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Heckert Pendant Retrofit Installation and Programming
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FA8126-18-Q-0018
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PERFORMANCE WORK STATEMENT

Repair of

Serv 18-038 WmW Heckert Pendant Retrofit

18 Oct 2017

PREPARED BY:

OC-ALC/OBWK

TINKER AFB 73145

PWS – WmW Heckert Pendant Retrofit

Part I.

1. DESCRIPTION OF SERVICES/GENERAL INFORMATION.

1.1. Scope. The contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation, inspection manuals, personal protective equipment and clothing including reflective clothing (belt, vest, etc), hearing and eye protection including prescription safety glasses, safety harnesses, fall protection equipment, lifting equipment and any incidentals necessary to perform WmW Heckert Pendant Retrofit Repair. The equipment is listed in Appendix A.

1.2. Known Problems. The unit/equipment is inoperable.

1.3. Requested Services. The contractor shall repair, install and program the Control Pendant for the Heckert FU 450 x 1800 ApUG serial number 3348198/012. The Contractor shall provide and OEM Certified Engineer to perform the requirement. The Contractor, upon completion of the installation and programming, shall demonstrate to the COR identified Government

Technical Point of Contact (POC) that all aspects of the system are properly functioning in accordance with (IAW) the manufacturer’s specifications, industry standards, and this PWS.

1.4. Over and Above (O&A): O&A work means work discovered during the course of performing the repair efforts that is within the scope of the contract and necessary in order to satisfactorily complete the contract. O&A shall be completed IAW Defense Federal Acquisition

Regulation Supplement (DFARS) 252.217-7028.

1.4.1 Malfunction and Notification Process: Upon occurrence of an equipment or system malfunction, the COR will contact the Contractor by telephone, email, or fax and provide information below. If the COR notifies the Contractor via telephone, the COR will provide a written copy of the request by email or fax.

the equipment identification number (ID#) a brief description of the malfunction location of equipment name and telephone number of the Point of Contact (POC)

Upon notification of the system malfunction, the technician shall arrive on site at the equipment location within two (2) business days or if overseas five (5) business days.

1.4.2. Equipment Evaluations: The Contractor shall provide a written Estimate Repair Report to the COR by fax or email no later than (NLT) one (1) business day after the completion of the inspection. As a minimum, the information cited on the Estimate Repair Report shall include:

the equipment ID# date of evaluation description of findings and recommendations required parts and part numbers (P/N) cost of parts number of parts needed estimated labor hours required to complete the repair

Any recommendations cited shall consider:

the priority of the requested service available source for obtaining new parts the availability of the new parts shipping and delivery schedules of parts other factors which may be peculiar to the specific repair requirement

1.5. Authorizations for Repair Actions. Only the CO can authorize repair actions. The COR will coordinate any repair actions with the Subject Matter Expert (SME) and the CO to obtain approval to proceed. The Contractor shall ensure all repair actions have documented CO approval before initiating any repair or ordering parts. The Contractor shall demonstrate to the Government

Technical POC/SME that the repairs have been completed.

1.5.1. Once the authorization for repair action has been received from the CO, the Contractor shall order any required part(s) within two (2) business days and notify the COR, in writing, of the estimated arrival date of the part(s). The Contractor shall perform the repair within five (5) business days upon receipt of the parts. The COR will verify the receipt of the parts with the

Contractor to ensure the repair is performed timely.

1.6. Parts and Materials: The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO.

1.7. Service Report: Immediately upon completion of the repairs under this PWS, the Contractor shall provide a written Service Report to the Government Technical POC or COR. The

Government Technical POC will forward the service report to the COR within two (2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five

(5) business days to the COR. The Government will not pay an invoice submitted until an acceptable service report has been received from the Contractor. As a minimum, the final service report shall contain the following information:

Name of the company

Requested service date

Description of services provided

Additional services recommended (if any)

Printed name and signature of technician who performed the service(s)

Printed name and signature of on-site Government Technical POC or COR

Start and completion dates

Complete breakdown of the labor cost (hours and rate)

Material(s) and part(s) used

Details of any other charges

Printed name and signature stating only new parts and materials were used.

1.8. Quality Assurance: According to the contract’s inspection clause, the Government will evaluate the Contractor’s performance under this contract. The COR will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the CO. All services to be performed by the

Contractor during the period of this contract will be subject to review by the CO or COR.

1.9. Corrective Action Report (CAR)/Complaint Contractor Response Time: The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action and preventive action(s) in relation to the submitted CAR or Customer

Complaint.

1.10. Maintenance Documentation: The Contractor shall notify the Government Subject Matter

Expert (SME) upon completion of each repair, IAW OC-ALC Operating Instruction (OI) 21-203, Chapter 1, 2, and 3, as applicable.

1.11. Red Tagged Items: Red Tagged items create unsafe conditions for the workplace and are noted by the annotation of a Red X in the Facilities and Equipment Management Web-Based

(FEMWEB) system. A Red X indicates the equipment is considered unsafe or unserviceable and will not be used until the unsatisfactory condition is corrected and the Red X is cleared. The

Contractor shall not authorize, use or direct equipment to be used until the Red “X” has been properly cleared IAW OC-ALC OI 21-203, Chapter 2.

1.11.1. Red X Clearance: The Contractor shall ensure the Red X’s are cleared IAW OC-ALC OI

21-203, Chapter 2. The Contractor shall immediately notify the shop supervisor or work leader in any instance where the Contractor clears a Red X in his or her assigned work area.

1.11.2. Red X Clearance on Equipment: Red X on Equipment will be cleared in FEMWEB by the shop supervisor, work leader, or supervisor’s designee.

1.12. Continuation of Essential DOD Contractor Services during Crisis: This requirement has been determined not to be essential and does not require continued support during a crisis as defined in DFARS 252.237-7023.

1.13. Hours of Operation: The Contractor shall perform the work required under this contract during the following days and hours: Monday through Friday, 7am-4pm central time. If work hours are required outside the hours stated, the Contractor shall contact the COR for approval from the CO. Upon approval from the CO, the Government Subject Matter Expert (SME) or COR must be present with the Contractor.

1.14. Contractor Personnel: The Contractor shall provide the name of the Contract Manager

(CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and COR, in writing, within five (5) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air

Force Base (AFB). The CM or alternate shall be available to meet on the installation with

Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently.

1.14.1. The Contractor and Contractor personnel shall be required to identify themselves as contractor personnel by introducing themselves or being introduced as Contractor personnel. The

Contractor personnel shall also display distinguishing badges or other visible identification for meetings with Government personnel or while performing work for the OC-ALC on Tinker AFB.

The Contractor and Contractor personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.15. Listing of Contractor Employees: The Contractor shall provide an initial listing of names and position titles of employees who will come to Tinker Air Force Base to the COR within five

(5) business days after the contract award date. Within five (5) business days, the Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract change status or position.

1.15.1. The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security, and/or general well-being, or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States (US) Government if the employment of the person would create a conflict of interest. The Contractor shall not employ any person who is an employee of the Department of the Air Force (AF), either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the

Contractor shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies contained in Air Force Instruction (AFI) 64-106, Air Force Industrial Labor Relations Activities. The Contractor shall be prohibited from employing off-duty CORs who are providing surveillance on any contracts/sub-contracts awarded to the Contractor. All contract personnel, depending on particular condition, occasion, or place or job assignment shall be required to wear professional and suitable attire. All Contractor personnel shall conduct themselves in a professional and courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor personnel in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning the conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

1.16. Environmental Protection & Safety: The Contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The Contractor shall comply with any laws, instructions or regulation changes during the term of this contract.

1.16.1. Contractors shall be compliant Tinker Air Force Base (TAFB) Supplement to Air Force

Instruction (AFI) 32-7086, “Hazardous Materials Management”, Tinker AFB procedures per

Tinker Air Force Base Instruction (TAFBI) 32-7004, “Hazardous Waste Management”, and

Complex procedures per Oklahoma City Air Logistics Complex (OC-ALC) Sup to AFI 32-7086, “Hazardous Material Management” and OC-ALCI 32-101 “Air Quality Record Keeping

Procedure”. Publications are available digitally on e-Publishing website at www.e-publishing.af.mil for downloading or ordering.

1.17. Hazardous Material (HAZMAT): If no HAZMAT will be brought on base or used in performance on this contract, the contractor shall certify “No HAZMAT will be brought on base” or “No HAZMAT Usage” in writing on company letterhead. This certification shall be provided to the COR within ten (10) days after award. Upon COR receipt of the certification, the requirements of this section no longer apply. Appropriate penalties for the contractor, or administrative and disciplinary action for the later shall be assessed if found in violation of above certification.

1.17.1. The Contractor shall not store chemicals or hazardous material (HAZMAT) on Tinker

AFB. Contractors shall be compliant with HAZMAT management procedures per Oklahoma City

Air Logistics Complex (OC-ALC) Supplement to AFI 32-7086, “Hazardous Materials

Management”. The Contractor shall maintain a log of all HAZMAT that is used on base. This usage log shall be provided to the COR monthly, the last business day of each month, or when the required work is completed. The COR will forward the records to the Unit Environmental

Coordinator (UEC) no later than the fourth (4th) day of the following month or the first (1st) subsequent business day.

1.18. Safety Data Sheet (SDS) and Labeling: Upon COR receipt of the “No HAZMAT Usage” certification, the requirements of this section no longer apply.

1.18.1. The Contractor shall not transport, ship or use any chemical, material or substance used in the performance of this PWS on Tinker AFB before written approval is provided by 72

ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The Contractor shall submit to the COR, ten (10) calendar days after contract award date all Safety Data Sheets

(SDSs) and a completed OC-ALC Form 152, SDS Information Sheet. The Contractor shall receive approval from the COR prior to shipping any chemical, material or substance to Tinker AFB. A copy of the manufacturer SDS shall accompany the shipment. Contractor shall comply with the effective dates for SDS requirements IAW the Occupational Safety and Health Administrations

(OSHA) Hazardous Communication Standard, Title 29, Code of Federal Regulation (CFR) Part

1910.1200. The Contractor shall ensure containers of hazardous chemicals are labeled with the following information, prior to shipping to Tinker AFB IAW OSHA Hazardous Communication

Standard, Title 29, CFR Part 1910.1200 (2012): product identifier; signal word; hazard statement(s); precautionary statement(s); pictogram(s); and name, address and telephone number of the chemical manufacturer, importer, or other responsible party. The COR will forward all SDS submittals to 72 ABW/CEIE for approval. A current manufacturer SDS shall be submitted to the

COR if the Contractor changes manufacturer or vendor for any chemicals that were prior approved.

The Contractor shall maintain copies of manufacturer SDSs for all chemicals and SDSs shall be readily accessible at all times by Contractor personnel as well as government employees.

1.19. Hazardous Waste: If no HAZWASTE will be generated during performance of this contract, the contractor shall certify “NO Hazardous Waste Generation” in writing on company http://www.e-publishing.af.mil/ letterhead. This certification shall be provided to the COR within ten (10) days after award. Upon

COR receipt of the “No Hazardous Waste Generation” certification, the requirements of this section no longer apply. Appropriate penalties for the contractor, or administrative and disciplinary action for the later shall be assessed if found in violation of above certification.

1.19.1. The Contractor shall dispose of contaminated solid waste, spent or processed chemical solutions, used rags and hazardous waste in government furnished waste containers located in the shop or area the work is being performed. The Contractor shall notify the COR if the required waste containers are not available on site.

1.20. Discharges: Any discharges into Tinker’s industrial waste treatment plant (IWTP) or sanitary sewer shall be approved and done IAW Tinker Industrial Waste Water Discharge Permit as instructed by 72 ABW/CEIE, Natural Infrastructure Management (Environmental

Compliance). Notice of intent documentation shall be provided to the COR within ten (10) days after award. The COR will submit the required notice of intent documentation to the UEC for 72

ABW/CEIE approval. The Contractor shall not discharge into IWTP and sanitary sewer prior to approval issued by 72 ABW/CEIE. The Contractor shall maintain records of written approval issued by 72 ABW/CEIE for discharges into IWTP and sanitary sewer.

1.21. Off-Site Discharges: For discharges outside of Tinker AFB, the Contractor shall ensure waste water discharges, that may contain pollutants resulting from any contracted service, go to a state or federal permitted treatment facility such as a municipal Publicly Owned Treatment Works

(POTW). The Contractor shall provide a letter ten (10) calendar days after contract award date to the COR from the POTW that states the POTW is permitted for all pollutants that the Contractor may discharge during the contracted service.

1.22. Spills: Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident. When possible, the Contractor shall use a base telephone to receive help from Tinker AFB 911. If using a cell phone, the Contractor shall request Tinker AFB 911. The Contractor shall immediately report all environmental violations to the COR and UEC. The Contractor shall provide five (5) copies of a typed or written report about the incident within four (4) clock hours as follows:

1.23. One (1) copy to CO, two (2) copies to the COR, a copy for UEC and one (1) copy for record.

The format of the report shall be left up to the Contractor, but the report shall contain the following information:

1.) Name and contact number of person reporting the spill

2.) Date and time of incident

3.) Location and source of spill

4.) Substance or pollutant spilled

5.) Amount spilled and rate of discharge

6.) Any damages or injuries involved

7.) Extent of area impacted

8.) Potential hazards

9.) Actions taken

10.) Organizations contacted

11.) Remarks Section - that addresses the cause of the spill (e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded.

1.24. Environmental Training: Upon COR receipts of the “No Hazardous Waste Generation” certification, the requirements of this section no longer apply.

1.24.1. Contractor personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of Resource Conservation Recovery Act (RCRA) regulations in 40 CFR 260 through 279; applicable State Laws and regulations; DoD, Air Force and local requirements. This training can be obtained through creditable training institutions or companies.

All training shall be approved by 72 ABW/CEIE, Natural Infrastructure Management

(Environmental Compliance). RCRA training is available at http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm;

http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000 and http://www.lion.com/Storing-Hazardous-Waste-for-LQGs at the Contractor’s expense. Prior to obtaining training, the Contractor shall provide the name of the training institution or company and course description to the COR for approval within ten (10) calendar days after contract award date. Once written approval is received from the COR, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this PWS to the COR, within thirty (30) calendar days after contract award date. In addition to the required environmental training, Contractors shall be compliant with Tinker AFB procedures per TAFBI

32-7004, “Hazardous Waste Management”.

1.25. Forms, Technical Orders (T.O.), AFI, AFMCI and Publications: The Contractor shall obtain the forms and publications expressly required to perform the work in this contract via internet at www.e-publishing.af.mil. In the event a form or publication is not available online, the

COR will provide the form, instruction or publication to the Contractor upon written request (e-mail is acceptable) by the Contractor. In the event, laws, regulations, TO’s, AFI’s or Air Force

Material Command Instructions (AFMCI’s) change during the term of this contract, the Contractor is required to comply as such changes come into effect. Contractors delivering or handling official

USAF records shall comply with the applicable records management regulations, AFI 33-322, Chapter 3 in its entirety.

1.26. Foreign National(s): The Contractor shall notify the COR before sending a Foreign National representative to perform services. Special rules apply for foreign national(s) visiting a US

Government facility.

1.27. Housekeeping: The Contractor shall keep the work areas clean and neat IAW industry standards, OSHA, fire and safety standards, and this PWS.

1.28. Foreign Object Damage (FOD) and Dropped Object Prevention: Contractor personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers, and the Contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps, and in aircraft hangers and maintenance areas are required to receive the http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000

FOD/DOP training and to comply with AFI 36-2232, AFMC Supplement 1, paragraph 9.2., and

A4.3.4. (Initial)/A4.3.5. (Refresher). The Contractor and Contractor personnel shall acknowledge the FOD/DOP training either by viewing the Digital Versatile Disc (DVD) provided by the COR or the You Tube site, http://www.youtube.com/watch?v=tYcbodjFPnM. The Contractor shall provide a contractor devised certificate to the COR for each employee within five (5) business days after the contract award date. The certificates shall have the title of the training, the name of the person who received the training, and the date of the training. The Contractor shall also ensure all new employees view the FOD/DOP training and provide a contractor devised certificate of training to the COR prior to the employees starting work in the OC-ALC shops. On an annual basis, the Contractor and Contractor personnel shall be required to review the FOD/DOP training and to provide an updated contractor devised certificate of training to the COR within five (5) business days of the new period of performance (PoP) start date.

1.29. Tool Control and Accountability: While performing contract services in or around

Maintenance Production Shops, which includes ramp areas, the Contractor shall comply with AFI

21-101_AFMC Supplement 1, 21-101, Chapter 10 (all paragraphs) and OC-ALCI 21-112, paragraph 14.1. and 14.5.3. The Contractor shall provide the completed MXRIWRS Form 032 prior to performing work in the OC-ALC industrial areas. The MXRIWRS Form 032 is available from the COR. The Contractor shall provide a Contractor Tool Listing, MXRIWRS Form 032, to the COR within five (5) business days after (insert type of action, i.e. PM, RM, etc.) actions. The

Contractor or Contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. The Contractor personnel shall immediately notify the COR of any tools that are missing or lost from the work area or container (e.g. tool or job box or tool bag). The COR will report any missing Contractor’s tools which have not been located within one (1) hour after notification to the appropriate Government personnel. The

Contractor shall obtain the Form 32 from the COR. The CM shall ensure each employee on the job site receives a briefing from the COR about Housekeeping, FOD/DOP, and Tool Control prior to starting work in OC-ALC Industrial Areas.

1.30. Privately Owned Motor Vehicles (POV): Contractor personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB per AFMAN 31-116, in its entirety, “Motor Vehicle Traffic Supervision”. The Contractor shall comply with Tinker AFBI 24-302, in its entirety for the operation of POVs within Tinker AFB.

1.31. Visitors Pass: The Contractor shall contact the COR seven (7) business days before arriving on Tinker AFB in order to make arrangements for Visitors Passes. The COR will assign a sponsor for the Contractor from within the organization. The Contractor and the sponsor shall arrange to meet at Pass and Registration, Building 6611 at the Tinker Gate which is South of I-40 off of Air

Depot. The Contractor shall provide two (2) forms of identification, one of which shall be a picture

ID, to the 72 SFS. The 72 SFS will provide an AF Form 75, Visitors Pass, which will be valid for up to thirty (30) calendar days.

1.32. Safety and Health on Government Installations: While performing work under this contract the Contractor shall comply with all applicable federal, state, and local and the specific

Air Force regulations (as applicable) regarding occupational safety and health addressed in the

PWS. During the execution of the contract the Contractor shall notify the CO, COR, and http://www.youtube.com/watch?v=tYcbodjFPnM

Government Contract Administrator (CA) within one (1) business day of any damage to

Government property where the dollar value exceeds $500,000.00 and within two (2) work days, for any damage to Government property less than $500,000.00. The Contractor shall notify the

(CO) within one (1) business day of any injury to contract personnel which occurs while on a

Government installation.

1.32.1. Mishap notifications shall contain, as a minimum, the following information:

Contract, Contract Number, Name and Title of Person(s) Reporting

Date, Time and exact location of accident/incident

Brief Narrative of accident/incident (Events leading to accident/incident)

Cause of accident/incident, if known

Estimated cost of accident/incident (material and labor to repair/replace)

Nomenclature of equipment and personnel involved in accident/incident

Corrective actions (taken or proposed)

Other pertinent information

1.32.2. If requested by the designated CO, the Contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records, until released by the Procuring Safety Office. Contractors will not dispose of contract data related to a mishap until notified to do so by the CO.

Applicable Regulations and Air Force Instructions:

29 CFR 1910 OSHA Standards for General Industry

AFI 91-203 Air Force Consolidated Occupational Safety Instruction

AFI 91-207 THE US AIR FORCE TRAFFIC SAFETY PROGRAM 12 Sep 2013

AFI 31-218 AIR FORCE MOTOR VEHICLE TRAFFIC SUPERVISION

1.32.3. While on a government installation the Contractor shall be required to follow applicable installation traffic safety regulations and any applicable safety requirements required by the work center supervisor as it pertains to execution of the contract while in the work center; these may include but are not limited to general personal protective equipment such as safety glasses, hearing protection, and hard hats. The Contractor shall comply with base/shop emergency procedures for fire, tornado etc.

1.33. Emergency Procedures. The Contractor personnel shall follow the direction of the

Government personnel with regard to emergency procedures, such as fire, tornado, active shooter, bomb threats, or other emergency. It is the responsibility of the Contractor to provide guidance and to establish procedures for its employees to respond to an emergency. It is the Contractor’s responsibility to account for their employees following an emergency evacuation. The Contractor personnel shall participate with the Government personnel in all fire and tornado drills at no additional cost to the Government.

2. SERVICE SUMMARY.

The Contractor shall be aware that in the absence of any contract requirement from the Service

Summary does not detract from its enforceability nor limit the rights or remedies of the

Government under any other provision of the contract. The Contractor shall ensure the following service summary requirements are accomplished:

SS Performance Objective

PWS

Para.

Performance Threshold

1 Requested Services. The contractor shall repair, install and program the Control Pendant for the Heckert FU 450 x 1800 ApUG serial number 3348198/012. The Contractor shall provide and OEM

Certified Engineer to perform the requirement. The Contractor, upon completion of the installation and programming, shall demonstrate to the COR identified Government Technical Point of

Contact (POC) that all aspects of the system are properly functioning in accordance with (IAW) the manufacturer’s specifications, industry standards, and this PWS.

1.3. 100% Compliance

2 Over and Above (O&A): O&A work means work discovered during the course of performing the repair efforts that is within the scope of the contract and necessary in order to satisfactorily complete the contract. O&A shall be completed IAW Defense

Federal Acquisition Regulation Supplement (DFARS) 252.217-

7028.

1.4. 100%

Authorizations for Repair Actions. Only the CO can authorize repair actions. The COR will coordinate any repair actions with the Subject Matter Expert (SME) and the CO to obtain approval to proceed. The Contractor shall ensure all repair actions have documented CO approval before initiating any repair or ordering parts. The Contractor shall demonstrate to the Government Technical POC/SME that the repairs have been completed.

1.5. Periodic

4 Once the authorization for repair action has been received from the CO, the Contractor shall order any required part(s) within two (2) business days and notify the COR, in writing, of the estimated arrival date of the part(s). The Contractor shall perform the repair within five (5) business days upon receipt of the parts. The COR will verify the receipt of the parts with the Contractor to ensure the repair is performed timely.

1.5.1. Periodic

5 The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO.

1.6. Periodic

Para.

Performance Threshold

6 Service Report: Immediately upon completion of the repairs under this PWS, the Contractor shall provide a written Service Report to the

Government Technical POC or COR. The Government Technical

POC will forward the service report to the COR within two (2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the

COR. The Government will not pay an invoice submitted until an acceptable service report has been received from the Contractor. As a minimum, the final service report shall contain the following

Name of the company

Requested service date

Description of services provided

Additional services recommended (if any)

Printed name and signature of technician who performed the service(s)

Printed name and signature of on-site Government Technical

POC or COR

Start and completion dates

Complete breakdown of the labor cost (hours and rate)

Material(s) and part(s) used

Details of any other charges

Printed name and signature stating only new parts and materials were used.

1.7. 100%

7 The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action and preventive action(s) in relation to the submitted CAR or Customer Complaint.

1.9. 100%

8 Maintenance Documentation: The Contractor shall notify the

Government Subject Matter Expert (SME) upon completion of each repair, IAW OC-ALC Operating Instruction (OI) 21-203, Chapter 1, 2, and 3, as applicable.

1.10. Periodic

9 Red Tagged Items: Red Tagged items create unsafe conditions for the workplace and are noted by the annotation of a Red X in the

Facilities and Equipment Management Web-Based (FEMWEB) system. A Red X indicates the equipment is considered unsafe or unserviceable and will not be used until the unsatisfactory condition

1.11. Periodic

Para.

Performance Threshold is corrected and the Red X is cleared. The Contractor shall not authorize, use or direct equipment to be used until the Red “X” has been properly cleared IAW OC-ALC OI 21-203, Chapter 2.

10 Red X Clearance: The Contractor shall ensure the Red X’s are cleared IAW OC-ALC OI 21-203, Chapter 2. The Contractor shall immediately notify the shop supervisor or work leader in any instance where the Contractor clears a Red X in his or her assigned work area.

1.11.1. Periodic

11 Red X Clearance on Equipment: Red X on Equipment will be cleared in FEMWEB by the shop supervisor, work leader, or supervisor’s designee.

1.11.2. Periodic

12 The Contractor shall perform the work required under this contract during the following days and hours: Monday through Friday, 7am-

4pm central time. If work hours are required outside the hours stated, the Contractor shall contact the COR for approval from the CO. Upon approval from the CO, the Government Subject Matter Expert (SME) or COR must be present with the Contractor.

1.13. Periodic

13 The Contractor shall provide the name of the Contract Manager (CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and COR, in writing, within five (5) business days after the contract award date. The

Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker

Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently.

1.14. Periodic

14 The Contractor and Contractor personnel shall be required to identify themselves as contractor personnel by introducing themselves or being introduced as Contractor personnel. The Contractor personnel shall also display distinguishing badges or other visible identification for meetings with Government personnel or while performing work for the OC-ALC on Tinker AFB. The Contractor and Contractor personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.14.1. Periodic

Para.

Performance Threshold

15 The Contractor shall provide an initial listing of names and position titles of employees who will come to Tinker Air Force Base to the

COR within five (5) business days after the contract award date.

Within five (5) business days, the Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract change status or position.

1.15. Periodic

16 Environmental Protection & Safety: The Contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The

Contractor shall comply with any laws, instructions or regulation changes during the term of this contract.

1.16. Periodic

17 Hazardous Material (HAZMAT): If no HAZMAT will be brought on base or used in performance on this contract, the contractor shall certify “No HAZMAT will be brought on base” or “No HAZMAT

Usage” in writing on company letterhead. This certification shall be provided to the COR within ten (10) days after award. Upon COR receipt of the certification, the requirements of this section no longer apply. Appropriate penalties for the contractor, or administrative and disciplinary action for the later shall be assessed if found in violation of above certification.

1.17. 100%

18 The Contractor shall not store chemicals or hazardous material

(HAZMAT) on Tinker AFB. Contractors shall be compliant with

HAZMAT management procedures per Oklahoma City Air Logistics

Complex (OC-ALC) Supplement to AFI 32-7086, “Hazardous

Materials Management”. The Contractor shall maintain a log of all

HAZMAT that is used on base. This usage log shall be provided to the COR monthly, the last business day of each month, or when the required work is completed. The COR will forward the records to the

Unit Environmental Coordinator (UEC) no later than the fourth (4th) day of the following month or the first (1st) subsequent business day.

1.17.1. 100%

19 Hazardous Waste: If no HAZWASTE will be generated during performance of this contract, the contractor shall certify “NO

Hazardous Waste Generation” in writing on company letterhead.

This certification shall be provided to the COR within ten (10) days after award. Upon COR receipt of the “No Hazardous Waste

Generation” certification, the requirements of this section no longer apply. Appropriate penalties for the contractor, or administrative and disciplinary action for the later shall be assessed if found in violation of above certification.

1.19. 100%

Para.

20 The Contractor shall dispose of contaminated solid waste, spent or processed chemical solutions, used rags and hazardous waste in government furnished waste containers located in the shop or area the work is being performed. The Contractor shall notify the COR if the required waste containers are not available on site.

1.19.1.

21 Discharges: Any discharges into Tinker’s industrial waste treatment plant (IWTP) or sanitary sewer shall be approved and done IAW

Tinker Industrial Waste Water Discharge Permit as instructed by 72

ABW/CEIE, Natural Infrastructure Management (Environmental

Compliance). Notice of intent documentation shall be provided to the

COR within ten (10) days after award. The COR will submit the required notice of intent documentation to the UEC for 72

ABW/CEIE approval. The Contractor shall not discharge into IWTP and sanitary sewer prior to approval issued by 72 ABW/CEIE. The

Contractor shall maintain records of written approval issued by 72

ABW/CEIE for discharges into IWTP and sanitary sewer.

1.20. 100%

22 Off-Site Discharges: For discharges outside of Tinker AFB, the

Contractor shall ensure waste water discharges, that may contain pollutants resulting from any contracted service, go to a state or federal permitted treatment facility such as a municipal Publicly

Owned Treatment Works (POTW). The Contractor shall provide a letter ten (10) calendar days after contract award date to the COR from the POTW that states the POTW is permitted for all pollutants that the

Contractor may discharge during the contracted service.

1.21. 100%

23 Spills: Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident. When possible, the

Contractor shall use a base telephone to receive help from Tinker AFB

911. If using a cell phone, the Contractor shall request Tinker AFB

911. The Contractor shall immediately report all environmental violations to the COR and UEC. The Contractor shall provide five

(5) copies of a typed or written report about the incident within four

(4) clock hours as follows:

100%

24 One (1) copy to CO, two (2) copies to the COR, a copy for UEC and one (1) copy for record. The format of the report shall be left up to the Contractor, but the report shall contain the following information:

1.23. Periodic

Para.

Performance Threshold

1.) Name and contact number of person reporting the spill

2.) Date and time of incident

3.) Location and source of spill

4.) Substance or pollutant spilled

5.) Amount spilled and rate of discharge

6.) Any damages or injuries involved

7.) Extent of area impacted

8.) Potential hazards

9.) Actions taken

10.) Organizations contacted

11.) Remarks Section - that addresses the cause of the spill

(e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded.

25 Environmental Training: Upon COR receipts of the “No Hazardous

Waste Generation” certification, the requirements of this section no longer apply.

1.24. Periodic

26 Contractor personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of

Resource Conservation Recovery Act (RCRA) regulations in 40 CFR

260 through 279; applicable State Laws and regulations; DoD, Air

Force and local requirements. This training can be obtained through creditable training institutions or companies. All training shall be approved by 72 ABW/CEIE, Natural Infrastructure Management

(Environmental Compliance). RCRA training is available at http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm;

http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a

34_sh_enus000000 and http://www.lion.com/Storing-Hazardous-Waste-for-LQGs at the

Contractor’s expense. Prior to obtaining training, the Contractor shall provide the name of the training institution or company and course description to the COR for approval within ten (10) calendar days after contract award date. Once written approval is received from the

COR, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this

PWS to the COR, within thirty (30) calendar days after contract award date. In addition to the required environmental training, Contractors shall be compliant with Tinker AFB procedures per TAFBI 32-7004, “Hazardous Waste Management”.

1.24.1. 100%

27 Forms, Technical Orders (T.O.), AFI, AFMCI and Publications:

The Contractor shall obtain the forms and publications expressly

1.25. Periodic

Para.

Performance Threshold required to perform the work in this contract via internet at www.e-publishing.af.mil. In the event a form or publication is not available online, the COR will provide the form, instruction or publication to the Contractor upon written request (e-mail is acceptable) by the

Contractor. In the event, laws, regulations, TO’s, AFI’s or Air Force

Material Command Instructions (AFMCI’s) change during the term of this contract, the Contractor is required to comply as such changes come into effect. Contractors delivering or handling official USAF records shall comply with the applicable records management regulations, AFI 33-322, Chapter 3 in its entirety.

28 Foreign National(s): The Contractor shall notify the COR before sending a Foreign National representative to perform services.

Special rules apply for foreign national(s) visiting a US Government facility.

1.26. Periodic

29 The Contractor shall keep the work areas clean and neat IAW industry standards, OSHA, fire and safety standards, and this PWS.

1.27. Periodic

30 Foreign Object Damage (FOD) and Dropped Object Prevention:

Contractor personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground

Equipment (AGE), trainers, and the Contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps, and in aircraft hangers and maintenance areas are required to receive the FOD/DOP training and to comply with AFI 36-2232, AFMC Supplement 1, paragraph 9.2., and A4.3.4. (Initial)/A4.3.5.

(Refresher). The Contractor and Contractor personnel shall acknowledge the FOD/DOP training either by viewing the Digital

Versatile Disc (DVD) provided by the COR or the You Tube site, http://www.youtube.com/watch?v=tYcbodjFPnM. The Contractor shall provide a contractor devised certificate to the COR for each employee within five (5) business days after the contract award date.

The certificates shall have the title of the training, the name of the person who received the training, and the date of the training. The

Contractor shall also ensure all new employees view the FOD/DOP training and provide a contractor devised certificate of training to the

COR prior to the employees starting work in the OC-ALC shops. On an annual basis, the Contractor and Contractor personnel shall be required to review the FOD/DOP training and to provide an updated contractor devised certificate of training to the COR within five (5) business days of the new period of performance (PoP) start date.

1.28. Periodic

http://www.youtube.com/watch?v=tYcbodjFPnM

Para.

31 Tool Control and Accountability: While performing contract services in or around Maintenance Production Shops, which includes ramp areas, the Contractor shall comply with AFI 21-101_AFMC

Supplement 1, 21-101, Chapter 10 (all paragraphs) and OC-ALCI 21-

112, paragraph 14.1. and 14.5.3. The Contractor shall provide the completed MXRIWRS Form 032 prior to performing work in the OC-

ALC industrial areas. The MXRIWRS Form 032 is available from the COR. The Contractor shall provide a Contractor Tool Listing, MXRIWRS Form 032, to the COR within five (5) business days after

(insert type of action, i.e. PM, RM, etc.) actions. The Contractor or

Contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. The

Contractor personnel shall immediately notify the COR of any tools that are missing or lost from the work area or container (e.g. tool or job box or tool bag). The COR will report any missing Contractor’s tools which have not been located within one (1) hour after notification to the appropriate Government personnel. The Contractor shall obtain the Form 32 from the COR. The CM shall ensure each employee on the job site receives a briefing from the COR about

Housekeeping, FOD/DOP, and Tool Control prior to starting work in

OC-ALC Industrial Areas.

1.29. Periodic

32 Visitors Pass: The Contractor shall contact the COR seven (7) business days before arriving on Tinker AFB in order to make arrangements for Visitors Passes. The COR will assign a sponsor for the Contractor from within the organization. The Contractor and the sponsor shall arrange to meet at Pass and Registration, Building 6611 at the Tinker Gate which is South of I-40 off of Air Depot. The

Contractor shall provide two (2) forms of identification, one of which shall be a picture ID, to the 72 SFS. The 72 SFS will provide an AF

Form 75, Visitors Pass, which will be valid for up to thirty (30) calendar days.

100%

33 Safety and Health on Government Installations: While performing work under this contract the Contractor shall comply with all applicable federal, state, and local and the specific Air Force regulations (as applicable) regarding occupational safety and health addressed in the PWS. During the execution of the contract the

Contractor shall notify the CO, COR, and Government Contract

Administrator (CA) within one (1) business day of any damage to

Government property where the dollar value exceeds $500,000.00 and within two (2) work days, for any damage to Government

1.32. Periodic

Para.

Performance Threshold property less than $500,000.00. The Contractor shall notify the (CO) within one (1) business day of any injury to contract personnel which occurs while on a Government installation.

34 Mishap notifications shall contain, as a minimum, the following

Contract, Contract Number, Name and Title of Person(s)

Reporting

Date, Time and exact location of accident/incident

Brief Narrative of accident/incident (Events leading to accident/incident)

Cause of accident/incident, if known

Estimated cost of accident/incident (material and labor to repair/replace)

Nomenclature of equipment and personnel involved in accident/incident

Corrective actions (taken or proposed)

Other pertinent information

1.32.1. Periodic

35 If requested by the designated CO, the Contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records, until released by the Procuring

Safety Office. Contractors will not dispose of contract data related to a mishap until notified to do so by the CO.

Applicable Regulations and Air Force Instructions:

29 CFR 1910 OSHA Standards for General Industry

AFI 91-203 Air Force Consolidated Occupational Safety Instruction

AFI 91-207 THE US AIR FORCE TRAFFIC SAFETY PROGRAM

12 Sep 2013

AFI 31-218 AIR FORCE MOTOR VEHICLE TRAFFIC

SUPERVISION

1.32.2. 100%

36 While on a government installation the Contractor shall be required to follow applicable installation traffic safety regulations and any applicable safety requirements required by the work center supervisor as it pertains to execution of the contract while in the work center;

these may include but are not limited to general personal protective equipment such as safety glasses, hearing protection, and hard hats.

The Contractor shall comply with base/shop emergency procedures for fire, tornado etc.

1.32.3. 100%

Para.

37 Emergency Procedures. The Contractor personnel shall follow the direction of the Government personnel with regard to emergency procedures, such as fire, tornado, active shooter, bomb threats, or other emergency. It is the responsibility of the Contractor to provide guidance and to establish procedures for its employees to respond to an emergency. It is the Contractor’s responsibility to account for their employees following an emergency evacuation. The Contractor personnel shall participate with the Government personnel in all fire and tornado drills at no additional cost to the Government.

1.33. Periodic

3. GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES

3.1. Government Furnished Property. On-Base, programming and installation. GFP is not applicable to this contract in accordance with FAR Parts 45 and 52.245 plus supplements.

3.2. Shared Property of the Government is not applicable to the performance of this contract.

3.3. Government Furnished Services (GFS) are applicable during the performance of this contract. Security forces, fire emergency, and routine services

3.4. Intangible Government Property is not applicable to the performance of this contract.

3.5. Contractor Acquired Property (CAP) or Fabrication.

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