NDI_PWS_-31_Oct_2012.doc

PERFORMANCE WORK STATEMENT (PWS)

For

NON-DESTRUCTIVE INSPECTION (NDI)

MAINTENANCE SUPPORT

Prepared by:

76 PMXG/QP

TINKER AFB, OK 73145

13 February 2012 Revision 1 - 28 Feb 2012 Revision 2 – 23 March 2012 Revision 3 – 27 April 2012

Revision 4 - 04 October 2012 Revision 5 - 31 October 2012

1. DESCRIPTION OF SERVICES/GENERAL INFORMATION. The contractor shall provide all personnel, equipment, transportation, parts, tools, material, supervision, quality control, and other incidentals and services to perform on-site Preventive Maintenance (PM) and Remedial Maintenance (RM) of inspection equipment as defined in this Performance Work Statement (PWS). The objective of this PWS is to define the required result from on-site hardware and software maintenance support in order to ensure the equipment remains in good operating condition and performs in accordance with manufacturing specifications.

The contractor shall provide overall maintenance support for the following equipment (to include sub-system components):

· Thirty-Two (32) Eddy Current Inspection System (RFC-ECIS)

· One (1) Ultrasonic Inspection System (UTIS)

· RFC-ECIS Software

· Inspection Probes

· Reference/Calibration Standards

· Three (3) ECIS server computers

· One (1) Raw Data Storage Database

· Four (4) ECIS Computer Consoles

· Two (2) Probe test stations

· Network Communications Hardware

Contractor shall be responsible for storing, tracking, and handling of Government Property (GP) in the performance of this PWS to support the Non-Destructive Inspection NDI program. The contractor shall be responsible for providing eddy current and ultrasonic probe sustainment and repair capability (be it in-house or sub-vendor). The government reserves the right to add additional equipment (in addition to Appendix A) for preventive and remedial maintenance at a later date by bilateral contract modification.

1.1 Hours of Support

1.1.1 The contractor shall maintain personnel on-site during the service hours: 0645-2400 hours, Monday through Friday. Exceptions include government observed holidays, or government shift changes for special government employee functions unless otherwise specified by the Contracting Officer Representative (COR). The contractor will be given 48 hour notice for such arrangements.

1.1.2 The government may change the Principle Period of Maintenance PPM at no additional charge, provided however, the entire period of maintenance remains consecutive and the total number of hours in the PPM is not increased. In addition, the government may extend the PPM to obtain weekend maintenance support, or may discontinue any extension thereof.

1.2.3 The contractor shall provide weekend maintenance support during the service hours of 0645-1530 on Saturday and Sunday at the request of the COR. The number of weekends that may require maintenance support services shall not exceed twenty-five (25) within a single contract year. The COR will send a request to the contractor for weekend support no later than 1200 on the Thursday prior to the weekend needing maintenance support.

1.2 EQUIPMENT MAINTENANCE.

The contractor shall maintain the following equipment in accordance with this PWS and manufacturer specifications, to the minimum uptime percentages listed. These percentages shall be calculated weekly as defined in Appendix D(Definitions) and provided to the COR at the beginning of each week.

Equipment

Minimum Uptime

· Thirty two (32) RFC ECIS, 95% Aggregate, 80% Individual

· One (1) (UTIS)

85%

· Raw Storage Database

95%

· Network communications hardware

95% The aggregate uptime percentage shall be averaged over a period of three months. These percentages shall be calculated every week and included in the weekly status report to the COR.

1.3. PREVENTATIVE MAINTENANCE (PM)

1.3.1. The contractor shall perform interval PM maintenance on all eddy current and ultrasonic inspection systems, data storage devices, network equipment, and computers listed in this PWS.

1.3.2. The contractor shall submit a monthly PM schedule for all equipment to be approved by the COR. The performance of the PM shall be scheduled on a mutually agreeable basis by the Contractor and COR with consideration of production schedules as to minimally interfere with government production operations. Any changes to PM schedule shall be submitted in writing for COR approval. The government has the right to defer scheduled PM for up to 3 working days.

1.3.3. The contractor shall develop and maintain all necessary procedures to perform PM in order to maintain all equipment in accordance with manufacturer drawings, specifications and Air Force requirements. The PM shall include but not limited to, performing mechanical alignments, running diagnostic programs according to all applicable service manuals, lubrication, cleaning, changing of filters, measuring power supply voltages, and making any necessary adjustments to bring the equipment back into acceptable limits.

1.3.4. The contractor shall provide the PM procedure(s) to the COR for review, modify as requested and modify as needed should the equipment be replaced or upgraded during the performance of this PWS.

1.3.5. The contractor shall perform a system verification of all ECIS inspection systems every three years in accordance with the established verification process which shall include Probability of Detection (PoD) data collection and verification (such as the PW_EC_CAL test, or equivalent). The system verification process and procedure shall be agreed to by the contractor and the government. The verifications shall be scheduled over a three year period on a mutually agreeable basis by the Contractor and COR with consideration of production schedules as to minimally interfere with government production activities.

1.4. REMEDIAL MAINTENANCE (RM)

1.4.1 The contractor shall perform On-site RM during the PPM or extension thereof, after notification that the equipment is inoperative or operating abnormally as well as discrepancies found during PM.

1.4.2 The contractor shall be present at the location of inoperable equipment within thirty (30) clock minutes of the time of notification by government personnel which may be via email, phone call or verbal.

1.4.3 The Contractor shall adhere to all lockout and tagout requirements for all equipment maintenance in the Tinker Operating Instruction TINKERAFBI 91-310 in accordance with Appendix B.

1.4.4 The contractor shall repair/replace/adjust as needed to correct the inoperable condition and bring the equipment back into acceptable limits in accordance with the manufacturer’s drawings, specifications and government requirements (form, fit, function).

1.4.5 The contractor shall contact/notify the COR and/or COR designated personnel if equipment inoperability is suspected to be system software related.

1.4.6 The contractor shall at the request of the COR and in accordance with the Software Maintenance section of this PWS troubleshoot software related issues, recommend changes and provide updated software to the COR.

1.4.7 The contractor shall ensure only new OEM standard parts/material are used in effecting repairs unless component repairs are specifically approved by the COR on an as need basis. Defective parts which cannot be efficiently repaired shall remain Government Property for disposal. The level of replacement of worn or defective parts shall be consistent with the Original Equipment Manufacturer’s design.

1.4.8 If the inability to perform the RM is due to lack of parts, the contractor shall notify the COR in writing or email of the part needed, estimated delivery date and estimated maintenance completion date.

1.4.9 When substitute parts are required for components associated with the signal path, contractor shall work with the COR to demonstrate no loss of inspection integrity and capability.

1.4.10 For the repair of worn or defective parts that can not be organically repaired by the contractor; the contractor shall ensure that sub-vendor repair is consistent with the original equipment manufacturers’ design (form/fit/function).

1.4.11 When the repair of a worn, defective, or obsolete part becomes too much of a burden (repair cost greater than 50% of the replacement cost or level of effort), the contractor shall notify the COR and write a producibility analysis report detailing the repair requirements and the identification of a suitable replacement part with no negative impact to system capability and functionality. The government reserves the right to approve and/or disapprove the contractor’s proposed replacement.

1.4.11.1 The contractor shall ensure the suitability of replacement parts by performing qualification testing to ensure the same form/fit/function capability of the inspection equipment.

1.4.11.2 The contractor shall perform the qualification testing to include a requirements document, an acceptance test procedure, test matrix/results and documentation to satisfy the Configuration Control Board (CCB). Software changes shall be made in accordance with the software maintenance section of this PWS. All data will be reviewed and approved by the COR for final implementation and release into production.

1.5. PROBE MAINTENANCE.

1.5.1 The contractor shall provide PM and RM services of inspection probes, either contractor organic and/or through contracted probe repair vendors.

1.5.2 The contractor shall perform PM on inspection probes as identified by the COR (Ex: 805, 856, 838, etc.) and probes identified by the contractor in order to ensure minimum required capability, reduce remedial maintenance needs, loss of production inspection time and repair costs. Additional probes may be identified for preventative maintenance at any time and at no additional cost to the government. PM scheduling shall be done so as to minimally interfere with government production activities.

1.5.3 The contractor shall develop, maintain and provide to the COR for review, probe PM procedures for the probes identified.

1.5.4 The contractor shall develop, maintain and provide to the COR a probe quality inspection procedure, as part of the contractor’s Quality Control Plan (QCP), to be in accordance with vendor specifications, system manufacturer specifications, Air Force requirements, and current industry standards.

1.5.5 The contractor shall perform an initial quality inspection of all newly purchased probes and repaired probes prior to entering the production probe inventory.

1.5.6 The contractor shall provide onsite (organic) probe repair capability with a turnaround time of no more than ten (10) working days. Probes that can not be organically repaired shall be repaired by an approved vendor with a turnaround time of no more than sixty (60) working days.

1.5.7 The contractor shall provide emergency probe repairs at the request of the COR with a turnaround time of no more than two (2) days for organic repairs and no more than ten (10) working days for contracted repairs.

1.5.8 Probes deemed not repairable shall be condemned by the COR, cannibalized for spare parts and used in the repair of other probes. All remaining probes and material shall remain the property of the government for proper disposal.

1.6. REFERENCE STANDARDS

1.6.1. The contractor shall annually verify the configuration of all reference standards and shall provide a consolidated report to the COR during the month of January of each year. The report shall include for each reference standard, status of each insert/bar (checked, missing, awaiting replacement, etc) and the status of each notch index (enabled, disabled, awaiting collection, etc). The government will provide the notch data file upon request.

1.6.2 The contractor shall replace worn or damaged reference standard inserts and bars upon COR request. The number of replacements will not exceed eight (8) inserts and one (1) bar per contract year.

1.6.3 The contractor shall perform Notch Verification biannually (every two years) of all reference standards using the NVxxx scan plans and in accordance with the established procedures. The contractor shall develop a schedule so that every reference standard is verified every two years and submit the verification results to the COR.

1.6.4 The contractor shall modify/update the NVxxx scan plans and applicable procedures as necessary, upon request of the COR and in accordance with established software maintenance section of this PWS.

1.6.5 The contractor shall perform notch data collection in accordance with the OEM established notch collection process and procedures, for all replacement reference standards and those identified as questionable during the notch verification process. The contractor shall provide the COR with all notch data collection procedures and updates to, for review.

1.7. MAINTENANCE DOCUMENTATION

1.7.1 PM Documentation. The Contractor shall document the completion of each PM action on AFTO Form 244 and AFTO Form 245 in accordance with T.O. 00-20-1, Chapter 7 and AFMCI 21-127 paragraph 2.6.2. The AFTO Form 244 and AFTO Form 245, Industrial Support Equipment Record, can be found on the equipment, in near proximity, or may be obtained from the COR.

1.7.2 RM Documentation. The Contractor shall document the completion of each remedial maintenance action on AFTO Form 244 and AFTO Form 245, Industrial Support Equipment Record, in accordance with T.O. 00-20-1, Chapter 4 and Chapter 7 and AFMCI 21-127 paragraph 2.6.2.Red X Documentation. A Red X indicates that the equipment is considered unsafe or unserviceable and shall not be used until the unsatisfactory condition is corrected or the symbol cleared.

1.7.3 The Contractor shall provide to the CO and COR within 5 days of contract start date, a list of personnel who are authorized to clear a Red X condition in accordance with T.O. 00-20-1, paragraph 1.3.2.The contractor shall not authorize or direct equipment to be used until the Red X has been properly cleared in accordance with applicable technical data and T.O. 00-20-1, paragraph 4.5 and 76th MXWOI 21-203 para 2.5.1.1.

1.7.4 The contractor shall maintain an electronic logbook that tracks all maintenance activities, modifications, and any other action performed by the contractor on all government owned equipment covered in this PWS.

1.7.5 The contractor shall ensure the electronic logbook includes at a minimum: date of maintenance, type, model number(s), and serial numbers of equipment, time reported, completed, response time, equipment down time, discrepancy, resolution, parts replaced if any.

1.7.6 The contractor shall ensure all information for each day’s maintenance activities is entered into the electronic logbook by close of business each day.

1.7.7 The contractor shall maintain an electronic logbook of all probe maintenance activity. The electronic logbook shall include, but not limited to: probe number, serial number, problem and solution, and date returned to production, organic repair, vendor repaired, vendor and response time (if applicable).

1.7.8 The contractor shall provide a weekly report to the COR and COR designated people at the beginning of each week to include all of the following at a minimum:

· the uptime percentages for individual ECIS, UTIS and the aggregate ECIS

· all maintenance activities for the prior week as recorded in the electronic logbook

· the current station configurations for each station ( includes major component serial numbers, software versions, reference standard serial numbers)

· all probe maintenance activity for the prior week as recorded in the electronic logbook

1.7.9 The contractor shall track all components/parts replaced with spares on all government equipment and submit a quarterly report to the COR detailing the spare part consummation.

1.7.10 Maintenance Documentation of Red X / Red Tagged Equipment: The contractor shall document the completion of each Red X action in accordance with 76 MXWOI 21-203 (In its Entirety).

1.7.11 Red Tagged Items: Red Tagged items create unsafe conditions for workplace and are noted by the annotation of a Red X, in FEMWEB, on AFTO Form 244/245, or, a annotated DD Form 1577-2 Unserviceable(Repairable) Materiel Tag. A Red X indicates that the equipment is considered unsafe or unserviceable and will not be used until the unsatisfactory condition is corrected and the Red X is cleared. The contractor shall not authorize, use, or direct equipment to be used until the Red “X” has been properly cleared in accordance with 76 MXWOI 21-203 (In its Entirety).

1.7.12 Red X Clearance: The contractor shall ensure that the Red X’s are cleared in accordance with 76th MXWOI 21-203 (In its Entirety). The contractor shall immediately notify the shop supervisor or workleader in any instances the contractor clears a Red X in his or her assigned work area.

1.7.13 Red X Clearance on Equipment: Red X on Equipment will be cleared on the AFTO Form 244/245 Card by the shop supervisor/work leader or appointee (designated in writing), or by, authorized contractor personnel (designated in writing from contractor, e.g.; Red X Special Certification Roster). Contractors not on the Red X Special Certification Roster shall contact the shop supervisor/work leader or appointee (designated in writing) and give status that the Red X is to be cleared on the AFTO Form 244/245 Card.

1.7.14 Red X Special Certification Roster: The Contractor shall provide a list of personnel authorized to certify equipment safe for daily operational use in accordance with T.O. 00-20-1, paragraph 1.3.2., five days after award of contract to the COR. The Red X Special Certification Roster will be signed and dated by the Contract Manger and Group Commander.

1.8. SOFTWARE REVIEW & MAINTENANCE

1.8.1 The contractor shall provide personnel knowledgeable and experienced in common programming languages (ex. C, C++, SQL, Java etc.) and environments, robotic controller languages and the ECIS inspection language ENGSCAN.

1.8.2 The contractor shall review/evaluate, at the request of the COR, proposed changes and modifications to system software initiated by government personnel and provide feedback, questions, concerns and recommendations.

1.8.3 The contractor shall update and/or modify system software as requested by the COR in support of software/hardware maintenance, inspection development and equipment upgrade activities. System software may include the station executable (source code), aerotech controller executable, and all supporting subsystem software. Software changes shall be done in accordance with established software modification processes and procedures. The contractor shall generate and provide to the COR for review and approval; a requirements document, acceptance test procedure and other documentation as needed for all software modification tasks.

1.8.4 The contractor shall update and/or modify part inspection scan plans (individual software programs) as requested by the COR. Software changes shall be done in accordance with established software modification processes and procedures. The contractor shall generate and provide to the COR for review and approval; a requirements document, acceptance test procedure, test matrix and other documentation as needed for all software modification tasks.

1.8.5 The contractor shall be responsible for configuration control of any Computer Program Identification Number (CPIN) software being submitted, changed, modified, or updated. Any submissions, changes, modifications, or updates to CPIN’d software shall not be allowed unless approved by the COR, subject to review and approval of changes by the COR.

1.8.6 Software modifications performed by the contractor, which may affect the inspection reliability of the system, shall be subject to additional testing requirements as directed by the COR and shall be subject to review by the configuration control board within OC-ALC.

1.8.7 The contractor shall maintain a running log in the comment section of each program, as well as a separate readme.txt file for all CPIN’d software that they modify under this contract. Entries in the log and readme.txt shall include but not be limited to:

· Reason for change

· Changes made

· Date of change

· Person that made the change

· Revision of software change implemented on

1.8.8 All contractor supplied software licenses, contractor-sponsored updates and modifications, as well as software created or purchased for the performance of this PWS, shall become the property of the government.

Note: Subject to security regulations and processing priorities, the government shall provide the contractor maintenance access to the hardware and user level access to software with limitations such as non-disclosure agreements, to perform on-site maintenance service during the PPM. Maintenance access to software can be granted by the COR or COR designated government personnel normally within 30 minutes.

1.9. MISCELLANEOUS

1.9.1 The contractor shall purchase new inspection probes, probe calibration standards, ECIS reliability/POD or fixtures at the request of the COR. The COR shall provide the part number and quantity to purchase. Probes purchased by the contractor shall be directly reimbursed by the government for the cost of the probes. The contractor may have to expend labor hours to verify the operating condition of the probe related equipment. If so, the contractor shall include the applicable labor costs and associated overhead along with the material costs in their proposal. No Fee or Profit shall be included in the contractor’s proposal. The labor costs and any associated overhead shall be in accordance with the contractor’s approved Defense Contract Audit Agency (DCAA) rates. The contractor shall submit a copy of the current DCAA rates with their proposal.

1.9.2 Calibration Procedures and Frequency. The contractor shall submit in writing as part of the QCP, the proposal the frequency and method of calibration of all instruments and equipment according to the manufacturer specifications and/or Air Force requirements. This equipment includes:

· Hewlett Packard Impedance Analyzers

· Vision Measurement System

1.9.3 Equipment Modifications

1.9.3.1 Should the government cause or permit third party modifications to be made to the equipment being maintained under this PWS, the contractor shall continue maintenance service on the equipment as listed.

1.9.3.2 In the event that the equipment being maintained under this contract is moved to one or more locations within OC-ALC/76MXW Building 3001, the contractor shall ensure the equipment is serviceable prior to the relocation, disassemble/reassemble the specified equipment and shall continue to maintain the equipment at the new location at no additional cost to the government.

1.9.3.3 In the event that the system or subsystem is to be relocated within OC-ALC/76MXW the government shall give at least thirty (30) calendar days written notice to the contractor of movement of equipment unless such move is required because of an emergency.

1.10. CONTRACTOR PERSONNEL

1.10.1 The Contractor shall provide an On-Site Manager and alternate(s) who shall act for the Contractor and they shall be designated in writing to the Contracting Officer and the COR within 5 working days after contract award.

1.10.2 The Contractor shall provide the contact information of the designated managers where these persons may be contacted at any time during the PPM. The designated managers shall have full authority on behalf of the Contractor on all matters relating to operation of this contract at Tinker AFB and shall be available to meet on the installation with Government personnel as necessary to discuss problem areas.

1.10.3 The contractor shall provide a listing of all Contractor employees’ names and position titles to the CO and COR prior to the contract start date. The contractor shall also provide an updated listing of personnel to the CO and the COR when employees affecting the work of this contract, statuses change, or position changes within ten (10) work days. The Contractor and all their employees shall be required to identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, the Contractor and all their employees shall identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security, and/or general well being or operational mission of the installation and its population.

1.10.4 The contractor shall provide personnel to troubleshoot, maintain, service and repair all equipment listed in Appendix A in order to meet the required uptimes in Para. 1.2. This includes all subcomponents and support equipment in accordance with this PWS and manufacturer specifications.

1.10.5 All contractor maintenance technicians shall be trained and knowledgeable on all equipment listed in Appendix A, to include all major components, subcomponents and support equipment which includes but is not limited to: robotic/pneumatic manipulators and turntables, US-500 eddy current instruments, eddy current scanners, industrial computers, robot controllers, eddy current probes, the ENGSCAN programming language and network/communication (analog and digital) support equipment.

1.10.6 The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106, Air Force Industrial Labor Relations Activities.

1.10.7 The Contractor shall be prohibited from employing off-duty COR’s who are surveilling any contracts/subcontracts awarded to the Contractor. All contract employees depending on particular condition, occasion or place, or job assignment shall require professional, suitable attire. All contractor employees shall conduct themselves in a professional, courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of Contractor employees in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB Regulations concerning conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

1.11. Transition at Contract Start/End

1.11.1 To ensure a smooth transition in the event that there is a change in contractor, the incumbent contractor and new contractor shall take part in a 10 day (working days) transitioning period. The purpose of this transitioning period is for the new contractor to:

· Observe work accomplished by current employees.

· Become thoroughly familiar with work requirements and work procedures.

· Complete personnel requirements (work force) including the hiring of personnel to assure satisfactory performance beginning on the start of the first performance period. Soliciting personnel for employment during their duty hours is prohibited, unless interview arrangements are made through the current contractor’s human resources department.

· Obtain security clearances.

· Complete training requirements and accomplish necessary training of employees.

· Complete the development of necessary work plans and procedures.

1.11.2 The new contractor will be allowed access to the facilities to familiarize supervisors, key personnel and staff with equipment, reporting, work scheduling and procedures. However, such access will not interfere with the production efforts of current personnel.

1.11.3 If there is a change in contractor, the incumbent contractor shall provide familiarization, as described in paragraph 1.11.1 to the follow-on contractor. During the familiarization period, the incumbent shall be fully responsible for maintenance of the equipment as described in this PWS.

1.11.4 The contractor shall deliver all logbook data, electronic and non-electronic, two weeks prior to the close of the contract to the Government COR.

1.11.5 Upon contract expiration and termination, the contractor shall have all equipment listed inspected and shall certify, in writing, that all equipment is production capable and in working order in accordance with OEM design specifications and provide certification with date and name of inspector of equipment to the COR. If any equipment is not production capable, the contractor shall, at no charge to the government, bring the equipment up to production capability and shall have all OEM identified deficiencies corrected. Final certification by the contractor of equipment condition at the end of the contract shall allow for normal wear and tear resulting from production operations. The contractor shall ensure that the systems are serviceable, but shall not be responsible for restoration to “like new” condition.

1.12. GENERAL REQUIREMENTS

1.12.1 Quality Control

1.12.1.1 Quality Control Program (QCP): In compliance with the clause entitled “Inspection of Services” FAR 52.246-4 Fixed Price, the contractor shall establish and maintain a complete QCP to ensure the requirements of this contract are provided as specified. The QCP shall be provided with the contract proposal. The COR and/or CO will notify the contractor of acceptance or required modifications to the plan before the contract start date. The Air Force shall reserve the right to determine contractor QCPs unacceptable at any time during contract performance. The contractor shall make appropriate modifications (at no additional costs to the government) and obtain acceptance of the plan by the COR/CO before the start of the first operational performance period. The contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective services.

1.12.1.2 The contractor shall develop quality control plan/procedures addressing the following areas and as identified in the Service Summary Table:

· System PM schedule

· ECIS Verification Schedule

· Newly purchased probe inspection

· Probe PM plan

· Probe tracking (out for repair, loan, etc)

· Probe purchasing and repair vendors

· Equipment calibration requirements

· FOD/DOP program

· Tool Control program

1.12.1.3 The Contractor shall provide a list of approved probe vendors to be used for contracted repair services in the Quality Control Plan (QCP).

1.12.1.4 The contractor shall submit a written probe quality check plan with the Quality Control Plan (QCP), which includes all probe characteristics that shall be checked. The quality check data shall be recorded and saved in an electronic probe log

1.12.2 Housekeeping/FOD/Tool Control

1.12.2.1 Tool Control and Accountability While performing contract services in or around Maintenance Production Shops including Ramp areas, the contractor shall comply with AFI 21-101_ AFMC Sup 1, 21-101, Chapter 10 (all paragraphs). The contractor or contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. Contractor personnel shall immediately notify the COR of any tools that are missing or lost from the work area or container (i.e. tool or job box, or tool bag). The COR will report to appropriate government personnel of any missing contractor’s tool(s) not located within one hour after notification of lost or missing tools.

1.12.2.2 FOD/DOP Program. Certificate for Foreign Object Damage (FOD) and Dropped Object Prevention (DOP) Certificate The contractor shall comply with TI 21-449, Foreign Object Damage (FOD) and Dropped Object Prevention (DOP) Program The contractor and personnel shall acknowledge the Foreign Object Damage (FOD) and Dropped Object Prevention (DOP) training by viewing the DVD and providing a contractor devised certificate to the COR for each employee within ten (10) days of contract award. The certificate(s) shall have the title of the training, name of the person who received the training and the date. The contractor shall also ensure that all new employee(s) view the FOD/DOP Training DVD and provide a contractor devised certificate of training to the COR prior to starting work in the 76 MXW shops. Annually, the contractor and personnel shall be required to review the FOD/DOP Training DVD and provide an updated contractor devised certificate of training to the COR.

1.12.2.3 Housekeeping The contractor shall keep the work areas clean and neat in accordance with Industry Standards, Occupational, Safety and Health Administration (OSHA), fire and safety standards and this PWS. Foreign Object Damage (FOD) and Dropped Object Prevention (DOP): Contractor personnel who, in performance of their assigned duties on this contract, work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers and the contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps and in aircraft hangers and maintenance areas are required to receive FOD and DOP training and to comply with Air Force Instruction (AFI) 21-101, Air Force Materiel Command (AFCM) Sup1, Chapter 14, paragraph 14.41 and Tinker AFBI 21-449 (in its entirety). The contractor and personnel can request a copy of the FOD Training and Prevention DVD from the COR.

1.12.3 Privately Owned Motor Vehicles (POV)

Contractor personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB OK per AFI 31-204 (in its entirety), Motor Vehicle Traffic supervision. The contractor shall comply with TAFBI 24-301 (in its entirety) for the operation of POVs within B3001.

1.12.4 Quality Assurance

1.12.4.1 According to the Inspection of Services clause, FAR 52.246-4 Fixed Price, the government will evaluate the contractor’s performance under this contract.

1.12.4.2 Quality Assurance Personnel: The COR(s) is/are a representative of the CO and will participate in the administration of this contract.

1.12.4.3 Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the CO.

1.12.4.4 The services to be performed by the contractor during the period of this contract shall at all times and places be subject to review by the CO or COR.

1.12.5 Security Requirements

The contractor shall obtain the following pass and identification items:

1.12.6 Non-Common Access Card (CAC) Holders: Non-CAC Card holders shall complete a “Request for Identification Credential” (AFMC Form 496 and submit it to Pass and Registration. The requests shall be submitted to Pass and Registration. The Government will provide a completed "Identification Credential" (AFMC Form 387), which shall be issued, displayed and surrendered IAW Installation Physical Security Program, TAFBI 31-101, Installation Security Program (in its entirety). All AFMC Form 387 cards shall be returned to the Pass and ID, Building 460, upon the completion of the contract. The contractor shall provide the COR with copies of the turn-in receipts by either US Postal Service or email within 10 days of return.

1.12.7 Environmental Protection & Safety: The contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The contractor shall comply with any laws, instructions or regulation changes during the term of this contract. The contractor shall follow manufacturer’s guidelines and professional recommendations for control of humidity, temperature, and cleanliness.

1.12.7.1 Health and Safety on Government Installations: In performing work under this contract on a Government installation, the contractor shall comply with federal, state and local regulations regarding occupational safety and health and the specific health and safety requirements established by this contract and Appendix C. The contractor shall notify the COR of any injuries that occur to contractor personnel while on the installation. The contractor shall notify the COR of damage to government property or equipment during the execution of the contract.

1.12.8 Hazardous Material: If the contractor occupies space (i.e. stores hazardous material) on Tinker AFB, the contractor shall obtain access to the Hazardous Material Management System (HMMS) or other base approved HAZMAT tracking system and manage material within the system. The contractor shall establish the inventory, print HMMS bar code labels and apply labels to containers of hazardous material and reconcile the inventory. Items used by contractors require HMMS labels and Occupational Safety and Health Administration (OSHA) compliant labels. The contractor shall be responsible for submitting AF Form 3952 through the HMMS system. The contractor shall not transport or use any chemical, material or substance on Tinker AFB before written approval is provided by 72 ABW/CEAN. Any discrepancies in the inventory shall be reported to t he COR who shall notify 576 MXSS/MXDEB.

1.12.8.1 The contractor shall keep a log of products used and when applicable record this information on a 76 MXW Form 133 & 135. The logs shall be completely and properly filled out. The contractor shall report chemical usage on a monthly basis by providing 76 MXW Form 133 & 135 to the COR no later than the third (3rd) day of the month following the reporting period. If the 3rd day of the month is a weekend or holiday, the logs are required by the last business day 'PRIOR' to the 3rd. The COR shall forward the product usage logs and, Material Safety Data Sheets (MSDS) for the initial chemical use, to the Unit Environment Coordinator (UEC) immediately after receipt from the contactor. MSDS need not be submitted on a monthly basis unless the manufacturer re-formulates the product, at which time the contractor shall re-submit an updated MSDS to the COR shall forward the updated MSDS to the UEC. Contractor shall maintain copies of MSDSs for all chemicals. The MSDSs must correspond with the manufacturers of the chemicals on hand. Manufacturer, material, and MSDS must match.

NOTE: MSDS refers to manufacturer MSDS.

1.12.8.2 Hazardous Waste: Disposal by the contractor of spent/processed chemical solutions and used rags shall be done in accordance with instructions provided in TI 32-7004.

1.12.8.3 Initial Accumulation Point (IAP). The contractor shall be responsible for the IAP within the contractor assigned space. The IAP shall be under the direct control of the contractor who generates the waste and near enough to the generation point to be convenient. Before accumulation begins, the contractor shall ensure appropriate hazard labels are affixed to containers as specified in 49 CFR 172.400. Management procedures for IAPs include written weekly inspections and reporting. When the drum has been filled, the contractor shall seal the drum and move it to the Hazardous Waste Management Facility (HWMF) within three days (72 hours).

The Contractor shall perform written weekly inspections using OC-ALC Form 487, Initial Accumulation Point Management Aid. Weekly denotes once per working week. At the end of the month, the contractor shall forward the OC-ALC Form 487 to the COR. The COR shall forward the forms to 576 MXSS/MXDEB NLT the 4th day of the following month or the first subsequent business day. Contractor shall maintain a signed copy of the form on site for one year.

1.12.8.4 Discharges: Any discharges by the contractor into industrial waste treatment plant (IWTP) or sanitary sewer shall be done in accordance with Tinker Industrial Waste Water Discharge Permit as instructed by 72 ABW/CEAN. The contractor shall maintain records of written authorization issued by 72 ABW/CEAN for discharges into IWTP and sanitary sewer.

1.12.8.5 Spills: Upon occurrence of any spills that could enter the storm system or cause any harmful environment effects, the contractor shall immediately call 911 to report the incident. When possible, the contractor shall use a base telephone to receive help from Tinker AFB 911. If using a cell phone, request Tinker AFB 911. The contractor shall report all environmental violations to the COR. The contractor shall submit a typed or written report about the incident within four (4) clock hours. The contractor shall provide five (5) copies of the written report. The contractor shall provide one copy to the CO, two copies to the COR, a copy for Unit Environment Coordinator (UEC) and a copy for record. The format of the report shall be left up to the contractor, but the report shall contain the following information.

1.) Name and contact number of person reporting the spill

2.) Date and time of incident

3.) Location and source of spill

4.) Substance or pollutant spilled

5.) Amount spilled and rate of discharge

6.) Any damages or injuries involved

7.) Extent of area impacted

8.) Potential hazards

9.) Actions taken

10.) Organizations contacted

11.) Remarks Section - that addresses the cause of the spill (e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded.

1.12.9 Environmental and Safety Training: The contractor personnel shall have Resource Conservation Recovery Act (RCRA) environmental and safety training required by the state and federal government. The training shall be IAW the following regulations: Resource Conservation Recovery Act (RCRA) 40 Code of Federal Regulation (CFR) 265.16 “Personal Training”, Occupational Safety and Health Administration (OSHA) Hazardous Waste Operations and Emergency Response Standard Title 29, CFR Part 1910.120 “Hazardous Waste Operations and Emergency Reponses” 40 CFR Part 63.741-40 CFR 63.753, Subpart GG- National Emission Standards for Aerospace Manufacturing and Rework Facilities, Oklahoma City Air Logistics Center Tinker Air Force Base Instruction (OC-ALC TAFB) 32-7004, Hazardous Waste Management Instruction, Section 13, and Air Force Instruction (AFI) 32-7042, “Solid and Hazardous Waste Compliance”, Section 2, 76 MXW OI 32-7 “Hazardous Material Management Program” (In its entirety), 76 MXW OI 32-101 “Air Quality Record Keeping Procedure” (In its entirety) & 76 MXW OI 32-7004 “Hazardous Waste Management Program” (In its entirety) . The contractor shall provide the environmental and safety training certificate for all employees to the CO and QAE/COR, within ten (10) calendar days after contract award date.

1.13 Voluntary Protection

1.13.1 Contractor shall follow the safety and health rules of the installation, OSHA and this PWS/SOW. Detailed information on VPP is available on the OSHA website at http://www.osha.gov/dcsp/vpp/index.html.

1.13.2 The contractor shall provide their Total Case Incidence Rate (TCIR), their Days Away Restricted and/or Transfer Case Incident rate (DART) rates and their OSHA Form 300A and annually to the CO and the COR for consolidation and submission as part of the installation's annual VPP Safety and Health management report. TCIR and DART rates are due by the 15th of January of each year. However, if the contract expires before January 15th than the contractor shall submit their 300A log, TCIR and DART rates by the end of the contract period of performance.

1.13.3 The contractor shall be responsible for compliance with the OSHA (Public law 91-596). The contractor shall submit a Safety and Health Plan (SHP) and corresponding site safety checklist to the Contracting Officer and the COR 10 work days after contract award. The contractor's SHP shall include appropriate measures to ensure the contractor reacts promptly to investigate, correct and track alleged safety and health violations and uncontrolled hazards in the contractor work areas. The contractor shall comply with the contractor’s SHP.

1.13.4 The contractor shall identify in the SHP processes and procedures used to track compliance with the SHP, and the process and procedures that shall be used to correct violations

1.13.5 The contractor's SHP shall demonstrate a management commitment to employee safety and health and shall identify the application of the SHP to subcontractors. (If applicable)

1.13.6 The contractor's SHP shall: identify the roles and responsibilities of the following individuals; management, supervisors, employees and safety coordinator.

1.13.7 The contractor's SHP shall, identify applicable safety rules and regulations, and shall include a worksite hazard analysis to include base-line hazard identification and required control measures.

1.13.8 The contractor's SHP shall, include a job site analysis to include hazard of tasks required to control measures, identify employee safety and health training requirements and the documentation process.

1.13.9 The contractor's SHP shall include a workplace inspection frequency to include identifying the individual conducting the inspections and shall include employee hazard and mishap reporting procedures.

1.13.10 The contractor's SHP shall identify individual(s) responsible for corrective hazards, and shall identify first aid and injury procedures, procedures for accident investigation and reporting, identify emergency response procedures and identify the process for tracking controlled hazards in contractor work areas.

1.14 Emergency Procedures:

Contractor employees shall follow the direction of Government employees in regards to emergency procedures, i.e. fire, tornado, active shooter, bomb threats. It is the responsibility of the contractor to provide guidance and establish procedures for responding to emergency for their employees. It is the contractors' responsibility to account for their employees following an emergency evacuation. Contractor Personnel shall participate with government personnel in all fire and tornado drills and no additional cost to the Government

1.15 Continuation of Essential DoD Contractor Services During Crisis: The following requirements have been determined to be essential The contractor shall establish and provide a written plan to ensure continued support during a crisis IAW Defense Federal Acquisition Regulation Supplement (DFARS) Clause 252.237-7023 and 237.76. This shall be incorporated in full text in the contract. This plan shall be submitted with the contractor's proposal.

· 1.1

· 1.2

· 1.3

· 1.4

· 1.5

· 1.8

1.16 Foreign Nationals

Under no circumstances will Foreign Contractors be allowed on base for any reason without first being cleared and approved by the Foreign Disclosure Office. Contact the Foreign Disclosure Office, OC-ALC/XPO, (405) 733-5029) use the following Instructions:

Foreign National(s): The contractor shall notify the COR before sending a Foreign National representative to perform services. Special rules apply for foreign national(s) visiting a US Government facility.

1.17 Quarterly Operational Security (OPSEC) Brief: All contract personnel working on base in the 76 MXW shall be required to read the 76 MXW Quarterly OPSEC briefing. The COR will ensure that the OPSEC brief is available for review by the contractor. The contractor shall provide a report within 5 days after receipt, with employee name and date of review to the COR. IAW AFI 31-401 (Information Security), Chapter 8, Para 8.9 - 8.9.5, AFI 31-601 (Industrial Security), Chapter 3, Para 3.2, AFI 10-701 (Operations Security), Chapter 4, Para 4.1 - 4.2 and 76 MXW OI 31-1 (76 MXW Security), Para 4.2.

2. SERVICE SUMMARY (SS). The contractor service requirements are summarized into performance objectives that relate directly to mission essential times. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PARA.

PERFORMANCE THRESHOLD

SS

The contractor shall maintain the following equipment to the minimum uptime percentages listed:

RFC ECIS Aggregate ~ 95%

RFC ECIS Individual ~ 85%

UTIS ~ 85%

Infoscribe ~ 85%

SS

The contractor shall provide a weekly report to the COR and COR designated people at the beginning of each week to include all of the following at a minimum:

· the uptime percentages for individual ECIS, UTIS and the aggregate ECIS

· all maintenance activities for the prior week as recorded in the electronic logbook

· the current station configurations for each station ( includes major component serial numbers, software versions, reference standard serial numbers)

· all probe maintenance activity for the prior week as recorded in the electronic logbook

SS

SS

The contractor shall be present at the location of inoperable equipment within thirty (30) clock minutes of the time of notification by government personnel which may be via email, phone call or verbal.

SS

The…