21OCT2019_Statement_of_Work_(SOW).pdf

FA8629-20-R-5003

Attachment 1 – Statement of Work

SPECIAL WARFARE

PROCUREMENT MULTIPLE-

AWARD CONTRACT

(SW MAC)

STATEMENT OF WORK (SOW)

TABLE OF CONTENTS

1.0 Program Goals………………………………………………………………………………… 2

2.0 Contract Scope………………………………………………………………………………... 2

3.0 Applicable Documents and Appendices……………………………………………………… 3

4.0 Program Management………………………………………………………………………... 4

5.0 Ordering Procedures…………………………………………………………………………. 5

6.0 RESERVED…………………………………………………………………………………. 9

7.0 Data Management……………………………………………………………………………. 9

8.0 Product Sourcing ……………………………………………………………………………. 9

9.0 Engineering Support…………………………………………………………………………. 9

10.0 Product Support………………………………………………………………………….. 10

11.0 Warranty…………………………………………………………………………………. 12

12.0 Reporting Requirements and Performance Metrics……………………………………… 12

13.0 Packaging, Handling and Transportation………………………………………………… 13

14.0 Training…………………………………………………………………………………… 13

15.0 Security…………………………………………………………………………………… 14

Appendices

Appendix 1 Representative Items and NAICS Listing……………………………………………. 15 Appendix 2 Delivery Locations…………………………………………………………………… 17 Appendix 3 Abbreviations and Acronyms……………………………………………………..…. 18

1.0 PROGRAM GOALS

The purpose of the Special Warfare (SW) Branch’s (AFLCMC/WISN) (henceforth referred to as “Government”) multiple-award Indefinite-Delivery Indefinite-Quantity (IDIQ) contract is to modernize and equip SW dismounted operators. The overall objective of the contract is to quickly procure supplies, as well as related training and product support to field, or integrate into larger systems, in support of SW mission requirements. This contract has relationships with two other significant contracts anticipated for award as shown in this diagram, as well as existing contracts. The proposed future contract relationships are as shown here and described in this SOW.

Prior to award of the SE&I contract, the MAC Primes may be required to provide technical information (from the original equipment manufacturers (OEM)) to the existing prime software and hardware contractors that provide the core of the body-worn kit. (See Sections 4.2 and 9).

2.0 CONTRACT SCOPE

2.1 The requirements defined herein establish the scope of work that may be exercised through specific Delivery Orders (DO) or Task Orders (TO). Requirements for specific supplies and/or services and Contract Data Requirements Lists (CDRLs) will be defined in the requirements documents included in each order. These orders may include all or a portion, of the requirements within this Statement of Work (SOW).

2.2 The SW-MAC will provide equipment, training, and product support as outlined in this SOW and its Appendix 1 to approximately 3,500 United States Air Force (USAF) SW operators assigned to Air Combat Command (ACC) and Air Force Special Operations Command (AFSOC), as well as other authorized users including Foreign Military Sales (FMS). The contract will support warfighters executing the following mission areas:

2.2.1 Assault Zones (AZ): Capabilities supporting tactical zones of action, including drop zones and fixed-and rotary-wing landing zones supporting the forward projection of a force by air. AZ capabilities to be equipped under this contract include survey equipment for data collection and analysis, assessment of runway surface distress, and airfield geometrics to include obstacles and approach paths.

Also required is equipment for airfield control, including airfield markings/lighting, signaling devices, airspace de-confliction tools, and navigational aids.

2.2.2 Fires: Equipping operators for close air support coordination of surface-based and air-to-surface fires, communications architecture, weapons data, digital fire support, and target designation and marking. For the purposes of this contract, this may include support to ACC-assigned Joint Terminal Attack Controller (JTAC)s.

2.2.3 Weather (Formerly Special Operations Weather Team (SOWT), now Special Reconnaissance): Equipping operators to collect, analyze, tailor, and report critical meteorological and oceanographic information. Additional capabilities include environmental analysis and forecasting, vertical atmospheric data collection, processing externally produced weather data, portable environmental observation, and unattended ground-based remote weather collection.

2.2.4 Personnel Recovery (PR): Equipping para-rescue men to prepare, recover and reintegrate isolated personnel. PR capabilities include, but are not limited to: PR information management, locating survivors, rescue and recovery tools, analyzing environmental conditions, mass casualty management, recovery support, and reintegration. For the purposes of this contract, this includes the Guardian Angel Mission.

2.2.5 Enabling Capabilities: Common across all mission sets and career fields; include mission management, friendly force detection, geo-locating and range finding, visual augmentation, communications, unmanned capabilities, infiltration/exfiltration, and enhanced training.

2.3 Requirements will be fulfilled with commercial and Commercial-Off-The-Shelf (COTS) items not otherwise available through Required Sources of Supply, Non-Developmental Items (NDI) and/or modified COTS in accordance with the terms of individual orders.

2.3.1 Unless otherwise required by the individual orders, all items shall conform to the manufacturers’ commercial specifications.

2.3.2 In some instances, minor enhancement and/or integration with larger systems may be required.

2.3.3 Some products may require product support, testing, training, hardware, software or firmware updates, and/or extended warranties from the manufacturer.

3.0 APPLICABLE DOCUMENTS AND APPENDICES

3.1 The following documents, and most recent versions thereof, pertain to the performance of this contract. In the event of conflict between the contents of this SOW and a published standard, the Contractor shall request direction from the Government Contracting Officer (CO) before taking action or adjusting performance.

TABLE 3.1

Document Number Title Reference

Federal Acquisition Regulation (FAR) ALL Defense Federal Acquisition Regulation Supplement (DFARS) ALL Air Force Federal Acquisition Regulation Supplement (AFFARS) ALL 252.245-7004 Reporting, Reutilization, and Disposal ALL DoDI 5200.44 Protection of Mission Critical Functions to Achieve Trusted Systems and Networks (TSN) 9.2.2

DoDI 4140.67 Counterfeit Prevention Policy 9.2.2 NISTIR 7622 National Institute of Standards and Technology (NIST) Notional Supply

Chain Risk Management Practices for Federal Information Systems 9.2.2.1

MIL-STD-129R DoD Standard Practice Military Marking for Shipment and Storage 13.4.5 DoD 4500.9-R Defense Transportation Regulation. 13.4.4 Joint Travel Regulation (JTR), 1 MAR 2018 14.2 DoDM 5400.7-R/Air Force Manual 33-302

DoD Freedom of Information Act (FOIA) Program 15.2

3.2 Appendices

3.2.1 Appendix 1 – Representative Items and North American Industry Classification System (NAICS) Codes. This appendix provides a representative listing of the types and classifications of equipment that may be acquired under this contract.

3.2.2 Appendix 2 – Delivery Locations. This appendix provides a representative listing of the Continental United States (CONUS) and Outside Continental United States (OCONUS) delivery locations to which delivery may be made under this contract.

3.2.3 Appendix 3 – Acronyms.

4.0 PROGRAM MANAGEMENT

4.1 Post-Award Conference (PAC)

4.1.1 The Government will fulfill the minimum order guarantee for each awardee with a PAC as stated in 5.4.2.

4.1.2 Within 30 days of contract award, the Contractor shall and Government representatives will conduct a contract PAC at Wright-Patterson AFB, OH.

4.1.3 The purpose of this meeting is to review the contract terms and conditions, and discuss the actions and activities necessary to successfully complete the program.

4.2 Support to Associated SW Program Office Contracts

4.2.1 The Contractor shall enter into Associate Contractor Agreements (ACA) for any portion of the contract requiring joint participation with the contractors identified in 4.2.6 in the accomplishment of the Government’s requirement. The agreements shall include the basis for sharing information, data, technical knowledge, expertise, and/or resources essential to the performance of the Special Warfare Acquisition Growth and Refresh (SWAGR) program, which shall ensure the greatest degree of cooperation for the program while fulfilling the terms of the contract.

4.2.2 ACAs shall include the following general information:

a. Identify the associate contractors and their relationships

b. Identify the program involved and relevant Government contracts of associate contractors

c. Description of the associate contractor interfaces by general subject matter

d. Categories of information to be exchanged or support to be provided

e. Expiration date (or event) of the ACA

f. Potential conflicts between relevant contracts and the ACA; including agreements on protection of proprietary data and restrictions on employees

4.2.3 A copy of such agreement shall be provided to the Contracting Office for review before execution of the document by the cooperating contractors.

4.2.4 The Contractor is not relieved of any contract requirements or entitled to any adjustments to the contract terms because of a failure to resolve a disagreement with an associate contractor.

4.2.5 Liability for the improper disclosure of any proprietary data contained in or referenced by any agreement shall rest with the parties to the agreement, and not the Government.

4.2.6 The following contractors are associate contractors with whom agreements are required:

M2M PRIME: SRA International, Inc. a CSRA company, 15036 Conference

Center Dr. Chantilly, VA, 20151, FA8629-16-C-2501 OCS PRIME: Black Diamond Advanced Technology, LLC, 2301 E Yeager Dr.

Ste. 8 Chandler, AZ 85286, FA8629-15-D-2469 SYSTEMS ENGINEERING & INTEGRATION (SE&I) PRIME: [Contractor, Address, Contract Number] INVENTORY CONTROL POINT (ICP) PRIME: [Contractor, Address, Contract

Number]

4.3 Support to FMS

4.3.1 The Contractor shall support SW Program Office FMS programs in accordance with (IAW) the terms and conditions of applicable orders. FMS efforts may include, but are not limited to:

4.3.1.1 Delivery of equipment and/or software IAW this SOW and order instructions.

4.3.1.2 Delivery and conduct of training IAW Section 14.0 and order instructions.

4.3.1.3 Product support IAW Section 10.0 and order instructions, to include integration of hardware with Host Nation systems.

4.4 Non-Disclosure Agreements (NDA)

The Contractor shall obtain all NDAs with all applicable corporate, supplier, and sub tier vendors with proprietary, restricted, competition sensitive, or any other restricted (e.g. non-foreign disclosure due to public law) data that will be used or accessed during the execution of this contract.

5.0 ORDERING PROCEDURES

5.1 Request for Quote/Proposal Process

5.1.1 Upon execution of the basic contract, the Government will competitively solicit quotes or proposals from the SW-MAC awardees using FAR 16.505(b)(1) fair opportunity processes in order to execute both task and delivery orders to fulfill individual requirements, unless one of the exceptions at 16.505(b)(2)(i) applies.

5.1.2 Specific instructions will be provided within each Fair Opportunity Request for Quote/Proposal (FORQ/P). SW mission requirements continually evolve;

therefore, rapid acquisition is paramount. The Government’s objective is to award orders within 30 days, excluding items which may need modification, or those for urgent need.

5.1.2.1 In some instances (i.e. for non-complex, sourcing restriction-compliant items under five (5) million dollars) the Government’s objective is to award within seven (7) days; the ordering and submission processes outlined within Sections 5.1.4 and 5.2 may be adjusted to maximize the use of oral solicitations and/or presentations as practicable.

5.1.3 Orders will clearly define the specific work required. Each order will contain project-specific provisions and deliverables outlined in the FORQ/P. The Contract Line Item Number (CLIN) structure on each order will follow the CLIN structure outlined in the basic IDIQ contract.

5.1.4 Fair Opportunity Request for Quote/Proposal (FORQ/P)

a. The CO will initiate the FORQ/P process by sending a FORQ/P letter and attachments (hereafter referred to as the FORQ/P package) to IDIQ contractors, via e-mail, following FAR 16.505.

b. The FORQ/P package will include the following information:

1. Date of package;

2. Quote/Proposal due date and submission method (e.g. oral presentation, hard copy, etc.)

3. Point of Contact (POC) information;

4. Delivery Location/Place of Performance;

5. Project specific SOW and/or list of items and/or services and/or data;

deliverables to be procured;

6. POP / Delivery Schedule;

7. Order template, as applicable;

8. Other pertinent data, such as whether alternative items may be proposed.

9. Evaluation method and criteria to be utilized.

5.2 Quote/Proposal Submission Process

5.2.1 Submission of quotes/proposals is not mandatory, however, Contractors shall submit a confirmation of “no bid” prior to the submission deadline with an explanation as to why the Contractor is unable to provide a quote/proposal.

5.2.2 If no quote/proposal is received, the CO, at his/her discretion, may revalidate the FORQ/P requirement. The validation process may include exchanges of information with some or all the Contractors to determine whether there are concerns with the requirement. Should the requirement be re-validated, the CO may reissue the FORQ/P package.

5.2.3 The Contractor’s quote/proposal shall be submitted to the ordering CO on or before the time and date specified in the FORQ/P letter.

5.2.4 The amount of time for quote/proposal submission will be based on the complexity and urgency of the requirement and will be stated in an individual

FORQ/P.

5.2.5 Any questions pertaining to the FORQ/P package shall be submitted to the CO in writing within three (3) business days of FORQ/P issuance (for non-urgent requirements), unless otherwise specified. In the event issues pertaining to the FORQ/P package cannot be resolved to the satisfaction of the CO, the CO reserves the right to cancel the proposed FORQ/P package. In such event, Contractors will be notified, via email, of the CO’s decision, which shall be final and conclusive and shall not be subject to the Disputes clause of the Contract Disputes Act.

5.3 Quote/Proposal Evaluation Process

5.3.1 The Government will evaluate quotes/proposals in accordance with the criteria outlined in the FORQ/P package, and will award to the Contractor whose quote/proposal is deemed most advantageous to the Government based upon that assessment.

5.3.2 Orders may be awarded on a tradeoff process or a lowest price technically acceptable (LPTA) basis. If the Government decides to issue the FORQ/P as a tradeoff process, award factors will vary depending on the unique requirements of each effort. In addition to price/cost, the criteria that may be evaluated includes, but is not limited to: the Contractor’s technical understanding of the work, suitability of “or equal” alternatives, ability to meet delivery requirements, relevant experience, potential impact on other orders placed with the contractor, design of modified COTS or NDI (See Section 9.0), etc.

5.3.2.1 IAW FAR 15.404, information other than certified cost or pricing data may be required at the TO/DO level to support the CO’s determination of fair and reasonable and/or unbalanced pricing.

5.3.2.2 Options. When an order is projected to include option years, the CO will evaluate IAW 52.217-5, Evaluation of Options. No order will include options that cannot be exercised prior to the end of the basic IDIQ ordering period.

5.3.2.3 Other Relevant Information. The Contractor shall address other relevant information as requested by the FORQ/P. Examples include, but are not limited to: identification of any situation in which the potential for a conflict of interest (COI) exists; notification of situations in which Berry Amendment and Buy American-compliant end products from responsible sources are not available to fill requirements; identification of the terms and conditions of any applicable standard or available extended warranty.

5.3.2.4 The Government will not be obligated to reimburse the Contractor for work performed, items delivered, or any costs incurred, nor shall the Contractor be obligated to perform, deliver, or otherwise incur costs except as authorized by duly executed orders. FORQ/Ps will indicate funds availability. The Government may request quotes/proposals with no assurance of funding and provide no assurance that orders will be issued.

5.4 Order Issuance Process

5.4.1 Decentralized ordering authority may be granted to authorized users.

5.4.2 Initial Orders. Each awardee will receive an initial TO for the contract minimum to cover the expense of attendance at the PAC.

5.4.3 IAW CFR 15§700.13:

5.4.3.1 The Contractor shall not accept a rated order for delivery on a specific date if unable to fill the order by that date. However, the Contractor shall inform the Government of the earliest date on which delivery can be made and offer to accept the order on the basis of that date. Scheduling conflicts with previously accepted lower rated or unrated orders are not sufficient reason for rejection under this section.

5.4.3.2 The Contractor shall not accept a DO rated order for delivery on a date which would interfere with delivery of any previously accepted DO or DX rated orders. However, the Contractor must offer to accept the order based on the earliest delivery date otherwise possible.

5.4.3.3 The Contractor shall not accept a DX rated order for delivery on a date which would interfere with delivery of any previously accepted DX rated orders, but must offer to accept the order based on the earliest delivery date otherwise possible.

5.4.3.4 If the Contractor is unable to fill all the rated orders of equal priority status received on the same day, it must accept, based upon the earliest delivery dates, only those orders which can be filled, and reject the other orders. For example, the Contractor must accept Order A requiring delivery on 15 December before accepting Order B requiring delivery on 31 December. However, the Contractor must offer to accept the rejected orders based on the earliest delivery dates otherwise possible.

5.4.4 The Contractor is not authorized to commence performance prior to the issuance of a signed TO/DO or other written approval from the CO to begin work.

5.4.5 No unfunded TO/DOs are permitted. TO/DOs may be incrementally funded IAW the FAR, DFARS, and other agency funding restrictions.

5.4.6 The Contractor shall work in partnership with the Government to close out orders as soon as possible after they are physically complete by using the “Quick Closeout” procedures described in FAR 42.708 as much as practical.

5.4.7 During performance, the Contractor shall notify the CO when an order cannot be fulfilled in its entirety due to any of the following circumstances: manufacturer backorder or discontinuation, substitute material, alternate delivery schedule, part number change, etc. The Contractor shall not substitute another item, different brand, or generic product, etc. for the specified product without the CO’s written approval and/or order modification.

5.4.7.1 The Contractor shall notify the CO when orders may be impacted by

Diminishing Manufacturing Sources or Material Shortages (DMSMS).

(Also See Section 8.2)

5.4.7.2 If the Government does not approve the change(s), the parties will negotiate a mutual agreement, as applicable. The requirement may then be re-competed as required.

5.5 Request for Information (RFI) Process

5.5.1 The Government may issue RFIs for informational and market research purposes to identify such things as the existence of commercial solutions, alternative items for buy-try-decide determinations, feasibility of minor modifications to existing commercial items, etc. These requests do not constitute a solicitation, and the Government will not reimburse any company or individual for expenses associated with preparing and/or submitting information in response.

5.6 Consolidated Shipments

5.6.1 For specific projects, the Contractor shall, as directed in the order, consolidate shipments and deliver complete “kits” not later than the delivery date specified in Schedule of the order. These projects must be delivered with a 100% line item fill-rate. Failure to deliver a project in its entirety may result in the refusal of the shipment without liability on the part of the Government.

5.6.1.1 Limitations on Pass-through Charges for Consolidated Items. The

Contractor shall exclude excessive pass-through charges in the contract price. Excessive pass-through charges are charges resulting from, or attributable to, the Contractor’s or its subcontractors' effort when that effort did not add substantive value to the work under the contract. In the event that the Government discovers potential excessive pass-through charges, the Government may require the Contractor to submit documentation from all tiers to substantiate the value added at each tier.

The Contractor has the burden of establishing, to the CO's satisfaction, the value it or its subcontractors at any tier added to the work performed under the contract.

6.0 RESERVED

7.0 DATA MANAGEMENT

7.1 The Contractor shall implement existing data management procedures for the preparation, quality control, administration, delivery, and marking of data required by the DD Form 1423- 1 “Contract Data Requirements List (CDRL)” as specified in this SOW and each order.

7.1.1 The Contractor shall provide a central point of contact for Data Management who shall ensure contract data compliance with the contract.

8.0 PRODUCT SOURCING

8.1 Source Restriction Compliance. The Contractor shall ensure all products supplied comply with the Sourcing Restrictions contained in the contract (i.e., Buy American and Balance of Payments Program, Preference for Certain Domestic Commodities, and Restrictions on Certain Foreign Purchases) by establishing procedures that confirm the source of material, assure requirements and clauses are communicated with relevant participants in the supply chain, and provide remedy in the event delivered items are subsequently found to be in violation of the source restriction requirements.

8.1.1 Upon request, the Contractor shall furnish evidence that demonstrates compliance. Violations detected during performance could result in non-acceptance of materials and non-payment to the contractor for the non-conforming items.

8.2 DMSMS. The Contractor shall implement a process for proactively identifying and reporting DMSMS (Also see Section 5.4.7.1).

9.0 ENGINEERING SUPPORT

9.1 Modified COTS. Modifications may be required to make commercial item(s) suitable for military use. The process for modifying and evaluating items is as follows:

9.1.1 The Government will solicit limited quantities of unmodified item(s) of interest, OEM training, and/or test support, in accordance with the ordering procedures outlined in Section 5.0.

9.1.2 The Government will evaluate the item(s) of interest and provide the Contractor with a change request specifying the required modification(s).

9.1.3 Under CLIN 0003, the Contractor shall coordinate with the OEM to implement the change request as well as provide subsequent testing to support a fielding decision and additional training, as required. The Contractor shall provide all OEM part number, product specification, and/or manual revisions as applicable.

9.1.3.1 The Contractor shall deliver a Contractor Qualification Test/Inspection

Report (CDRL A001, DI-NDTI-80809B) when supporting Government production and fielding decisions.

9.2 Integration. When products procured under the SW-MAC require integration with the SW Body-Worn Kit or other system requiring an Authority to Operate (ATO), the Contractor shall, as required by the order:

9.2.1 Provide technical interface information including an Interface Control Document (ICD) (CDRL A002, DI-SESS-81248B/T) and Software Version Description (SVD) (CDRL A003, DI-IPSC-81442A/T) to facilitate successful integration.

9.2.2 Implement Supply Chain Risk Management (SCRM) and Counterfeit Prevention processes IAW the most current version of DoDI 5200.44, Protection of Mission Critical Functions to Achieve Trusted Systems and Networks (TSN) and DoDI 4140.67, Counterfeit Prevention Policy.

9.2.2.1 The processes shall implement applicable Key Practices from NISTIR

7622, Notional Supply Chain Risk Management Practices for Federal Information Systems, to ensure system integrity.

9.2.2.2 The Contractor shall flow down requirements to lower tier suppliers as appropriate.

9.2.2.3 The Contractor shall deliver a SCRM Plan (CDRL A004, DI-MGMT- 82256) and a Counterfeit Protection Plan (CPP) (CDRL A005, DI-

MISC-81832)

9.2.2.3.1 Within the SCRM Plan, the Contractor shall describe its procedures and processes for preventing counterfeit parts and/or malicious logic from entering the entire lifecycle of the SW Family of Systems (FoS) supply chain in alignment with SAE International Standards AS5553, Counterfeit Electronic Parts; Avoidance, Detection Mitigation and Disposition. As part of the CPP, the Contractor shall provide Certificates of Conformance (CoC) as well as traceability for Original Component Manufacturers (OCMs) in the supply chain.

9.2.2.3.2 The Contractor shall notify the CO in writing within seven calendar days when any counterfeit, noncompliant, or unapproved suitable substitute parts are identified.

9.2.2.3.3 Within the CPP, the Contractor shall identify all supply chain risks as well as any cost effective countermeasure solutions.

9.2.2.3.4 The Contractor shall utilize the CPP and/or process in accordance with NISTIR 7622 and CDRL A004, SCRM;

and ensure compliance with DFARS 252.246-7007, Contractor Counterfeit Electronic Part Detection and Avoidance System.

10.0 PRODUCT SUPPORT

10.1 Warranty Repair and Return. The Contractor shall coordinate with the OEM and/or report the status of warranty repair items as illustrated in Figure 10.1: The Contractor shall provide an estimated date of return to service (shipping date) for items under repair.

FIGURE 10.1 SWAGR Repair and return Process and Reporting

10.1.1 The Contractor shall furnish the Repair/Modification/Overhaul Status Report

(CDRL A006, DI-MGMT-80933A/T) to the Government Program Manager and CO until notified by the CO that the ICP contract is awarded and performance has begun, at which time the Contractor shall furnish the information to the ICP Prime.

10.2 For all shipments, regardless of destination, the Contractor shall provide:

10.2.1 An Advanced Ship Notice (ASN) via e-mail within 24 hours of shipment, inclusive of the following information (see Section 10.2.4):

10.2.1.1 An itemized list of the item(s) in the shipment, the origination address(es), destination address(es), the shipment date(s), return address(es), estimated delivery date(s), carrier, carrier tracking number(s), and the number of packages.

10.2.2 Proof of Delivery (i.e. signatures, dates, and times) upon delivery of item(s); the Contractor shall retain a copy of the proof of delivery for inclusion in the WAWF electronic receiving report (see Section 13.3).

10.2.3 Copies of manuals as specified in 10.4.

10.2.4 The Contractor shall furnish the information to the Government Program

Manager and the ICP Prime (when notified by the CO that the ICP contract is awarded and performance has begun).

10.3 Updates. As specified in an order, the Contractor shall deliver a Software and/or Firmware Update Availability Report (CDRL A007, DI-MISC-80508B/T) notifying the SW Program Office that software and/or firmware updates are available.

10.4 Manuals. The Contractor shall deliver commercial Operations, and Maintenance manuals as specified in an order. (CDRL A008, DI-TMSS-81815/T, Commercial Off-the-Shelf (COTS) Manuals)

10.5 Product Recalls. The Contractor shall notify the CO in the event of a product recall until notified by the CO that the ICP contract is awarded and performance has begun, at which time the Contractor shall notify the ICP Prime.

10.6 Order Support. The Contractor shall provide problem resolution (e.g., service and/or quality issues, quantity discrepancies, warranty disputes, etc.). The Contractor shall provide a toll-free phone number and an e-mail address through which customer support representatives may be contacted during normal business hours (i.e., Monday through Friday between the hours of 7:00AM and 5:00PM Eastern time)

11.0 WARRANTY

11.1 In addition to the warranties contained in FAR clause 52.212-4(o), the Contractor shall provide at least the same warranty terms, including offers of extended warranties, offered to the general public in customary commercial practice for the items acquired under the contract

11.2 The Contractor’s material return and replacement policy shall be IAW FAR clause 52.212-4(a).

11.2.1 If the Government returns an item under any of the following conditions, and requires replacement, the Contractor shall furnish replacement items free of charge:

a. Incorrect products were shipped;

b. Products were damaged in shipment;

c. Products are not specification compliant;

d. Products arrived with concealed shipping damages; or

e. Products which are recalled, regardless of level of recall, except when the manufacturer's policy states otherwise, in which case the manufacturer's disposition instructions will be followed. The Contractor shall provide disposition instructions to the customer within 15 days of notification of receipt of discrepant goods. If the Contractor does not provide instructions within 15 days of notification, the Government may return the discrepant material to the Contractor's address at the Contractor's risk and expense.

12.0 REPORTING REQUIREMENTS / PERFORMANCE METRICS

12.1 Monthly Status Report. The Contractor shall provide a monthly status report (CDRL A009, DI-MGMT-80368A/T). A separate DO will not be issued for this CDRL.

12.2 Contractor Performance Assessment. On an annual basis, the Government will capture the following performance metrics in the Contractor Performance Assessment Reporting System (CPARS):

12.2.1 Quantity Fill Rate (quantity delivered divided by quantity ordered), which is calculated as follows: Quantity Delivered / Quantity Ordered. The Contractor shall maintain a minimum of 95% line item fill rate.

12.2.2 Delivery Fill Rate (quantity delivered on-time versus quantity delivered), which is calculated as follows: Quantity Delivered On-Time / Quantity Delivered. The Contractor shall maintain a minimum 90% on-time delivery fill rate. “On-time” is defined as not later than the delivery date specified in the Schedule of the order for the applicable CLIN or subCLIN.

13.0 PACKAGING, HANDLING and TRANSPORTATION

13.1 The Contractor shall ship products using either best commercial practices or military standards, as directed in individual orders. All items shipped either directly by the Contractor or drop-shipped by the OEM shall be marked and shipped appropriately for the content, mode of transport, and destination.

13.2 A packing list/slip shall be enclosed with each shipment to identify: DO/TO order number, delivery location, date of order, itemized list of supplies in the shipment, quantity ordered, quantity shipped, and any special instructions.

13.3 The Contractor shall retain fully traceable proof of delivery documentation for each shipment, and furnish to the Government with the combination receiving report/invoice in WAWF. Package(s) shall not be left unattended or deliveries left unsigned; this is for the protection of both parties.

13.4 Outside Continental United States (OCONUS).

13.4.1 The Contractor may be required to ship equipment OCONUS, and may be expected to export products that require an export license from the U.S.

Department of State, Directorate of Defense Trade Controls (DDTC), in accordance with International Traffic in Arms (ITAR), Title 22, Code of Federal Regulations. Therefore, the Contractor shall have valid DDTC documentation.

13.4.2 The Contractor shall be responsible for customs documentation.

13.4.3 The Contractor may be required to ship equipment to a Continental United States

(CONUS) freight forwarder location at which point the Government will transport the shipment to the final OCONUS destination.

13.4.4 All items shipped by or through the Defense Transportation System are governed by DoD 4500.9-R, Defense Transportation Regulation.

13.4.5 All orders will require MIL-STD-129R, DoD Standard Practice Military Marking for Shipment and Storage, bar coding.

13.5 Hazardous Material.

13.5.1 The Contractor shall maintain all Safety Data Sheet (SDS) and Hazard

Communication Standard (HCS) labels received from suppliers and shall furnish copies to the Government and ICP Prime, once notified the ICP contract is awarded and performance has begun, in accordance with FAR 52.223-03.

13.5.2 The Contractor shall ensure products containing hazardous material are shipped IAW the following regulations:

Defense Transportation Regulation, 49 CFR 170-178 Code of Federal Regulations 29 C.F.R. 1910.1200, current Consumer Product Safety Act (CPSA), or Federal Hazardous Substance Act (FHSA), as applicable.

13.6 Preservation, Packaging, and Marking. Unless otherwise specified, preservation, packaging, and packing shall be to a degree of protection to preclude damage to containers and/or the contents thereof under normal shipping conditions and handling which conform to normal commercial practices and applicable carrier regulations involving shipment from the contractor to the receiving location. Commercial markings that do not interfere with the positioning of required markings on containers do not need to be removed.

13.6.1 Material requiring specialized packaging and marking shall be appropriately packaged and marked IAW industry standards.

14.0 TRAINING

14.1 The Contractor shall provide operations and maintenance training courses and a copy of associated training materials, which includes a Training Conduct Support Document (CDRL

A010, DI-PSSS-81523C/T), IAW the terms of, and at the location(s) identified in, an order.

The courses shall be of sufficient depth to ensure that students are qualified to properly operate and maintain the system.

14.2 Training-related travel shall be IAW the Joint Travel Regulations (JTR).

15.0 SECURITY

15.1 The Contractor will provide adequate security to safeguard covered defense information that resides on or is transiting through a contractor’s internal information system or network.

Report cyber incidents that affect a covered contractor information system or the covered defense information residing therein, or that affect the contractor’s ability to perform requirements designated as operationally critical support. Submit malicious software discovered and isolated in connection with a reported cyber incident to the DoD Cyber Crime Center (DC3) or dibnet.dod.mil IAW DFARS 252.204-7012 . Submit media and information as requested to support damage assessment activities. Flow down the clause in subcontracts for operationally critical support, or for which subcontract performance will involve covered defense information.

15.2 The Contractor shall comply with DoDM 5400.7-R/Air Force Manual 33-302, DoD Freedom of Information Act (FOIA) Program, requirements. Unclassified information not approved for public release on non-DoD Information Systems shall be protected IAW DoDI 8582.01, Security of Unclassified DoD Information on Non-DoD Information Systems, Enclosure 3, and applicable Security Classification Guides.

APPENDIX 1 – Representative Items and NAICS Listing

The following is a list of representative items and respective NAICS that may be acquired under this contract. The list is not all inclusive.

I. INFIL/EXFIL

Ground Mobility Equipment NAICS 441228 – Motorcycle, ATV, and All Other Motor Vehicle Dealers Representative scope: Trailers, vehicular equipment; e.g. ATVs/QUADs, motorcycles, minibikes, and snowmobiles, replacement parts, etc.

Aerial Insertion Equipment NAICS 314999 – All Other Miscellaneous Textile Product Mills, 332510 Hardware Manufacturing Representative scope: Parachuting equipment, pre-fabricated barrels, oxygen bottles, oxygen boosters, etc.

Maritime/Dive Equipment NAICS 339920 – Sporting and Athletic Goods Manufacturing & 336612 – Boats Manufacturing Representative scope: Boats, boat motors, jet skis, rafts, diving equipment, salt water desalinator, etc.

II. INDIVIDUAL EQUIPMENT

General Apparel/ Personnel Protective Equipment (PPE) NAICS 315210 – Cut and Sew Apparel Contractors Representative scope: thermal silk and mid-weight pants and shirts and balaclava, tactical gloves, balaclava, cold weather gear, slings, holsters, straps, fasteners, reflective belts, cooling vests, etc. Excludes ballistic items.

Dive Apparel NAICS 315220 – Men’s and Boy’s Cut and Sew Apparel Manufacturing Representative scope: dry suits, dive gloves, dive hood, dive mitts, etc.

Footwear NAICS 316210 – Footwear Manufacturing

Representative scope: water and mid-approach guide tennie, desert and mountaineering boots, etc.

Medical NAICS 339112 – Surgical and Medical Instrument Manufacturing Representative scope: stethoscopes, etc.

Bags/Packs NAICS 314910 – Textile Bag and Canvas Mills Representative scope: back packs, nautical mesh boat bags, hydromedary bags, etc.

Climbing/Water Rescue NAICS 339920 – Sporting and Athletic Goods Manufacturing Representative scope: climbing equipment, anchors, harnesses, personal rescue flotation device, jungle hammock system, etc.

Survival/Navigation NAICS 334220 – Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing Representative scope: watches, GPS, cook sets, compasses, map cases, etc.

Helmets NAICS 339999 – Other Miscellaneous Manufacturing Representative scope: high cut helmets (non-ballistic), etc.

III. ENABLING EQUIPMENT

Technical Recovery Equipment NAICS 339999 - Other Miscellaneous Manufacturing Representative scope: Personnel recovery equipment, tools (e.g. pumps, saws, drills, etc.), trunk lockers, air purification systems, etc.

Fires Equipment NAICS 339920 – Sporting and Athletic Goods Manufacturing Representative scope: Pocket laser range finder, etc.

Visual Augmentation Equipment NAICS 333314 – Optical Instrument and Lens Manufacturing Representative scope: Night vision binoculars, night vision equipment, etc.

Micro Weather Sensor Equipment NAICS 334519 – Other Measuring and Controlling Device Manufacturing Representative scope: Micro weather sensor, meteorological equipment, etc.

Assault Zones Equipment NAICS 339999 – Other Miscellaneous Manufacturing Representative scope: Penetrometer (soil assessment equipment), light guns, landing zone equipment, etc.

Information Technology Equipment NAICS 334220 – Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing Representative scope: Video Data Link connectors, auxilliary connectors, cables, EUDs

IV. UNMANNED SYSTEMS

NAICS 541370 - Surveying and Mapping Services (or 336411 Aircraft Manufacturing) Representative scope: Unmanned systems sensors, Small Unmanned Aircraft Systems (sUAS), unmanned ground vehicles, maritime and aerial vehicles, etc.

APPENDIX 2 – Delivery Locations

Unit Location

New ICP TBD

Navy Crane Bedford, IN 47421

AFLCMC/WISN Wright-Patterson AFB, OH 45433

17 STS Fort Benning, GA 31905-4218

21 STS Pope Field, NC 28308

22 STS Joint Base Lewis-McChord WA, 98438

23 STS Hurlburt Field, FL 32544

26 STS Cannon AFB, NM 88103

123 STS Louisville, KY 40213

125 STS Portland, OR 97218

320 STS Kadena AB, Okinawa, Japan, APO AP 96368-5248

321 STS RAF Mildenhall, APO AE, 09459-8835

720 OSS/OL-B Nellis AFB, NV 89191

720 OSS Hurlburt Field, FL 32544

STTS Hurlburt Field, FL 32544

31 RQS Kadena AB, Okinawa, Japan, APO AP, 96368-5153

57 RQS Aviano Air Base, Italy, APO AE, 09604-6117

38 RQS Moody AFB, GA 31639

48 RQS Davis Monthan AFB, AZ 85707

58 RQS Nellis AFB, NV 89191

103 RQS Westhampton Beach, NY 11978-1201

131 RQS Moffett Federal Airfield, Mountain View, CA 94035

212 RQS Elmendorf AFB, AK 99506

304 RQS Portland Air National Guard Base, OR 97218-2797

306 RQS Davis-Monthan AFB, AZ 85707-3108

308 RQS Patrick AFB, FL 32925-3431

68 RQS Davis Monthan AFB, AZ 85707

88 TES (CTF) Nellis AFB, NV 89191

24 SOW Hurlburt Field, FL 32544

34 WPS Nellis AFB, NV 89191

336 TRSS Fairchild AFB 99011

350 BATS Lackland AFB, TX 78236

351 BATS Kirtland AFB, NM 87117

414 CTS Nellis AFB, NV 89191

720 STG Hurlburt Field, FL 32544

APPENDIX 3 - Abbreviations and Acronyms

A&A Assessment and Authorization

ACC Air Combat Command

ACA Associate Contractor Agreement

AFFARS Air Force Federal Acquisition Regulation Supplement

AFB Air Force Base

AFSOC Air Force Special Operations Command

AZ Assault Zones

ATO Authority to Operate

CCI Control Correlation Identifiers

CCP Containerization and Consolidation Point

CDRL Contract Data Requirements List

CLIN Contract Line Item Number

CM Configuration Management

CO Contracting Officer

COI Conflict of Interest

COC Certificates of Conformance

CONUS Continental United States

COTS Commercial Off-the-Shelf

CPP Counterfeit Protection Plan

CPI Critical Program Information

CPARS Contractor Performance Assessment Reporting System

CPSA Consumer Product Safety Act

DC3 DoD Cyber Crime Center

DFARS Defense Federal Acquisition Regulation Supplement

DISA Defense Information Systems Agency

DMSMS Diminishing Manufacturing Sources and Material Shortages

DTR Defense Transportation Regulation

DO Delivery Order

DO (Rating) Normal Action

DoD Department of Defense

DoDI DoD Instruction

DoDM DoD Manual

DOT Department of Transportation

DX (Rating) Urgent Action

EEE Counterfeit Electrical, Electronic and Electromechanical

ESOH Environmental Safety and Occupational Health

FAR Federal Acquisition Regulation

FHSA Federal Hazardous Substance Act

FIPS Federal Information Processing Standards

FOIA Freedom of Information Act

FORQ/P Fair Opportunity Request for Quote/Proposal

FoS Family of Systems

FMS Foreign Military Sales

HCS Hazard Communication Standard

IA Information Assurance

IAW In Accordance With

ICP Inventory Control Point

IDIQ Indefinite-Delivery/Indefinite-Quantity

ITAR International Traffic in Arms Regulation

IUID Item Unique Identification

JTR Joint Travel Regulation

JTACS Joint Terminal Attack Controllers

MAC Multiple-Award Contract

MSDS Material Safety Data Sheets

NDA Non-Disclosure Agreement

NDI Non-Developmental Item

NIAP National Information Assurance Partnership

NSA National Security Agency

NISPOM National Industrial Security Program Operating Manual

NIST National Institute of Standards and Technology

OCM Original Component Manufacturer

OCONUS Outside the Continental United States

OEM Original Equipment Manufacturer

OSHA Occupational Safety and Health Administration

PAC Post Award Conference

POC Point of Contact

PR Personnel Recovery

RFI Request for Information

RFQ Requests for Quote

RMF Risk Management Framework

SCI Sensitive Compartmented Information

SCRM Supply Chain Risk Management

SDS Safety Data Sheet

SOW Statement of Work

SOWT Special Operations Weather Team

SRG Security Requirements Guides

STIG Security Technical Implementation Guides

SW Special Warfare

SWAGR Special Warfare Acquisition Growth and Refresh

TBD To Be Determined

TO Task Order

TSN Trusted Systems and Networks

WAWF Wide Area Work Flow

USAF United States Air Force

USSOCOM United States Special Operations Command