PWS.doc

PERFORMANCE WORK STATEMENT (PWS)

FOR

PREVENTIVE & REMEDIAL MAINTENANCE

SIX (6)

METALLOGRAPH MICROSCOPES

76 MXW/OBWK

APRIL 2010

1.1. Scope. The contractor shall provide all labor, tools, equipment, test equipment personal protective equipment and clothing, hearing protection, eye protection including prescription safety glasses, materials and parts, transportation and other incidentals necessary to travel to Tinker AFB, OK, to perform Preventive Maintenance (PM) and Remedial Maintenance (RM) on the six (6) Metallograph Microscopes. The contractor shall be responsible for insuring all services and parts provided under this contract are in accordance with the terms and conditions outlined herein and conform to the manufacturer’s equipment specifications and this Performance Work Statement (PWS). Equipment is listed in Appendix A.

1.2. Preventive Maintenance (PM).

1.2.1. The objective of PM is to protect the equipment capability and investment by removing causes of failure and making adjustment to compensate for normal wear before failure occurs.

1.2.2. The contractor shall provide two (2) PM’s per year on the six (6) Metallograph Microscopes to maintain maximum, performance of the equipment in accordance with Original Equipment Manufacturer (OEM) specifications.

1.2.2.1. The first PM shall be scheduled within 15 calendar days after award of contract and six (6) months thereafter.

1.2.2.1.1. The contractor shall provide a copy of the PM schedule to the Quality Assurance Evaluator (QAE) within five (5) calendar days after contract award.

1.2.2.2. The contractor shall notify the QAE two (2) weeks prior to each scheduled PM visit.

1.2.3. Repair documentation.

1.2.3.1. At the completion of the service or repair action, the contractor shall annotate the AFTO 244/245 card, if affixed, in accordance with Technical Order 00-20-1, Chapter 7 and AFMCI 21-127, paragraphs 7.11.6.10, 7.11.611. and 7.11.6.12. The annotated form shall remain with the equipment.

1.3 Remedial Maintenance (RM).

1.3.1. The object of RM is to evaluate, troubleshoot, and diagnose the equipment to isolate the source of the malfunction on an unscheduled basis.

1.3.1.1. Troubleshooting and Notification Process.

1.3.1.2. Upon discovery of equipment malfunction, the QAE shall request troubleshooting assistance by placing a telephone call to the designated contractor point of contact (POC).

1.3.1.3. The QAE will provide a brief description of the malfunction and the name and telephone number of the equipment technical contact.

1.3.1.4. The contractor shall respond to the QAE’s request for assistance within two (2) work hours after notification of a malfunction by contacting the equipment technical contract and troubleshooting via telephone communications.

1.3.1.3.1. The contractor, if after 24 clock hours of troubleshooting over the telephone cannot resolve the problem; shall notify the QAE that a site visit is required.

1.3.1.3.2. The contractor shall travel to Tinker AFB, OK, arriving no later than 72 clock hours after discontinuance of troubleshooting efforts.

1.3.1.3.3. The contractor, upon arrival, shall inspect the equipment/system as necessary to determine the cause of the malfunction.

1.3.1.3.4. The contractor shall prepare a written repair estimate using MXRIWRS Form 011, Repair Estimate worksheet or a contractor devised format.

1.3.1.3.5. The contractor shall submit the Repair Estimate worksheet, MXRIWRS Form 011 or a contractor devised format, to the (QAE) on a best effort basis but no later than four (4) clock hours after completion of the inspection.

1.3.1.3.5.1. The QAE will review the Repair Report and verify that sufficient funds are available to cover the cost of the repairs, OBTAIN CO APPROVAL and permission will then be given to repair the equipment in accordance with the terms and conditions outlined herein and conform to the equipment specifications published by the manufacturer.

1.4. Parts and Materials.

1.4.1. The contractor shall provide and use only new parts and material from the Original Equipment Manufacturer (OEM) in performance of this PWS unless authorized by the CO who will seek guidance from QAE.

1.5. Completion of the Service/Repair

1.5.1. The contractor, upon completion of the repair services, shall demonstrate to the on-site Government technical POC that all aspects of the system are repaired and are properly functioning in accordance with manufacturer’s specifications, industry standards and this PWS.

1.5.2. Repair documentation.

1.5.2.1. At the completion of the service or repair action, the contractor shall annotate the AFTO 244/245 card, if affixed, in accordance with Technical Order 00-20-1, Chapter 7 and AFMCI 21-127, paragraphs 7.11.6.10, 7.11.611. and 7.11.6.12. The annotated form shall remain with the equipment.

1.5.3. Red “X” Documentation Symbol.

1.5.3.1. A Red “X” indicates that the equipment is considered unsafe or unserviceable and will not be used until the unsatisfactory condition is corrected or the symbol cleared. No one shall authorize or direct equipment to be used until the Red “X” has been properly cleared in accordance with applicable technical data and TO 00-20-1, Chapter 4.

1.5.4. Red “X” Special Certification Roster.

1.5.4.1. The contractor shall provide to the QAE by contract start date, a list of personnel who are authorized to certify that the equipment is safe for use in accordance with T.O. 00-20-1, paragraph 1.3.2.

1.6. Service Report.

1.6.1. The contractor, upon completion of the contact service call, shall provide a legibly written service report to the QAE.

1.6.1.1. The service report shall contain the following minimum information: Name of company, service date, time of arrival, description of service performed, additional service needed (if any), time of departure, legible name and signature of technician performing the services, completion date of services, signature of on-site government technical POC.

1.7. Security Requirements/Identification Badges.

1.7.1 The contractor shall provide the name(s) of all contractor personnel requiring en-try authorization to Tinker AFB, OK, for performance of services associated with this requirement.

1.7.1.1. The contractor and/or his/her personnel shall have a valid driver’s license and car insurance verification.

1.7.1.2. The following information is necessary to coordinate entry to the base.

Company Name

Technician Full Name

Cell phone number or pager (optional)

Estimated date and time of arrival Length of visit

1.7.1.3. The contractor shall contact the QAE for directions to the base if unknown. After arriving at the Eaker Gate (off of I-40) parking area, the contractor shall telephone the QAE for further instructions to be escorted onto the base.

1.7.1.4. Foreign National(s).

1.7.1.4.1. The contractor shall notify the QAE before sending a Foreign National representative to perform services. Special rules apply for foreign national(s) visiting a US Government facility.

1.8. Availability of Equipment.

1.8.1. Equipment shall be available for scheduled services Monday through Friday, 7:00 a.m. until 3:00 p.m., excluding Federal Holidays, unless otherwise directed by the CO.

1.9. Acknowledgement of “Housekeeping/FOD/Tool Control Briefing for Contractor Employee(s)”.

1.9.1. The contractor and personnel shall acknowledge receipt of the “Housekeeping/FOD/Tool Control Briefing Employee(s)’ by reviewing, signing, dating and returning MXRIWRS Form 032 to the Primary QAE or Alternate QAE prior to starting work in 76 MXW Shops.

1.9.2. The contractor shall ensure that each new employee receives and signs the “Housekeeping/FOD/Tool Control Briefing for Contractor Employees” before starting work in 76 MXW Shops.

1.10. Foreign Object Damage (FOD) and Dropped Object Prevention (DOP).

1.10.1. Contractor personnel who, in performance of their assigned duties on this contract, work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers and the contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps and in aircraft hangers and maintenance areas are required to receive FOD and DOP training and to comply with Air Force Instruction (AFI) 21-101, Air Force Materiel Command (AFCM) Sup1, Chapter 14, paragraph 14.41 and Tinker AFB Instruction (TAFBI) 21-449 (in its entirety).

1.10.2. The contractor and personnel can request a copy of the FOD Training and Prevention DVD at email OC-ALC/FOD/DOP@tinker.af.mil.

1.11. Foreign Object Damage (FOD) and Dropped Object Prevention (DOP) Certificate.

1.11.1. The contractor and personnel shall acknowledge the FOD and DOP by viewing a training DVD and providing a contractor devised certificate of training to the QAE for each employee within five (5) days of contract award.

1.11.1.1. The certificates shall have the title of the training, name of the person who received the training and the date.

1.11.2. The contractor shall also ensure that each new employee view the FOD/

DOP Training DVD and provides a contractor devised certificate of training to the QAE prior to starting work in the 76 MXW shops.

1.11.3. Annually, the contractor and personnel shall be required to review the FOD/DOP Training DVD and provide an updated contractor devised certificate of training to the QAE.

1.12. Environmental Protection.

1.12.1 The contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations and requirements regarding

Environmental protection and occupational safety and health.

1.12.2. The contractor shall in the event the laws or regulations change during the terms of this contract, is required to comply as such laws come into effect.

1.13. Safety.

1.13.1. The contractor shall also comply with all safety practices posted in the assigned work area and the attached Appendix C, provided by the Safety Office.

1.14. Housekeeping.

1.14.1. The contractor shall keep the work areas clean and neat in accordance with (IAW) industry Standards, Occupational, Safety and Health Administration (OSHA), fire and safety standards and this PWS.

1.15. Tool Control.

1.15.1. While performing contract services in or around Maintenance Production Shops including Ramp areas, the contractor shall comply with AFI 21-101 and AFMCI Sup 21-101, Chapter 10, for all tools brought into the 76 Maintenance Wing areas.

1.15.2. The contractor or contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day.

1.15.3. The contractor personnel shall immediately notify the QAE if any of their tool(s) are missing from the work area, container or bag of tools.

1.15.4. The QAE will report to appropriate government personnel of any missing contractor’s tool not located within one hour after notification of lost or missing tools

1.16. Forms and Publications, Technical Orders (TO), Air Force Instructions (AFI) and Air Force Material Command Instruction (AFMCI).

1.16.1. The contractor shall obtain the forms and publications. T.O.’s, AFI’s, AFMCI’s and publications expressly required to perform the work in this contract via the internet at www.e-publishing.af.mil.

1.16.1.1. In the event that a form or publication is not available on-line, the QAE will provide the form, instruction, publication to the contractor upon writ-ten request (e-mail is acceptable).

1.17. Affirmative Procurement.

1.17.1. Affirmative Procurement has been determined not to be applicable to this PWS.

1.18. Government Acceptance.

1.18.1. Designated QAE will accomplish inspection and acceptance of services per-formed based on requirements of the PWS, the contract, the ‘Inspection Clause’ and the Quality Assurance Surveillance Plan (QASP).

2. SERVICE SUMMARY.

OBJECTIVE

PWS

PARAGRAPH

PERFORMANCE

THRESHOLD

SS 1

Compliance

SS 3

SS 4

SS 5

The contractor shall submit the Repair Estimate worksheet, MXRIWRS Form 011 or a contractor devised format, to the (QAE) on a best effort basis but no later than four (4) clock hours after completion of the inspection.

SS 6

The contractor shall provide and use only new parts and material from the Original Equipment Manufacturer (OEM) in performance of this PWS unless authorized by the CO who will seek guidance from QAE.

SS 7

The contractor, upon completion of the repair services, shall demonstrate to the on-site Government technical POC that all aspects of the system are repaired and are properly functioning in accordance with manufacturer’s specifications, industry standards and this PWS.

SS 8

SS 9

SS 10

3. PREVENTIVE AND REMEDIAL MAINTENANCE on PROPERTY OF THE GOVERNMENT.

3.1. Government Furnished Property and Services.

3.1.1. Government Furnished Property are applicable to the performance of this contract.

3.2. Government Furnished Services are applicable to this requirement.

3.3. Workspace.

3.3.1. The government will provide adequate workspace around the machine areas.

3.4. Security Forces.

3.4.1. The government will provide general on base security forces service. The Security Forces’ telephone number is 911 for emergencies, 734-2000 for crime in progress, and 734-3737 for non-emergency calls.

3.5. Fire and Emergency Services.

3.5.1 The government will provide general on base fire protection services. The contractor shall comply with fire prevention rules and regulations enforced by the Tinker AFB Fire Prevention Branch. Call 911 for emergencies. For routine fire prevention matters call 734-3981. For routine calls to dispatch call 734-7964.

3.6. Emergency Medical Services.

3.6.1. The government will provide 24 hour on-base state certified paramedic level emergency response and patient transport services for contractor personnel who are injured or become seriously ill while on Tinker AFB. Medical. The telephone number is 911 for emergencies. The contractor shall be responsible for any associated costs.

Note: Calling 911 from a cell phone will be received by Off Base Emergency 911 Systems, causing a delay in response time by emergency personnel. When possible use a base telephone to receive on base help.

3.7. Utilities

3.7.1. The government will furnish utility services. These utilities include natural gas, electricity, water and sewer for the sole purpose of accomplishing this contract. If the contractor requires additional utility services, it shall be the contractor’s responsibility to provide. Contractor shall use due care and diligence in efforts to conserve utilities to reduce utility costs.

3.8. Refuse Collection.

3.8.1. The government will provide refuse collection services limited to the extent provided in the Base Refuse Collection Contract for government provided facilities. The government will only allow non-hazardous refuse to be emptied into the authorized refuse dumpster for trash collection. Do not use the government dumpsters for collection of construction debris generated by this contract.

APPENDIX A

EQUIPMENT LIST

FOR

SIX (6) METALLOGRAPH MICROSCOPES

F3YCEB00118AQ01

KEN WEBB

B3001, MATERIAL LAB

76 MXSS/MXDTAC

(405) 736-2615

Add

KEN WEBB

B3001, MATERIAL LAB

76 MXSS/MXDTAC

(405) 736-2615

REPAIR ESTIMATE WORK SHEET

Description of Evaluation Findings (malfunction information):

Repair Information

Cost

Total Cost of ALL Parts

to Repair:

Other Associated Costs itemized IAW contract:

Total Cost to Repair:

Performance Dates:

Government QAE

I agree the price quoted, above to complete system repairs are in compliance with Contract

I also confirm that sufficient funds are available on Contract

MXRIWRS FORM 011 (January 2006)

Housekeeping/FOD/Tool Control Briefing for Contract Employees

Standards, Occupational, Safety and Health Administration (OSHA), fire and safety and safety standards and this PWS.

I certify by initialing each block above and my signature below, that I have been briefed and understand my responsibility for FOD/Tool Control while on Tinker Air Force Base.

Date

Company Name

Signature of Technician

QAE Signature

OPR/QAE: Provide a copy of this completed form to the Maintenance Contract Support Office, Bldg 3001, Post S-69 or FAX to 736-4268.

MXRIWRS FORM 032 (May 2006)

CONTRACTOR TOOL LISTING

Date: _______________

Company Name:

736-2615

MXRIWRS FORM 32-1 (June 2006)

CONTRACTOR EXIT CHECKLIST

Company Name:

If services are not satisfactory, immediately contact the Maintenance Contract Support Office QAE for resolution.

If services are satisfactory, sign the Contractor’s Service Report.

Provide a copy of the Service Report to the Maintenance Contract Support Office per #6 below.

If there are issues, i.e., housekeeping, FOD, tools, material/supplies, etc, request the Contractor to take corrective action.

If the Contractor takes issue with the request, immediately contact the Maintenance Contract Support Office QAE for resolution.

If the Contractor was issued a loaner tool bag, was it properly returned to the Tool Center?

OPR Signature Date

MXRIWRS FORM 32-2 (June 2006)

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