PWS_E-3_ASES_(2_May_19).pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

E-3 AVIONICS SUSTAINING ENGINEERING

SERVICES (ASES)

2 May 2019

Prepared by

AFLCMC/HBS

3001 Staff Dr. Suite 2AH98C

Tinker AFB OK 73145-3019

Table of Contents

1.1. Access

1.2. Background

1.3. Scope

2.0 SERVICE REQUIREMENTS

2.1. Foreign Military Sales (FMS) Recipients of Defense Services

2.1.1. Transfer of Authorized Defense Services Under FMS Program

3.0 DEFINITIONS

3.1. Engineering Service Inquiry

3.2. Engineering Service Task (EST)

3.3. Priority Characteristics – Information Only

4.0 RECURRING ENGINEERING SERVICES

4.1. Scope

4.2. Engineering Support

4.2.1. Engineering Inquiries

4.2.2. Data, Document, and File Repository

4.2.3. Programmed Depot Maintenance (PDM) Support (USAF only)

4.2.4. Depot Level Maintenance (DLM) Support (NATO only)

4.2.5. Service Report Evaluation

4.2.6. Engineering Change Proposal Review

4.3. Data Service

4.3.1. Data Service for Paper Data

4.3.2. Data Service for Electronic Media

4.3.3. Data Service for Digitally Calibrated Undimensioned Drawings

4.4. Recurring Engineering Services Response Times

4.5. Systems Engineering Management Plan (SEMP)

4.6. Sustainment Engineering Support

4.7. Working Group Support

4.8. Aircraft Mishap and Incident Investigations

4.9. Avionics Integrity Program Support

4.10. Software Release Delivery

4.11. Program Management Reviews

4.11.1. Monthly Status Reviews

5.0 NON-RECURRING ENGINEERING SERVICES

5.1. Scope

5.2. Non-Recurring EST

6.0 ADMINISTRATION

6.1. Markings and Legends

6.1.1. Data Rights Markings

6.1.2. Documentation

6.2. Mission Essential Services

6.3. Hours of Operation (Normal Business Hours)

6.3.1. Recognized Holidays (USAF Only)

6.4. Contractor Employees

6.4.1. Contractor Personnel

6.5. Travel

6.6. Quality

6.6.1. Quality Control Program

6.6.2. Quality Assurance

6.6.3. Quality Assurance Provisions

6.7. Specialty Metals

6.8. Contractor Manpower Reporting

6.8.1. Labor Hours Reporting

6.8.2. Reporting Inputs

6.9. Environmental Requirements

6.10. Safety Requirements

6.10.1. Occupational Safety and Health Administration (OSHA)

6.10.2. Voluntary Protection Program (VPP)

6.11. Security

6.11.1. DD Form 254

6.11.2. Homeland Security

6.11.3. Tinker AFB Visitor Passes and Visitor Requests

6.11.4. NATO Passes and Visitor Requests

6.11.5. Security Clearance

6.11.6. Identification Badges

6.12. Cyber Security

6.13. Ground Rules and Assumptions

7.0 SERVICE SUMMARY

7.1. Service Summary (SS) Requirements

7.1.1. Performance Thresholds

7.1.2. Surveillance Methods

7.2. Contractor Performance Evaluation

8.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

8.1. Government Furnished Services (USAF Only)

8.2. Emergency Procedures

9.0 Deliverables

9.1. Contract Data Requirements List (CDRL) Deliverables

9.2. Performance Work Statement Review of Deliverables

9.3. Shipping

10.0 APPENDIX A – GOVERNMENT DISTRIBUTION STATEMENTS

11.0 APPENDIX B – APPLICABLE DATA AND FORMS

11.1. Applicable Data

11.2. Applicable Forms

12.0 APPENDIX C – LRUS AND COMPONENTS IN THE DRAGON MODIFICATION

13.0 APPENDIX D – LRU Safety Critical List

1.0 DESCRIPTION OF SERVICES/GENERAL INFORMATION

This Performance Work Statement (PWS) defines the extent and types of engineering services to be provided by the Contractor. The Contractor shall provide avionics support to the E-3

Airborne Warning and Control System (AWACS) Division. Furthermore, United States Air Force

(USAF) AWACS Engineering Branch at Tinker Air Force Base (AFB), OK will generate technical requirements for the USAF. E-3/707 International Branch at Tinker AFB, OK, referred to as the

“Technical Coordination Group (TCG)”, will facilitate technical requirements for all TCG customers on this contract. The only TCG customer will be the North Atlantic Treaty

Organization (NATO). The PWS describes types of recurring and non-recurring engineering support, services and tasks to be furnished or performed by the Contractor in support of USAF and NATO AWACS avionics systems.

The Contractor shall provide engineering services for the following aircraft models:

United States Air Force (USAF): E-3B, E-3C, E-3G

North Atlantic Treaty Organization (NATO): E-3A

The scope of engineering services shall include: avionics, software, and associated training equipment.

1.1. Access

The contractor shall have access to or possession of all design, engineering, qualification, test and reliability and configuration data (including all proprietary and limited rights drawings and technical data) for the avionics systems, subsystems, their related components, and ground/flight software code used in the avionics systems currently installed in the E-3 aircraft.

The contractor shall also have access to or possession of a complete set of Technical Orders relating to the avionics systems in the E-3 aircraft including maintenance manuals.

1.2. Background

Some of the Line Replaceable Units (LRUs)/components used on the E-3 AWACS are military-unique equipment; however, there are LRUs/components with embedded software that are

Commercial Off-the-Shelf (COTS) equipment with proprietary data rights held by the Original

Equipment Manufacturer (OEM). Based on this, the government engineers within the

CNS/ATM-DRAGON Programs require the knowledge, expertise, experience, and specialized engineering capabilities of a qualified contractor who has access to commercial design data, proprietary software codes and limited rights engineering/technical data to maintain/sustain the day-to-day safety and operations of these avionics systems. This contractor support is also critical in maintaining the Operational Safety, Suitability and Effectiveness (OSS&E) of these avionics systems in the E-3 aircraft.

The NATO E-3 CNS/ATM (Communication, Navigation, Surveillance/Air Traffic Management) program and the USAF DRAGON (Diminishing Manufacturing Sources (DMS) Replacement of

Avionics for Global Operations and Navigation) program upgraded several navigation, communication, displays and surveillance systems to meet current and future airspace requirements. The programs will be referred to as CNS/ATM-DRAGON for the purposes of this

PWS. The programs enhanced the avionics digital backbone to provide a fully integrated, software controlled digital system. These new avionics upgrades combined with previous avionics on the aircraft require sustainment into the future

1.3. Scope

Engineering support is required from a qualified contractor to accomplish recurring and nonrecurring engineering services to support maintenance and sustainment of the E-3 avionics systems IAW the processes and standards implemented on the baseline CNS/ATM-DRAGON developmental program. This shall include avionics systems engineering support, detailed design engineering, design change analyses, avionics system and subsystem integration, technical analyses, liaison engineering support, qualification/certification support, drawing and technical order development, reliability and maintainability analyses, material procurement & support, ground and flight test support, program analyses, design study preparation, mishap investigation technical support, engineering feasibility studies, material deficiency report analyses, Aircrew Training Device (ATD) modification support, field problem investigation, and failure analyses.

The contractor shall have expertise in the design, integration, qualification, certification, and sustainment of avionics systems, subsystems, their related components and associated ground/flight software/firmware codes and system components and must have access to design, engineering, qualification, test, reliability, and configuration data for all avionics systems currently installed in the E-3 aircraft. The contractor must also possess facilities, tools, equipment, and personnel to provide all E-3 aircraft avionics engineering support services.

2.0 SERVICE REQUIREMENTS

2.1. Foreign Military Sales (FMS) Recipients of Defense Services

The Contracting Officer (CO) will supply the FMS Program Case Identifiers (where applicable) for the following:

Table 1.1.1: FMS Recipients

FMS Recipients

NATO Airborne Early Warning & Control/Force Command, Headquarters, Geilenkirchen, Germany

2.1.1. Transfer of Authorized Defense Services Under FMS Program

a. Provisions as outlined in the International Traffic in Arms Regulation (ITAR) Section 126.6, 22 CFR Ch.1 (4-1-14 Edition); and in the Defense Security Cooperation Agency Manual 5105.38-M (Security Assistance Management Manual) Section C3.3 dated 30 April 2012, shall apply to the contractor for engineering services that include FMS participation by the contractor during the execution of this contract.

b. The Contractor shall be registered with the State Department Directorate of Defense Trade Control and authorized to transfer Defense Articles and Services under the ITAR Section 126.6 exemption.

c. Existence of this exemption does not preclude the Contractor from establishing licenses and Technical Assistance Agreements (TAA) with the foreign recipients of defense services provided under this contract.

d. The Contractor shall establish and maintain a TAA for NATO, to provide export and disclosure capability specific to the Aircraft Modification and Integration Program (AMIP).

3.0 DEFINITIONS

3.1. Engineering Service Inquiry

Engineering service inquiry is defined as support that requires 80 labor hours or less to perform.

If an inquiry will require more than 80 labor hours to complete, the contractor shall notify the Contracting Officer Representative (COR) and request further direction.

3.2. Engineering Service Task (EST)

Each Engineering Service Task (EST) will be incorporated by task orders to authorize non-recurring engineering support services under the PWS. An EST identifies the problem, defines the work to be accomplished, specifies due dates and priorities, and provides the funding information for the support being acquired.

3.3. Priority Characteristics – Information Only

Each engineering EST will be assigned a priority of Emergency, Urgent, Expedited, or Routine based on the nature of the issue. Typical characteristics of Emergency, Urgent, Expedited and Routine ESTs are shown in Table 1.2-1 below.

Table 1.2-1 Priority Characteristics

4.0 RECURRING ENGINEERING SERVICES

(Recurring Engineering Services requirements apply to USAF and NATO unless otherwise noted in the following sub-paragraphs)

The Contractor shall provide recurring engineering services specified in the PWS consisting of responses to recurring inquiries or tasks. Tasks include, Diminished Manufacturing Sources

Material Shortages (DMSMS) monitoring, inquiries relating to DMSMS resolution, field level support, basic design information, proprietary data, flight test data, original qualification & certification concepts and standards, performance data, reliability data, operational effectiveness, operational and maintenance procedures, development of draft TCTOs, logistics support and any other potential problem area where Contractor engineering experience and/or information is required. Engineering services may require the generation of raw engineering data. The engineering drawings, associated lists, and all data prepared under this contract shall conform to industry standard practices and shall be marked with the approved rights legends or

Category Typical Characteristics

Emergency

a) Support to Class A, B and C mishaps during Safety Investigation Boards (mishap classes defined IAW AFI 91-204) and resolution of mishap board recommendations.

b) Evaluation/correction of immediate safety-of-flight or work stoppage issues.

c) Returning grounded aircraft to flight status.

Urgent

a) Resolution of issues that could affect the reliability, maintainability, or availability of the fleet within the next 6 - 12 months.

b) Completion of any program/project designated by the customer as critical to the upgrade and/or sustainment of the weapon system.

Expedited

a) Resolution of issues that could affect the reliability, maintainability, or availability of the fleet within the next 12 - 24 months.

b) Completion of any program/project designated by the customer as essential to the upgrade and/or sustainment of the weapon system.

Routine

a) Resolution of issues that could affect the reliability, maintainability, or availability of the fleet in the out-years.

b) Development of processes or procedures that improve the long term maintenance/supportability of the weapons system.

c) Completion of routine, day-to-day, projects that maintain the operational readiness, supportability, and sustainment of the fleet.

otherwise noted in the PWS. The Contractor shall properly mark all documents and deliverables. The contractor shall ensure delivered TO source data, delivered as a recurring engineering service, is accurate and free from any typographical and/or grammatical errors.

4.1. Scope

The scope of work for recurring engineering services will be as indicated in Section 1.3 for the following avionic system components: CNS/ATM-DRAGON Line Replaceable Units (LRUs) and component hardware/software/firmware as stated in Appendix C. This will include Collins

Aerospace avionics components interfacing with CNS/ATM-DRAGON LRUs and hardware/software/firmware.

4.2. Engineering Support

The Contractor shall provide avionics engineering support to the Government. The Contractor shall: review all avionics related service reports for similar/identical LRUs, generate avionics service letters (as applicable), respond to technical inquiries, retain, review, and deliver drawings and technical data, support DMS resolution, support re-qualification/certification processes, and other tasks as defined in the paragraphs below. The contractor shall provide quality engineering inquiry responses to the initial inquiry in order to answer the customer’s issue.

4.2.1. Engineering Inquiries

The Contractor shall provide avionics engineering expertise to engineering inquiries relating to basic design information, flight test data, original qualification tasks, performance, reliability, survivability and vulnerability, information assurance, electrical/electronic systems, and other potential problem areas where Contractor engineering experience and/or information is required. For engineering inquires, the Contractor shall respond in accordance with the timeframe as identified within this PWS, Section 4.4. (A010/DI-MISC-80508B)

4.2.1.1. Engineering Inquiries Limitation

Recurring engineering inquiries assigned are limited to 80 labor hours per inquiry. With concurrence from the COR, the Contractor may exceed the limitation to a maximum of 120 labor hours. If the inquiry is anticipated to be greater than the limitation above, the Contractor shall notify the COR that a nonrecurring task is required.

4.2.2. Data, Document, and File Repository

The Contractor shall maintain a data, document, and file repository that contains all avionics

“as delivered” drawings, all avionics commodity item drawings for items supplied, copies of applicable aircraft drawings, and all Time Compliance Technical Orders (TCTOs), modifications, and technical analysis documents, reports, specifications, and all approved Notices of Revision

(NOR) developed and used during the execution of this PWS. This repository shall be kept by the Contractor for the duration of this effort and until written approval is received from the

Government to cease the repository management. Type, layout, and format of the repository are at the Contractor’s best discretion but shall be in an organized system accessible to the

Government upon request.

The data and documents in the repository for this effort shall be delivered to the Government with applicable distribution statements. (A019/DI-SESS-81000E)

The Contractor shall:

a) Maintain archived copies of data for this effort in the Contractor repository.

b) Contractor repository additions shall include:

1) All Documents/Data developed under this contract.

2) Documents/Data provided by the government for USAF and/or NATO aircraft.

3) An Engineering Order (EO) database that ties the EO number and title to the drawing number and title.

4) Preliminary data resulting from Government actions (e.g., draft TCTOs, Engineering

Change Notices, EOs) and shall be maintained in a holding file and not merged with permanent Contractor repository data.

5) Engineering data provided to the Contractor repository developed and provided as a result of other avionics related contracts. This may include Preliminary Design Review, Critical Design Review, or preliminary/final engineering data.

c) Maintain databases and accessible, up-to-date records of all drawings and documents (including appendage, changes, and revision status) contained in the Contractor repository.

d) Maintain a list of active Proprietary Information Agreements (PIA). The Government will not submit third party proprietary repository data to the Contractor if there is no PIA allowing the Contractor to possess that third party company data.

e) Provide engineering expertise and requested Contractor repository data in response to engineering inquiries and data requests. The Contractor shall respond in accordance with the timeframe identified in Section 4.4.

f) Deliver data in accordance with Section 4.3 upon request.

4.2.3. Programmed Depot Maintenance (PDM) Support (USAF only)

The contractor shall provide liaison engineering/technical support to OC-ALC, Tinker AFB, OK to analyze and disposition Air Force Materiel Command (AFMC) Form 202s, Nonconforming

Technical Assistance Requests and Replies, generated during completion of PDM or

Unprogrammed Depot Level Maintenance (UDLM) on USAF E-3 aircraft within the AWACS

Information Routing Web Air Vehicle Engineering (AIRWAVE) system. The Contractor shall provide support for avionics for which the government does not have knowledge, expertise, experience, specialized engineering capabilities, or data that is unique to the OEM. The contractor shall support status meetings and production meetings to discuss the status or disposition of any AFMC Form 202 as required. The Contractor shall respond in accordance with the timeframe identified in Section 4.4.

4.2.4. Depot Level Maintenance (DLM) Support (NATO only)

The contractor shall provide remote engineering/technical support to NATO’s DLM activities at

Airbus and Leonardo facilities on an as needed basis. The Contractor shall provide support for avionics for which NATO or their DLM contractors do not have knowledge, expertise, experience, specialized engineering capabilities, or data that is unique to the OEM. The contractor shall support disposition of any non-conformance report (NCR) as required. NCRs are NATO’s method to disposition technical issues outside of available technical data. The

Contractor shall respond in accordance with the timeframe identified in Section 4.4

4.2.5. Service Report Evaluation

The Contractor shall:

a) Review and evaluate all commercial service reports, service bulletins, avionics OEM service reports, Federal Aviation Administration (FAA)/European Aviation Safety Agency (EASA) Directives for applicability to USAF E-3 or NATO E-3 aircraft CNS/ATM-DRAGON avionics (Appendix C), and MOD changes to safety critical LRUs (Appendix D).

b) Recommend a course of action to the Government by preparing and delivering an “Engineering Evaluation Summary” when any of the above mentioned service advisories are applicable to USAF or NATO aircraft. (A010/DI-MISC-80508B)

c) Generate and provide an “AWACS Service Letter” for CNS/ATM-DRAGON avionics (Appendix C) and Safety Critical LRUs (Appendix D) when problems are identified during new product development, production, or when a situation is known only within the engineering community, specifying the problem statement and a recommended course of action. The AWACS Service Letter shall identify applicability and corrective action requirements for all USAF/NATO fleets. Corrective action implementation shall be the subject of a separate contractual action.

d) Provide written formal notification to the Government identifying the potential problem(s) prior to issuance of the service letter if the Contractor identifies a safety issue.

e) Provide quarterly service summary activity report. (A010/DI-MISC-80508B)

4.2.6. Engineering Change Proposal Review

The Contractor shall provide technical support to review and assess proposed use of substitute parts. The Contractor shall provide formal notification to identify the Change Proposal if a substitute part is identified. If use of the substitute part(s) is approved by the Government, a non-recurring task order will be authorized for the Contractor to identify associated drawings that are impacted and update drawings in accordance with this PWS. (A010/DI-MISC-80508B)

4.3. Data Service

The Contractor shall prepare and deliver data in accordance with the following paragraphs when requested by the Government. Recurring data service shall include printed pages of data, Joint Engineering Data Management Information & Control System (JEDMICS) compatible formats, and digitally calibrated undimensioned drawings. The Government will specify the degree of urgency at the time of the request. Data requests under this paragraph will be for engineering projects or to update the JEDMICS data repository. All engineering drawings, associated lists, and data prepared under this contract shall be marked with appropriate data rights legends. The Contractor shall respond in accordance with the timeframe identified in this

PWS, paragraph 4.4. The Contractor shall ensure technical accuracy of Data Service. (A018/DI-

SESS-81000E)

4.3.1. Data Service for Paper Data

The Contractor shall prepare and provide both military drawings and E-3 applicable avionics commercial drawings to the Government, and to Contractors, and subcontractors.

4.3.2. Data Service for Electronic Media

The Contractor shall prepare and provide all avionics E-3 drawings and E-3 applicable avionics commercial drawings.

4.3.3. Data Service for Digitally Calibrated Undimensioned Drawings

The Contractor shall prepare and provide all avionics E-3 drawings and E-3 applicable avionics commercial drawings. Recurring data service shall include no more than twenty (20) undimensioned drawing sheets per year per customer. Undimensioned drawings provided by the Contractor shall be dimensionally accurate digital images.

4.4. Recurring Engineering Services Response Times

The Contractor shall respond to written inquiries and data requests for engineering information in accordance with the priority response times as defined below. The Government will assign inquiries a priority of emergency, urgent, expedited, or routine, at the Government’s sole discretion. The Contractor shall respond to inquiries according to the time frames specified below. All inquiry responses shall be delivered via email, mail, or a means approved by the

Government consistent with the time frame specified.

Category Response Time

Emergency within 24 hours

Urgent 1-3 working day(s)

Expedited 4-10 working days

Routine 11-20 working days

4.5. Systems Engineering Management Plan (SEMP)

The contractor shall prepare, deliver and follow their Systems Engineering Management Plan

(SEMP) as required for use in the performance of requirements for all ESTs initiated under this

PWS. The contractor shall ensure OSS&E in accordance with (IAW) Air Force Policy Directive

(AFPD) 63-12, Air Force Instruction (AFI) 63-101/20-101, and Air Force Materiel Command

Instruction (AFMCI) 63-1201 Life Cycle Systems Engineering are addressed in the updated

SEMP. The requirements of this updated SEMP, in conjunction with the Government’s System

Engineering Plan, shall be complied with during integration assessments, studies, modifications, engineering change proposals, and reviews impacting systems or components on the E-3 aircraft. (A009/DI-SESS-81785A/T)

4.6. Sustainment Engineering Support

The contractor shall provide technical engineering to support sustainment of the E-3 avionics systems and their related subsystems and components. In particular, the contractor shall:

a) Provide engineering/technical support to program office/field maintainers on a daily basis for repetitive/rapid response tasks. Responses and closing actions for post-production aircraft support issues shall be technically sound, complete and accurate and provided in timeframes that meet customer requirements.

b) Respond to e-mails, telephone calls, faxes, etc. dealing with avionics-related maintenance issues from E-3 depot and/or field locations. Responses shall be provided in a time frame consistent with the needs of the requestors as stated in the form of communication. At a minimum, if no specific time frame is dictated in the communication, the Contractor shall acknowledge receipt of communication within one

(1) working day of message receipt.

c) Provide engineering inquiry and EST responses as directed by the Government and within mutually agreed upon timeline. If responses exceed the timeline, the contractor can request an extension.

d) Respond to inquiries concerning avionics system issues from Government program managers, engineers and technical specialists, field maintenance activities, operational units, or flight test/safety centers, etc. Responses shall be within the timeframe set by priority characteristics with extension requests permitted on a case by case basis.

e) Provide engineering/technical support to the Government in maintaining a proactive and effective Avionics Integrity Program (AVIP) for all Electrical, Communications and Avionics systems, subsystems, equipment and components IAW chapter 4.9.

f) Provide quality engineering inquiry responses. Quality responses provide a detailed answer useful to the inquirer and provides for successful work to be accomplished IAW chapter 6.6.

4.7. Working Group Support

The Contractor shall participate and support annual Technical Meetings to discuss recurring and nonrecurring engineering service activities applicable to the USAF and foreign AWACS fleets.

Meetings will include, at a minimum, the following three (3) meetings: 707 Aircraft Working

Group (AWG), E-3 Product Improvement Working Group (PIWG), and E-3 System Safety Group

(SSG). Direction concerning specific meeting subject(s) and TCG member participation in the

Technical Meetings will be provided by and coordinated through the COR. The Contractor’s attendance and attendees shall be coordinated with the COR. This includes supporting avionics applicable Working Groups to ensure all solutions/decisions recommended by the Working

Groups are consistent and compatible with existing/planned aircraft avionics/electrical system architectures. The Contractor shall also support other technical/engineering meetings, conferences, seminars, etc. as requested and maintain liaison with subsystem contractors and

Government engineers and equipment specialists to monitor current or planned hardware/software/firmware changes that may impact future sustainment efforts. (A002/DI-

ADMN-81250B/T)

4.8. Aircraft Mishap and Incident Investigations

The Contractor shall provide support in the event of investigations for mishaps/incidents. The

Contractor shall provide engineering and technical support, review analyses and evaluate causes, and formulate recommendations for the elimination of avionic conditions responsible for such occurrences IAW AFI 91-204.

4.9. Avionics Integrity Program Support

The Contractor shall provide engineering/technical support to assist the E-3 Program Manager in maintaining a proactive and effective Avionics Integrity Program (AVIP) for all Electrical, Communications and Avionics systems, subsystems, equipment and components of the aircraft related to CNS/ATM-DRAGON. The contractor shall implement a DMS monitoring system as described in AVIP. To accomplish the intent/objectives of these programs, the Contractor shall comply with the developed AVIP processes and procedures and the Avionics Integrity Program

Master Plan (AIMP).

4.10. Software Release Delivery

The Contractor shall deliver software updates to the government for use in the E-3 AWACS

CNS/ATM-DRAGON Line Replaceable Units (LRUs) and components as stated in Appendix C.

Software updates are those updates released by the Contractor to users of their systems for the continued use, performance, deficiency resolution, or improvement of the system. Updates shall be delivered to the Government as they become available for release. Software shall be delivered in the correct media and configuration for direct use on the E-3 AWACS system, laboratory, simulators, and repair facilities. Software deliveries will follow correct CPIN requirements, see TO 00-5-16, and SCC (Software Control Center) Media Label Requirements, or other government approved format. (A005/ DI-IPSC-81441A/T; A007/DI-IPSC-81488)

4.11. Program Management Reviews

The Contractor shall conduct semiannual Program Management Review (PMR) meetings during the PWS period of performance (PoP) to review the status of the contract. The reviews shall include detailed information (such as individual EST spend plans, current cost and schedule status, potential problem areas, etc.) to allow a thorough understanding of the “health” of each

EST and overall status of recurring services. These PMRs shall be conducted at a location to be determined by the Contractor. The timing of these PMRs and the formats for the briefing charts provided at the reviews shall be determined by government and contractor representatives. The Contractor shall provide meeting agenda within 10 working days of the review. Meeting minutes will be submitted to the Government for review no later than 5 business days following the last meeting. (A002/DI-ADMN-81250B/T)

4.11.1. Monthly Status Reviews

The Contractor shall hold monthly status reviews during the PWS PoP. These monthly status reviews will review the current ESTs in progress and the monthly inquiries as well as address any concerns or topics of discussion in the previous month. The monthly status review will be accomplished via teleconference or by an agreed to method by Contractor and Government.

The Contractor shall provide meeting agendas within 3 working days of the reviews. Meeting minutes will be submitted to the Government for review no later than 2 business days following the meetings. No status review will occur during the month a PMR is scheduled; the PMR will meet both requirements. (A008/DI-MGMT-80368A)

5.0 NON-RECURRING ENGINEERING SERVICES

Non-recurring Engineering Service Tasks (ESTs) will be those tasks where the labor hours exceed the limits specified in Section 4.4. For each EST, the Government will develop a PWS to define the nature and scope of the work, assign prioritization, and include a PoP. The contractor shall properly mark all documents and deliverables. The contractor shall ensure delivered TO source data, delivered as a part of a non-recurring EST, is accurate and free from any typographical and/or grammatical errors.

5.1. Scope

The scope of work done for ESTs shall be all work associated with avionic systems and components as found in Appendix C and Section 4.1 that exceed the labor hour limits as specified in Section 4.4. In addition, the scope shall also include avionic systems and components that are broader than, but associated with, those found in Appendix C and Section

4.1. The contractor shall establish a Memorandum of Agreement (MOA) with other parties and contractors, as required, to perform the requirements of an EST due to factors such as proprietary or competitive information. Such tasking and their requirements will be captured within the specific EST under work.

5.2. Non-Recurring EST

The Contractor shall provide deliverables as specified by each EST. All ESTs which cause a revision to existing drawings or documents shall be accomplished in accordance with the standard under which that drawing or document was prepared or modified previously or as defined in the PWS. The Contractor shall accomplish all ESTs within the specified Period of

Performance (PoP) and the specified budget. The Contractor shall provide quality EST PWS inputs to the initial draft PWS. The Contractor shall respond in accordance with the timeframe identified with the draft PWS review request.

The Contractor shall properly mark all documents and deliverables. The Contractor shall ensure delivered TO source data is accurate and free from any technical, typographical and/or grammatical errors.

6.0 ADMINISTRATION

The contractor shall ensure CDRL submissions are complete, thorough, accurate, technically acceptable, and in compliance with all requirements of the PWS. The contractor shall properly mark all documents and deliverables. (A001/ DI-ADMN-81249B/T; A002/ DI-ADMN-81250B/T;

A003/ DI-ADMN-81373/T; A004/ DI-ALSS-81531/T; A005/ DI-IPSC-81441A/T; A006/ DI-IPSC-

81443A/T; A007/ DI-IPSC-81488/T; A008/ DI-MGMT-80368A/T; A009/ DI-SESS-81785A/T; A010/

DI-MISC-80508B/T; A011/ DI-NDTI-80566A/T; A012/ DI-NDTI-80603A/T; A013/ DI-NDTI-

80809B/T; A014/ DI-SESS-80639D/T; A015/ DI-SESS-80643D/T; A016/ DI-QCIC-81794/T; A017/

DI-MGMT-80004A/T; A018/ DI-TMSS-80067C/T; A019/ DI-SESS-81000E/T; A020/ DI-TMSS-

81354/T; A021/ DI-MISC-80048/T)

6.1. Markings and Legends

6.1.1. Data Rights Markings

The Contractor shall ensure all deliverables (i.e., drawings, briefing charts, analyzes, reports, TO source data, TO changes, software, firmware, etc.) to recurring and nonrecurring tasks accomplished under the PWS shall be marked with appropriate legends in accordance with the applicable Federal Acquisition Regulation (FARs)/ Defense Federal Acquisition Regulation

Supplement (DFARS), ITAR; however, if any data deliverables to be provided to the Government under the PWS cannot be delivered with either “Government Purpose Rights” or “Unlimited

Rights” markings, the contactor shall stop work immediately and notify the CO.

6.1.2. Documentation

All documentation developed under the PWS, whether produced in hard-copy or in digital format, shall be marked IAW AFI 61-201. In particular, the contractor shall ensure that all engineering and technical information (i.e. information relating to research, development, engineering, testing, evaluation, production, operation, use, and maintenance for military products, services, and equipment for military systems) is marked with the appropriate

Distribution Statement.

6.2. Mission Essential Services

The Contractor shall provide for the continuation of essential Department of Defense (DoD) services during crisis IAW DFARS 252.237-7023 Continuation of Essential Contractor Services.

The Contractor shall establish and provide a written plan to ensure fulfillment of contract requirements during a crisis. The plan shall be submitted with the Contractor's proposal. The

Contractor shall be responsive to Mission Essential Services when exercised and inspected.

(A017/DI-MGMT-8000A)

6.3. Hours of Operation (Normal Business Hours)

Work hour restrictions shall only apply when the Contractor is performing work at Government facilities. Work hours at Government facilities shall be restricted to the normal operational hours of that facility unless specific arrangements have been made to extend the normal operational hours in support of this program. Normal operating hours for Tinker AFB are from

0715 to 1700 hours, Monday through Friday. The Contractor shall have no hours of operation restriction when performing work required in the PWS at the Contractor’s facility.

6.3.1. Recognized Holidays (USAF Only)

The Contractor is not required to provide service on any federal holiday or any other day specifically declared by the President of the United States to be a federal holiday. When a federal holiday falls on a non-workday (Saturday or Sunday), the holiday usually is observed on

Monday (if the holiday falls on Sunday) or Friday (if the holiday falls on Saturday) (ref:

www.opm.gov).

6.4. Contractor Employees

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, Contractor personnel shall appropriately identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence. The Contractor shall not employ persons on this contract if such employee is identified to the Contractor by the CO as a potential threat to the health, safety, security, and/or general well-being or operational mission of the installation and its population. The Contractor shall provide the CO with initial and updated lists of Contractor employees' names, security clearances, and position titles. This initial list shall be provided to the CO within five (5) working days after contract award. Updated list shall be provided as required.

6.4.1. Contractor Personnel

6.4.1.1. Program Management Personnel

The Contractor shall provide a Project Manager who shall be responsible for the management of all contracted services. This person and any alternate(s) who act as agents of the Contractor shall be designated by name, in writing, to the CO within five (5) working days after contract award. The Contractor shall provide telephone numbers of the manager and alternate(s) so they may be contacted at any time. The manager or alternate shall have full authority to act for the Contractor on all matters relating to the performance of this contract at U. S. Air Force facilities. The manager or alternate shall be available to meet with the CO and Government personnel to discuss program issues.

6.4.1.2. Employee Selection, Staffing, Hiring, and Training

The contractor shall be responsible for the selection, staffing, hiring, training, expertise, assignment of duties, reassignment of duties, transfer, supervision, management, control, and termination of Contractor employees to perform all work IAW the PWS. The contractor shall ensure contractor employees required to communicate with Government personnel can read, write, and speak English. Contractor shall ensure all employees comply with requirements of

FAR clause 52.222-50(c), (d), and (f) (Combating Trafficking in Persons).

6.4.1.3. Qualified Engineering/Technical Personnel

The Contractor shall provide qualified engineering/technical personnel in performing the activities outlined in the PWS. A full range of engineering skills in aircraft systems, software, structures, test, liaison engineering, and safety engineering may be required to accomplish the requirements of the PWS. In addition, personnel, material and equipment may be required to support laboratory testing, in-plant quality control, electronic data processing, and logistics as specified in the PWS or subsequent ESTs. The Contractor shall ensure the quality requirements are performed in accordance with established standards.

6.4.1.4. Flight Support

The contractor may be required to perform EST tasks aboard Air Combat Command (ACC)- or

10th Flight Test Squadron (10 FLTS) conducted AWACS aircraft flights. It is desirable, but not required, that some contractor personnel are credentialed to participate, in an engineering support/non-crewmember capacity, in separately directed non-recurring efforts aboard ACC- or

10 FLTS-conducted AWACS aircraft flights. Credentials may include a current FAA/EASA or military class III flight physical and a current altitude chamber card for flights above 18,000 ft.

When required by an EST, written notification mutually agreed to by the Government and contractor will be provided for contractor flight support.

6.4.1.5. Personnel Restrictions/Removal

The Government retains the right to deny access to Contractor personnel, regardless of prior clearance or adjudication status, whose actions, while assigned to this contract, clearly conflict with the interests of the Government. The level of restriction and the reasons leading to denied access will be fully documented in writing by the Government. In addition, the Contractor shall notify the CO in an email, within five business days, of any Contractor personnel whom they determine no longer require access to Government installations and/or computers. Also, the

Contractor shall surrender, to the CO, the terminated Common Access Card (CACs), restricted area badges, and other Government issued materials.

6.5. Travel

All travel in support of recurring services shall be approved in advance by either the CO, Administrative

Contracting Officer (ACO), or Contracting Officer Representative (COR). Costs will be reimbursed IAW the Joint Travel Regulations and FAR 31.205-46. Contractor shall submit travel cost estimates to the

Contracting Officer and number of travel days within 10 working days prior to travel. Costs for transportation may be based upon mileage rates, actual costs incurred, or a combination thereof, provided the method used results in a reasonable charge. Travel costs will be considered reasonable and allowable only to the extent that they do not exceed on a daily basis, the maximum per diem rates in effect at the time of the travel. Maximum use is to be made of the lowest available customary standard coach or equivalent airfare accommodations available during normal business hours.

Exceptions to these guidelines shall be approved in advance by the contracting officer or his/her designee. During performance, only actual costs are reimbursed in accordance with the Joint Travel

Regulations (JTR), Federal Travel Regulations (FTR), Federal Acquisition Regulations (FAR) and other applicable regulations, subject to the CO’s approval. Non-recurring travel will be supported by individual ESTs.

6.6. Quality

The Contractor shall ensure the quality requirements are performed in accordance with established civil, military, national, international, and government standards for airworthiness, aircraft, and related materiel.

6.6.1. Quality Control Program

The Contractor shall develop and submit a Quality Control Plan (QCP). The contractor shall maintain the QCP. The contractor shall ensure the requirements of the PWS are performed in accordance with established standards. The contractor shall develop and implement procedures to identify, prevent, correct and ensure non-recurrence of defective services. As a minimum the contractor shall develop quality control procedures addressing the areas identified in the Service Summary. (A016/DI-QCIC-81794)

6.6.2. Quality Assurance

The COR will evaluate the contractor’s performance through inspections. The COR may inspect each task as completed or increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during quality assurance inspection or because of repeated customer complaints. Likewise, the COR may decrease the number of quality assurance inspections if performance dictates. When an observation indicates defective performance, the COR will notify the CO and the Contractor. When an observation indicates a defective performance, the COR will inform the contract manager or alternate and require them to initial/sign and date the observation. The initialing of the observation does not necessarily constitute the contractors concurrence with the observation, only acknowledgement that the contractor has been made aware of the defective performance.

6.6.3. Quality Assurance Provisions

The contractor shall assume full responsibility for quality performance and the orderly/timely completion of work accomplished under the PWS. The contractor shall use American National Standards Institute (ANSI)/ International Organization for Standardization (ISO)/ American Society of Quality (ASQ)(E) Q9001- 2008, Quality Management Systems – Requirements and/or Society of Automotive Engineers (SAE) AS9100C, Quality Management Systems – Requirements for Aviation, Space and Defense Organizations as a guide for their in-house quality managements system. The contractor does not need to obtain or maintain either ANSI/ISO/ASQ(E) Q9001- 2008 or SAE AS9100C certification to execute the requirements of the PWS. However, (at a minimum) the Contractor shall meet the following requirements:

a) Personnel: The contractor shall provide qualified personnel to perform the required engineering services and technical support.

b) Supervision: The contractor shall accomplish all required supervision and control for their employees working on engineering services and technical support.

c) Supplies: The contractor shall be responsible for procurement of materials and supplies required for the accomplishment of assigned engineering services subject to the scope and terms of each task, project or the basic contract.

d) Suppliers: The contractor shall ensure that suppliers follow established ISO 9001 standard or equivalent quality practices.

6.7. Specialty Metals

Specialty Metals (as defined in DFARS 252.225-7009) shall not be used in the performance of this Contract. Additionally, chemical substances for use by NATO shall be directed IAW

Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) regulations.

During performance of this contract, if the Contractor determines Specialty Metals or chemical substances in excess/banned by REACH regulations are required, the Contractor shall immediately inform the CO. When possible, the Contractor will inform the CO of possible alternatives the USAF/NATO may consider to accomplish the required work, i.e., alternate materials; possible sources of supply; possible other contract vehicles, etc.

6.8. Contractor Manpower Reporting

6.8.1. Labor Hours Reporting

The Contractor shall report ALL contract labor hours (including subcontractor labor hours) required for performance of services provided under this contract via secure data collection site. The Contractor shall completely fill in all required data fields at http://www.ecmra.mil/Default.aspx. (A017/DI-MGMT-80004A)

6.8.2. Reporting Inputs

Reporting inputs will be for the labor executed during the period of performance for each

Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the Contractor Manpower Reporting

Application (CMRA) help desk.

a) Reporting Period: Contractors shall be required to input data by 31 October of each year.

b) Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data.

c) User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for Government personnel and Contractors are available at the Army CMRA link at http://www.ecmra.mil/Default.aspx.

6.9. Environmental Requirements

The Contractor shall be knowledgeable of and comply with all applicable federal, state, European (i.e. REACH), and local laws, regulations, and requirements regarding environmental protection. In the event environmental laws or regulations change during the term of this contract, the Contractor is required to comply as such laws come into effect.

6.10. Safety Requirements

6.10.1. Occupational Safety and Health Administration (OSHA)

The Contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, regulations, and requirements regarding OSHA. In the event OSHA laws or regulations change during the term of this contract, the Contractor is required to comply as such laws come into effect.

6.10.2. Voluntary Protection Program (VPP)

http://www.ecmra.mil/Default.aspx http://www.ecmra.mil/Default.aspx

Tinker AFB, OK, is VPP recognized under the OSHA Voluntary Protection Plan (VPP). VPP impacts all "applicable contractors" operating on Air Force installations. Applicable contractors are contractors that have completed 1000 hours or more at Tinker AFB, OK, within three (3) months on the same contract. It is the contractor's responsibility to ensure its employees and managers have a comprehensive understanding of VPP and are in full compliance with OSHA requirements (Public law 91-596). The contractor shall follow the safety and health rules of the installation and OSHA. Detailed information on VPP is available on the OSHA website at http://www.osha.gov/dcsp/vpp/index.html.

The Contractor shall comply with the Air Force Contracting VPP guide. The Contractor shall submit a requirements document to include: (A017/DI-MGMT-80004A/T)

a) A requirement for the applicable contractor to submit a safety and health plan to the CO within 10 days after contract award.

b) For services acquisitions, the Services Summary should include a requirement for CORs to assess the contractor for compliance with their health and safety plan, to include mishap reporting.

c) A requirement for applicable contractor to submit their Total Case Incident Rate (TCIR), Days Away, Restricted or Transferred (DART) rate and OSHA Form 300A to the CO by the 15th of January of each year.

d) A requirement for the contractor’s Quality Control Plan to identify the processes and procedures the contractor will use to track compliance with their Safety and Health Plan, and the processes and procedures to be used to correct violations.

e) A requirement for the contractor to establish the VPP PWS requirements for all subcontractors who qualify as applicable contracts under the resulting contract.

6.11. Security

6.11.1. DD Form 254

The E-3 AWACS Security Classification Guide identifies specific information pertaining to the E-3

AWACS requiring protection in the interest of national security. Security requirements for this

PWS are established under Executive Order 13526, “Classified National Security Information,”

December 29, 2009, Executive Order 13556, “Controlled Unclassified Information,” November

4, 2010, and DoDM 5200.01-V1. These documents direct the preparation of DD Form 254 entitled “Contract Security Classification Specification”.

6.11.2. Homeland Security

The contractor…