ATLAS_3_-_PWS.pdf

ATLAS 3 PWS 417 SCMS/GUEA

Performance Work Statement

For

APPLIED TECHNOLOGIES FOR LANDING SYSTEMS 3

PREPARATION DATE: 6 February 2017

REVISION NUMBER: N/A

PREPARING ORGANIZATION: 417 Supply Chain Management Squadron, HILL AFB UT 84056

ATLAS 3 PWS 417th SCMS

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SECTION 1 – DESCRIPTION OF SERVICES

1.0 Scope

1.0.1 The objectives and requirements identified within this Performance Work Statement (PWS) are described in general terms. Each Task Order (TO) will address specific Landing Gear Systems task requirements, project scheduling, and other related performance criteria, as applicable.

Engineering services for each task order may be fully funded or broken out into separate requirements with a basic and additional option contract line item numbers (CLIN’s) that can be exercised at the Government’s discretion in support of the objectives in Paragraph 1.0.3.

1.0.2 The contractor shall provide all resources, property, personnel, tools, indirect support material, software, or other indirect equipment necessary to provide the necessary engineering sustainment services. The Air Force’s primary consumer for contractor Applied Technologies for Landing Systems (ATLAS) services is the Landing Gear Systems Engineering Office 417 Supply Chain Management Squadron (SCMS).

1.0.3 ATLAS’s objectives are for Landing Gear Systems engineering services to: (a) ensure mission safety; (b) improve system life cycle cost; (c) improve operational capability and performance; (d) improve sustainment including maintainability and support; and (d) improve environmental safety and friendliness.

1.0.4 ATLAS’s scope does not include advisory and assistance services (refer FAR 2.101), management or professional support, policy development, or engineering services for which the program office is responsible (e.g.

design services for weapons systems that aren’t beyond Full Rate Production).

1.0.5 This requirement is not mission-essential.

1.1 Sustainment Categories

1.1.1 Services performed by the contractor will fall under six sustainment categories or depot operations, supporting Air Force Landing Gear Systems assets:

a) Landing Gear Structures – Integration, concept, design, analysis, manufacture, qualification, airworthiness certification, implementation, and sustainment

b) Rolling Stock (Wheels, Brakes, and Tires) – Integration, design, qualification, airworthiness certification, implementation, and sustainment

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c) Antiskid – Integration, design, qualification, Hardware-In-The-Loop simulation, antiskid software, hydraulic components, and implementation

d) Materials - Materials development/characterization, technology insertion, and manufacturing technology

e) Processes – Repair and overhaul concepts, process improvement, technology insertion, and manufacturing technology

f) Business/Data – Program management, configuration management, technical data revision, maintenance strategies, feasibility analysis, information systems, and logistics planning/provisioning

1.2 Specific Tasks

1.2.1 Related tasks may include one or more of the following:

a) System safety evaluation analyses

b) System and component redesigns and upgrades

c) Flight test planning and analysis

d) Data system development

e) Qualification and certification analysis and documentation

f) System integration

g) Initial provisioning planning

h) Performance specification development

i) Problem identification studies

j) Engineering/supportability studies

k) Technology insertion/trade-off studies

l) Environmental studies

m) Cost-benefit analyses

n) Life cycle cost analyses

o) Process improvements

p) Feasibility studies

q) Logistics support analyses

r) Reliability, availability, maintainability analyses

s) Briefing data

t) Long-term mishap response investigation/resolution

u) Finite Element Analysis

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v) Failure Modes, Effects, and Cause Analysis (FMECA)

w) Safe Life Analysis

x) Mechanical Systems Integrity Program (MECHSIP)

y) Aircraft Structural Integrity Program (ASIP)

1.2.2 A project may include a combination of tasks the contractor may perform in a series or in parallel to support the specific objective(s) of a Task Order (TO) while some tasks may only tangentially support the objective(s).

1.2.3 The Contractor will be required to submit a Contractor Management Plan

IAW CDRL A014.

1.2.4 To support the specific order objective, contractors may be required to provide additional Contract Data Requirements Lists (CDRLs) in addition to the typical submissions. Additional CDRL requirements will be clearly identified in the applicable Request for Order Proposal (RFOP).

1.3 Project Submissions

1.3.1 The contractor’s Statement of Work (SOW) – which includes the technical proposal - will form the basis from which the contractor shall manage the program and prepare all project status reports.

1.3.2 The contractor shall provide progress reports on each task order during monthly project review meetings to USAF weapon system Landing Gear Systems engineers/program managers. The contractor shall establish a project folder on the 417 SCMS/GUEA shared drive for each task order containing the progress reports and minimum information listed below. At a minimum, the contractor shall post the following:

a) Task Order contract documents (including all modifications, if applicable)

b) Original SOW and all official revisions (if applicable) highlighting any deviations

c) Monthly financial status (broken down into applicable categories (labor, material, etc.), and showing total, expended, and remaining funding) – must be updated prior to invoice submittal

d) Microsoft Project (or alternate, if approved by Gov’t Program Manager) Schedule with the complete project timeline and clearly identified critical path

e) All project deliverables

f) Significant data, analysis, and communications related to each specific project

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1.4 Ordering Procedures

1.4.1 TOs may be issued based on evaluated responses to RFOP’s. RFOP’s issued will contain, at a minimum: (1) response time for preparation of proposals, (2) government estimate range (3) pricing arrangement (4) CLIN Structure (5) data requirements, (6) Performance Work Statement or Statement of Objectives, (7) Evaluation Criteria, and (8) applicable clauses.

1.4.2 Competing TOs for performing engineering services will consist of either a Performance Work Statement (PWS) competition or a Statement of Objectives (SOO) competition.

a) The objective of a PWS competition is to obtain labor allocations including price based on place of performance; Government or Contractor site performance and a technical proposal based on the work that is to be accomplished.

b) The objective of a SOO Competition is to obtain labor allocations including price based on place of performance; Government or Contractor site performance, a SOW and a technical proposal based on the work that is to be accomplished.

NOTE: “Contractor-site performance” is defined as work performed at a contractor-owned or operated facility (or facilities). “Government-site performance” is defined as work performed at a Government operated facility (or facilities).

1.4.3 Award of competitive TOs will be made to the offeror whose proposal is the most advantageous to the Government based on an integrated and subjective engineering assessment of the evaluation criteria. After receiving proposals on competitive TOs if negotiations/exchanges are necessary, offerors may be requested/allowed to revise their proposals.

However, the Government will not conduct discussions (including formal opening and closing of discussions), unless otherwise stated by the Government. The Government will not request Final Proposal Revisions unless expressly requested by the Government for any particular RFOP.

All offeror’s submittals will be considered as the final offer unless stated by the Government.

1.4.4 Unless noted otherwise in the RFOP the time frame for receipt of proposals are as follows:

a) Projects estimated at under $500,000 – 5 working days

b) Projects estimated between $500,000 & $1,000,000 – 7 working days

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c) Projects estimated between $1,000,000 & $5,000,000 – 14 Working days

d) Projects estimated over $5,000,000 –21 working days

1.4.5 The cost of preparing any quotation or proposal in advance of receiving a TO for a PWS/SOO is to be considered a bid and proposal (B&P) cost.

This cost, therefore, is only chargeable to the appropriate indirect cost account. Under no circumstances are such B&P costs to be considered as direct costs chargeable to or reimbursable under a TO that may be issued.

The Government reserves the right to not award an order after requesting an order proposal. Regardless of whether an order is awarded or not, the Government shall not be responsible for the contractor’s B&P costs.

1.4.6 The Government will select one of the following price arrangements for each TO: Firm Fixed Priced (FFP), Cost Plus Fixed Fee (CPFF), Cost Plus Incentive Fee (CPIF), Cost-Reimbursement (CR). A DD Form 1155 will be utilized by the Government to issue TOs. A Standard Form 30 will be used to modify the TO.

1.4.7 In all FFP TOs, labor identified in the Labor Categories Attachment of this contract shall be priced in accordance with the FFP fully-loaded labor rates contained in the Rate Tables.

1.4.8 All TOs issued using the CPFF pricing arrangement will be completion type IAW FAR 16.306(d)(1) unless otherwise stated in the individual TO.

1.4.9 For cost type arrangements the contractor submits a voucher for the effort expended, payment will be made on the basis of actual costs incurred.

The fee for each order shall be established as a firm dollar amount, not as a percentage. The contractor will receive this fee amount regardless of actual costs incurred.

1.4.10 For all CPIF & FPIF TOs the terms and conditions of the incentive will be established at the time the order is placed.

1.4.11 Any government Furnished Property (GFP), Government Furnished Material (GFM), or Government Furnished Information (GFI) must be identified in the response to the RFOP and agreed upon prior to the award of the TO.

1.4.12 During the first year of the contract ordering period, the Government will utilize the past performance information submitted and evaluated during the basic contract competition, unless otherwise stated by the Government in the RFOP Letter. In the event the Government determines the basic contract past performance information is insufficient to support

- 6 -the requirement, more specific or targeted past performance information and the evaluation criteria will be identified in the RFOP.

Past Performance evaluations will occur on an annual basis following the initial award if new submittals are received from the awardee or if information previously submitted falls out of recency. The Contracting Officer will remove past performance information that has fallen out of recency and a new rating will be applied using the remaining information and that rating will be communicated to the awardee. Awardees will also have the opportunity to submit up-to-date past performance information on an annual basis which will be 365 days after the basic contract award date. If an awardee has determined that their past performance has changed they can choose to submit new information during the annual submittal process. Awardees are cautioned that the past performance information submitted has the potential to increase or decrease the initial rating received for each specific category. Also, for any given task order the Government may elect to request task order-specific past performance, if desired.

SECTION 2 - GOVERNMENT FURNISHED PROPERTY

2.0 Government Furnished Property (GFP)

2.0.1 The Air Force does not anticipate furnishing any real property to facilitate contract performance; however, if identified and utilized on a competed TO, the Contractor(s) must conform to the provisions of AFI 31-101 for safeguarding the GFP. All records, files, documents, and work papers provided by the Air Force or generated by the Contractor in support of the contract are Government property and shall be maintained and disposed of per Air Force Manual (AFMAN) 37-139.

2.0.2 GFP may be provided as required and identified in the specific task order.

Control of GFP will be accomplished IAW FAR Part 45 and through the incorporation of supply information in the individual task order. There is no GFP at the basic contract level. All GFP, if required, will be specified in the task order with post-award monitoring accomplished by the Contracting Officer’s Representative (COR).

2.1 Data

2.1.1 The Air Force may provide access to electronic systems and data pursuant to TO accomplishment subject to compliance with applicable statues and regulations. Representative systems include: JEDMICS, D200, D035, D043, e-mail, Form 202, LAN, REMIS and Aircat. If access is provided, the contractor must agree to and comply with the applicable

- 7 -system restrictions (non-disclosure agreements, security clearance requirements, etc.).

SECTION 3 – GENERAL INFORMATION

3.0 Authority

3.0.1 Procuring Contracting Officer’s (PCO) Authority. The PCO is the only person authorized to approve changes in any of the requirements under this PWS and any provisions contained elsewhere in this contract (including subsequent task order awards). In the event the Contractor implements any such change at the direction of any person other than the PCO, the change will be considered to have been made without authority.

3.0.1.1 In the event of a task order delay or an apparent change in the level of effort, the contractor cannot bill the Air Force for any expenses outside of those already directly agreed upon in the task order (i.e., no “marching army” costs or increased labor costs can be claimed on a Request for Equitable Adjustment (REA), or similar). Any additional expenses that are contemplated must be negotiated in advance with the PCO and must be incorporated into the contract via a contract modification, if the PCO determines that such a modification is appropriate.

3.1 Data Rights

3.1.1 All data shall be developed and provided as identified in each task order in accordance with the data right clauses contained in the basic contract.

Unless the contractor expresses a claim in their proposal to providing data to the Government with less than unlimited data rights, the Government will assume unlimited data rights (see DFARS 252.227-7013 for definition of data rights). In some cases, the Contractor shall be required to provide proprietary data for government use. This will be specified in the individual task order.

3.2 Contractor Personnel

3.2.1 Landing Gear Systems Engineering experience and expertise are required among the six Landing Gear Systems sustainment categories (refer para.

1.1.). Additionally, the contractor shall have the ability, either directly or through its sub-contractors, to provide the expertise necessary to execute any task order for which the contractor choses to submit a proposal. The

- 8 -possible Labor Category Qualifications that are to be used when preparing a task order proposal are provided in Table 1 below.

3.2.2 The Contractor shall identify a single Contract Manager (CM) as the overall point of contact for management of the program. The CM will be responsible for accomplishing the basic contract and task order objectives utilizing the Contractor’s resources (support, personnel, sub-contractors, time, etc.).

3.2.3 Additionally, for each task order, the Contractor shall identify a task order point of contact (TOPOC) that has been assigned responsibility for all task order specific objectives.

3.2.4 The selection, hiring, assignment of duties, reassignment of duties, transfer, supervision, management, control, and termination of Contractor employees in performance of this PWS shall be the responsibility and prerogative of the Contractor; subject to the minimum qualifications and labor categories identified in Table 1 below. The specified qualifications represent a minimum individual requirement in terms of academic achievement, or experience, or both for a particular individual in a given category. When contractor employees visit USAF facilities, a name tag/badge will be worn above the waist and be clearly visible the entire time on the USAF facility to identify the employees’ contractor status.

3.2.5 Academic achievement level shall have been obtained at an Accreditation Board for Engineering and Technology (ABET) accredited institution (college, university, vocational school) in consequence of rigorous study of the applicable subject. Levels of achievement are: (a) Baccalaureate of Science (BS); (b) Masters of Science (MS); and, (c) Doctor of Science (PhD).

3.2.6 A waiver to a particular minimum qualification level may be requested by the contractor in a TO competition. For all labor categories not identified as “Junior” a waiver request must be submitted in writing articulating adequate technical justification for the waiver and the projected benefit to the Air Force in the event the waiver is approved. The Contracting Officer has the complete discretion whether to grant the requested waiver. For all labor categories identified as “Junior” no waiver is required.

3.2.7 The contractor shall maintain a readily available staff of personnel consistent with the level identified in Table 2 – Staffing Standards. The contractor shall not be entitled to bill the Government to maintain this minimal staffing.

Table 1 – Labor Categories

Labor Category Duties /Responsibilities Qualifications

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Contract Manager Responsible for managing the Contract’s multiple TOs and disciplines pursuant to overarching contract objectives. This individual will be responsible for planning and staffing the projects, as well as achieving overall technical, quality, and schedule performance requirements.

10 years of experience in direct Landing Gear Systems or aerospace program management

Management Assistant Provides assistance to the Contract Manager and engineers with activities such as data collection, analysis, and reporting to support contract, task, and technical objectives.

3 years of experience in project management.

Principal Structural Engineer

Provides highly specialized engineering oversight and support which requires knowledge of Landing Gear Systems aircraft structures, materials, designs, and analytical techniques.

ABET accredited degree in Mechanical, Structural, Aerospace, or Materials Engineering plus 10 years of Landing Gear Systems experience.

Senior Structural Engineer

Provides specialized engineering oversight and support which requires knowledge of Landing Gear Systems aircraft structures, materials, designs, and analytical techniques.

ABET accredited degree in Mechanical, Structural, Aerospace, or Materials Engineering plus 7 years of Landing Gear Systems experience.

Structural Engineer Provides specialized engineering support which requires knowledge of Landing Gear Systems aircraft structures, materials, designs, and analytical techniques.

ABET accredited degree in Mechanical, Structural, Aerospace, or Materials Engineering plus 2 years of Landing Gear Systems experience.

Junior Structural Engineer

Provides engineering support in the field of Landing Gear Systems aircraft structures, materials, designs, and analytical techniques.

Bachelor of Science (BS) or working towards completion of BS through an ABET accredited program in Mechanical, Structural, Aerospace, or Materials Engineering.

Principal Systems Engineer

Provides highly specialized engineering oversight and support which requires knowledge of Landing Gear Systems such as hydraulics, brakes, antiskid, controls, etc.

ABET accredited degree in Mechanical, Structural, Aerospace, Materials, Electrical, or Controls plus 10 years of Landing Gear Systems experience.

Senior Systems Engineer

Provides specialized engineering oversight and support which requires knowledge of Landing Gear Systems such as hydraulics, brakes, antiskid, controls, etc.

ABET accredited degree in Mechanical, Structural, Aerospace, Materials, Electrical, or Controls plus 7 years of Landing Gear Systems experience.

Systems Engineer Provides specialized engineering support which requires knowledge of Landing Gear Systems such as hydraulics, brakes, antiskid, controls, etc.

ABET accredited degree in Mechanical, Structural, Aerospace, Materials, Electrical, or Controls plus 2 years of Landing Gear Systems experience.

Junior Systems Engineer

Provides engineering support in the field of Landing Gear Systems such as hydraulics, brakes, antiskid, controls, etc.

Bachelor of Science (BS) or working towards completion of BS through an ABET accredited program in Mechanical, Structural, Aerospace, or Materials, Electrical, or Controls.

Principal Material and Process Engineer

Provides highly specialized engineering oversight and support which requires knowledge of Landing Gear Systems overhaul, repair, or manufacturing processes.

ABET accredited degree in Mechanical, Structural, Aerospace, Materials, Industrial, Chemical, or Environmental Engineering plus 10 years of Landing Gear Systems experience.

Senior Material and Process Engineer

Provides specialized engineering oversight and support which requires knowledge of Landing Gear Systems overhaul, repair, or manufacturing processes.

ABET accredited degree in Mechanical, Structural, Aerospace, Materials, Industrial, Chemical, or Environmental Engineering plus 7 years of Landing Gear Systems experience.

Material and Process Engineer

Provides specialized engineering support which requires knowledge of Landing Gear Systems overhaul, repair, or manufacturing processes.

ABET accredited degree in Mechanical, Structural, Aerospace, Materials, Industrial, Chemical, or Environmental Engineering plus 2 years of Landing Gear Systems experience.

Junior Material and Process Engineer

Provides engineering support in the field of Landing Gear Systems overhaul, repair, or manufacturing processes.

Bachelor of Science (BS) or working towards completion of BS through an ABET accredited program in Mechanical, Structural, Aerospace, Materials, Industrial, Chemical, or Environmental Engineering.

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Principal Engineer Provides highly specialized engineering oversight and support which requires knowledge of Mechanical, Aerospace, Electrical, IT, Quality, or Materials Engineering.

ABET accredited degree in Mechanical, Aerospace, Electrical, or Materials Engineering plus 10 years of Landing Gear Systems experience.

Senior Engineer Provides specialized engineering oversight and support which requires knowledge of Mechanical, Aerospace, Electrical, IT, Quality, or Materials Engineering.

ABET accredited degree in Mechanical, Aerospace, Electrical, or Materials Engineering plus 7 years of Landing Gear Systems experience.

Engineer Provides specialized engineering support which requires knowledge of Mechanical, Aerospace, Electrical, Quality, IT, or Materials Engineering.

ABET accredited degree in Mechanical, Aerospace, Electrical, or Materials Engineering plus 2 years of Landing Gear Systems experience.

Junior Engineer Provides engineering support in the field of Mechanical, Aerospace, Electrical, Quality, IT, or Materials Engineering.

Bachelor of Science (BS) or working towards completion of BS through an ABET accredited program in Mechanical, Aerospace, Electrical, or Materials Engineering.

Principal Technician Provides highly specialized oversight and support in the areas of Landing Gear Systems inspection, maintenance, overhaul, quality, or testing.

10 years of experience in applicable inspection, maintenance, overhaul, quality, or testing.

Senior Technician Provides specialized oversight and support in the areas of Landing Gear Systems inspection, maintenance, overhaul, quality, or testing.

7 years of experience in applicable inspection, maintenance, overhaul, quality, or testing.

Technician Provides specialized support in the areas of Landing Gear Systems inspection, maintenance, overhaul, quality, or testing.

2 years of experience in applicable inspection, maintenance, overhaul, quality, or testing.

Junior Technician Provides support in the areas of Landing Gear Systems inspection, maintenance, overhaul, quality, or testing.

Training in applicable inspection, maintenance, overhaul, quality, or testing.

Principal Logistician Provides highly specialized oversight and support in the areas of USAF Landing Gear Systems life cycle analysis or logistics.

10 years of experience in logistics.

Senior Logistician Provides specialized oversight and support in the areas of USAF Landing Gear Systems life cycle analysis or logistics.

7 years of experience in logistics.

Logistician Provides specialized support in the areas of USAF Landing Gear Systems life cycle analysis or logistics.

2 years of experience in logistics.

Junior Logistician Provides support in the areas of USAF Landing Gear Systems life cycle analysis or logistics.

Training in logistics.

Principal Program Manager

Provides highly specialized oversight and support in the areas of program cost, schedule and performance.

10 years of experience in logistics.

Senior Program Manager

Provides specialized oversight and support in the areas of program cost, schedule and performance.

7 years of experience in logistics.

Program Manager Provides specialized support in the areas of program cost, schedule and performance.

2 years of experience in logistics.

Junior Program Manager

Provides support in the areas of program cost, schedule and performance.

Training in logistics.

Table 2 – Staffing Standards Criteria Reference Performance Measurement Minimum Criteria

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Management Experience Para. 4.3. Academic and experience criteria (Table 1)

One Contract Manager meeting criteria

Principle Engineer Experience Para. 4.3. Academic and experience criteria (Table 1)

One or more Principal Engineers such that the contractor can meet all of the division (Structural, Systems, Material & Process, etc.)

criteria

Senior Engineer Experience Para. 4.3. Academic and experience criteria (Table 1)

One or more Senior Engineers such that the contractor can meet all of the division (Structural, Systems, Material & Process, etc.) criteria

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3.3 Security

3.3.1 The Contractor shall ensure all Contractor employees obtain identification badges as required. Contractor personnel shall comply with directives pertaining to operation of privately owned vehicles on Hill AFB per AFI 91- 207, USAF Traffic Safety Program.

3.3.2 The Contractor shall comply with all security, force protection, and Antiterrorism requirements enforced at each installation.

3.3.3 Communications Security

3.3.3.1 All communications with DoD organizations are subject to Communications Security (COMSEC) review.

3.3.3.2 The DoD authorizes the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations.

3.3.3.3 The Government advises the Contractor that at any time they place a call to, or receive a call from, a DoD organization, they are subject to COMSEC procedures.

3.3.3.4 The Contractor assumes the responsibility for ensuring wide and frequent dissemination of the above information to all employees dealing with official DoD information.

3.4 Environmental

3.4.1 The Contractor shall be knowledgeable of and comply with all applicable Federal, State, and Local laws, regulations, and requirements regarding environmental protection.

3.4.2 In the event environmental laws and regulations change during the term of this contract, the Contractor shall be required to comply with such laws when they come into effect. If there is an increase or decrease in cost as a result of the change, the Contractor shall inform the Procurement Contracting Officer (PCO) of the change and the PCO will determine if an equitable adjustment is required.

3.5 Sub-contracts

3.5.1 Subcontracting plan requirements will be accomplished IAW FAR subpart

19.7 The Small Business Subcontracting Program. Submit the Individual Subcontract Report (ISR), and the Summary Subcontract Report (SRR)

- 13 -using the Electronic Subcontracting Reporting System (eSRS) (http://www.esrs.gov).

3.5.2 The Contractor shall be responsible for the management of any and all sub-contractors performing work in support of contract objectives.

3.5.3 ATLAS 3 large business contractors shall submit a small business subcontracting plan and manage their plan in accordance with the clauses incorporated into the contract. Small business goals will be monitored to ensure they meet the targets set forth in the contractor’s -Small Business Subcontracting Plan attached to the basic contract. The contractor shall report actual achievement of subcontracting results on a semi-annual basis using CDRL A015 and eSRS. For this contract, small business subcontracting achievements are measured throughout the contractor’s period of performance. This will be a cumulative calculation based on total task order values.

3.5.4 Small business ATLAS 3 contractors’ Small Business Participation will be monitored and tracked on a semiannual basis, IAW CDRL A015. Small Business contractors are exempt from the requirement at FAR 19.702(a) to submit a Small Business Subcontracting Plan. Each small business contractor shall instead submit a Small Business Participation report IAW CDRL A015. For the purpose of this contract, Small Business Participation is defined as the cost of contract performance of the small business prime combined with the dollars subcontracted to small business. Small Business Participation Report shall show separation of all small business entities.

3.5.5 Additional task order small business requirements may be applied based on the work to be performed for each task order and market research.

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SECTION 4 – QUALITY SURVEILLANCE

4.0 Services Summary

4.0.1 Services shall be rendered in conformance with this PWS and the associated TO requirements, and demonstrate accomplishment of contract objectives in accordance with thresholds established in Table 3 below.

4.0.2 The Air Force may identify and utilize a different quality standard or threshold as indicated in a particular RFOP or TO. Thresholds are utilized to establish a quality standard that is measured prior to intervention (contract performance) and post intervention to determine the effectiveness of the contractor’s performance.

4.0.3 Surveillance will be conducted monthly throughout the performance of work, as well as prior to exercise of an Option or upon TO completion.

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Table 3 – Service Summary Performance

Objective Reference Performance

Measurement Performance Threshold Inspection

Method

Submission timeliness TO Integrated Master Schedule (IMS)

The contractor shall provide deliverables in accordance with TO IMS

Deliverables are provided on time in accordance with the TO IMS, unless the contractor identifies a valid delay, provides timely notice in advance of the delay, and an extension is granted by the Government.

100% review of deliverables

Submission quality TO PWS/SOW Deliverables shall be provided with minimal need for re-work

Deliverables are provided to meet specific task order requirements in no more than two draft releases and one final releases.

100% review of deliverables

Submission review TO PWS/SOW Deliverables shall be provided to Government only after contractor’s internal review process has been accomplished (as defined by contractor’s Quality Control Plan)

Each release (draft or final) shall have been vetted through the contractor’s review.

100% review of deliverables

Surveillance Para. 5.2. Formal contract deficiencies resolution shall be addressed in accordance contractor’s Quality Control Plan

CM/TOPOC responds w/in seven days

Generally, no more than three formal deficiencies per TO (inclusive of options);

however, limit may be tailored at TO level

The type of deficiency shall not be repeated

100% review of Status Reports

4.1 Contractor’s Quality Plan

4.1.1 The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. In addition, the Contractor shall develop quality control procedures addressing the areas identified in Section II, Service Summary. The Contractor shall include its quality plan in the Contractor Management Plan (refer Sec 1.2.3), and shall update the quality section as applicable noting the results of internal quality audits that may be performed pursuant to TO quality metrics or objectives.

4.2 Surveillance

4.2.1 The Contractor shall support Air Force quality assurance surveillance.

The Air Force (or a Defense Contract Management Agency (DCMA) representative) will periodically evaluate the Contractor’s performance, IAW Paragraph 4.0.3 (monthly review of Contractor’s submissions), the Contract’s Quality Assurance Surveillance Plan and PWS Section II, or RFP/TO criteria as identified. For those requirements listed in Section 4.0,

- 16 -the Contracting Officer’s Representative (COR) will follow the methods of surveillance specified in PWS Section 4.0, or RFP/TO criteria as identified.

The COR is the Air Force’s authorized representative for the Contracting Officer (CO) and will participate in the administration of this contract. The COR will be assisted by Air Force subject matter experts (SME’s) for particular task orders.

4.2.2 The absence of any contract requirement from the Services Summary (since the Air Force may otherwise identify quality criteria) does not detract from its enforceability nor limit the rights or remedies of the Air Force under any other provision of the contract.

4.2.3 The Contractor shall on a non-interference basis allow Government audits to be performed on Contractor maintained files.

4.2.4 The COR may inform the CM or TOPOC when formal contract deficiencies occur and may request corrective action. The CM or TOPOC shall respond to the concern within one week (7 calendar days) indicating:

(a) cause of the defect; (b) resolution plan with time-line; and (c) plan to mitigate recurrence. If the CM/TOPOC disagrees with the observation they shall so state and the Air Force CO will determine whether the discrepancy is valid. Valid discrepancies will be tracked to ensure resolution and to document repeat occurrences. It is the CM’s responsibility to marshal resources to address valid discrepancies and prevent recurrence. Contractor shall ensure that process to satisfy the above requirement is outlined in the Quality Control Plan (CDRL A002).

4.2.5 Annual and end-of-task order reviews will be accomplished through the Contractor Performance Assessment Reporting System (CPARS).

CPARS will be completed per the requirements of FAR Part 42 and within the framework of the CPARS system (https://www.cpars.gov/index.htm).

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4.3 Contractor Manpower Reporting

4.3.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the 448 SCMW via a secure data collection site.

The contractor shall register this contract an input all required information into eCMRA: https://www.ecmra.mil.

4.3.2 Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the Contractor Manpower Reporting Application (CMRA) help desk.

4.3.3 Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

4.3.4 User Manuals: Data for Air Force service requires must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil