Att 18C - Past Performance Questionnaire.pdf

FA8621-12-R-6259

Attachment 18C

17 February 2012

ATTACHMENT 18C

PAST PERFORMANCE QUESTIONNAIRE

When filled in this document is source selection sensitive information IAW FAR 3.104

Please complete this questionnaire based on the following guidance:

1. You are urged to supplement your own knowledge of the offeror's performance with the judgment of others in your organization. In addition to completing the attached questionnaire for the identified program, we solicit your comments on other similar programs for which your organization has or had contracts with this offeror. If you need more space than the comment sections provided, please attach a separate sheet to the end of this questionnaire.

2. Some of the terms used in this questionnaire are related to government contracting.

Commercial firms are requested to answer to the best of your understanding of these terms.

3. Offeror completes Sections 1-3 of questionnaire.

4. Reference Point of Contact (a.k.a. “Respondent”) verifies accuracy of Sections 1-3 and completes Sections 4-5 of questionnaire.

SECTION 1 – CONTRACT IDENTIFICATION / BACKGROUND

(TO BE FILLED OUT BY OFFEROR)

1. Contractor:_________________________________________________________________

2. Cage Code of contractor contract was awarded to: _________________________________

3. Contract Number: ___________________________________________________________

4. Contract type: ______________________________________________________________

5. Was this a competitive contract? ( ) Yes ( ) No

6. Did the contractor transition the program from another contractor? ( ) Yes ( ) No

If yes, how long was the transition period? ________________________________

7. Period of Performance: _______________________________________________________

What is the current status? ( ) Active ( ) Complete

8. Was the contract terminated prior to the agreed upon Period of Performance? ( ) Yes ( ) No

If yes, explain:

9. Initial contract cost: $________________________________________________________

10. Current/final contract cost:$_______________________________________________

11. What was the current/final annual dollar amount of the contract (Base Period and all

Options)?

Base Period: $_________________________________________________________

Option I: $____________________________________________________________

Option II: $___________________________________________________________

Option III: $__________________________________________________________

Option IV: $__________________________________________________________

Include Additional options if applicable

12. Reasons for differences between initial contract cost and final contract costs:

13. What was the contract type? (T&M, FFP, IDIQ, Cost Reimbursement, e.g.)

14. If applicable:

Number of Task Orders_________________________________________________

Total Dollar Amount ___________________________________________________

15. Did the company employ any subcontractor(s) to accomplish the required work?

( ) Yes ( ) No

16. Was the work performed simulator related? ( ) Yes ( ) No

17. Description of work provided:

18. Which of the following areas did the contractor perform?

Provided On-Site Contractor Logistics Support ( ) Yes ( ) No

If yes, what was the percentage of work on contract? _______%

Provided On-Call Contractor Logistics Support ( ) Yes ( ) No

If yes, what was the required response time? _______%

If yes, what was the percentage of work on contract? _______%

Required to meet an Availability Rate Requirement? ( ) Yes ( ) No

If yes, what was the Availability Rate Percentage? _______%

Managed Training System Support Center (TSSC) Operations ( ) Yes ( ) No

Design, Validate, and Deliver the software releases to keep the devices concurrent with the platform ( ) Yes ( ) No

Managed hardware/software baselines ( ) Yes ( ) No

Developed and modified simulation databases and models ( ) Yes ( ) No

Built additional devices using build to print drawings ( ) Yes ( ) No

Managed a System Security Plan ( ) Yes ( ) No

19. Geographic locations of services under the contract.

Number of locations local_______

Number of locations nationwide_______

Number of locations worldwide_______

20. Did the company employ any subcontractor(s) to accomplish the required work?

If yes, approximate percentage of the work subcontractor(s) performed? ________%

21. Did the company have a small business subcontracting goal or requirement?

( ) Yes ( ) No

If yes, what was the percentage? ________%

22. Have any major contract requirements been terminated or rescheduled as a result of the contractor’s inability to perform? ( ) Yes ( ) No

If yes, explain:

23. Have any cure or show cause notices ever been issued? ( ) Yes ( ) No

If yes, explain why and describe any corrective actions taken by the contractor to remedy the situation:

24. Were there any claims or litigation?

If yes, explain:

25. Government Contracts Only: Was this contract partially or completely terminated for default or convenience or are there any pending terminations?

( ) Yes ( ) No

If yes, is it for Default, Convenience, or Pending Terminations? _________________

If yes, explain (e.g., inability to meet cost, performance, or delivery schedules, etc.):

SECTION 2 - CUSTOMER OR AGENCY IDENTIFICATION

1. Customer or agency name:__________________________________________________

2. Customer or agency description (If applicable):

3. Government or Corporate Contracting Officer’s Name:___________________________

a. Telephone Number:_________________________________________________

b. Email:____________________________________________________________

SECTION 3 – RESPONDENT IDENTIFICATION

Respondent’s Name:_____________________________________________________________

Respondent’s Title:______________________________________________________________

Respondent’s Phone/Fax number: __________________________________________________

Respondent’s Email address: ______________________________________________________

Length of time (number of years/months) evaluator worked on subject contract: _____________

SECTION 4 – EVALUATION

(TO BE FILLED OUT BY RESPONDENT)

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. Provide comments in the space below each item if rated SATISFACTORY or below. This scale is defined as follows:

CODE PERFORMANCE

LEVEL

E EXCEPTIONAL Performance meets contractual requirements with many exceeded to the respondent’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective.

VG VERY GOOD Performance meets contractual requirements with some exceeded to the respondent’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor were effective.

S SATISFACTORY Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor were satisfactory.

M MARGINAL Performance does not meet some contractual requirements.

The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

U UNSATISFACTORY Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

N NEUTRAL Performance was not observed or not applicable to the current effort being reported against.

Systems Engineering / Program Management E VG S M U N

SE/PM1. How effective was overall contract management to include ability to effectively lead, manage, mitigate risks, control, and deliver on-time?

SE/PM2. How timely and effectively did the contractor resolve contract problems without extensive guidance?

SE/PM4. How was the contractor’s ability to execute the program with a clear and complete allocation of events, defined event entrance and exit criteria, and a sound integration process?

SE/PM5. How effective was the contractor in execution of the program with durations and timing consistent with their schedule?

SE/PM4. How effective was the contractor to allocate sufficient resources to successfully execute the program?

SE/PM5. How successful was the contractor to ensure facilities and personnel met security requirements?

SE/PM6. How did the contractor manage quality/effectiveness of sub-contracted efforts?

1. Include comments if rated Satisfactory or below:

Transition at Start of Contract E VG S M U N

TR1. How smoothly did the contractor transition resources and personnel?

TR2. How effective was the contractor in maintaining continuity of

Contractor Logistics Support while transitioning/phasing in resources and personnel to support other efforts?

1. Explain any issues that you had during contract transition:

2. Include comments if rated Satisfactory or below:

Small and Small Disadvantaged Business Participation E VG S M U N

S1. To what degree was the contractor able to meet or exceed small business and small disadvantaged business goals set forth in the approved subcontracting plan?

S2. How effectively did the contractor manage small business participation to meet technical performance?

Change Management E VG S M U N

CM1. How adequate/effective was the contractor in providing Training

System Center (TSSC) capabilities?

CM2. How adequate/effective was the Systems Engineering Process?

CM3. How well did the contractor identify and document potential obsolescence, technology refresh changes, and process improvements?

CM4. How successful was the contractor to produce hardware and software modifications on time and on costs per the Engineering Change

Proposals?

CM5. How effective was the contractor to produce hardware and software modifications to maintain concurrency with the platform?

CM6. How effective was the contractor in managing hardware and software baselines through an effective configuration management process?

CM7. How effectively and efficiently did the contractor incorporate updates into the visual and sensor simulation databases?

CM8. How effectively did the contractor modifying the training device configuration?

CM9. How effectively did the contractor produce devices in low

Change Management E VG S M U N quantity when the prints/drawings are provided?

CM10. How effectively did the contractor perform software development and/or upgrades?

1. Provide examples of the software development or upgrades (e.g. converting Ada to C+++, major/minor modifications, lesson plans, and platform concurrency). Please provide any additional information concerning this contractor’s technical ability to provide software development or upgrades:

2. Include comments if rated Satisfactory or below:

Contractor Logistics Support (CLS) E VG S M U N

CLS1. How adequate/effective was the contractor in providing CLS?

CLS2. How adequate/effective was the contractor in maintaining an availability rate requirement?

CLS2. How adequate/effective was the contractor in meeting on-call maintenance actions?

SECTION 5 – NARRATIVE SUMMARY

(TO BE FILLED OUT BY RESPONDENT)

1. What were the contractor’s most positive aspects in the performance of the contract?

2. What were the contractor’s most negative aspect in the performance of the contract?

3. Has your organization ever elected to not exercise an option for this contractor?

If yes, explain:

4. Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

5. Overall, how well did the contractor perform on the contract?

6. Please provide any additional comments concerning this contractor’s performance, as desired.

Respondent’s Signature: Date:

Thank you for your prompt response and assistance!

Please complete this questionnaire and email by 26 Mar 12 to:

Attn: Mr. John Huber (John.Huber@wpafb.af.mil)

Phone: 937-255-3801

Subject: Past Performance Questionnaire

Acquisition Center of Excellence (ASC/AQH)

Area B, Bldg 570, 1755 Eleventh Street

Wright-Patterson AFB OH 45433-7404

FAX: Available Upon Request mailto:John.Huber@wpafb.af.mil