76_AMXG's_Reverse_Osmosis_System_PWS.pdf

Performance Work Statement for

76 AMXG’s

Preventive and Remedial Maintenance of

Reverse Osmosis Water Systems

26 FEB 2015

Prepared By:

OC-ALC/OBWK

Tinker Air Force Base 73145

76 AMXG’s Reverse Osmosis System

1.1 Scope. The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform the Preventive Maintenance (PM) and Remedial Maintenance (RM) on all twenty-eight (28) 76 AMXG’s Reverse Osmosis Water Systems at the Oklahoma City–Air Logistics Complex (OC-ALC). The Contractor shall also provide Personal Protective Equipment (PPE) and clothing, to include reflective clothing (belt, vest, etc.); hearing and eye protection, to include prescription safety glasses; safety harnesses; fall protection equipment; and any incidentals necessary to perform the requirements of this Performance Work Statement (PWS). The equipment is listed in Appendix A.

1.1.1 The Contractor shall be responsible for insuring all services, parts and Original

Equipment Manufacturer (OEM) components provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.

1.2 Preventive Maintenance (PM). The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and providing adjustment to compensate for normal wear before failure occurs. The Contractor shall perform all PM’s IAW the OEM specifications. The Contractor shall perform four (4) PM’s per year on each item listed in Appendix A. The Contractor shall provide a copy of the PM schedule to the contracting administrator along with the Contracting Officer Representative (COR) within five (5) business days after contract award. The Contractor shall notify the COR seven (7) business days prior to each scheduled PM visit.

1.2.1 At the beginning of the Period of Performance, the Reverse Osmosis Systems filters as well as any associated pre-filters shall be replaced. Upon replacement of the filters as well as any associated pre-filters, a schedule of every thirteen (13) weeks thereafter shall commence.

1.3 Over and Above (O&A): O&A is defined as work discovered during the course of performing the repair efforts that is within the scope of the contract and necessary in order to satisfactorily complete the contract. O&A shall be completed IAW Defense Federal Acquisition Regulation Supplement (DFARS) 252.217-7028

1.4 Remedial Maintenance (RM). RM is defined as unscheduled work requirements which are not otherwise defined in this PWS. RM includes the evaluation, troubleshooting and diagnosis of equipment to isolate the source of a malfunction.

1.4.1 Operations Demonstration. After completion of the RM, the Contractor shall demonstrate to the Gov’t Technical POC/SME that the repairs have been completed and all aspects of the system are properly functioning IAW manufacturer’s equipment specifications and this PWS.

1.5 Malfunction and Notification Process. Upon occurrence of an equipment or system malfunction, the COR will contact the Contractor by telephone, email, or fax and provide the information below. If the COR notifies the Contractor via telephone, the COR will provide a written copy of the request by email or fax.

• the equipment identification number (ID#)

• a brief description of the malfunction

• location of equipment

• name and telephone number of the Point of Contact (POC)

1.5.1 Upon notification of the system malfunction, the technician shall arrive on site at the equipment location within two (2) business days or if overseas five (5) business days.

1.6 Equipment Evaluations. The Contractor shall provide a written Estimate Repair Report to the COR by fax or email no later than (NLT) one (1) business day after the completion of the inspection. As a minimum, the information cited on the Estimate Repair Report shall include:

• the equipment ID#

• date of evaluation

• description of findings and recommendations

• required parts and part numbers (P/N)

• cost of parts

• number of parts needed

• estimated labor hours required to complete the repair

Any recommendations cited shall consider:

• the priority of the requested service

• available source for obtaining new parts

• the availability of the new parts

• shipping and delivery schedules of parts

• other factors which may be peculiar to the specific repair requirement

1.7 Authorizations for Repair Actions. Only the Contracting Officer (CO) can authorize repair actions. The COR will coordinate any repair actions with the Subject Matter Expert (SME) and the CO in order to obtain the approval to proceed. The Contractor shall ensure all repair actions have the documented CO approval, in writing, before initiating any repair or ordering parts. The Contractor shall demonstrate to the Government identified Technical Point of Contact (POC)/SME that the repairs have been completed.

1.7.1 Once the authorization for repair action has been received from the CO, the Contractor shall order any required parts within two (2) business days and notify the COR and the contracting administrator, in writing, of the estimated arrival date of the parts. Upon the receipt of the parts, the Contractor shall perform the repair within five (5) business days.

The COR will verify the receipt of the parts with the Contractor to ensure the repair is performed in a timely manner.

1.8 Parts and Materials. The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO.

1.9 Service Report. Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written Service Report to the Government identified Technical POC or COR. The Government identified Technical POC will forward the service report to the COR and contracting administrator within two

(2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the COR. As a minimum, the final service report shall contain the following information:

• name of the company

• requested service date

• contract number

• equipment ID#

• description of services provided

• additional services recommended (if any)

• printed name and signature of technician who performed the services

• printed name and signature of on-site Government identified Technical POC or

COR

• start and completion dates

• complete breakdown of the labor cost (hours and rate)

• materials and parts used

• details of any other charges

• printed name and signature stating only new parts and materials were used

• written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order

1.10 Increase of Equipment: The Government reserves the right to increase the number of the Reverse Osmosis Water System to be serviced by 15%, through means of a modification based on the Government need during the life of the contract. The Contractor shall provide the agreed upon name of equipment PM/RM services IAW the unit prices, terms and conditions agreed upon in the Basic and Option years of the contract.

1.11 Quality Assurance. According to the contract’s inspection clause, the Government will evaluate the Contractor’s performance under this contract. The COR will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the CO. All services to be performed by the Contractor during the period of this contract will be subject to review by the CO or COR.

1.12 Corrective Action Report (CAR)/Complaint Contractor Response Time. The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action, and preventive actions in relation to the submitted CAR or Customer Complaint.

1.13 Continuation of Essential Department of Defense (DoD) Contractor Services During

Crisis: This requirement has been determined not to be essential and does not require continued support during a crisis as defined in DFARS 252.237-7023.

1.14 Hours of Operation. The Contractor shall perform the work required under this contract during the following days and hours: Monday through Friday, 7:00am – 3:30pm. If work hours are required outside the hours stated, the Contractor shall contact the COR for approval from the CO. Upon approval from the CO, the Government identified Technical POC or COR must be present with the Contractor.

1.14.1 These dates and hours exclude Federal Holidays, base closures due to inclement weather, and furlough days, as applicable.

1.15 Contractor Personnel. The Contractor shall provide the name of the Contract Manager

(CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and COR, in writing, within five (5) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently.

1.15.1 The Contractor and Contractor personnel shall be required to identify themselves as

Contractor personnel by introducing themselves or being introduced as Contractor personnel. The Contractor personnel shall also display distinguishing badges or other visible identification for meetings with Government personnel or while performing work for the OC-ALC on Tinker AFB. The Contractor and Contractor personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.16 Listing of Contractor Employees. The Contractor shall provide an initial listing of the

Contractor employees’ names and position titles to the COR within five (5) business days after the contract award date. Within five (5) business days, the Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract change status or position.

1.16.1 The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security, and/or general well-being, or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States (US) Government if the employment of the person would create a conflict of interest. The Contractor shall not employ any person who is an employee of the Department of the Air Force (AF), either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies contained in Air Force Instruction (AFI) 64-106, Air Force Industrial Labor Relations Activities. The Contractor shall be prohibited from employing off-duty CORs who are providing surveillance on any contracts/sub-contracts awarded to the Contractor. All Contractor personnel, depending on particular condition, occasion, or place or job assignment shall be required to wear professional and suitable attire. All Contractor personnel shall conduct themselves in a professional and courteous manner.

The selection, assignment, reassignment, transfer, supervision, management, and control of Contractor personnel in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning the conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

1.17 Environmental Protection & Safety. The Contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, regulations, instructions, and requirements regarding environmental protection and occupational safety and health.

The Contractor shall comply with any laws, instructions, or regulation changes during the term of this contract.

1.17.1 Contractors shall be compliant with the Tinker AFB Supplement to Air Force Instruction

(AFI) 32-7086, “Hazardous Materials Management”, Tinker AFB procedures per Tinker AFB Instruction (TAFBI) 32-7004, “Hazardous Waste Management”, and Complex procedures per OC-ALC Supplement to AFI 32-7086, “Hazardous Material Management” and OC-ALC Instruction (OC-ALCI) 32-101 “Air Quality Record Keeping Procedure”. Publications are available digitally on the e-Publishing website at www.e-publishing.af.mil for downloading or ordering.

1.18 Material Safety Data Sheet/Safety Data Sheet (MSDS/SDS). Upon the COR’s confirmed receipt of the Contractor’s written certification which states “No HAZMAT Usage”, the requirements of this section are no longer applicable. Said certification letter shall be printed on company letterhead and contain the applicable contract number for which the services are being performed.

1.18.1 The Contractor shall not transport, ship or use any chemical, material or substance used in the performance of this PWS on Tinker AFB before the written approval is provided by the 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance).

The Contractor shall submit to the COR, ten (10) calendar days after the contract award date, all MSDS or SDS and a completed OC-ALC Form 152, MSDS/SDS Information Sheet. The Contractor shall receive approval from the COR prior to shipping any chemical, material, or substance to Tinker AFB. A copy of the manufacturer MSDS/SDS http://www.e-publishing.af.mil/ shall accompany the shipment. The Contractor shall comply with the effective dates for SDS requirements IAW the Occupational Safety and Health Administration (OSHA) Hazardous Communication Standard, Title 29, Code of Federal Regulation (CFR) Part

1910.1200. The COR will forward all MSDS/SDS submittals to the 72 ABW/CEIE for approval. A current manufacturer MSDS/SDS shall be submitted to the COR if the Contractor changes manufacturer or vendor for any chemicals that were previously approved. The Contractor shall maintain copies of the manufacturer MSDS/SDS for all chemicals. The MSDS/SDS shall be readily accessible at all times by Contractor personnel as well as Government employees.

1.19 Hazardous Material (HAZMAT). If HAZMAT shall not be brought on base or used in the performance of this contract, the Contractor shall provide certification, in writing and printed on company letterhead, which states “No HAZMAT will be brought on base” or “No HAZMAT Usage”. Said letter shall also contain the contract number for which the statement applies. This certification shall be provided to the COR within ten (10) business days after the contract award date. Upon the receipt of the certification by the COR, the requirements of this section are no longer applicable.

1.19.1 The Contractor shall not store chemicals or HAZMAT on Tinker AFB. Contractors shall be compliant with HAZMAT management procedures per the OC-ALC Supplement to AFI 32-7086, “Hazardous Materials Management”. The Contractor shall maintain a log of all HAZMAT that is used on base. This usage log shall be provided to the COR monthly, the last business day of each month, or when the required work is completed.

The COR will forward the records to the Unit Environmental Coordinator (UEC) no later than the fourth (4th) calendar day of the following month or the first (1st) subsequent business day.

1.20 Hazardous Waste (HAZWASTE). If HAZWASTE shall not be generated during the performance of this contract, the Contractor shall provide written certification which states that there is “No Hazardous Waste Generation”. Said certification letter shall be printed on company letterhead and contain the applicable contract number. This certification shall be provided to the COR within ten (10) business days after award.

Upon the COR’s confirmed receipt of the Contractor’s written certification which states “No Hazardous Waste Generation”, the requirements of this section are no longer applicable.

1.20.1 The Contractor shall dispose of HAZWASTE in Government furnished waste containers located in the shop or area where the work is being performed. The Contractor shall notify the COR if the required waste containers are not available on site.

1.21 Discharges. Any discharges into Tinker’s Industrial Waste Treatment Plant (IWTP) or sanitary sewer shall be approved and accomplished IAW the Tinker Industrial Waste Water Discharge Permit as instructed by the 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The COR will submit the required notice of intent documentation to the UEC for the 72 ABW/CEIE approval. The Contractor shall maintain records of any written approval issued by the 72 ABW/CEIE for discharges into the IWTP and sanitary sewer.

1.22 Off-Site Discharges. For discharges outside of Tinker AFB, the Contractor shall ensure waste water discharges that may contain pollutants resulting from any contracted service go to a state or federal permitted treatment facility such as a municipal Publicly Owned Treatment Works (POTW). The Contractor shall provide a letter from the POTW to the COR within ten (10) calendar days after the contract award date. The letter shall state the POTW is permitted for all pollutants that the Contractor may discharge during the contracted service.

1.23 Spills. Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident. When possible, the Contractor shall use a base telephone to receive help from TAFB 911. If using a cell phone, the Contractor shall request TAFB 911. The Contractor shall immediately report all environmental violations to the COR and UEC.

The Contractor shall provide five (5) copies of a typed or written report about the incident within four (4) clock hours as follows:

1.23.1 One (1) copy to CO, two (2) copies to the COR, one (1) copy for the UEC, and one (1) copy for the record. The format of the report shall be left up to the Contractor; however, the report shall contain the following information.

• name and contact number of the person reporting the spill

• date and time of incident

• location and source of spill

• substance or pollutant spilled

• amount spilled and rate of discharge

• any damages or injuries involved

• extent of area impacted

• potential hazards

• actions taken

• organizations contacted

• remarks section - that addresses the cause of the spill (e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded

1.24 Environmental Training. Upon the COR’s confirmed receipt of the Contractor’s written letter which certifies “No Hazardous Waste Generation”, the requirements of this section are no longer applicable. Said certification letter shall be printed on company letterhead and contain the applicable contract number for which the services are being performed.

1.24.1 Contractor personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of Resource Conservation Recovery Act (RCRA) regulations in 40 CFR 260 through 279; applicable state laws and regulations; DoD, AF, and local requirements. This training can be obtained through creditable training institutions or companies. All training shall be approved by the 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). RCRA training is available at http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm; http://www.skillsoft.com/catalog/detail.asl?CourseCode=esh_sah_a34_sh_en us000000 and http://www.lion.com/Storing-Hazardous-Waste-for-LQGs. The training shall be at the Contractor’s expense. Prior to obtaining training and within ten (10) calendar days after the contract award date, the Contractor shall provide the name of the training institution or company and course description to the COR for approval. Once written approval is received from the COR, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this PWS. The Contractor’s environmental training certificates shall be provided to the COR within thirty (30) calendar days. In addition to the required environmental training, Contractors shall be compliant with TAFB procedures per Tinker AFBI 32-7004, “Hazardous Waste Management”.

1.25 Forms, Technical Orders (T.O.), AFI, Air Force Material Command Instructions

(AFMCI), and Publications. The Contractor shall obtain the forms and publications expressly required to perform the work in this contract via the internet at www.e-publishing.af.mil. In the event a form or publication is not available online, the COR will provide the form, instruction, or publication to the Contractor upon the Contractor’s written request (e-mail is acceptable). In the event, laws, regulations, T.O.’s, AFI’s, or AFMCI’s change during the term of this contract, the Contractor shall be required to comply as the changes come into effect. Contractors delivering or handling official United States Air Force (USAF) records shall comply with the applicable records management regulations in AFI 33-322, Chapter 3, in its entirety.

1.26 Housekeeping. The Contractor shall keep the work areas clean and neat IAW industry standards, OSHA, fire and safety standards, and this PWS.

1.27 FOD and DOP. Contractor personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers, and the Contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps, and in aircraft hangers and maintenance areas are required to receive the FOD/DOP training and to comply with AFI 36-2232, AFMC Supp 1, paragraph 9.2., and A4.3.4. (Initial)/A4.3.5. (Refresher). The Contractor and Contractor personnel shall acknowledge the FOD/DOP training either by viewing the Digital Versatile Disc (DVD) provided by the COR or the You Tube site, http://www.youtube.com/watch?v=tYcbodjFPnM. The Contractor shall provide a Contractor devised certificate to the COR for each employee within five (5) business days after the contract award date. The certificates shall have the title of the training, the name of the person who received the training, and the date of the training. The Contractor shall also ensure all new employees view the FOD/DOP training and provide a Contractor devised certificate of training to the COR prior to the employees starting work in the OC-ALC shops. On an annual basis, the Contractor and Contractor personnel shall be required to review the FOD/DOP training and to provide an updated Contractor

76 AMXG’s Reverse Osmosis System http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm http://www.skillsoft.com/catalog/detail.asl?CourseCode=esh_sah_a34_sh_enus000000 http://www.skillsoft.com/catalog/detail.asl?CourseCode=esh_sah_a34_sh_enus000000 http://www.lion.com/Storing-Hazardous-Waste-for-LQGs http://www.e-publishing.af.mil/ http://www.e-publishing.af.mil/ http://www.youtube.com/watch?v=tYcbodjFPnM devised certificate of training to the COR within five (5) business days of the new period of performance (PoP) start date.

1.28 Tool Control and Accountability. While performing contract services in or around

Maintenance Production Shops, which includes ramp areas, the Contractor shall comply with AFI 21-101_AFMC Supp 1, 21-101, Chapter 10 (all paragraphs) and OC-ALCI 21- 112, paragraph 14.1. and 14.5.3. The Contractor shall provide the completed MXRIWRS Form 032 prior to performing work in the OC-ALC industrial areas. The MXRIWRS Form 032 is available from the COR. The Contractor shall provide a Contractor Tool Listing, MXRIWRS Form 032, to the COR within five (5) business days after Inspection, Maintenance, and Support Services actions. The Contractor or Contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. The Contractor personnel shall immediately notify the COR of any tools that are missing or lost from the work area or container (e.g. tool or job box or tool bag). The COR will report any missing Contractor’s tools which have not been located within one (1) hour after notification to the appropriate Government personnel.

The Contractor shall obtain the Form 32 from the COR. The CM shall ensure each employee on the job site receives a briefing from the COR about Housekeeping, FOD/DOP, and Tool Control prior to starting work in OC-ALC Industrial Areas.

1.29 Privately Owned Motor Vehicles (POV). Contractor personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB per AFMAN 31-116, in its entirety, “Motor Vehicle Traffic Supervision”. The Contractor shall comply with Tinker AFBI 24-301, in its entirety for the operation of POVs within Tinker AFB.

1.30 Required Initial and Refresher Courses for On-Base Driver’s Training. The

Contractor and all Contractor employees shall take and pass the on-base Driver’s Training Course before driving on or in the Ramp areas. The Contractor shall contact the COR to schedule training. On an annual basis, the Contractor shall take the refresher on-base Driver’s Training Course. The Contractor shall submit each employee’s on-base Driver’s Training Course certificates to the COR upon completion of the initial or refresher courses.

1.31 FOD Training for Vehicle Operations. Vehicle operators shall complete all FOD awareness and prevention training as well as testing requirements before driving any vehicle on the flight line (Reference Tinker AFBI 13-202 in its entirety).

1.32 Visitors Pass. The Contractor shall contact the COR seven (7) business days before arriving on Tinker AFB in order to make arrangements for Visitors Passes. The COR will assign a sponsor for the Contractor from within the organization. The Contractor and the sponsor shall arrange to meet at Pass and Registration, Building 6611 at the Tinker Gate which is South of I-40 off of Air Depot. The Contractor shall provide two

(2) forms of identification, one (1) of which shall be a picture ID, to the 72 SFS. The 72 SFS will provide an AF Form 75, Visitors Pass, which will be valid for up to thirty (30) calendar days.

1.33 Foreign Nationals. The Contractor shall notify the COR before sending a Foreign National representative to perform services. Special rules apply for foreign nationals visiting a US Government facility.

1.34 Health and Safety on Government Installations. While performing work under this contract on a Government installation, the Contractor shall comply with federal, state and local regulations, and AFI 91-203, “Air Force Consolidated Occupational Safety Instruction”, as established by this contract and Appendix C. The Contractor shall notify the CO, COR, and Government Contract Administrator (CA) within one (1) business day of any injuries that occur to Contractor personnel while they are on the installation. The Contractor shall notify the CO, COR, and Government CA within one (1) business day of damage to Government property or equipment during the execution of the contract.

1.35 Health and Safety on Government Installations. While performing work under this contract, the Contractor shall comply with all applicable federal, state, and local, and the specific Air Force regulations, as applicable, regarding occupational safety and health addressed in the PWS. The Contractor shall notify the CO, COR, and Government Contract Administrator (CA) within eight (8) hours of any damage to Government property where the dollar value exceeds $500,000.00, and within two (2) business days, for any damage to Government property less than $500,000.00 during the execution of the contract. The Contractor shall notify the CO, COR, and Government CA within eight

(8) hours of any injury to contract personnel which occur while on a Government installation.

Mishap notifications shall contain, as a minimum, the following information:

• contract name, contract number, name and title of the persons reporting the accident/incident

• date, time, and exact location of accident/incident

• a brief narrative of the accident/incident (Events leading to accident/incident)

• cause of accident/incident, if known

• estimated cost of the accident/incident (material and labor to repair/replace)

• nomenclature of the equipment and the names of the personnel involved in accident or incident

• corrective actions taken or proposed

• other pertinent information

1.35.1 If requested by the designated CO, the Contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records, until released by the Procuring Safety Office. Contractors shall not dispose of contract data related to a mishap until notified to do so by the CO.

Applicable Regulations and Air Force Instructions:

• 29 CFR 1910 OSHA Standards for General Industry

• AFI 91-203 Air Force Consolidated Occupational Safety Instruction

• AFI 91-207 The U.S. Air Force Traffic Safety Program Sep 2013

• AFI 31-218 Air Force Motor Vehicle Traffic Supervision

1.35.2 While on a Government installation, the Contractor shall be required to follow applicable installation traffic safety regulations and any applicable safety requirements required by the work center supervisor as it pertains to execution of the contract while in the work center. These may include, but are not limited to, the following: general PPE such as safety glasses, hearing protection, and hard hats. The Contractor shall comply with the base/shop emergency procedures for emergencies such as fire, tornado, active shooter, bomb threats, or other emergency.

1.36 Emergency Procedures. The Contractor personnel shall follow the direction of the

Government personnel with regard to emergency procedures, such as fire, tornado, active shooter, bomb threats, or other emergency. It is the responsibility of the Contractor to provide guidance and to establish procedures for its employees to respond to an emergency. It is the Contractor’s responsibility to account for their employees following an emergency evacuation. The Contractor personnel shall participate with the Government personnel in all fire and tornado drills at no additional cost to the Government.

1.37 Contractor Manpower Reporting (CMR). The Contractor shall report ALL Contractor labor hours, to include sub-Contractor labor hours, required for the performance of the services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields at the website http://www.ecmra.mil.

1.37.1 The Contractor shall report all labor hours executed during the Period of Performance

(PoP) for each Government Fiscal Year (FY) which runs from 1 October through 30 September the following year. Although the labor hours executed may be completed any time during the FY, all data shall be completed no later than (NLT) 31 October of each calendar year. Contractors may direct questions to the CMR help desk email listed at http://www.ecmra.mil.

1.38 Training – General. The Government COR will provide training via slides, video, or classroom prior to the Contractor performing work at the OC-ALC. The Government will be responsible for all approved costs associated with the training identified below.

The COR will document training on and maintain copies of the completed AF IMT 1151, Training Attendance and Rating, as part of the contract surveillance file. For purposes of identification and compliance with Personally Identifiable Information (PII) requirements, only the last four (4) of the Contractor employee’s Social Security Number (SSN) will be input on the form.

1.38.1 The Contractor shall contact the COR prior to work being performed in order to accomplish the required training or to verify the required training as listed below has been completed:

http://www.ecmra.mil/ http://www.ecmra.mil/

Contractor Required Courses Course Number FOD and DOP Awareness Training Course Initial CHPMAS0000400SU AFMC FOD and DOP Awareness Training Refresher CHPMAS0001301CB OC-ALC Environmental Accountability/Solid Waste Training, CBT MTEMAS9713800BR OC-ALC Human Factors Training, CBT MTEMAS9700501BR Environmental Management Systems (EMS) - General Awareness Training

MTEENV9733070BR

Initial Fire Safety and Prevention Training CTESAF0000100SU Refresher Fire Safety and Prevention Training (CBT) CTEMAS0002900CB

2. SERVICE SUMMARY.

The contractor shall be aware that in the absence of any contract requirement from the SS does not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The contractor shall ensure the following service summary requirements are accomplished:

2.1 Service Summary (SS) Table

SS Performance Objective PWS Para.

Performance Threshold

SS

Scope. The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform the Preventive Maintenance (PM) and Remedial Maintenance (RM) on all of 76 AMXG’s Reverse Osmosis Water Systems at the Oklahoma City– Air Logistics Complex (OC-ALC). The Contractor shall also provide Personal Protective Equipment (PPE) and clothing, to include reflective clothing (belt, vest, etc.); hearing and eye protection, to include prescription safety glasses; safety harnesses;

fall protection equipment; and any incidentals necessary to perform the requirements of this Performance Work Statement (PWS). The equipment is listed in Appendix A.

1.1 100% Compliance

SS

Preventive Maintenance (PM). The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and providing adjustment to compensate for normal wear before failure occurs. The Contractor shall perform all PM’s IAW the OEM specifications.

The Contractor shall perform four (4) PM’s per year on each item listed in Appendix A. The Contractor shall provide a copy of the

1.2 100%

PM schedule to the Contracting Officer Representative (COR) within five (5) business days after contract award. The Contractor shall notify the COR seven (7) business days prior to each scheduled PM visit.

SS

At the beginning of the Period of Performance, the Reverse Osmosis Systems filters as well as any associated pre-filters shall be replaced. Upon replacement of the filters as well as any associated pre-filters, a schedule of every thirteen (13) weeks thereafter shall commence.

1.2.1 100%

SS

Over and Above (O&A): O&A is defined as work discovered during the course of performing the repair efforts that is within the scope of the contract and necessary in order to satisfactorily complete the contract. O&A shall be completed IAW Defense Federal Acquisition Regulation Supplement (DFARS) 252.217- 7028.

1.3 100%

SS

Remedial Maintenance (RM). RM is defined as unscheduled work requirements which are not otherwise defined in this PWS. RM includes the evaluation, troubleshooting and diagnosis of equipment to isolate the source of a malfunction.

1.4 100%

SS

Operations Demonstration. After completion of the RM, the Contractor shall demonstrate to the Gov’t Technical POC/SME that the repairs have been completed and all aspects of the system are properly functioning IAW manufacturer’s equipment specifications and this PWS.

1.4.1 100%

SS

Authorizations for Repair Actions. Only the Contracting Officer (CO) can authorize repair actions. The COR will coordinate any repair actions with the Subject Matter Expert (SME) and the CO in order to obtain the approval to proceed. The Contractor shall ensure all repair actions have the documented CO approval, in writing, before initiating any repair or ordering parts. The Contractor shall demonstrate to the Government identified Technical Point of Contact (POC)/SME that the repairs have been completed.

1.7 100%

SS

Once the authorization for repair action has been received from the CO, the Contractor shall order any required parts within two (2) business days and notify the COR and the contract administrator, in writing, of the estimated arrival date of the parts. Upon the receipt of the parts, the Contractor shall perform the repair within five (5) business days. The COR will verify the receipt of the parts with the Contractor to ensure the repair is performed in a

1.7.1 100% timely manner.

Service Report. Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written Service Report to the Government identified Technical POC or COR. The Government identified Technical POC will forward the service report to the COR and contract administrator within two (2) business days of receipt.

The Contractor shall provide, by fax or email, the final service report within five (5) business days to the COR. As a minimum, the final service report shall contain the following information:

• name of the company

• requested service date

• contract number

• equipment ID#

• description of services provided

• additional services recommended (if any)

• printed name and signature of technician who performed the services

• printed name and signature of on-site Government identified Technical POC or COR

• start and completion dates

• complete breakdown of the labor cost (hours and rate)

• materials and parts used

• details of any other charges

• printed name and signature stating only new parts and materials were used

• written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order

1.9 100%

SS

Increase of Equipment: The Government reserves the right to increase the number of the Reverse Osmosis Water System to be serviced by 15%, through means of a modification based on the Government need during the life of the contract. The Contractor shall provide the agreed upon name of equipment PM/RM services IAW the unit prices, terms and conditions agreed upon in the Basic and Option years of the contract.

1.10 100%

SS

Corrective Action Report (CAR)/Complaint Contractor Response Time. The Contractor shall provide a written response within two

(2) business days which addresses the root cause, corrective action, and preventive actions in relation to the submitted CAR or Customer Complaint.

1.12 100%

Hours of Operation. The Contractor shall perform the work required under this contract during the following days and hours:

Monday through Friday, 7:00am – 3:30pm. If work hours are required outside the hours stated, the Contractor shall contact the COR for approval from the CO. Upon approval from the CO, the Government identified Technical POC or COR must be present with the Contractor.

1.14 100%

SS

Contractor Personnel. The Contractor shall provide the name of the Contract Manager (CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and COR, in writing, within five (5) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently.

1.15 100%

SS

Listing of Contractor Employees. The Contractor shall provide an initial listing of the Contractor employees’ names and position titles to the COR within five (5) business days after the contract award date. Within five (5) business days, the Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract change status or position.

1.16 100% Compliance

SS

Material Safety Data Sheet/Safety Data Sheet (MSDS/SDS). Upon the COR’s confirmed receipt of the Contractor’s written certification which states “No HAZMAT Usage”, the requirements of this section are no longer applicable. Said certification letter shall be printed on company letterhead and contain the applicable contract number for which the services are being performed.

1.18 100%

SS

Hazardous Waste (HAZWASTE). If HAZWASTE shall not be generated during the performance of this contract, the Contractor shall provide written certification which states that there is “No Hazardous Waste Generation”. Said certification letter shall be printed on company letterhead and contain the applicable contract number. This certification shall be provided to the COR within ten (10) business days after award. Upon the COR’s confirmed receipt of the Contractor’s written certification which states “No Hazardous Waste Generation”, the requirements of this section are no longer applicable.

1.19 100%

Environmental Training. Upon the COR’s confirmed receipt of the Contractor’s written letter which certifies “No Hazardous Waste Generation”, the requirements of this section are no longer applicable. Said certification letter shall be printed on company letterhead and contain the applicable contract number for which the services are being performed.

1.24 100%

SS

Contractor personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of Resource Conservation Recovery Act (RCRA) regulations in 40 CFR 260 through 279; applicable state laws and regulations; DoD, AF, and local requirements. This training can be obtained through creditable training institutions or companies. All training shall be approved by the 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). RCRA training is available at http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm; http://www.skillsoft.com/catalog/detail.asl?CourseCod e=esh_sah_a34_sh_enus000000 and http://www.lion.com/Storing- Hazardous-Waste-for-LQGs. The training shall be at the Contractor’s expense. Prior to obtaining training and within ten

(10) calendar days after the contract award date, the Contractor shall provide the name of the training institution or company and course description to the COR for approval. Once written approval is received from the COR, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this PWS. The Contractor’s environmental training certificates shall be provided to the COR within thirty (30) calendar days. In addition to the required environmental training, Contractors shall be compliant with TAFB procedures per Tinker AFBI 32-7004, “Hazardous Waste Management”.

1.24.1 100%

SS

FOD and DOP. Contractor personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers, and the Contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps, and in aircraft hangers and maintenance areas are required to receive the FOD/DOP training and to comply with AFI 36-2232, AFMC Supp 1, paragraph 9.2., and A4.3.4. (Initial)/A4.3.5. (Refresher). The Contractor and Contractor personnel shall acknowledge the FOD/DOP training either by viewing the Digital Versatile Disc (DVD) provided by the COR or the You Tube site, http://www.youtube.com/watch?v=tYcbodjFPnM. The Contractor shall provide a Contractor devised certificate to the COR for each employee within five (5) business days after the

1.27 100% Compliance

76 AMXG’s Reverse Osmosis System http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm http://www.skillsoft.com/catalog/detail.asl?CourseCode=esh_sah_a34_sh_enus000000 http://www.skillsoft.com/catalog/detail.asl?CourseCode=esh_sah_a34_sh_enus000000 http://www.lion.com/Storing-Hazardous-Waste-for-LQGs http://www.lion.com/Storing-Hazardous-Waste-for-LQGs http://www.youtube.com/watch?v=tYcbodjFPnM contract award date. The certificates shall have the title of the training, the name of the person who received the training, and the date of the training. The Contractor shall also ensure all new employees view the FOD/DOP training and provide a Contractor devised certificate of training to the COR prior to the employees starting work in the OC-ALC shops. On an annual basis, the Contractor and Contractor personnel shall be required to review the FOD/DOP training and to provide an updated Contractor devised certificate of training to the COR within five (5) business days of the new period of performance (PoP) start date.

Visitors Pass. The Contractor shall contact the COR seven (7) business days before arriving on Tinker AFB in order to make arrangements for Visitors Passes. The COR will assign a sponsor for the Contractor from within the organization. The Contractor and the sponsor shall arrange to meet at Pass and Registration, Building 6611 at the Tinker Gate which is South of I-40 off of Air Depot. The Contractor shall provide two (2) forms of identification, one (1) of which shall be a picture ID, to the 72 SFS. The 72 SFS will provide an AF Form 75, Visitors Pass, which will be valid for up to thirty (30) calendar days.

1.32 100%

SS

Health and Safety on Government Installations. While performing work under this contract on a Government installation, the Contractor shall comply with federal, state and local regulations, and AFI 91-203, “Air Force Consolidated Occupational Safety Instruction”, as established by this contract and Appendix C. The Contractor shall notify the CO, COR, and Government Contract Administrator (CA) within one (1) business day of any injuries that occur to Contractor personnel while they are on the installation. The Contractor shall notify the CO, COR, and Government CA within one (1) business day of damage to Government property or equipment during the execution of the contract.

1.34 100%

SS

Training – General. The Government COR will provide training via slides, video, or classroom prior to the Contractor performing work at the OC-ALC. The Government will be responsible for all approved costs associated with the training identified below. The COR will document training on and maintain copies of the completed AF IMT 1151, Training Attendance and Rating, as part of the contract surveillance file. For purposes of identification and compliance with Personally Identifiable Information (PII) requirements, only the last four (4) of the Contractor employee’s Social Security Number (SSN) will be input on the form.

1.38 100%

SS The Contractor shall contact the COR prior to work being 1.38.1 100%

23 performed in order to accomplish the required training or to verify the required training as listed below has been completed:

Contractor Required Courses Course Number

FOD and DOP Awareness Training Course Initial CHPMAS0000

400SU

AFMC FOD and DOP Awareness Training Refresher

CHPMAS0001

301CB

OC-ALC Environmental Accountability/Solid Waste Training, CBT

MTEMAS9713

800BR

OC-ALC Human Factors Training, CBT MTEMAS9700

501BR

Environmental Management Systems (EMS) - General Awareness Training

MTEENV9733

070BR

Initial Fire Safety and Prevention Training

CTESAF00001

00SU

Refresher Fire Safety and Prevention Training

(CBT)

CTEMAS0002

900CB