KC_10_Mode_5_Install_PWS_12_Apr_19.pdf

U.S. AIR FORCE

KC-10 Mode 5 Installation and Software Upgrade

Performance Work Specification

Solicitation Number: FA8105-19-R-0006

Date: 12 Apr 19

USAF AFMC AFLCMC/WKDBC

U.S. AIR FORCE

TABLE OF CONTENTS

1 SCOPE…

2 APPLICABLE DOCUMENTS…

3 REQUIREMENTS…

3.1 General Requirements…

3.2 Installation and Software Upgrade…

3.3 Travel

3.4 Shipping and Transportation…

3.5 Over and Above…

3.6 Government and Weather Caused Delays

3.7 Technical Data Updates and Data Requirements…

3.8 Security Requirements…

3.9 Government Furnished Property

3.10 Government Provided Access…

3.11 Compliance with Environmental Protection Laws and Regulations… . 10

3.12 Safety Compliance…

3.13 Voluntary Protection Plan

3.14 Hazardous Materials…

3.15 Personnel Qualifications…

3.16 Contractor Manpower Reporting…

3.17 Mission Essential Services…

4 SERVICE SUMMARY…

FA8105-19-C-XXXX KC-10 Mode 5 Installation

1. SCOPE

1.1. The Air Force requires the KC-10 aircraft be upgraded to meet the Automatic Dependent Surveillance-Broadcast Out (ADS-B Out) DO-260B and the Mode 5 Identification Friend or Foe (IFF) mandate. The KC-10 Mode 5 installation and software upgrade (herein referred to as “installation”) consists of installation of APX- 119-0531 hardware, interfaces, ancillary equipment, and upgraded software for all KC-10A aircraft and removal of legacy hardware and wire harnesses. This effort includes the A-Kit and B-Kit installation, post installation checkout, and updated technical data.

1.2. The KC-10 is a commercial derivative aircraft that has a Federal Aviation Administration (FAA) Type Certification (TC). The contractor shall provide a fully FAA certified modification.

1.3. This Performance Work Statement (PWS) describes the requirements necessary for upgrade of the KC-10 aircraft to the Mode 5 IFF capability as well as compliance with FAA Order DO-260B for ADS- B Out. Technical and program direction for this PWS are provided under the direction of the KC-10 Mode 5 Program Manager, Programs Branch (AFLCMC/WKDB), Legacy Tanker Division located on Tinker Air Force Base, OK.

1.4. This PWS describes the effort required for upgrading the existing KC-10 Communication, Navigation and Surveillance/Air Traffic Management (CNS/ATM) system inclusive of providing personnel, materials, services, logistic support, data and management required to install software, installation of A and B kits, test, document installation differences and deliver the KC-10A Mode 5 installation in accordance with contract schedule. The intent of this program is to meet mandates imposed by the FAA and European Aviation Safety Agency (EASA) for ADS-B Out by January 2020 and the National Security Agency (NSA) and Joint Requirements Oversight Council (JROC) for Mode 5 Identification Friend or Foe by June 2020. The impact to the government, failing to meet the imposed mandates, will be operational flight restrictions critically impacting the United States Air Force’s (USAF) mission and ability to provide necessary support in controlled airspace.

2. APPLICABLE DOCUMENTS

The following specifications, standards, and handbooks form a part of this document to the extent specified herein. The contractor shall comply with the current versions of applicable regulatory and compliance documents at the time the contract is issued.

2.1 SPECIFICATIONS, STANDARDS, HANDBOOKS AND INSTRUCTIONS

Document Number Document Title TMCR-86-01 Q Technical Manual Contracts Requirement MIL-DTL-38804E Detail Specification –TCTO – Preparation

DoDI 8510.01 DoD Risk, Issue and Opportunity Management Guide for Defense Acquisition Programs

DoDI 5000 Defense Acquisition Process DoD 8500.01 Cyber Security Guidebook

2.2 OTHER GOVERNMENT DOCUMENTS, DRAWING AND PUBLICATIONS

Document Number Document Title

TO 00-5-3 Air Force Technical Manual Acquisition Procedures

DD Form 254 DoD Contract Security Classification AFTO form 874 Supply Data Requirements

FAA Order 8110.101A Type Certificate Procedures for Military Commercial Derivative Aircraft

FAA Order 8110.4C Type Certification

FAA Order 8100.15 Organization Designation Authorization Procedures

FAA Order 8130-31 Statement of Conformity - Military Aircraft

14 CFR 43

Maintenance, Preventive Maintenance, Rebuilding, and Alteration

14 CFR 91 General Operating and Flight Rules 14 CFR 145 Repair Stations

3. REQUIREMENTS

3.1. General Requirements:

3.1.1. The contractor shall manage the program, plan meetings, provide appropriate communications, and provide program management resources to support financial control, administration of production, risk management, aircraft installation through completion of the KC-10 Mode 5 installation modification. The contractor shall be responsible for managing all aspects of the contract to include cost, schedule, performance, and contract management. The contractor shall act as the task integrator, ensuring all technical and program elements provide a fully integrated approach. The contractor shall interact seamlessly with government as well as internal/external customers. The contractor shall submit Engineering Change Proposals (CDRL A013), Notice of Revision (CDRL B012), Request for Deviation (CDRL B013) and Contract Change Proposal (CDRL B014), as required. The contractor shall submit a monthly program and financial status report (CDRL B011).

3.1.2. The contractor shall provide a Point of Contact (POC) at each performance location for oversight of production activities. The contractor POC shall be responsible for providing guidance and technical support to the installation team, interfacing with customer representatives, providing upgrade services for CDU-7000 hardware, and identifying and negotiating over and above work. The names shall be provided to the KC-10 Program Manager and Procurement Contracting Officer (PCO) within 7 calendar days following contract award. The contractor POCs shall also serve as the conduit to channel requests to proper organizations for action as necessary.

3.1.3. The contractor shall develop a Post Installation Checkout (PICO) procedure to validate the operation of the updated systems after the installation is completed.

(CDRL A039) The contractor shall perform an operational checkout and evaluate each installation and ensure all discrepancies are documented. The contractor shall provide on-site engineering and maintenance support to diagnose disturbed systems and repair any discrepancies caused by the installation. The contractor shall have reach-back support to systems engineering to assist with discrepancy investigation, troubleshooting, and/or operation of the modified avionics systems and/or peculiar ground support equipment.

3.1.4. The contractor shall develop an Integrated Master Schedule (IMS). The contractor shall deliver the IMS which includes milestones and program critical path.

The contractor shall deliver the IMS (CDRL A040).

3.1.5. The contractor shall identify, characterize, prioritize, mitigate, and track/control/communicate risks to improve the likelihood of achieving program goals.

The contractor shall develop an approved Risk Management Plan following the principles in the DoD Risk, Issue, and Opportunity Management Guide for Defense Acquisition Programs. The contractor shall conduct risk management efforts IAW the risk management plan and provide a monthly risk report to the Program Office.

3.1.6. The contractor shall conduct the following meetings and reviews:

Daily Morning Status report – tail number specific status

Bi-weekly Integrated Product Team meeting – review of daily status reports and action items list

3.1.7. The contractor shall have an FAA approved quality assurance program and shall assume full responsibility for quality performance and completion of work accomplished under this PWS. The Federal Aviation Regulations define the tenants of the program as applicable to aircraft maintenance and modification and can be found in parts 43, 91 and 145. All work to be performed shall be accomplished to FAA Standards, by FAA certified individuals, under a Federal Aviation Regulations Part 145 Repair Station’s control/authorization. Upon completion of the modification, the contractor shall update the aircraft forms documenting the completion of the TCTO, provide a copy of the completed PICO and work card package for the aircraft, and execute a Certificate of Conformance – Military Aircraft (FAA Form 8130-31) attesting to the quality and completeness of the installation effort. Acceptance of each modified aircraft will be compliant with the Supplemental Type Certificate and IAW FAA standards.

3.2. Installation and Software Upgrade:

3.2.1. The contractor shall install the Mode 5 modification in accordance with the contract schedule and Time Compliance Technical Order (TCTO) 1C-10(K)A-1308.

The contractor shall document tail specific deviation(s) and differences and submit updated technical data in accordance with (IAW) TMCR-86-01 P (CDRL A003). The rationale is to update the Technical Orders (TO) with specific applicability of each aircraft wiring. The contractor shall use FAA repair station certified technicians to perform A-Kit and B-Kit installations (Reference 14 CFR part 43, 91, and 145). The contractor shall provide on-site Field Support Engineering.

3.2.2. The contractor shall modify KC-10A IAW TCTO 1C-10(K)A-1308 (Mode5/ADS-B Out baseline) at the Main Operating Bases (MOBs) located at Travis AFB, CA , McGuire AFB, NJ, and KC-10 aircraft depot at Greensboro, NC. The contractor shall ensure the KC-10A Mode 5 modified aircraft maintains current FAA Certifications. The contractor shall perform the software, mechanical, structural, and electrical installation of the KC-10 CNS/ATM Mode 5 system modification. The contractor shall provide on-site support at both MOBs for the installation of CDU-7000 upgrades. The contractor shall update and deliver any assembly, installation, and any other required drawings that are not consistent with installation drawings (CDRL A002). The contractor shall ensure installation is in accordance with Collins owned Supplemental Type Certificate (STC) and shall provide a signed 8130-31 Certificate of Conformity – Military Aircraft for each aircraft modification.

3.2.3. The contractor shall integrate the Mode 5 IFF modification with existing maintenance planning and support equipment, computer resources, human systems integration, and other logistics support infrastructure. The contractor will be provided with aircraft ground support equipment as required.

Ramp Test Equipment

Noun Type Part Number Qty Note

IFF Ramp Test Set APM-424(V5) NSN:6625-01-583-2774 1 V5 incorporates Mode 5

Transponder Test Set IFR-6015 NSN:6625-01-601-4034 1 For TCAS and ADSB tests

Air Data Test Set ADTS-405 ADTS-405 1 or equivalent

Air Data Manifold LSU-105 LSU-105 1 or equivalent

Air Data Accessory Kit ADA853-10 ADA853-10 1 or equivalent

Hand-Held Remote Control ADTS405-1728-37-M0 1 For ADTS-405

Radio Altimeter Test Set AMT-51A 2037028-5103 1 or equivalent

Portable Interface Test set 17TES0043 1 FDR

Nav/Comm Test set IFR-4000 NSN: 6625-01-516-4656 1 or equivalent

Ground Support Equipment

External Power Generator 90KVA Hobart 90G20P 1 or equivalent

60Hz Power Supply NF-2 Light-All 1 or equivalent

B5 Maintenance Platform NSN: 1730-00-294-8884 1 or equivalent

B4 Maintenance Stand NSN: 1730-00-294-8883 2 or equivalent

B7 Maintenance Stand Entry stand NSN: 1730-01-009-0446 1 or equivalent

Heater Unit 1 as required

A/C Unit 1 as required

Comsec

KIV-77 (2ea) NSN:5810-01-537-8318 1 with codes for APM-424 and APX-119

Simple Key Loader AN/PYQ-10 NSN: 5810-01-517-3587 1 GPS, Mode 4, Mode 5 keys

** Qty is per aircraft being modified at 1 time

3.3. Travel:

The contractor shall travel to Joint Base McGuire-Dix-Lakehurst, NJ, Travis AFB, CA, and KC10 aircraft depot at Greensboro, NC to accomplish aircraft modifications as described in this PWS. All travel requests must be approved by the contracting officer or COR. Requests will be provided to both the KC-10 Program Manager and PCO for review ten (10) working days, when possible, in advance of travel for approval. The contractor shall provide a trip summary, to the Program Office for all travel taken with the exception of travel directly supporting the Mode 5 modification contractor field team. The contractor shall not travel to a war zone/dangerous areas without advance mutual agreement between the government contracting officer and the contractor.

3.4. Shipping and Transportation:

The contractor may be required to ship items such as Line Replaceable Units (LRUs) and other materials that cannot be upgraded on the aircraft. For shipping expenses that require reimbursement, the contractor shall submit a request to the Contracting Officer (CO) or Contracting Officer Representative (COR) with a description of purpose and cost estimate for shipping or transporting the item. The contractor shall not ship the item or material until the government approves the request in writing.

3.5. Over and Above:

The contractor shall submit over and above work requests and proposals to the CO or COR. The contractor shall not begin over and above work until authorized by the CO in writing.

3.6. Government and Weather Caused Delays:

The government intends to provide aircraft to the contractor without delays. Due to potential mission impacts, there is possibility of aircraft being delayed or unavailable for modification. Observed government down-days as described in paragraph 3.13.9 are not considered a government caused delay. Government caused delays shall be considered pursuant to FAR 52.249-8.

3.7. Technical Data Updates and Data Requirements:

3.7.1. The contractor shall update and deliver technical data including Technical Reports Services, Drawings and Associated Lists, and TMCR in a non-proprietary format consistent with KC-10A legacy technical data Technical Report Studies/Services (CDRL A001), Product Drawings and Associated Lists (A002), and Technical Manual Contract Requirements (A003).

3.7.2. The contractor shall ensure data developed is furnished to the government IAW CDRL items and is appropriately marked in accordance with the CDRL and applicable FARs/DFARs. The contractor shall deliver the documents defined in Table 1.

Note: Unless noted otherwise, the use of the word “days” in the DD Form 1423 refers to USG working days. Government comments on delivered documents will be submitted IAW the respective CDRL.

Table 1: Data Deliverables

CDRL Number Title of CDRL

A001 Technical Reports Studies/Services

A002 Product Drawings and Associated Lists

A003 Technical Manual Contract Requirements

A013 Engineering Change Proposal

A039 Data Accession List

A040 Integrated Master Schedule

A044 Hazardous Material List

B006 Status of GFE Report

B011 Program and Financial Status Reports

B012 Notice of Revision

B013 Request for Deviation

B014 Contract Change Proposal

B016 Safety and Health Plan

3.8. SECURITY REQUIREMENTS

The contractor shall comply with the requirements identified in DD Form 254, DoD Contract Security Classification Specification, attached to this contract. The highest classification for these requirements is “SECRET.” Most of the tasks required by this PWS are expected to be UNCLASSIFIED and should not require contractor employees to obtain security clearances; however, some tasks may require the possession of a SECRET security clearance. In those instances, the contractor shall be responsible to ensure that employees assigned to those tasks have or obtain the appropriate security clearance(s). Additionally, the contractor shall comply with government procedures for obtaining contractor credentials to work on-site. The contractor shall wear government approved identification badges on their outer garment in the chest area when working in DoD facilities.

3.9. GOVERNMENT-FURNISHED PROPERTY (GFP)

The contractor shall maintain an active inventory of all Government Furnished Property (GFP) provided. The contractor shall deliver the government property list (CDRL B006). The government will provide materials (A and B Kits only) and test equipment necessary for performance. The contractor will manage the A-kit delivery schedule from Collins Aerospace Customer Owned Property Stores (COPS) in a manner that supports the installation schedule and minimizes storage space requirements at the install locations. The contractor will be responsible for the management of the A-kit consumable materials in the interest of expediting the replacements of any missing, unserviceable, or incorrect items. The B-kit hardware will be managed and distributed through the Contractor Operated and Maintained Base Supply (COMBS).

3.10. GOVERNMENT PROVIDED ACCESS

3.10.1. The government will provide office and work space in accordance with attached Base Support Agreement inclusive of office space, desks, chairs and telephone support. The contractor shall be responsible for commercial internet connectivity. It is recommended internet connectivity be in the form of Wi-Fi hotspot in lieu of Local Area Network (LAN) lines as installation of commercial LAN lines will be at the expense of the contractor and not reimbursed. The contractor will be provided access to flight line, military facilities, etc. for the purpose of accomplishing the aircraft modification.

3.10.2 The government will provide access to USAF facilities as required by the contractor for completion of the tasks identified herein. The government will provide necessary office space for contractor field teams during performance of this upgrade.

The government will provide access to flight line, ramp, aircraft ground support equipment, stands, COMBS, and aircraft.

3.11. COMPLIANCE WITH ENVIRONMENTAL PROTECTION LAWS AND

REGULATIONS

The contractor shall be knowledgeable of and comply with all applicable Federal, State, and Local laws, regulations, and requirements regarding environmental protection.

3.12. SAFETY COMPLIANCE

3.12.1. The contractor shall ensure the KC-10 ADS-B/Mode 5 installation program meets the same operational safety requirements as currently set for the KC-10A aircraft at each MOB. While performing work under this order, the contractor shall comply with all applicable federal, state, local, and the specific Air Force regulations regarding occupational safety and health. During the execution of the order, the contractor shall notify the CO within eight (8) hours of any damage to government property where the dollar value exceeds $500,000.00 and within two (2) business days for any damage to government property valued less than

$500,000.00. The contractor shall notify the CO within eight (8) hours of any injury to contractor personnel occurring while on a government installation.

3.12.2. The contractor shall notify the government of any mishap. Mishap notifications shall contain, as a minimum, the following information.

Contractor, contract number, order number and name and title of person(s) reporting.

Date, time, and exact location of accident or incident.

Brief narrative of accident or incident and of the events leading to accident or incident.

Cause of accident or incident, if known.

Estimated cost of accident or incident (i.e., material and labor to repair or to replace).

Nomenclature of equipment and personnel involved in accident/incident.

Corrective actions taken or proposed; and other pertinent information.

If requested by the CO in writing, the contractor shall immediately secure the mishap scene and any damaged property and shall impound pertinent maintenance and training records, until released by the Government Safety Office. Contractors shall not dispose of order data related to a mishap until notified to do so by the CO.

3.12.3. When on-site at a government facility, the contractor employees shall follow the direction of government COR and employees in regards to emergency procedures, (i.e., fire, tornado, active shooter and bomb threats). It is the responsibility of the contractor to provide guidance and establish procedures for responding to an emergency for their employees and to account for their employees following an emergency evacuation. Contractor personnel shall participate with government personnel in all fire and tornado drills at no additional cost to the government.

3.13. Voluntary Protection Plan (VPP):

3.13.1. The government is in the process of pursuing VPP recognition or has already been recognized under the Occupational Safety and Health Act (OSHA) Voluntary Protection Plan (VPP). VPP impacts all "applicable Contractors" operating on AF Installations. (Applicable Contractors are Contractors that have completed 1000 hours or more at a government installation, within three (3) months on the same contract.) It is the contractor's responsibility to ensure its employees and managers have a comprehensive understanding of VPP as well as full compliance with OSHA requirements. The contractor shall follow the safety and health rules of the installation and OSHA. Detailed information on VPP is available on the OSHA website at:

http://www.osha.gov/dcsp/vpp/index.html. The contractor shall provide their Total Case Incidence Rate (TCIR), their Days Away Restricted and/or Transfer Case Incident rate (DART), and their OSHA Form 300A annually to the Program Office PCO, Program Manager (PM), and COR for consolidation and submission as part of the installation's annual VPP Safety and Health management report. TCIR and DART information are due by the 15th of January of each year; however, if the contract expires before January 15th, then the contractor shall submit their 300A log, TCIR and DART rates by the end of the contract Period of Performance (PoP).

3.13.2. The contractor shall be responsible for compliance with the OSHA (Public law 91- 596). The contractor shall submit a Safety and Health Plan (SHP) and corresponding site safety checklist to the Program Office PCO, PM, and COR ten (10) business days after contract award. The contractor's SHP shall include appropriate measures to ensure the contractor reacts promptly to investigate, correct and track alleged safety and health violations and uncontrolled hazards in the contractor work areas. The contractor shall comply with the Contractor’s SHP. (CDRL B016)

3.13.3. The contractor’s SHP shall identify processes and procedures used to track compliance with the SHP, and the process and procedures that shall be used to correct violations.

3.13.4. The contractor's SHP shall demonstrate a management commitment to employee safety and health and shall identify the application of the SHP to subcontractors, if applicable.

3.13.5. The contractor's SHP shall identify the roles and responsibilities of the following individuals; management, supervisors, employees and safety coordinator.

3.13.6. The contractor's SHP shall identify applicable safety rules and regulations and shall include a worksite hazard analysis to include baseline hazard identification and required control measures.

3.13.7. The contractor's SHP shall include a job site analysis to include hazard of tasks required to control measures, identifying employee safety and health training requirements and the documentation process.

3.13.8. The contractor's SHP shall include a workplace inspection frequency to include identifying the individual conducting the inspections and employee hazard and mishap reporting procedures.

3.13.9. The contractor's SHP shall identify individual(s) responsible for correcting hazards, first aid and injury procedures, procedures for accident investigation and reporting, emergency response procedures and the process for tracking controlled hazards in contractor work areas.

3.13.10. The contractor shall be responsible for establishing these requirements for all subcontractors who qualify as applicable contractors, meaning they are performing work on a government installation for a minimum of one thousand hours in three (3) months under the same contract.

3.14. HAZARDOUS MATERIALS

The contractor shall ensure hazardous materials are handled in accordance with the applicable Federal, State, and local policies. A list of any hazardous material associated with this modification shall be provided (CDRL A044).

3.15. PERSONNEL QUALIFICATIONS

3.15.1. The contractor shall provide contractor field teams and necessary tools for the duration of performing the activities outlined in this PWS. Each contractor field team is to be comprised of adequate staffing to accomplish the tasks outlined within this PWS. Personnel shall be in place at MOBs within 30 day after receipt of contract and after direction of the contracting officer, whichever is later. The contractor shall ensure a mitigation plan is in place to prevent schedule delays in the event of a personnel illness or equipment failure.

3.15.2. Personnel performing this function shall be proficient in KC-10 CNS/ATM systems and software to support installations and troubleshooting.

3.15.3. The contractor shall be responsible for the selection, staffing, hiring, training, assignment of duties, reassignment of duties, transfer, supervision, management, control, and termination of contractor employees to perform all work IAW this PWS.

3.15.4. The contractor shall ensure contractor employees required to communicate with government personnel can read, write, and speak English.

The contractor shall not employ persons on this contract if such employee is identified to the contractor as a potential threat to the health, safety, security, or general well-being or operational mission of the installation and its population.

3.15.5. The contractor shall not employ any person who is an employee of the United States (US) Government if the employment of that person would create a conflict of interest, nor shall the contractor employ any person who is an employee of the Department of the Air Force (AF), either military or civilian, unless such person seeks and receives approval according to the Department of Defense (DoD) 5500.7-R Joint Ethics Regulations (JER). In addition, the contractor shall not employ any person who is an employee of the Department of Air Force if such employment would be contrary to the policies contained in Air Force Instruction (AFI) 64-106, AF Industrial Labor Relations Activities. The contractor shall be prohibited from employing off-duty contracting officer representatives who are surveying any contracts or subcontracts awarded to the contractor. All contractor employees shall conduct themselves in a professional, courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor employees in performance of this PWS shall be the responsibility and prerogative of the contractor.

3.15.6. All contractor employees shall comply with the following Universal Serial Bus (USB) Device policy while performing work utilizing government computers: USB flash memory devices are not allowed to be plugged into a government computer at any time, including when the network cable is unplugged. USB flash memory devices include cell phones, memory sticks, cameras, iPods, and mp3 players. A violation of this policy will result in removal of network access.

3.15.7. The contractor shall obtain contractor’s badges to allow unescorted entry onto military installations or Common Access Cards (CAC) to allow access to government databases as required to complete the requirements of this PWS. The contractor shall work with appropriate government sponsors to obtain these identification badges. Issuance of CACs will require completion of National Agency Checks (NAC) with written inquiries in accordance with AFI 31- 501 and AFI 31-

501_AFGM2016-01.

3.15.8. When attending meetings with government personnel, the contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification. The contractor shall ensure that all employees have the proper identification credentials. Additionally, during telephone conversations and in formal or informal written correspondence, the contractor personnel shall appropriately identify themselves as contractor employees.

3.15.9. The holidays to be observed under this contract are as follows: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. If the holiday falls on Sunday, it is observed on Monday. If the holiday falls on Saturday, it is observed on Friday.

3.16. CONTRACTOR MANPOWER REPORTING

3.16.1. The contractor shall report all contractor labor hours (including any subcontractor labor hours for services that exceed the simplified acquisition threshold) required for performance of services provided under this contract for the USAF required to meet the requirements of FY11 National Defense Authorization Act (NDAA) section 8108 of public law 112-10, of the Department of Defense and full-year continuing appropriations act, 2011. This data shall be provided through a secure data collection site located at http://www.ecmra.mil. The contractor shall fill in all data fields required by the web collection site.

3.16.2. Reporting inputs will be for the labor executed during the period of performance for each government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the contract manpower reporting application (CMRA) help desk.

3.16.3. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

3.16.4. Data for Air Force service requirements must be input at the Air Force CMRA link. User manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

3.17. MISSION ESSENTIAL SERVICES

No services provided under this PWS are considered essential during crisis situations.

4. SERVICE SUMMARY

The required performance objectives can be found in the service summary below.

The contractor service requirements are summarized into performance objectives that relate directly to the mission essential items. The performance threshold describes the minimum acceptable levels of service for each requirement. The contractor shall be aware that the absence of any contract requirement from the service summary does not detract from its enforceability nor limit the rights or remedies of the government under any other provision of the contract.

PERFORMANCE OBJECTIVE PWS

PARA

PERFORMANCE THRESHOLD

SS-1. Quality of Service: The contractor shall install the Mode 5 modification in accordance with Time Compliance Technical Order (TCTO) 1C- 10(K)A-1308.

3.2.1 Contractor receives less than five (5)

valid customer complaints per year.

SS-2. Schedule: The contractor shall install the Mode 5 modification in accordance with the contract schedule.

3.2.1 Contractor completes modification on

time. Contractor delivers no more than two (2) aircraft late and provides notification to the government of schedule delay within 2 work-days of known event causing delay.

SS-3. Business Relations: Contractor interacts seamlessly with Government as well as internal/external customers.

3.1.1 Contractor receives less than five (5)

valid customer complaints per year.

SS-4. Management of Personnel: The contractor shall be responsible for the selection, staffing, hiring, training, assignment of duties, reassignment of duties, transfer, supervision, management, control, and termination of contractor employees to perform all work IAW this PWS.

3.15.3 Contractor meets all task

requirements while selecting, retaining and replacing qualified personnel as needed.

SS-5. Quality Product: The contractor shall execute a Certificate of Conformance – Military Aircraft (FAA Form 8130-31) attesting to the quality and completeness of the installation effort.

3.1.7 100% of modified aircraft delivered shall be defect free. A defect is defined as a rejected data submittal which is returned to the contractor for rework due to non- compliance with contract requirements.

SS-6. Technical Data/Reports: The contractor shall ensure data developed is furnished to the government IAW CDRL items and is appropriately marked in accordance with the CDRL.

3.7.2 No more than 1 late document per

quarter and no more than 5 working days late. No more than 2 corrections required on any product.

Acronyms

ADS Automatic Dependent Surveillance AIMS Air Traffic Control, Radar Beacon System, IFF Mark XII/XIIA System AF Air Force AFI Air Force Instruction CAC Common Access Card CDRL Contractor Data Requirements List CMRA Contract Manpower Reporting Application CNS/ATM Communication, Navigation and Surveillance/Air Traffic Management CO Contracting Officer COMBS Contractor Operated and Maintained Base Supply COPS Customer Owned Property Stores COR Contracting Officer Representative CFR Code of Federal Regulations DART Days Away Restricted and/or Transfer Case Incident rate DFARS Defense Federal Acquisition Regulation System DoD Department of Defense DoDI DoD Instruction EASA European Aviation Safety Agency FAA Federal Aviation Authority FAR Federal Acquisition Regulation FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property IAW In Accordance With IFF Identify Friend Or Foe IMP Integrated Management Plan IMS Integrated Master Schedule ITMP Integrated Test Master Plan JER Joint Ethics Regulations JROC Joint Requirements Oversight Council LAN Local Area Network MOB Main Operating Base NAC National Agency Checks NDAA National Defense Authorization Act NSA National Security Agency OSHA Occupational Safety and Health Act

PCO Procurement Contracting Officer PICO Post Installation Checkout PM Program Manager POC Point of Contact POP Period Of Performance PWS Performance Work Statement SHP Safety and Health Plan SOW Statement of Work STC Supplemental Type Certification SVD Software Version Description TAFB Tinker Air Force Base TCTO Time Compliance Technical Order TC Type Certification TCIR Total Case Incidence Rate TEMP Test and Evaluation Master Plan TIM Technical Interface Meetings TMCR Technical Manual Contract Requirements TO Technical Order US United States USB Universal Serial Bus USA United Status of America USAF United States Air Force USG United States Government VPP Voluntary Protection Plan WBS Work Breakdown Structure