly after being filed with the court.

Briefs are fully integrated into Westlaw, with features such as full text searching, linking, Profiler, KeyCite, and more. Each brief includes a summary of the facts of the case, issues and arguments, the pertinent laws and case law, and an argument of how the law applies to the facts.

Jury Verdicts—The Jury Verdicts Library provides up-to-date, easily accessible information from more than 720,000 state and federal jury verdict summaries from around the country. Jury Verdicts on Westlaw can help you:

Negotiate from a position of strength for credible settlement amounts.

Improve your litigation strategy by knowing what legal arguments have and have not worked well.

Anticipate the tactics and actions of insurers, opposing counsel, and judges, based on their litigation histories.

Locate and evaluate expert witnesses in cases similar to yours.

Stay current on trends in verdicts and settlements.

Jury Verdicts compiles information about the type of case, jurisdiction, names of parties, attorneys and expert witnesses, key facts, and award amounts.

Trial Court Documents (Previously known as Pleadings, Motions, and Memorandums) – Trial Court documents on Westlaw provide access to actual court filings from select state trial courts, U.S.

district courts, and federal bankruptcy courts from across the United States. These documents help researchers to:

Find new ideas and approaches.

Develop winning pleading and motion strategies and arguments.

West Publishing Corporation MCSA0124 Service Attachment 2 Page 7

Save time drafting.

Gain a competitive edge by identifying actions the opposition might take.

Better understand appellate opinions by reviewing underlying facts.

From one source, researchers get easy access to court-filed pleadings, motions, memoranda, and other trial filings. These filings are culled from court trials in the most populous counties in each jurisdiction. They include cases with heavily litigated topics, high-value cases, and cases with jury verdicts or settlements.

Trial Court Orders – Westlaw provides access to trial court orders from state and federal trial courts.

A trial court order provides researchers with insight into judicial preferences, proclivities, and patterns.

Users can read pertinent court orders and identify what worked in similar cases, what law was cited, and how the judge reacted—how judges ruled in similar motions, as well as their reasoning behind the decision. Access to these orders allows researchers to make better informed evaluations about whether to accept a case, how to handle it, and what to tell the client to expect if litigation does go forward.

This resource saves the researcher valuable time by delivering the legal foundation for judges' decisions; the cases, statutes, and regulations cited; and other documents filed—including pleadings, motions, and briefs. Examples include Federal District Court criminal judgments of conviction, Federal Bankruptcy Court orders, and judges' orders in select state courts.

Practical Law—Creates trusted guidance, checklists, and forms to help you practice law effectively, efficiently, and with less risk. Our 650+ expert attorney editors create and maintain thousands of high-quality materials within each major practice area, including:

Practice Notes—Straightforward guidance and clear explanations of current law and practice.

Standard Documents/Clauses—Up-to-date precedents that reflect current law and practice with drafting and negotiating guidance.

Checklists—Make sure you’ve covered all the bases with checklists, timelines, and flowcharts.

Toolkits—Continuously maintained resources for core areas of legal risk and compliance.

State and International Q&A—Review and compare law across multiple jurisdictions.

Legal Updates and Articles—Current information on relevant changes in the law, summarized and reviewed for relevancy and importance.

National Public Records—National Public Records on Westlaw provide researchers with access to people locator resources, assets, adverse filings, licenses and registrations, and business and corporate records.

Westlaw’s collection of public records provides users with access to extensive, current, and well-organized records.

PeopleMap and Company Investigator—Includes access to the PeopleMap Premier Report with all available current and historical information about a person, including assets, adverse information, business and employment relationships and licenses, along with all underlying full-text records. Also Included in the Report are sections for potential household associations, relatives and neighbors.

Print—This option provides authorized agencies a discount off retail pricing for the purchase of eligible new print titles and eligible print programs. Agencies must work with their local West representative at the time of purchase to request the discount.

Agencies may receive a minimum of a 10% discount off retail rates for the one-time purchase of eligible new print titles.

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Agencies that purchase eligible new print titles on subscription may receive a 10% discount at the time of the initial purchase, followed by a discount when the titles are updated, and new versions are released.

Agencies may be eligible for additional discounting based on a multi-year commitment. These additional discounts/print programs can provide significant savings by locking in lower annual price increases as well as predictable billing for ease in budgeting. Please contact your local West representative for more information.

West Publishing Corporation MCSA0124 Service Attachment 2 Page 9

EXHIBIT B

Standard Service Features Descriptions

Westlaw Edge Services and Features

WestSearch—The Westlaw search engine, is the result of many years of research and development dedicated to one goal: to effectively search the world’s most comprehensive collection of legal content and then efficiently deliver the documents to help users answer their legal questions. WestSearch continues to improve over time both through automatic updating processes and targeted redevelopment efforts.

WestSearch combines sophisticated information retrieval, natural language processing and machine learning with descriptive metadata generated by the editorial enhancements our attorney editors have been adding to legal documents since 1876. This intricate melding of technology and human expertise helps to present researchers with a complete picture of the law. Yet, as intricate and complex as WestSearch may be behind the scenes, it still provides users with a simple and easy-to-use search engine.

KeyCite Citator Service—KeyCite is our online citation research service. It is a full-service citator that helps users trace the history of a case, statute, administrative decision, or regulation to determine whether it is still good law or whether a patent or trademark is still valid. KeyCite also retrieves citing references, which include cases, statutes, regulations, practical law, court documents, administrative materials, and secondary sources. KeyCite is also a case finder. KeyCite integrates editorially enhanced case law, the full text of headnotes, Notes of Decisions, and topic and key numbers to provide maximum case-finding power.

Search results can be limited using the topic and key number, the master classification system of U.S. law.

Editorial Enhancements—Our exclusive editorial enhancements have been relied upon for more than a century. These enhancements allow users searching for legal concepts to increase the number of relevant documents that are retrieved. The following are among the many editorial enhancements provided by Westlaw:

Synopses Headnotes Key Numbers Procedural Posture

Added Search Terms Statute Annotations Parallel Citations

Research Recommendations--Westlaw makes recommendations by analyzing the documents a user interacts with in a single research session. Recommendations include additional relevant cases, statutes, secondary sources, and key numbers.

Law Summaries--Westlaw provides quick access to basic legal information including elements of a cause of action, statutes of limitations, and judicially defined terms. As search terms are typed into Westlaw, questions appear as clickable links. Law Summaries provides users with authoritative jurisdiction-specific case law relevant to the selected question.

Folder Analysis and Research Report--Westlaw makes research suggestions by analyzing the legal issues present in cases and statutes stored in a user’s folder. Suggestions include additional recommended cases and statutes, as well as visual representations of the issues. Westlaw assembles professional reports, summarizing research in users’ folders. Users can navigate reports with Table of Contents links, display all notations (including shared notes), and edit notes from the summary screen. Reports can be emailed, printed, or downloaded.

Custom Pages—The Custom Pages feature on Westlaw, available under the My Content tab and My Links link, allows users to build a page tailored to their specific research needs. Custom Pages can include frequently searched content and tools, such as Find a Citation and Folders. Users can organize separate pages for all their frequently used content and set one of these pages as their Home page on Westlaw.

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Alerts and WestClip—Alerts, which include WestClip, KeyCite Alert, Docket Alerts, and more, automatically run on a regular basis as determined by the user (e.g., daily, weekly) and deliver results to the user's selected destination (e.g., RSS, email). Alerts provide users with a competitive advantage by allowing them to stay abreast of the most current legal, political, legislative, and business developments.

Westlaw WestClip - monitor legal journals, events, and breaking news.

Training (Initial and on-going)--To assist users in fully realizing their Westlaw research potential, we provide Westlaw training at no additional charge. This includes self-paced learning and instructor-led training. Your account management and training teams will work with you to determine the options and schedules to meet your specific training needs. For more information, visit our Product Training Experience.

Reference Attorneys—Reference Attorneys enhance customers' use of our products, solutions, and services by providing efficient and knowledgeable guidance. They can be reached 24 hours a day, 7 days a week by calling 1.800.REF-ATTY (1.800.733.2889) and from 7:00 am to 10:00 pm (Central Time), Monday through Friday, via Live Chat.

Technical support (24/7/365)—Technical support representatives are available 24 hours a day, 7 days a week by calling 1.800.WESTLAW (1.800.937.8529) or by emailing Tech Support.

Unlimited access/usage of included content—Users will have unlimited access to content to which they are subscribed. If content needs to be blocked on a user-by-user basis, please see your dedicated account representative for assistance.

Ability to download, email, and print content—Westlaw provides users with many online and offline printing and downloading features. Printing and downloading of retrieved documents are included in the fixed rate for no additional charge. If a user requests a document not included in the monthly fixed rate, a message will be displayed that gives the user an option to retrieve the document for an additional charge.

Users can deliver documents to a printer or email address or download files. In addition, Westlaw delivery provides features such as printing Star Pages, highlighted search terms, KeyCite flags, and notes.

Mobile access—Westlaw features award-winning mobile apps and systems that work on a variety of phones, tablets, and personal devices.

Self-service Portal---The self-service portal is a secure, online experience that helps users manage their accounts. The self-service portal enables users on their own to effectively manage billing and payment processes, user management tasks, and obtain support.

QuickView+--QuickView+ is a free, online billing and reporting service that allows users to track usage and charges for a particular account, customer, user, or billing date. Users can choose from 26 standard report formats, or they can customize their reports to include only the fields they want and sort the information in the order they specify. Report information can be sent to subscribers automatically (e.g., daily, weekly) via email. QuickView+ reports are downloadable in four formats, including a spreadsheet for modification and analysis. QuickView+ uses Secure Socket Layer (SSL) encryption to ensure billing information remains confidential as it is sent from our servers to a customer's computer.

Westlaw Content Sets Services and Features

National Primary Core on Edge—Westlaw Edge provides the fastest answers and the most valuable insights via the next generation of legal research, all of which is powered by state-of-the art- artificial intelligence, built upon more than 100 years of editorial enhancements. Key features include WestSearch Plus, Litigation Analytics, KeyCite® Overruling Risk, and Statutes Compare.

The Westlaw for Government National Primary Core includes most Westlaw primary law content offerings. Includes Westlaw Cases and Statutes, Legislative History, Statute and Regulations https://training.thomsonreuters.com/legal-overview mailto:techsupport@thomsonreuters.com https://www.thomsonreuters.com/en-us/account/sign-in

West Publishing Corporation MCSA0124 Service Attachment 2 Page 11

Analytical Plus—The Westlaw for Government Analytical Plus Collection includes all Westlaw analytical content offerings, with the exclusion of select 3rd party databases. Includes national, federal, and state analytical including: ALR, AmJur and CJS, Witkin and Rutter, Practitioner Insights, state pattern jury instructions, topical content, etc.

Litigation Materials—

Briefs—Westlaw provides access to an extensive and exclusive collection of appellate briefs and petitions libraries at both the state and federal levels. As of January 2024, Westlaw contains more than four million separate, fully searchable briefs, and the number of briefs is growing monthly. Many of the briefs libraries, such as U.S. Supreme Court Petitions for Certiorari, are added to Westlaw shortly after being filed with the court.

Briefs are fully integrated into Westlaw, with features such as full text searching, linking, Profiler, KeyCite, and more. Each brief includes a summary of the facts of the case, issues and arguments, the pertinent laws and case law, and an argument of how the law applies to the facts.

Jury Verdicts—The Jury Verdicts Library provides up-to-date, easily accessible information from more than 720,000 state and federal jury verdict summaries from around the country. Jury Verdicts on Westlaw can help you:

Negotiate from a position of strength for credible settlement amounts.

Improve your litigation strategy by knowing what legal arguments have and have not worked well.

Anticipate the tactics and actions of insurers, opposing counsel, and judges, based on their litigation histories.

Locate and evaluate expert witnesses in cases similar to yours.

Stay current on trends in verdicts and settlements.

Jury Verdicts compiles information about the type of case, jurisdiction, names of parties, attorneys and expert witnesses, key facts, and award amounts.

Trial Court Documents (Previously known as Pleadings, Motions, and Memorandums) – Trial Court documents on Westlaw provide access to actual court filings from select state trial courts, U.S. district courts, and federal bankruptcy courts from across the United States. These documents help researchers to:

Find new ideas and approaches.

Develop winning pleading and motion strategies and arguments.

Save time drafting.

Gain a competitive edge by identifying actions the opposition might take.

Better understand appellate opinions by reviewing underlying facts.

From one source, researchers get easy access to court-filed pleadings, motions, memoranda, and other trial filings. These filings are culled from court trials in the most populous counties in each jurisdiction. They include cases with heavily litigated topics, high-value cases, and cases with jury verdicts or settlements.

Trial Court Orders – Westlaw provides access to trial court orders from state and federal trial courts. A trial court order provides researchers with insight into judicial preferences, proclivities, and patterns. Users can read pertinent court orders and identify what worked in similar cases, what law was cited, and how the judge reacted—how judges ruled in similar motions, as well as their reasoning behind the decision.

Access to these orders allows researchers to make better informed evaluations about whether to accept a case, how to handle it, and what to tell the client to expect if litigation does go forward.

This resource saves the researcher valuable time by delivering the legal foundation for judges' decisions; the cases, statutes, and regulations cited; and other documents filed—including pleadings, motions, and briefs. Examples include Federal District Court criminal judgments of conviction, Federal Bankruptcy Court orders, and judges' orders in select state courts.

West Publishing Corporation MCSA0124 Service Attachment 2 Page 12

Practical Law—Creates trusted guidance, checklists, and forms to help you practice law effectively, efficiently, and with less risk. Our 650+ expert attorney editors create and maintain thousands of high-quality materials within each major practice area, including:

Practice Notes—Straightforward guidance and clear explanations of current law and practice.

Standard Documents/Clauses—Up-to-date precedents that reflect current law and practice with drafting and negotiating guidance.

Checklists—Make sure you’ve covered all the bases with checklists, timelines, and flowcharts.

Toolkits—Continuously maintained resources for core areas of legal risk and compliance.

State and International Q&A—Review and compare law across multiple jurisdictions.

Legal Updates and Articles—Current information on relevant changes in the law, summarized and reviewed for relevancy and importance.

PeopleMap and Company Investigator—Includes access to the PeopleMap Premier Report with all available current and historical information about a person, including assets, adverse information, business and employment relationships and licenses, along with all underlying full-text records. Also Included in the Report are sections for potential household associations, relatives and neighbors.

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EXHIBIT C

Contractor’s Order Form Template

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Addendum to West Order Form (“Addendum”)

Customer: {. . .}

Account #: {. . .}

1. Effect of Addendum. The Order Form and the underlying Thomson Reuters General Terms and Conditions (or other applicable governing terms) (collectively, the "Agreement"), between you and Thomson Reuters (as set forth in the Order Form) is amended to incorporate the terms of this Addendum. As amended, the Agreement will remain in full force and effect according to its terms and conditions. All capitalized terms not otherwise defined in this Addendum will have the meanings given to them in the Agreement. This Addendum supersedes all prior understandings and agreements, oral or written, relating to the subject matter. If there is a conflict between the terms and conditions of the Agreement and the terms and conditions of this Addendum, the terms and conditions of this Addendum will control.

2. Modification to Agreement. Notwithstanding anything in the Agreement to the contrary, the following provisions shall apply:

a. List of Products and Services; Pricing. The link in the Order Form to available products and services is for informational purposes only. Only the products and services included in the West Publishing Corporation Master Cloud Services Agreement MCSA0124 (the “MCSA”) may be included on the Order Form. Any references to pricing at the “then-current rate” or other pricing in the Order Form is deleted in its entirety. Pricing will only be as set forth in the MCSA.

b. Tax-Exempt. You certify you are a tax-exempt entity, as such, no sales, use, or value added tax will be due under the Order Form.

c. Governing Agreement. The section beginning with “Thomson Reuters General Terms and Conditions” on page 1 of the Order Form is hereby deleted in its entirety. The Order Form is subject to and governed by the MCSA.

d. Governing Law. The Agreement will be governed by the laws of the State of Ohio, and any claims between the parties may be brought in the state and federal courts located in Ohio, unless otherwise provided for by state law.

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e. Term Commitment. Your subscription will not automatically renew at the end of the term set forth in the Order Form. Thereafter, the parties may agree to extend your subscription by mutual written agreement at or below the prices in the MCSA.

f. Product Specific Terms. The Product Specific Terms under Sections 9, 10, 11, 12, 13 and 14 on page 8 of the Order Form are hereby deleted in their entirety.

3. Except as expressly modified herein, all other terms and conditions of the Agreement will remain unchanged.

This Addendum shall be effective when signed by you and the applicable Thomson Reuters entity below. By signing this Addendum, both signing parties acknowledge that they are authorized to accept these terms on behalf of their respective organization:

WEST PUBLISHING CORPORATION {SUBSCRIBER}

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Thomson Reuters Enterprise Centre GmbH

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West Publishing Corporation MCSA0124 Service Attachment 2 Page 20

EXHIBIT D

Service-Specific Terms

Westlaw Public Records. If the transactional value of a Subscriber’s Westlaw Public Records usage exceeds the Subscriber’s then-current Westlaw charges by more than 20 times in any month, Contractor may limit access to live gateways, request the parties enter into good faith renegotiations or terminate upon 10 days written notice. The transactional value of a Subscriber’s Westlaw Public Records usage is calculated based upon the then- current rates in this Service Attachment.

Due to the regulated or private nature of some data in Contractor’s information products such as credit header data, motor vehicle data, driver license data and voter registration data, Subscribers may need to complete a credentialing process which will include certifying what the legally permissible use of the data will be.

Subscribers agree to immediately notify Contractor if any of the information a Subscriber provided in an ordering document or during the credentialing process changes. Subscribers agree and warrant that the Subscriber’s users are the end users of this data and that the users will only use it for the Subscriber’s own internal business purposes. Subscribers also agree to strictly limit the access, use and distribution of this data to uses permitted under applicable laws, rules and regulations and as permitted by the third party additional terms. Subscribers will keep the data confidential. Subscribers will use industry standard administrative, physical and technical safeguards to protect the data. Subscribers will not disclose it to anyone except as necessary to carry out the Subscriber’s permissible use. Subscribers will immediately report any misuse, abuse or compromise of the data. Subscribers agree to cooperate with any resulting inquiry. If Contractor reasonably believes that the data has been misused, abused or compromised, we may block access without additional notice. Subscribers are responsible for all third party direct damages caused by misuse, abuse or compromise of the data by a Subscriber, its employees and any person or entity with whom a Subscriber shared the data acting within the scope of their employment. Contractor will be responsible for damages caused by the Contractor and pursuant to the Contract.

Contractor is not a consumer reporting agency. Subscribers may use information product data to support their own processes and decisions, but Subscribers may not deny any service or access to a service to a consumer based solely upon the information product data. Examples of types of service include eligibility for credit or insurance, employment decisions and any other purpose described in the Fair Credit Reporting Act (15 U.S.C.A. 1681b).If the Financial Industry Regulatory Authority regulations apply to a Subscriber, that Subscriber may use Contractor information products to verify the accuracy and completeness of information submitted to the Subscriber by each applicant for registration on Form U4 or Form U5 in compliance with the requirements of FINRA Rule 3110. The Subscriber may use the information products in this manner only in furtherance of written policies and procedures that are designed to achieve compliance with FINRA Rule 3110 or as otherwise allowed by the Contract.