RFQ__FA9300-14-R-0004.pdf

PERFORMANCE WORK STATEMENT

(PWS)

FOR

Management Administrative Resources Services (MARS III)

Air Force Research Laboratory (AFRL) Aerospace Systems Directorate (RQ)

Edwards AFB, CA

9 September 2014

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Attachment 1

TABLE OF CONTENTS

1.0 DESCRIPTION OF SERVICES

1.1 Mission

1.2 Requirement

2.0 GENERAL ADMINISTRATIVE SUPPORT

2.1 Presentation/Meeting/Conference Support

2.2 Correspondence Support

2.3 Organization Support

2.4 Deliverables in PWS

3.0 FINANCIAL MANAGEMENT

3.1 Budget Execution Support (General - All)

3.2 Financial Support to the Research Operations Support Services (ROSS) Contract

3.3 Financial Support to the Advanced Research Engineering Services (ARES)

Contract

3.4 Financial Support at the Division Level

4.0 SCIENCE AND TECHNICAL INFORMATION OFFICE (STINFO) SUPPORT

5.0 SMALL BUSINESS INNOVATION RESEARCH (SBIR) SUPPORT

6.0 FORCE DEVELOPMENT MANAGER

7.0 GRAPHICS SUPPORT

8.0 SECURITY OFFICE SUPPORT

9.0 ADDITIONAL SUPPORT FUNCTIONS

9.1 Military Personnel Support – Unit Training Monitor

9.2 Quality Assurance Support

9.3 Records Management

10.0 SERVICE SUMMARY

11.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

11.1 Government Furnished Resources

11.2 Government Furnished Services

12.0 PROPERTY CONTROL PROCEDURES

13.0 GENERAL INFORMATION

13.1 Contract Management

13.2 Contractor Personnel

13.2.1 Contractor Employees

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13.2.2 Identification Badges

13.2.3 In Processing Procedures

13.2.4 Out Processing Procedures

13.3 Training

14.3.1 Contractor Provided Training

13.4 Hours of Operation

13.5 Legal Holidays

13.6 Continuous Performance

13.7 Records Management

13.8 Quality Control

13.9 Contractor Transition

13.10 Contractor Provided Materials (Supplies)

13.11 Monthly Reviews

13.12 Non-Disclosure Agreements (NDAs)

14.0 SECURITY REQUIREMENTS

14.1 Security Administration

14.2 Force Protection

15.0 SAFETY AND HEALTH REQUIREMENTS

15.1 Environmental Controls

15.2 Performance of Services During Crisis

15.3 Safety and Health

15.4 Administrative Dismissal for Safety Reasons

16.0 LIST OF APPLICABLE PUBLICATIONS AND FORMS

16.1 General Information

16.2 Waivers to Mandatory Publications

16.3 Publication Changes

16.4 Hierarchy of Publications

APPENDIX A-1 ACRONYMS

APPENDIX A-2 PUBLICATIONS

APPENDIX A-3 FORMS

APPENDIX A-4 PROJECTED AVERAGE WORKLOADS

APPENDIX A-5 GOVERNMENT FURNISHED PROPERTY/FACILITIES/

EQUIPMENT

APPENDIX A-6 MAP AND/OR SITE PLANS

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1.0 DESCRIPTION OF SERVICES. The contractor shall provide all personnel, supervision, equipment (except items listed in Appendix A-5), tools, materials, vehicles, services and other items necessary to perform business reporting and management administration support all functions as defined in this Position Work Statement (PWS). The contractor shall support the financial management divisions, business offices, and individual projects, branches and divisions in performance of these PWS functions: general administrative, financial management, Scientific and Technical Information Office (STINFO), Small Business Innovation Research (SBIR), force development manager, graphics, security office, military personnel (unit training monitor), quality assurance, and records management. The branches require continuous support but are located in different locations/buildings (see Appendix A-6) for map that identifies the different branches which shall require support). Locations may change. The branches shall be supported at all times without any impact to the current/future workload and/or branch/Laboratory mission. All services requested under this PWS are non-personal in nature and are not inherently governmental. The contractor shall perform to the standards in the contract in accordance with (IAW) all federal, state, county, and local laws, regulations, Air Force (AF) guidance, operating instructions and policies.

1.1 Mission. The mission of the Air Force Research Laboratory (AFRL) within the Aerospace Systems Directorate is four-fold, consisting of Det 7, Rocket Propulsion (RQR) Division, Integration and Operations (RQO) Division, and the Rocket Finance Branch (RQFW). AFRL, Det 7 has devoted its efforts to the discovery, development and application of scientific and engineering answers to national defense rocket propulsion needs for current and future Air force space and missile systems for more than 50 years.

1.2 Requirement. The objective of this PWS is to acquire services support for the management and operation of the financial management divisions, the business offices, and individual projects, branches and divisions within the Aerospace Systems Directorate (RQ). Non-Disclosure Agreements (NDAs) are required. The contractor shall provide services in the following areas:

2.0 General Administrative Support [CLIN 0001]. The contractor shall provide management and administrative support functions to assist in the day-to-day operations of the divisions, branches, and individual projects in support of primary PWS tasks.

2.1 Presentation/Meeting/Conference Support

- Schedule conference room and Information Technology (IT) support for Video Teleconferencing

(VTC).

- Coordinate with all participants on meeting related issues and keep attendees informed.

- Support the preparation, organization, and execution of: seminars, conferences, execution reviews, and official functions such as division calls and ceremonies at government facilities.

- Provide computer support for briefings to include developing and printing viewgraphs and operating computers to project computer-based briefings.

2.2 Correspondence Support:

- Originate, coordinate, prepare responses to, and distribute correspondence and reports requiring government signature.

- Use computer-generated forms where available.

- Obtain Read Access to Wide Area Workflow (WAWF) at: https://wawf.eb.mil/.

2.3 Organization Support:

- Support overall management of office activities to include but not limited to: answer inquiries regarding business and staff support functions and take messages and forward the information to the appropriate office.

- Develop a template, create, and maintain a Standard Operating Procedure Book(s) for each task area (also known as Work Instruction Book) that contain step-by-step instructions/descriptions describing process workflows, screen shots, and product samples.

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- Be familiar with self-inspection checklists in PWS task area (if applicable) and inform government when not in compliance, and recommend/implement remediation activities.

- Perform duties of Division and/or Branch Infrastructure Monitor.

- Perform duties of Division and/or Branch Safety Monitor(s).

2.4 Deliverables in PWS:

PWS Ref Title Deliverable Title Date Due Deliver To

5.0 STINFO Support STINFO Monthly

Metrics Report By 5th of each month for previous month

STINFO

Officer/Program Manager/COR

6.0 Force

Development Manager

Weekly Status Report

By Noon Friday of each week.

Lead, Personnel Office and Lead, Training Manager

7.0 Graphics Monthly Graphics

Status Metrics Report

By 5th of each month for previous month

Program Manager/COR

8.0 Security Office

Support

Visitor Entrance Log

Daily, no later than 11:30 a.m.

Chief of Security (or alternate)

8.0 Security Office

Support

Entry Control Point Unescorted Access List

Every 2 weeks Chief of Security (or alternate)

9.1 Military Personnel

Support (Unit Training Monitor)

Quarterly OJT Report

Quarterly OJT meeting minutes distributed 10 duty days following the meeting

Executive Officer, Program Manager/COR

14.12 Non-Disclosure

Agreements (NDAs)

Non-Disclosure Agreements (NDAs) Status Report

Initially, by the 5th of each month and afterwards only if there are changes

Program Manager/COR

3.0 Financial Management [CLIN 0002]. The contractor shall support divisions, branches and individual programs/ projects with various financial management functions. Functions below and are applicable to Tasks 3.1, 3.2, and 3.3.

3.1 Budget Execution Support (General – All)

- Prepare, validate, and report on program/project funding documents ensuring compliance with all AF regulations and guidance. Forms used may include: AF 36, DD 448, AF 4009, AF 185, AF 616, DD 1351-2, and DD 1610 or as other government guidance dictates.

- Research, gather financial data, validate, and respond to suspense by stated deadline.

- Provide updated execution status in support of monthly Business Management Review (BMR).

Obligations and expenditures not meeting stated goals must be defended by the branch. Items discussed may include, but not limited to, status open commitments on contracts, contract invoices, and travel vouchers.

- Review, report, and attend financial execution and program management meetings for the divisions, branches and program managers.

- Provide financial data and generate reports using the financial systems to include, but not limited to:

Commander’s Resource Integration System (CRIS), Shared Data Warehouse (SDW), Comprehensive Cost and Requirements (CCaR), Automated Business Services System (ABSS), Clarity, and WAWF.

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- Prepare and submit Exception To Incremental Funding (ETIF) and Memo for Record (MFR) forms for authorization to obligate prior year and non-RDT&E funds.

- Track and provide information to financial support at division level on Unfunded Requirements (UFRs) for management prioritization of funding.

- Inputting Contracting Actions into an identified tool to include but not limited to: Integrated Priority Spreadsheet (IPS).

- Forecast obligations/expenditures on planned/actual events in accordance with the latest CCaR guidance.

3.2 Financial Support to the Research Operations Support Services (ROSS) Contract. ROSS provides facility support such as Test Stand design and modifications; maintain test facilities and support infrastructure;

RDT&E support; educational partner agreement support and other general support.

The contractor shall provide the following specialized budget execution support to the Government:

- Work closely with other branch financial analysts, Contracting Officer Representative (COR), site management, and Task Managers to determine the desired amount of funds to put onto the ROSS contract and its distribution between labor, non-labor, and calculated Award Fee.

o NOTE: Working with the Budget Change Request [BCR] can be iterative. This process requires precise tracking and auditing of the Task Number, source of money (Job Order Number (JON)), Contract Line Item Number (CLIN), history of fund transfers, managing appropriation year, detailed lines of Accounting (BPAC, PEC, RC/CC, EEIC, ACRN, etc.

(See Appendix A-1 for definitions)), numerous individual Purchase Request numbers, and contract ceilings for labor, non-labor, total contract and various aspects of applicable contract types (i.e., Firm Fixed Price, Cost Plus Fixed Fee, and Award Fee) depending on the Task.

- Accurately validate ACRN allocation down to the Task level, fund distribution, and fund sufficiency between involved ACRNs per Task along with available ACRN funding within an hour.

- Accurately (and timely) issue/adjust permissions for accessing the database (e.g., for other financial managers).

- Identify frequent database anomalies and resultant coordination of corrective actions with other financial managers, ROSS financial officers, and the database administrator. Communication shall be concise, accurate, and timely.

o NOTE: Frequent dialogue is required with government customers, ROSS Program Manager, and financial counterparts to ensure proper accountability of funds.

- Be intimately competent with the ROSS Accounting, Microsoft SharePoint, Clarity, Shared Data Warehouse, ABSS, and CCaR databases, and be able to provide rapid and accurate forecasting entries as well as financial document initiation, editing, and processing.

- Support the ROSS COR by creating allocations, inputting funding, and executing data in the ROSS database.

- Include data entry of ROSS database to include, but not limited to: clear non-billed charges, bills, refunds, money moves, and DFAS payments.

- Provide unique reports from ROSS database to ROSS contractor and government personnel.

- Reconcile bills for propellants and collecting truck weighs certificates (so AFRL can get refunds for propellant not delivered). This includes collecting propellant forecast data from program managers.

3.3 Financial Support to the Advanced Research Engineering Services (ARES) Contract. ARES provides on-site, flexible, high quality, efficient and effective, advanced research and engineering services in the the following areas: analytical, numerical, systems and affordability/failure analysis, experimental testing, data acquisition and reduction, testing, hardware design and development, software development, and technical analysis.

The contractor shall provide the following specialized budget execution support to the Government:

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- Work closely with other branch financial analysts, Contracting Officer Representative (COR), site management, and Task Managers to determine the desired amount of funds to put onto the ARES contract and its distribution between labor, non-labor, and calculated Incentive Fee.

o This process requires precise tracking and auditing of the Task Number, source of money (Job Order Number), Contract Line Item Number (CLIN), history of fund transfers, managing appropriation year, detailed lines of Accounting (BPAC, PEC, RC/CC, EEIC, ACRN, etc.

(See Appendix A-1 for definitions)), numerous individual Purchase Request numbers, and contract ceilings for labor, non-labor, total contract and various aspects of applicable contract types (i.e., Firm Fixed Price, Cost Plus Fixed Fee, and Incentive Fee) depending on the Task.

- Accurately validate ACRN allocation down to the Task level, fund distribution, and fund sufficiency between involved ACRNs per Task along with available ACRN funding within an hour.

- Identify frequent database anomalies and resultant coordination of corrective actions with other financial managers, ARES financial officers, and the database administrator. Communication shall be concise, accurate, and timely.

o NOTE: Frequent dialogue is required with government customers, ARES Program Manager, and financial counterparts to ensure proper accountability of funds.

- Fully competent with the ARES Accounting on a dedicated SATURN, MS SharePoint, Clarity, Shared Data Warehouse, ABSS, and CCaR databases.

- Be able to provide rapid and accurate CCaR forecasting

- Create financial funding document initiation, editing, and processing.

- Support the ARES COR by creating allocations, inputting funding, and executing data in the ARES database.

- Include data entry of ARES database to include, but not limited to: clear non-billed charges, bills, and refunds, and DFAS payments.

3.4 Financial Support at the Division Level. The contractor shall provide specialized budget execution support to include but not limited to:

- Maintain, update, and send TDY report to government POC.

- Maintain, update, and post Unfunded Requirements Database.

- Compile and report open documents reports to government POC.

- Maintain, update, and post Division Spreadsheet, BMR Spreadsheet (Direct and Indirect).

- Maintain BMR SharePoint site for currency by archiving previous month’s records and add personnel access when needed.

- Maintain RQR spend plans relating planning amounts, movement of funds, committed funds, uncommitted funds, pertinent comments, and funds available for other projects.

- Add items to Integrated Priority Spreadsheet (IPS file) and move to completed after awarded.

- While under CRA, track amount of funds given to each branch until they are fully funded.

- Track, report with branches and Contracting Liaison open contracting actions on the identified tool, currently the IPS file on SharePoint.

4.0 Science and Technical Information Office (STINFO) Support [CLIN 0003]:

- Edit, control, process, and release contractor and in-house technical information in accordance with the DoD Scientific and Technical Information Program (STIP). This may require company-to-company nondisclosure agreements. This includes, but is not limited to: Technical reports, papers, abstracts, journal articles, book chapters, posters, press releases, Small Business Innovation Research (SBIR) Summary Reports, SBIR topics, monthly technical division activity report.

- Track and report weekly status on draft and final technical reports due to DTIC. Obtain status input includes, but is not limited to, repeated emails and phone calls to government program managers and company point of contacts. Updates status in Clarity.

- Input, update, maintain, and validate all technical information using government Enterprise Business System (EBS) tools: Clarity or STES. (EBS tools subject to change.) This includes, but is not limited to: document information, suspense and processing dates, distribution statement, and date submitted to DTIC.

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- Prepare Report Documentation Page (SF 298) on all documents submitted to the Defense Technical Information Agency (DTIC).

- Receive, review, track, resolve document discrepancies, and route for division approval Patent Secrecy Order Reviews (PSORs) and In-House and Contractor Patents. Forms include, but are not limited to: Report of Inventions and Subcontracts (DD Form 882), Disclosure and Record of Inventions (AF Form 1279), Invention Evaluation (AF Form 1981), and Invention Rights Questionnaire (AF Form 1280). This includes but is not limited to responding to requests from the Contracting Office on Patent forms in process, and receiving and forwarding our site answer to the AFMC Legal Office on PSORs.

- Serve as the Data Items Descriptions (DID) focal point at AFRL-West. Prepare, generate, revise, and update Contract Data Requirements List (DD Form 1423-1) and identify applicable DID for the requirement(s).

- Update, validate, and track electronic guidelines available to Scientists and Engineers (S&E) on document preparation, current ANSI/NISO Z39.18-2005”Scientific and Technical Reports – Preparation, Presentation, and Preservation” requirements, documentation distribution statements, new policy, review procedures, and tracking spreadsheets.

- Coordinate, compile, consolidate, validate, track and gather all required information per AFRL Form 79 to include but not limited to the following packages: Security and Policy Review, PSOR Review, Patent Review, Draft Final Technical Report, Final Camera Ready Report, Contract Closeout, and Public Affairs. (AFRL Form 79 subject to change and/or replacement during this contract.)

- Document results for each STINFO package to include but not limited to the following reviews:

Security and Policy Review, PSOR Review, Patent Review, Draft Final Technical Report, Final Camera Ready Report, Contract Closeout, and Public Affair. Packages are tracked using multiple Excel spreadsheets (example: Technical papers, Security and Policy review process, PSORs, etc.)

- Prepare and submit complete STINFO package to government lead for signature.

- Distribute bound technical reports, CD’s and other electronic format including, but is not limited to:

preparation of transmittal forms, labels, and packaging for distribution and delivery.

- Receive, track, process, and staff DTIC Form 55 – Request for Release of Limited Information requests. Prepare letter on government letterhead with results for STINFO Officer signature.

- Prepare, validate, and document a monthly STINFO Status Metrics report to include but is not limited to the following categories: Technical reports (in edit and reproduction/distribution; number of final/special/interim reports received); STINT support (number of initial, annual, and final entries);

technical papers (numbers of received, edited, and routed; notification/distribution of approvals);

CDRLs; DD Form 882 activity and PSOR activity; DTIC Form 55 requests

5.0 Small Business Innovation Research (SBIR Support) [CLIN 0004]

- Respond to small business inquires.

- Track and report status on the ongoing and upcoming SBIR cycles to the Program Manager.

- Create initial R&D case files for all awarded SBIR contracts. This includes, but is not limited to:

Work Unit (WU) Data calls, LMRs, Safety documents, and other associated Records Management documents required to build the R&D Case File. Information/documents may include contractor proprietary information. This task shall require compliance with government Operating Instruction AFI 61-203 and AFRLI 61-203 pertaining to the storage of program documents, for both day-to-day usage and long-term storage in official government records such as R&D Case Files

- Become familiar with applicable DoD, Air Force, Office of the Secretary of Defense (OSD), and Missile Defense Agency (MDA) solicitation guidance as it applies to each solicitation.

- Prepare and report information to track the status of project initiation and maintenance and comply with appropriate suspense. Reports shall include written documents and meeting participation.

- Operate, maintain, and update contract information in database(s), run database queries to track and report status of information to SBIR Program Manager. Databases subject to change, but at this time include: SBIR Web database, evaluation modules, and CCaR.

- Operate all aspects of the AF SBIR database to include:

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- Evaluation Module: Entering evaluation teams in the module, monitoring evaluation process, selection/non-selection notification, rank proposals, etc.

- Purchase Request Module: Prepare and generate purchase request packages on proposals selected for award in the AF Purchase Request Module (PRM)

- Summary Reports Module: Operate and process the AF SBIR Summary Report Submission Module, Success Stories, generate updates as required. This list is not limited to these items

- Topic Submission Module: Monitor assigned topics, assist program manager (PM) with updating topics in the PMs absence.

- Web Database: Investigate database anomalies developing routine queries and reports to assist in corrective action.

- Update SBIR Office work instruction binder as needed to maintain currency.

- Prepare all database entry management in the AF SBIR database to include, but not limited to: new contract data, add funding document data, change of Principal Investigator, add Contracting Buyer information, start/end dates, DTIC Report number/date/Accession Number, TRL Code. Monitor throughout life of contract.

- Obtain OPSEC Public Release Authorization numbers for each submission, for the following items for each project: public objectives, public approaches, topic generation, success stories, and SBIR Summary Report Module submissions.

- Properly label and safeguard SBIR proposal submission documents in accordance with DoD policies and procedures outlined under the safety and security sections.

- Properly secure or destroy solicitation information, including proposals and other proprietary information.

- Create funding documents (Form 36s) in financial systems (i.e., ABSS and CCaR) for PM signature.

- Update and maintain official and working electronic files in SharePoint, Livelink, and shared drive/

- Respond to various SBIR program queries in AF SBIR Program Manager’s absence.

- Closeout contract files in SBIR database.

6.0 Force Development Manager [CLIN 0005]

- Manage the RQ-West Force Development Program for all military and civilians on site. Utilizes all training office resources to assist AFRL/RQ-West supervisors and personnel to understand all current and future training needs and requirements.

- Compile and present a weekly status update to site leadership on all open and ongoing suspenses, tasks, and requests. Report current workload and issues to Personnel Office leads to be included in the Weekly Activity Report. Includes the Personnel and Training Office leads on all email traffic necessary to complete tasks associated with all work.

- Monitor, track, and report educational and training requirements to management and each military and civilian lab employee IAW all relevant training regulations and policies to include but not limited to: AFI 36-2201, AFI 36-2301, DoD 5000.52M, the AF Civilian Career Programs Training and Development Guide, DoD 8570.01-M and all other relevant training and Force Development regulations and policies.

- Create, update, and present a one-time Acquisition Professional Development Program (APDP) walkthrough to all new military and civilian employees in acquisition coded positions.

- Provide information and support to help employees meet position specific certification requirements to include, but not limited to, 8570 and APDP certification.

- Pull weekly reports from the Corporate Human Resources Information System (CHRIS) to determine overdue training requirements in Education and Training Management System (ETMS) or for APDP certification, retrieve relevant information on Individual Development Plan (IDPs), Developmental Education status (Professional Military Education (PME), Civilian Development Education (CDE), etc.) and other relevant data necessary to carry out tasks associated with the training administrator workload.

- Research and schedule training courses with the Host Base, AFRL/RQ Training Office located at Wright Patterson, AFB OH, and outside vendors to identify classes on/off-site required of, or

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requested by, military and civilian lab employees as well as identified on annual Individual Development Plans (IDPs).

- Help contractors navigate the process to receive approval to attend free government training.

- Develop training strategies (incorporate the IDP) with office leads and Directorate focal points for unique training situations. Follow through on training strategies and ensure they are adjusted or completed as required.

- Notify employees and supervisors of all delinquent requirements to include but not limited to: APDP, ETMS, Supervisory Training, et cetera pulled from CHRIS.

- Report status of Continuous Learning Program (CLP) requirements for all APDP Government lab employees on no more than a monthly basis unless otherwise directed by Personnel and Training Office leads. Report unmet CLP requirements weekly for employees 6 weeks out from 24-month deadline.

- Monitor, identify, and notify military and civilian employees of APDP class requirements to ensure they are on track for level certifications. Provide employee and supervisor with dates and locations for upcoming required in-residence classes.

- Pull and review acquisition employee briefs (SURFs) from the ACMS database and other relevant participation reports from Acq Now websites as needed to determine if employees are meeting their APDP requirements and update the Training Dashboard.

- Provide certification information to include website, processes, and expected timeline for APDP certification. Once certification is obtained, works with Host Base to ensure updates are reflected on the employee’s SURF.

- Coordinate with Site Finance Focal Point to determine if class has been paid for and employees have been registered.

- Create, coordinate, and track SF 182 forms in ETMS.

- Research and build training requirements/classes in ETMS.

- Input employee IDPs (also called Training Plans) for all military and civilians into ETMS.

- Collect training statuses from all RQ-West training POCs. Enter training data into the reporting mechanism prescribed by the Personnel and Training Office leads and reports training statuses monthly to the AFRL RQ-West Commander and RQ-West Staff meeting.

- Run special and ad hoc reports on demand and responds to all suspenses and data calls for training specific information from any and all government offices.

- Schedule and facilitate Newcomer’s Orientation. Require attendees to sign in for each portion and provide the Functional POC with a copy of the attendance sheets. File attendance sheets for one (1) year after date of completion.

7.0 Graphics Support [CLIN 0006]

- Provide graphics support services to develop and produce all types of presentation products in supporting the AFRL mission to include but not limited to special events, exhibits, and displays used within and outside the laboratory to illustrate items associated with rocket propulsion or space vehicles technology.

- Conceptualize, design layout, generate, and produce a variety of graphical presentation products for AFRL personnel.

- Assist in the creation of presentations, graphical images, laminates, editing videos, and other media, using a variety of tools, including but not limited to: Microsoft Office and Adobe Photoshop. These products need to be available in electronic and paper format to be provided to the government.

- Use applicable software applications to prepare for briefings and presentations. File and retrieve viewgraphs (and other graphical material) to facilitate research and to expedite creation of briefings and other presentations.

- CD/DVD duplication, CD covers creation and MPEG digitization from various media.

- Print color slide packages, sets of business cards, pamphlets, presentation notebooks, plaques, certificates, and programs for events. (A set of business cards equals 50 cards)

- Print, format, outlay, and bind various reports into a book form, to include, but not limited to:

technical reports and financial reports.

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- Shipping of these materials and reports to various agencies and corporations associated with the laboratory.

- Meet production requirements in support of various AFRL mission classes and meetings.

- Perform digital and photo adjustment to support presentations.

- Incorporate digital camera images into project designs and/or electronic briefings.

- Provide graphics support and promotional writing for approved media releases and marketing publications.

- Maintain a Work Log (contractor format) tracking items to include but not limited to: date received, requestor name, description of work to be performed, quantity, and due date. Tasks will be reviewed and approved by COR.

- Rebind and scan old technical documents to a CD.

- Prepare and document in a monthly Graphics Status Metrics Report to include but is not limited to the following categories: number of black and white pages printed and number of color pages printed.

- Support AFRL Technical Library preservation program by scanning technical reports, .pdf copy on a

CD, and bind (or rebind) reports. Requirements may vary.

8.0 Security Office Support [CLIN 0007]

- Receive, review, validate, and process forms/agreements to include, but not limited to, AF IMT 2586, AFMC Form 496, AF Form 1297, and Acknowledgement of Responsibility Agreement for all site military, civilian, and contractors. Reject all incomplete and/or inaccurate paperwork. Communicate accurate step-by-step process instructions to customer.

- Create site-specific identification cards to include, but not limited to, Green badges and Proxy Cards.

Current equipment utilized (and subject to change): Canon Powershot SX100 digital camera, Hirsch system, and varying multi-functional printers. Communicate accurate procedures on safeguarding, report of loss, use, and how to wear the identification card.

- Input, update, and verify all personnel data entered into fields into the Hirsch system (or equivalent).

Verification includes, but is not limited to, removing names out of the system when they depart.

- Report all unresolved Hirsch system malfunctions in the Security Office to the Chief of Security.

Elevate to AFRL Information Technology (IT) support personnel as directed and follow up until malfunctions are resolved.

- Reverify Proxy Card credentials and permissions in the Hirsch system, reset permissions and/or password, and reprogram existing cards as directed.

- Retrieve, verify, and process returned Proxy Cards from external drop box as follows: Match each card against the checkout log, clear, and make available for next customer.

- File, maintain, and monitor a working file of pending Controlled Area Badge (AF Form 1199) paperwork by name for each military, civilian, and contractor to receive a badge at Host Base.

- Follow up and provides regular status updates on all pending suspenses and projects.

- Collect, review, and process all Visitor’s Pre-Announcement Notifications received. Use established

Access database to generate and prepare a Visitor Entrance Log to be submitted to Chief of Security (or alternate) no later than 11:30 a.m. as required for signature before 12:00 noon deadline to Host Base Security Forces.

- Use established Access database to create and validate an Entry Control Point (ECP) Unescorted Access List every two weeks for Chief of Security signature before final submittal to Host Base Security Forces. Validate data against paperwork received and report feature in Access database.

Significant changes will result from situations including, but not limited to, new contract awards could increase frequency on an as-needed basis.

- Request new security reports be created by IT software database administrator on an as-needed basis.

- Transcribe self-inspection notes into a report using templates for Chief of Security signature.

- Fill out a Random Anti-Terrorism Measures (RAM) worksheet for each Continuous Operations

(CONOP) from a provided listing that is to be executed on a specific date. Consolidates all RAMs and prepares a quarterly report using a provided template for Chief of Security signature.

- Coordinate with contractor Force Development Manager (see Section 4.0 of the PWS) to retrieve assemble, and post metrics for each Quarterly Security Training on Share Point. Coordinate with

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Computer Based Training (CBT) IT administrator on status of quarterly training package, prepare email for site-wide notification, match all incoming successful completions against site names roster, and follow up with individuals who have not taken the training. As directed, provide the Chief of Security with a listing of all names who have not completed the training at various times before the deadline.

- Acts as the Security Office records focal point. File and retrieve official and working documents, both electronic and hardcopy as required in accordance with established Records Management Table & Rules and Security Office procedures.

- Support office activities to include but not limited to: answer inquiries regarding business and staff support functions, take messages from customers (walk-in, call-in, and email) and forward the information to the appropriate office. Schedules Security Conference Room and maintains Daily Visitor’s Log.

9.0 Additional Support Functions

9.1 Military Personnel Support – Unit Training Monitor [CLIN 0008]

- Provides daily personnel customer service for current military personnel.

- In process military personnel; brief military personnel on all new comer requirements and ensure local checklist is completed. Retrieve copy of orders and have member fill out in processing worksheet which is forwarded to Military Personnel Flight (MPF) Customer Service.

- Out process military personnel; notify commander of a member’s new assignment. Relocation Reports on Individual Personnel (RIPs) are time sensitive and must be tracked. Provide member with “out processing” checklist.

- Track and coordinate necessary administrative military actions, leave forms, training forms, Change of Reporting Official (CRO) forms, Hazardous Duty Incentive Pay (HDIP), and personnel files electronic and hard copy.

- Notify military personnel of medical and dental clinic requirements that are due, as well as Physical Health Assessment (PHA), immunizations, lab work, and bio environmental health panels; coordinate and validate with member once appointment has been accomplished.

- Track and report on status of military personnel feedback and completion to the commanders support office and supervisors. Reporting includes preparing and briefing at weekly site staff meeting.

- Notify enlisted personnel when Weighted Airmen Promotion System (WAPS) material is in;

distribute and notify personnel of test dates; reorder WAPS material as needed.

- Monitor Individualized Newcomer Treatment and Orientation (INTRO) program for inbound military personnel. Inform command support office of inbound personnel. Provide inbound personnel all necessary information about their AFRL assignment to include but not limited to sponsor point of contact, housing information, transportation, and in/out processing forms.

- Update and track the On the Job Training (OJT) self-inspection checklist IAW current AFI 36- 2201v3 and validate personnel are in compliance.

- Request duty history updates on military personnel through Base Level Service Delivery Model (BLSDM) and review for accuracy.

- Monitor and track permissive temporary duty (TDYs) and convalescent leave.

- Coordinate RIP for all military personnel.

- Notify enlisted active duty military and their supervisor of their respective status pertaining to career development courses, course exams, upgrades, and the OJT program requirements.

- Prepare and distribute a copy of the Quarterly OJT meeting minutes to prescribed distribution list within 10 duty days following the meeting. Distribution list (subject to change): Det 7/AFRL Commander, Det 7 Executive Officer, COR, support work centers, and Host Base Training Office.

- Conduct interview (and document) of newly assigned personnel within 30 days to determine training status and Career Development course enrollment/progression requirements.

9.2 Quality Assurance Support [CLIN 0009]

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- Digitize hard-copy technical orders and Commercial-Off-The-Shelf (COTS) manuals to electronic format and publish the items to the Technical Distribution System (TDS). Digitize various

- Quality Assurance (QA) documents (assessment forms, Preventive Maintenance Inspections (PMI) adjustment letters, etc.) and publish them to applicable AF database.

- Update, validate, and relay all Accounts related information to Centralized TODO. Databases include, but not limited to: TDS, Web Records Information Management System (WebRIMS), and Enhanced Technical Information Management System (ETIMS).

- Process, update, and validate all Technical Order Accounts information/requests and relay all accounts-related information to Centralized TODO.

- Review, update, and validate Technical Orders and Equipment Operation Manuals to the latest version. Distribute updates.

- Review, update, validate, and identify discrepancies on self-inspection checklists and inform the government when not in compliance.

- Train account users and managers on proper handling, distribution, marking, and ordering of documents, use of the TDS and ETIMS, and the management of their Account.

9.3 Records Management Support [CLIN 0010]

- Accomplish initial records management training upon appointment as Assistant Records Manager to site Functional Area Records Manager (FARM).

- Maintain proficiency by completing annual role-based training in Livelink.

- Point of contact for the records management program for the Site Technical Division (RQR) and serve as liaison with the site FARM.

- Coordinate, review, and disseminate program guidance on maintaining and retiring of R&D Case File records with assigned branch records custodians.

- Provide established guidance on using document imagining systems and electronic storage media for records.

- Follow up with the records custodian and the program manager on noted discrepancies and corrective actions from 50% R&D Case File Staff Assistance Visits (SAV) done by site FARM.

- Track and update 50% SAV findings report with corrective action suspense dates.

- Prepare corrective action status updates monthly until all actions have been completed.

- Review and update data on reports from Clarity. Current reports include, but are not limited to:

Active Work Unit Report, Delinquent Case File Review Report, Delinquent Retirement Report, and Y Phase Work Unit Report.

- Respond to all suspenses.

- Attend on-site, Defense Connect Online (DCO), or VTC trainings. Assist FARM with on-site records management trainings.

- Support overall management of office activities to include, but not limited to: answer inquiries regarding business and staff support functions and take messages and forward the information to the appropriate office.

- File and retrieve official and working documents, both electronic and hardcopy as required in accordance with established Records Management Tables & Rules, Operating Instructions, AFRL, and Site procedures. This will require company-to-company Non-disclosure Agreements (NDAs).

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10.0 SERVICE SUMMARY [CLIN 0001]

SS Item Number

PERFORMANCE

OBJECTIVE

PWS

Paragraph Reference

PERFORMANCE

THRESHOLD

INSPECTION

METHOD

Personnel Performance:

Contractor performance must meet specifications of the contract and Task Order Performance Work Statement (PWS) requirements.

1.2 11.0 14.6

Contractor receives no more than three customer complaints (substantiated by the COR and the CO) per assessment period.

Unsatisfactory performance must be resolved within 5 working days.

Monthly feedback from government task leads.

Management: The contractor must be responsive to Government requirements, ensure PWS compliant performance, provide prompt identification and resolution of problems, effectively communicate concerns, and meet the delivery schedule in Section 2.4

1.2 14.0

Contractor receives no more than three total customer complaints (substantiated by the COR and the CO), to include timely delivery, per assessment period.

Unsatisfactory performance must be resolved to the Government’s satisfaction within 5 working days.

Monthly feedback from government task leads.

Security: Contractor meets all security requirements, to include the DD 254 and all employee training requirements, identified in the contract and PWS.

15.0 Compliance is mandatory;

failures to meet security requirements are unacceptable. Each security violation must be resolved to the government’s satisfaction within 3 working days.

Monthly feedback from AFRL Chief of Security.

Overall Quality of Performance: Contractor must effectively perform all PWS tasks.

No more than three total instances of failure to meet PWS requirements.

Random sampling, Customer feedback, and feedback from government task leads

Non-Disclosure Agreements (NDAs)

14.12 Contractor will solicit NDAs

within 30 days of notification of need.

Monthly feedback by contract site manager and government leads.

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12.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES [CLIN 0001]. When the contract requires the contractor to work in a government facility, the government shall furnish and make available working space, equipment, and network access.

12.1 Government Furnished Resources

a. Facilities: The government shall provide office space, cubicle, or work area (hereinafter referred to as “office”) for each requirement identified in the Position Work Statement.

b. Equipment:

(1) ADPE Equipment and Software: The government will provide a computer for each position identified in the PWS. Each computer will have the basic software (such as Microsoft Office) and any specialized software to accomplish the requirements within this PWS.

(2) Communication Equipment: Each office provided by the government will have a telephone. Each computer that must be linked to local servers and/or to the internet will be so linked.

(3) Furniture: Each office provided by the government will have a desk and chair. Additional furniture (such as bookcases, credenzas, etc.) will be provided upon determination of need by the government. This does not include ergonomic furniture and equipment.

12.2 Government Furnished Services

a. Custodial Service. The government will provide custodial service to the extent provided in the existing custodial contract. At this time, the custodial contract includes: cleaning of the bathrooms, common areas (to include vacuuming and sweeping and wet mopping), and vacuuming of all offices and cubicles. It is the responsibility of the contractor to remove all trash created in offices provided.

b. Telephone/Internet/FAX Services. The government will provide base telephone service for the contractor to include common user instruments. Telephone service provided will include access to local, commercial, and DSN as needed. All services will be provided for ‘official use only’ in performance of the contract. Commercial services as needed by the contractor for company business will not be provided. The contract shall implement internal controls for logging long distance call made. This log shall be made available to the COR.

c. Police and Fire Protection. The government will provide general police and fire protection. The government will provide fire prevention and protection, inspection, and maintenance of government furnished fire extinguishers and systems. Dial 911 for police and fire emergencies. The Security Forces telephone number is 277-3340 for routine calls. The Fire Department telephone numbers are 277-4540 and 277-4541 for routine calls.

d. Emergency Medical Services. In the event of an emergency, contracted ambulance service will respond and provide emergency medical treatment and emergency patient transport services to one of the local hospitals for contractor personnel who are injured or become critically ill during the performance this contract. The contractor shall reimburse the government for the cost of medical treatment and patient transport service.

e. Utilities. The government will furnish electricity, gas, and water for the facilities provided.

f. Postal/Base Information Transfer System (BITS). The government will provide on-base mail distribution, United States Postal Service, United Parcel Service, or Federal Express for, but not limited to, official government mail required to perform this PWS.

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g. Refuse Collection. The government will provide refuse services to the extent provided in the existing refuse contract. All refuse will be placed in bags before disposing in the dumpster. The contractor shall comply with all recycling programs in accordance with AFI 32-7080, Pollution Prevention Program.

h. Real Property Maintenance. The government will provide maintenance and repair of real property facilities.

i. Base Civil Engineering. The government will provide fire prevention, protection, inspection, and maintenance of government-furnished fire extinguishers and systems, pest control, and grounds maintenance through organic and contracted services.

j. Computer Support. The government will provide small computer maintenance and computer network support from 0700 to 1630, Monday through Friday. Computer trouble calls are made through AFRL Site Help Desk, 275-6300.

k. Copier Usage. The government will provide access to multi-function (scanner, fax, copier) units, including copier paper with the exception of the units in the Graphics Department. Contractor shall comply with all current copier usage procedures.

13.0 Property Control Procedures [CLIN 0001]: The contractor will be assigned as an Equipment Control Officer and/or Equipment Custodian for one or more accounts for all government furnished property, facilities, and equipment used under this contract. The contractor shall open an Asset Inventory Management (AIM) account with the site’s ADPE Administrator to track all computers and peripheral equipment. Each AIM item will track: Building and room location, Cage Code, part number and description, Serial #, Model number, and date scanned. Hand receipts will be used to track the assignment of and turn-in of such equipment. The contractor’s signature on a hand receipt shall indicate the contractor’s acceptance of responsibility for the proper use and care of such equipment. This could include financial responsibility for lost or stolen equipment if contractor negligence is established. The government will provide for the maintenance and replacement of the property listed in Appendix A-4 in support of this PWS. Contractor shall comply with all computer system and ADPE accountability in accordance with AFI 33-112. Contractor shall comply with all computer system and network security procedures required by the government in accordance with AFMAN 33-223. The contractor shall manage and coordinate an annual physical inspection and inventory of all managed asset accounts.

14.0 GENERAL INFORMATION [CLIN 0001]:

14.1 Contract Management. The contractor shall designate one employee as the MARS III Contract Manager and one employee as an alternate who shall be responsible for the performance of the contract and have full authority to act for the contractor on all contractual matters relating to the daily operations. Written notification of the name and mobile telephone of the Contract Manager and an alternate shall be provided to the Contracting Office and Program Manager the first day of contract performance and thereafter as any change occurs. The Manager will be the individual that will supervise and manage all MARS III activities as well as coordinate with the Government on matters of contract performance. The Manager will be required to have an on-site office provided by the Government in an AFRL facility. The Contract Manager or their alternate shall be available on-site or by phone within 30 minutes to meet with Government personnel during normal working hours.

The contract manager shall be able to read, write, speak, and understand the English language.

14.2 Contractor Personnel. The contractor shall be responsible for employing qualified personnel to perform all tasks. The contractor shall have the personnel, organization, and administrative controls necessary to ensure that all delivered services and products meet all requirements specified in the PWS. Many of the services

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provided in this effort require close interface with higher-level government personnel. The contractor shall ensure that its employees bring these customer issues or customer problems which they cannot resolve to the government task leader(s) or COR prior to escalating issues. All contractor personnel shall meet the applicable personnel security requirements as stated in this PWS.