ECLS_PWS_Draft.pdf

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Performance-Based Work Statement for

Command, Control, Intelligence, Surveillance and Reconnaissance Enterprise Contracted Logistics Support

PR Number

Date QAPC signs QASP

AFLCMC/HBG

750 Third Street (Building 350)

Robins Air Force Base, Georgia 31098

DISTRIBUTION STATEMENT A. Approved for public release; distribution is unlimited.

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Table of Contents

1.0 Description of Services

2.0 Services Summary:

3.0 Government Property and Services

4.0 Technical Requirements:

4.1 Period and Place of Performance:

4.2 Product Support Management. (PSE 1)

4.3 Supply Support (PSE 2)

4.4 Packing, Handling, Storage and Transportation (PHS&T). (PSE 3)

4.5 Maintenance Planning and Management. (PSE 4)

4.6 Sustaining Engineering. (PSE 6)

4.7 Facilities and Infrastructure (PSE 9)

4.8 Support Equipment. (PSE 11)

4.9 Government‐Industry Data Exchange Program (GIDEP):

4.10 Commercial Asset Visibility‐Air Force (CAV‐AF):

4.11 Travel:

4.12 Holidays and facility closings:

4.13 Work Hours

5.0 General Information

5.1 Continuation of Mission‐Essential Services During a Crisis:

5.2 Security Requirements

5.3 Environmental Management System (EMS):

5.4 Green Procurement Program (GPP):

5.5 Safety Requirements:

5.6 Safety and Health

5.7 Inspection of Services:

5.8 Trafficking in Persons:

5.9 Contractor Manpower Reporting

5.10 Invoicing/Payment and Receipt/Acceptance:

5.11 Transition Plan:

6.0 Appendices

Appendix A: References

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APPENDIX B: CDRL Listing

APPENDIX C: Industrial Safety Requirements

APPENDIX D: Personnel Qualifications

APPENDIX E: Anticipated Labor Skill/Category Mix History

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1.0 Description of Services. This PWS provides the requirements for task-oriented ECLS necessary for the weapon systems sustained by the Air Force Life Cycle Management Center (AFLCMC), C2ISR Division (HBG), Logistics Branch (HBGL) at Robins Air Force Base, (RAFB) Georgia. These weapon systems include the U-2 aircraft, the Distributed Common Ground System (DCGS), Special Projects, MQ-1/9, and associated support systems. Further, because of these systems and their associated Weapon System Infrastructure technologies, the C2ISR Division is now progressing to an enterprise approach of accomplishing effective Supply Chain Management (SCM) to provide global logistics support to the war fighter. The ECLS performance tasks also include functioning as the Service Provider (SP) at the enterprise level for Materiel Management and Warehousing and other SCM activities as required by the C2ISR weapon systems. This requirement was levied to the ECLS effort because of the complete elimination of the Government civilian service supply positions from the C2ISR Division. A key component of the ECLS requirement is to use the web-based Automatic Logistics Management Support System (ALMSS) and/or other DoD approved supply support systems (e.g., D200 [Requirements Management System], D035 [Stock Control and Distribution System], D043 [Master Item Identification Control System]). These logistics support systems, as directed by the C2ISR Division (Logistics Branch), will be used to track material usage, provide historical data, determine stocking levels, and provide stock control and distribution functionality for both national stock number and part number peculiar items for wholesale and retail distribution.

Furthermore, this PWS identifies all CLS performance tasks required to accomplish the Enterprise-level Materiel Management, Warehousing, and other SCM activities crucial to the C2ISR Division sustainment mission. Identification of these CLS tasks include all direct and indirect required resources not specified as Government-Furnished Property (GFP) and services in Section 3.0 below. Moreover, the ECLS Contractor shall maintain the same level of sustainment support to the C2ISR operational units as validated through the Government’s surveillance and assessment of the ECLS contractor’s performance, to include using contractor-reported metrics to measure critical performance results. No trainee (apprentice) level personnel will be accepted. All positions require a minimum of a Secret clearance, while some positions in a particular program may require access at the Top Secret clearance level. Foreign companies, as a prime, partner or subcontractor, are not allowed to participate in this ECLS requirement.

1.1 Objective(s): Mission requirements include, but are not limited to, providing world-class sustainment, integrated logistics, and the coordination of weapon system acquisition, operational and sustainment support for the aforementioned C2ISR weapon systems.

1.2 Benefit to United States Air Force (USAF): The C2ISR ECLS contract acquisition benefits the USAF by providing sustainment support at an enterprise level. Hence, one CLS contractor will be responsible for the materiel management, warehouse support and other SCM functions crucial to all the C2ISR weapon systems. Further, this CLS contractor will support the rapid flow of cross-functional information and use of parts and materials between the different C2ISR weapon systems.

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2.0 Services Summary:

Performance Objective PWS Reference

Performance Threshold

Receipt of data/document

4.2.2, 4.2.2.3, 4.2.2.4, 4.2.5, 4.2.6, 4.3.1, 4.3.13, 4.3.22, 4.5.5, 4.5.7, 4.6.6, 4.6.7.1, 4.8.1, 4.11.2, 4.11.5, 5.1.3.1, 5.5.3.1, 5.5.4, 5.6.1, 5.11, 5.11.3

There shall be no more than 1 late submission(s) of data/document(s) per quarter. The Contractor shall notify the Government if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by a revised delivery date acceptable to the Government.

Request(s) for assistance

3.3, 4.2.2.1, 4.2.2.2, 4.3.8, 4.3.19, 4.3.22, 4.4.3, 4.4.4

The Contractor shall initially respond to a Government request for assistance within 24 business hours. Follow-up assistance, if required, shall be provided by a suspense date acceptable to the Government.

Provide PHS&T services consistent with environmental considerations and best commercial practices for both CLS and Air Force managed items.

4.4 and associated subparagraphs

Actions completed within 2 business days 95% of the time per quarter with no more than 2 errors per quarter.

Provide a tailored QA program in compliance with best commercial practices.

4.2.5 98% of the time the contractor shall provide Technical, and Logistics solutions to support operational requirements on time with no more than 2 errors per document.

Ensure a smooth transition prior to full-scale performance by accomplishing the tasking identified in the contractor provided Transition Plan.

5.11 and associated subparagraphs

95% of transition plan objectives and staffing requirements are met within 30 days of contract award.

Mishap Reporting 5.5.3, 5.6 No more than two Class C mishaps per contract year ($50K - $500K). No Class A ($2M+) or Class B ($500K - $2M) mishaps.

No more than once incident of late mishap notification per calendar year

Inventory Accuracy Rate (IAR)

4.3.5, 4.3.21

The Contract shall achieve and sustain an inventory accuracy rate of not less than

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98% as measured by the mean absolute error (MAE) with MAE = | Qe - Qr | where Qe is the electronic record and Qr the real quantity. The contractor shall strive for an inventory accuracy of 99.5%.

Average Customer Wait Time (ACWT) - Monthly

4.4.2, 4.4.3 The Contractor shall maintain a ACWT of 120 hours measured monthly. To calculate the ACWT, total the CWTs for all stocked item receipts according to Department of Defense Activity Address Code (DODAAC) and divide by the total number of stocked item requisitions for the measured period. The same process is used for nonstocked items. The contractor shall strive to achieve an ACWT of 96 hours.

Material Availability (Backorder)

4.3.13 The Contractor shall not exceed backorders

totaling 15% of total daily requisitions. The Contractor shall strive to minimize backorders below 10% of total daily requisitions.

3.0 Government Property and Services

3.1 Government Property: The Contractor shall be responsible for Government property in their possession in accordance with the Federal Acquisition Regulation (FAR) and applicable supplements including, but not limited to, FAR Part 45, Government Property; FAR 52.245-1, Government Property; and Defense Federal Acquisition Regulation Supplement (DFARS) Part 245, Government Property. The FAR and applicable supplements can be accessed at this web site: http://farsite.hill.af.mil.

3.2 Government Property to be Provided:

3.2.1 Vehicle and Material Handling Equipment (MHE). The Government will provide Mini- Van, Stake Truck-one ton, forklifts, stock pickers, people movers and Zamboni floor cleaner according to FAR 45, Government Property (clause 52.245-1, Government Property). The Government will provide petroleum, oil and lubricants (POL) for all Government owned vehicles and equipment.

3.2.2 Facilities, Office/Workstation Furniture, and Administrative and Communications Equipment. In order to facilitate fast and effective completion of identified tasks, contractor personnel shall perform their work in the Government furnished facilities and office space in Building 350. However, other ECLS functions are periodically performed in Building 255 for wheeled assets and in Building 356 where hazardous material is stored; both buildings are on

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RAFB, GA. In addition to providing warehouse, office and maintenance space, including tools and maintenance equipment, GFP includes desks, chairs, workstations, telephones, desktop computers and monitor(s), network and physical access to printers, storage cabinets and drawers, and safes or appropriate secure containers for storage of classified material or information. The Contractor shall return to the Government the facilities and equipment in the same condition as received; fair wear and tear is expected.

3.2.3 Telephone Connectivity and Network Access. The Government will furnish telephone commercial and Defense Switching Network (DSN) access, Local Area Network (LAN) access and maintenance support for both. The Contractor shall comply with all security requirements pertaining to telephone and LAN usage and ensure that these services are utilized only for official matters pertaining to the ECLS PWS and associated tasks. Telephone and computer networks are subject to monitoring at any time. Further, ECLS Contractor employees leaving employment at the C2ISR Division shall terminate network access as part of processing out of the Division. The Contractor’s on-site management shall ensure the termination procedures are properly accomplished. The Contractor shall ensure Contractor personnel who require access to an unclassified or classified Government Automated Information System (AIS) have the appropriate background check or security investigation. The Government will provide system access subject to approval of the DD Form 2875, System Authorization Access Request (SAAR).

Upon completion or termination of the contract/order or transfer/termination of Contractor personnel, the system account will be closed.

3.2.4 Uses and Safeguarding of Personal Information. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will Personally Identifiable Information data be released to the public with the contractor name and contract number associated with the data.

3.3 Reporting of Government Property: An annual inventory of all government furnished equipment /property shall be conducted and a record copy of this inventory shall be available for inspection by the government contracting officer or contracting officer’s representative upon request.

3.4 Loss of Government Property:

3.4.1 Definition of Loss of Government Property. In accordance with DFARS 252.245-7002, Reporting Loss of Government Property, “loss of Government property” means unintended loss of or damage to Government property including property that cannot be found after a reasonable search, loss due to inadequate storage, theft, loss due to lack of security, damage requiring repair to restore the item to usable condition, or damage that renders the property useless for its intended purpose or Beyond Economical Repair. Loss of Government property does not include manufacturing defects, obsolescence, normal wear and tear, or purposeful destructive testing.

Unless otherwise stated in the contract/order, loss of Government property does not include normal and reasonable inventory adjustments, i.e., losses of low priority consumable material, such as common hardware, as agreed to by the Contractor and the Government Property Administrator.

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3.4.2 Reporting Loss of Government Property. The Contractor shall use the Defense Contract Management Agency (DCMA) eTools software application to report loss of Government property at this site: (http://www.dcma.mil/aboutetools.cfm). The reporting requirement does not change any liability provisions or other reporting requirements that may exist under the contract/order.

3.5 Return/Retention of Government Property: All property provided by the Government remains the property of the Government and shall be returned to the Government upon completion of the contract/order. All Government property shall be returned to the Government in the condition provided unless approved in advance by the Procuring Contracting Officer (PCO). All material generated under the contract/order becomes the property of the Government and shall be returned to the Government upon completion of the contract/order. All Department of Defense (DD) Form 1423, Contract Data Requirements List (CDRL), deliverables become the property of the Government upon receipt.

3.6 Base Support:

3.6.1 Janitorial Support. The Government will provide housekeeping and janitorial services at Government furnished facilities limited to contractor office, administrative areas, and restrooms.

This support includes providing supplies for restroom areas. The contractor shall provide routine housekeeping services within Government furnished facility in the Contractor working areas such as warehouses, maintenance shops and contractor owned or leased facilities. All Government and Contractor personnel are required to clean the spills and clutter resulting from their use of the refrigerators, microwaves, coffee pots, etc., in the breakroom and snackbar areas.

Further, the Contractor shall cleanup work areas when tasks are completed to restore the work area to a clean and useable condition.

3.6.2 Building and Grounds Maintenance. The Government will maintain Government owned buildings and adjacent grounds, parking lots, and roads used in the performance of this contract.

The contractor shall notify the Government COR and/or Facility Manager of building or grounds discrepancies (within 1 hour of findings).

3.6.3 Refuse Collection and Disposal. The Government will provide bulk trash containers (dumpster type) in the immediate outside vicinity of each building (255, 350 and 356) and will ensure the containers are emptied on a regular basis. Contractor personnel shall empty their work area trash each week in the outside dumpster. The Government dumpsters shall not be used to dispose of construction debris or hazardous material.

3.6.4 Emergency Medical Treatment. The Government will provide only emergency first aid and ambulance services on a reimbursable basis. The Government will not be responsible for Hospitalization or other medical services for Contractor personnel. The telephone number is 911 for emergencies. Calling 911 from a cell phone is received by the off-base emergency 911 systems, causing a delay in the response time by emergency personnel. Therefore the caller should request RAFB 911. When possible use a base telephone to receive on-base help.

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3.6.5 Security. The Government will provide normal physical security services covering entry and exit control, all government facilities and equipment located on RAFB.

3.6.6 Fire Protection. The Government will inform the contractor of the policies and procedures necessary for fire protection consistent with the Government fire protection programs; provide firefighting equipment; provide fire rescue services; conduct facility fire safety inspections; inspect and maintain portable fire extinguishers and fire protection systems and equipment in the contractor-occupied facilities; and provide fire-fighting services for contractor facilities on Government installations. The Contractor shall comply with the fire prevention rules and regulations enforced by RAFB Fire Prevention Branch. Call 911 for emergencies from government phone or if using cell phone ask off-base emergency 911 to connect to RAFB 911.

3.7 Government System(s): The Government will provide programs-specific software and user training to Contractor personnel to perform tasks under the ECLS contract. The computer interfaces, as required and as available, will consist of the systems listed below and/or any other DoD approved supply support system directed by C2ISR access where necessary.

• Message Storage Server (MSS)

• Air Force Equipment Management System (AFEMS)

• Standard Base Supply System (SBSS)

• Automated Logistic Management Support System (ALMSS)

• Other Information Technology (IT) and Automated Information Systems (AIS)

Upon completion of the ECLS contract/task order or transfer/termination of Contractor personnel, the system account(s) shall be closed.

4.0 Technical Requirements: This section addresses specific technical performance requirements for the ECLS contractor to accomplish for the C2ISR weapon systems. Where possible, the requirement is further defined and grouped into its associated integrated product support element (PSE) to better delineate task-oriented performance requirements and associated measures where applicable.

4.1 Period and Place of Performance:

4.1.1 Contract Ordering Period: This Indefinite Delivery/Indefinite Quantity (ID/IQ) contract will consist of five 12 month ordering periods.

4.1.2 Place of Performance: These services will be performed at Building 350 located on RAFB, GA; however, some periodic work on base is performed in buildings 255 and 356. There may also be occasions when some contractor personnel are required to travel on Government-authorized business within the CONUS and/or OCONUS as required.

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4.2 Product Support Management. (PSE 1)

4.2.1 Contractor Responsibilities: The contractor shall perform Supply Chain Management functions that ensure optimum success of the processes. Task includes performing work involved in the identification, examination, classification, acceptance, and disposition of various categories of materials and equipment. In conjunction with the primary purpose, the contractor shall perform material handling activities involving receiving, storing, selecting, and shipping materials and equipment. The contractor shall meet the following standards/objectives:

- Perform all work associated with management of items and prepare recommendations and directives for procurement of material.

- Analyze and resolve difficult issues and problems involving processes, work methods, data management, and operational procedures/problems.

- Maximize the use of competitive procurement and maintain surveillance to ensure fair and reasonable pricing and application of reliability and maintainability considerations.

- Determine current and future supply requirements including material support.

- Analyze and monitor planned or scheduled material requirements and forecasts and ensures funds availability.

- Provide material support for repair, overhaul, modification or other industrial operations.

Analyze and use various on-line computer systems output products to compute estimates of quantitative material or monetary requirements for annual budget estimates, financial plans or buying programs, and for expenditure of funds appropriated for follow-on support.

- Take appropriate termination or disposal actions based on sound economic factors; or determine retention of long supply assets and coordinates with other activities throughout DoD, as required.

- Prepare budget estimates to fully support established requirements for assigned major system.

- Perform all work in support of assigned weapon systems undergoing repair, overhaul, and/or modification to ensure availability of materials within time frames required to meet work schedules.

- Review/analyze requirements computations, item details and summaries to determine/ensure accuracy of methodology validity, utilization of proper factors and soundness of judgment used by item managers in the development of buy and repair requirements or termination, retention and disposal actions.

- Recommend appropriate corrective measures to eliminate identified deficiencies or erroneous data from requirement.

- Participate in meetings and conferences.

- Provide material support for projects, work operations, and/or programs.

- Receive, examine, verify, and identify complex categories of materials and equipment, such as those which are classified, high-valued equipment, precious/strategic metals, and complex electronic or mechanical equipment, assemblies, and components.

- Maintain surveillance/inspection on stored/on-hand items.

- Verify items/equipment are properly identified and marked/tagged.

- Ensures proper storage methods are being followed, such as stacking and binning, rotation of stock, temperature control, special storage requirements, and material handling practices, to maintain the integrity of the condition of items/equipment.

- Use and maintain tools and precision measuring tools

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- Identify and inspect shelf-life items to ensure current and correctly marked, determines and extends shelf life, and disposes of those exceeding shelf-life criteria after notifying appropriate Inventory Management Specialist (IMS).

- Ensure computer listing identifying shelf-life and functional check item is processed quarterly and annotated to reflect inspection of items and proper action taken.

- Receive, examine, and determine condition of a wide variety of complex items and materials to be turned in/removed.

- Perform most disposal tasks, such as those required in dealing with reuse, salvage, and sales preparation of a wide variety of complex items and materials. Inspect all categories of turn-ins to include Due-In-From-Maintenance (DIFM), non-DIFM, equipment, etc.

- Ensure Mission Capable (MICAP) are handled timely, efficient and accurate within one business day.

4.2.2 Project Control and Reporting. The Contractor shall provide Monthly Status Reports (MSR) of work in progress, significant events, discrepancy reports and project updates as required by CDRL A001, Monthly Status Report (DI-MGMT-80227/T). Additionally, the Contractor shall verify and track approved costs and schedules to ensure project activities remain on schedule and within budget and report that cost data in the MSR for all ECLS Contract Line Item Numbers (CLINs).

4.2.2.1 Contract Status Reviews (CSR). The contractor shall utilize Government facilities and shall provide status of schedules, programs goals, process improvement initiatives, as well as the results of actions taken to reduce costs and improve response by the contractor and subcontractors. For planning purposes, CSRs are typically held at RAFB, GA and conducted every 3 months. The contractor shall provide information briefings as requested by the Government.

4.2.2.2 Logistics Support Meetings. The contractor shall attend logistics meetings as requested by the Government, provide briefings and other information as requested, respond to action items assigned, and recommend improvements AFLCMC/HBGL teleconferences, meetings and conferences/symposiums.

4.2.2.3 Program Management Review (PMR). Each supported weapons system conducts a PMR at least once per year. The contractor will attend one or more of these meetings. When required, the contractor shall prepare conference agendas, presentation materials and conference minutes in accordance with CDRL A002, Conference Agenda, DI-ADMN-81249A; CDRL A003, Presentation Materials, DI-ADMN-81373/T; and CDRL A004, Conference Minutes, DI-

ADMN-81250A/T.

4.2.2.4 Project Management Plan (PMP). The Contractor shall submit a draft PMP with the proposal, describing its approach to project organization execution and a summary of key contractor requirements. The Government will have 10 days after award to review the PMP and provide comments. The Contractor shall finalize and deliver the completed PMP within 10 days of receipt of the Government’s comments. The Contractor shall update the PMP upon

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significant changes in organizational structure or key personnel. CDRL A005, Project Management Plan, DI-MGMT-80004A/T

4.2.3 Government Furnished Property (GFP) Management. The Contractor shall process and provide GFP to Original Equipment Manufacturer (OEM) contractors, as approved by the Government. Further, the Contractor shall be responsible for tracking GFP issued to locations, tracking movement of all assets in Government and commercial shipping systems, and provide disposition instructions, after coordination with the COR, for non-serviceable, obsolete items or items no longer required at the OEM facility.

4.2.4 Configuration Management Support. The Contractor shall support reviews of change orders and other support documents, assess affected integrated logistics support attributes, and participate in weapon system configuration control boards.

4.2.5 Quality Assurance (QA) Program (Inspection Management). The contractor shall provide a tailored QA program in compliance with best commercial practices. For Packaging, Handling, Shipping and Transportation (PHS&T), the "American Society for Testing and Materials Designation Standard Practice for Commercial Packaging" (ASTM D3951-98) apply. The QA programs shall encompass the examination of and evaluation of the adequacy and effectiveness of the CLS system of internal controls and the quality of performance. The contractor shall be International Standards Organization (ISO) 9001 certified or shall take action to become ISO9001 certified. The inspection programs shall include, as a minimum, the following:

METRICS REPORTING

- System audits - review of system processes to determine conformity and suitability of the various inspection programs elements or requirements.

- Area surveys - review of actual practices to the requirements of a predetermined standard to be provided by the Government.

- Corrective action systems - identify and eliminate causes of non-conformance.

- Government-Industry Data Exchange Program (GIDEP) - monitor and respond to industry alerts.

- Quality Deficiency Report (QDR) - respond to QDR, as requested by the Government.

Deficiency Reports shall be submitted under CDRL A006, Quality Deficiency Report Analysis/Response, DI-ALSS-81535/T.

- Engineering Investigation (EI) – assist in EI, as requested by the Government

- Technical Publications Deficiency Report (TPDR) - Corrections for Air Force Publications shall be submitted to the Government

- Material control - review handling, storage, preservation, labeling, packaging and shipping of material.

- Non-conforming material - procedure for control of non-conforming material.

- Records retention - procedure for retention, traceability and retrievability of historical data.

- Purchase contract screening - screen purchase contracts to ensure compliance with QA requirements.

- Receiving Inspection - screening of incoming material against purchase contract requirements.

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4.2.6 Contractor Personnel. Personnel working on Government installations shall comply with all applicable installation regulations and policies. All personnel shall be required to adhere to fire drills, tornado drills, Force Protection Condition and Threat Condition changes, Inspector General Exercises, Recall activities and Wingman Day security briefings. An AF Form 55 shall be retained for all employees whether in industrial or administrative areas. Contractor shall be required to provide training for their employees by using AFIs or policies already in place within organization. Personnel must be able to read, write and speak English fluently and be required to hold a Secret or higher clearance. The Contractor has the responsibility of updating changes to contractor personnel listing and forward changes not later than the 20th day of each month to the COR. (CDRL A001, Monthly Status Report, DI-MGMT-80227/T)

The Contractor shall possess the following:

- Knowledge of broad range of supply program relationships and interrelated processes.

- Knowledge of acquisition processes, automated records and control systems, material substitution criteria, and storage and disposal processes.

- Knowledge of specialized analytical methods and techniques to resolve difficult inventory management issues and problems

- Skills to interpret, adapt, and apply inventory management guidelines.

- Knowledge of budgeting, procurement, and funding processes related to inventory management functions.

- Knowledge of commonly applied inventory management principles, procedures, techniques and practices.

- Skill to apply common analytical methods and techniques to resolve procedural inventory management problems and issues.

- Knowledge of the specialized needs of the programs or operational areas supported

- Knowledge of material, work sequences, and schedules in shops or other industrial operations.

- Knowledge of automated data system design and evaluation techniques, methods and procedures.

- Qualified in operating one or more electric, diesel, gasoline, or fork lift trucks with a capacity of less than 10,000 pounds and a lift reach of up to 168 inches to move, stack, unstack, load, and unload materials in and about warehouses, storage areas, loading docks, and vehicles.

- The Contractor personnel shall have experience or knowledge in the usages in Legacy Supply data system or Automated Logistics Management Support System (ALMSS).

4.2.7 Contractor On-Site Management. The contractor shall provide, as Key Personnel, one full time Site Leader (SL). The contractor shall act as the on-site point of contact for all services related to Logistics. The contractor shall identify an alternate in the absence of the primary designated SL. The contractor shall designate a single contract manager be the central point of contact with the government for the performance of all services and requirements identified in this PWS to include all tasks related to C2ISR weapons system support. The SL shall assume total responsibility for all requirements stated herein on the start date of the performance period.

The contractor shall provide fully knowledgeable Subject Matter Experts (SME) level personnel for the SL position.

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4.3 Supply Support (PSE 2).

4.3.1 Inventory of Property, Equipment, and Supplies. The Contractor shall inventory and maintain all property, equipment, and supplies provided. The Contractor shall provide a monthly inventory report of GFP, including GFE, as part of the Monthly Status Report (MSR). (CDRL A001, Monthly Status Report, DI-MGMT-80227/T)

4.3.2 Item Unique Identification (IUID).

4.3.2.1 In accordance with DFARS 252-211.7003(a), Item Identification and Valuation / Definitions, “ ‘DoD unique item identification’ means a system of marking items delivered to DoD with unique item identifiers that have machine-readable data elements to distinguish an item from all other like and unlike items.” Unique item identification is required for all items that meet the criteria established by DFARS 211.274-2, Policy for Unique Item Identification.

4.3.2.2 The contractor shall develop and maintain a Division-wide IUID plan and coordinate with Division Product Support Managers to establish a common plan sustainable for all supported programs. The contractor shall coordinate with individual weapon system OEMs through government program managers to ensure all items requiring IUID markings are accounted for and conform to the Division plan.

4.3.2.3 The Contractor shall mark items in accordance with DFARS 211.274-2, DFARS 252- 211.7003, and Military Standard (MIL-STD)-130N, Department of Defense Standard Practice / Identification Marking of U.S. Military Property.

4.3.2.4 In accordance with the DoD Guide to Uniquely Identifying Items Assuring Valuation, Accountability and Control of Government Property, the Government user will add item(s) to the DoD IUID Registry. The Government user or Contractor representative responsible for causing “life cycle events” (i.e., abandoned, consumed, destroyed by accident, destroyed by combat, donated, exchanged – repair, exchanged – sold, exchanged – warranty, expended – experimental/target, expended – normal use, leased, loaned, lost, reintroduced, retired, scrapped, sold – foreign government, sold – historic, sold – nongovernment, sold – other federal, sold – state/local, and stolen) will update the item record(s) in the DoD IUID Registry.

4.3.3 Counterfeit Electronics Parts. The Contractor shall establish policy and procedures to mitigate the risk of counterfeit electronics parts being installed in end items or otherwise entering the USAF/DoD inventory in accordance with Aerospace Standard (AS)5553A, Counterfeit Electronics Parts; Avoidance, Detection, Mitigation, and Disposition.

4.3.4 Requisitioning. The Contractor shall be responsible for inputting requisitioning into the supply system and releasing assets from the warehouse to CONUS/OCONUS locations as well as to OEM contractors. They shall also be responsible for verifying need of assets, updating status of requisitions and releasing assets for shipment from appropriate facility.

4.3.5 Receiving, Warehousing, Inspections, Packing, (General and Hazardous Caro) and Shipping. The Contractor shall be responsible for receiving/inspecting assets into the material

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facility. The contractor shall perform inspections on all incoming and outgoing material with 98% accuracy. Contractor shall be responsible for warehousing operations in the Government warehouse and retrieving necessary assets to satisfy all C2ISR requirements. Packing will be for general cargo and hazardous cargo (See para 4.24). Assets are to be properly packaged and labeled for shipping using the best commercial practices. They shall be responsible to ensure all auditable documents are marked correctly and forwarded to Document Control office.

4.3.6 Inventory Management. Inventory is to be accomplished IAW AFMAN 23-122 Sec 5g and AFI 23-101 5.7. Annual physical inventory is required each fiscal year for in-house assets.

Adjustments will be coordinated with Supply personnel and will be made within the ALMSS system. In the event of total loss of access to the ALMSS system and ALMSS support, or the approved DoD certified logistical electronic system that facilities and houses C2ISR SCM requirements, all warehouse transactions will be recorded manually. All incoming assets will be staged in one location for ease of access and tracking. Shipments will include MICAP’s and priority 1 through 3. Once the electronic system of support has been reinstated, all manually recorded transactions will be processed. Staged assets will be relocated to the correct bin locations.

4.3.7 Document Control. All auditable documents are to be scanned/cleared into the supply system. Reverse Post and Post transactions shall be accomplished when necessary. Document Control is required to be in a secure location.

4.3.8 Special Functions. Duties shall include MICAP support, late shift and on call status, escort duties, supply system inputs/research, vehicle inspections/AF Form 1800, work schedule adjustments to compensate for such activities shall be coordinated with the COR 14 days prior to implementing the adjustments and shall not exceed previously negotiated labor support.

Primary and alternate Vehicle Control Officer (VCO) shall be appointed.

4.3.9 Materiel Management. Contractor shall manage assets within the ALMSS system for direct shipment to OEM contractors and field locations. This shall include, but not be limited to spares/repairs and handling of Bonded Stock. In the event of total loss of access to the ALMSS system and ALMSS support, or the current approved DoD certified logistical electronic system that facilitates and houses C2ISR SCM requirements, all shipping/receipt transactions will be recorded manually. Each MM is responsible for maintaining a spreadsheet to record each manual DD 1348 or DD 1149 transaction they produce as well as a folder for hard copies of the DD 1348 or DD 1149. Once the electronic system of support has been reinstated, all manually recorded transactions will be processed. When transactions have printed, comparison is to be made with manual documents to ensure all transactions have been captured.

4.3.9.1 The Contractor shall support the End-of-Fiscal Year close-out team in identifying requirements and recommendations for funding.

4.3.9.2 The Contractor shall support the Contingency Processing Team (CPT), Logistics Chief whose purpose is to establish and/or provide support during unscheduled, prolonged downtime.

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4.3.10 Customer Support Office. The contractor shall staff and operate a Customer Support Office (CSO). The contractor shall provide a Request For Inventory (RFI) in sufficient range and depth at the CSO to demonstrate sufficient inventory to support mission requirements.

4.3.11 Inventory Management and Control. The contractor shall use the ALMSS for Inventory Management System in accordance with Appendix A. The contractor shall review all spares and repair parts consumption at the operating sites and take appropriate action to redistribute assets to most effectively supporting ISR weapon system operational requirements. The contractor shall distribute spares and repair parts through a contractor managed material distribution system linking the CUSTOMER SUPPORT OFFICE(s) and the stock point. In the event of total loss of access to the ALMSS system and ALMSS support, and/or the approved DoD certified logistical electronic system that facilities and houses C2ISR SCM requirements, all warehouse transactions will be recorded manually. All incoming assets will be staged in one location for ease of access and tracking. Shipments will include MICAP’s and priority 1 through 3. Once the electronic system of support has been reinstated, all manually recorded transactions will be processed.

Staged assets will be relocated to the correct bin locations.

4.3.12 Requisitions and Issues via ALMSS. The contractor shall process all requisitions via ALMSS and/or any other DoD approved supply support system directed by C2ISR. The contractor shall log the issue (or status if unable to issue immediately) of the requisitioned spares via ALMSS. For purposes of ALMSS tracking only, the contractor shall assign a local National Item Identification Number (NIIN) or existing National Stock Number (NSN) to Inventory when they are initially requisitioned. This local Part Number, NIIN or NSN is only used in ALMSS and does not have to be maintained in a contractor's system.

4.3.13 Backorders. Backorders are defined as items requisitioned by the Government not in inventory. The contractor shall not exceed 15% of total daily requisitions. The contractor shall strive to minimize backorders below 10% of total daily requisitions. The contractor shall provide to AFLCMC/HBGL and the COR bi-weekly, a brief backorder summary report for IG-I requisitions and weekly briefed backorder summary report for all other requisitions. The report shall contain the following information, contractor format is acceptable. (CDRL A007, Status Report, DI-MGT-80368A/T)

- Part Number

- Nomenclature

- Date ordered

- Ordered for (Squadron) and Location

- Requisition number

- Bureau number

- Job Control Number

- Unit of issue

- Qty

- Project code

- Status date

- Status code

- Estimated delivery date

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- Supplier source

- Comments

4.3.14 Procurement of Spares, Parts, and Other Services. The contractor shall provide the services to procure parts and services, including replenishment of shelf stock, vendor lay-ins in support of repair, consumables, replacement of repairable parts whose repair costs exceed 75% of a new acquisition cost, and SE requirements by the Government. Replenishment parts shall conform to the same quality standards for form /fit / function as those required for production.

These services shall include the utilization of Military Standard Requisition and Issue Procedures (MILSTRIP) when parts are available and approved by the COR.

4.3.15 Replenishments. The contractor shall take timely action to replenish authorized inventory levels to preclude a not in stock situation.

4.3.16 Not Carried Items. Upon receipt of an authorized requisition from a support activity for a spare or repair part not carried in the current inventory, the contractor shall take action to provide the requested material.

4.3.17 Bills of Material. The contractor shall verify Bills of Material for requested items against received material.

4.3.18 Additional Support Services. The Contractor shall perform non-recurring tasks on a case-by-case basis. Tasks may include, but are not limited to:

• Obtain data from their subcontractors (i.e., Bills of Material)

• Physical Marking (UID) of inventory, to include equipment

4.3.19 War Reserve Kits. The requirements for War Reserve assets are to be determined by the Government. The contractor, upon written request from Government, shall issue these kits to the Government within specified time frame for dispersal. Stock levels on War Reserve Kit items shall be adjusted with Government concurrence to meet this requirement. The contractor shall take immediate action upon return of the kits to replenish items issued from the kit during deployment. War Reserve Kit parts shall not be issued by the contractor as part of normal CLS inventory without AFLCMC/HBGL concurrence.

4.3.20 Pre Expended Bins. The contractor shall maintain an Inventory of low cost consumables within the Squadrons maintenance spaces at designated site in support of organizational and depot level tasks. The contractor shall maintain an Inventory of low cost consumables within the SE maintenance spaces at these sites as approved by the Government. Parts are to be procured through DLA on an as need basis. Spares for stock are procured at end of year close out and maintained in Bldg 350 warehouse to support OEM contractor bonded stock.

4.3.21 Physical Inventory. All initial and subsequent spares, repair parts, and SE managed by the contractor are CLS Inventory. A yearly inventory schedule is to be published NLT 15th day of September of each Fiscal Year. Classified material is required to be inventoried each qtr. and discrepancies will be worked with Materiel Manager and Security Office. All material is required

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to be inventoried each Fiscal year starting 1 Oct – 30 Sep. The contractor is liable for loss or damage of CLS inventory to the same extent as GFP under FAR 52.245-2. At the end of the contract base period, the contractor shall perform a physical Inventory of all CLS Inventory at each site to ensure Inventory accuracy. During the contract option year(s), the contractor shall Inventory annually at a minimum those items whose status has changed since last Inventory to obtain an Inventory accuracy of at least 98% with an objective of 99.5%. The contractor shall research and correct each discrepancy. Un-reconciled discrepancies shall be documented on an Inventory Adjustment Request (IAR) as detailed in Section 4.3. The Government reserves the right to conduct audits at each site. The contractor shall assist the Government representatives in the conduct of these audits to the accuracy of the Inventory.

4.3.21.1 Bar Coding. The contractor shall implement bar coding to increase productivity and Inventory accuracy consistent with Government material handling applications. Bar coding shall be integrated into the Automated Logistics Management Support System (ALMSS) to provide maximum efficiencies and data collected shall be linked to the ALMSS.

4.3.22 Inventory Adjustments. The contractor is encouraged to be proactive in Inventory Management. This requires continuous review of material consumption data, analyzing trends, projecting deficiencies and adjusting inventory requirements accordingly. The contractor shall recommend to the Government adjustments in range or depth of the inventory.

Recommendation shall include range and depth decreases based upon Dead Stock (zero hits in previous 24 months). Increases in Inventory depth attributed to routine replenishment action based on economic order quantities and/or established reorder policies are not subject to prior Government approval. Inventory reduction savings shall be tracked by the contractor and provided to the Government upon request. As required, the contractor shall submit the IAR electronically. (CDRL A008, Inventory Adjustment Report, DI-MGMT-81947) Contractor format is acceptable. The IAR shall include the following data:

- Part Number

- Nomenclature

- Quantity (from/to)

- Estimated Unit Cost

- Extended price

- Quantity Per End Item (QPEI)

- Justification

- Current authorized allowance/stock level and recommended new stock level indicating the time frame being supported

- Estimated delivery date

4.3.22.1 The contractor shall use a Government approved sparing model for sparing analysis.

Authorization to procure items in accordance with new allowances will be provided by the Government. The contractor shall enter the new approved authorized allowance and applicable data into the ALMSS.

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4.4 Packing, Handling, Storage and Transportation (PHS&T). (PSE 3) The contractor shall provide PHS&T services consistent with environmental considerations and best commercial practices for both CLS and Air Force managed items. The contractor shall provide PHS&T support on other shipments.

4.4.1 Packaging. The Contractor shall package and mark material in accordance with the contract (basic or order, as applicable) Air Force Materiel Command (AFMC) Form 158, Packaging Requirements; MIL-STD-129R, Department of Defense Standard Practice / Military Marking for Shipment and Storage; MIL-STD-130N, Department of Defense Standard Practice / Identification Marking of U.S. Military Property; and MIL-STD-2073-E, Standard Practice for Military Packaging. The Contractor shall ensure that classified material is packaged, marked and delivered in accordance with DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM).

4.4.1.1 Electrostatic Discharge Programs. The contractor shall comply with Electrostatic Discharge (ESD) programs in accordance with MIL-HDBK-773A, dated 30 Jun 05 comply with electrostatic discharge protections for all ESD sensitive components.

4.4.1.2 Palletization. The Contractor shall palletize loads for shipment in accordance with MIL- STD-147E, Department of Defense Standard Practice: Palletized Unit Loads.

4.4.1.3 Storage. The contractor shall use commercial storage practices in the warehousing of material. High-density storage aids will be provided by the Government and used to maximum possible extent. All stored material shall be clearly labeled with part number, nomenclature, and serial number (when available). Storage locations shall be clearly marked and organized in logical sequence. Material shall be bagged, boxed, or crated to protect the item(s) from the environment in accordance with ASTM D3951-98, for Standard Practice for Commercial Packaging, The contractor shall provide services to identify, monitor, and manage shelf life limited material. The contractor shall maintain a battery shelf life program. Battery maintenance will be performed by local base personnel.

4.4.1.4 Receipt and Inspection. The contractor shall receive and inspect all CLS and Air Force managed material received into the CLS Customer Support Office for subsequent control and issue. The contractor shall ensure all material received is inspected for visible damage. The contractor shall hold in abeyance materials not conforming to inspection criteria, pending resolution of discrepancies with vendors or with the Government.

4.4.2 Issue of Support Items. The contractor shall issue material support items, including Air Force managed items stored in the CLS warehouse in response to C2ISR activity requisitions.

The responsibility to deliver/pick-up CLS and Air Force managed material will vary among receiving locations due to local base agreements. The Contractor shall ensure material is shipped in the most expeditious manner possible to ensure ACWT does not exceed 120 hours from time of requisition processing.

4.4.3 Issue to Weapon System Undergoing Modification. The contractor shall ship material to support normal weapon system maintenance (scheduled and unscheduled) on weapon system

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undergoing modification as requested by the Government and indicated in ALMSS. The contractor shall ensure ACWT does not exceed 120 hours.

4.4.4 Shipping: The contractor shall manage Government Purchase Card and/or Government Transportation Order programs to accomplish CLS requirements for shipping. The urgency of need shall dictate method of transportation.