16-Q-S023_Attach_1_Network_Engineer_-_PWS_-_2016_-_Final.pdf

AFGSC A6 Network Engineering A&AS - PWS

PERFORMANCE WORK STATEMENT

(PWS)

For

Network Engineering

Advisory and Assistance Services

For

Air Force Global Strike Command (AFGSC)

1.0 DESCRIPTION OF SERVICES

1.1 Background: Air Force Global Strike Command (AFGSC), which stood up on 7 August 2009, is responsible for defining, training, sustaining, and evaluating the capabilities supporting the missions for providing global nuclear and conventional global strike forces; which includes Intercontinental Ballistic Missile (ICBM), B-52 bomber, B-1 bomber, and B-2 bomber forces. In addition, AFGSC is responsible for the creation of supplements, training materials, required AFGSC Information Technology (IT) architecture, and monitoring the development of programs, all of which will further AFGSC’s capabilities towards meeting the nuclear and conventional global strike missions.

1.2 Scope: This order will provide AFGSC, Barksdale AFB, LA, with essential expertise and capabilities to ensure AFGSC responsibilities are met. AFGSC Communications Directorate (A6) provides information technology (IT) services to 30,000 active-duty military and civilian members at 8 major installations in the United States. AFGSC A6 directly supports strategic bomber and reconnaissance forces by establishing, maintaining and monitoring NC3 (Nuclear Command Control and Communications) systems. These communication systems enable Presidential and the Secretary of Defense (SECDEF) control of nuclear weapons and reconnaissance forces, and provide communications capability in austere operating conditions.

1.3 Objective: AFGSC/A6 has an on-going requirement for dedicated expertise in the analysis, assessment, and execution of cyber infrastructure/system engineering in support of AFGSC. This contract will additionally support the technical development and implementation of enhancements to AFGSC’s network communications infrastructure and capabilities in support of warfighter requirements, data center consolidation, and Unified Capabilities (UC) efforts. Performance under this contract shall be provided to AFGSC/A6 to support the modernization, sustainment, implementation and fielding of AFGSC communication and information technology assets as described in PWS 1.5.1.

1.4 Place of Performance: Barksdale AFB, LA

1.4.1 Period of Performance:

- Base Period (29 Sep 2016 - 28 Sep 2017);

- Option Period 1 (29 Sep 2017 - 28 Sep 2018);

- Option Period 2 (29 Sep 2018 - 28 Sep 2019)

1.5 Tasks: AFGSC requires network engineer support related to the planning, development and sustainment of the Command’s Global Strike Communications Programs outlined below.

1.5.1 Plans, Policy & Resources: The contractor shall provide two (2) personnel with the knowledge, skills, and abilities/qualifications to accomplish the tasks specified in this PWS in the technical environment described below. Contractor personnel will:

1.5.1.1 Assist in supporting the development, testing, fielding, and sustainment of various enterprise networks and command and control systems. These programs include the Enterprise Land Mobile Radio (ELMR), Voice over Internet Protocol (VoIP) integration, Federal Data Center

Consolidation Initiative (FDCCI), Installation Processing Node (IPN) Pathfinder, AFGSC enterprise data storage solution, and various other telecommunications networks.

1.5.1.2 Assist with planning, controlling, analyzing, and documenting enterprise networks for the HQ AFGSC/A6 staff.

1.5.1.3 Provide Subject Matter Expert (SME) assistance in staff action support. The contractor shall support staffing of information/decision packages through the HQ chain of command, monitor/track suspenses/taskers, and prepare other correspondence as necessary, such as briefing slides, memorandum, electronic Staff Summary Sheets (eSSS), Task Management Tool (TMT) taskers, and reports for the Major Command (MAJCOM).

1.5.1.4 Provide assistance and training to contractor, military or government civilian staff to raise the level of proficiency and effectiveness of the A6 team members on MAJCOM-related functions.

1.5.1.5 Conferences and Meetings. Assist in conducting and attending conferences and meetings.

The contractor shall provide deliverables in a format mutually agreed upon by the government and the contractor. The contractor shall submit meeting reports to the COR no later than (NLT) the 5th working day after each conference or meeting. The contractor shall submit conference, meeting, and trip reports NLT the 5th working day after each; as well as inputs to Weekly Activity Reports (WAR) as needed.

1.5.1.6 Assist with tracking and reporting status of project milestones and action items on AFGSC SharePoint site. Provide details of pending action items and milestones and any potential delays/issues to AFGSC/A6 functional representatives and leadership. Compile inputs and deliverables associated with action items and milestones and post status on the Command’s information management system e.g. SharePoint as directed by the government.

1.5.1.7 Contractor personnel shall work with multiple government and contractor personnel to accomplish government requirements, goals, and mission objectives. This may include, but is not limited to, sharing or coordinating information resulting from the work required by this PWS or previous government efforts, and/or working as a team to perform tasks in concert with government and other contract personnel.

1.5.1.8 The contractor shall conduct at least one (1) Quarterly Management Review (QMR) per quarter. The first one shall occur roughly sixty (60) calendar days after delivery order award. The contractor will conduct informal project reviews as required by the government. Either the contractor or government may schedule informal reviews to review any deliverables, address any issues, and/or review contract status.

1.5.1.9 The contractor shall assist military personnel in modernizing the enterprise, adding new IT services and applications or adopting managed services. They will assess the requirements, plan a solution, address security and implement the installation on time and within budget.

2.0 GENERAL INFORMATION

2.1 Personnel Qualifications: The contractor shall provide personnel with the necessary training, qualifications, and clearances to accomplish all requirements identified in this PWS in accordance with DOD Directive 8570.1. In the event of contractor turnover of employees, résumés shall be submitted through the Contracting Officer for verification of key personnel skill sets.

2.1.1 At a minimum, each contractor employee must have the following Knowledge Skills and Abilities (KSAs), which must have been performed within the last two (2) years and may be completed serially or concurrently. Qualification summaries shall be submitted for validations of proposed employees’ skill sets listed below:

Must have a minimum of 6 years of experience managing a mixture of voice/video/data transmission systems; OR possess a BS degree in computers systems, network engineering or related field from an accredited college or university and a minimum 3 years of experience managing a mixture of voice/video/data transmission systems

Require current IT certifications for technical areas (CCNA, Security + or equivalent certification in assigned applications and technologies)

Have 2 years experience as a DOD base IT technician with the following types of architecture: Cisco systems, NIPR, SIPR.

Have 2 years experience as a project manager Have 2 years experience with a mixutre of Air Force IT infrastructure, support, & acquisition/management processes Have 2 years experience managing multiple technical/telecom related projects Possess an active SECRET Clearance.

2.1.2. In addition to skills listed above, each employee should:

Be able to effectively communicate orally and articulate, in writing, technical information with personnel at all levels

Have strong analytical skills, detail orientation, and follow through Have the ability to develop and maintain interpersonal relationships Be able to work in a team environment and independently with limited supervision Have familiarity with Air Force Information Assurance principles Possess ability to provide network system engineering and implementation expertise in the maintenance and modernization of network infrastructure Possess an understanding of network virtualization methods and procedures Be proficient in voice network capabilities and technologies, e.g. Call Manager, Voice Gateways, and ancillary equipment

2.2 Travel: Contractor employees may be required to travel from their regular duty location at Barksdale AFB, LA to a temporary duty location under this contract. All contractor travel shall be coordinated through the COR and approved by the CO prior to its occurrence. Contractors are not authorized to travel until a Letter of Identification (LOI) – Official Travel of Government Contractors has been signed by both the COR and CO. Lodging and meals shall be reimbursed in accordance with (IAW) Joint Travel Regulations (JTR) guidance/rates. Airfare must be most cost effective commercial rate available at the time of booking travel (cannot use General Services Administration (GSA) City Pair rates IAW JTR Appendix E3 para B.1). The government anticipates the possibility of 6 trips a year for each CME supporting AFGSC activities. Likely temporary duty (TDY) locations are: Dyess AFB, TX, Ellsworth AFB, SD, F.E. Warren AFB WY, Kirtland AFB, NM, Malmstrom AFB MT, Minot AFB ND, and Whiteman AFB MO, with potential for other locations supporting AFGSC activities.

2.3 Security:

2.3.1. The work to be performed under this contract is up to the SECRET level, and the company must have a final SECRET Facility Clearance (FCL) from the Defense Security Service (DSS) Facility Clearance Branch (FCB) at time of proposal submission. All personnel performing work on this contract must possess at least a SECRET clearance at the time of award.

2.3.2. The contractor and its personnel shall follow the security requirements outlined in the contract’s DD254, Department of Defense Security Classification Specification. The contractor and its personnel shall not divulge any information about files, data, processing activities, functions, user IDs, passwords, or other knowledge that may be gained to anyone who is not authorized to have access to and a need to know such information.

2.3.3. The contractor and its personnel shall acknowledge that failure to ensure proper control of classified and restricted distribution information may be sufficient cause for termination.

Furthermore, such conduct may be cause for criminal prosecution and imposition of severe criminal and civil penalties.

2.4 Privacy Act Information: Contractor personnel working on this requirement may have access to Privacy Information and, therefore, all said personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a, and all applicable agency rules and regulations.

2.5 Core Working Hours.

2.5.1. (1880 hours/47 weeks per year unless otherwise indicated in the schedule of the contract).

The Contracting Officer (CO) and Contracting Officer’s Representative (COR) determine core working hours, but will typically consist of 8 working hours per day, 5 days per week. If contractors are required to work extended hours, contractors are expected to adjust their hours before and after these extended hour periods to stay within the proposed total number of hours identified for the current period of performance. Only the Contracting Officer with AFICA/KG can authorize work hours that extend beyond the “core working hours”. This includes weekends, holidays, AFGSC Family Days and any work week that exceeds the typical 40 hour work week as defined by Federal Labor Laws. The contractor shall not exceed these hours without prior approval from the Contracting Officer.

2.5.2. Federal Holidays & AFGSC Family Days:

The following are a list of the standard Federal Holidays. Those listed with an asterisk (*) may also have an additional corresponding AFGSC Family Day:

- * New Year’s Day - * Labor Day

- Birthday of Martin Luther King Jr. - Columbus Day

- Washington’s Birthday - Veterans Day

- * Memorial Day - * Thanksgiving Day

- * Independence Day - * Christmas Day

2.5.3. Contractors will not account for hours not incurred on the Government site and without oversight. In the event of a declared Federal Holiday (i.e. day after Christmas), normal Federal Holidays, Family Days, inclement weather, etc., in which no Government oversight is available and no written authorization has been approved by the CO prior to time of need, the contractor shall not account for hours not incurred. If the CO does authorize the contractor to work at an off-site location, this location shall be an approved corporate facility in which the supervisor/team lead shall be present to ensure all work being accomplished is directly attributable to their task order. In addition, the COR must submit, in writing, authorization for the contractor to work at their corporate off-site location to the Contracting Officer prior to the need. A home office is never an approved off-site work location. CORs shall allow contractors to adjust their schedules to compensate for missed times and have the option to work extended workdays, if desired.

2.6. Contract Data Requirements List (CDRL): The deliverables specified herein shall be produced in hard and soft copy using media compatible with Government software applications.

The contractor shall use its own format, but the format is ultimately subject to the approval of the Government. All deliverables are property of the government.

2.6.1. A001 – Progress Report/Program Progress Report and Quarterly Management Review:

Contractor shall prepare a quarterly briefing on program status (Program Management Review – PMR). This briefing will include a limited review of the major points from the written report.

2.6.2. A002 – Conference Minutes/Meeting Minutes and Trip Reports: These reports are required to document the results of trips, studies, and analyses as requested by the Government.

Contractor shall present a trip report to the Government within five (5) working days after completion of travel.

2.6.3. A003 – Studies/Technical Reports/Information Papers: Studies, technical reports, and information papers are required to document the results of studies and analyses as required by the Government. Supporting documents include Commander-level documents, training plans, implementation plans, tactics, techniques, procedures, processes, and schedules. (FAR 52.227- 14 Rights In Data—General MAY 2014), (DFARs 252.227-7020 Rights In Data—Special works

JUN 1995).

2.6.4. A004 – Presentation Material/Briefing Material: Copies of presentation material shall be provided for Government approval at least five (5) working days before distribution or presentation, unless otherwise specified. Copies will be given for review in at least soft copy format and readable through Command standard format(s).

2.6.5. A005 – Travel Costs and Man-Hours Expenditure Report: A monthly status report is required to document activities accomplished, agreements reached, and resources (man-hours and travel costs) utilized. Submit a quarterly progress report that summarizes the results of all work performed, the type and amount of effort (man-hours), expenses incurred, deliverables completed, work in progress, percentage of annual effort expended by effort, problems encountered, recommended solutions, and work planned during the next reporting period.

2.7 Quality Control: The contractor shall develop and maintain a quality program to ensure services are performed in accordance with commonly accepted commercial practices. At a minimum, the contractor shall develop quality control procedures that address the areas identified in section 3, Services Summary. The contractor’s quality control plan shall be submitted to the Contracting Officer and COR within 30 days of contract award.

2.8 Quality Assurance: The government shall evaluate the contractor’s performance by appointing a COR, to monitor performance to ensure services are received. The COR shall evaluate the contractor’s performance through intermittent inspections of the contractor’s quality control program and receipt of complaints from base personnel.

2.9. Attire:

2.9.1. All contractor personnel must wear appropriate business attire when performing contract tasks. The Government will not furnish any attire associated with performance of this contract.

2.9.2. Appropriate attire is normally business casual year round. For men, this includes a tucked-in collared shirt, slacks or khakis, and an optional sport coat. Inappropriate items include blue jeans, sandals, tennis shoes, untucked shirts, or cargo pants. For women, business casual includes a business suit or conservative blouse with slacks, skirt lower than mid-thigh), conservative capris, or a conservative sun dress. Inappropriate items include blue jeans, fish net stockings, and tennis shoes. The Government can provide a pictorial of variations of male and female dress combinations for different occasions.

2.9.3. Some situations require employees to wear more formal business attire. For men, this includes sport coat & tie or business suit & tie. For women, this includes a dress or pants suit.

Situations where employees must wear business attire include attending General Officer (GO)/Senior Executive Service (SES)-level meetings as a principal attendee, hosting distinguished visitors, when directed by the COR, or when TDY where business attire is appropriate (i.e., attending GO/SES-level meetings as a principal attendee or when directed by the conference guidance).

2.9.4. On Fridays, employees may wear a collared shirt that meets business casual guidelines.

Collared shirts bearing the contractor’s name or logo are acceptable upon approval by the COR.

2.9.5. The COR may also allow exceptions to daily dress standards to conduct duties for short periods of time as required.

2.10. Working Space/Material/Equipment.

2.10.1. The Government will provide access to relevant Government organizations, information, documentation, manuals, briefs, and associated materials as required and available.

2.10.2. The Government will provide access to facilities, office space, supplies, and services to include workstations, computers, and phones. Access to classified and unclassified military local area network (LAN) services, LAN support, telephones, and reproduction facilities will be granted. If the contractor determines additional equipment is required, the contractor shall notify the Government, in writing, of the applicable information/equipment required to accomplish the requirements.

2.10.3. The Government shall provide access to relevant Government organizations, information, documentation, manuals, briefs, and associated materials as required and available. Contract employees will be allowed unescorted access to Government buildings on Barksdale AFB and other sites consistent with task requirements. Access to Government facilities, documents, and systems shall be IAW Basic Award DD-254.

2.11. Data Rights.

2.11.1. The Government has unlimited rights to all deliverables under this PWS. The Government shall retain custody of all records associated with the contractor deliverables and shall have exclusive control in the distribution of all written deliverables.

2.12. Organizational Conflict of Interest.

2.12.1. In the course of performance pursuant to this task order, the contractor shall access nonpublic information, including Planning, Programming, Budgeting and Execution (PPBE) information. The contractor agrees that they shall not use or disclose any such information unless authorized by the CO or COR. Contractor further agrees that they will use their best efforts to ensure their employees, and others performing services under this task order, will not use or disclose any such information unless authorized by the CO or COR. To that end, the Contractor agrees that each of their employees, and others performing duties under this task order, shall sign a Non-Disclosure Agreement and Conflict of Interest Statement.

2.12.2. Additionally, IAW FAR 9.505, contractors are subject to the limitations set forth when providing systems engineering and technical direction, preparing specifications or work statements, providing evaluation services, and obtaining access to proprietary information.

Contractors who engage in these activities will be precluded from competing on any requirement generated as a result of the service performed IAW this PWS, in order to avoid any conflicts of interest.

3.0 SERVICES SUMMARY

PERFORMANCE OBJECTIVE

PWS

PARAGRAPH

REFERENCE

PERFORMANCE

THRESHOLD

Assist in supporting the development, testing, fielding, and sustainment of various enterprise networks and command and control systems

1.5.1.1 No more than one (1) valid defect/complaint per month

Provide Subject Matter Expert (SME) assistance in staff action support

1.5.1.3 No more than one (1) valid defect/complaint per month

Assist in conducting and attending conferences and meetings

1.5.1.5 No more than one (1) valid defect/complaint per month

Assist with tracking and reporting status of project milestones and action items on AFGSC SharePoint site

1.5.1.6 No more than one (1) valid defect/complaint per month