Final-Water_Testing_and_Laboratory_Services_2026-9-8.pdf

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Attached to
Water Testing And Laboratory Services (Citywide)
Solicitation number
2026-Water-Testing Lab
Issued by
Orange County, California

About this file

This is a final scope of work document for water testing and laboratory services in California, establishing the requirements for citywide water quality testing operations. The service scope encompasses testing for coliform bacteria, chlorine residual, trace metals, organic and inorganic chemicals, disinfection by-products, and color and turbidity across multiple sampling locations. The contractor must perform routine monitoring and compliance testing according to federal and state regulatory standards, including the Safe Drinking Water Act requirements. The contract specifies sampling frequencies, analytical methods, quality assurance procedures, and reporting requirements for water quality data. The work involves coordination with municipal water systems and adherence to EPA and California Department of Public Health standards for sample collection, analysis, and documentation.

The contract establishes performance standards requiring certified laboratory analysis and qualified personnel to conduct field sampling and testing operations. The contractor must maintain accreditation and certification as required by state and federal regulations and provide timely reporting of results to support regulatory compliance. The scope includes quality control procedures, chain of custody documentation, and data management systems to ensure accurate and defensible analytical results. The incumbent provider or selected contractor is responsible for maintaining equipment calibration, safety protocols, and continuous improvement in testing accuracy and efficiency to support the municipality's water quality assurance program.

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CITY OF LA PALMA

Community Development & Public

Works Department 7822 Walker Street

La Palma, California 90623-1771

CITY COUNCIL

Nitesh P. Patel, Mayor

Debbie S. Baker, Mayor Pro Tem Mark I. Waldman, Council Member

Janet Keo Conklin, Council Member Vikesh P. Patel, Council Member

CITY MANAGER

Peter L. Kim

ACTING COMMUNITY DEVELOPMENT &

PUBLIC WORKS DIRECTOR

Jake Chavira

REQUEST FOR PROPOSAL FOR

WATER TESTING AND LABORATORY SERVICES (CITYWIDE)

KEY RFP DATES:

Issue Date: September 22, 2026 Deadline for Questions: October 12, 2026 Proposal Due Date: October 21, 2026, 5:00 PM Award of Contract: November 10, 2026

TABLE OF CONTENTS

SECTION 1 ABBREVIATIONS AND TERMS

SECTION 2 INSTRUCTIONS TO BIDDERS

2.1 Procurement Process

2.2 Submission Requirements

2.3 Contract Commencement / Term

2.4 General Instructions

SECTION 3 SCOPE OF WORK ……………………………………………………….13

3.1 Insurance

3.2 Future Amendments

3.3 Hazardous Materials

3.4 Safety

3.5 Environmental Requirements

3.6 Changes In Service

3.7 Work and Workmanship

3.8 Locks / Keys / Security Codes

3.9 Vandalism

3.10 Inquires and Complaints

3.11 Accident Reporting

3.12 Contractor’s Equipment

3.13 Consumable Materials and Supplies and storage ….…

3.14 Contractor’s Staff

3.15 Management and Supervision

3.16 Certifications / Reports

3.17 Water Testing and Laboratory Services (Citywide)

SECTION 4 SUBMISSION FORMS

AFFIDAVIT OF NON-COLLUSION

CERTIFICATION RELATIVE TO INELIGIBLE CONTRACTORS.26

AFFIDAVIT OF COMPLIANCE WITH BID SPECIFICATIONS

PERFORMANCE BOND

SECTION 5

ATTACHMENT A - AGREEMENT

ATTACHMENT B - BID SHEET ANALYTICAL SERVICES FEE SCHEDULE

SECTION 1—ABBREVIATIONS AND TERMS

The following terms are for convenience and reference only and are not intended to define or limit the scope of any provision hereof. The following words shall be construed to have the following meanings, unless otherwise apparent from the context in which they are used:

Appurtenances Objects or features that are component parts of the areas to be maintained.

As-Needed To maintain the facilities in a clean, sanitary appearance, as determined by the City, beyond the regularly scheduled frequencies.

Bidder See Contractor

Contract The written agreement executed by the City of La Palma and the Contractor, setting forth the obligations of the parties hereunder.

Contract Term January 1, 2027 through January 1, 2030 and up to two (2), one-year extensions

The City City of La Palma

Contractor The person(s), partnership, or corporation who has entered a Contract with the City to perform or execute the work covered by these Specifications.

SECTION 2 - INSTRUCTIONS TO BIDDERS

2.1 PROCUREMENT PROCESS

All prospective proposers are to register through OpenGov, complete the required documents, complete the pricing table and review all attachments through OpenGov for the proposal submittal. HARD COPY BID SUBMITTALS WILL NOT BE ACCEPTED.

The Proposals shall be submitted through the OpenGov Portal to the City Engineer, City of La Palma for the Request for Proposals for Water Testing and Laboratory Services (Citywide) for the City of La Palma to be opened on Wednesday, October 21, 2026 at 5:00 PM. The proposals will be opened through OpenGov and reviewed and evaluated to determine the most responsive/qualified proposer to complete the scope of work as described herein, then the City will review the costs and content of the proposal to determine what is in the best interest of the City to award the professional services contract. Any proposals received after the aforementioned time on the aforementioned date will NOT be opened in the OpenGov platform and rejected.

Each Bid must include all materials requested herein and must address all of the specifications and submission requirements. All submissions must have sequentially numbered pages.

No telegraphic Bid or telegraphic modification of a Bid will be considered. No Bids received after the time fixed for receiving them will be considered. The Bidder shall have sole responsibility for its timely delivery.

All Bids will be reviewed to ensure compliance with the specifications and submission requirements. The City reserves the right to request additional information, written or oral, for clarification pur*-pose, from Contractors during the Bid review. The City also has the right to request references.

Cost proposals are to be submitted on the City’s Open Gov portal.

2.1.1 Basis of Award

All proposals will be given equal consideration. It is the intention of the City to award to the lowest responsive and responsible Bidder. Without limiting the power and authority with which it is vested, the City shall be the sole authority in determining the lowest responsible Bidder, taking into consideration the experience of the contractor, operations, fitness, capacity, and adaptability in respect to the requirement of these specifications for the services proposed by any contractor hereunder.

2.1.2 Rejection of Bids

This Request for Proposal does not commit the City to award a contract. The City reserves the right to reject any or all bids and to advertise for new bids or proceed to do the work in another manner, at the sole discretion of the City. The City shall not be liable for any expenses incurred by the bidders in preparing and submitting their proposals.

2.1.3 Contractor’s Responsibility

The City of La Palma has attempted to provide all information available. It is the responsibility of each Bidder to review, evaluate and, where necessary, request any clarification prior to the submission of a quotation. Questions should be submitted in writing on the City’s Open Gov portal. Answers will be sent to all Bidders who are registered on the City’s Open Gov portal for this specific RFP.

2.1.4 Contractor Exception

The Bidder must state in its Bid that it has met all the required terms of the Water Testing and Laboratory Services (Citywide)Request For Proposal. The Bidder must specify and discuss any terms of the agreement with which the Bidder cannot or does not propose to comply.

Failure on the part of the Bidder to list exceptions as instructed above will be interpreted that the Bidder has taken no exceptions and that its offering is in complete conformance to the City’s Request for Proposal for Water Testing and Laboratory Services (Citywide), terms and conditions contained herein. Any exceptions or deviations discovered after the Bid closing date will be to the Bidder’s account and, consequently, will not be negotiated.

2.2 SUBMISSION REQUIREMENTS

Each Bidder must submit all of the documentation and information as detailed below.

I. References and Qualification Requirements

Bidder must present evidence indicative of its ability to provide and sustain the specified services to the satisfaction of the City. Failure to include any of the following information as requested may cause Bid to be deemed non-responsive.

A. Bond Provisions: Faithful Performance Bond: Contractor shall submit a

Faithful Performance Bond to the City of Palma, Finance Department, 7822 Walker Street, La Palma, CA 90623. The amount of the bond shall be (Contractor shall complete) $ ____________(which is valued at 3-months of the annual contract amount) and shall be submitted within ten (10) calendar days after notice of award.

B. Client References: Bidder shall furnish on a separate sheet of paper a list of three (3) current customers (municipal or government preferred), including company name, street address, telephone number and contact person, for whom contractor provided similar services. The City intends to contact these customers to determine reliability, Bidder’s performance, service and other information.

C. General Business Statement: Bidder shall emphasize the required minimum of three (3) consecutive years of recent experience in the provision of the specified services at similar facilities and areas of similar size.

D. Work History: In addition to Client References, Bidder shall list all contracts canceled or not renewed within the last three (3) years, giving reason for cancellation or non-renewal. Give names, street addresses, and telephone numbers in each instance.

E. Proof of Insurability: A letter of intent from an insurance company, acceptable to the City, setting forth that adequate insurance coverage (as further described in the General Conditions hereof) will be available at the time of award of Contract.

F. Employees and Subcontractors: Specify the number of current full-time and part-time employees and subcontractors in the company.

II. Requirement for Supplemental Information

Following the evaluation of bids, and prior to any consideration of award, the apparent lowest responsible bidder(s) may be required to provide supplemental information such as the number of employees and types of tools used under this Contract. The supplemental information will be used to evaluate the Bidder’s ability to fulfill the terms of the Contract.

III. General Requirements

Bidder must fully execute all forms contained within Section 4, in addition to providing a Signature Authorization (see instructions for SIGNATURES, contained within GENERAL INSTRUCTIONS, Section 2.4.1.)

2.2.2 Cost Bid

The Bidder must submit its Cost Bid on the City’s OpenGov portal.

Bidders must quote firm prices for the period beginning January 1, 2027 through January 1, 2030. If awarded, the contracted amount may be subject to a Cost Price Index (CPI) rate escalation if agreed upon by the City.

2.2.3 Prices

Each Cost Bid must show the Fixed Monthly Rate, inclusive of all wages, benefits including health care, and overhead, for all regularly performed services (only one rate can be submitted for the entire term of the Contract).

2.3 CONTRACT COMMENCEMENT / TERM

The initial term for this Contract begins January 1, 2027 through January 1, 2030.If the option to extend is exercised, the term may be extended from January 1, 2030, through January 1, 2031, extended again from January 1, 2031, through January 1, 2032, not to exceed a total contract period of five years. The City reserves the right to terminate the Contract without cause prior to January 1, 2028, with a 30-day written notice. Contractor shall be eligible for an adjustment to its rates on an annual basis beginning January 1, 2028, and annually thereafter, if applicable, by a percentage equal to the percentage change in the Los Angeles-Long Beach-Anaheim Consumer Price Index (CPI). On January 1, 2028, Contractor shall submit a rate adjustment request to the City of the applicable CPI change.

Contractor shall also be eligible for an adjustment to its rates should any new federal or state mandated minimum wage be increased during the term of this agreement.

Contractor must submit this rate increase request to the City 60 days prior to implementation.

2.4 GENERAL INSTRUCTIONS

2.4.1 Signatures

All Bids shall be signed correctly in the place provided, as follows:

If an individual makes the Bid, the individual’s name and post office address shall be stated. If the Bid is made by a firm, partnership, or corporation, it shall be signed by a person(s) having such legal authority from said firm, partnership or corporation and the person signing the Bid shall give his/her own name and title (if any) in addition to the name and address of the firm, partnership, or corporation. If a firm or partnership makes the Bid, the names and addresses of the individual members shall be given.

If the Bid is made by a corporation, the name of the State under the Laws of which the corporation was chartered and the names and titles of the President, Treasurer, and Secretary or Clerk of the Corporation shall be given.

If the Bid is made by two or more individuals, partnerships or corporations, or any combination of these, operating for this purpose of this Bid as a joint venture, each party joining to make the Bid shall submit, attached to and made part of the Bid, information and signatures in compliance with the foregoing provisions applicable to an individual firm, partnership, or corporation. An attested copy of the vote of the corporation authorizing such joint venture shall be attached to the Bid.

2.4.2 Addenda

Should the City change any specification, stipulation, requirement, or procedure, notification will be made to all Contractors in the form of an Addendum during the bidding period. The Bid shall contain an acknowledgement of receipt of any Addenda. All such Addenda shall become a part of the Contract.

2.4.3 Independent Contractor Status

It is understood and agreed that the Contractor, including its agents and employees, will be providing services under the Contract as an independent Contractor for the City of La Palma and that none of the agents or employees of the Contractor will be an employee or agent of the City of La Palma. All liability to persons actually providing services related to wages or other compensation shall be the sole responsibility of the Contractor.

2.4.4 Withdrawal of Bids

A Contractor may withdraw its Bid provided the request in writing is received by an authorized City representative by the time set forth for opening Bids. When such Bid is reached during the opening of bids, it will be returned to the Contractor unread.

2.4.5 Execution of Contract

The successful Contractor shall execute and deliver the Contract and furnish the Certificates of Insurance to the City within 10 days after the Contractor receives the Contract.

2.4.6 Failure to Execute Contract

Should the successful Contractor fail to execute the Contract and to furnish the Certificates of Insurance within 10 days after the Contractor receives the Contract, the City may, at its option, determine that the Contractor has abandoned the Contract and thereupon the Bid and acceptance of that Contractor shall be null and void.

2.4.7 Legal Address of Contractor

Any notice or communication to the Contractor shall be deemed served if delivered to the Contractor at the address named in the Bid, or if deposited in a U.S. Post Office, postage prepaid, addressed to the Contractor as aforesaid; and the date of service shall be the date of such delivery, or, if mailed, five (5) days after such mailing.

2.4.8 Subcontracting of Work

No performance of this Contract or any portion thereof may be assigned or subcontracted by Contractor without the expressed written consent of the City. Any attempt by the Contractor to assign or subcontract any performance of the terms of the Contract without said consent shall be null and void and shall constitute a default under this Contract. In the event of such a default, the City may immediately terminate the contract. In the event the City should consent to assignment or subcontracting, each term and condition of the Contract shall extend to and be binding upon and inure to the benefit of the assigns, successors or administrators of the respective parties.

In the event that the City should consent to subcontracting, the Contractor shall include all subcontracts the following provision: “This Contract is a subcontract under the terms of a prime Contract with the City of La Palma. All provisions of that prime Contract shall apply to this subcontract.”

Contractor shall indemnify, defend, and hold harmless the City and its employees from any and all liability arising or resulting from the employment of any subcontractors and their employees in the same manner as for Contractor’s own employees, but not including the sole negligence of the City, its agents and employees.

2.4.9 Equal Employment Opportunity

The City hereby notifies all bidders that it will affirmatively insure that in any contract entered into pursuant to this advertisement, minority business enterprises will be afforded full opportunity to submit bids in response to this invitation and will not be discriminated against on the grounds of sex, race, color, or national origin in consideration for an award.

2.4.10 Personal Liability of City Official

In carrying out any of the provisions of the Contract, or in exercising any power or authority granted to them within the scope of the Contract, there shall be no liability upon the Directors or their authorized representatives, either personally or as officials of the City, and it shall be understood that in all such matters they act solely as agents and representatives of the City.

2.4.11 Hold Harmless

The Contractor agrees to protect, defend, indemnify and hold the City of La Palma and their elected and appointed officials, employees and agents free and harmless from and against any and all loses, penalties, damages, settlements, costs, charges, professional fees or other expenses or liabilities of every kind and character arising out of or relating to any and all claims, liens, demands, obligations, actions, proceedings or causes of action of every kind and character in connection with or arising directly or indirectly out of this agreement and/or the performance hereof, but not including the sole negligence of the City, its agents and employees. Without limiting the generality of the foregoing, any and all such claims, etc. relating to personal injury, infringement of any patent, trademark, copy right (or application for any thereof) or of any other tangible or intangible personal or property right, or actual or alleged violation of any other tangible or intangible personal or property right, or actual or alleged violation of any applicable statute, ordinance, administrative order, rule or regulation, or decree of any court, but not including the sole negligence of the City, its agents and employees, shall be included in the indemnity hereunder. The Contractor further agrees to investigate, handle, respond to, provide defense for and defend any such claims, etc. at his/her sole. expense and agrees to bear all other costs and expenses related thereto, even if such claim is groundless, false or fraudulent.

2.4.12 Conflict of Interest

It is understood and agreed that no gift, loan or other thing has been or will be given to any employee, agent or officer of the City of La Palma in connection with the award or performance of this Contract. It is further understood and agreed that no employment, renting, leasing or purchasing of equipment, supplies or materials will be arranged, or made with or through any employee, agent or officer of the City by the Contractor.

2.4.13 Prohibitive Interests

No Board Member, officer or employee of the City of La Palma, officer or employee of any independent authority or political subdivision of the State of California, or officer or employee or elected official of the State of California, during his/her tenure and for one

(1) year thereafter shall have any interest, direct or indirect, in this Contract or the proceeds thereof.

2.4.14 Permits and Licenses

The Contractor shall procure all permits and licenses necessary for the fulfillment of its obligations under this Contract. The Contractor shall pay all charges, fees and taxes and give all notices necessary and incidental to the due and lawful prosecution of the work.

2.4.15 Waiver of Minor Deviations, Insignificant Mistakes and Matters of Form

The City reserves the right to waive any minor deviations, insignificant mistakes, and matters of form rather than substance of the Bid, proposal, or contract document which can be waived or corrected without prejudice to other Bidders, potential Contractors, or the governmental body. No officer or agent of the City is authorized to waive this reservation.

Any waiver by the City of any default of any one or more of the terms, covenants, or conditions of the Contract shall not be construed to be a waiver of any subsequent or other default of the same quality, or of any other term, covenant, or condition of the Contract, nor shall failure on the part of the City to require exact and complete compliance with any of the terms, covenants, or conditions of the Contract be construed as in any manner changing the terms of the Contract or stopping the City from enforcing the full provisions thereof.

No delay, failure or omission by the City to exercise any right, power, privilege or option arising from any default, nor any subsequent payments made by the City then thereafter shall impair any such right, power, privilege or option, or be construed as a waiver of or acquiescence in such default or as a relinquishment of any right.

Except as otherwise provided herein, when either party has knowledge that any actual or potential situation is delaying or threatens to delay timely performance that party.shall, within five (5) days, give notice hereof including all relevant information with respect thereto, to the other party.

2.4.16 Collusion

It shall be understood that any Bid submitted to the City of La Palma is made without collusion with any other bidder submitting a bid on the same commodity, and is in all respects fair and without fraud.

2.4.17 Confidentiality

Bidders’ proposals are to be submitted through the OpenGov Portal. Section 5 herein contains a sample of the Cost Bid format.

2.4.18 False, Fraudulent or Inaccurate Information

The City reserves the right, at its sole discretion, to seek and accept independent verification of all information in response to this Request For Proposal.

The City reserves the right, at its sole discretion, to immediately disqualify any Contractor who provides false, fraudulent or inaccurate information in any responses or communications involving this Bid.

2.4.19 Compliance With Laws

The Contractor shall be fully informed, and shall at all times observe and comply with all laws, ordinances, regulations, orders and decrees or bodies of tribunals having any jurisdiction or authority over Contractor, its agents, subcontractors and employees, and over the performance of Contractor, its agents, subcontractors and employees.

If any discrepancy or inconsistency in relation to any such law, ordinance, regulation, order or decree, whether existing at the time of the execution of the Contract or which may become effective before the expiration of the Contract, should be discovered in the Contract, the Contractor shall report the same in writing to the City.

2.4.20 Notice to Bidders Regarding the Public Records Act

Responses to this Request for Proposal will become the exclusive property of the City of La Palma. All bids submitted in response to this Invitation to Bid are a matter of public record and shall be regarded as public records. Exceptions will be those elements in each bid that are defined by the Bidder as business or trade secrets and are marked as “Trade Secrets”, “Confidential” or “Proprietary”.

2.4.21 Payment For Services

The Contractor shall submit original invoices to the City of La Palma Accounts Payable.

Said invoices shall include all required certifications and reports as specified herein. For regularly scheduled maintenance services, Contractor shall submit invoice for work performed during the preceding month. The invoice shall be submitted, in arrears, on or before the fifth (5th) day of each month in the amount of one-twelfth (1/12) of the annual total Contract price of the period covering the preceding month.

The City will pay said invoice in due course of payments, usually no more than thirty

(30) days after the receipt of the invoice, providing all work performed during the preceding month has been in accordance with these specifications, inspected and accepted by the City and that applicable certifications and reports have been submitted in accordance with this Contract.

2.4.22 Payment Deductions / Contractor’s Non-Compliance

Payments shall be made for monthly services completed in accordance with tasks identified in the Contract for each City Facility. No payments shall be made for non-performance of services.

If, in the judgment of the City, Contractor is deemed in default, the City at its option in addition to, or in lieu of, other remedies provided herein, may withhold payment or deduct from Contractor’s payments for work not performed. The City will give notice describing deficient work or work non-performed and the amount that will be withheld or deducted from payments.

For task sets that must be regularly performed (e.g., daily, twice weekly, weekly), if the City determines that Contractor has deficiently performed (including failure to meet “Management and Supervision” specifications), incompletely performed, or not performed at the appropriate time (all in City’s sole discretion) one or more of the tasks in a specified task set, the City will deduct from the Contractor’s payment the bid cost for that task set (e.g., “cost for daily cleaning”), or a minimum of $100.00 for each task for each facility, whichever is greater.

For tasks, or task sets, that are infrequent (periodic, seasonal, cyclical, or monthly), if City determines that they are deficiently performed (including failure to meet “Management and Supervision” specifications), City will give notice to the Contractor to correct the deficiency, complete the performance, or perform within a time stated in the notice. If Contractor fails to correct deficiencies within that time, the City may: (a) deduct from Contractor’s payment a sum attributable to the deficiency; or (b) upon giving five (5) days notice to the Contractor for failure to correct the deficiencies, City may correct the deficiencies and the costs incurred by completion of the work by an alternate source, whether it be City employees or another Contractor, will be deducted from the payment to the Contractor from the City, as determined by the City. A minimum of $100 will be deducted for each deficiency. This applies to all tasks specified.

The action above shall not be construed as a penalty but as adjustment of payment to Contractor to recover a portion of City costs due to the failure of the Contractor to complete or comply with provisions of this Contract. In addition to the remedies provided heretofore, the Contract may be terminated in accordance with and as described in “Default By Contractor / Termination,” upon Contractor’s failure to correct deficiencies in a timely manner.

2.4.23 Default By Contractor / Termination

Notwithstanding and in addition to “Payment Deductions / Contractor’s Non- Compliance” described previously, the City may terminate this Contract without liability for damages, when, in the City’s sole opinion, the Contractor is not diligently performing or otherwise not complying in good faith with the Contract, has become insolvent, has assigned or subcontracted any part of the work without the consent of the City, or has otherwise defaulted in performance of the Contract, and has not otherwise cured such default after a period of ten (10) day’s notice given by the City to do so.

If the City terminates the Contract, the City will give notice to the effect to the Surety and Surety shall, within five (5) business days after delivery of the notice, assume control and perform the work as successor to the Contractor, and shall be paid by the City for all work performed.

If the Surety does not comply with such notice within said five (5) day period or, after starting to comply, fails to continue, the City may exclude the Surety and the Contractor from all City facilities and have the work completed by City employees, by another contractor, or by a combination of such methods.

All costs incidental to the default of the Contractor shall be charged to the Contractor and the Surety, and may be deducted from any monies due the Contractor. Surety shall pay, within fifteen (15) calendar days after receipt of an invoice; all such incidental costs less any amount deducted from monies due.

2.4.24 Right To Stop Work / Termination By Contractor

Contractor shall have the right to stop work only if City fails to make timely payments required under the terms of the Contract. Contractor may terminate the Contract only for cause, upon forty-five (45) days prior written notice to City. Contractor shall immediately cease all services hereunder; as of the date specified in Contractor’s termination notice except such service, which may be specifically approved by the City. Contractor shall be entitled to compensation for all services rendered prior to the termination date and for any services authorized in writing by the City.

2.4.25 Contract Enforcement

The Contractor or its authorized representative shall meet on site bi-weekly at the discretion and convenience of the City, with the City’s designated representative(s) for a walk-through inspection and to address any problems or other issues. However, this shall not be construed to relieve the Contractor of the duty to provide continuous inspection of the work areas. The City reserves the right to perform inspections at any time for the purpose of monitoring performance. The Contractor shall cooperate with the City representative(s) in review and monitoring of Contractor’s performance, records and procedures.

At the request of the City, or its appropriate representative, Contractor shall attend meetings and training sessions, as deemed necessary by the City, for the purposes of orientation, information, amendments to the Contract and description of City policies and procedures.

In the event the City commences legal proceedings for the enforcement of the Contract, and the City is the prevailing party, the City shall be entitled to an award of attorney’s fees and costs incurred in the action.

2.4.26 Temporary Suspension of Work

The City’s representative(s) shall have the authority to suspend work by the Contractor, wholly or in part for such period as necessary due to unsuitable work conditions, failure of Contractor to carry out directions, unsafe or hazardous conditions, or failure to perform in accordance with these provisions.

The Contractor shall request permission of the City’s representative(s), during City business hours to temporarily suspend work wholly or in part for such period as necessary due to unsuitable, unsafe, or hazardous work conditions or failure of the City to notify the Contractor of changes in locks, security codes or access to facilities being cleaned.

2.4.27 Record Retention and Inspection

City, State and Federal representatives shall have access to and the right to examine, audit, excerpt, copy or transcribe any pertinent transaction, activity, time card, or other records relating to work hereunder. Such material, including all pertinent costs, accounting, financial records and proprietary data, shall be retained by Contractor for a period of five (5) years after termination or expiration of the Contract.

The City shall have the right to conduct, at any reasonable time, an audit and re-audit of the books, records, and business conducted by the Contractor and observe the operation of the business so that accuracy of the above records and any of the Contractor’s invoices for services provided can be confirmed. The City reserves the right to require the Contractor to provide additional reports and record-keeping processes as the City deems reasonable in order to verify the Contractor’s services and invoices for same. All information in connection with the City’s inspections of records or audit shall be treated as confidential information and exempt from public disclosure thereof to the extent possible under the law.

If authorized representatives of the City conduct an audit of the Contractor regarding the services provided hereunder and if such audit finds that the City’s liability for such services is less then the payments made by the City to the Contractor, then, at the City’s discretion, the Contractor shall either: (1) immediately repay to the City the overpayment, or (2) at City’s option, City will give to Contractor credit against any future payments due the Contractor. If such an audit finds that the City’s liability for services provided hereunder is more than payments made by the City to the Contractor, then the City shall pay the difference to the Contractor provided that in no event shall the City’s maximum obligation exceed the Contract price as originally bid or as stated in an amendment.

2.4.28 Validity

The invalidity, unenforceability or illegality of any provision of the Contract shall not render the other provisions invalid, unenforceable, or illegal.

SECTION 3 - SCOPE OF WORK

This section is designed to provide the Contractor with details of the Scope of Work required and is not intended to represent all legal requirements of the Contract.

The Contractor shall provide services as outlined in this section and as provided in Attachment “B” in accordance with the tasks and frequencies identified.

Contractors bidding on Water Testing and Laboratory Services (Citywide) must be able to perform all duties contained within this Scope of Work, as attested by the Affidavit of Compliance with Bid Specifications (see Section 4).

3.1 INSURANCE

The Contractor will obtain:

1. Statutory Workers’ Compensation Insurance in an amount required by the laws of the State of California and Employer’s Liability Insurance in the amount of $1 Million per occurrence for injuries incurred in providing services under this Agreement;

2. Comprehensive General Liability Insurance (including premises and operations, contractual liability, and independent contractor liability) with a limit of not less than $1 million per occurrence, $2 million general aggregate.

3. Automobile Liability Insurance (including owned, non-owned, leased, and hired autos) for bodily injury and property damage with a combined single limit of not less than $1 million per occurrence. Any deductible shall be the responsibility of the Contractor.

4. Professional Liability Insurance (covering errors and omissions) with a coverage in a minimum amount of $1 million per claim made.

The Contractor shall not commence work under the Contract until it has obtained all insurance required above and the City has approved such insurance.

3.2 FUTURE AMMENDMENTS

The City reserves the right to change any portion of the work required, or amend such other terms and conditions that may become necessary. Any such revisions shall be accomplished by an amendment to the Contract approved by the City Manager and executed by the Contractor and the City.

3.3 HAZARDOUS MATERIALS

Use of any chemicals or hazardous materials by the Contractor in performing services shall be subject to the approval of the City, and shall be used in accordance with the manufacturer’s directions and specifications. The Contractor shall store and dispose of chemicals or hazardous materials in accordance with all laws, rules and regulations on the subject. The Contractor shall defend, indemnify and hold harmless the City and its officials and its employees for all claims, demands, damage, causes of action, loss, liability, cost or expense relating to the Contractor’s failure to comply with this section, but not for the sole negligence of the City, its agents or employees.

3.4 SAFETY

The Contractor shall perform all work in such a manner as to meet all accepted standards for safe practices and to safely maintain stored equipment, materials or other hazards consequential or related to the work. The Contractor shall additionally accept the sole responsibility for complying with all City, State, Federal, or other legal requirements, including but not limited to compliance with applicable O.S.H.A. and CAL- O.S.H.A. Safety Orders. The Contractor shall inspect all potential hazards at said facilities and keep a log indicating date inspected and action taken.

All services provided, and materials used, shall be in accordance with acceptable industry standards. Products used shall be environmentally safe, used in accordance with product directions and be subject to approval by the City’s representative(s). The Contractor shall maintain Material Safety Data Sheets (MSDS) for any and all chemical products used in the performance of this Contract at each site, in a labeled notebook. The City reserves the right to inspect these sheets at any reasonable time if necessary to ensure compliance and/or determine the acceptability of products being used, or for any other reasonable purpose.

3.5 ENVIRONMENTAL REQUIREMENTS

Contractor shall conduct all aspects of its operation in compliance with all state and federal laws and regulations, including environmental laws and regulations. Contractor shall ensure that all personnel whose responsibilities involve cleaning and waste disposal are trained in Best Management Practices, as set forth in the City’s NPDES permit and Stormwater Management Plan (i.e. National Pollutant Discharge Elimination Program, or NPDES).

Contractor shall immediately inform the City of any investigation, citation or legal action by any state or federal agency related to Contractor’s obligations under this contract, and shall defend, indemnify and hold the City, its officials and employees harmless from any loss including, but not limited to fines, penalties and corrective measures the City may sustain by reason of Contractor’s failure to comply with any state or federal law, regulation or rule, but not for the sole negligence of the City, its agents or employees.

In preparing the bid, the Contractor shall consider the following conditions pertaining to the completion of the specified maintenance tasks:

1. The Contractor must conduct all operations in accordance with the City’s

Stormwater Management Plan:

a. Appurtenances must be cleaned by a method(s) which does not result in runoff going into any water body, gutter or storm drains. Only potable water may flow into any water body, gutter or storm drains.

b. All wash water must be disposed of to a sanitary sewer.

c. No litter, debris, oil, grease, green waste, or other materials and substances may be washed, swept or blown into the street or storm drains.

d. All liquids, including but not limited to, rinse water and cleaning agents, must be properly disposed of in compliance with all laws and regulations. No liquid or product of any kind may be discharged to a gutter, storm drain or paved surface where it could be carried to the storm drain system or to a water body.

3.6 CHANGES IN SERVICE

The City may, at its discretion, authorize the Contractor to perform additional work. Prior to performing any additional work, the Contractor shall prepare and submit a written description of the work with an estimate of labor and materials. No work shall commence without the prior written authorization of the City. Notwithstanding the above authorization, when a condition exists wherein there is imminent danger or injury to the public or damage to property, the City may verbally authorize the work to be performed upon receiving a verbal estimate from the Contractor. However, within twenty-four (24) hours after receiving a verbal authorization, the Contractor shall submit the written estimate to the City for written approval.

Additional compensation may be authorized at the discretion of the City, for “Additional Work” as deemed necessary by the City.

a. For authorized work designated as “Additional Work,” payment shall be based on Contractor’s estimate for such work. City shall authorize such work based upon Contractor’s estimate and thereafter Contractor shall submit an invoice to City, in all respects satisfactory to the City, which shall be for the actual work completed. Said invoice shall not exceed more than ten percent (10%) of Contractor’s estimate for such work. In the event that the City does not authorize such work, City reserves the right to perform such work with City employees, or to contract with a third party for such work.

All additional work as provided for herein shall commence on the specified date established and Contractor shall proceed diligently to complete said work within the time allotted.

City reserves the right to bid separately, outside the scope of this bid, for additional work and Specialty Functions. There is no guarantee that the City will request the Contractor to perform any additional work or Specialty Functions. Bidder must not rely on receiving a request from the City for additional work or Specialty Functions in preparing and submitting a bid.

Additional compensation may be authorized at the discretion of the City, subject to City budgetary conditions, for those “Specialty Functions,” or “Additional Work” deemed necessary by the City out of extraordinary incidents or circumstances or improvements as authorized herein.

3.7 WORK AND WORKMANSHIP

The Contractor shall thoroughly complete each task in a professional and workmanlike manner, and shall use quality equipment and materials that comply with all current regulations. The safety of workers, passersby, and the public shall be paramount.

The Contractor shall provide labor, materials and equipment necessary for all required services, except as otherwise specified hereinafter. Tasks shall be performed with nothing but the highest of standards at not less than the frequencies required.

The Contractor shall designate or assign a representative(s) to act on behalf of the Contractor, if other than the Contractor him or herself, on all matters affecting work hereunder. Should this individual change; the City’s representative(s) must be notified in writing within five (5) days after the change.

The Contractor recognizes that City work forces and other parties under contract with the City may conduct other activities and operations. The Contractor may be required to modify or curtail certain tasks and operations and shall promptly comply with any request therefore by the City.

3.8 LOCKS / KEYS / SECURITY CODES

Access to City facilities shall be in accordance with instructions, keys, and/or security codes issued or provided by the City’s representative(s). Access may include special instructions about security systems installed at facilities. The Contractor shall take all reasonable precautions to ensure that security of the facilities and internal equipment, furnishings and other items are maintained at all times. Every effort must be made to make sure the building is secured prior to the Contractor’s employees leaving the building.

California law stipulates that it is unlawful for a person to duplicate any keys without the permission of the owner. The penalty for violation of this law is either six (6) months imprisonment or a fine of $500.00, or both.

It will be the responsibility of the Contractor’s employees to disarm and arm the security alarm system. Failure to enter the security code and arming the security alarm system prior to leaving the building will result in a fee in the amount of $50.00 per occurrence, which will be deducted from the Contractor’s monthly payment.

3.9 VANDALISM

Contractor shall report any damage to City property, including but not limited to, vandalism, Acts of God, and third party negligence to City representative(s).

If the Contractor, its employees, or subcontractors cause damage to any City facility then the Contractor shall repair such damage at it own cost within a reasonable time or the City may repair or cause the repair of such damage and the cost thereof shall be deducted from monies due the Contractor from the City.

3.10 INQUIRES AND COMPLAINTS

The Contractor shall provide methods to enable the City to contact a representative of the Contractor, who is proficient in English, to take necessary action regarding all inquires and complaints that may be received from the City. An answering service shall be considered an acceptable substitute to full-time coverage, provided Contractor is advised of any complaint within thirty (30) minutes after receipt of such complaint by the answering service.

During normal working hours, the Contractor’s representative who is responsible for providing maintenance services shall be available for notification through electronic communications, including but not limited to electronic mail.

All complaints shall be resolved as soon as possible after notification, but in all cases within twenty-four (24) hours, and to the satisfaction of the City representative(s). If any complaint is not resolved within this time, the City shall be notified immediately of the reason for not resolving the complaint, followed by a written report to the City within five(5) days. If the complaints are not resolved within the time specified or to the satisfaction of the City, the City may correct the specific complaint and the total cost incurred by the City will be deducted from the payments owing to the Contractor from the City.

3.11 ACCIDENT REPORTING

The Contractor shall immediately notify the designated City representative(s) (Contract Monitor) of any accident, regardless of whether or not injury or damage is evident, involving the Contractor’s staff, vehicles, and/or equipment. The Contractor shall provide all written reports and/or documentation requested by the City.

3.12 CONTRACTOR’S EQUIPMENT

The Contractor shall provide and properly maintain all necessary equipment to perform the tasks.

3.13 CONSUMABLE MATERIALS AND SUPPLIES AND STORAGE

The City Representative(s) shall identify and authorize Contractor to use a designated area(s) for storage as needed. The designated storage areas shall be maintained in a neat, orderly and clean manner.

3.14 CONTRACTOR’S STAFF

The Contractor shall provide sufficient personnel to perform all work in accordance with the specifications set forth herein.

Each crew of the Contractor’s employees shall include at least one individual who proficiently speaks and comprehends the English Language.

The City shall have the right to conduct background investigations, and to disapprove any employee on the Contractor’s work force. In this regard, the Contractor shall provide the City the names, driver’s licenses, and social security numbers of all personnel who will perform maintenance work under this agreement. The City will perform a criminal history check on any employee and may request additional employee information.

The City may, at any time, give the Contractor notice to the effect that the conduct or action of a designated employee of Contractor is, in the reasonable belief of the City, detrimental to the interest of the City. The Contractor shall meet with representatives of the City to consider the appropriate course of action with respect to such matter and the Contractor shall take reasonable measures under the circumstances to assure the City that the conduct and activities of the Contractor’s employee(s) will not be detrimental to the interest of the City. At no time will Contractor’s employees allow non-employees into City facilities during operations.

The Contractor’s employees shall avoid any consumption of alcoholic beverages or illegal drugs, gambling while on duty, or loitering in or on the facility after normal working hours are strictly forbidden, and any violation of the above items shall be grounds for terminating the contract by the City.

3.15 MANAGEMENT AND SUPERVISION

The Contractor has the responsibility of providing fully trained and qualified personnel.

City representative(s) shall closely monitor the staff’s performance, at each site, to detect operational irregularities and non-compliance with contractual requirements.

It is the Contractor’s executive, management, and supervisory staff’s responsibility to oversee the activities of its operational staff, throughout the range of its activities, and to see the staff does not delay, ignore, or otherwise limit its Contractual obligations.

The Contractor’s crew leader and operational staff, as well as their supervisory and management staff, shall be fully versed in the Contract and its time lines. An outline of the task requirements, schedule, and timelines for each facility shall be kept with each crew. If any task cannot be thoroughly completed within the scheduled timeline, the City shall be notified immediately.

The Contractor shall also ensure that:

1. Operator and machine safety equipment shall be in place and operational.

2. Machine speed and operational characteristics shall match manufacturer’s recommendations.

3. The Contractor shall remedy hazardous materials on site that result from

Contractor’s work and shall properly dispose of the materials off site. The Contractor shall notify appropriate agencies regarding all hazardous materials.

4. Chemicals, cleansers, or equipment shall not be left exposed or accessible to, City employees or the public.

3.16 CERTIFICATIONS / REPORTS

The Contractor shall maintain and keep current a report that records when all Periodic, Seasonal, and Additional Work was completed at each facility. Required Facility Inspection Reports shall be completed and submitted as required. Said reports shall be in a form and content acceptable to the City and must be submitted to the City as scheduled. The City will not make the monthly payment until it has received and approved such reports.

3.17 WATER TESTING AND LABORATORY SERVICES (CITYWIDE) – See Attachment “B”

The Contractor shall provide Water Testing and Laboratory Services per the bid items provided in Attachment “B” and these specifications. The successful bidder will be required to execute the City’s Standard Contract Services Agreement as shown in Attachment “A”. Parties interested in submitting a Proposal are responsible for monitoring the OpenGov for addendum prior to the submittal of the Proposal.

1. CITYWIDE FACILITIES - The City of La Palma contains approximately 150,000 lineal feet of water main lines, 2 well sites, 2 reservoirs and 2 booster pump stations, including water treatment facilities. The State Water Resources Control Board – Division of Drinking Water (SWRCB-DDW) requires that water purveyors test the water in their production wells and distribution system for the presence or absence of coliform bacteria, chlorine, trace metals, organic and inorganic chemicals, disinfection by-products, and color and turbidity. These samples are taken and analyzed by laboratory personnel, and the results are submitted to the SWRCB-DDW.

2. WATER SAMPLE TESTI”NG - The water sampling shall be per the bid items provided in Attachment “B and these specifications.

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