FA5702-14-P-0013.pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE 17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

RFQ IFB RFP

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF.

DATED . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 3/2005)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITON IS

UNRESTRICTED OR

NAICS:

SIZE STANDARD:

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

OFFER

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED VETERAN-

OWNED SMALL BUSINESS

EMERGING SMALL

BUSINESS

8(A)

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

517410

DFAS-Limestone 27 Arkansas Road Limestone, ME 04751-6216

See Schedule

FA5702

SEE SCHEDULE

--- % --- Days 30 Net

64FG1

FA5702-14-P-0013

15-Feb-2014

$30.0M

18-Feb-2014 Joshua Houseworth 318-436-2039 joshua.houseworth@auaub.afcent.af.mil

$25,800.00

379 ECONS

Bldg 8109

APO AE 09309

Joshua Houseworth

18-Feb-2014

F67100

379 ECONS

Bldg 8109

APO AE 09309

ABCOSAT, CORPORATION

6775 DALY RD STE 101

WEST BLOOMFIELD

MI

UNITED STATES

483224592

F2VVJS

See Schedule

HQ USCENTCOM CCJS

AF BPN NO MILSBILLS PROCESSES

7115 S BOUNDRY BLVD BLDG 540

MACDILL AFB FL 33621-5101

FA5702

318-436-2039

STANDARD FORM 1449 (REV. 3/2005) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NO. 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

CONTRACT PIIN : FA5702-14-P-0013

Supplies or Services and Price/Costs

LINE ITEM QUANTITY UNIT OF ISSUE UNIT PRICE EXTENDED

PRICE

COST

CONSTRAINTS

0001 12.0000 Months $2,150.00 $25,800.00 Firm

Option:

Nomenclature: Satellite Internet Service 19 Feb 14 - 18 Feb 15 Nsn:

Noun:

Part Number /

FSCM:

Serial Number:

Contract Type: Firm-Fixed-Price Contract ACRN: AA Dollars Obligated: $25,800.00 PR Number: F2VVJS4034G001 PR Line Item

Number:

CIN/SDN:

FOB: Inspection: Destination Acceptance: Destination Description: Contractor shall provide satellite internet service in accordance with the Performance Work

Statement (PWS). Period of Performance 19 February 2014 - 18 February 2015.

COST

CONSTRAINTS

0002 12.0000 Months $2,150.00 $25,800.00 Firm

Option: Option Nomenclature: Satellite Internet Service 19 Feb 15 - 18 Feb 16 Nsn:

Noun:

Part Number /

FSCM:

Serial Number:

Contract Type: Firm-Fixed-Price Contract ACRN: Dollars Obligated: $ PR Number: PR Line Item

Number:

CIN/SDN:

FOB: Inspection: Destination Acceptance: Destination Description: Contractor shall provide satellite internet service in accordance with the Performance Work

Statement (PWS). Period of Performance 19 February 2015 - 18 February 2016

COST

CONSTRAINTS

0003 12.0000 Months $2,150.00 $25,800.00 Firm

Option: Option Nomenclature: Satellite Internet Service 19 Feb 16 - 18 Feb 17

Nsn:

Noun:

Part Number /

FSCM:

Serial Number:

Contract Type: Firm-Fixed-Price Contract ACRN: Dollars Obligated: $ PR Number: PR Line Item

Number:

CIN/SDN:

FOB: Inspection: Destination Acceptance: Destination Description: Contractor shall provide satellite internet service in accordance with the Performance Work

Statement (PWS). Period of Performance 19 February 2016 - 18 February 2017

Inspection and Acceptance

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 0003 Destination Government Destination Government

Deliveries and Performance

Period of Performance

CLIN START DATE END DATE

WORK LOCATION

(DoDAAC) WORK LOCATION (ADDRESS)

0001 19-Feb-2014 18-Feb-2015 F2VVJS

HQ USCENTCOM CCJS

AF BPN NO MILSBILLS

PROCESSES

7115 S BOUNDRY BLVD BLDG 540

MACDILL AFB FL 33621-

0002 19-Feb-2015 18-Feb-2016 F2VVJS

HQ USCENTCOM CCJS

AF BPN NO MILSBILLS

PROCESSES

7115 S BOUNDRY BLVD BLDG 540

MACDILL AFB FL 33621-

0003 19-Feb-2016 18-Feb-2017 F2VVJS

HQ USCENTCOM CCJS

AF BPN NO MILSBILLS

PROCESSES

7115 S BOUNDRY BLVD BLDG 540

MACDILL AFB FL 33621-

Contract Administration Data

ACRN AA

LLOA 5743400 304 51HQ G3Q3JJ R10000 7565Z 28047F 667100 SC:70F

Line Item(s) 0001 PR Number F2VVJS4034G001

CIN F2VVJS4034G0010000AA

Total $25,800.00

Contract Clauses

The following clauses are hereby incorporated by reference:

FAR 52.212-4, Contract Terms and Conditions Commercial Items FAR 52.232-34, Payment by Electronic Funds Transfer--Other than System for Award Management DFARS 252.204-7003, Control of Government Personnel Work Product DFARS 252.225-7005, Identification of Expenditures in the United States DFARS 252.225-7041 – Correspondence in English (Jun 1997) DFARS 252.229-7000, Invoices Exclusive of Taxes or Duties DFARS 252.229-7001, Tax Relief DFARS 252.232-7010, Levies on contract Payments DFARS 252.243-7002, Pricing of Contract Modifications DFARS 252.247-7023 & Alt III, Transportation of supplies by Sea DFARS 252.247-7024, Notification of Transportation of Supplies by Sea AFFARS 5352.201-9101, Ombudsman

The following clauses are hereby incorporated by full text:

FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders—Commercial Items (Jan 2014)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.222-50, Combating Trafficking in Persons (FEB 2009) (22 U.S.C. 7104(g)).

(2) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(3) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Pub. L. 108-77, 108-

78).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the contracting officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

_X_ 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (Aug 2013) (31 U.S.C. 6101 note).

_X_ 52.222-21, Prohibition of Segregated Facilities (Feb 1999).

_X_ 52.222-26, Equal Opportunity (Mar 2007) (E.O. 11246).

_X_ 52.223-18, Encouraging Contractor Policies to Ban Text Messaging while Driving (Aug 2011).

_X_ 52.225-13, Restrictions on Certain Foreign Purchases (Jun 2008) (E.O.’s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury).

_X_ 52.232-33, Payment by Electronic Funds Transfer— System for Award Management (Jul 2013) (31 U.S.C. 3332).

(c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or executive orders applicable to acquisitions of commercial items:

No clauses are checked as applicable under FAR 52.212-5(c).

(d) Comptroller General Examination of Record The Contractor shall comply with the provisions of this paragraph (d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records -- Negotiation.

(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor’s directly pertinent records involving transactions related to this contract.

(2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved.

(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.

(e)

(1) Notwithstanding the requirements of the clauses in paragraphs (a), (b), (c) and (d) of this clause, the Contractor is not required to flow down any FAR clause, other than those in this paragraph (e)(1) in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down shall be as required by the clause—

(i) 52.203-13, Contractor Code of Business Ethics and Conduct (Apr 2010) (Pub. L. 110- 252, Title VI, Chapter 1 (41 U.S.C. 251 note)).

(ii) 52.219-8, Utilization of Small Business Concerns (Jul 2013) (15 U.S.C. 637(d)(2) and (3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds $650,000 ($1.5 million for construction of any public facility), the subcontractor must include 52.219-8 in lower tier subcontracts that offer subcontracting opportunities.

(iii) 52.222-17, Nondisplacement of Qualified Workers (Jan 2013) (E.O. 13495). Flow down required in accordance with paragraph (1) of FAR clause 52.222-17.

(iv) 52.222-26, Equal Opportunity (Mar 2007) (E.O. 11246).

(v) 52.222-35, Equal Opportunity for Veterans (Sep 2010) (38 U.S.C. 4212).

(vi) 52.222-36, Affirmative Action for Workers with Disabilities (Oct 2010) (29 U.S.C.

793).

(vii) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O. 13496). Flow down required in accordance with paragraph (f) of FAR clause 52.222-40.

(viii) 52.222-41, Service Contract Act of 1965, (Nov 2007), (41 U.S.C. 351, et seq.)

(ix) 52.222-50, Combating Trafficking in Persons (Feb 2009) (22 U.S.C. 7104(g)).

___ Alternate I (Aug 2007) of 52.222-50 (22 U.S.C. 7104(g)).

(x) 52.222-51, Exemption from Application of the Service Contract Act to Contracts for Maintenance, Calibration, or Repair of Certain Equipment--Requirements (Nov 2007) (41 U.S.C. 351, et seq.)

(xi) 52.222-53, Exemption from Application of the Service Contract Act to Contracts for Certain Services--Requirements (Feb 2009) (41 U.S.C. 351, et seq.)

(xii) 52.222-54, Employment Eligibility Verification (Aug 2013).

(xiii) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Jul 2013) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note).

(xiv) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations. (Mar 2009) (Pub. L. 110-247). Flow down required in accordance with paragraph (e) of FAR clause 52.226-6.

(xv) 52.247-64, Preference for Privately-Owned U.S. Flag Commercial Vessels (Feb 2006) (46 U.S.C. Appx 1241(b) and 10 U.S.C. 2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64.

(2) While not required, the contractor may include in its subcontracts for commercial items a minimal number of additional clauses necessary to satisfy its contractual obligations.

(End of Clause)

FAR 52.217-8 -- Option to Extend Services (Nov 1999) The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed two (2) months. The Contracting Officer may exercise the option by written notice to the Contractor within 15 days.

(End of Clause)

FAR 52.217-9 -- Option to Extend the Term of the Contract (Mar 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 15 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed three (3) years and two (2) months.

(End of Clause)

FAR 52.232-18 -- Availability of Funds (Apr 1984) Funds are not presently available for service beyond the base year period of performance. The Government’s obligation under this contract is contingent upon the availability of appropriated funds from which payment for contract purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are made available to the Contracting Officer for this contract and until the Contractor receives notice of such availability, to be confirmed in writing by the Contracting Officer.

(End of Clause)

FAR 52.252-2 -- Clauses Incorporated by Reference (Feb 1998) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://farsite.hill.af.mil/ http://farsite.hill.af.mil/vfdfara.htm http://farsite.hill.af.mil/vfaffara.htm

(End of Clause)

AFFARS 5352.201-9101 -- Ombudsman (Nov 2012)

(a) An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential offerors, and others for this acquisition. When requested, the ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman does not affect the authority of the program manager, contracting officer, or source selection official. Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of protests or formal contract disputes. The ombudsman may refer the interested party to another official who can resolve the concern.

(b) Before consulting with an ombudsman, interested parties must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for resolution. Consulting an ombudsman does not alter or postpone the timelines for any other processes (e.g., agency level bid protests, GAO bid protests, requests for debriefings, employee-employer actions, contests of OMB Circular A-76 competition performance decisions).

(c) If resolution cannot be made by the contracting officer, the interested party may contact the ombudsman, Center/MAJCOM/DRU or AFISRA ombudsmen, Deputy Chief, Contracting Division, ACC/A7K, DSN: 312-574-5371, Commercial 011-965-757-764-5371, Kristian.ellingsen@langley.af.mil. Concerns, issues, disagreements, and recommendations that cannot be resolved at the Center/MAJCOM/DRU/AFISRA ombudsman level, may be brought by the interested party for further consideration to the Air Force ombudsman, Associate Deputy Assistant Secretary (ADAS) (Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone number (571) 256-2395, facsimile number (571) 256-2431.

(d) The ombudsman has no authority to render a decision that binds the agency.

(e) Do not contact the ombudsman to request copies of the solicitation, verify offer due date, or clarify technical requirements. Such inquiries shall be directed to the Contracting Officer.

(End of clause)

Listing of Attachments

Performance Work Statement

Dated 17 Feb 14

Commercial Satellite Internet Service Provider for CENTCOM FORWARD HQS (CFH) Joint Security Office (JSO), in support of (ISO) Antiterrorism and Force Protection (AT/FP) computer system program use.

Part I: General

1.0. General: This is a non-personal services contract to provide Satellite Internet Services to end user; the location determined by the United States Government (USG) is Al Udeid AB Qatar. The Internet services will support CFH JSO AT/FP computer systems, while supporting information usage within the Global Distribution Management System (GDMS).

The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers, sub-contractors, shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1. Description of services: The contractor shall provide all management support, to include expert analytical and technician help desk telephonic and email support, to provide a reliable commercial satellite internet service that is capable of supporting CFH JSO AT/FP computer system services. The Satellite Internet services will support Global Distribution Management System (GDMS) for CFH JSO AT/FP programs. GDMS is a commercial asset visibility and force protection software program and is an application-based system that uses and relies on internet service. Due to the sensitive nature of the programs, this service must be provided by a US owned and operated technology company.

1.2. Background: USG provides AT/FP assessments and support throughout CENTCOM Area of Responsibility (AOR) while utilizing GDMS software in support of mission requirements. The lack of reliable dedicated communications and increasing requirements for reliable, responsive Satellite internet services at this location create a USG need for a reliable and separate US owned and operated technology commercial Satellite internet provider with capable services in support of daily missions.

1.3. Objectives: Commercial Satellite Internet will improve the CFH JSO AT/FP efforts required for the USG throughout the CENTCOM AOR, as annotated at the military installation (CHF) in Qatar. This PWS describes a performance-based work environment in terms of "what" the required service outputs are rather than "how" the work is to be performed.

1.4. Scope: Contractor shall supply a commercial Satellite Internet service that will continuously provide a minimum of 2048Kbp Upload x 512Kpbs or 2.0 Download (lAW paragraph 1.5) and provide service support to ensure the system remains operational within the normal contractor business hours. The Contractor must provide routine Technical Support to address any issues with equipment or service that may cause services to be interrupted. Technical Support must ensure that any problems that the system encounters can be dealt with urgently, in order to minimize gaps in service. The installation site will have commercial off the shelf (COTS) government furnished equipment (GFE) equipment on hand and installed by Government personnel that is compatible to support the required commercial Satellite internet service.

A. The site-specific internet feed will provide the following:

1. Minimum of Upload and Download Speeds, capability as specified according to location/site in paragraph 1.5

2. The site-specific internet feed will have a dedicated line in accordance with PWS para 1.5.

1.4.1. The contractor shall provide and maintain an operational commercial satellite internet service of not less than 2048 Kbps Upload x 512 or 2.0 Download on a 24-hour basis of operation for the sole purpose of supporting the CFH JSO Satellite internet feed. The Government will reconfirm the specific installation point with the vendor upon contract award.

The site within the location in accordance with para 1.5 will have a dedicated ration of 1:8 internet feed. Contractor shall provide service for 1 location in at CFH Qatar.

1.4.2. Phase-In Period: Upon award, the contractor shall coordinate with the end user at the specific installation location to help support activation of the on hand GFE equipment. Equipment installation and set-up shall begin at the site by USG personnel coinciding with the activation of services. A system test is to be done between USG personnel performing initial set-up and installation with direct help from the contractor providing the internet satellite service to ensure the system is fully operational prior to contract continuation. The initiation of service shall be dictated by the end user. The Government reserves the right to alter the initial period of performance start date as the mission and requirement dictates.

1.4.3. The contractor shall ensure that knowledgeable, qualified personnel are trained and employed to render appropriate telephone and email technical support to the installation site on a normal contractor business hour basis that includes a "Best Effort" type of support during non-business hours.

1.4.4. Telephone technical and email support shall be provided by the contractor within their normal business hours, based on Eastern Standard Times, to the commercial internet service (to include provided equipment) in order to sufficiently correct any stoppage or interruption in service below the required rate of Upload & Download as detailed in paragraph

1.5. For issues of degraded service, the contractor will respond within two (2) hour of notification. For issues of service stoppage/interruption, the contractor will respond within one (1) hours of notification.

1.4.5. On-site support will be provided by USG personnel. If efforts to rectify system issues have not been resolved by USG personnel through telephonic or email support to the contractor, the contractor shall respond with further technical support of replacement components within 48 hours of identification or notification of interrupted or slow service to the end user.

Additionally, telephonic and email support and services provided by the contract, must be done with personnel who are fluent in English and must be able to read and write English.

1.4.6. The contractor shall provide for all resources required to maintain this service at the performance standard required in such a manner as to sustain operability for the agreed upon time period to include repair parts (to replace equipment part failures due to normal wear and operation of the equipment required to conduct repairs).

1.4.7. The contractor shall provide at least 14-day notice prior to any scheduled maintenance and 72-hour notice prior to any unscheduled maintenance.

1.5. Performance Work Statement: Contract will provide service requirements outlined herein:

Item: Total Qty: Descriptions:

1 1 2048Kbps Upload/51 2Kbps Download Service with a contention ratio of 1:8 2 1 Activation Fee must be included or waived

1.5.1. The Government reserves the right to add additional locations beyond those listed, at the same negotiated price per bandwidth, through bilateral modification at a later date. These sites are single point sites dedicated to specific users as determined by the USG.

1.5.2. Date required: 19

February 2014. Service activation is needed upon completion of set-up and configuration.

1.5.3. DELIVERY INSTRUCTIONS. N/A

1.6. Period of Performance: The period of performance for Satellite Internet Service shall be for one (1) base period of 12 months and two (2) 12-month option years. The Period of Performance reads as follows:

Base Period Year: 12 months after the contract award Option Period Year 1: 12 months Option Period Year II: 12 months

1.7. Deliverables:

1.7.1. A monthly report of service will be provided by the contractor to the end user to keep track of the following statistics (at a minimum): Average Kbps rate (by week), amount of time not in service in minutes (by week), detailed reasons for interruption service, and future mitigation of identified problems.

1.7.2. Performance Thresholds

Objective Response Time Performance Threshold

Continuous 24-hour Service (2048 Kpbs Upload x 512Kpbs download) PWS para 1.5

N/A 100%

Degraded Transmission Speed per PWS para 1.5

Respond within I hour Not > 1 hr/day

Stoppage/Interruption PWS para 1.4.4

Respond within 2 hours of Identification or notification

Not > 3 days/Month

SITE

Site Bandwidth Requirement

Contention Ratio

I Qatar 2048Kbps/512Kbps 1:8

Equipment malfunctions PWS para 1.4.5

Respond to site within 36 hours of identification or notification

Not > 3 days/Month

1.7.3. All stoppages or gaps in service below according to site matrix will be recorded and reported to the end user in writing as to reason, duration, and future mitigation within 24-hours of incident.

I.7.4. Service interruptions of slow internet speed, in accordance with paragraphs 1.5 and 1.7.2, that result in a period of equal to or greater than 3 calendar days without satisfactory justification or coordination (in writing) to the end user shall result in a prorated payment and term from the contractor for services that were provided for the specific time periods. The daily rate of the provided service shall be deducted from overall invoice for each 24-hour period or portion thereof that the government is without the provided service. Daily rates are calculated by dividing the monthly rates by 30 and then dividing by the total number of internet feeds.

1.7.5. Interruptions of Service including, and in excess of 3 calendar days without satisfactory justification or coordination (in writing) with end user may be cause for termination of contract without further payment of services (to be in effect the first day of service interruption). Please note that it is imperative that the contractor communicate with the end user with regards to all matters concerning the contractor's ability to respond to equipment malfunctions.

1.7.6. Contractor shall work closely with USG to schedule installation and maintenance to minimize downtime at operational location. The contractor shall be prepared for the possibility of military or police operations to affect timelines and schedule.

The contractor shall immediately notify the end user of any such operations that affect the contractor's ability to perform.

1.7.7. Provide sufficient work force to ensure the ability to meet contract requirements

1.8.1. Monthly Surveillance Reports (MSR): Contractor shall provide MSR regarding bandwidth service to end user per contract PWS. Monthly report should include status over the last month, to include outages (with report of causes and fixes), bandwidth utilization, new connections, and keep to the operation of the Satellite internet Services.

1.8.2. All documentation and reports will be in English with respective date and signature of end user and contractor.

1 .8.3 Provide all invoices no later than the 10th of every month to the Contracting Officer and end user for payment processing.

1.8.4. Provide a Monthly Preventative Maintenance Report that addresses when required maintenance was conducted, whether it was unscheduled or scheduled, and what, if any, faults were identified and/or corrected.

1.9. General Information

1.9.1. Hours of Operation: The US owned and operated technology contractor is responsible for providing best effort operations and support to one (1) site under this PWS. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS for this USG. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.9.2. Place of Performance: Contractor shall provide services and performance operation & maintenance as necessary to 1 site lAW PWS.

1.9.3. Type of Contract: The Government will award a firm fixed price (FFP) contract that is best suited for this requirement as determined by the CO.

1.9.4. Meetings: The end user and other Government personnel, as appropriate, will call for a telephonic meeting on an "as needed" basis. Appropriate action shall be taken to resolve outstanding issues. Telephonic meetings shall not incur any additional cost to the government.

1.9.5. Contractor Travel: Contractor will NOT be required to travel to site IAW PWS.

1.9.6. Data Rights: The U.S. Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the CO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.9.7. U.S. Owned/Operated: Contractor will be a U.S. owned and operated technology company who provided Satellite service.

1.10 Government furnished equipment/items: The US Government will provide equipment to support the installation as follows:

Equipment Quantity Hughes NET 1.2M Dish with Complete System 1 Hughes NET VSAT Remote 1 Hughes NET Internet Modem HX90 1 100 feet Coax Cables 2 50 feet Coax Cables 4 2 Watt outdoor Radio 1 AC Cord 1 Pole and Base 1

PART II

DEFINITIONS & ACRONYMS

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government.

The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (CO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.4. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5. PHYSICAL SECURITY. Actions that prevent the loss or damage to contractor provided property while in shipment to Qatar.

2.1.6. QUALITY ASSURANCE (QA). The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

CONTRACT PIIN : FA5702-14-P-0013 PAGE 17 OF 17